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Experience:

3 years required

Skills:

Legal, Corporate Law, Compliance, English

Job type:

Full-time

• Advice on business operations as well as preparing and applying for the business licenses, which includes foreign direct investment law area e.g. BOI, FBL and FBC and other business licenses/certificates.
• Draft or review/revise business agreements and other legal documents.
• Advice on commercial laws, labour laws, property laws, unfair competition and anti-trust laws, intellectual property laws, including providing related implementation services.
• Conduct gap analysis on the businesses in relation to the personal data protection laws, including assisting in related implementation services e.g. drafting/reviewing/revising related documents, conduct related trainings, etc.
• Conduct legal due diligences and legal health check on businesses.
• Advice on structure for business/investment in Thailand, corporate law, corporate compliance, corporate reorganization and corporate merger & acquisition, including providing related implementation services e.g. establishing a legal entity in Thailand, preparing the relevant documents and applications to be submitted to authorities, performing corporate secretarial services, etc.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates across our Firm are expected to:Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
• Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
• Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
• Build relationships and communicates effectively in order to positively influence peers and stakeholders.
• Work effectively in diverse team within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.
• Requirements:Bachelor s Degree or higher in Law.
• 0 - 3 years working experience in related field.
• Efficiency in multi-tasking and managing multiple deadlines.
• High responsibility and commitment in providing productive services to clients.
• Professional proficiency in English, Thai and computer literacy.
• Great ability to work independently as well as with a team.
• Due to volume of applications, we regret only shortlisted candidates will be notified.Requisition ID: 107575In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Purchasing, Negotiation, Compliance

Job type:

Full-time

• Sourcing product to align with product quality & criteria and timeline with purchasing strategy. .
• Being professional in brand and product positions within my category and spotting the opportunity .
• Researching, identifying, analyzing and selecting for potential suppliers, evaluating their capabilities with high service level, acceptable quality product provide and cost optimization. .
• Managing for Cost optimization and other income - Annual contract, Trade deal, Cost discount Negotiation, Back margin negotiation .
• Comply with responsible sourcing and quality compliance guideline, visit vendors to ensure product standard as guided .
• Monitoring and managing inventory levels, ensuring that the right products are available at the right time and in the right quantities. .
• Initialing New Product Development to be on plan and also has smooth execution with cross functional team. Sourcing reasonable price, high quality product and trustworthy vendor, working closely with them as business partner for business growth .
• Managing Supplier s performance (VDP), among SMEs, Big Firm and Own Brand. Building and maintain long term relationship with currently available supplier. Including understand supplier s target, KPI and any concerns to bring the win-win negotiation scenario.
• A minimum of 5 years in Commercial buyer or purchasing experiences with Retail/ Dynamic Business company .
• Bachelor s degree or higher in any related fields .
• Extensive buyer experience in General Merchandise goods would be an advantage .
• Outstanding Negotiation Skill .
• Stock management skill .
• Product knowledge .
• Excel (Expert level) skill .
• Report preparation and data analysis skill .
• Supplier management skill .
• New product development .
• Communication and team player skill .
• Leadership skill and attribute Growth Mindset .
• Situation Leadership skill .
• Delegation skill .
• Agility and resilience .
• Entrepreneurial skill..
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

8 years required

Skills:

Negotiation, Import / Export, English

Job type:

Full-time

• Owner of strategic 3 years aspiration plans with distributor and partner which includes opportunities identification, volume aspiration and stack up, and brands positioning, format portfolio, sales and channel strategy.
• Lead to develop sales & marketing yearly plan (by channel and SKU, activities grid and budget) with distributors and partners.
• Owner of distributor & partners management and performance (sell in / sell out sales, inventory, forecasting, RTM & sales force efficiencies) and meeting cycles.
• Owner country budget - Meet the defined ROI / objectives for the brand trade investment, budget control and management.
• Develop sales analytics to drive business understanding and decision.
• Develop consumer, customer and channel insights to strengthen market understanding and decision.
• Ensure & monitor country plan to execute with clear objectives and KPIs measurement.
• Build and maintain good relationships with Distribution partner & Key accounts.
• Monitor marketing and sales situation of competitors such as sales, promotion, prices, distribution, market share & etc.
• Follow up monthly plan and adjust the plan to fit and correspond to competitive market situations.
• Be Company representative.
• Bachelor/Master Degree in Business or related fields.
• Minimum 8-10 years of experience in Distributor Management, Country Management, Sales, MKT, Export & Import or related fields.
• International experiences, especially related to EMEA and crossculture understanding.
• Strong biz network with local players in APAC is a plus.
• Can work independently under minimal supervision.
• Excellent English Proficiency.
• Resilient and able to work under pressure & business dynamic.
• Proficiency in Excel and PowerPoint. Key Competencies.
• Strong Business Acumen.
• Distributor Mgt.
• Strategic Thinking / Data Analytic / Negotiation skill/ Adaptability.
• Passionate about regional sales scope of work.

Experience:

1 year required

Skills:

Excel, Import / Export, English

Job type:

Full-time

• Update vessel schedule 3 weeks a month. (Pivot table Excel).
• Check the quantity issued shipping schedule and update the shipping schedule.
• Issued shipping advice and updated shipping advice (add B/L number for vessel that ATS in shipping scheduled: excel).
• Follow up tracking vessel and update information to team and customers.
• Managed container damage cases from start to finish complete, Send container damage claims to EGA and managed within 30 days and summary reports to the manager 25th every end of the month.
• Making problem solution presentations in case sent to customers (in case). Strategy for Payment Support.
• Manage Bonded warehouse ( in-out), and consignment Stock until completed process (all process) and report to the CEORecord the work process step by step in all cases. (Coordinate with EGA and FG).
• Report inventory for suppliers after inbound/outbound.
• Bonded warehouse rental rental..
• Coordinate with the payment departmentDouble the B/L document.
• Update ETA and follow up payment plan/document plan (In case).
• Coordinate with the payment department for support information.
• Bachelor degree in any relate field.
• Have at least 1 year of experience working in the logistics field.
• Have an understanding of logistics operations.
• Able to speak and write in English.
• Able to use Microsoft Excel.

Experience:

6 years required

Skills:

SAP FI, Teamwork, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally,Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Good understanding of SAP implementation methodology.
• Senior Consultant will require a minimum of 6-8 years of experience in SAP FI Module, preferably with 4-6 end to end full life cycle implementations with team leading experience.
• Intensive experience in AA submodule is mostly prefered.
• SAP S/4 HANA experience is an advantage.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Good communication and presentation skills in English to build relationship and work closely with client stakeholders.
• Ability to facilitate effective workshops to lead target state design.
• Demonstrated excellence in conceiving and executing SAP solution.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 107243In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Assurance, Compliance, Risk Management, English

Job type:

Full-time

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Assurance to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients).
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc).
• At least total 7-10 years experience (including a few years of managerial experiences) in audit related fields, esp. for IT Audit & Advisory in Audit & Consulting firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Relevant profession certifications (e.g., CISA, CISSP, CRISC, ISO27001) is preferred.
• Knowledge of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 101293In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Automation, SQL, Good Communication Skills, English

Job type:

Full-time

• Review and analyse documentation, specifications and understand the business requirements.
• Collaborate with other team members and departments to prepare the test cases.
• Able to execute the test case on multiple platforms (web, mobile, and API).
• Design, develop, maintain, and extend automation scripts using various frameworks and programming languages.
• Familiar with bug lifecycle and communicate closely with the developer to locate the root cause of the bug.
• Bachelor degree in Computer Science, Information Technology or equivalent.
• Ability to communicate & understand the business processes.
• A minimum of 1-year experience in software testing across manual testing (basic exposure to automation testing is preferred).
• Basic programming & SQL knowledge.
• Knowledge of automation testing (good to have).
• Good communication skills in English.
• Native Thai language.
• About FUSE.
• Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.

Experience:

6 years required

Skills:

SAP FI, Teamwork, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally,Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Good understanding of SAP implementation methodology.
• Senior Consultant will require a minimum of 6-8 years of experience in SAP FI Module, preferably with 4-6 end to end full life cycle implementations with team leading experience.
• Intensive experience in AR submodule is mostly prefered.
• SAP S/4 HANA experience is an advantage.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Good communication and presentation skills in English to build relationship and work closely with client stakeholders.
• Ability to facilitate effective workshops to lead target state design.
• Demonstrated excellence in conceiving and executing SAP solution.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 107244In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Research, Data Analysis, Problem Solving

Job type:

Full-time

• Front office / sales and service transformation.
• Omni-channel customer journey and experience design.
• Operating model transformation.
• Digital enablement and platform implementation.
• Customer Acquisition and Engagement initiatives.
• You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
• With regard to Customer Acquisition and Engagement initiatives, you will:Develop customer acquisition plans and campaigns that encompass competitive assessment, testing strategy, creative positioning, integration into partner digital channels, and leveraging emerging media options (Programmatic Display, PPC, Video, Social, etc.) to deliver against business goals & agreed KPI/Outcomes.
• Partner closely with client stakeholders (Marketing, Analytics, Research, Products, Technology etc.) to build effective marketing plans; launch key initiatives and track key performance indicators.
• Design and Oversee Transformation Initiatives across multiple enabling pillars in their Operating Model (Customer Experience, Organization Structure, Marketing Processes, Products, Proposition, Data, Analytics, Reporting/Insights and Marketing Technology) which impact the client s Go-to-Market capabilities.
• Design digital media initiatives for clients covering owned, paid and social media including Email, Display, PPC, Affiliates, etc.
• Support implementation of Campaigns to maximize segment/channel opportunities and track their performance.
• Enable clients to establish a robust marketing governance framework.
• Work closely with client s business units to promote cross channel pollination, optimize existing customer experience, and identify profit opportunities.
• Significant growth opportunities exist for candidates who demonstrate good skills in developing & executing strategies that deliver business results and the ability to see the big picture, join the dots and align all stakeholders towards flawless execution.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
• RequirementsTertiary qualification in a business, marketing or technology discipline.
• Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
• Minimum 8-10 years of working experience in the Consulting Industry and/or Financial Services Industry (Banking), ideally in products, retail marketing or digital acquisition roles.
• Good knowledge of retail banking products and segments (wealth, loans, cards, SME, Affluent etc). Prior experience/exposure to insurance products will be an advantage.
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Types of role led:Digital Transformation in a bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign.
• Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability).
• Retail Bank Marketing or Digital Acquisition roles.
• Experience in designing and executing integrated marketing campaigns, and optimizing campaign performance.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills.
• Strong analytical skills, with the ability to interpret data and insights to inform strategy and decision-making.
• Creative thinker with a results-oriented mindset and a passion for driving innovation and delivering exceptional business results.
• Proficient in Excel and PowerPoint usage to present recommendations to client.
• Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 107088In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

SAP FICO, Finance, Accounting, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:Bachelor or Master s degree in Finance and Accounting, Information Technology, Business Admistrative or relevant field, supported by relevant experience.
• Minimum of 10+ years of post-qualification experience working with SAP FICO by completed at least 8 end to end full life cycle of SAP FICO implementations.
• Working experience in Consulting firms is most preferred.
• Experience with S4/Hana is a big plus.
• Deep and wide experience in SAP led transformation programs in diverse industries.
• Broad understanding and appreciation of emerging business and technology paradigms.
• Demonstrated ability to engage client stakeholders on a range of issues.
• A self-motivated individual with ability to chart his/ her route to success.
• Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.
• Value driven, inclusive individual committed to client service excellence.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.
• Good command of English communication.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 107241In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

Finance, ERP, Excel, English

Job type:

Full-time

• Verify and Post Vendor s Invoice by 3-Way Matching with PO process and Non-PO Process.
• Verify Relevant VAT and Tax of transactional basis.
• Ensure that the overdue items are treated properly per standard procedure to support the business.
• Responsible for GL Reconciliation in AP Module to ensure that all transactions are accurately recorded regarding to Thailand Accounting Standard and Tax Regulation.
• Proceed Suspense VAT reconciliation to ensure that the balance and detail represent in ERP is correct before submission to Revenue Department.
• Coordinate closely with Global Finance Services (GFS) to ensure that all transaction are recorded / proceeded completely.
• Verify the detail in Ariba Flow to ensure the correctness in terms of Taxation & Accounting before final PO to be released.
• Support both internal and external auditors.
• Provide effective and timely support with internal and external inquiries.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor s degree in accounting.
• Min. 3-5 years experience in accounting roles.
• Good computer skills especially MS Office: Words, Excel.
• Good command of English.
• Ability to work under pressure, proactive, positive, and can-do attitude.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 106110In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Usability Testing, Compliance, English

Job type:

Full-time

• Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field.
• 10+ years of relevant experience in consumer-facing business domains.
• Expert in Quantitative research. (Log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.).
• But, also has experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
• Comfortable with planning, scoping, conducting, analyzing and communicating research.
• Experience in evaluating, negotiating, and working with external research vendors.
• Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
• Ability to demonstrate critical thinking beyond business requests.
• Is a great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders. (in English).
• Enjoys collaborative work in a dynamic, data-driven, and creative environment.
• Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals.
• Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business.
• Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams.
• Leads projects that are collaborations with other stakeholders.
• Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution.
• Expertise at evaluating research opportunities, particularly with ambiguous requests e.g. importance, urgency, and impact.
• Ability to manage, challenge and shape inbound research requests, and propose solid research projects or programs.
• Excellent project execution, while exploring alternate methods, mixed methods and innovative approaches.
• Deep understands of the pros and cons of quantitative and qualitative research - and use of this knowledge to direct projects to appropriate methods.
• Deep expertise in at least one domain (eg. Pricing), a user type (eg. Business traveler) or a method (eg. Diary Study), being the "go-to person" on the research team for this.
• Triangulation of findings, methods, and theories within a project to ensure reliability and depth of insight.
• Ability to maximize the value and efficiency of research by applying secondary research and expert inspection methods.
• Solid knowledge of various software tools common in the field (e.g. for surveys, diary studies, analysis), and ability to apply the right tool to the problem.
• Solid knowledge of GDPR, data compliance and ethics that is present in all of their activities.
• Drives cross discipline/department collaboration via research insights/activities.
• Collaborates efficiently with other researchers and other disciplines with clear commitment to shared ownership.
• Shows excellent communication skills; tailored communication style for different audiences, concise and to the point, open to take input and feedback.
• Contributes to the communication and implementation of agreed standards of research excellence across the organization.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

1 year required

Skills:

Financial Reporting, Financial Analysis, Accounting, English

Job type:

Full-time

• Work together with other team members and engagement managers in performing business / share valuation for potential buy-side and sell-side M&A and financial reporting purpose.
• Assist with researching various technical and industry specific issues.
• Perform market and industry analysis.
• Perform financial analysis.
• Assist in valuation report preparation.
• Assist engagement manager in key finding/reporting presentation to client.
• Participate in the development of proposal and client presentation.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analysts across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor s or master s degree in accounting, Finance, and/or other related fields.
• Analyst - 0-1 year of working experience in auditing and finance related field.
• Good analytical skills and be able to work independently with the projects assigned.
• Good command in English, both speaking and writing skills.
• Professional credentials such as SEC-FA license, CFA, FRM is a plus.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 106323In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

SAP FI, Teamwork, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirement:A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Good understanding of SAP implementation methodology.
• Consultant will require a minimum of 3-6 years of experience in SAP FI Module, preferably with 2-3 end to end full life cycle implementations.
• SAP S/4 HANA experience is an advantage.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Good communication and presentation skills in English to build relationship and work closely with client stakeholders.
• Ability to facilitate effective workshops to lead target state design.
• Demonstrated excellence in conceiving and executing SAP solution.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 105848In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

Financial Analysis, Business Development, Accounting

Job type:

Full-time

• Assist clients in designing and developing defendable transfer pricing policies and models for goods, services and intangible property, such as trade names, trademarks, licenses, and technology.
• Review functional and risk analyses.
• Review economic and financial analysis and models.
• Assist clients in implementation of their transfer pricing models and policies.
• Regularly meet/visit client to ensure information are collected and deliverables are on time.
• Review transfer pricing reports, TP disclosure, CbCR prepared by staff/clients for director/partner signing off.
• Provide support to clients in addressing issues arising from transfer pricing audits with the Thai Revenue Department.
• Assist clients for obtaining advance pricing agreements and supporting application and negotiations between tax authorities.
• Work with our international tax teams and other groups on structuring international arrangements.
• Participate in business development pursuits.
• Actively mentor and coach transfer pricing consultants/senior consultants and provide constructive feedback to support their development.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsBachelor s degree in Accounting, Economics Business Administration, Law, Master s degree is preferable.
• At least 5 years of total working experience in tax, transfer pricing, or consulting.
• Accounting background with good analytical and research skills.
• Able to work effectively in both dynamic international and local environments.
• Very good command of English writing/speaking skills (TOEIC, TOEFL, IELT Score is a plus).
• Microsoft office applications (Microsoft Word/Excel/ PowerPoint) and enthusiasm to learn the new software program.
• The recruited candidates shall be entitle to future mobility program within Deloitte global network or participate in certain international assignments.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 103060In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Assurance, Finance, Quality Assurance, English

Job type:

Full-time

• Perform IT Audit and Advisory services for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Product, etc.).
• Participate in significant meetings with client's management to communicate detailed audit findings and recommendations, as assigned.
• Perform any other tasks or assignments.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analyst, Consultant, Senior Consultant across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• RequirementsEducation background in Accounting, Finance, and/or other IT-related fields (eg., AIS/MIS, Computer Engineering, Computer Science, etc).
• At least 1-3 years experience in IT Audit / IT Security / IT Quality Assurance, or Financial Audit with some IT knowledge (e.g., access control, change management).
• Knowledge in Audit concept / technique, and willing to learn more in IT Audit and Advisory services.
• Can do" attitude and able to work either individually or with team under pressure (e.g., quality and timeliness of audit reports).
• Experiences in using CAAT or Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 36464In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Risk Management, Software Development, Kubernetes

Job type:

Full-time

• Design, develop, and maintain security systems, tools, and best practices across the stack (frontend, backend, mobile, and infrastructure).
• Identify, assess, and mitigate security vulnerabilities through proactive risk management and threat modeling.
• Collaborate with product managers and developers to embed security into the software development lifecycle (SDLC).
• Develop and enforce policies for secure coding, data protection, and incident response.
• Implement robust authentication and authorization mechanisms.
• Conduct regular security assessments, including penetration testing and code reviews.
• Monitor, detect, and respond to security incidents using advanced tools and methodologies.
• Enhance infrastructure security using Kubernetes, Docker, and cloud platforms (GCP, AWS).
• Stay current on emerging threats, vulnerabilities, and security trends, and recommend actionable insights to improve defenses.
• Champion security awareness across the organization, including training sessions and knowledge-sharing activities.
• Ensure compliance with relevant security standards and regulations such as ISO 27001, PDPA, GDPR, SOC 2, or PCI DSS.
• Basic QualificationsProven expertise in application security, cloud security, and infrastructure security.
• Proficiency in securing systems built with technologies such as Node.js, Golang, Elixir, Python, React, Svelte, or Flutter.
• Experience with tools like Docker, Kubernetes, and cloud services (GCP, AWS).
• Strong understanding of cryptographic principles and secure communication protocols.
• Familiarity with CI/CD pipelines and secure DevOps practices.
• Hands-on experience with security tools for vulnerability scanning, penetration testing, and threat detection.
• Deep understanding of database security, especially with PostgreSQL or other relational or non-relational databases.
• Strong analytical and problem-solving skills with a security-first mindset.
• Excellent communication skills and the ability to collaborate effectively in Agile teams.
• Self-motivation, adaptability, and a strong work ethic.
• Preferred Qualifications We re especially excited if you bring:Experience leading security initiatives or mentoring other engineers in security best practices.
• Expertise in compliance frameworks such as ISO 27001, PDPA, GDPR, SOC 2, or PCI DSS.
• Advanced knowledge of security monitoring and incident response systems.
• Strong system design skills with a focus on secure architectures and long-term trade-offs.
• A proven track record of securing fast-paced, high-growth tech environments.
• A passion for securing user-centric products and contributing to their success.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Job type:

Full-time

• Support on audits of import/export transactions.
• Ensure the control and governance of the Local customs regulations.
• Operations.
• Perform import/export operations and work with Logistics Vendors.
• Work with Logistics Vendors to ensure smooth day to day operation.
• Support and provide the troubleshooting and issue resolving on import/export operation.
• Own tracking, savings, service improvement projects data gathering and results tracking.
• System/Capability.
• Own Master Data set-up and maintenance.

Experience:

3 years required

Skills:

SAP

Job type:

Full-time

• 1-3 years of recent experience in treasury/cash management operations with a focus on daily cash positioning and short-term cash forecasting required.
• Experience with SAP preferred.
• EDUCATION.
• Bechelor degree in Finance & Accounting.
• ROLE & RESPONSIBILITY.
• Handle Cash Flow Planning and the various daily banking transaction within the stipulated cutt off time in order to mininmize finacing costs/maximize return. In addition, given the large transaction value processes, accuracy is important to avoid mishaps causing large funding gap position. In addition, the incumbent would have to interact more and more with financial institutions and make decisions, in consultation with another TR section relating to short term funding and placements.

Experience:

8 years required

Skills:

Social media, Market Research, Research

Job type:

Full-time

• Designs campaign user journeys with the right touchpoints, frequency & sequencing, leveraging HCP insights and behaviour-based personas; designs holistic, OC customer experience delivery ecosystem with maximized reach & impact.
• Provides overall direction for enhancing CX by analysing business objectives and customer needs as well as developing, communicating, and implementing business strategies and practices whilst driving continuous improvement in CX tools, documentation, and processes.
• Ensures that digital and physical interactions are consistent, using technology and digital solutions; establishes a closed loop feedback strategy to crate meaningful engagements.
• Develops high-level customer experience roadmap; sets prioritization rules and develops guidelines for improving the customer experience.
• Monitors the performance of various internal & external platforms like GSK owned web portal for HCPs/ 3P/ Other Brand.com pages to improve the user experience.
• Channel Strategy.
• Leads channel strategy/action plan and ensures improvement in the quality of customer interactions through improved cross-channel orchestration and personalization.
• Identifies opportunities to establish new channels (voice, chatbots, social, virtual, etc.) based on customer preferences and formulates strategies to scale them.
• Provides recommendations on GSK owned and non-GSK owned channels (e.g., site, email, paid social); works closely with Tech to improve channel experience and raises any risks, concerns, or business implications of channel choices.
• Takes on team leadership responsibility to lead a team of 1-2 people to implement channel plans effectively.
• Customer Insights & Analytics.
• Leverages CX framework, insights from customer data & information from different channels (e.g., Sales team feedback, social media, market trends, NPS scores etc.) and external market research reports for trends to adjust customer engagement strategy.
• Acts as the voice of the customer to inform brand strategy, ensuring the tactical plan successfully addresses CX challenges and opportunities.
• Tracks performance of activities, campaign user journeys & respective channels and acts as an expert, providing suggestions to respective brand teams on how to continually optimize.
• Cross-functional Collaboration.
• Collaborates with cross-functional teams to use the appropriate GSK supported tools and ensures all functions & Business partners are kept informed of certain channel/campaign objectives.
• Guides on the execution of an orchestrated campaign user journey.
• Bachelor s Degree in Sales, Marketing, or any other related discipline. MBA preferred.
• 8+ years of recommended total experience, including 5+ years of relevant experience, preferably in digital marketing, brand management, omnichannel engagement, or customer experience.
• Campaign Management: Ability to support OC campaigns with designing user journeys and orchestrating right set of channels basis HCP insights/feedback.
• Channel Strategy & Management: Ability to devise an effective plan for engaging with HCPs through their preferred channels (e.g., emails/WhatsApp/calls/social media/F2F etc.) in the right frequency and sequence utilizing tools available.
• Customer Journey Mapping: Ability to visualize and analyze the various touchpoints and interactions with the HCPs and act on it to ensure seamless customer experience.
• Customer Experience Management: Ability to design and manage the HCP experiences across all touchpoints and channels in the campaign user journey to maximize customer satisfaction.
• Marketing Analytics & Customer Insights: Ability to gain insights into the performance of campaign user journeys and its impact on customer experience, by analyzing various CX metrics, customer feedback/NPS, etc.
• User Interface (UI Design): Ability to design appropriate user interfaces for various HCP engagement platforms/applications/ software, such as website, apps, emails, chatbots etc.
• Digital Marketing: Ability to engage with HCPs through various digital channels, such as search engines (SEO/SEM), social media, emails, websites, etc. to increase the reach & engagement, and enhance the customer experience.
• Data Analysis and Synthesis: Ability to analyze information, draw conclusions, generate solutions, and evaluate outcomes to refine campaign user journeys and channels usage.
• Design Thinking: Ability to understand & analyse HCPs behaviour/needs/preferences and OC campaign goals/objectives to suggest appropriate journeys and right set of channels for engagement, on an ongoing basis.
• Why GSK?.
• Uniting science, technology and talent to get ahead of disease together.
• GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
• Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
• Important notice to Employment businesses/ Agencies.
• GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.