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Experience:

2 years required

Skills:

Enthusiastic, SQL, Sharepoint, English

Job type:

Full-time

• Design, implement, and manage user access controls and permissions.
• Oversee the creation, modification, and deletion of user accounts.
• Automate identity provisioning and de-provisioning processes.
• Maintain role-based access control (RBAC) and attribute-based access control (ABAC) models.
• Provide support and troubleshooting for requests received via ServiceDesk, ensuring all requests are completed within the agreed SLA.
• Support business access requirements on multiple systems.
• Resolve day-to-day issues assigned to the GSD Operations team.
• Take on long-term projects in addition to daily tasks, allowing for growth and development.
• Make quick decisions, implement standards, and best practices to improve support processes.
• Fluent in English.
• Enthusiastic team player.
• Bachelor's degree in information technology, Computer Science, or a related field.
• Minimum 2 years of experience in IT Helpdesk, Operations support, or as an IAM Analyst.
• Background in "no code" automations and working with APIs.
• Solid knowledge of SQL Database Server and query commands.
• Good knowledge of Okta or similar Identity Providers (IDP).
• Good knowledge of Active Directory management tools, Exchange, and SharePoint.
• Good knowledge of Azure AD, Exchange Online, or Microsoft Office 365.
• Customer service-minded with great communication and interpersonal skills.
• Strong organizational and time management skills, analytical skills, attention to detail, and accuracy.
• Must demonstrate ownership and be both proactive and reactive.
• Hybrid Working Model.
• WFH Set Up Allowance.
• 30 Days of Remote Working from anywhere globally every year.
• Employee discount for accommodation globally.
• Global team of 90+ nationalities.
• 40+ offices and 25+ countries.
• Annual CSR / Volunteer Time off.
• Benevity Subscription for employee donations.
• Volunteering opportunities globally.
• Free Headspace subscription.
• Free Odilo & Udemy subscriptions.
• Access to Employee Assistance Program (third party for personal and workplace support).
• Enhanced Parental Leave.
• Life, TPD & Accident Insurance.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Automation, Quality Assurance, Assurance

Job type:

Full-time

• Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation.
• Solution Design: Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements.
• Implementation: Implement automation solutions, including configuration, testing, and deployment.
• Testing and Quality Assurance: Develop and execute test cases to ensure the quality and reliability of solutions.
• Maintenance and Optimization: Monitor and maintain automation solutions, making necessary adjustments and optimizations to ensure ongoing performance.
• Collaboration: Collaborate with cross-functional teams to understand needs and provide effective solutions.
• Knowledge Sharing and Documentation: Share knowledge and best practices related to automation technologies and methodologies to empower others to do the same for their work within a governance framework.
• What You'll Need to Succeed.
• Expertise in Microsoft 365 tools, Power Apps, Power BI, and SharePoint, outlook, teams, slack, Workday, JIRA, ATS (applicant tracking systems).
• At least 5-7 years' experience building solutions with RPA tools Must Have: Power Platforms (e.g., Power Automate flow/desktop, Power Apps, Power BI) Good to have: Blue prism, Celonis.
• Experience customizing SharePoint lists and disparate systems with PowerApps.
• Experience developing PowerApps model.
• Proficient in creating PowerShell scripts, and coding languages such as Python, Vb.net, JavaScript.
• Setting up automation environment with strict adherence to Sox compliance measures.
• Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities.
• Preferred Qualifications/ Skills.
• Experience building automation scripts (e.g., Python, JavaScript).
• Microsoft Certified: Power Platform Functional Consultant Associate.
• Microsoft Certified: Power Platform Developer Associate.
• LLM / NLP knowledge preferably implemented in a people tech use case.
• Proven expertise in working with API, DB (Oracle, SQL server), PDF, AI Builder and Image recognition in Power Automate Desktop.
• knowledge of Azure Cloud.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

SQL, MongoDB, MySQL, English

Job type:

Full-time

• Department: Information Technology.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Control and manage the company's IT infrastructure team.
• Install, manage, and maintain the data center.
• Install, manage, and maintain the company's storage and servers.
• Install, manage, and maintain the internal and external network connections.
• Install, manage, and maintain connections between cloud systems (AWS and GCP).
• Install, manage, and maintain databases using SQL Server, MongoDB, and MySQL.
• Install, manage, and maintain the company's container services using Docker.
• Install, manage, and maintain the company's mail server (Exchange, O365 Platform, and ZMail).
• Install, manage, and maintain virtualization servers.
• Install, manage, and maintain backup systems.
• Install, manage, and maintain network security systems (firewall).
• Verify and manage company licenses to ensure accuracy and compliance.
• Research and design network systems to connect core systems with new technologies.
• Collaborate with partner companies to find new solutions for improvement and development.
• Research and propose new technology recommendations to align with business needs and support future expansion.
• Collaborate with the procurement department to verify computer and related peripheral equipment purchase prices.
• Study and resolve data and errors encountered in system usage.
• Other tasks as assigned..
• Bachelor s/Master s degree in Information Technology or a related field.
• Experience using Microsoft Business Center (BC365).
• Experience with Microsoft SQL Server 201x Version.
• Experience installing, maintaining, and using Esxi, V-Center, IIS, and Microsoft family products.
• Experience with Veem Backup and Tape Backup installation, maintenance, and usage.
• Experience with Cisco family installation, maintenance, and usage.
• Good English skills in writing, reading, and speaking.
• Experience in the retail business or related fields.
• Passionate about customer service and able to work well under pressure..
• ประสบการณ์ 5 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Skills:

Compliance, Excel, SQL

Job type:

Full-time

• Assist in the development, testing, and deployment of various modules within the HRIS (People System) to meet evolving business needs.
• Collaborate with HR stakeholders to gather requirements and translate them into system functionalities.
• Coordinate with IT and third-party vendors to ensure seamless integration and implementation of new features.
• Design and deliver training sessions for HR team members on the features, functionality, and best practices of the HRIS.
• Provide ongoing support and troubleshooting assistance to user to resolve system-related issues and enhance user experience.
• Create and maintain user guides and documentation to support HR staff in effectively using the HRIS.
• Ensure the accuracy, integrity, and completeness of data within the HRIS master files and related support tools.
• Perform other duties and assignments as required by management.
• 2-3 years of experience working with HRIS systems, preferably with experience in People System.
• Familiarity with HR best practices and compliance regulations.
• Advance Microsoft Excel, SQL server, Visio.
• Logical thinking.
• Communication skill.
• Problem solving.
• Stakeholder management.
• Collaboration.
• Digital literacy.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .