Filter Jobs

Skills:

SQL, Energetic, Excel, English

Job type:

Full-time

• Own LazMall Brand Campaigns performance analysis, including creating frameworks, templates and necessary dashboards required to deliver insights for business decisions.
• Partner with Platform Campaigns, Commercial & Category teams to enrich data reporting through understanding of Platform, Category landscape performance and applying insights as required to LazMall Brand Campaigns analysis.
• Execute campaign operations of Regional LazMall Brand Campaigns to ensure on-time and high-quality delivery & metric achievement.
• Quickly & accurately gather internal data to translate into insights & recommendations for improvement to deliver campaign metrics.
• Manage internal and external stakeholders comprising commercial, product, marketing and brand personnel.
• Understand the end-to-end shopping journey and recommend action plans at each touchpoint to elevate the customer s experience.
• Support on Brand Campaigns team s post-campaign reporting to guide brand partners for future business optimization on Lazada.
• At least 3 years of working experience in e-Commerce or consulting industry. Regional experience is a plus.
• Experience in campaign management or Strategy & Planning environment.
• Demonstrated analytical capability. Experience with SQL will be considered.
• Aptitude to translate numbers/data into actionable insights for business use.
• Strong communication and stakeholder management skills (comprising both internal cross functional teams and external partners).
• Highly energetic, proactive & independent- with demonstrated ability to manage multiple projects & execute with timeliness in a fast-paced environment.
• Proficient in Microsoft Excel & PowerPoint.
• Exceptional English written and verbal communication skills.

Skills:

Procurement, Payroll, Compliance

Job type:

Full-time

• Manage brand outlet/s and their operations according to SOP and QSC.
• Forecast sales and cascade targets.
• Oversee supplies ordering and procurement processes and transactions.
• Ensure superb guest experience via relentless and continuous improvements using feedback, training, and a support system.
• Exemplify ownership in all aspects of work.
• Establish brand goals, roadmap, feasibility studies, operational timelines, with ongoing evaluation.
• Apply OKRs effectively for self and team according to goals.
• Prepare and track reports on sales, growth, budgets, payroll, and overall financial progress.
• Identify opportunities for expansion by doing ie. location analysis and market study.
• Ensure clear and competitive market positioning from concept to execution.
• Build a positive and driven workforce by setting example and being a role model.
• Ensure trust, cooperation, consistency, and integrity.
• Celebrate successes and learn from failures via constructive criticism.
• Show ability to recognize, develop, and empower team / individuals.
• Deliver a positive customer experience through a positive service minded work culture.
• Embed the practice of improving profitability, controlling expenses, and seeking business opportunities for team.
• Ensure compliance of company policy and standard.
• Always self-improve and a great problem solver.
• Successful opening of at least 3 F&B outlets / brands.
• Experience in management of 20+ team members.
• 3 years + experience in Food & Beverage, Culinary, or related hospitality fields.
• Degree in service management, hotel management, BA, or related hospitality degree.
• Proficiency in work apps such as Google Suite, Slack, Airtable.
• Working Style: Fast-pace, timely, organized, goal-oriented.
• Work Days: 6 Days/Weekly (Occasional weekend work may be required for event coverage).

Job type:

Full-time

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.
• Preferred skills.
• Strategy & operations.
• Minimum years experience required.
• Min 5 years.
• Additional application instructions.
• N/A.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.
• December 31, 2024

Skills:

Product Owner, Problem Solving, SQL, English

Job type:

Full-time

• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Responsible areas forOrdering and Supply Chain systems.
• Warehouse Management systems.
• Transport Management systems..
• Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
• At least 3 years experience in IT Retail or IT services as the manager or management roles.
• Good communication, problem solving and cross cross-group collaboration skills.
• Good command of written and spoken English.
• Ability to prioritize, track and manage a large number of divergent tasks and action items.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strong presentation and interpersonal skills.
• Ability to prioritize and execute in high-pressured environment.
• Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
• Programming languages and logics, especially on SQL programming.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Research, Automation

Job type:

Full-time

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

Job type:

Full-time

• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน.
• งานผู้ช่วย.
• การจัดการ.
• ประเภทงาน.
• งานประจำ.
• เงินเดือน.
• สามารถต่อรองได้.
• ประสบการณ์ที่จำเป็น.
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• เงินเดือน.
• สามารถต่อรองได้.
• สายงาน.
• งานผู้ช่วย.
• การจัดการ.
• ประเภทงาน.
• งานประจำ.
• เกี่ยวกับบริษัทจำนวนพนักงาน:500-1000 คน.
• ประเภทบริษัท:การค้าปลีก.
• ที่ตั้งบริษัท:กรุงเทพ.
• เว็บไซต์:www.lazada.co.th.
• ก่อตั้งเมื่อปี:2012.
• คะแนน:4/5.
• ลาซาด้ามุ่งมั่นที่จะมอบวิธีการที่ดีกว่าและแตกต่างจากผู้ให้บริการอื่นๆ เพื่อให้แน่ใจว่าการทำทุกธุรกรรมบนแพลตฟอร์มของลาซาด้านั้นเป็นไปด้วยความง่ายอย่างแท้จริง มากกว่าไปกว่านั้น สโลแกนใหม่ มีทุกสิ่งที่ใจค้นหา แสดงถึงวิสัยทัศน์ของบริษัทที่มุ่งมั่นที่จะพัฒนาประสบการณ์ของผู้ซื้อและผู้ขายออนไลน์ผ่านการค้าและเทคโนโลยีที่ล้ำสมัย โลโก้ของหัวใจที่มีสีสันแสดงให้เห็นถึงความอ่อนเยาว์และมีพลัง ซึ่งเป็นสัญลักษณ์ของความมีชีวิตชีวาของการช้อปปิ้งและยุคดิจิตอลในปัจจุบัน.
• ร่วมงานกับเรา: At Lazada, we re setting new standards for eCommerce, and we re doing this by bringing out the best in our people. We value curiosity and passion in creating the right environment using technology and tools that allow the best ideas to surface from our people. We experiment, we learn, and we do better every day. Whether we re running campaigns or testing an idea, we have fun. We are as diverse as the region we connect, because we value the power of difference. Ultimately, we are united in our mission to change the face of retail - together.
• สำนักงานใหญ่: 29th floor, Bhiraj Tower, Emquartier.

Skills:

Problem Solving, Research, Data Analysis

Job type:

Full-time

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
• Enough about us, let's talk about youIf you are someone with:Tertiary qualification in a chemicals or petroleum engineering disciple with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 10 years of working experience with a leading consulting firm focusing in the Energy industry.
• Experience in leading strategy and operational transformation with these topics:Growth and Value Creation Strategies.
• Enterprise Performance Improvement.
• Digital Operations Transformation.
• Asset Management Excellence.
• Established business development track record in Southeast Asia.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.
• Next Steps So what are you waiting for? Join the winning team now.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. #LI-CW Requisition ID: 105273In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Big Data, Project Management, Teamwork

Job type:

Full-time

• Collaborating with internal SC Operation Support and New Stores team to ensure the availability of stores stocks and also quality of stocks at stock achieve the targets.
• Work with whole Supply Chain team by monitoring the RR performance, proper DC DOH for Top Focus / Non top Focus items to maintain the availability and Stock quality of DC related.
• Develop the necessary reports, tools from Big data to support SC Operation Support, ...
• Collaborating, defining, prioritizing with Stores Regional Director / Area Manager / SFC / Store Manager and other department to develop the stores improvement project related to Supply Chain tasks and monitoring & evaluating the project result as time agreed.
• Support setting up, Managing, prioritizing, developing other project plans related to SC, and monitoring performance and evaluating to ensure timely completion as business required.
• Analyze the root cause of Out & Over Stock issues in both DC & Stores according to ad-hoc incident time to time and coordinate with SC Setting, SC Promotion for ordering parameter review.
• Master or Bachelor degree in Project Management, Business, Supply Chain, Logistics, Engineering or equivalent.
• At least 5 years in Project Management/End to End Supply Chain.
• Experience in Retail is a plus.
• Leadership and management skills.
• Fair Analytical and conceptual thinking skills.
• Presentation and communication skills.
• Stakeholder management.
• Planning, organizational, and time management skills.
• Can do attitude and teamwork.
• Computer literacy especially for Microsoft word, Excel (intermediate up), Powerpoint, MS Access.
• PowerBI, SQL (is a plus).
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

SQL, Energetic, Excel, English

Job type:

Full-time

• Own LazMall Brand Campaigns performance analysis, including creating frameworks, templates and necessary dashboards required to deliver insights for business decisions.
• Partner with Platform Campaigns, Commercial & Category teams to enrich data reporting through understanding of Platform, Category landscape performance and applying insights as required to LazMall Brand Campaigns analysis.
• Execute campaign operations of Regional LazMall Brand Campaigns to ensure on-time and high-quality delivery & metric achievement.
• Quickly & accurately gather internal data to translate into insights & recommendations for improvement to deliver campaign metrics.
• Manage internal and external stakeholders comprising commercial, product, marketing and brand personnel.
• Understand the end-to-end shopping journey and recommend action plans at each touchpoint to elevate the customer s experience.
• Support on Brand Campaigns team s post-campaign reporting to guide brand partners for future business optimization on Lazada.
• At least 3 years of working experience in e-Commerce or consulting industry. Regional experience is a plus.
• Experience in campaign management or Strategy & Planning environment.
• Demonstrated analytical capability. Experience with SQL will be considered.
• Aptitude to translate numbers/data into actionable insights for business use.
• Strong communication and stakeholder management skills (comprising both internal cross functional teams and external partners).
• Highly energetic, proactive & independent- with demonstrated ability to manage multiple projects & execute with timeliness in a fast-paced environment.
• Proficient in Microsoft Excel & PowerPoint.
• Exceptional English written and verbal communication skills.

Job type:

Full-time

• Become an in-depth expert on Lazada's proprietary buyer chatbot and help center products, ensuring a comprehensive understanding of their functionalities and impact.
• Utilize data analysis techniques to examine logs and user feedback, aiming to enhance resolution rates and boost customer satisfaction with AI products.
• Develop and maintain operational processes for help center requirements and enhancements. Create, update, and organize content to ensure it remains accurate, relevant, and user-friendly.
• Apply project management methodologies to oversee the product development lifecycle, including planning, execution, monitoring, and control.
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
• Connect technology, product, operations, and other teams to drive business change and foster cohesive improvements across departments.
• A well-rounded professional with 3+ years of working experience relating to product management, product operations or eCommerce operations.
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus.
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
• Familiar with agile methodologies.
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
• Strong interest and belief in AI technology.

Job type:

Full-time

• Develop and implement supply chain business processes in the area of supply chain planning (demand, supply, and replenishment), Sales & Distribution, logistics & warehouse operations, including role & responsibility and performance metrics/ key performance indicators (KPIs), to meet business objectives and requirements.
• Work closely with the Application/ Functional Architect to create the process blueprint and establish business process requirements to drive out application functional requirements.
• Construct value case to identify both quantitative and qualitative benefits including value realization tracking mechanism.
• Construct business cases to justify the Return on Investment (ROI), NPV, IRR, and Payback period.
• Collaborate with both client (Business Unit, Digital Team, TMO) and Accenture team to engage and deliver the overall program successfully, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs.
• Work with change management team to develop change impact assessment, change strategy, change communication to implement change management activities for adoption of the new operating model.
• Collaborate with program stakeholders to review and sign off deliverables.
• Experienced in supply chain planning tool or supply chain analytics.
• Experienced at sprint planning, leading sprint activities and reporting on progress.
• Bachelor s or master s degree with a minimum of 5 - 7 years of related experience.
• Ideally come from a business/management consulting background focused on supply chain, business process improvement, however we will consider strong candidates from industry that have performed an internal consulting role with demonstrable track record of adopting either Design Thinking, SAFe or other recognized methodologies.
• Demonstrate strong interpersonal, organizational, presentation, analytics and report writing skills.

Experience:

No experience required

Skills:

Mechanical Engineering, Electrical Engineering, English

Job type:

Full-time

• Provide day to day installation, maintenance, and repair of all facilities in the data center.
• 24x7 shift work responsibility when qualified and designated.
• Provide requested reporting and documentation.
• Support of facility, development, and construction teams.
• Perform tasks as assigned by DC operation manager.
• Respond to customer requests, power, cooling, and facility audits.
• First tier investigate any power, communication, or cooling anomalies.
• Attend assigned meetings and training.
• Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
• Provide technical escort when needed.
• Job Qualifications.
• Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
• Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
• Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
• Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to analyze and make suggestions for problem resolution.
• Solve problems with good initiative and sound judgment.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

No experience required

Skills:

Linux, CompTIA Security+, Network Administration, English

Job type:

Full-time

• Oversee power, cooling, and cabling; install, configure, and maintain servers, storage, and network hardware.
• Ensure 24/7 system availability through proactive monitoring, performing routine health checks on servers, storage systems, and networks.
• Diagnose and resolve server, network, and application performance issues; escalate critical incidents and ensure swift resolution.
• Implement security protocols (firewalls, access controls) and ensure compliance with industry standards and internal policies.
• Manage data backup processes and conduct disaster recovery tests to ensure business continuity.
• Execute hardware and software upgrades for servers, networks, and storage systems, and maintain thorough documentation of configurations and processes.
• Bachelor s degree in IT, Computer Science, or related field.
• Experience in data center operations, Linux, and Microsoft system administration.
• Familiarity with ServiceNow and network administration.
• Certifications like CCNA, CompTIA Network+, or relevant Microsoft certifications (e.g., MCSA) are preferred.
• Flexible to relocation.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

No experience required

Skills:

Google Cloud Platform, Amazon AWS, Microsoft Azure, English

Job type:

Full-time

• Manage, monitor, and maintain critical infrastructure components such as servers, storage systems, and networks.
• Use infrastructure monitoring tools to proactively detect issues and ensure continuous service availability.
• Respond to and resolve infrastructure-related incidents in a timely manner, minimizing downtime.
• Conduct root cause analysis of recurring issues and implement solutions to prevent future incidents.
• Participate in on-call rotations and work flexible hours to ensure 24/7 support.
• Perform capacity planning to ensure infrastructure scalability and support business growth.
• Optimize system and network performance by identifying potential bottlenecks and making necessary adjustments.
• Implement and manage regular backups of key systems and data.
• Support disaster recovery processes and ensure infrastructure resilience to maintain business continuity.
• Apply security best practices to protect infrastructure from internal and external threats.
• Ensure compliance with internal policies, industry standards, and regulatory requirements.
• Develop automation tools to streamline operational processes, improve efficiency, and reduce manual effort.
• Continuously seek opportunities to enhance and optimize infrastructure operations through automation.
• Maintain accurate documentation of infrastructure configurations, procedures, and incident resolutions.
• Provide regular performance and incident reports to management and relevant stakeholders.
• Collaborate with cross-functional teams on infrastructure-related projects and new initiatives.
• Bachelor s degree in information technology, Computer Science, or related field. Fresh graduates are encouraged to apply.
• Prior internship or project experience in IT infrastructure management is a plus.
• GCP Professional level certification, AWS Certified Solutions Architect, or Azure Administrator certification is preferred, or proven experience with the ability to obtain certification later.
• Strong learning ability and willingness to take the exams post-hiring are welcome.
• Knowledge of networking, server administration, and cloud platforms (Google Cloud, AWS, Azure).
• Familiarity with virtualization tools (e.g., VMware, Hyper-V) and automation tools (e.g., Ansible, Terraform).
• Understanding of monitoring and logging systems (e.g., Nagios, Zabbix).
• Strong problem-solving skills with the ability to work under pressure.
• Team player with excellent communication skills.
• Flexibility in working shifts, on-call, and remote office locations (Operation Center or Data Center sites).
• Training and development opportunities will be provided, including support for certification exams.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

Contracts, Internal Audit, Sales, English

Job type:

Full-time

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

Experience:

2 years required

Skills:

Quality Assurance, Product Development, GMP, HACCP, English

Job type:

Full-time

• Work closely with manufacturers and operations managers to achieve organic products' desired quality and consistency.
• Manage and plan Jasberry product production to deliver to the overseas customer on time.
• Analyze and summarize all production steps to improve the operational process.
• Effectively calculate production costs.
• Responsible for the quality assurance and quality control of Jasberry's healthy and delicious organic products from organic rice to other value-added products! Ensure that all processes are of the highest standard conforming to international certifications such as HACCP, GMP, IFS, EU & USDA organic standards, Gluten-free, Non-GMO, Fair-trade, etc.
• Support customers in technical terms of standards, regulations, product specifications, and quality control.
• Excellent planning, critical thinking, analytical skills, learning, and positive attitude.
• Comfortable with numbers and calculations.
• Excellent listener and observant with a willingness to learn from others.
• Comfortable with detailed work and preparing documents both in Thai and English.
• Good interpersonal skills, humble, responsible, and accountable.
• Can use MS Word, Excel, and PowerPoint.
• Can read, write, and communicate in English.

Job type:

Full-time

• Department: General Operations - Affiliates Reports to: Head of Affiliate MarketingJob Overview: We are seeking an experienced Affiliate Acquisition Lead to oversee the Acquisition and Incubation team. This role is pivotal in driving Lazada s growth and user acquisition strategy by recruiting and nurturing influencers for the Affiliate Program. The ideal candidate will develop strategies to onboard and optimize mass influencers, transforming them into key promoters for Lazada. Additionally, this role will build operational frameworks and communication processes to streamline and su ...
• Responsibilities:-Develop and execute influencer marketing strategies to expand the influencer network in Thailand by discovering and onboarding Nano to Macro KOLs to the Lazada Affiliate Program.
• Design and implement ongoing programs to nurture influencers, including video content, webinars, and offline/online events.
• Grow and enhance the Acquisition/Incubation team by streamlining operations, improving SOPs, and increasing efficiency.
• Establish key performance indicators (KPIs), track, measure, and analyze campaign and content performance to optimize strategy.
• Collaborate with teams to leverage cross-functional opportunities and drive company-wide goals.
• Work closely with the regional product team to improve the affiliate platform, ensuring smooth processes from sign-up to influencer activation.
• Stay updated on industry trends, influencer channels, and best practices to develop new onboarding and incubation programs.
• Requirements/Qualifications(must have):-Bachelor s degree in Business, Marketing, Economics, or a related field with a minimum of 4-5 years of experience.
• Strong background in influencer marketing or growth marketing, with established relationships with influencers or content creators being a plus.
• Deep understanding of social media platforms and passion for digital content and trends.
• Leadership experience with the ability to manage and develop individual contributors, offering guidance and motivation.
• Excellent critical thinking, problem-solving, and communication skills with the ability to push boundaries and execute tasks thoroughly.
• Highly data-oriented, maintaining the highest standards for marketing and communication materials.
• Fluency in both written and spoken Thai and English is essential.

Skills:

Good Communication Skills

Job type:

Full-time

• Developing Long-term strategies to support growth and revenue, identifying weaknesses or opportunities in ongoing strategies.
• Continuously initiate, develop, and implement network strategy which including Production until Last mile delivery.
• Drive, manage, and facilitate the strategic and complex business challenges for Supply/Production. Then structurally follow up on execution of initiatives.
• Manage projects and key stakeholders as well as facilitate meetings and discussions to make sure the project progress as plan to achieve outcome. Be able to identify concern, risks and issues to formulate mitigation action and solution.
• Support Management decision making process by gathering and analyzing the information then formulating solutions, proposing recommendations to management and communicate the direction to stakeholders.
• Identify new technologies and associated processes to drive efficiency, productivity, and optimal network design. This should include interfacing with Manufacturing, Planning, Transportation to ensure optimal end-to-end supply chain solution.
• Support E2E feasibility and identify pros/cons for all investment projects.
• Managing ad-hoc projects or special assignments as needed.
• Bachelor's degree in qualifications in Engineering, Logistics, Supply Chain or related areas.
• At least 10 years of experience with relevant industries; Transport, Supply Chain, Warehouse with solution design or improvement background.
• 5+ years of professional work experience in E2E supply chain development or strategy.
• Process-oriented with excellent project management skills and proven capabilities in influencing, negotiating, planning and coordinating.
• Knowledge of Production, Supply Chain Management, warehousing and transportation designing is an advantage.
• Strong analytical and numerical skill is mandatory.
• Have able to work under pressure and motivated.
• Good communication skills (inform/ clarify/ explain).
• Excellent in communication, negotiating, problem-solving and co-ordination with other teams.
• Have problem-solving skill and be responsible.

Experience:

7 years required

Skills:

Business Development, Product Design, eCommerce, English

Job type:

Full-time

• Lead the strategy and operations function of one of Klook s multi-million USD transportation businesses globally and grow it into world leader.
• Drive commercial success and user experience improvements for the category.
• Design and grow a marketplace where merchants compete on price and service quality.
• Collaborate with regional business development teams to acquire valuable service providers.
• Lead initiatives and work with regional & cross departmental teams to elevate product performance such as product design, inventory availability & costs, content, cancellation privilege, instant confirmation etc.
• Develop metrics to track service levels as well as standard operating procedures to improve quality of a large & long-tail service providers.
• Work with our tech product management team to improve usability of booking processes on Klook s mobile app, website, and other distribution channels.
• What you ll need?.
• 7 years in the travel, mobility, ecommerce, or tech startup operations.
• Track records of growing a multi-million USD business portfolio and successfully driving cross departmental projects are preferred.
• At least 3 years of team management experience.
• Fluent spoken and written English. Fluent Chinese is a plus.
• Bachelor's degree or above.
• Eager to work in small team and fast-paced environment.
• A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that s not afraid to work independently when required.
• Globally-minded and comfortable working with people from different cultural background and in different time zones.
• What you ll get?.
• The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.
• An environment that values honesty, transparency and respect with awesome co-workers globally.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.

Skills:

Project Management, Business Development, Negotiation, English

Job type:

Full-time

• Responsible for supporting store operation routine, new project and initiative launched in Go Fresh.
• Key leading to support Operation leader team to implement projects and/or handle operation issue to ease store operation in elevate store routine, service level and deliver sales & profit.
• Strategic thinking on operation strategies to implement initiative, operation standard.
• Regularly monitor store operation performance.
• Coordinate with related party to work on potential projects and define project scope, goals, and deliverables in scope of Go Fresh to support sale performance and streamline operation process.
• Extensive experience in Retail Business.
• Negotiating and influencing skill.
• Analytical, decision making and problem solving.
• Fresh Food.
• Retail Operations.
• Supply Chain.
• Developing a business plan.
• Project Management.
• Availability.
• Crisis Management.