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Skills:
Finance, Risk Management, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or higher in Finance, Economics, Risk Management, Sustainability, Environmental Science, Engineering, or related fields.
- 8-10 years of experience in credit risk, ESG or sustainability risk, or related financial risk areas.
- Experience in corporate banking, project finance, or sectoral due diligence preferred.
- Exposure to climate or transition risk frameworks is a plus.
- Strong knowledge of ESG risk drivers and relevant standards (BOT climate risk, ISSB S2, TCFD, IFC).
- Ability to interpret ESG data, regulatory disclosures, and credit processes.
- Strong analytical, communication, and presentation skills.
- Collaborative, adaptable, and able to influence effectively in English..
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LinkedIn: Krungsri.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Job type:
Full-time
Salary:
negotiable
- āļāļ§āļāļāļļāļĄ āļāļđāđāļĨ āđāļĨāļ°āļĢāļąāļāļāļīāļāļāļāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļāļāļāļđāđāđāļāđāļāļąāļāļāļąāļāļāļąāļāļāļē.
- āļāļĢāļ§āļāļŠāļāļ āđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļĨāļēāļ āļĢāļ°āļāļāļāļēāļ SAP RE FX.
- āļāļģāļŦāļāļāļāļąāđāļāļāļāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ āđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļāļģāļāļēāļāđāļāļ·āđāļāļāļēāļĢāļāļ§āļāļāļļāļĄ āđāļĨāļ°āļāļēāļĢāđāļŠāļāļāļāđāļāļĄāļđāļĨāļāļđāļāļāđāļāļ āļĢāļ°āļāļāļāļēāļ SAP RE FX.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļđāđāđāļāđāļāļēāļ āļāļĩāļĄ IT, āļāļĢāļīāļŦāļēāļĢāļŠāļīāļāļāđāļē, āļĻāļđāļāļĒāđāļāļēāļĢāļāđāļē, āļāļąāļāļāļĩ, āļāļēāļĢāđāļāļīāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļđāđāđāļāđāļāļēāļāđāļāļĢāļ°āļāļ āđāļāļĩāđāļĒāļ§āļāļąāļāļāļąāļāļŦāļē āđāļĨāļ°āļāļēāļĢāđāļāđāđāļ.
- āļāļĢāļąāļāļāļĢāļļāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāļāļđāđāđāļāđāļāļēāļāļāļēāļĄāļĢāļ°āļāļāļāļēāļ āđāļŦāđāđāļāļīāļāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļĒāļīāđāļāļāļķāđāļ.
- āļāļēāļāļāļ·āđāļāđ āļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒāļāļēāļāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļē.
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŦāļĢāļ·āļāđāļ āļŠāļēāļāļēāļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļāļļāļĢāļāļīāļ āļŠāļēāļĢāļŠāļāđāļāļĻ āļŦāļĢāļ·āļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļāļāđāļāļāļĢāļ°āļāļāļāļēāļāđāļāļŦāļāđāļ§āļĒāļāļēāļ IT 6 āļāļĩāļāļķāđāļāđāļ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļāļāđāļāļāļĢāļ°āļāļāļāļēāļ āļ§āļēāļāđāļāļ āļāļĢāļ°āļŠāļēāļāđāļĨāļ°āļāļīāļāļāļēāļĄāļāļēāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ Software Developmet Life Cycle(SDLC).
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļĩ.
Skills:
DevOps, Telesales
Job type:
Full-time
Salary:
negotiable
- Participate in deep technical workshops with data, channel, CMS/CRM, infrastructure, security, and DevOps teams.
- Identify architectural constraints, technical debt, integration limitations, and structural bottlenecks.
- Recommend required adjustments, redesign, or modernization actions.
- Architecture Review & Validation.
- Review and challenge L2 and L3 target architecture designs, covering:.
- Core Engine: Reinforcement learning and digital twin architecture, including required infrastructure, feature/data pipelines, and closed-loop learning mechanisms (immediate priority)..
- Endpoints & Channels: End-to-end integration across telesales, branches, RMs, and mobile app, including workflows and interoperability with BU campaign management systems..
- Action Factory: Design of a scalable next-best-action capability enabling continuous offer creation, experimentation, and marketing operating model shift..
- Ensure architectural alignment with scalability, resilience, regulatory, and operational requirements..
- Profile Requirements.
- 15+ years of enterprise architecture experience in large, complex organizations.
- Proven experience designing AI-enabled decisioning or personalization platforms.
- Experience with reinforcement learning (RL) systems that have been deployed and used in real production environments.
- Strong legacy-to-modern integration experience.
- Experience in regulated financial services environments.
- Ability to engage in deep technical discussions and provide independent architectural judgement.
Skills:
Research, Project Management
Job type:
Full-time
Salary:
negotiable
- Lead and coordinate HR awards submissions across the Group, consolidating data, crafting compelling narratives, and managing cross-functional timelines.
- Build and maintain strong relationships with portfolio companies through proactive knowledge sharing and engagement.
- Serve as an internal HR advisor to portfolio companies on organization structure design, workforce planning, organization transformation, and talent management initiatives.
- Monitor emerging trends in HR strategy, organization development, and operating models.
- Explore relevant HR technologies and innovations that can enhance HR effectiveness.
- Synthesize research insights into clear, practical recommendations and executive-ready presentations for stakeholders.
- Proven experience in both an HR consulting firm and a corporate HR environment.
- Strong expertise in HR strategy, organization development, organization transformation, workforce planning, and project management.
- Demonstrated strong analytical capability.
- Excellent presentation skills with the ability to effectively manage and influence diverse stakeholders.
- Experience in financial services or FinTech industry is an advantage.
- About Us.
- SCBX is the mothership of the financial technology business group comprising Siam Commercial Bank, SCB 10X Co., Ltd., Card X Co., Ltd., InnovestX Securities Co., Ltd., Purple Ventures Co., Ltd., and other companies. SCBX drives and powers the development and execution of strategic initiatives, with a particular emphasis on financial enterprises and digital technologies. This includes pursuing new business opportunities, M&A, strategic investments, partnerships, and divestitures. It captures some of the biggest growth opportunities with superior returns, by adapting to consumers' changing behaviors and demands in a timely manner. These industries will improve the overall quality of life while serving a greater purpose. The company conducts business with flexibility and prudence in governance and risk management and has the potential to compete equally in global competitions.
Skills:
Social media
Job type:
Full-time
Salary:
āļŋ20,000 - āļŋ25,000, negotiable
- āļāļĢāļ°āļāļģāđāļāļĢāļāļāļēāļĢ āđāļāđāļāļāđāļāļĄāļđāļĨāļāļēāļāļāļĨāļļāđāļĄāļĨāļđāļāļāđāļēāļāļąāđāļāļŦāļĄāļ.
- āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢ Campaign āđāļĨāļ° Promotion āđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāđāļāļāļāļēāļĢāļāļĨāļēāļ.
- āļāļīāļāļāļēāļĄāđāļĨāļ° Update Social Media āđāļĨāļ° Communication Trend āļāļĒāđāļēāļāļŠāļĄāđāļģāđāļŠāļĄāļ.
- āļāļąāļ Event āđāļāļ·āđāļāļŠāļĢāđāļēāļ Awareness āđāļāļāđāļ§āļāđāļāļīāļāđāļāļĢāļāļāļēāļĢāđāļŦāļĄāđ.
- āļ§āļēāļāđāļāļāđāļĨāļ°āļāļģāđāļāļīāļāļāļēāļĢāļāļąāļāļāļīāļāļāļĢāļĢāļĄāļāđāļēāļāļāļēāļĢāļāļĨāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļ§āļļāļāļī āļāļĢāļīāļāļāļēāļāļĢāļĩ / āđāļ āļŠāļēāļāļēāļāļēāļĢāļāļĨāļēāļ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļŠāļąāļāļŦāļēāļĢāļīāļĄāļāļĢāļąāļāļĒāđ āđāļāļĢāļāđāļāļĨāļĩāđāļĒāđāļĄāđāļāđāļāļĒāļāļ§āđāļē 2.80.
- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ 1-3 āļāļĩāļāļķāđāļāđāļ āđāļāļĒāļāđāļēāļāļāļēāļāļāļēāļĢāļāļĨāļēāļāļāļŠāļąāļāļŦāļēāļĢāļīāļĄāļāļĢāļąāļāļĒāđāļĄāļēāđāļāļĒāļāļĢāļ.
- āļāļģāļāļēāļ 6 āļ§āļąāļ āļāļģāļ§āļąāļāđāļŠāļēāļĢāđ āļāļēāļāļīāļāļĒāđ āļŦāļĒāļļāļ 1 āļ§āļąāļ āļ§āļąāļāļāļĢāļĢāļĄāļāļē.
- āļĄāļĩāļĢāļāļĒāļāļāđāļŠāđāļ§āļāļāļąāļ§.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW
- āļāđāļēāļĒāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ
- āļāļĢāļīāļĐāļąāļ āđāļāļŠāļāļĩ āđāļāļŠāđāļŠāļ āļāļāļĢāđāļāļāđāļĢāļāļąāđāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ)
- āļāļēāļāļēāļĢāļāļīāļāļ§āļąāļāļĢ āļāļēāļ§āđāļ§āļāļĢāđ 3 āļāļąāđāļ 10
- āđāļĨāļāļāļĩāđ 1010 āļāļāļāļ§āļīāļ āļēāļ§āļāļĩ - āļĢāļąāļāļŠāļīāļ
- āđāļāļ§āļāļāļāļļāļāļąāļāļĢ āđāļāļāļāļāļļāļāļąāļāļĢ āļāļĢāļļāļāđāļāļāļŊ 10900.
- Any queries relating to the post should also be directed to the same email address or contact (
- Website: www.scasset.com [link removed].
Skills:
Accounting
Job type:
Full-time
Salary:
negotiable
- Inventory Import Movement (MCD).
- Price Variance Analysis & Reconciliation.
- Fuel Price Adjustment Report (Monthly).
- Total Invoice KPI & Standard Unit Price.
- Summary Service Charge & Average Unit Price.
- Operational Problem Solving: āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāļĩāđāđāļāļīāļāļāļķāđāļāđāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļģāļāļēāļ (Operations) āđāļāļ·āđāļāđāļŦāđāļāļļāļĢāļāļīāļāļāļģāđāļāļīāļāđāļāļāļĒāđāļēāļāļāđāļāđāļāļ·āđāļāļ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāļąāļāļāļĩ, āļāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļāļīāļŠāļāļīāļāļŠāđ, āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļāļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĒāđāļēāļāļāđāļāļĒ 3 āļāļĩ āđāļāļŠāļēāļĒāļāļēāļ Accounting Support, AP/AR Officer āļŦāļĢāļ·āļ Admin Operations āđāļāļāļĢāļīāļĐāļąāļ Logistics.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļīāļāļāđāļāļŠāļ·āđāļāļŠāļēāļĢ āđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļĩāđāļāļĩ.
- āļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāđāļāđāļāļĩ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāđāļĢāļāļāļāļāļąāļāļŦāļĢāļ·āļāđāļ§āļĨāļēāļāļĩāđāļāļģāļāļąāļ.
- āļĄāļĩāļāļąāļĻāļāļāļāļīāļāļĩāđāļāļĩāļāđāļāļāļēāļĢāļāļģāļāļēāļ āđāļĨāļ°āļāļĢāđāļāļĄāđāļĢāļĩāļĒāļāļĢāļđāđāļŠāļīāđāļāđāļŦāļĄāđ.
- āļĄāļĩāļāļ§āļēāļĄāļĒāļ·āļāļŦāļĒāļļāđāļāđāļāļāļēāļĢāļāļģāļāļēāļ āđāļĨāļ°āļāļĢāđāļāļĄāļāļĢāļąāļāļāļąāļ§āđāļŦāđāđāļāđāļēāļāļąāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļĩāđāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāđāļāđāđāļŠāļĄāļ.
- āļāļīāļāļāđāļāļŠāļāļāļāļēāļĄ.
- āļŠāļģāļāļąāļāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ.
- āļāļĢāļīāļĐāļąāļ āļŪāļēāļ§āļĩ āļĨāļāļāļīāļŠāļāļīāļāļŠāđ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ.
- āđāļĨāļāļāļĩāđ 989 āļŦāļĄāļđāđāļāļĩāđ 15 āļāļģāļāļĨāļāļēāļāđāļŠāļēāļāļ āļāļģāđāļ āļāļāļēāļāđāļŠāļēāļāļ āļāļąāļāļŦāļ§āļąāļāļŠāļĄāļļāļāļĢāļāļĢāļēāļāļēāļĢ.
Skills:
Finance, Accounting, Docker
Job type:
Full-time
Salary:
negotiable
- āļāļĢāļ§āļāļŠāļāļāļĄāļēāļāļĢāļāļēāļ āļāļģāļāļąāļāļāļđāđāļĨ āđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāđāļēāļ IT Service Management.
- āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāđāļŦāļāļļāļāļēāļĢāļāđāļŠāļģāļāļąāļ (Major Incident) āļāļĢāđāļāļĄāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļāļ·āđāļāđāļāđāđāļāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§.
- āļāļģāļŦāļāđāļēāļāļĩāđāđāļāđāļāļāļđāđāļāļąāļāļāļēāļĢāļāļąāļāļŦāļēāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ (Problem Manager).
- āļāļģāļŦāļāđāļēāļāļĩāđāđāļāđāļāļāļđāđāļāļąāļāļāļēāļĢāļāļđāđāļĨ Service Level Agreement āđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļāļēāļĄāļāđāļĒāļāļēāļĒ.
- āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāđāļēāļ IT Service Management (Incident, Problem, SLA).
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄāļāđāļēāļ āđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāđāļ āļāļĩāļĄāļŠāļāļąāļāļŠāļāļļāļāļāļđāđāđāļāđ, āļāļĩāļĄāļāļąāļāļāļē, āļāļĩāļĄāđāļāļĢāļāļŠāļĢāđāļēāļāļāļ·āđāļāļāļēāļ āđāļāđāļāļāđāļ.
- āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļąāļāļŦāļēāđāļāļīāļāļĨāļķāļ (Root Cause), āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļēāļĢāđāļŦāđāļāļĢāļīāļāļēāļĢ āđāļĨāļ°āđāļŠāļāļāđāļāļ§āļāļēāļāļāļąāļāļāļēāđāļŦāđāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļēāđāļĨāļ°āļāļĨāļļāđāļĄāļāļļāļĢāļāļīāļāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļāļļāļĢāļāļīāļ āļŦāļĢāļ·āļ āļŠāļēāļāļēāļāļ·āđāļ āđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ IT Service Management āļāļĒāđāļēāļāļāđāļāļĒ 5 āļāļĩ.
- āđāļāđāļāļēāļāđāļāļĢāļ·āđāļāļāļĄāļ·āļ ITSM āđāļāđāļ ServiceNow, Jira Service Management, BMC Remedy, FreshService, SolarWinds Service āļŦāļĢāļ·āļāđāļāļĩāļĒāļāđāļāđāļē.
- āđāļāđāļēāđāļāļāļ·āđāļāļāļēāļāļĢāļ°āļāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļļāļĢāļāļīāļ āđāļāđāļ Finance, Accounting, Sales, Logistics.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļ IT Infrastructure (System / Network / VM / Docker / DevOps - āļāļ·āđāļāļāļēāļ).
- āļĄāļĩāļāļąāļāļĐāļ°āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļąāļāļŦāļē Hardware / Software / Network.
- āļĄāļĩāļāļąāļāļĐāļ°āļŠāļ·āđāļāļŠāļēāļĢ āļāļĢāļ°āļŠāļēāļāļāļēāļ āđāļĨāļ°āļāļģāļāļēāļāđāļāđāļāļāļĩāļĄ.
- āļĄāļāļāļ āļēāļāļĢāļ§āļĄāļāļļāļĢāļāļīāļāđāļāđāļāļĩ āļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļāđāļĨāļ°āļāļĢāđāļāļĄāđāļĢāļĩāļĒāļāļĢāļđāđāļŠāļīāđāļāđāļŦāļĄāđ āđ.
- Contact Information:-.
- K. Sawarin.
- Office of Human Capital.
- DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
- MRT QSNCC Station Exit 1.
Job type:
Full-time
Salary:
negotiable
- āļāļāļīāļāļąāļāļīāļāļēāļāļāļĢāļ§āļāļŠāļāļāļāļēāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ āđāļĨāļ°āļŠāļāļąāļāļŠāļāļļāļāđāļŦāđāļāļēāļāļāļĢāļ§āļāļŠāļāļāļŠāļģāđāļĢāđāļāļāļēāļĄāļĢāļ°āļĒāļ°āđāļ§āļĨāļēāļāļĩāđāļāļģāļŦāļāļ
- āļāļāļīāļāļąāļāļīāļāļēāļāđāļāļĒāđāļāđāđāļāļāļāļīāļāđāļĨāļ°āļ§āļīāļāļĩāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄ āđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļēāļĄāđāļāļ§āļāļēāļāļāļēāļĢāļāļĢāļ§āļŠāļāļāļāļĩāđāđāļāđāļĢāļąāļāļāļēāļĢāđāļŦāđāļāļāļāļ āđāļĨāļ°āļāļēāļĄāļĄāļēāļāļĢāļāļēāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļ āļēāļĒāđāļ āđāļāļ·āđāļāđāļŦāđāđāļāđāļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļĢāļĢāļĨāļļāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđ
- āļāļąāļāļāļģāļāļĢāļ°āļāļēāļĐāļāļģāļāļēāļĢ (Working Papers) āđāļāļ·āđāļāļāļąāļāļāļķāļāļāļąāđāļāļāļāļāđāļĨāļ°āļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļ
- āļĢāļ§āļāļĢāļ§āļĄ āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāđāļāļēāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļ āđāļāļ·āđāļāļāļĢāļ°āđāļĄāļīāļāļāļ§āļēāļĄāđāļāļĩāļĒāļāļāļāđāļĨāļ°āļāļ§āļēāļĄāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļāļāļāļēāļĢāļāļ§āļāļāļļāļĄāļĢāļ°āļāļāļāļēāļāļāļĩāđāļāļĢāļ§āļāļŠāļāļ
- āļāļąāļāļāļģāļĢāđāļēāļāļĢāļēāļĒāļāļēāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļŠāļĢāļļāļāļŠāļīāđāļāļāļĩāđāļāļĢāļ§āļāļāļ āļāļĢāđāļāļĄāļāđāļāđāļŠāļāļāđāļāļ°āđāļŠāļāļāļāđāļāļŦāļąāļ§āļŦāļāđāļēāļāļĩāļĄāļāļĢāļ§āļāļŠāļāļāļ āļēāļĒāđāļāļŊ
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļāļāļąāļāļāļĩ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļ āļēāļĒāđāļāļāļĒāđāļēāļāļāđāļāļĒ 0-1 āļāļĩāļāļķāđāļāđāļ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļēāļĢāļāļģāđāļāļīāļāļāļļāļĢāļāļīāļāļāļāļāļāļĢāļīāļĐāļąāļ āđāļāļŠāđāļ§āļāļāļĩāđāļāļģāđāļāđāļāļāđāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļĢāļ§āļāļŠāļāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļ āļēāļĒāđāļ āļāļēāļĢāļāļąāļāļāļĩ āļāļēāļĢāļāļ§āļāļāļļāļĄāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĐāļĩāļāļēāļāļĢ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāđāļĨāļ·āļāļāđāļāđāđāļāļāļāļīāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļ āļēāļĒāđāļ āđāļāļāļāļīāļāļāļēāļĢāļāļģāđāļŠāļāļāđāļĨāļ°āļĄāļĩāļāļēāļĢāļāļąāļāļāļēāļĢāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļāļēāļāļāđāļēāļāļāļąāļāļŦāļ§āļąāļāđāļāđāļāđāļāļĒāļāļĢāļąāđāļ āđāļāļāļ āļēāļāļāļ°āļ§āļąāļāļāļāļ (āđāļāļāļąāļāļĢāļāļāļĢāļīāļĐāļąāļ āļāļĩāļĄ āđāļĨāļ°āļĄāļĩāļŠāļāļąāļāļŠāļāļļāļāļāđāļēāļāļĩāđāļāļąāļ āļāļĢāļāļĩāļāđāļēāļāļāļ·āļ)**.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļ 6 āļ§āļąāļ/āļŠāļąāļāļāļēāļŦāđāđāļāđ**.
- āļāļīāļāļāđāļāļŠāļāļāļāļēāļĄ.
- āļāļļāļāļāļ āļīāļāļāļē [email protected].
- āļŠāļģāļāļąāļāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ.
- āļāļĢāļīāļĐāļąāļ āđāļāļĒāđāļāļāđāļ§āļāđāļĢāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ).
Skills:
Bahasa Indonesia, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
Experience:
1 year required
Skills:
Data Analysis, Japanese, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma in any discipline.
- Candidate must be able to work on rotational shift (3 shift / 5 working days).
- Minimum 1 years experienceas QA in call center.
- Must be proficiency in English & Japanese in terms of written, reading and speaking.
- Able to start work immediately is preferred.
- Language Requirements:English.
- Japanese.
- Key Responsibilities: Conduct root cause and other data analysis.
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
- Act as escalation point of contact for process questions, issues and resolution.
- Act as Subject Matter Expert (SME) for QA evaluations.
- Participate as project team member in problem prevention and continuous improvement projects.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
Experience:
2 years required
Skills:
Problem Solving, Quantitative Analysis, Research
Job type:
Full-time
Salary:
negotiable
- Bachelor Degree preferred.
- Significant experience in a complex fast paced environment.
- Minimum 2 years of prior relevant people management experience.
- Strategic thinker with strong analytical and creative problem-solving skills.
- Excellent written and verbal communication skills.
- Passion for ensuring an excellent user experience.
- Responsibilities: Provide mentorship, guidance and career development to members of your team.
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
- Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
Job type:
Full-time
Salary:
negotiable
- Proficiency in Thai language (spoken and written).
- Strong communication and problem-solving skills.
- Ability to work onsite in TP Bangkok.
- Willingness to work on rotational shifts, including weekends and public holidays.
- Customer service experience is a plus, but not mandatory - fresh graduates are encouraged to apply.
- Responsibilities:Handle incoming calls, emails, and chat from customers in Thai.
- Provide accurate information, resolve issues, and ensure customer satisfaction.
- Escalate complex issues to relevant teams when necessary.
- Maintain a professional and empathetic approach in every interaction.
- Achieve individual and team performance targets.
- Follow company policies, procedures, and quality standards.
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Experience:
1 year required
Skills:
Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma in any discipline.
- Candidate must be able to work on rotational shift (3 shift / 5 working days).
- Minimum 1 years experienceas QA in call center.
- Must be proficiency in English & Indonesian in terms of written, reading and speaking.
- Able to start work immediately is preferred.
- Language Requirements:English.
- Indonesian.
- Key Responsibilities: Conduct root cause and other data analysis.
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
- Act as escalation point of contact for process questions, issues and resolution.
- Act as Subject Matter Expert (SME) for QA evaluations.
- Participate as project team member in problem prevention and continuous improvement projects.
Experience:
2 years required
Skills:
Problem Solving, Quantitative Analysis, Research
Job type:
Full-time
Salary:
negotiable
- Bachelor Degree preferred.
- Significant experience in a complex fast paced environment.
- Minimum 2 years of prior relevant people management experience.
- Strategic thinker with strong analytical and creative problem-solving skills.
- Excellent written and verbal communication skills.
- Passion for ensuring an excellent user experience.
- Responsibilities: Provide mentorship, guidance and career development to members of your team.
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
- Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
Skills:
Social media, Microsoft Office, Compliance, Vietnamese, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree in any field.
- Fresh graduates are welcome to apply.
- Excellent attention to detail and ability to maintain focus during repetitive tasks.
- Strong understanding of social media platforms and various content types.
- Ability to stay current with evolving content policies and guidelines.
- Analytical and critical thinking skills.
- Ability to work in different shifts rotation (24/7 shifts).
- Ability to work on site for 100%.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Fluent in Vietnamese language and B2 level in English.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Which of the following statements best describes your right to work in Thailand?.
- What's your expected monthly basic salary?.
- How much notice are you required to give your current employer?.
- Which of the following languages are you fluent in?.
- Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays).
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
- Generate data sets for production and machine learning purposes.
- Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
- Review and classify emotions, gestures, and other relevant elements in content.
- Annotate images in heat graphs or spectrograms to determine sleeping or active states.
- Understand and stay up-to-date with content policies and guidelines.
- Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
- Identify content that does not comply with requirements and flag it for action.
- Use basic judgment to perform required tasks effectively and accurately.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Work in a 24/7 shift rotation.
Skills:
Microsoft Office, Social media, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
Skills:
Microsoft Office, Social media, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
Experience:
2 years required
Skills:
Business Development, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- 2-3 years of experience in field sales, business development, or merchant acquisition, preferable in e-commerce or retail.
- Proficient in both Thai and English (B2).
- Strong communication, negotiation, and persuasion skills.
- Ability to work in a target driven environment and build strong in-person relationships.
- Familiarity with the automotive sector is a plus but not mandatory.
- Local market knowledge in Thailand is an advantage.
- Responsibilities:Manages the full sales cycle, engaging directly with sellers to onboard them onto the platform.
- Responsible for pitching, closing and driving adoption through in-person interactions.
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