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Skills:
Assembly, Compliance, GMP
Job type:
Full-time
Salary:
negotiable
- Manage all activities related to end to end production (Mixing, Filling & Assembly).
- Responsible and accountable for related KPI s (e.g.: Safety, Quality, Productivity, Material-loss, OEE in production processes, Conversion-cost, etc.).
- Responsible and accountable for all related cost-centers.
- Drives and implements continuous improvement and cost-saving activities.
- Constantly improves working environment (ergonomics, hygiene, quality, safety).
- Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures.
- Delegate tasks and accountabilities, establish work schedules, supervise staff, Monitor and evaluate performance.
- Liaison with plant manager. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
- Forecast requirements, prepare investment plan, prepare an annual budget, schedule expenditures, analyze variances, initiating corrective actions which related to production activities.
- Perform other duties as assigned by superior.
- Compliance the regulations and standard of the company (e.g., GMP, ISO 50001, ISO45001, ISO22716, etc.).
- Manage all activities related to end to end production, responsible and accountable for related KPI s 60.
- Preparation and management of investment plan, budget plan, schedule expenditures 15.
- Develop strategic plan, implement, and manage operational plans 15.
- Perform other duties as assigned by superior.
- YOUR SKILLS.
- Master s degree of Engineering or Industrial.
- Min. 10 years experience in manufacturing-related environment, ideally in FMCG-industry.
- Good knowledge on continuous improvement tools (KAIZEN, Lean, TPM, etc.).
- Good understanding of manufacturing-related requirements in terms of safety, hygiene, and quality financial understanding (SOI, profitability-analysis, etc.).
- Excellent organizational and leaderships skills.
- Critical thinking and problem-solving skills.
- Strong decision-making skills and a results-driven approach.
- Project management and deep knowledge of production management.
- Understanding of quality standards, safety health regulations.
- At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
- JOB ID: 24073057 Contract & Job type: Regular - Full Time Contact information for application-related questions: [email protected] Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Skills:
Research, Automation
Job type:
Full-time
Salary:
negotiable
- Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
- Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
- Detect and independently respond to security incidents across the organization.
- Assume the role of an Incident Manager during major security events.
- Collaborate with management to execute and iterate on the incident response process.
- Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
- Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
- Identify and mitigate complex security threats before exploitation.
- Implement and monitor security measures for infrastructure protection.
- Utilize log analysis platforms for security analytics and threat detection.
- Perform root cause analysis (RCA) and incident reviews.
- Mentor other members of the Security Incident Response Team.
- Help the team grow their skills and experience.
- Provide security recommendations to security architecture, issues, and features.
- Create a supportive environment for team members.
- Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
- Train team members to prioritize efforts and ensure alignment with company direction.
- Be a role model for positive thinking, and conflict resolution.
- Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
- Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
- A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
- Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
- Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
- Profound knowledge of attacks, mitigation methods, and threat modeling.
- Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
- Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
- Substantial engineering mindset.
- Capability to build working relationships with key stakeholders.
- Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
- Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.
Skills:
Contracts, Project Management, Social media, English
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
- We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
- Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
- Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
- Assist in pitching products/solutions to clients and engage in client discussions.
- Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
- Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
- Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
- Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
- Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
- Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
- Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
- Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
- 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
- Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
- Analytical, data sensitive & goal-driven.
- Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Great communicator & team-worker.
- Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Fluency in English and Thai is required.
- Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
- Experience presenting to internal and external audiences at all levels of seniority.
- Preferred Qualification.
- Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
8 years required
Skills:
Research, Data Analysis, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Front office / sales and service transformation.
- Omni-channel customer journey and experience design.
- Operating model transformation.
- Digital enablement and platform implementation.
- You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
- Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
- Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
- Using tech, human-centered design thinking and innovative approaches to solve business needs.
- Participating in team problem solving efforts and offer ideas to solve client issues.
- Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
- Conducting relevant research, data analysis, and create reports.
- Maintaining responsibility for quality, completion, and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
- Assisting in proposal development, as requested.
- Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
- Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
- Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
- Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
- Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
- Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
- Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
- Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
- RequirementsTertiary qualification in a business, actuarial, finance or technology discipline.
- Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
- Minimum 6-8 years of working experience in the Consulting Industry and/or Financial Services Industry - Banking Institutions.
- Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
- Types of role led:Digital transformation of within a bank.
- Transformation in company or bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign.
- Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability).
- Actuarial, risk, technology, digital, human capital related projects.
- Banking Cost Reduction, Efficiency, Automation, including Robotic Process Automation.
- Experience with Agile/Scrum methodologies, or Professional Scrum Master / Product Owner certifications will be well regarded.
- Human-centered design thinking, logical structuring, and analytical problem-solving skills.
- Tech fluency and knowledge to provide advice to business, experience and understanding of Cloud solutions and platform implementation.
- Proficient in Excel and PowerPoint usage to present recommendations to client.
- Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
- Ability to build consensus and foster change in ambiguous settings.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 107088In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
- As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
- Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Job Responsibilities.
- Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
- Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
- Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
- Minimum Qualification.
- Bachelor's degree holder.
- Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
- Preferred Qualification.
- Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
- Exposure in Tech & Media industry is advantageous.
- Good understanding of trending topics & social content products.
- Experience in data analysis work is advantageous.
- Strong business acumen in emerging industries.
- Hunger for ideas, can-do attitude.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
Compliance, Quality Assurance, Assurance, English
Job type:
Full-time
Salary:
negotiable
- Manage thread operations team, select, recruit and retain newcomers, develop induction and training plans with support from HR.
- Manage customers thread production orders, requests and possible complaints in agreement with your hierarchy.
- Review and consolidate monthly production forecast by coordinating with each customer and site teams.
- Review and approve monthly expenses and ensure adequation with budgeted resources & customer planning.
- Participate to site/projects meetings as and when necessary and required by the customer. Share MoM with your management.
- Organize internal thread operation meetings when required to ensure teams alignment on objectives and proper coordination with concerned operations team members, get feedback from site activities, suggest continuous improvement and corrective actions as needed.
- Provide regular feedback to team members (top/bottom) to promote a culture of transparency and continuous improvement.
- Manage and control eventual Overtime (O/Ts) and additional shifts with approval from your management.
- Reporting and data analysis Understand and analyze the P&L of each site operations.
- Monitor site expenses weekly, compare with standard budgeted costs, analyze variances, and take prompt corrective actions when necessary.
- Provide a monthly written report on threading operations within m+8 days, for the previous month.
- Quality & Safety Maintain strict compliance with threads quality requirements as specified in the Bar-end Quality Manual (BEPQM).
- Ensure that quantity of threads manufactured at site does not exceed the quantity stated in work orders as well as two times the quantity of couplers supplied, in coordination with Sales Operation Department.
- Ensure strict adherence to customer s safety rules and corporate safety policy.
- Continuously and strictly promote safety awareness across at all sites.
- Production Supervise the coordination of threading activities nationwide and ensure optimum production and utilization/allocation of manpower and equipment.
- Control overall tools and consumables consumption in line with standard budgeted tool life.
- Ensure that production and quality control standards as well as delivery commitment dates are respected whilst remaining within standard production costs.
- Analyze variances between actual and standard costs, highlight major variances and suggest corrective actions for approval.
- Review and analyze operations related reports and interact with concerned departments such as Sales Operation, maintenance (After Sales Services) and Quality Assurance to ensure timely resolution of production and QC problems as well as maintenance problems.
- Inventories Monitor inventories of tools and consumables at all stores and project sites in line with defined min/max stock levels. Based on actual inventories and short-term demand at each partner sites and project sites, review and approve stock transfer requests received from each site, communicate to planning and ensure timely dispatch of required tools from central store to partner sites and project sites.
- Follow up tools consumption report to ensure best usage of tools and propose improvement plan.
- Participate in monthly stock taking process following accounting department procedure.
- Maintenance Ensure strict application of the preventive maintenance program for all site equipment.
- Support close coordination between operations and maintenance teams (AFS) for the planning of equipment servicing as well as major preventive maintenance actions.
- Propose equipment and tools improvements.
- Coordination with other departments Keep regular and friendly communication as well as sharing of information with other departments of the company and ensure such principle is supported across the team.
- Approve reconcilement of invoices monthly considering actual quantity of threads manufactured and deductions towards outside threading and customer storage usage.
- Propose and coordinate with After Sales Service team the machine relocation and machine set up at the new sites.
- Ensure at all times that each set of equipment is producing enough threads to cover at least its depreciation cost. Initiate machine relocation and/or labor relocation if the targets are not met.
- Initiate and foster a spirit of cooperation within and between departments.
- Qualifications Requirement: Bachelors degree in Civil Engineering.
- At least 10 years of experience in the construction industry with 5 years working at a managerial/supervision level. Good knowledge of project planning and/or project management, quality assurance systems and maintenance are required.
- Team player with excellent interpersonal and communication skills.
- Ability to be effective both strategically and at a hands-on, operational level.
- Able to travel in Thailand when required.
- Written and verbal proficiency in English a must.
- Computer literate.
- Good command of English communication.
- Experience in Microsoft Office, Microsoft Project, and ERP.
- Ability to understand technical drawings.
- Understanding of common manufacturing techniques.
Job type:
Full-time
Salary:
negotiable
- About UsTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every chal ...
- Minimum Qualification1. Bachelor degree or above, more than 2 years of operation related work experience.2. Good communication and coordination skills, strong empathy, master the operation methodology of creators and KOL.3. Excellent negotiation skills and cross-functional collaboration and integration capabilities, and have the ability to create and package influential events.4. Clear logic, strong execution ability, data analysis ability, strong self-drive, and certain ability to resist pressure.5. Fluent English and Thai would be required to work with external stakeholders.Preferred Qualification1. Experience in e-commerce or lifestyle business is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Quality Assurance, Assurance, Project Management
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
- Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
- Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
- Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
- Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
- Manage the BPO team to ensure high performance.
- Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
- meeting the Partners' expectations.
- Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
- Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
- Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
- Work with escalation from selling partners or Account Managers.
- Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
- Bachelor's degree or equivalent practical experience required.
- 3+ years experience in a Sales, Account Management, or Customer Success role.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Project management experience.
- Experience with E-commerce, marketplace platforms.
- Commercial thinking.
- Ownership mindset.
- Working with or managing BPO agents who are account managers or sales focused.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
- Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
- Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
- Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
- Bachelor's Degree in business administration, project management or equivalent practical experience.
- Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
- Track record of launching and delivering partner operations management improvements across multiple geographical locations.
- Able to travel to Business Partner sites frequently.
- Preferred Qualifications.
- Master's degree in business administration or equivalent practical experience.
- Experience in E-Commerce or marketplace platforms.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.
Job type:
Full-time
Salary:
negotiable
- About TikTok.
- TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
- Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
- Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
- Monitor user communities for emerging threats and new methods of fraud.
- Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
- Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
- Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
- Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
- Perform other ad-hoc tasks related to fraud operations.
- Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
- Detail-oriented, highly analytical, and strong project management skills.
- Preferred Qualifications.
- Ability to understand opposing points of view on highly complex issues.
- Strong ability to gather information from various online sources and community groups.
- Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
- Prior law enforcement and/or prosecution experience a plus.
- About 10~20% of travel if needed.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Contracts, Power BI, Tableau, English
Job type:
Full-time
Salary:
negotiable
- Develop, design, and maintain interactive dashboards to track key performance indicators (KPIs) for operational teams and management.
- Analyze data to identify trends, patterns, and root causes of issues, providing actionable insights to improve business performance.
- Collaborate with cross-functional teams to gather requirements and deliver reports that meet business needs.
- Co-work with team to deliver the results.
- Review the coverage of the service based on the polygon concept. (zipcode/sub-district).
- Project Management.
- Coordinate with various teams and stakeholders to define project scope, objectives, and deliverables.
- Collaborate with cross-functional teams (marketing, operations, IT, and sales) to ensure seamless integration between online and offline channels.
- Monitor project progress, identify risks, and implement mitigation strategies to keep projects on track.
- Communicate project status, updates, and outcomes to stakeholders and senior management.
- Business Development.
- Identify and establish partnerships with relevant industry players to expand O2O capabilities.
- Negotiate contracts and agreements to secure mutually beneficial collaborations.
- Drive initiatives to increase traffic, conversion, and customer engagement across channels.
- Performance Tracking & Reporting.
- Analyze and report on key performance indicators (KPIs) to measure the success of O2O strategies.
- Utilize business intelligence tools to evaluate channel performance and provide actionable recommendations.
- Develop insights to optimize the customer experience and operational efficiency.
- Stakeholder Collaboration.
- Act as a key liaison between internal and external stakeholders, ensuring alignment on project goals and expectations.
- Facilitate communication between teams to address challenges and maintain project momentum.
- Customer Experience Optimization.
- Ensure a seamless and integrated customer journey across online and offline touchpoints.
- Implement innovative solutions to enhance user engagement, satisfaction.
- Strong analytical skills with experience in dashboard creation and data visualization tools (e.g., Power BI, Tableau).
- Proficiency in SQL, Python, and other data analysis tools.
- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
- Excellent communication skills are a must combined with a disciplined experience background.
- Strong communication skills to present complex data insights clearly to non-technical stakeholders.
- Strong project management skills with a proven track record of managing multiple projects simultaneously.
- Fluency in Thai and English is required.
- Able to travel to partner locations or retail stores.
Experience:
3 years required
Skills:
Excel, Power BI, Data Analysis, Management
Job type:
Full-time
Salary:
negotiable
- Challenge and align promotion forecast Buyer and Trade Planning teams.
- Allocate promotion target to store based on historical sales or trade planning.
- Ensure the Store Ordering systems are set up accurate and align with promotion critical path.
- Ensure stock readiness before promotion started and maintain stock availability during promotion.
- Tracking sales and stock before, during and at the end of promotion period and able to provide a presentation with key executive summary for key events.
- Monitor promotion performance, leftover stock and follow up exit plan with Buyer team if underperformance.
- Improve forecast accuracy, stock allocation and other relevant figures.
- Any other tasks assigned by line manager.
- Following our Business Code of Conduct and always acting with integrity and due diligence.
- Bachelor/Master degree in Business administration, Supply Chain or equivalent.
- At least 3-5 years in Logistic/Supply Chain.
- Experience in Retail is a big plus.
- Leadership and management skills.
- Data Analytical and Reporting skills e.g. Excel, Power BI tools.
- Presentation and communication skills.
- Stakeholder management.
- Planning, organizational, and time management skills.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Market Research, Research, Procurement, English
Job type:
Full-time
Salary:
negotiable
- Manage fully F&B operations of Courtyard Group e.g. OKONOMI, 72 Courtyard (Beam-X, Beer Belly).
- Develop and implement operational strategies that align with business goals.
- Manage budgets, forecasts, and financial performance metrics to maximize profitability.
- Proficiency in doing market research, generating demographic insights, and creating accurate and timely estimates for various projects and brands.
- Manage pre-openings, launch new brands, oversee all facets of operation for already-existing brands, and monitor performance and reports.
- Oversee all aspects of food and beverage operations, including procurement, production, quality control, and service delivery.
- Ensure compliance with health and safety regulations, industry standards, and company policies.
- Analyze operational costs and implement strategies to reduce waste and improve efficiency.
- Collaborate with senior management to establish long-term plans for growth and development.
- Build and maintain relationships with suppliers and vendors to ensure quality ingredients and services.
- Develop and implement initiatives to improve customer satisfaction and loyalty.
- Monitor feedback and performance metrics to drive continuous improvement.
- Prepare regular reports on operational performance, trends, and areas for improvement.
- Utilize data analytics to inform decision-making and operational strategies.
- Assure timely completion of construction milestones.
- Capable of working with a sizable team on a variety of brands, sectors, and job roles.
- Knowledge of supply chain management and vendor negotiations.
- Customer-focused mindset with a commitment to service excellence.
- The ideal candidate should possess the following background.
- Required 10+ years of experience in operations management within the food and beverage industry.
- Thai nationality.
- Strong understanding of food safety standards, regulations, and quality control processes.
- Proven track record of managing budgets and driving profitability.
- Excellent in Thai & English communication and interpersonal skills.
- Ability to analyze data and implement process improvements.
- Strong leadership, organizational and multitasking abilities.
- Proficient in financial management and reporting software.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
- Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
- Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
- Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
- Participate in projects and other special tasks as assigned.
- Bachelor s degree in any field.
- Minimum 1 year of experience in Operations, Customer Support, or any related field.
- Good verbal and written communication skills in both Thai and English.
- Good explanation with a can-do attitude and a keen attention to detail.
- Customer-centric mindset focusing on providing a positive customer experience.
- Ability to remain calm and maintain patience during difficult customer interactions.
- Comfortable working in a fast-paced and ambiguous environment.
- Ability to prioritize and manage multiple responsibilities.
- Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
- Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
- Experienced in the Operations or Customer Support.
- General understanding of KYC/AMLO requirements.
- Work experience in a high-growth startup or tech company.
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Skills:
English
Job type:
Internship
Salary:
negotiable
- Fluent in spoken and written English.
- Graduation in 2025 or later; able to commit to at least 5 days per week, with an internship duration of at least 6 months.
- Preference for candidates with overseas living/study experience and a strong interest in international markets.
- Good time management and organizational skills, capable of handling multiple tasks in a fast-paced environment.
- Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
- To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- Our Search Operation - Model Data team provides training and testing data for TikTok's various search models to help improve search results and optimize search rankings. The platform and tools project aims to build/ optimize various platform tools, support the efficiency improvement and onlineization of search annotation, evaluation and other businesses, realize the platform construction of business customization, and have rich experience in platform operation.
- What will I be doing?.
- Perform as the product operations role; manage the operation of labeling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimizing users' search results.
- Perform as the project owner; undertake various tasks throughout the entire project life cycle.
- Review and reconcile the demands received to formulate customized project management plans and design proper relevant SOPs.
- Work closely with the global data delivery team; supervise the implementation of project mechanism, data delivery and quality assurance.
- Conduct ROI analysis and regular review based on the model performance of machine learning models.
- Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner.
- What should I bring with me?.
- Bachelor's degree or above; 3 years or above experience in Internet-related industries is preferred.
- Proficient in English and Thai listening, speaking, reading and writing, familiar with the culture of Thailand.
- Familiar with search engines and social media platforms; former experience in Search relevant business is preferred.
- Great analysis and communication skills with a good sense of flexibility; former project management experience is preferred.
- Experience in project operation, or familiarity with users' Internet usage habits is preferred.
- Fast learner; strong sense of responsibility; work well under pressure.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
8 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in critical facilities management (e.g., facility, technical, and team management).
- Experience in site-level data center or mission critical facility management.
- Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
- Preferred qualifications:Experience collaborating with other business units to meet company goals and standards.
- Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a critical environment.
- Ability to develop and grow team members through coaching, mentoring, and training.
- Ability to set, prioritize, and achieve business objectives.
- Excellent problem-solving skills.
- The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
- Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
- ResponsibilitiesEmpower your team through hiring, talent development, and career support. Integrate Google strategy with internal and external partners, ensuring aligned goals.
- Plan and manage operational budgets and expense forecasting. Create and deploy strategies for cost-effective operations focused on total cost of ownership.
- Meet Service Level Agreements (SLAs) on uptime, efficiency, and cost with internal teams. Set strategy and plan deployments across multiple sites.
- Demonstrate critical thinking and innovation in addressing traditional and emergent data center challenges. Demonstrate flexibility and the ability to support our operations, taking the lead in responding to critical events when necessary.
- Lead by example, deliver results, develop people, build community, implement, and drive a safety culture at the site.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
Skills:
Data Analysis, Research, Project Management
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
- We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community. What.
- Leading overall Search Operations team for Thailand and Vietnam site, responsible for overall project delivery & execution for all key pillars which includes R&T, Model Data, Evaluation & Investigation and E-Commerce.
- Responsible to drive policy, process & strategy localization, continuously drive in house & BPO quality management, providing data analysis & insights along with policy recommendations to ensure productivity, quality & efficiency goals can be met.
- Lead and manage resources in the team to accomplish operations and business goals by completing tasks as needed and maintaining the well-being of the team.
- Collaborate and work closely with cross-functional teams and stakeholders such as central team, product, research & development teams to drive overall business/project performance.
- Minimum 3 years of people management experience.
- Experience in designing and implementing strategic initiatives in the team, including post-implementation monitoring.
- Experience in RCA and project management is highly preferred.
- Pay strong attention to details and the ability to work independently; possess good interpersonal skills;.
- Your ability to work in a high pace environment, adapt, respond to day-to-day challenges of the role and manage diverse stakeholders.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
- We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
- At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- LI-Hybrid.
Job type:
Full-time
Salary:
negotiable
- About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Trust & Safety Department Introduction.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
- About Team.
- The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
- What will I be doing?.
- Operation & Data Management.
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training Management.
- You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- What should I bring with me?.
- A minimum Diploma & above education background.
- You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
- Good English and Thai proficiency.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- You are familiar with search engines and algorithms of any social media platform or search engine optimization.
- You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
- We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- LI-Hybrid.
Experience:
5 years required
Skills:
Finance, Good Communication Skills, Work Well Under Pressure, English
Job type:
Full-time
Salary:
฿60,000 - ฿80,000
- Transaction Processing and Settlement Management: This involves overseeing the lifecycle and settlement of Treasury Products, specifically for Foreign Exchange, Derivatives, and Foreign Currency bond trading.
- Management Functions: This encompasses various management aspects, including shop management, people management, cost management, and overall control of departmental operations.
- Coaching and Training: Providing guidance and coaching to lower-level staff to enhan ...
- Client Support: Offering support and services to both internal and external clients with an emphasis on maintaining good control and effectiveness in client interactions.
- Backup Responsibilities: Serving as a backup to the Treasury Investment and Money Markets Section Head, potentially during absences or when additional assistance is needed in that role.
- Bachelor s or Master Degree in Business Management related fields.
- At least 5-10 years of professional background in finance or banking industries.
- Well capable of handling bussiness interruption and incident with limited resouces circumstance.
- Able to work under pressure, and manage uncontrollable factors.
- Work well independently as well as a team, within and cross functions, and with 3rd parties.
- Good command of English.
- Strong communication skills.
- Presentation and question handling skills.
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