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Job type:
Full-time
Salary:
negotiable
- Job Number26021612
- LocationBangkok Marriott Marquis Queen s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
1 year required
Skills:
Accounting, Excel, English
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- Handle accounting operations - AP, AR, Fixed Assets, TAX, and payment.
- Lead and develop accounting operation to ensure that all activities are completed accurately and on time.
- Managed and controlled document filing to align to company policy.
- Liaises with the Revenue Department in regards to all local tax and regulations and corporate income tax return.
- Liaise with external auditors in regards to audit reports.
- Review inter-company reconciliation accounts.
- Any other related duties as assigned.
- Your Skills and Experiences.
- Bachelor Degree in Accounting.
- Experience 1-3 years for Accounting Closing month-end and year-end, reporting, CIT and experience to prepare other report for support top management including submit reporting package.
- Strong knowledge on Microsoft Offices Program especially Excel.
- Good communication in English.
- If having experience working with Logistics, freight forwarding business would be advantage.
- Working Day: Monday - Friday 09.00 - 18.00.
- เริ่มงานได้เลยพิจารณาพิเศษ!!.
Experience:
5 years required
Skills:
Accounting, Fast Learner, Problem Solving, English
Job type:
Full-time
Salary:
฿45,000 - ฿60,000, negotiable
- Manage the full cycle of accounts receivable.
- Monitor customer accounts for overdue payments and initiate collection efforts via phone, email, and other communication methods.
- Investigate and resolve payment discrepancies and customer inquiries in a timely and professional manner.
- Prepare and analyze accounts receivable aging reports and provide insights on potential collection issues.
- Perform regular reconciliations of AR sub-ledger to the general ledger to ensure accuracy.
- Collaborate with sales, customer service, and other departments to resolve customer account issues.
- Participate in month-end and year-end closing processes, including preparing AR-related journal entries and supporting schedules.
- Assist with internal and external audits by providing necessary documentation and explanations.
- Maintain accurate and organized records of all AR transactions and communications.
- Fixed asset and depreciation.
- Handle Monthly tax and Yearly tax, submit to The Revenue Department.
- Record and review GL transactions in accordance with accounting standards.
- Prepare accurate, timely month-end closing and year-end process in accordance with our established schedule.
- Reconcile bank transactions with a focus on accuracy and efficiency.
- Reconcile balance sheet accounts and investigate discrepancies.
- Prepare financial reports as assigned and contribute to process improvements.
- Coordinate with internal and external audits and providing information for auditors.
- Support month-end and year-end close processes.
- Bachelor's degree in accounting, Finance, or a related field.
- Experience with accounts receivable, general ledger functions and the month-end/year-end close process with at least 2 years in the senior role.
- Strong understanding of accounting principles (GAAP) and internal controls related to accounts receivable.
- Advanced skills in Microsoft Excel (e.g., pivot tables, VLOOKUPs, data analysis).
- Excellent written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Strong analytical and problem-solving skills, with meticulous attention to detail.
- Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
- Strong organizational and record-keeping skills.
- Good communication in English.
- Benefit.
- Competitive salary package with bonus scheme.
- Contemporary working environment.
- Social Security fund.
- Group Health & Life insurance.
- Annual health checkup & Vaccine.
- Annual leave will be added to each additional year of service, with maximum 15 days.
- Annual company trip, Outing.
- Money support for birth child, Employee & Family Death, Marriage of employee.
- Telephone allowance.
- Working Day: Monday - Friday 09.00 - 18.00.
Skills:
Formula, Cost Analysis, Research, English
Job type:
Full-time
Salary:
negotiable
- Develop and execute plans for new products under the HATO Vet Select brand..
- Innovate new product lines, including supplements, pharmaceuticals, and pet healthcare products.
- Collaborate with veterinarians and the Medical team to define product formulas, specifications, and unique selling points (USPs).
- Coordinate with OEM factories and suppliers for formula development, production, and quality control.
- Perform cost analysis and determine competitive pricing strategies.
- Manage imported products for the Jungle Monster brand from South Korea..
- Analyze sales performance, manage inventory levels, and conduct product forecasting.
- Liaise with international suppliers.
- Develop promotional strategies in collaboration with the Marketing team.
- Research local and international pet market trends.
- Conduct competitor analysis across animal hospitals, pet shops, and online channels.
- Identify pet owner "pain points" to drive product innovation.
- Formulate and execute Product Launch Plans.
- Work cross-functionally with veterinarians, sales, marketing, and hospital branches.
- Provide product information and support to sales and front-of-house teams.
- Develop and conduct Product Knowledge Training for staff.
- Participate in trade events and exhibitions to showcase and sell products.
- Manage the end-to-end Supply Chain Management (SCM) for products.
- Bachelor s Degree or higher in Marketing, Science, Veterinary Medicine, Pharmacy, or related fields.
- 1-3 years of experience in Product Development, Brand Management, or Import operations..
- Experience in the pet industry, animal hospitals, or pharmaceuticals is highly preferred.
- Strong market analysis and product planning skills.
- Good command of English (required for international supplier coordination)..
- Creative mindset with a systematic approach to product development.
- A genuine love for animals and a deep understanding of pet owner behavior.
Skills:
Assurance, Compliance, Creative Thinking
Job type:
Full-time
Salary:
negotiable
- Perform quality monitoring and assessments in accordance with assigned targets.
- Analyze and summarize inspection results to ensure full compliance with established quality standards.
- Identify service gaps or non-compliance issues, providing constructive feedback and actionable recommendations to support staff development and performance improvement.
- Apply creative thinking and initiative to enhance assigned work processes.
- Bachelor s Degree in any field.
- Age 25 years or above (open to all genders).
- Strong analytical skills with a focus on quality assurance.
- Proficiency in computer systems and essential software.
- Excellent interpersonal and communication skills.
- Meticulous, proactive, and highly responsible for assigned tasks.
- Positive attitude and ability to adapt to a dynamic working environment.
- Ability to work on weekends or public holidays (5-day work week with 2 days off)...
Experience:
5 years required
Skills:
Accounting, Fast Learner, Problem Solving, English
Job type:
Full-time
Salary:
฿45,000 - ฿60,000, negotiable
- Manage the full cycle of accounts receivable.
- Monitor customer accounts for overdue payments and initiate collection efforts via phone, email, and other communication methods.
- Investigate and resolve payment discrepancies and customer inquiries in a timely and professional manner.
- Prepare and analyze accounts receivable aging reports and provide insights on potential collection issues.
- Perform regular reconciliations of AR sub-ledger to the general ledger to ensure accuracy.
- Collaborate with sales, customer service, and other departments to resolve customer account issues.
- Participate in month-end and year-end closing processes, including preparing AR-related journal entries and supporting schedules.
- Assist with internal and external audits by providing necessary documentation and explanations.
- Maintain accurate and organized records of all AR transactions and communications.
- Fixed asset and depreciation.
- Handle Monthly tax and Yearly tax, submit to The Revenue Department.
- Record and review GL transactions in accordance with accounting standards.
- Prepare accurate, timely month-end closing and year-end process in accordance with our established schedule.
- Reconcile bank transactions with a focus on accuracy and efficiency.
- Reconcile balance sheet accounts and investigate discrepancies.
- Prepare financial reports as assigned and contribute to process improvements.
- Coordinate with internal and external audits and providing information for auditors.
- Support month-end and year-end close processes.
- Bachelor's degree in accounting, Finance, or a related field.
- Experience with accounts receivable, general ledger functions and the month-end/year-end close process with at least 2 years in the senior role.
- Strong understanding of accounting principles (GAAP) and internal controls related to accounts receivable.
- Advanced skills in Microsoft Excel (e.g., pivot tables, VLOOKUPs, data analysis).
- Excellent written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Strong analytical and problem-solving skills, with meticulous attention to detail.
- Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
- Strong organizational and record-keeping skills.
- Good communication in English.
- Benefit.
- Competitive salary package with bonus scheme.
- Contemporary working environment.
- Social Security fund.
- Group Health & Life insurance.
- Annual health checkup & Vaccine.
- Annual leave will be added to each additional year of service, with maximum 15 days.
- Annual company trip, Outing.
- Money support for birth child, Employee & Family Death, Marriage of employee.
- Telephone allowance.
- Working Day: Monday - Friday 09.00 - 18.00.
Experience:
1 year required
Skills:
Accounting, Excel, English
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- Handle accounting operations - AP, AR, Fixed Assets, TAX, and payment.
- Lead and develop accounting operation to ensure that all activities are completed accurately and on time.
- Managed and controlled document filing to align to company policy.
- Liaises with the Revenue Department in regards to all local tax and regulations and corporate income tax return.
- Liaise with external auditors in regards to audit reports.
- Review inter-company reconciliation accounts.
- Any other related duties as assigned.
- Your Skills and Experiences.
- Bachelor Degree in Accounting.
- Experience 1-3 years for Accounting Closing month-end and year-end, reporting, CIT and experience to prepare other report for support top management including submit reporting package.
- Strong knowledge on Microsoft Offices Program especially Excel.
- Good communication in English.
- If having experience working with Logistics, freight forwarding business would be advantage.
- Working Day: Monday - Friday 09.00 - 18.00.
- เริ่มงานได้เลยพิจารณาพิเศษ!!.
Skills:
Social media, English
Job type:
Full-time
Salary:
negotiable
- Manage customer inquiries via online channels (Facebook, LINE OA, Instagram), providing comprehensive information regarding medical treatments, vaccinations, grooming services, operating hours, and service fees.
- Manage booking schedules, appointments, and coordinate effectively with the front-desk team and veterinarians.
- Perform initial screening of cases and escalate urgent medical situations to the veterinary team.
- Generate daily and weekly chat performance reports, including case volume, booking rates, and actual service conversions.
- Provide professional guidance and initial advice to pet owners with empathy and an understanding of pet behavior.
- Maintain and update service information on official social media pages as assigned.
- Collaborate with the Marketing team to promote clinic/hospital campaigns and activities.
- Participate in team meetings to improve communication standards in alignment with the corporate image.
- Male or Female, aged 20-30 years.
- High School diploma or higher (Bachelor s Degree is preferred).
- Fair command of English.
- Passion for animals, service-oriented mindset, and patience in handling repetitive inquiries.
- Prior experience as a Chat Admin or working in an animal clinic/hospital is highly preferred.
- Fast typing skills with polite online communication etiquette.
- Ability to work in shifts or on weekends (if required).
- Proficiency in using LINE OA, Facebook Page Manager, and Instagram.
- Strong communication and time-management skills.
- Basic understanding of pet services (e.g., vaccination schedules, sterilization).
- Highly organized with strong attention to detail in record-keeping and booking management.
- Social Security Fund.
- Accident Insurance (Effective immediately upon starting).
- Annual Bonus.
- Professional Career Training.
- Staff discounts for group companies.
- Company Uniform.
- Company parties and employee engagement activities.
Experience:
1 year required
Skills:
Public Speaking, High Responsibilities, Thai
Job type:
Full-time
Salary:
negotiable
- ออกแบบและวางแผน Learning Journey ครบวงจร พร้อมรับบรีฟจากผู้บริหารและเข้าใจเป้าหมายทางธุรกิจ สู่การวางโครงสร้างโปรแกรม เช่น Pre-learning Workshop Assignment Feedback และ Evaluation เพื่อให้การเรียนรู้ต่อเนื่องและวัดผลได้จริง
- พัฒนาและสร้างสรรค์เนื้อหา กิจกรรม และสื่อประกอบการเรียนรู้ได้ด้วยตนเอง เลือกรูปแบบการเรียนรู้ที่เหมาะสม
- ทำหน้าที่เป็น Facilitator หรือ Co-Facilitator จัดกระบวนการให้ผู้เรียนมีส่วนร่วม สร้างบรรยากาศที่เอื้อต่อการเรียนรู้ และกระตุ้นให้เกิดการเปลี่ยนแปลงเชิงพฤติกรรม
- ออกแบบเครื่องมือวัดผล วิเคราะห์และสรุป Insight เพื่อนำเสนอผู้บริหารอย่างเข้าใจง่าย และใช้พัฒนาโปรแกรมต่อไป
- บริหารโครงการพัฒนาในบทบาท Project Owner รับผิดชอบตั้งแต่การวางแผน ออกแบบ ลงมือดำเนินการ ไปจนถึงติดตามผล ประสานงานกับทีมที่เกี่ยวข้องเพื่อให้โครงการสำเร็จตามเวลาและเป้าหมาย.
- วุฒิปริญญาตรีสาขา HRD, Learning Design, Instructional Design, การศึกษา, จิตวิทยา หรือสาขาที่เกี่ยวข้อง
- อายุ 25-30 ปี มีประสบการณ์ 2 ปีขึ้นไปในงาน Learning & Development หรือ Talent Development ในองค์กรขนาดใหญ่ และเคยรับผิดชอบออกแบบและดำเนินการโปรแกรมพัฒนาด้วยตนเอง
- มีความสามารถในการออกแบบ Learning Journey ครบวงจรจากความต้องการขององค์กร วางลำดับเนื้อหา กิจกรรม และการวัดผลอย่างเป็นระบบ ครอบคลุมทั้ง Onboarding, Leadership Program, Soft Skills และ Upskilling
- มีทักษะ Facilitation และ Public Speaking ดำเนิน Workshop หรือ Session ได้อย่างมืออาชีพ สื่อสารเข้าใจง่าย สร้างบรรยากาศการเรียนรู้ และสามารถ Facilitate บุคคลหลากหลายระดับ
- ทำงานแบบ Self-Driven รับบรีฟ วางแผน ออกแบบ ดำเนินการ และติดตามผลได้ด้วยตนเอง กล้าตัดสินใจ บริหารเวลาและทรัพยากรได้อย่างมีประสิทธิภาพ
- ใช้เครื่องมือออกแบบและบริหารการเรียนรู้ เช่น PowerPoint, Canva, Google Form และทำ Learning Analytics เพื่อประเมินผลการเรียนรู้ได้
- หากสามารถใช้ AI เพื่อพัฒนาคุณภาพของงานได้ จะได้รับการพิจารณาเป็นพิเศษ
- มีทักษะสื่อสาร การแก้ปัญหา ความคิดสร้างสรรค์ การปรับตัว การทำงานแบบ Ownership และ Empathy ต่อผู้เรียนและผู้เกี่ยวข้อง.
Job type:
Full-time
Salary:
negotiable
- รับและจ่ายเงินและเช็คตามที่ได้รับการจัดสรรเพื่อให้การปฏิบัติการทางเงินบรรลุวัตถุประสงค์.
- เลือกใช้เงินจากธนาคารที่มีต้นทุนของเงินต่ำที่สุด และบริหารเงินสดคงเหลือให้ได้รับผลตอบแทนสูงสุด.
- ปฏิบัติการชำระหนี้โดยใช้ระบบ cash management.
- ติดตามเอกสารเพื่อประกอบการจ่ายเงิน จัดทำข้อมูลเสนอผู้บังคับบัญชาเพื่อตรวจสอบและเสนอกรรมการอนุมัติผ่านระบบ.
- รักษาเงินสดย่อยและเบิกชดเชยเงินสดย่อย.
- รับวางบิลและดูแลการชำระหนี้ให้ตรงตามกำหนด.
- จัดทำใบเสร็จรับเงินและหนังสือรับรองภาษีหัก ณ ที่จ่าย.
- จัดทำและตรวจสอบเอกสารเงินโอนรับ - เงินโอนออกต่างประเทศ.
- จัดทำรายงานต่างๆ ทางด้านการเงิน เช่น ทะเบียนรับ-จ่ายธนาคาร สัญญาเงินกู้ระหว่างบริษัทในเครือและสถาบันการเงิน รายงานยอดคงเหลือ และเงินฝากธนาคารทุกบัญชี รายงานหนี้เงินกู้สถาบันการเงินที่จะครบกำหนด เป็นต้น.
- ทำหน้าที่อื่นๆ ตามที่ผู้บังคับบัญชามอบหมาย.
- ปริญญาตรีสาขาการเงิน บัญชี เศรษฐศาสตร์ บริหารทั่วไป มีความเข้าใจในการดำเนินงานของกลุ่มบริษัท.
- มีความเข้าใจในระบบธนาคาร และการบริหารเงิน.
- สามารถปฏิบัติงานในระบบ CASH MANAGEMENT ของธนาคาร และปรับเปลี่ยนได้ตามระบบ.
- ใช้โปรแกรมคอมพิวเตอร์ในการประมวลผล และจัดทำรายงานได้.
- ใช้เครื่องคิดเลขได้คล่องแคล่ว.
- ยินดีรับนักศึกษาจบใหม่.
- ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด ***.
- ติดต่อสอบถาม คุณนันท์ชนก
- Email: [email protected]
- สังกัดบริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน)
- สถานที่ปฏิบัติงาน อาคารแสงโสม1 (ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กทม.).
Experience:
No experience required
Skills:
High Responsibilities
Job type:
Full-time
Salary:
negotiable
- สนับสนุนการดำเนินงานด้าน People และกลยุทธ์ วิเคราะห์ข้อมูล HR เช่น Workforce, Engagement และจัดทำรายงานประกอบการตัดสินใจ ดูแลและอัปเดตข้อมูลในระบบ HRIS ให้ถูกต้อง
- ประสานงานและขับเคลื่อนโครงการด้าน People และทำงานร่วมกับทีมต่างๆ ให้โครงการสำเร็จตามเป้าหมาย
- สนับสนุนการทำงานของ People Manager โดยเตรียมข้อมูล วิเคราะห์เบื้องต้น และสรุปรายงาน จัดทำเอกสารด้านต่างๆ ที่เกี่ยวข้องกับงานบุคลากร
- จัดทำ Presentation, Dashboard และเอกสารประกาศภายใน จัดเตรียมข้อมูลสำหรับการประชุมผู้บริหาร
- ติดตามความคืบหน้าและรายงานผลโครงการด้าน People จัดทำรายงานตามตัวชี้วัดและเสนอแนวทางปรับปรุง.
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ ทรัพยากรบุคคล จิตวิทยา หรือสาขาอื่นที่เกี่ยวข้อง
- อายุ 28-35 ปี มีประสบการณ์ตรง 3 ปีขึ้นไปในสายงาน HR, Data Analysis หรือ Project Management ในองค์กรขนาดใหญ่
- มีทักษะการสื่อสารและประสานงานที่ดี ทำงานร่วมกับหลายฝ่ายได้อย่างราบรื่น และนำเสนอข้อมูลต่อผู้บริหารได้อย่างมืออาชีพ
- หากสามารถใช้ AI Tools เพื่อเพิ่มประสิทธิภาพการทำงาน หรือเคยทำงานในบทบาท HRBP จะได้รับการพิจารณาเป็นพิเศษ
- มีทักษะการคิดอย่างเป็นระบบ วิเคราะห์ข้อมูล Workforce, Engagement, KPI ใช้ Tool ที่เหมาะสมกับงาน เพื่อสร้าง Insight และนำข้อมูลไปใช้เชิงกลยุทธ์ได้จริง
- มีทักษะการสื่อสารที่ดีมาก สื่อสารชัด ประสานงานกับหลายฝ่ายที่เกี่ยวข้อง ทำเอกสารและสรุปประชุม มั่นใจในการสื่อสารกับผู้บริหารได้อย่างมืออาชีพ กล้านำเสนอไอเดียและเป็นพาร์ตเนอร์ที่ เชื่อม คนและข้อมูลเข้าด้วยกัน
- มีทักษะในการวางแผน ติดตาม และผลักดันโครงการด้าน People ให้สำเร็จ จัดไทม์ไลน์ รายงาน และใช้เครื่องมือบริหารงานได้พร้อมปรับแผนตามสถานการณ์ มีทักษะบริหารเวลา และความคิดสร้างสรรค์
- มีบุคลิกภาพที่เหมาะสมกับการทำงานร่วมกับผู้อื่น เช่น เป็นคนเชิงรุก ปรับตัวได้ดี เป็นผู้ฟังที่ดี กระตือรือร้นที่จะเรียนรู้ และมีทัศนคติเชิงบวก.
Skills:
Compliance, Legal, Risk Management
Job type:
Full-time
Salary:
negotiable
- Coordinate with OpRisk team on annual Call Tree testing and report results.
- Analyze and advise on risk events and control measures related to Collections processes.
- Track and support compliance in debt collection procedures across internal and external staff, liaising with Legal, OpRisk, and Compliance teams.
- Assist in creating and updating BCP plans for Collections in line with corporate policy and timelines.
- Monitor service quality and complaints in both in-house and outsourced collection teams; analyze root causes and communicate corrective actions.
- Handle regulatory inquiries and complaints (e.g., from BOT, OCPB, AMLO), ensuring timely reporting to Compliance and relevant stakeholders.
- Support updates to Compliance Checklists and Testing processes in accordance with regulatory changes.
- Coordinate updates to Collections Procedures and Manuals to ensure compliance with laws and internal policies.
- Prepare documentation for internal and external audits; track action plans for any issues found.
- Review and validate Incident and PDPA Incident reports for accuracy and compliance, and share findings with relevant teams.
- Monitor CCRP system complaints to ensure resolution within SLA and maintain records for disciplinary tracking.
- Collaborate with OpRisk on BIA, RCSA, RA, and NCB audit-related matters.
- Perform other duties as assigned by supervisor.
- Bachelor s degree in Business, Risk Management, or related fields.
- Experience in Collections, Compliance, or Operational Risk preferred.
- Strong communication, coordination, and analytical skills.
- Knowledge of regulatory frameworks (BOT, PDPA, etc.) is a plus.
Skills:
Finance, Legal, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree Major in Finance, Economics or related fields, legal qualification is an advantage.
- Experience in Banking industry.
- Computer literate in Microsoft Office - Word & Excel.
- Customer service oriented.
- Good command of English.
Skills:
Energetic, Work Well Under Pressure, English
Job type:
Full-time
Salary:
negotiable
- Answer all incoming calls in a friendly, energetic, and efficient manner.
- Obtain the necessary information from guests to input reservations.
- Assist guests regarding hotel facilities, destinations, and Accor loyalty program in an informative and helpful way.
- Providing solutions and recommendations.
- Offering a personalized and customized reservations experience.
- Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
- Assisting and resolving any guest complaints in a timely and professional manner to the best of your ability.
- E mails handling for Reservations and Customer service activities.
- Other related duties could be assigned as needed.
- คุณสมบัติThe ideal candidate will have experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
- Native in Thai (Verbal/Written) and proficiency in English Verbal/Written is necessary.
- Effective in following and achieving department sales goals.
- Computer literate in Microsoft Window applications required.
- Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Flexible working hours.
- ข้อมูลเพิ่มเติมOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?.
- We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
- Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Do what you love, care for the world, dare to challenge the status quo!.
Job type:
Full-time
Salary:
negotiable
- Gather, analyze, and document Business Requirements related to Collections systems and regulatory impacts..
- Facilitate requirement gathering sessions with business users, IT teams, and relevant stakeholders to support system development projects.
- Perform Gap Analysis by comparing current processes (As-Is) and future processes (To-Be) to identify system enhancement opportunities..
- Coordinate with internal teams, IT, and external vendors to identify suitable solutions and ensure timely project delivery.
- Review and validate user requirements and provide recommendations to improve feasibility and process efficiency.
- Prepare batch processing plans, test scenarios, and UAT (User Acceptance Testing) scripts to ensure systems meet business requirements..
- Support troubleshooting and resolution of BAU (Business-As-Usual) system issues in collaboration with IT and users..
- Monitor and control project implementation to ensure delivery timelines and business expectations are met.
- Investigate reported system issues and coordinate with relevant teams to implement solutions.
- Support additional assignments as required.
- Bachelor s degree in Computer Science, Information Technology, Business Information Systems, or related fields.
- Minimum 2-3 years of experience as an IT Business Analyst, System Analyst, or related role..
- Experience in Business Requirement gathering, system enhancement projects, and UAT testing..
- Experience in Project Management or involvement in system implementation projects..
- Experience in Process Improvement or Lean Process initiatives is preferred..
- At least 2 years of experience working on projects within financial services, banking, or auto leasing industries is an advantage.
Skills:
Compliance, Legal, Risk Management
Job type:
Full-time
Salary:
negotiable
- Coordinate with OpRisk team on annual Call Tree testing and report results.
- Analyze and advise on risk events and control measures related to Collections processes.
- Track and support compliance in debt collection procedures across internal and external staff, liaising with Legal, OpRisk, and Compliance teams.
- Assist in creating and updating BCP plans for Collections in line with corporate policy and timelines.
- Monitor service quality and complaints in both in-house and outsourced collection teams; analyze root causes and communicate corrective actions.
- Handle regulatory inquiries and complaints (e.g., from BOT, OCPB, AMLO), ensuring timely reporting to Compliance and relevant stakeholders.
- Support updates to Compliance Checklists and Testing processes in accordance with regulatory changes.
- Coordinate updates to Collections Procedures and Manuals to ensure compliance with laws and internal policies.
- Prepare documentation for internal and external audits; track action plans for any issues found.
- Review and validate Incident and PDPA Incident reports for accuracy and compliance, and share findings with relevant teams.
- Monitor CCRP system complaints to ensure resolution within SLA and maintain records for disciplinary tracking.
- Collaborate with OpRisk on BIA, RCSA, RA, and NCB audit-related matters.
- Perform other duties as assigned by supervisor.
- Bachelor s degree in Business, Risk Management, or related fields.
- Experience in Collections, Compliance, or Operational Risk preferred.
- Strong communication, coordination, and analytical skills.
- Knowledge of regulatory frameworks (BOT, PDPA, etc.) is a plus.
Skills:
Express, Risk Management
Job type:
Full-time
Salary:
negotiable
- Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
- Coordinate with other relevant teams to prepare for interrogation sessions.
- Participate in the interrogation sessions of offenders and culprits.
- Draft investigation reports for supervisor review.
- Act as a CCTV real-time monitor as requested or assigned by the supervisor.
- Participate in security-related projects as assigned.
- Manage other Security-Related tasks as assigned.
- 1-Year contract (with the possibility of extension)
- Working from Monday to Saturday, with Sundays off
- Requirements: Bachelor's degree in a related field.
- Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
- Previous experience as a Police/Military Official or other government official is advantageous.
- Familiarity with reviewing CCTV footage.
- Availability to be on-call for emergency issues.
Job type:
Full-time
Salary:
negotiable
- Make comprehensive project plan, budgets and resources.
- Have a good relationship with internal / external to ensure all projects run smoothly.
- Actively explore new opportunities to build and maintain any existing / new projects.
- Able to negotiate and understand contracts, finance, accounting to handle all related of operation jobs.
- Seek market / other company analysis to identify emerging trends, opportunities, and competitor strategies.
- Work closely with marketing, sales, and product teams to develop all operation jobs (front + back end) and ensure seamless execution.
- Collaborate with internal stakeholders.
- Regularly evaluate the performance of partnership programs and campaigns.
- Use data-driven insights to refine strategies and maximize outcomes..
- Bachelor s degree in any related field.
- 1-2 years in office management or similar roles.
- Proficiency in MS Office (Excel, Word).
- Ability to quickly learn and adapt to new tools and technologies.
- Strong communication and interpersonal skills.
- Excellent time management and organizational skills.
Skills:
Negotiation, Work Well Under Pressure, English
Job type:
Full-time
Salary:
negotiable
- Review all work schedules and ensure that all engagements have sufficient staff assigned.
- Work closely with managers / partners for all staffing aspects and related issues.
- Track and monitor staff utilization across all level of audit and be able to identify availability of staff.
- Prepare primary information, comment for staff evaluation process (timesheet, supervisor, etc.).
- Be a part of crisis management team; a staff contact center, report staff traveling schedule monthly.
- Requirements:Bachelor s degree or Master s degree in Business Administrative or related field.
- Good command of English and computer literacy.
- Good interpersonal & communication skills.
- Good working relationships with colleagues and management teams.
- Leadership and negotiation skill.
- Adaptive, Compromise, Work well under pressure.
- High accountabilities and commitment.
- Capacity to work effectively in team.
- Experienced in related filed at least 3-4 years.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110903In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Job type:
Full-time
Salary:
negotiable
- Manage and negotiate with partners to get sponsorship revenue/supports in order to achieve annual target in the part of The Mall Shopping Center,Department Store and online platform.
- Manage and plan to encourage sale with partners for On-ground / Online promotions, events, and privileges.
- Follow up the payment process with internal and partners according to the signed agreement.
- Follow up and negotiate with partners to get an efficient deal for all promotion campaigns.
- Manage and monitor all-in-store media, online together with partner s communication channels according to partnership agreement.
- Handle and prompt response for ad-hoc campaigns or events.
- Arrange and manage special events for partners.
- Brief and coordinate with all teams in terms of execution for promotions, events.
- Bachelor s degree ( international program, management or related field ).
- Good looking (Can be representative of TMG).
- Be able to manage multi tasks under the pressure.
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