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Skills:

Agile Development, Management, Project Management, Data Analysis

Job type:

Full-time

• Evaluate current processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Conduct mapping and analysis to understand the flow of work and identify pain points as well as gather data and conduct quantitative and qualitative analysis to support process assessment.
• Collaborate with cross-functional teams to redesign and introduce improvement/development strategies to streamline operations, reduce costs, and enhance efficiency.
• Lead Long-term Capacity study with cross functional team including investment and cost to serve model from Materials & FG, Manufacturing and Distribution network Strategy.
• Lead overall execution for any network change.
• Change Management:Develop and execute change management plans to ensure smooth implementation and adoption.
• Communicate changes to stakeholders, addressing concerns and managing resistance.
• Provide training and support, if required.
• Continuously monitor and analyze process performance against established metrics.
• Identify areas of underperformance and implement corrective actions.
• Project Management:Define project scope, objectives, timelines, and resource requirements.
• Coordinate project teams, assign tasks, and track progress to ensure timely delivery.
• Specification.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or Agile.
• Project management skills with the ability to lead and manage cross-functional teams.
• Excellent analytical and problem-solving abilities.
• Change management expertise with the ability to influence and drive organizational change.
• Strong communication and interpersonal skills to engage stakeholders at all levels.
• Proficient in data analysis and using tools such as process mapping software, statistical analysis software, and project management tools.
• Continuous improvement mindset.

Skills:

Compliance, Finance, Risk Management

Job type:

Full-time

• Formulate network services delivery strategy for the customer in partnership with Core 3 and execute with e2e interface with the Customer and internal stakeholder groups.
• Create and ensure customer value and satisfaction through efficient solutioning and service delivery to securing that Ericsson is perceived as a preferred partner.
• Supervise service delivery execution by setting clearly defined KPI/SLA/targets for the team below, providing an understanding of what and how to deliver according to c ...
• Drive enhanced service sales to boost our delivery.
• Implement Service Delivery Strategy, broken down to unit level plans for efficient operation.
• Drive full compliance to OHS standards.
• Build high performing and diverse teams and Initiate Performance Management processes for accurate understanding and compliance with established methods and tools.
• Carry out Resource and Competence Management strategies in order to assign the right resources, at the right costs, with the correct competence.
• Ensure proper management of unit finance to safeguard budget allocation for the unit. Ensure cost competitive operations through effective risk management.
• Foster a strong culture of ethical and compliant ways of working both with internal and external stekeholders and partners.
• The Skills you bring in.
• Competency Management, SRM Process, Merlin and data analytics.
• Capacity Planning, SRM Process, forecasting tools and data analytics.
• Strategic Planning.
• Sales process.
• Financial structures for Service Delivery.
• Work Level Agreement (WLA) and Service Level Agreement (SLA).
• Financial Acumen.
• Customer Insights.
• Employee Performance Management.
• Market insights.
• Ericsson Business Processes Knowledge.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
• Primary country and city: Thailand (TH) || Bangkok.
• Req ID: 759519.

Experience:

1 year required

Skills:

Finance

Job type:

Full-time

• 15 + years of experience, from within the Telcom industry on driving projects/Programs of high complexity.
• Must have proven track record in leading Telco of Deployment, Implementation & Integration along with Proof of Concepts, Network Planning & Design, Network Tuning & Optimization, RAN Product Integration & SW Network Wide Upgrades working on the latest technology telecommunications have to offer.
• Demonstrable ability to transform customer requirements and expectations at a high l ...
• Building a Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.).
• Excellent financial experience and knowledge.
• Highly developed solid grasp of business process, including tender and sales.
• Excellent Consulting skills with a consistent record as a focused Senior Consultant to the customer.
• In depth knowledge of the telecom industry, including a detailed understanding of economic/ commercial/political issues affecting the industry.
• Excellent Leadership abilities proven through line manager or other comparable positions.
• Ability to drive team engagements in a tough and time critical environment.
• Results oriented. Able to work independently and take a logical and orderly approach to analyzing problems, coordinating work and planning actions.
• Ability to communicate effectively at the senior level; must have outstanding communication skills to influence others and meet timelines while building positive relationships both internally and externally.
• Seek and lead up-sales opportunities.
• Mentoring the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
• Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• Primary country and city: Thailand (TH) || [[location_obj]].
• Job details: Network Program Director.

Skills:

Excel, Analytical Thinking, Management

Job type:

Full-time

• To execute resource, network and allocation configuration in accordance to business needs and allocation strategy.
• To manage promise settings, delivery block and onboarding/offboarding NDD sellers in LES workstation.
• To manage seller subscription delivery service and seller address management.
• To manage buyer shipping fee under Shipping Fee Version Management.
• To ensure actual allocation share is close to strategy by minimizing unexpected leakages.
• To support cross functional projects in sync with platform strategy and plan i.e. trade-in, installation, instant, 3PV, etc.
• To support improvement projects in related systems to support business goals i.e. drive automation, reduce cost, reduce lead time, drive promise competitiveness, drive BSF competitiveness.
• Meticulous and strong critical thinking skillsets.
• Proficient in Excel.
• Excellent communication skills, able to understand business requirements and has the ability to influence stakeholders from different teams and ventures.

Skills:

Negotiation

Job type:

Full-time

• Bachelor degree or higher in Computer Science or related filed.
• There are 5-8 years, Experience in Network skills.
• Able to do network design, evaluation, POC, implementation.
• Self-Motivation and Hard Working.
• Able to work some time on night and weekend by job duties.
• Able to troubleshooting related to network problem & connecting equipment.
• Willing to self-study for network knowledge and learn new knowledge from team.
• Good communication,interpersonal, problem-solving, presentation, and negotiation skill.

Skills:

Budgeting, Microsoft Office, Excel

Job type:

Full-time

• Responsible as role of a project Management, taking care network development plan, a new distribution center and a new project for existing operations, the main area response is expansion of the distribution network for supporting the rapid growth of new stores opening. End- to-End control from the beginning of warehouse development to the end handover. Including propose a proposal, budgeting, contract and registration, process design, system design, project implementation, and operation running in migration phase.
• Co-ordinates with internal & external team members to serve demands in the future supply chain & logistics management focusing in networking development & warehousing part.
• Collect and analyze data relating to logistics operations and determine optimal logistics operating solutions focusing in networking development & warehousing part. Include improving warehouse processes and layout design.
• To ensure that all recommended solutions, implementation plans, meet the requirements. Manages project implementations with all stakeholders and related parties as a project manager.
• Keep up with the latest trends and innovations in warehousing and logistics.
• Other projects or feasibility studies upon assignment.
• Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed (Supply chain management, warehousing design is an advantage.).
• Have Experience 3-5 Years in DC Network Planning, Hub Network Planning, Warehouse operations, Project implementation and WMS.
• Have Experience of Control End-to-End for a new Distribution center is an advantage.
• Strong analytical and numerical skill is mandatory.
• Proficient in Microsoft Office Applications. (Excel, PowerPoint and Visio), AutoCAD, and Microsoft Project is an advantage.

Experience:

5 years required

Skills:

Network Infrastructure, Compliance, Procurement, English

Job type:

Full-time

• Design, implement, and manage network infrastructure to ensure optimal performance and reliability.
• Collaborate with stakeholders to identify network requirements and develop solutions that meet business needs.
• Configure and maintain network hardware, including routers, switches, firewalls, and wireless access points.
• Monitor network performance and troubleshoot issues to minimize downtime and ensure seamless connectivity.
• Implement and manage VPN solutions to support secure remote access for staff members across multiple locations 1.
• Ensure compliance with network security policies and procedures, including firewall rules and web filtering 2.
• Conduct regular network assessments and provide recommendations for improvements and upgrades.
• Document network configurations, changes, and procedures to maintain an accurate and up-to-date knowledge base.
• Provide technical support and guidance to IT teams and end-users regarding network-related issues.
• Participate in IT projects and initiatives, providing network expertise and support as needed.
• Manage relationships with internet service providers and hardware suppliers, ensuring timely procurement and installation of network components 3.
• Stay updated with the latest network technologies and best practices to continuously enhance network infrastructure.
• Have more than 5 years of experience in network engineering or related roles.
• Strong knowledge of network infrastructure, including routers, switches, firewalls, and wireless access points.
• Proficient in configuring and managing VPN solutions for secure remote access.
• Experience with network monitoring tools and troubleshooting techniques.
• Familiar with network security policies and procedures, including firewall rules and web filtering 2.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving skills with attention to detail.
• Proficient in documenting network configurations and procedures.
• Proficient in English.
• Certification in network engineering or related fields (e.g., CCNA, CCNP) is a plus.

Experience:

3 years required

Skills:

Procurement, Network Infrastructure

Job type:

Full-time

• Design & Develop solution to cover all required FBB & WIFI core network area and fulfill business and service requirement for Consumer, SME, Enterprise & FMC.
• Determine cost structure and propose best practice investment efficiency and control investment within assigned annual budget.
• Engage in exploration on new technology FBB & WIFI core network, data center and IT related system, which can lead to fulfill business requirements, evaluation and short listed for future procurement.
• Design and Develop network planning and operation tool to digitalize planning & operation process.
• Bachelor or higher degree in Computer, IT, or Telecom Engineering.
• At least 3-10 years experience in Mobile operator, Broadband network company especially in core network domain.
• Strong knowledge in Core Network (MPLS, BNG, DPI,CGN, DHCP, AAA) & IT System Infrastructure (Switch, Load Balance, Firewall/WAF, Server, Storage) Design/Planning.

Experience:

3 years required

Skills:

Compliance, Project Management, Analytical Thinking, English

Job type:

Full-time

• Developing relationships: internally with the Sales Team and externally with the customer's key decision-makers and information sources ("Process Leaders", "Contributors" and "Executers").
• Assessing the customer: their logistics requirements, inventory capabilities and emerging needs - market requirements.
• Providing the forecast based on customer and sales team insights and able to communicate the change in the forecast to broader team and ensure that the forecast is 50:5 ...
• Analyse the SKU productivity and propose which SKU to be optimized and seek alignment from all parties involve.
• Creating Supply Chain Customer Business Plans: create and prioritize Joint Value Creation logistics plans, lead Supply Chain Joint Business plans, gain customer and sales alignment, and implement the plans to deliver team results.
• Capturing and quantifying customers/P&G Joint Value Creation opportunities.
• Improving and aligning inter-company processes: impact on product flow, information flow and financial flow.
• Increasing interpersonal capacity and capability: actively work across the Team, P&G and Customer Organizations to: achieve Team Effectiveness; build Customer Trust; role model behaviors and coach Customer and other P&G resources.
• Managing the Supply Trade Terms negotiations, execution and compliance as necessary in the market.
• Leading regular Supply Chain business reviews with the customer and own joint scorecard.
• Job Qualifications.
• Bachelor's degree in Business, Science, Engineering fields or supply chain-related with an excellent academic background.
• 1 to 3 years of proven experience in the project management or logistics or supply chain is a plus.
• Must have proven success from school or work experience of leadership and analytical thinking skills.
• Curious individuals can make sophisticated decisions using all the available data but enough to use their gut feeling and instinct when these are missing.
• Strong in communication and project management.
• Proficient in English and Thai.
• About us.
• We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• Job Schedule.
• Full time
• Job Number.
• R000109609
• Job Segmentation.
• Recent Grads/Entry Level (Job Segmentation)

Skills:

Problem Solving, Linux, Network Programming

Job type:

Full-time

• Collaborate with globally based support colleagues to further investigate issues with Enterprise software components in internal and external client environments.
• Apply and leverage knowledge and expertise of Enterprise software components to provide thorough technical analysis and issue replications of complex issues.
• Work with development teams as needed to bring issues to resolution.
• Participate in Support case reviews.
• Contribute to product and internal documentation.
• Handle multiple complex issues in a challenging, dynamic technical environment.
• Qualifications (Must-Haves): 5 or more years of computer software industry experience in real-time, multi-threaded systems, with an emphasis on technical analysis and problem solving.
• Solid, demonstrated experience with Linux and Windows Operating Systems - including shell scripting, system tools, procedures - that aid in operation and troubleshooting of software components that operate in those environments.
• Experience in network programming (e.g., sockets, TCP/IP, UDP, multicast).
• Strong, demonstrated analytical troubleshooting skills.
• Strong written and verbal communication skills.
• Bachelor s degree in CS, Engineering or related is required; masters preferred.
• Qualifications (Nice-to-Haves): Knowledge and experience in real-time C/C++ programming.
• Knowledge and experience in database (Postgresql, Oracle, etc).
• Financial industry experience a strong plus.
• Sounds exciting to you? Apply now and get connected with us! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

3 years required

Skills:

Assurance, Software Development, Linux, English

Job type:

Full-time

• Design and implements software modules in C++ included build system scripting, unit testing, integration testing, performance testing along with software packaging and configuration management.
• Participates in code/design reviews.
• Contributes toward product and internal documentation, technical specifications, software documentation and unit test plans.
• Assists in resolution of field problems as needed.
• Partners with QA (Quality Assurance) to ensure high quality software.
• Partners with owner, and collaborators of projects to deliver, support, and maintaining products.
• Opportunity to mentor junior-to-mid level engineers while the team is growing.
• Qualifications 3+ years experience of professional software development.
• Have awareness in performance implication of various libraries in use included C++ STL to make decision whether to use 3rd party library or implement our own.
• Experience developing in C++ in a multi-threaded environment.
• Strong experience of application or backend development on Linux with comfortability in using Linux command lines & various tools.
• Experience in using Makefile, and CMake build system.
• Knowledge and experience in at least one of several kinds of real-time project development using C++ such as uses multi-threaded code in business application, embedded systems / IoT delivering real-world products, game development, network-based application striving for either low-latency or high-throughput such as web server, packet filtering, or trading related application.
• Good understanding of operating system concepts included memory management, caching system, etc.
• Hands-on experience with network programming (e.g., sockets, TCP/IP, UDP, multicast) using directly platform API e.g. socket API.
• Strong English writing & verbal communication skills.
• Ability to work partially in US hours.
• Nice to have Experience developing on Windows.
• Experience in developing with either one of Rust, Go, C#, or Python, or other system-programming languages.
• Not afraid to be dealing with legacy code base (C++98) of some of our projects with eyes towards modernization to C++11 onwards.
• Experience in directly using Linux POSIX API e.g. multi-threaded with pthread library, file system, I/O multiplexing, signal processing, etc.
• Have exposure to market data in financial sector, or having been exposed to investment, trading.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

8 years required

Skills:

Research, Risk Management, Statistics, English

Job type:

Full-time

• Develop, maintain, and calibrate existing quantitative risk models, including provisioning models and credit scoring tailored to various portfolio types and financial institutions.
• Perform both conceptual and quantitative reviews of models, including validation, using programming scripts or automated tools.
• Provide business insights on post-model adjustments, such as management overlays.
• Research risk management topics and stay updated on recent industry developments.
• Prepare comprehensive model documentation, reports, or presentations to communicate methodologies and results to clients.
• Effectively convey observations, results, thoughts, and initiatives to client stakeholders in both Thai and English through proficient presentation during virtual and in-person meetings as needed.
• Propose innovative ideas to enhance team efficiency and effectiveness.
• Collaborate with colleagues and clients across multiple countries, primarily within Southeast Asia.
• Support partners and directors in preparing client proposals under tight deadlines.
• Mentor and onboard junior staff, ensuring the delivery of high-quality work.
• You will be expected to communicate closely with senior management and client personnel; assist in proposal development; mentor and develop junior team members; and maintain up-to-date knowledge of financial risk management methodologies, current corporate governance and regulatory developments/requirements, both locally and internationally
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• You are someone with:A degree, preferably in technical engineering, statistics, economics, mathematics, finance, accountancy, or a related field.
• Possess a minimum of 5 to 8 years of relevant work experience. A background in banking or financial institutions is preferred, but this can be supplemented with significant knowledge of the financial markets and banking industry.
• Strong knowledge of risk management, with a focus on one of the risk domains namely credit risk, market risk, operational risk and climate risk preferred.
• Ability to work independently and collaboratively with a diverse range of staff on qualitative and quantitative risk management in multitasking and cross-country settings.
• Proficient in data analytics or statistical analysis tools (i.e., Python and SAS), with advanced Excel skills.
• Experience in mentoring and coaching at least 2-3 junior team members.
• Proficient in business-level English, with the ability to communicate ideas and prepare professional client presentations.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 106203In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Job type:

Full-time

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Experience:

3 years required

Skills:

SAP

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant/Senior Consultant across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirement:A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Consultant will require a minimum of 3-6 years of experience in SAP ABAP Development, completed at least 3 end to end full life cycle of implementation projects with at least one of the most recent version.
• Senior Consultant will require a minimum of 6-8 years of experience in SAP ABAP Development, completed at least 5 end to end full life cycle of implementation projects with at least one of the most recent version.
• Extensive prior experience in core areas such asReports (including ALV, ABAP List Report, Optional - SAP Query, Report Painter).
• Interfaces (file based, RFC, OData, ALE/EDI, IDoc for both configuration and development).
• Conversions (including BDC, BAPI, Optional - LSMW, JCo).
• Enhancements (User Exit, Customer Exit, Enhancement Framework, BAdI, Optional - BTE, Substitution Exit).
• Forms (SAP Scripts, SAP Smartforms, Optional - Adobe forms).
• Knowledge of SAP S/4HANA and SAP HANA database: Be able to design and create objects in SAP HANA architecture such as SQLScript, ABAP Managed Database Procedures (AMDP), Analytical Models, Core Data Services (CDS) and know how to work with HANA Studio.
• Proven experience in one or more SAP User Interface Technologies: Dynpro-based front end technologies - SAP GUI family, Optional - BSP, WebDynpro ABAP, WebClient UI framework, SAP UI development toolkit for HTML5 (SAPUI5), SAP Web IDE, SAP Fiori, SAP Screen Personas.
• Experience working with object-oriented programming (OOP) Concepts.
• Worked on at least three implementation projects, at least one of the most recent version.
• Working knowledge or exposure to one of the following: SAP Business Workflow, SAP eCATT SAP Portal, SAP XI/PI/PO, SAP Data Services or SAP MDM is a plus.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of development process, industry nuances and leading practices in area of focus.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.
• Sound technical acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all .
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 105483In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

6 years required

Skills:

Research, English

Job type:

Full-time

• Act as a technical resource for integrating GESI approaches across all components of the project.
• Support the Gender Adviser in the development of the project s GESI analysis and GESI strategy.
• Provide GESI-related support and technical oversight in the development of key project deliverables.
• Advise teams on implementation of GESI approaches.
• Identify GESI-related learning needs and build capacity of project staff.
• Capture, develop, standardize, and share tools, resources, and processes that promote GESI.
• Support the capture and dissemination of GESI-related lessons learned and leading practices.
• Lead the collection of GESI indicators; support the MEL team/expert in collecting GESI data and in developing GESI-related learning questions and other resources/methods.
• Promote the project s GESI work and participate/present at meetings and events as required.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Enough about us, let's talk about you If you are someone with:Master s degree in international development, gender studies, behavioral economics, agronomy, sociology, or other related field required (additional years of experience may be considered in lieu of advanced degree).
• Six years of experience in a relevant field.
• Demonstrated experience and technical knowledge in GESI required.
• Cultural awareness and knowledge of the Southeast Asian context.
• Professional experience in the energy sector is preferred.
• Knowledge of qualitative research methods and standards, with field research experience strongly desired.
• Experience conducting GESI trainings.
• Experience with USAID or other donor programming.
• Strong interpersonal and team skills, with ability to work with individuals from diverse backgrounds and cultures.
• Excellent problem-solving skills, with the ability to work independently.
• Ability and willingness to travel.
• Fluent in written and spoken Thai & English.
• Next Steps So what are you waiting for? Join the winning team now. Due to volume of applications, we regret that only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI-GN Requisition ID: 106377In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

SAP

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirement:A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Consultant will require a minimum of 3-6 years of experience in SAP Development, completed at least 3 end to end full life cycle of implementation projects with at least one of the most recent version.
• Extensive prior experience in core areas such asReports (including ALV, ABAP List Report, Optional - SAP Query, Report Painter).
• Interfaces (file based, RFC, OData, ALE/EDI, IDoc for both configuration and development).
• Conversions (including BDC, BAPI, Optional - LSMW, JCo).
• Enhancements (User Exit, Customer Exit, Enhancement Framework, BAdI, Optional - BTE, Substitution Exit).
• Forms (SAP Scripts, SAP Smartforms, Optional - Adobe forms).
• Knowledge of SAP S/4HANA and SAP HANA database: Be able to design and create objects in SAP HANA architecture such as SQLScript, ABAP Managed Database Procedures (AMDP), Analytical Models, Core Data Services (CDS) and know how to work with HANA Studio.
• Proven experience in one or more SAP User Interface Technologies: Dynpro-based front end technologies - SAP GUI family, Optional - BSP, WebDynpro ABAP, WebClient UI framework, SAP UI development toolkit for HTML5 (SAPUI5), SAP Web IDE, SAP Fiori, SAP Screen Personas.
• Experience working with object-oriented programming (OOP) Concepts.
• Worked on at least three implementation projects, at least one of the most recent version.
• Working knowledge or exposure to one of the following: SAP Business Workflow, SAP eCATT SAP Portal, SAP XI/PI/PO, SAP Data Services or SAP MDM is a plus.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of development process, industry nuances and leading practices in area of focus.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.
• Sound technical acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all .
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 105637In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

8 years required

Skills:

Automation, Finance, Windows Server, English

Job type:

Full-time

• Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P.
• Deliver key global automation initiatives and digital project deployments.
• Collaborate with other functions, e.g. IT, R&D, Finance to establish/ implement new digitized technology.
• Manage and maintain healthy OT infrastructure (server, network, LAN, wireless, cybersecurity, PLC) to drive E2E SC control system improvement.
• Provide technical support in digitalization and OT infrastructure.
• Responsibilities:Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P: Lead automation tool development in order to improve efficiencies and drive productivity, e.g. real time performance dashboard, real time throughput loss, real time downtime, energy saving initiatives, yield prediction, etc.
• Develop and enhance digitized capabilities, e.g. introducing new digital technologies/ initiatives, providing trainings on digital projects.
• Identify opportunities and initiate projects for existing control systems and/or expansion of process management systems to improve efficiencies, accuracy, and reliability.
• Be a change manager/coordinator with all system integrators and 3rd party.
• Deliver key global automation initiatives and digital project deployments, e.g. MES, IDF, WMS, etc. Strengthen Global standardization and its road map.
• Collaborate with other functions, e.g. IT, R&D, Finance to establish/ implement new digitized technology.
• Manage and maintain healthy OT infrastructure (server, network, LAN, wireless, cybersecurity, PLC) to drive E2E SC control system improvement. Manage OT technology and system upgrades to maintain the value and concurrency of the plant operation systems.
• Implement infrastructure system specification and change control procedures to enforce standard software, hardware, and network implementations for reliability, consistent information is delivered across the business managers.
• Support Global Cybersecurity program transformation. Participate in cybersecurity review and design meetings.
• Provide IT/OT technical leadership for the control specialists in role at site level.
• Deploy Control & Information Systems audits and establish action plan to improve automation management.
• Support DVC/MES projects implementation for all sites.
• Facilitate monthly and quarterly reviews to OT Sector Lead and Site Leadership teams.
• Facilitate the scheduling of Microsoft security patching and compute asset maintenance.
• Work with facilities team to manage compute asset inventories.
• Provide technical support in digitalization and OT infrastructure.
• Qualifications:Bachelor of Engineering/ Information Science or related field. Postgraduate is preferable.
• Strong IT Network system which include TCP/IP, WAN, LAN, WLAN, VLAN, ASA, WLC, RSA, VPN, Cloud.
• Excellent in Compute & EUC technology, windows server, Citrix, VM Ware, HA, DB, SQL, EPR, SAP, Oracle, SSL,.Net.
• Good knowledge and familiar with of Cybersecurity concepts and technology.
• Comprehensive technical knowledge but not limit to the following Wonderware Historian and in touch software, Allen.
• Bradley PLC hardware and software, industrial networks, SQL programming.
• Fundamental knowledge of PLC, HMI and Automation systems through qualifications and/or experience.
• Excellent team driver and player, self-starter, self-motivating, be able to deal with uncertainty and complexity.
• Good interpersonal skills with ability to influence/ drive across all levels of stakeholders in the organizations.
• Understand cultural diversity to provide sensitivity and flexibility in responding and manage multicultural teams/ stakeholders.
• Ability to explain complex technical issues/solutions to a non-technical audience.
• Good communication in Thai and English.
• Good knowledge and experience in Lean/ Six Sigma methodology.
• More than 8 years experience in in IT/OT/ automation projects and FMCG Supply Chain business (Food area preferable).
• Ability to demonstrate basic skills in high-level language programming.
• Project management as a team lead, member, consultant in cross functional, cross-geographical and across multiple culture environment.
• Ability to apply Lean/ Six Sigma methodology.
• Ability to set and prioritize short, mid and long-term objectives.

Skills:

Research, Data Analysis, Problem Solving

Job type:

Full-time

• Enable omni-channel customer journey and experience design.
• Operating model based on analytics practices.
• Digital enablement and platform implementation.
• You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
• As a Manager you will:Focus on the delivery of client work and lead a cross-service line team for major deliverables and projects. Take charge of fulfilling the responsivities and deliverables planned for project working closely with the team and client to obtain sign-off and ensure client satisfaction as a result, build trusted relationships with the client.
• You will be continually encouraged to devise innovative solutions to help our clients maximise the value of their data assets by helping them transform data into insight. You will also assume real ownership of projects and key stakeholders at executive levels as you help them execute their strategy to build an efficient analytics organisation, processes and supporting technology.
• In addition, Managers should support practice development and business management activities to help grow the Analytics & Cognitive practice as well as aligning to an industry to exploit depth of knowledge and professional experience.
• Working as a key business partner to high profile clients, you'll have the chance to develop your expertise from strategy to execution, as well as in delivery and implementation. As a Manager in the FS Data and AI, you'll be able to put your own creative ideas into practice as you take ownership of deliverables and resources on transformation projects and hone your commercial skills.
• Design and develop tailor-made solutions, strengthen presence of AI&D Practice for in the SEA market, identify revenue-generating opportunities, and get involved in proposal writing, pitch presentations, etc.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:Bachelor or Masters' Degree in any relevant discipline.
• Minimum 8-10 years of working experience in the Consulting Industry within Financial Services clientele.
• It would be great to haveBusiness problem solving in the banking or Insurance domain, using analytical tools i.e Machine Learning libraries, LLM (Large Language Model) such as Open AI, Anthrophyic, Google Bard.
• Hands-on Experience in finding Data Science solutions, developing AI Models using ML Workbench (i.e PIVOTAL Cloudera, Ms Azure, NVDIA Omniverse).
• Good foundation in Data Management, Data Governance (AI Model, ML Ops).
• Banking domain analytics within mass market;wealth or private banking sales & customer 360 analytics.
• fraud-compliance-risk analytics.
• operational productivity & capacity analytics.
• human resource analytics or various advanced analytical frameworks for SME / commercial banking.
• transaction banking, payments, etc..
• Insurance Domain within Bancassurance, Life, General Insurance domain such as agency sales & distribution, customer acquisition & servicing analytics, claims processing, fraud, etc.
• It would be nice should you haveGood foundation in programming language i.e (at least one) R, Python, Scala.
• Certification with relevant to Cloud / Machine Learning / Artificial Intelligence.
• Regional Financial Services Experience, across SEA.
• Strong client relationship skills, including an ability to independently engage with clients.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit our short-term and long-term project assignments.
• Additionally:Lead or Manage:Opportunity Management - RFI / RFP Process, Solution Designing, Budgeting and Account Planning.
• Delivery Management - Project Management, Manage Project Team, Project P&L.
• Leadership - Mentor and coach team members, fostering their professional growth and development within the insurance consulting domain.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 105649In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

DevOps, Jenkins, Automation, English

Job type:

Full-time

• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
• Ensure that development on the integrated platform is both secure and compliant by design.
• Tech Profile/Essential Skills Good knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architecture.
• Knowledge of Cloud Technology basics across CSPs - Amazon, Microsoft, and Google (at least one).
• Knowledge and implementation experience of DevOps, CI/CD, DevSecOps concepts.
• Good level of understanding of Architecture principles, design methodologies and their applicability.
• Creating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub).
• Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.
• Configuring and using Secrets management tools like Vault and Cloud native solutions.
• Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.
• Good understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etc.
• Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etc.
• Good understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etc.
• Proficiency in at least one of the standard programming languages - Java/JavaScript, C#, Python, or similar Object-oriented programming.
• Proficiency in at least one of the standard scripting languages - Terraform, Bash, Ansible, etc.
• Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etc.
• Good understanding of Developer Desktops - both Physical and Virtual (W365) and implementation of tooling framework/solutions for Desktops.
• Good understanding of the basics of Gen AI concepts and solutions - GitHub Copilot, GitLab Duo, Q developer.
• Previous experience in a Project delivery, Coordination or Support role.
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
• PPM Tools (ex: Clarity, JIRA, Asana).
• Preferred Skills and Experience Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong problem solving skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident.
• KEY COMPETENCIES Deploys agile best practices as appropriate throughout the software development lifecycle.
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
• Interacts well with others, quickly establishing rapport building positive relationships and networks.
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
• Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture.
• Familiarity with Agile principles including any hand on experience.
• Detailed Responsibilities Ensure quality deliverables to ensure software meets or exceeds specified standards and objectives.
• Apply software engineering principles and practices to design, build, and run solutions which are scalable and reliable.
• Design, develop, modify, adapt and implement short and long-term solutions to technology needs through new and existing applications, systems architecture, network systems and applications infrastructure.
• The team(s) continuously fine-tune systems to meet stringent non-functional requirements on performance, resilience and operability, and design.
• Demonstrates significant knowledge of a single or multiple technologies and advises on design, development and implementation.
• Advances tools and applications by producing clean and efficient code and reviews others' code when required.
• Handles own workload and promotes an inclusive and open culture.
• Demonstrates depth of knowledge and expertise in software development and is regarded as the SME in their domain. Develops knowledge of other domains to understand linkages and dependencies.
• Understands the tech strategy and culture, and how they impact own work as well as adjacent teams.
• Oversees the design work and planning for user journeys ensuring the achieve the desired objectives.
• Supports the creation of solutions for Epics and the associated implementation tasks.
• Adapts existing patterns to develop robust solutions.
• Develops understanding of LSEG's commercial direction and how technology is forming a part of this.
• Completes the delivery of given tasks with some guidance and oversight.
• Builds strong relationships with senior internal stakeholders, growing network and collaborating with own team and colleagues in other domains. Communicates complex information clearly to relevant audiences.
• Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
• Must interact with global teams in time zones spanning UK, US, APAC areas.
• Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
• Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
• Participate in Project related activities to meet operational needs.
• To ensure knowledge Articles of all supported systems is continually updated.
• To provide a high level of customer service, whilst working under pressure.
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

5 years required

Job type:

Full-time

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.