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Experience:

7 years required

Skills:

Product Development, Product Design, Nutrition

Job type:

Full-time

• Translate product concepts to technically feasible and consumer-relevant products using information from various products testing and leveraging with expertise in suppliers and in the industry during all phases of product development.
• Applies knowledge of ingredient functionality, interactions and other fundamental food science principles for optimum product design.
• Applies knowledge of food and nutrition and understands implications to product design.
• Utilizes all pertinent regulatory guidelines in all aspects of product formulation to ensure legal compliance and product safety.
• Applies knowledge of manufacturing scale-up and the relationship of various operations to overall product functionality.
• Applies fundamentals of analysis, design and resolution of product development problems.
• Executes elements of intellectual property of formulations.
• Participates effectively in a technical role in cross-functional teams in various improvement and enabler programs.
• Applies adherence to GMP, FDA and local regulatory requirements.
• Responsible for budget preparation and expense monitoring for projects handled.
• The experience we're looking for.
• B.S. in Food Technology/Food Science, Food Nutrition, Chemical Engineering, Chemistry, or any other Science related course. Master s Degree or Doctorate degree is an advantage.
• At least 7 years of experience in food/pharmaceutical/beverage manufacturing industry in R&D, QA or production functions with at least 4 years of those spent working in aspects of R&D product development.
• Working knowledge in food ingredient functionality and its application.
• Exposure and understanding on basic nutrition and nutrient fortification.
• Applied working knowledge in Dairy Science, Food Science, Formulation Development, interpretation of food regulations.
• Knowledge of Asia Regulatory environment is an advantage.
• Experience working in the processing area, process development, or being involved in project driven by process or technology is an advantage.
• Stakeholder management and interpersonal skills, focusing on influencing outcomes through data and structured presentation of analyses.
• Experience in delivery of projects and intellectual property with third party manufacturers is an advantage.
• The skills for success.
• Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business Accumen, Commercial Awareness, Objective Setting, Accountability, Adaptability, Consumer Insight, Creative Direction, Consumer Needs, R&D, Product Lifecycle Management, Change Leadership, Intellectual Property, Business Partnership, Collaboration and partnership building, Collaborator, Relationship Management, Adapt to changes in technological development plans, Product vision and strategy development, Ability to challenge the status quo and propose improvement, Innovation Processes, Predictive Analytics, Digital transformation for R&D, Quality and Manufacturing.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

7 years required

Skills:

Nutrition, Product Development, Project Management

Job type:

Full-time

• Mainly responsible for process development and product qualifications for infant, children and adult nutrition products for Asean and South Asia manufactured at third party subcontractors and MJN plants.
• Responsible for process development, commissioning and qualification for equipment in R&D technology centers.
• Make use of internal and external technical resources, perform technical assessments, experiments and testing, implement process development from product concept, formu ...
• Prepare technical documents necessary for each phase of the development from initiation stage, process validation to post launch and handover for product maintenance after launch.
• Interactions with cross-functions include market, regional and global R&D functions of Regulatory Affairs, Product Development, Process Engineering, R&D Operations, Analytical Science, Sensory Teams, Packaging Managers, R&D Technical Centers Teams, Project Management, Quality Managers, Quality Laboratory Staff, Compliance Managers, Procurement, Finance, Supply Chain, Marketing, Suppliers, Technology Providers, Research Institutions, third-party service providers, R&D technicians/consultants/temp staff (leased).
• The experience we're looking for.
• B.S. in Engineering, such as and not limited to, Chemical Engineering, Food Engineering, Biochemical Engineering, Mechanical Engineering, or any other Engineering related course. Master s Degree is an advantage.
• At least 7 years of experience in food/pharmaceutical/beverage manufacturing industry in R&D, QA or production functions with at least 5 years of those spent working in aspects of manufacturing process, process engineering, or process development.
• At least 3 years of experience as Process Engineer operating key process technologies related to food and beverage manufacturing such as dry powder blending, powder conveying, liquid processing and spray drying; experience in any one of aseptic process and packaging, membrane filtration and separation technologies, enzymatic and hydrolysis processes is an advantage.
• Demonstrate working knowledge on key unit operations and process technologies used in food and beverage industry and its relationship to overall product functionality and quality.
• Demonstrate application of mass balance, heat transfer, process flow, process specification of one or more technology platforms.
• Applies statistical design concepts towards the execution of process studies.
• Demonstrate skill creating process flow diagrams and related engineering diagrams.
• Demonstrates understanding of technical and industry practices, manufacturing industries, relevant unit operations necessary for successful qualification of new and improved processes.
• The skills for success.
• Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business Accumen, Commercial Awareness, Objective Setting, Accountability, Adaptability, Consumer Insight, Creative Direction, Consumer Needs, R&D, Product Lifecycle Management, Change Leadership, Intellectual Property, Business Partnership, Collaboration and partnership building, Collaborator, Relationship Management, Adapt to changes in technological development plans, Product vision and strategy development, Ability to challenge the status quo and propose improvement, Innovation Processes, Predictive Analytics, Digital transformation for R&D, Quality and Manufacturing.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Automation, Compliance, Finance

Job type:

Full-time

• Develop subject matter expertise in a sub-domain.
• Hands-on experience with Routers and DWDM Nodes.
• Identify skill gaps, develop plans, and assess proficiency in technical and automation skills.
• Oversee Unit Management, ensuring cost control, EGMS compliance, and communication.
• Manage projects, including customer relations, performance, and financials.
• Lead operations, ensuring productivity, quality, SLA fulfillment, and compliance.
• Drive automation, data-driven operations, and workflow management.
• Identify and implement E2E digitization use cases.
• Set high performance standards, define goals, and enhance team competence.
• Promote collaboration and team-building across functions, including leading virtual teams.
• Communicate effectively with stakeholders.
• Foster innovation by introducing new methods, processes, and technologies.
• Improve automation and process efficiency, leveraging E2E process knowledge.
• Analyze and enhance processes, workflows, and operations.
• Define and manage transformation business cases and Objectives & Key Results (OKRs).
• Identify and mitigate transformation risks.
• Ensure transformation adoption, OKR achievement, and business case fulfillment.
• Align and manage multiple transformation projects across units.
• Facilitate impactful customer, operational, and financial improvements.
• Project & Program Management (Agile, Change, Business Transformation).
• Process & Performance Improvement (EBP, Ericsson Business & Finance Processes).
• Analytical & Communication Skills (Performance Analytics, Change Communication).
• Automation & Digitalization (Process Efficiency, Data-driven Operations).
• Leadership & Stakeholder Management (Influencing, Mobilizing, Objective Setting).

Experience:

8 years required

Skills:

Product Development, Product Design, Legal

Job type:

Full-time

• Generate and translate product concepts to technically feasible and consumer-relevant products using information from various products testing during all phases of product development.
• Applies expertise of ingredient functionality, interactions and other fundamental food science principles for optimum product design.
• Applies knowledge of nutritional and medical science and understands implications to product design.
• Demonstrates ability to integrate various unit operations to overall product functionality for scale-up to manufacturing.
• Effectively manages elements of intellectual property of formulations.
• Utilizes structured process of analysis, design, contingency planning and resolution of product development problems.
• Effectively communicates technical topics to various audiences to influence decisions.
• Effectively utilizes networking relationships with internal R&D staff and suppliers to acquire other technical knowledge and expertise.
• Utilizes all pertinent regulatory guidelines in all aspects of product formulation to ensure legal compliance and product safety.
• The experience we're looking for.
• Advanced degree in Food Science, Food Technology, Food Engineering, Chemical Engineering, Chemistry, Nutrition or related discipline. Master s degree/PhD is an advantage (not a requirement).
• Minimum 8 years of experience in a product development environment with at least 2 years of experience in managing a team of product development scientists.
• Proven leadership, stakeholder management and interpersonal skills, focusing on influencing outcomes through persuasion and impact rather than formal reporting line accountability.
• Proven interaction with external customers in order to identify and understand internal and external customer needs.
• Successfully led product innovation from ideation to commercialization, maximizing opportunities to secure intellectual property.
• Strong applied knowledge in Dairy Science, Food Science, Project Management, Nutrition, Formulation Development, interpretation of food regulations.
• Knowledge of Asia Regulatory environment is an advantage.
• Experience in management of projects and intellectual property with third party manufacturers is an advantage.
• The skills for success.
• Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business Acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Compliance, Research, Visio

Job type:

Full-time

• Product Lifecycle Management (PLM): Oversee the PLM business processes, maintain process flows, Global SOPs, and associated documentation while ensuring compliance with global business standards and principles.
• Analyze Business Processes: Examine current business processes and workflows to identify areas for improvement and optimization.
• Develop Requirements: Gather, document and prioritize business requirements through stakeholder interviews, workshops, and research.
• Design Solutions: Create detailed process maps, workflows, and documentation to support proposed changes and enhancements to PLM solution.
• Implement Improvements: Work with cross-functional teams including IT and technical teams to implement process improvements and ensure successful adoption, including system upgrades and integrations.
• Monitor and Report: Track the performance of implemented solutions and provide regular updates to stakeholders.
• The experience we're looking for.
• Education.
• Bachelor s degree in a relevant technical discipline or business field.
• Experience.
• Experience in defining and managing processes, including Work Instructions and SOPs.
• Understanding of product lifecycle management and packaging processes in a fast-paced environment.
• Previous experience with PLM systems is desirable.
• Technical Skills.
• Proficiency in process modeling tools (e.g., Visio, Lucidchart).
• Familiarity with project management methodologies such as Agile or Scrum.
• The skills for success.
• Task Execution Under Pressure, Business Acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, R&D, Product Lifecycle Management, Business Partnership, Collaboration and partnership building, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Legal, Compliance, Industry trends

Job type:

Full-time

• Strategic Planning: Develop a digital wealth business strategy aligned with SCB Digital Banking s long-term vision, identifying innovative products and trends to enhance the platform.
• Stakeholder Management: Collaborate with internal stakeholders, including executives, product team, legal and compliance team, and IT team, to understand their needs and ensure seamless communication and strategy execution by providing clear and consistent updates, progress reports, and outcomes to stakeholders.
• Execution and Implementation: Design and optimize business workflows, customer journeys, workshops, and user experiences while tracking project timelines and managing cross-functional coordination to ensure seamless and timely execution.
• Documentation: Create and maintain comprehensive project documentation, translating product vision into user requirements for the IT team, and resolving challenges as needed.
• Business Outcome and Objective Alignment: Define and monitor key performance indicators (KPIs) and success metrics to measure product performance and achieve business objectives.
• Data Analytics: Develop a holistic data utilization framework to support business goals by identifying opportunities to use data assets, analytics, and machine learning to drive customer insights, innovation, and revenue growth through actionable strategies.
• Competitive Intelligence: Conduct competitive analysis to stay up-to-date on industry trends, market dynamics, and competitor activities related to investment products/features for differentiation and adopting cutting-edge technologies.
• Qualifications Bachelor s Degree or higher in Business Administration, Business Analytics, or a related field.
• At least 5 years of experience in banking (wealth management preferred) or consulting, with a solid understanding of investment products and prior experience in product management.
• Proven ability to analyze data, generate insights, and drive data-informed decision-making.
• Experience in utilizing consumer insights, segmentation, and personalization strategies to optimize marketing initiatives, improve customer acquisition and retention, and drive revenue growth.
• Strong business acumen with the ability to balance technical feasibility and business value creation.
• Excellent organizational skills with the ability to manage multiple workstreams simultaneously.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

1 year required

Skills:

Research, Finance, Accounting

Job type:

Full-time

• Contribute to SPP s work plan, budget inputs and sub-task management.
• Document activities and outcomes for required reporting (e.g., biweekly, monthly quarterly and annual reports) and for other initiatives to promote SPP s successes.
• Prepare above reports as assigned by Objective/Task Leads.
• Develop approaches to implement tasks, such as preparing scopes of work and coordinating short-term advisors.
• Draft and review technical project deliverables.
• Conduct research on assigned topics.
• Coordinate with other Task and Objective Leads and Country Points of Contact.
• Manage the inventory of documentation with counterparts (such as NDAs, Letter of Collaboration etc.).
• Assist in knowledge management and deliverable tracking.
• Support in organizing workshops, training programs and other such events.
• Coordination with counterparts such as private sector organizations, financial institutions and others.
• Support in developing, editing and preparing presentations.
• Assist with cross-cutting activities as appropriate (i.e. Communications, Monitoring and Evaluation, Gender and Social Inclusion).
• Provide other support as needed for SPP.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Enough about us, let's talk about you If you are someone with:BA/BS degree (Master s degree preferred) in a field related to the energy sector such as engineering, environment, sciences, economics, finance and accounting.
• A minimum of 1 year of relevant experience.
• Experience in consulting/ energy preferred.
• Experience in working with USG partners and/or other donor agencies preferred.
• Ability and interest to travel and work in ASEAN countries.
• Ability to think and problem-solve creatively.
• Strong writing and communication skills.
• Experience forming and collaborating with teams.
• Strong project management and time management skills; highly organized and meticulous.
• Next Steps So what are you waiting for? Join the winning team now. Due to volume of applications, we regret that only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. #LI-GN Requisition ID: 106379In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Software Development, Scrum, Automation

Job type:

Full-time

• Design and develop applications for the iOS platform.
• Contribute to all aspects of the software development lifecycle.
• Participate in Agile/Scrum software development process.
• Collaborate with teams to analyze, design, and ship new features.
• Fix software defects and improve applications performance.
• Implement unit and automation test, security best practice, and API integrations in the applications.
• Continuously learn and implement new technologies to maximize application performance.
• Proficient with Swift, Objective-C, and iOS frameworks such as Core Data, Cocoapods, Carthage, and Manual.
• Experience with Alamofire, SwifyJson, ObjectMapper, CryptoSwift, Grand Central Dispatch.
• Experience with Reactive programming RxSwift, RxCocoa, and Concurrency concept.
• Proficient understanding of design patterns such as MVC, MVP, MVVM, and VIPER Patterns.
• Familiar with CI/CD process, Jenkins, Fastlane, and Xcode Server.
• Experience with unit and automate test.
• Knowledge of analytics tools such as Firebase, Google Analytics, Crashlytics.
• Experience with code versioning tools such as Git, SourceTree.
• Understanding of security algorithms such as SHA1, SHA256, encryption, and decryption.
• Experience with developing SDK and OAuth concept a big plus.
• Location: True Digital Park, Punnawithi.

Skills:

Cloud Computing, SAP, Linux

Job type:

Full-time

• Acting as the key of Cloud technical aspect for the consulting team to provide the technical consulting to both internal and external customers.
• Design Cloud solution architecture in response to the client s requirement.
• Provide advisory consulting service to the client regarding the True IDC Consulting practices.
• Create Cloud technical requirements to the client s migration plan.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies e.g. AWS, GCP.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Experience in SAP Cloud Infrastructure in term of architecture & design in AWS, GCP public cloud.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture toth e Cloud.
• Knowledge of Containerization administrative for both Windows and Linux technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Good in customer objective handling & Good in customer presentation skill.
• Nice to have.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate.
• GCP Certified Solution Architect - Associate.

Experience:

4 years required

Skills:

Data Analysis, English

Job type:

Full-time

• Lead the sourcing team in driving excellence across the recruitment lifecycle, ensuring the implementation and continuous improvement of best practices to effectively align talent acquisition strategies with business needs.
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation.
• Ensure operational excellence in your team for every step of the process and team's delivery (new positions intake, searches, outreach, pre-screening calls, team projec ...
• Leverage and analyze data and recruitment reports to effectively partner with the teams and business.
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs.
• Manage, coach and build a team of strong sourcers and enable them to source game changers for Agoda.
• Lead projects to transform the sourcing function. Examples of possible projects are: - Defining operational excellence in sourcing at Agoda - Introducing new sourcing tools - Building an upskilling program for sourcers - Experimenting with different recruitment processes.
• 10+ years of experience in recruitment and a minimum of 4 years of team management experience in a fast-paced, dynamic global environment.
• Expertise in global sourcing strategies and ability to translate them to team's best practice and positively influence their results with it.
• Ability to structure, lead and deliver complex projects - and ability to coach and guide team members to be able to deliver theirs at their respective scopes.
• Ability to leverage data to take decisions and optimize the results.
• Leadership skills to rally sourcers to achieve stretch targets.
• Ability to work effectively with multiple stakeholders.
• Fluent in English.
• Autonomous and highly motivated with a strong sense of urgency.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Legal, Compliance, M&A

Job type:

Full-time

• Overseeing the Company s overall management of fair customer services and complaint management, including policies, procedures to ensure consistency with relevant policies and guidelines of the Chubb and local regulatory requirements.
• Serve as liaison with The Complaint and Market Conduct Committee, who provides oversight of customer complaints.
• Consult legal counsel and compliance if need advice as to the authority and applicability or if the complaint involves a material matter, or poses a reputational risk t ...
• Acts on behalf of the company if any court case, lawsuit or regulation case.
• Coordinate all complaint activity in the claim office or business division and ensure that the business division/branch/claims office that is the subject of the complaint is responsible for recording and resolving the complaint in the manner set out in the Complaint Management Procedures.
• Handle both non-regulatory and regulatory complaints within a certain number of business days, from the date of receipt of the complaint or from the date of the complaint letter.
• Handle Serious or Complicate Complaint Case in accordance with the related regulations prescribed by the OIC, SEC and other competent regulators.
• Acknowledge complaints in a timely manner, address complaints promptly and according to Chubb s Complaint Handling standard, keep the complainant informed throughout the process.
• Carry out any activities or responsibilities to ensure that the management of fair customer services and complaint of the Company is operated with fairness, transparency and accountability to the stakeholders under the concept of corporate governance and creating long-time value to the company.
• Register, review and keep track of complaint records monthly for RO/local management and quarterly for HO/RO as required.
• Accountable for ensuring that the policies and procedures, guidelines and manuals related to complaint handling management are in place and up to date.
• Ensure that information about how and where to complain is kept up to date and available at all service delivery points.
• Ensure that the process for making complaints is easy to access and understand.
• Manage the complainant s expectations by explaining the complaint handling process, what the organization can and cannot do, the timeframes for dealing with the complaint and when they may expect a response.
• Deal with complaints in an equitable, objective and fair manner.
• Respond to complaints in a manner that demonstrates our expertise, is professional in tone and manner, and presents a fair and objective handling of the complaint.
• Respond directly to the regulator so that the response is received on or before the due date and keep a copy of response and any attachments in place.
• Conduct an independent investigation of the matter contained in the complaint if needed.
• Respond within the statutory timeframes prescribed for completing the response.
• Respond fully and provide all requested information following requirements when responding to complaints.
• Maintain a central log of non-regulatory and regulatory complaints including certain key elements of the complaint.
• Handle specific complaints at the direction of management.
• Review complaint records quarterly to develop trends and to insure corrective actions were taken if required.
• Ensure remedies are provided where appropriate.
• Analyze complaints to identify recurring themes and trends and report these to management to assist with organizational continuous improvement programs.
• Minimum ten (10) years of operations with strong experience in understanding the end-to-end operations process, insurance benefits, terms and conditions, and/or regulations related to insurance products and services.
• Evidence based investigation skills.
• Interpersonal skills, such as listening, questioning skills and conflict management.
• Outstanding communication skills for dealing with unreasonable complainant conduct or the unreasonable conduct of the person who is the subject of the complaint.
• Professional communication skills for dealing with regulators.
• Good record keeping plan, policies and procedures.
• Advanced knowledge (broad expertise or unique knowledge) of insurance benefits, and claims process and procedure from either or both a provider and payor perspective along with insurance industry policies, practices and systems.
• Problem recognition and proactive implementation of effective solutions, ability to provide constructive advice, and flexibility in developing alternative solutions/action.
• Work well individually or as part of a team.
• Cross-functional working abilities with proven leadership skills and experience.
• Bachelor of Laws will be advantages / BSc/BA in business, or relevant field; MSc/MA will be a plus.
• Competency require (Knowledge, Skills, Attribute).
• Good knowledge of insurance business and operations experience.
• Good & professional communication skills both verbal and writing.
• Good understanding on regulations and Thai laws.
• Proactive and Positive thinking.

Experience:

2 years required

Skills:

Negotiation, English

Job type:

Full-time

• Department: Marketing.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Be responsible for overall product management, sales and marketing plan, control and evaluation and profit monitoring.
• Identify market opportunities and define new product development align with the company s objective & resources.
• Initiate marketing and communication plans to launch and promote NPD and promotions.
• Sourcing and contracting suppliers for NPD as per key findings on market landscape analysis.
• Other tasks as assigned..
• Bachelor s degree or higher in Engineering, Business Administration, Marketing or any related field.
• 2-5 years of experience in overall product management and or marketing.
• Strong communication, presentation, negotiation, problem-solving and relationship building skills.
• Good command of English both written and spoken.
• A highly motivated self-starter with strong individual and team working skills..
• ประสบการณ์ 5 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

8 years required

Skills:

Data Analysis, Tableau, Excel

Job type:

Full-time

• Work closely with stakeholders to understand business requirements, identify opportunities, and whitespace to commercialize data-driven insights and solutions.
• The candidate will need to lead data analysis and sales pitching for the Annual Media planning process, and have good commercial awareness and communication skills to be able to connect with multiple stakeholders.
• Break down business questions into analytical frameworks, and being able to talk the language of technical teams as well as commercial stakeholders is a key requirement ...
• The candidate will need to lead the development of end-to-end data lead media solutions, and media measurements to keep ahead of the media industry standards and own roadmap to deploy and modernize media measurements across different media platforms, channels, and mechanics.
• Candidates should have some idea of offline and online SSP and DSP platforms and architecture, and market direction to strategically build and improve media solutions, either owned or in partnership with external parties.
• Be proactive and co-own the go to market strategy along with commercial stakeholders for multiple media channels/ and other data commercialization initiatives, and proactively help plan the right focus areas for the team, develop solutions and products to help build the roadmap and pipeline for commercial opportunities.
• Develop and implement predictive models, statistical algorithms, and machine learning models to support business needs.
• Develop and implement data visualizations using PowerBI/ Data Studio/QuickSight/ Tableau/ Excel to effectively communicate insights to stakeholders.
• Collaborate with cross-functional teams, including business analysts, product managers, and developers, to implement data-driven solutions.
• Stay up to date with emerging technologies, marketing technology platforms, omni-channel media and industry trends to identify new opportunities for improving data analytics and applications.
• Mentor and coach junior data scientists and data analysts to develop their skills and expertise.
• Bachelor s or Master s degree in data science/ engineering/ statistics/economics/ computer science/ mathematics, or a related field is a requirement.
• MBA/Business degree with strong background in technical understanding and hands-on expertise is preferable.
• Online media experience will be a strong advantage.
• 8+ years of experience as a data scientist or data analyst in marketing across any industry is a requirement.
• Strong proficiency in Python/ Pyspark/ SQL/ R is a requirement.
• Strong experience in story telling from data, analysis and insight is required.
• Commercial understanding, and having a balanced approach for go-to-market strategy is a requirement.
• Experience with machine learning algorithms and statistical modeling is a bonus.
• Strong communication skills and the ability to collaborate with cross-functional teams is a requirement.
• Proven ability to work independently and manage multiple projects simultaneously is a requirement.
• The candidate must display a high sense of accountability and be agile in handling high value projects, and be able to motivate the team to deliver as a shared objective with the commercial plan.
• Experience in mentoring and coaching junior/ senior DA/ DS is a requirement.

Experience:

2 years required

Skills:

SEO, Power point, Excel, English

Job type:

Full-time

• Communicate between client and internal working team (Media Buying, Media biddable, SEO, social content, influencer team, strategist team and creative team)according to project s scope of work.
• Present campaign proposal and report to client.
• Develop media strategy (both digital & traditional), target audience plan and budget allocation according to client campaign objective.
• Select best practice media tools and tactic for archiving client s KPI and objective.
• Planning in detail with traditional and digital media include Google Adwords (SEM), SEO, Display Network, Facebook Ads, Programmatic or other digital media and Innovation.
• Handle day to day operation with clients and implement media planning according to proposal.
• Qualification Bachelor's Degree in Advertising, Communication Arts, Marketing, Digital media or related filed.
• Minimum 2 year of experience in advertising, digital advertising or marketing field.
• Well-known using computer program (Word, Power point, Excel).
• Familiar with Designer program is an advantage (Photoshop, Illustrator etc.).
• Have good skill in calculation and problem-solving analysis.
• Be able to work as a team and has good interpersonal skills.
• Enable to work well under pressure and tight schedule.
• Good communication skill in Thai and English.
• Follow trend of digital marketing and social media.
• Location: Bangkok Brand: Carat Time Type: Full time Contract Type: Permanent

Experience:

2 years required

Skills:

Industrial Engineering

Job type:

Full-time

• To operate all aspects of production activities by ensuring that operation be run smoothly within timeframe as well as to build up subordinate to synchronize with company s objective.
• Drive with team on continuous improvement program in all production process.
• Monitoring the volume and quality of output and adjust tasks, timing, equipment set-up, or inputs so that production specifications are met, and resources are used efficiently.
• Supervise subordinates to ensure that all production tasks are performed, and all machines and equipment operated safely.
• Maintaining accurate daily production records for the team so that manufacturing performance can be done completely and smoothly.
• Supervising team members to ensure that assigned tasks be completely done by meeting operational standard.
• Support and drive in team to improve production process with lean tools and continuous improvement projects.
• YOUR SKILLS.
• Preferably Bachelor's Degree in Chemical/ Industrial Engineering or any other related field.
• 0-2 years working experience in Production Management.
• Open for new graduates.
• Proficient in MS-Office.
• Willing to workday shift and night shift.
• Willing to be based in Chonburi plant (Amata Nakorn Industrial Estate).
• At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Skills:

Android, Software Development, Swift

Job type:

Full-time

• Design and build advanced applications for mobile platforms (iOS/Android).
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ensure the performance, quality, and responsiveness of applications.
• Maintain code quality, organization, and automatization.
• BS/MS degree in Computer Science, Engineering, or a related subject.
• Proven software development experience and mobile apps development.
• Have published one or more mobile apps in the Google Play or App Store.
• Experience with iOS and Android SDK.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.
• Proficient with programming languages such as Swift, Objective-C, Kotlin, or Java.
• Experience with third-party libraries and APIs.
• Good understanding of mobile app UI/UX principles, patterns, and best practices.
• Experience with offline storage, threading, and performance tuning.
• Familiarity with cloud message APIs and push notifications.
• Proficient understanding of code versioning tools, such as Git.

Skills:

Problem Solving, Accounting, Leadership Skill, English

Job type:

Full-time

• Receive order from customers, place order and send to factories. Coordinate with other departments concerning customers requirement and specifications based on Order Management function.
• Be Key in sales order and information related to sales and response for CCMP and E-mail correspondent.
• FG management from Order Forecast till arrived Customers.
• Day-to-Day problem solving of material unavailability and coordinate with concern department to reach Supply Chain objective.
• Maintain, Elaborate, Publish, Review production plan to align with customer demand and manufacturing efficiency.
• To maintain and exceed department and factory key performance,Expected contributions of the position to the results of the organization) (KPI).
• To achieve target of OTDM/OTDS/OTDC2, DIN of Finished Goods.
• FG Optimize level of inventory and minimize Excess stock.
• Organize FG DIN as target s settled and control inventory level to be at the optimum as target and appropriate FG Inventory and set FG Inventory Strategies to be appropriate with Factory and Customer and also update FG stock status data according to formal adjustment information, Prepare data reports to update information on daily, weekly and monthly basis.
• Ensure the product quantity from production line to finished goods out going and delivery on time.
• Coordinate with concerned department when problem of production plan is occurs.
• Analyzes the customer demand against the material delivery schedule to propose the production start date.
• Co-ordinates with related function who concerned new Project to get achieve as Project timeframe plan.
• Be Key in sales order and information related to sales and response for CCMP and E-mail correspondent.
• Coordinate and cooperate with Sales team and Logistics to ensure effective supply process and Logistic offer agreement.
• Cooperate with Accounting and Sales teams for inventory checking.
• Maintaining relationships with existing clients and also expanding the client base.
• Other related jobs as assigned.
• Experience and skills we are looking for:Bachelor Degree in Business Administration, Statistic, Industrial or related filed.
• Fresh Graduates are Welcome.
• Good command in English, Leadership skill, Problem solving skill and Team player.
• Able to operate in PC (Microsoft Work, Excel, PowerPoint and others).
• Hybrid working model.
• Global family leave.
• Fixed plus Variable bonus.
• Flexible benefits pay.
• Comprehensive medical coverage for employee and dependents.
• Worldwide Employee Stock Ownership.
• and more!.
• We are looking forward to welcoming you in our team!.
• Primary Location: TH-11-Samut Prakan.
• Schedule: Full-time Unposting Date: Ongoing

Skills:

Compliance

Job type:

Full-time

• Serve as a leading figure within the Medical Sciences team, actively contributing to our cross-functional project successes.
• Balance commercial insights with scientific rigour to drive the business forward while upholding compliance.
• Establish key external partnerships that reinforce our category initiatives and help navigate product classification strategies.
• Interpret data thoughtfully to provide meaningful insights, encouraging innovative solutions that resonate with our consumers.
• Guide our claim development and defence, setting the bar high for industry standards.
• Embody change leadership and champion continuous improvement across medical affairs to enhance our practises.
• The experience we're looking for.
• Skilled at interpreting scientific and clinical data, with a knack for detail-oriented document preparation.
• Adept at developing strategic partnerships and engaging with industry bodies.
• Forward-thinking in compliance and regulation, with a strong understanding of its business impact.
• Capable of managing relationships and leading through change, with an eye on consumer insights and creative direction.
• Open to adopting new technologies and challenging the conventional to foster improvement.
• The skills for success.
• Task Execution Under Pressure, Makes strategic Business Decisions, Business Acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Intellectual Property, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Sales, Product Development, Business Development, English, Vietnamese

Job type:

Full-time

• Project Pipeline Development: Proactively identify projects with high sales potential across all Dextra product lines within the assigned Territories and update the project pipeline on a monthly basis to reflect new opportunities, progress on existing projects, and shifts in priority.
• Forecasting and Planning: Update monthly sales forecasts to ensure inventory levels and production capacities are aligned with project demands, coordinating with the Regional Sales Manager for adjustments as needed.
• Client Engagement and Solution Selling Client Presentations and Solution Proposals: Conduct tailored sales presentations for designers, consultants, and contractors to showcase Dextra s solutions.
• Technical and Product Recommendations: Gather client insights to identify needs, propose tailored technical solutions, and highlight the unique benefits of Dextra products, with the objective of gaining product specifications and selections in projects.
• Product Development and Improvement Recommendations: Proactively suggest new product developments and improvements to meet emerging client needs and market demands.
• Sales Strategy and Execution Strategy Development: Collaborate with Management and Product Line Champions to develop targeted sales strategies, create annual action plans for each product line. Continuously refine sales approaches based on feedback, market dynamics, and competitor activities.
• Quotation and Pricing Management: Prepare sales quotations aligned with Dextra s pricing policy and project environment, submitting recommendations for final approval by the Regional Sales Manager.
• Goal Setting and Performance: Contribute to setting sales targets and objectives, consistently striving to meet or exceed these goals within the assigned Territories.
• Relationship and Market Intelligence CRM and Reporting: Organize regular follow-up visits to track project progress and document activities in the CRM by maintaining accurate records of activities, project status, and achievements. Submit weekly reports to the Regional Sales Manager on sales activities, upcoming actions, and project progress.
• Market and Competitor Insights: Report key information on competitors, pricing trends, and industry developments gathered during client interactions, sharing insights in internal meetings.
• Client Relationship Management: Foster professional, reliable relationships with clients, ensuring prompt service and support to reinforce Dextra s reputation in the industry.
• Strategic Business Development and Brand Promotion Industry Engagement: Represent Dextra at technical seminars, exhibitions, and industry events to promote products and services, expanding brand visibility and product awareness.
• Business Development Leadership: Lead strategic business development initiatives to expand Dextra s network, nurture partnerships with key stakeholders, and secure new business on high-impact projects.
• Qualification Requirement: Bachelor or higher degree in civil engineering, mechanical engineering.
• At least 5 years of technical product sales experience in the construction environment.
• Fluent command of spoken and written English. Proficiency in additional languages, particularly Vietnamese or Bahasa Indonesia, is highly desirable and will be considered a valuable asset for this role.
• Good computer literacy (MS Office).
• Familiar with CRM systems and reporting tools.
• High level of inter-personal and communication skills.
• Customer centricity.
• Good analytical and problem-solving skills.
• Able to work independently and travel frequently.

Experience:

8 years required

Skills:

Data Analysis, SQL, Financial Modeling

Job type:

Full-time

• Lead your own team of analysts/managers on selected projects/requests from the top management.
• Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting.
• Conduct industry, and competitor data analysis to support the definition of priorities and key issues.
• Develop draft business strategies and share with corporate strategy function.
• Support the creation of high-quality materials for senior stakeholders for both internal and external audiences.
• Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls).
• Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required.
• Coach analysts/manager to draft SQL queries to gather data from multiple databases within Agoda/ work with the analytics team to gather the required information for the analysis.
• Experience working in a similar role, ideally in a technology or travel focused company.
• Degree in BS or BA required.
• 6-8 years of Consulting experience is a strong plus.
• Strong analytical and problem-solving skills.
• Strong financial modeling skills.
• Ability to think strategically, learn fast and understand new business dynamics.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Excellent ability to manage and influence senior stakeholders.
• Knowledge of SQL / Tableau or willingness to invest time to learn.
• This role will be based in Bangkok, Thailand. Relocation package will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.