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Experience:

2 years required

Skills:

Good Communication Skills, Fast Learner, Teamwork, Service-Minded, Sales, Thai, English

Job type:

Full-time

• ทำความเข้าใจความต้องการของลูกค้าและนำเสนอแนวทางแก้ไขที่เหมาะสม.
• ออกแบบและนำเสนอโซลูชัน IT เช่น Microsoft 365, ระบบเครือข่าย, แพลตฟอร์มคลาวด์ และระบบความปลอดภัยไซเบอร์.
• จัดทำเอกสารประกอบการขาย เช่น Proposal, Solution Design, BOM และ Technical Specification.
• นำเสนอสินค้าและบริการแก่ลูกค้าผ่านการประชุม การสาธิต (Demo) และ Proof of Concept (PoC).
• ประสานงานกับทีมเทคนิค ทีมบริหารโครงการ และพันธมิตรเพื่อให้โซลูชันสามารถนำไปใช้งานได้จริง.
• ติดตามความคืบหน้าและประเมินผลการใช้งานของลูกค้า พร้อมเสนอการปรับปรุงหรือบริการเพิ่มเติม.
• ศึกษาและติดตามเทคโนโลยีใหม่ ๆ และแนวโน้มในอุตสาหกรรม.
• ไม่จำกัดเพศ อายุ 25 - 35 ปี.
• วุฒิการศึกษาปริญญาตรีขึ้นไปในสาขาเทคโนโลยีสารสนเทศหรือวิทยาการคอมพิวเตอร์.
• มีประสบการณ์ด้านการขายหรือการนำเสนอ Solution ทางเทคนิคอย่างน้อย 2-3 ปี.
• มีความรู้เกี่ยวกับ IT Infrastructure, Network, Security หรือ Software Integration.
• มีทักษะการสื่อสารและการนำเสนอที่ดี.
• สามารถทำงานเป็นทีมและแก้ไขปัญหาเฉพาะหน้าได้.
• มีใบรับรองเช่น Cisco (CCNA/CCNP), Microsoft, VMware จะพิจารณาเป็นพิเศษ.
• หากมีประสบการณ์งานประมูลกับราชการจะได้รับการพิจารณาเป็นพิเศษ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับ Supreme คุณจะได้ทำงานในสภาพแวดล้อมที่สนับสนุนการพัฒนาทักษะและความก้าวหน้าในสายอาชีพ พร้อมโอกาสในการเรียนรู้เทคโนโลยีใหม่ ๆ และร่วมงานกับทีมงานมืออาชีพ.

Experience:

2 years required

Skills:

Big Data, Cloud Computing, Microsoft Azure, Microsoft Office, MySQL, Thai, English

Job type:

Full-time

• วิเคราะห์และทำความเข้าใจความต้องการของลูกค้า เพื่อออกแบบและนำเสนอโซลูชันที่เหมาะสม.
• ออกแบบและนำเสนอโซลูชันด้าน IT เช่น Microsoft 365, ระบบเครือข่าย, แพลตฟอร์มคลาวด์ และระบบความปลอดภัยไซเบอร์.
• จัดทำเอกสารประกอบการขาย เช่น Proposal, Solution Design, Bill of Materials (BOM) และ Technical Specification.
• นำเสนอสินค้าและบริการแก่ลูกค้า ผ่านการประชุม การสาธิต (Demo) และ Proof of Concept (PoC).
• ประสานงานและให้การสนับสนุนด้านเทคนิคแก่ทีมขาย.
• ติดตามความคืบหน้าและประเมินผลการใช้งานของลูกค้า พร้อมเสนอการปรับปรุงหรือบริการเพิ่มเติม.
• ศึกษาและติดตามเทคโนโลยีใหม่ ๆ เพื่อพัฒนาโซลูชันให้สอดคล้องกับความต้องการของตลาด.
• ไม่จำกัดเพศ อายุ 25 - 35 ปี.
• ปริญญาตรี สาขาวิทยาการคอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการขายหรือการนำเสนอ Solution ทางเทคนิคอย่างน้อย 2-3 ปี.
• มีความรู้เกี่ยวกับระบบ IT Infrastructure, Network, Security หรือ Software Integration.
• ทักษะการสื่อสาร การนำเสนอ และความละเอียดรอบคอบ.
• หากมีใบรับรอง เช่น Cisco (CCNA/CCNP), Microsoft, VMware จะพิจารณาเป็นพิเศษ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับทีมงานมืออาชีพในบริษัทที่มีความเชี่ยวชาญด้าน IT และเครือข่าย พร้อมโอกาสในการพัฒนาทักษะและความรู้ในเทคโนโลยีใหม่ ๆ รวมถึงสวัสดิการที่น่าสนใจและสภาพแวดล้อมการทำงานที่เป็นมิตร.

Experience:

1 year required

Skills:

Good Communication Skills, Positive Thinker, Teamwork, Thai

Job type:

Full-time

• จัดทำ ตรวจสอบ และรวบรวมเอกสารประกอบการยื่นซองประกวดราคา/ประมูลงาน (เช่น คุณลักษณะเฉพาะสินค้า, รายการสินค้า/ราคา, หนังสือมอบอำนาจ, เอกสารรับรองบริษัท) ให้ครบถ้วนและถูกต้องตามข้อกำหนดของหน่วยงานราชการ.
• รวบรวมข้อมูลราคาสินค้าที่ใช้ในการเสนอราคาทั้งหมด เพื่อจัดทำราคาในการเสนองาน.
• ติดตามผลการประกวดราคา/ประมูล และประสานงานกับหน่วยงานอื่น.
• จัดทำและตรวจสอบความถูกต้องของใบเสนอราคา (Quotation) ตามที่ฝ่ายขายกำหนด.
• จัดทำเอกสารใบสั่งขาย (Sales Order) และประสานงานกับฝ่ายจัดซื้อ/ฝ่ายคลังสินค้า เพื่อให้การส่งมอบเป็นไปตามกำหนด.
• จัดทำรายงานการขายประจำเดือน และรายงานอื่นๆ ตามที่ผู้จัดการฝ่ายขายร้องขอ.
• เป็นศูนย์กลางในการประสานงานระหว่างฝ่ายขาย กับฝ่ายอื่นๆ ที่เกี่ยวข้อง เช่น ฝ่ายบัญชีและการเงิน, ฝ่ายจัดซื้อ, ฝ่ายคลังสินค้าและจัดส่ง และประสานงานกับลูกค้าในการตรวจข้อมูลที่เกี่ยวข้องกับใบสั่งขาย.
• จัดเก็บข้อมูลทั้งในรูปแบบอิเล็กทรอนิกส์และเอกสาร และจัดระบบเอกสารสำคัญของฝ่ายขายให้เป็นระเบียบ เช่น สัญญา, ใบเสนอราคาที่อนุมัติแล้ว, เอกสารการประมูล.
• จัดการงานธุรการทั่วไปของฝ่ายขาย เช่น การจัดการตารางนัดหมายประชุม, การเบิกจ่ายวัสดุสำนักงาน, วัสดุสิ้นเปลือง และ การเบิกค่าใช้จ่ายต่างๆ ของฝ่าย.
• ไม่จำกัดเพศ.
• อายุ: 25 - 35 ปี.
• ปริญญาตรี สาขาบริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านงานธุรการฝ่ายขาย หรืองานสนับสนุนงานประมูล หรือการจัดทำเอกสารประกวดราคา จะพิจารณาเป็นพิเศษ.
• มีความรู้และความเข้าใจในกระบวนการจัดซื้อจัดจ้าง โดยเฉพาะงานโครงการหรือหน่วยงานภาครัฐ.
• สามารถใช้งานโปรแกรม Microsoft Office (เช่น Word, Excel, PowerPoint) ได้เป็นอย่างดี.
• ทักษะการสื่อสาร และมีความละเอียดรอบคอบ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีความเชี่ยวชาญในระบบเทคโนโลยีสารสนเทศและเครือข่าย พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายงาน บรรยากาศการทำงานที่เป็นมิตรและสนับสนุน พร้อมสวัสดิการที่น่าสนใจ.

Experience:

2 years required

Skills:

Sales, Negotiation, Teamwork, Microsoft Office, Thai, English

Job type:

Full-time

• ศึกษาและทำความเข้าใจผลิตภัณฑ์หรือโซลูชันด้าน IT ที่บริษัทนำเสนอ เพื่อเตรียมข้อมูลเชิงเทคนิคสำหรับการนำเสนอแก่ลูกค้า.
• ประสานงาน PM วางแผนและบริหารจัดการโครงการขาย ตั้งแต่การนำเสนอ จนถึงการส่งมอบโซลูชันให้กับลูกค้า.
• ประสานงานกับทีมเทคนิค และทีมบริหารโครงการ เพื่อให้การดำเนินงานเป็นไปตามแผน.
• สนับสนุนทีมขายในการวิเคราะห์ความต้องการของลูกค้า และออกแบบโซลูชันที่เหมาะสมทั้งในด้านเทคนิคและธุรกิจ.
• จัดทำเอกสารประกอบการขาย เช่น Proposal, Solution Design, BOM (Bill of Materials), และ Technical Specification.
• นำเสนอผลิตภัณฑ์หรือโซลูชันแก่ลูกค้า ทั้งในรูปแบบของการประชุม การสาธิต (Demo) หรือ Proof of Concept (PoC).
• ประสานงานกับทีมวิศวกรของผู้ขาย/ผู้ให้บริการ หรือทีมพัฒนาเพื่อให้มั่นใจว่าโซลูชันที่นำเสนอสามารถนำไปใช้งานได้จริง.
• ติดตามเทคโนโลยีใหม่ ๆ และแนวโน้มในอุตสาหกรรม เพื่อปรับปรุงความรู้และความสามารถในการนำเสนอ.
• ให้คำปรึกษาเชิงเทคนิคแก่ลูกค้าในระหว่างกระบวนการขาย และตอบคำถามหรือข้อสงสัยที่เกี่ยวข้องกับผลิตภัณฑ์.
• สร้างและรักษาความสัมพันธ์กับลูกค้า เพื่อสร้างโอกาสทางธุรกิจในระยะยาว.
• ไม่จำกัดเพศ.
• อายุ: 25 - 35 ปี.
• ปริญญาตรี สาขาบริหารธุรกิจ, การจัดการ, คอมพิวเตอร์ธุรกิจ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านงานขายโครงการ งานประมูล หรือการจัดทำเอกสารประกวดราคา จะพิจารณาเป็นพิเศษ.
• มีความรู้และความเข้าใจในกระบวนการจัดซื้อจัดจ้าง โดยเฉพาะงานโครงการหรือหน่วยงานภาครัฐ.
• มีประสบการณ์ใช้งาน ระบบ e-GP จะพิจารณาเป็นพิเศษ.
• ทำงานเป็นทีมและบริหารโครงการได้.
• ทักษะการสื่อสาร การนำเสนอ และมีความละเอียดรอบคอบ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีความเชี่ยวชาญในด้าน IT และเครือข่าย พร้อมโอกาสในการพัฒนาทักษะและความรู้ในสายงาน อีกทั้งยังมีสภาพแวดล้อมการทำงานที่สนับสนุนการเติบโตและความสำเร็จในอาชีพ.

Experience:

3 years required

Skills:

Excel, Project Management, Business Development, English

Job type:

Full-time

• Serve as the primary point of contact for partner accounts and top freelancers across specific subcategories.
• Cultivate and maintain strong relationships with key partners and freelancers through consistent and proactive communication.
• Oversee and conduct the onboarding process, upselling, financial processes, and related activities for partners and freelancers.
• Develop and implement tailored growth plans for each partner and conduct business reviews to assess progress and strategies.
• Drive end-to-end projects aimed at increasing partners GMV growth.
• Monitor partner performance and provide data-driven recommendations for improvement and enhancement.
• Create comprehensive quantitative and qualitative reports on partners performance.
• Basic QualificationsBachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in key account management within an e-commerce marketplace.
• Strong analytical skills with proven ability to make data-driven decisions.
• Proficiency in Excel.
• Excellent communication and relationship-building skills.
• Excellent verbal and written communication skills in English.
• Preferred QualificationsFamiliarity with digital service categories and current market trends.
• Experience in project management.
• Experience in developing marketing solutions tailored for partners.
• Background in business development or sales, with a focus on relationship building and driving growth.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Skills:

Branding, Social media, Research

Job type:

Full-time

• Design and create visuals, videos, and key artworks that enhance artist identity and support marketing campaigns.
• Assist in producing promotional materials and digital content across platforms, keeping visuals consistent with Universal Music and artist branding.
• Work with Creative, Marketing, PR, and Social Media teams to deliver engaging content aligned with campaign goals.
• Contribute ideas for campaigns, social media content, and music releases.
• Review designs to ensure accuracy, quality, and visual appeal.
• Research music, pop culture, and social media trends to inspire fresh creative ideas.
• Organize design files and help manage timelines for smooth workflow and on-time delivery.
• Be proactive, collaborative, and open to feedback to grow creative and technical skills.
• Desirable Traits: Bachelor s degree in graphic design / visual communication or related fields.
• A strong portfolio showcasing, creative thinking, design skill and understanding of design for various media.
• Have skill of motion graphics/video editing is a plus.
• Deeply understand of design principles including typography, layout, color theory and visual hierarchy.
• Ability to use the required programs: Adobe Photoshop | Adobe Illustrator | Adobe Premiere Pro.
• Can work under pressure, limited time and tight deadline.
• Good communication and project management skill.
• Interested? Please follow the link to submit your application today!
• Note: Only shortlisted applicants will be contacted.
• About us Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world.

Skills:

Problem Solving

Job type:

Full-time

• Being a team key person to take responsibility for internal product issues and review new features related, solve internal issues, and coordinate with stakeholders.
• Acted as a contact point between the operation excellent team and the day-to-day operation team to drive improvement project and being a project executor.
• Analyze, monitor, and drive improvement projects to ensure all projects run smoothly.
• Analyze gathered information to form an action plan, simplify and break down activities into granular levels before execute.
• Managed operations and collaborated with multiple teams, including internal team, operation excellent, product, and other operational functions, to help the organization achieve its business objective.
• Requirements: Bachelor's degree in Business Administration, Logistic, Supply Chain or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Proven experience in managing subcontractors to ensure efficient coordination and timely task completion.
• Strong analytical, logical thinking and problem solving skills.
• Ability to coordinate effectively with cross-functional teams.

Experience:

1 year required

Skills:

Compliance, SAP, Oracle

Job type:

Full-time

• SOP Lifecycle Management: Conduct a recurring audit of all existing warehouse SOPs to ensure they align with current safety regulations, technology updates, and operational goals.
• Process Optimization: Proactively identify gaps or inefficiencies in workflows. Suggest data-driven improvements to streamline operations without compromising quality.
• Execution & Change Management: Lead the rollout of new procedures. Draft clear, concise documentation and ensure all updates are integrated into the central knowledge b ...
• Cross-Functional Collaboration: Partner closely with Warehouse Leads and Floor Supervisors to validate that SOPs are practical, realistic, and being followed on the ground.
• Training & Mentorship: Develop and deliver training modules (visual aids, hands-on demos, or digital guides) for new hires and existing staff to ensure 100% compliance with updated standards.
• Compliance Monitoring: Establish KPIs to measure the effectiveness of training and the adoption rate of revised SOPs.
• Requirements: 1+ years in Warehouse Operations, Logistics, or Process Improvement.
• Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
• Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
• Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
• Strong negotiation, and decision-making skills.

Skills:

Express, SQL, Excel, English

Job type:

Full-time

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Maintain data pipelines, dashboards and automations.
• Requirements: Bachelor degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python). SQL is minimum required.
• Experience developing automation scripts in Python with Linux environment.
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth changing environment.
• Experience working with unstructured data is not necessary but is a plus.

Experience:

3 years required

Skills:

Express, Automation, Data Analysis

Job type:

Full-time

• Design and Specification: Collaborate with Operations and Logistics teams to define requirements for new automation projects (e.g., ASRS, conveyors, robotics, sortation systems).
• PLC/Control System Development: Develop, modify, and manage Programmable Logic Controller (PLC) programs and Human-Machine Interface (HMI) screens (e.g., Siemens, Allen-Bradley) to control and sequence automated equipment.
• System Integration: Oversee the integration between physical automation equipment, W ...
• Commissioning: Lead the site acceptance testing (SAT) and commissioning of new automated equipment and software modules.
• Monitoring and Data Visualization Monitoring System Development: Design and implement comprehensive monitoring and alerting systems to track the real-time performance, health, and throughput of all automated assets.
• Data Analysis: Utilize industrial data historians and analysis tools to track Key Performance Indicators (KPIs) such as uptime, cycle time, and error rates.
• Dashboard Creation: Build operational dashboards (using tools like Grafana, Ignition, or proprietary WCS interfaces) to provide actionable insights to maintenance and operations teams.
• Maintenance and Optimization Troubleshooting & Root Cause Analysis (RCA): Act as the Level 3 expert for complex system failures, performing in-depth root cause analysis on electrical, mechanical, and software-related issues.
• Preventative Maintenance (PM) Support: Develop and refine predictive and preventative maintenance strategies based on system data and failure modes.
• System Updates: Manage software updates, firmware upgrades, and configuration changes across all automated control systems to ensure stability and incorporate new features.
• Operational Excellence: Identify bottlenecks and opportunities for optimization within the automated workflow to continuously improve throughput and reduce operational costs.
• Requirements: Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or Industrial Automation Technology.
• Experience: 3+ years of hands-on experience in designing, commissioning, and maintaining automated material handling systems in a warehouse, distribution, or manufacturing environment.
• Control Systems Expertise: Strong proficiency in PLC programming and ladder logic (e.g., Allen-Bradley/Rockwell, Siemens S7).
• Experience with industrial networking protocols (e.g., Ethernet/IP, Profinet, Modbus TCP).
• Familiarity with WMS/WCS concepts and integration points will be good.
• Experience setting up and utilizing SCADA or industrial historian systems for data collection and monitoring.
• Proficiency in a scripting language (e.g., Python) for data parsing and automation support tools.
• Troubleshooting: Expert-level electrical and mechanical troubleshooting skills related to VFDs, servos, sensors, and safety circuits.

Skills:

Express, Microsoft Office

Job type:

Full-time

• Responsible for Fleet and Hub Operations performance.
• Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
• Ability to handle or assist projects in terms of working scope and operation performance tracking.
• Coordinate with hub for examining in business operation.
• Summarize operations performance and ground staff attendance.
• Solving issues related to the work-flow operation.
• Requirements: Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Adaptability and flexibility.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).

Experience:

5 years required

Skills:

Project Management, English

Job type:

Full-time

• Develop and execute end-to-end marketing projects to achieve business targets and KPIs for the cash loan service, SEasyCash.
• Deliver cross-selling initiatives across Sea Limited s ecosystem, including e-wallets, e-commerce, and digital products.
• Identify and explore external partnerships and synergies to drive growth and expand the reach of the cash loan service.
• Collaborate closely with the local BD team and regional teams to ensure smooth execution of marketing initiatives.
• Work with the regional team to evaluate budgets, track campaign performance, and provide data-driven insights for continuous improvement.
• Lead and manage ad-hoc marketing projects and special initiatives as required.
• Requirements: Bachelor degree and above in marketing, business administration, or any related field.
• 3 - 5 years of working experience in marketing-related fields.
• Work experience in project management or similar role.
• Proven track record in driving growth and managing marketing campaigns end-to-end.
• Excellent attention to details with the ability to deliver high-quality work on time.
• Strong communication skills and ability to work collaboratively with stakeholders.
• High proficiency in English both written and oral communication.
• Work experience in loan / financial industry is a plus.

Experience:

4 years required

Skills:

Automation, Risk Management, Compliance, English

Job type:

Full-time

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

Experience:

1 year required

Skills:

Finance, Good Communication Skills, Negotiation

Job type:

Full-time

• Proactively call and pitch suppliers to obtain specific prices for targeted products, ensuring competitiveness and alignment with business goals. Identify and source potential products by evaluating suppliers supply chain capabilities and cost structures.
• Drive performance by achieving sourcing, sales, and margin targets while maintaining a strong focus on KPIs. Monitor SKU and supplier performance, analyze market trends, and implement improvement initiatives to enhance business results.
• Build and maintain strong supplier relationships to support initiatives such as COGS renegotiation and clearance of slow-moving SKUs. Collaborate with cross-functional teams,including onboarding, warehouse, operations, and finance, to ensure smooth execution and continuous improvement across processes.
• Assist suppliers in resolving various challenges they encounter within the SCS business. Provide guidance and support to help them navigate operational hurdles, ensuring they can effectively contribute to the overall success of the program.
• Requirements: A goal-oriented mindset with strong resilience under pressure. Ability to maintain focus and productivity in fast-paced and challenging environments.
• Minimum of 1-2 years of experience in procurement, sourcing, or supply chain management, preferably in a retail or e-commerce environment. Good communication skills. Fluent Chinese speakers are preferred.
• Ability to effectively communicate with suppliers and cross-functional teams, fostering collaboration and understanding.
• Proven negotiation skills with a strong ability to influence and persuade suppliers. Experience in managing complex negotiations and achieving favorable outcomes.
• Strong ability to identify issues and develop effective solutions.

Experience:

3 years required

Skills:

Data Entry, SAP, Oracle

Job type:

Full-time

• Lead the end-to-end onboarding process for all new warehouse staff, ensuring they are integrated into the culture and safety protocols from day one.
• Conduct hands-on, "on-the-floor" training for core warehouse functions (receiving, picking, packing, and shipping).
• Standardize training modules to ensure every worker, regardless of shift, receives the same high-quality instruction.
• WMS & Technical Mastery Act as the Subject Matter Expert (SME) for the Warehouse Management System (WMS).
• Train staff on handheld scanners, desktop interfaces, and system-driven workflows to minimize data entry errors and inventory discrepancies.
• Troubleshoot common user errors in the WMS and provide "just-in-time" retraining where needed.
• Strategic L&D Planning Collaborate with the corporate L&D Team to align warehouse training with broader organizational goals.
• Identify "skills gaps" within the current team and develop targeted training interventions.
• Maintain a training matrix to track certifications, equipment licenses (e.g., forklift), and refresher course deadlines.
• Performance & Quality Control Monitor the "Time to Productivity" for new hires, ensuring they hit performance benchmarks within the expected timeframe.
• Conduct regular audits of ground operations to ensure staff are following the "Principle Methods" (Standard Operating Procedures).
• Provide feedback to warehouse leads regarding staff performance and areas for improvement.
• Requirements: 3+ years in warehouse operations, with at least 1 year in a dedicated training or supervisory role.
• Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
• Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
• Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
• Strong leadership, negotiation, and decision-making skills.

Experience:

2 years required

Skills:

Express, Finance, Project Management, English

Job type:

Full-time

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Experience:

3 years required

Skills:

Assurance, Express, Compliance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

Experience:

5 years required

Skills:

Compliance, Finance, Negotiation, English

Job type:

Full-time

• Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Job Description: Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 5 years of working experience for Inventory management (e-commerce is highly preferred).
• Experience in Inventory Cycle Count will be advantage.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.

Skills:

Microsoft Office

Job type:

Full-time

• Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create Daily truck usage report or any other report.
• Support Linehaul ground operation.
• Recheck and follow all trucks to arrive On-time at each stations.
• Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
• Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
• Planning daily truck usage to support daily operation.
• Efficiently manage number of truck needed to cope with daily parcel.
• Others task related to Linehaul Scope.
• Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
• Availability to work on Mon-Sat.
• Experience in the logistics industry is a plus.
• Having experience in Administration, Coordinator or related field is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Moderate in Microsoft office or G Sheet skills.