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Job type:
Full-time
Salary:
negotiable
- JD for supervisor sort
- A Sortation Senior Supervisor at Lazada Express typically oversees the operations of sorting centers to ensure packages are processed efficiently and accurately.
- Sortation Supervisor - Lazada Express.
- Ensures end-to-end Sortation Processes are enforced, complied and to report any deviations to Manager (Sortation). Reports directly to Sort Manager. Monitoring and Planning Manpower day to day and ensure all daily tasks can achieve target in each day.
- Oversee daily operations of the sortation center, ensuring packages are sorted correctly and dispatched in a timely manner.
- Manage and lead a team of sortation staff, including manpower planning, training, scheduling, counselling, disciplining and performance evaluation.
- Monitor and improve operational processes to enhance efficiency and productivity.
- Implement standard operating procedures (SOPs) and ensure operation compliance are met.
- Provide guidance and support to team members, addressing any issues or concerns promptly.
- Ensure all packages are handled with care and sorted accurately according to destination.
- Address any discrepancies or errors in the sorting process and implement corrective actions.
- Track key performance indicators (KPIs) and generate reports on sortation center performance.
- Analyze data to identify trends, inefficiencies, and opportunities for improvement.
- Foster a positive and collaborative work environment.
- Prepare technical reports e.g. EOD report by collecting, analyzing and summarizing information and trends.
- Qualifications- Bachelor s degree in logistics, supply chain management, business administration, or a related field
- Proven experience in logistics, warehouse management, or a similar role, preferably in a sortation or distribution center.
- Experience in a supervisory least 3 years is highly desirable.
- Ability to manage large groups of people
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficient in using Microsoft excel e.g. pivot, lookup
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Willingness to work flexible hours, including nights, weekends and long holiday if required.
Skills:
Express
Job type:
Full-time
Salary:
negotiable
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Development, Document Scanning {+ 45 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
Experience:
3 years required
Skills:
Compliance, Contracts, Express, English
Job type:
Full-time
Salary:
negotiable
- Deliver site performance and operational excellence through quality of products and services for both Fuel and Non-Fuel at 30-35 Shell retail sites based insouthern provinces.
- Deliver Sales and Operations targets for geographical area through regular reviews and appropriate action plans.
- Manage the territory assigned in terms of sales, network management, marketing and handling challenges of retailers and site staff.
- Act as a business consultant to Retailers on proper management of retail outlets on working capital and inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms.
- Ensure that the Retailers trains and develop their staff and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
- Maximize sales potential at site through consulting, coaching and motivating retailers.
- Identify and address performance gaps, offer tools and support profitable sites operations on daily basis.
- Manage underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.
- Compliance: Ensure Retailers follow Site Operations and HSSE standards, contracts and manuals.
- Deliver consistent a good customer experience by managing contract compliance.
- Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
- Manage customer complaints for sites in the respective territory.
- Strong sales and commercial skills.
- Experiences in retail and operation management.
- Excellence coaching and motivating abilities.
- Strong experience in customer and partner relationship management.
- Bachelor's degree and minimum 3 years of relevant work experience.
- Fluent in both Thai and English Communication skills including writing, speaking, and reading.
- 30 - 35 retail station for Fuel, Lubricants, Convenient Retailer and Café.
- Based in upcountry - southern provinceSongkhla.
- Full time job.
- Company Description.
- Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
- An innovative place to work.
- There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
- An inclusive place to work.
- To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
- We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
- A rewarding place to work.
- Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
- We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Skills:
Express, Contracts, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Growing the Take Care of Your Car (TCOYC) category. TCOYC currently contributes nearly 90% of the Non-Fuels income in Mobility Thailand. With a network of ca. 400 Shell Helix Oil Change Plus (SHOC+) on Mobility sites, the business is one of the largest Lubricants and Car Care offerings in the B2C segment in Thailand. Mobility Thailand is also growing its offering for the 2 wheeler segment by building nearly 200 Shell Advance Motorcycle Care Express (SAMCE).
- Scaling up the Shell Café business: Mobility Thailand has grown the Shell Café netwo ...
- Leading the identification and development of new partnership and alliance opportunities: Mobility Thailand has several alliances and partnerships in place that contribute to the offering at Mobility sites. With over 20,000 sq m of available capacity growth in Alliances is a key growth lever. This includes enhancing the strategy of CR business for Shell with a win-win perspective for company, partners, and Retailers.
- The Convenience Retail Manager role will offer development towards several commercial leadership roles. This is a high profile role that offers opportunities to showcase leadership, and commercial capabilities to senior stakeholders in Thailand and in the region. The successful applicant will have the platform and the empowerment to make a substantial positive impact on Thailand Mobility business.
- Lead the Convenience Retail team and the broader Mobility team towards delivery of CR/Non-Fuels Retail (NFR) strategy, ambition and targets.
- Develop new strategies, enhance existing tactics, and flawlessly implement Convenience Retail plans for the market unit.
- Lead, coach & direct the implementation of all NFR activities to maintain a competitive advantage for Mobility.
- In collaboration with Sales, Operations, Network and Fuels Marketing team, you will contribute to the delivery of the integrated Mobility agenda for Thailand.
- Develop, negotiate, deploy, and manage third party contracts that exist/will exist within the Shell Mobility network, including co-locators, on-the-go services, suppliers and vendors.
- Develop integrated co-locator partnership strategy (approach, road to market and launch) and be accountable for executon of the strategy, including delivery of capx nd opex plans and delivering profitability.
- Develop and drive the CR agenda through effective collaboration with other functions in Mobility Thailand to ensure a high standard of delivery and compliance at Mobility sites, utilizing Continuous Improvement techniques to drive simplicity and efficiency into business processes.
- Be the custodian of CR Pricing Policy.
- Develop a compelling CR offer appropriate to the different customer segments and maximizing opportunities with product range/choice/supply.
- Work with Operations and Sales teams to build the right skills/capabilities on site to deliver the integrated offering.
- Implement all CR/NFR marketing activities within budget and time frame to achieve the financial targets for the business.
- Own and control the CR/NFR profitability/budgets and provide input into the annual planning process to drive and improve NFR profitability for the longer term.
- Interface with our suppliers and strategic CR partners and ensure cost-effective procurement for the CR business.
- Act as the overall focal for T&R and CR SP&A planning as the Marketing Integration Lead from CR.
- Accountable for Shell Shuan Shim legendary brand.
- What we need from you.
- We are actively seeking individuals with a proven track record of leadership in teams, preferably within the Mobility/Convenience Retail sector. Your experience in sales, marketing, and business development, along with a demonstrated ability to drive value, will be highly valued.
- Commercial Acumen: Your business-driven mindset and entrepreneurial spirit allow you to navigate complex challenges strategically.
- Demonstrated leadership: Your ability to coach, motivate and inspire others to develop and lead others towards exceptional results.
- Effective Communication: As a skilled communicator, you can influence, persuade, and coach others to achieve outstanding results.
- Strategic Thinking: You approach problems with a forward-thinking mindset, considering long-term impact and innovative solutions.
- Stakeholder Management: You excel at building strong relationships and collaborating effectively with various stakeholders.
- Energy and Passion: Your self-starting attitude and unwavering commitment contribute to delivering exceptional success.
- Customer Focus: You understand consumer demand and prioritize customer satisfaction.
- Bilingual Proficiency: Fluent communication skills in both Thai and English (writing, speaking, and reading) are essential.
- If you don t see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.
- Company Description.
- Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
- An innovative place to work.
- There s never been a more exciting time to work at Shell.
- Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
- An inclusive place to work.
- To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
- We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
- A rewarding place to work.
- Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
- We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Experience:
5 years required
Skills:
Express, Assurance, Project Management
Job type:
Full-time
Salary:
negotiable
- The Technical Operation Manager for Mobility and Lubricant Services (Take Care of Your Car - TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region.
- The ideal candidate will have a strong background in operations management, a passion for customer service, and a deep understanding of the automotive industry that responsible in Operation Excellence role that manages the standard roll out of frontlin ...
- Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
- Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
- Support lubes category manager to implement their strategy at site level range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
- Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
- Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
- Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
- Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
- Consider Flexible Scheduling: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
- Shop Efficiency Audits: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
- Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
- Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
- Improve Customer Acquisition and Retention by service and CRM or CRT Program.
- Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
- Seasoned of project management and stakeholder management.
- Bachelor's degree in business administration, operations management, or a related field.
- Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service), preferably in the automotive or retail industry, with a focus on quick lube or oil change services.
- Proven track record of leading and managing teams in a fast-paced environment.
- Familiarity with automotive products, services, and industry trends, with a focus on oil change services and Shell lubricants.
- In-depth understanding of business operations, including financial management, budgeting, forecasting, and P&L analysis within a franchise or network setting.
- Proven track record of delivering exceptional customer service and building strong relationships with customers within a branded network environment.
- Ability to identify and address customer needs and concerns in a timely and effective manner, ensuring customer satisfaction and loyalty.
- Experience in managing Stock in operations, including inventory control, procurement, for automotive lubricants and related products.
- Familiarity with various operational software systems, such as POS systems, inventory management tools, and CRM platforms, specifically those used in the automotive or retail industry.
- Experience managing franchise operations, including franchisee relations, performance evaluation, and compliance within a branded network.
- Experience in driving process improvements and operational transformations while maintaining compliance with Shell's standards.
- Ability to analyze data and make informed decisions to improve performance, while considering the specific requirements and guidelines of Shell's franchise operations.
- Company Description.
- Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
- An innovative place to work.
- There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
- An inclusive place to work.
- To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
- We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
- A rewarding place to work.
- Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
- We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Skills:
Social media, Enthusiastic, Fast Learner, English
Job type:
Full-time
Salary:
negotiable
- Achieve & maximize both individual and team target across all platforms.
- Coach & lead sales associate team to achieve sales goals.
- Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
- Liaise between sales and management team.
- Use MS Office & social media platforms and technology to connect with customers and encourage sales.
- Strategy & Management.
- Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
- Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
- Teach & encourage team in O+O and omnichannel selling.
- Drive, motivate, coach & create a positive working atmosphere within team.
- Manage & evaluate teams.
- Recruit & develop talents.
- Work with Retail Manager and Head Office to build a client-centric store culture.
- Client Service & Management.
- Coordinate sales promotion activities.
- Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
- Ensure sales teams offer a positive customer experience.
- Enhance customer experiences of both CXE & NPS.
- Are you .
- Enthusiastic and empathic with strong leadership, interpersonal and communication skills.
- Agile, comfortable to adapt and a fast learner.
- Confident and determined to initiate and express ideas.
- Passionate about beauty and cosmetics.
- Digitally savvy with computer literacy, social media and data analysis skills.
- Equipped with O+O sense.
- Experienced in retail or in a department store industry preferred.
- Communicate & written fluently both in Thai and English is a MUST.
- Able to work on weekend.
- 90% working at department store.
- You can apply to up to three jobs within a rolling 30-day window.
- You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.
- Please visit "Your Application Space" to see the jobs you have already applied to.
- Please don t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Experience:
8 years required
Skills:
Software Development, DevOps, Jenkins
Job type:
Full-time
Salary:
negotiable
- Be the key technical sales leader and influencer in shaping customer decisions to buy, build and transform new markets and lead transformational shifts in our customers.
- Engage in conversation with customers and collaborate with Microsoft and GitHub account and partner teams to drive and qualify new opportunities, understand key technical objections, and resolve technical blockers.
- Lead end-to-end conversations and initiatives about Developer Productivity and moder ...
- Influence Microsoft s and GitHub s go-to-market and product strategies and roadmaps by documenting and sharing insights to sales, marketing, and engineering stakeholders on current and future product requirements, sales blockers and customer feedback.
- Required/Minimum Qualifications 8+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years of technical pre-sales or technical consulting experience.
- OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience.
- OR equivalent experience.
- 5+ years DevOps experience, including Agile, CI/CD, quality, automation, and security with one or more of the DevOps toolchains (i.e., Azure DevOps, GitHub, GitLab, Atlassian).
- 2+ years of DevSecOps experience and Shift Left practices with products such as GitHub Advanced Security, Checkmarks, Fortify, SonarQube, Defender for Cloud.
- Solution Sales Experience: 3+ years in customer-facing advisory or pre-sales to demonstrate the ability to distill core technical concepts and connect them to business outcomes. Work experience should involve presales, technical consulting, solution design, project envisioning, planning, development, deployment, and management. Proven customer facing consultative skills.
- Additional or Preferred Qualifications Practical experience building and deploying cloud applications in Azure using GitHub Enterprise Cloud or Azure DevOps.
- Experience using, managing and deploying DevOps toolchains such as GitHub Copilot, GitHub Actions, Azure DevOps, BitBucket or Jenkins.
- Experience using, managing and deploying Microsoft Dev Box.
- Experience in Shift-Left security development practices (DevSecOps) with toolchains such as GitHub Advanced Security, GitHub Advanced Security for Azure DevOps, Snyk and other similar products.
- Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills:
Scrum, Javascript, JSON
Job type:
Full-time
Salary:
negotiable
- Design, build and configure workflow applications to meet business process and application requirements.
- Work with team members to analyze technical requirements, design options and complexity estimates, and agree how to deliver the requirements through participation in refinement and planning sessions.
- Actively participate in Scrum meetings, you'll give timely status updates on areas for which you are responsible.
- Inspect and adapt, finding innovative ways to make your team work more effectively through agile retrospectives and reviews.
- Perform technical investigation and discussion with development teams and content operations.
- Essential Skills/Experience Required: Experienced in Javascript, HTML, CCS, JSON and REST.
- Experienced in IBM Business Automation Workflow [BAW] or any workflow solution is an advantage.
- Understanding of security implications, secure coding approaches and writing clean, readable code and reusable components.
- Familiar with continuous build and integration and code management tools (GitLab, Git Pipeline and Jenkins) in Software Development Lifecycle.
- Excellent problem solving and communication skills, both verbal and written.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
5 years required
Skills:
Software Development, Problem Solving, Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- On-call support/ weekends on a rotation basis.
- Provide 2d level of technical support for all application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen within application systems.
- Work closely with application development teams and platform team to investigate and fix issues.
- Monitor, update and maintain application systems to ensure they are working as operational.
- Understand and be able to study and apply new technology to support business requirements.
- Continuously improve work scope and reduce manual work.
- Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
- Key member of the incident response team.
- A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
- Require strong technical, analytical, interpersonal and organizational skills.
- Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
- 3 - 5 years of relevant work experience.
- Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
- Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
- Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
- Excellent service mind and good customer service skills.
- Able to work under pressure.
- Good command of spoken and written Thai and English.
- Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
- Understanding the Financial terminology (especially Loan) is preferred.
- Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
- Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.
Experience:
4 years required
Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.
- Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.
- Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities.
- Accountable for achieving individual training performance metrics.
- Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required).
- Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations.
- Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.
- May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids.
- Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation.
- Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis.
- Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.
- Candidate Profile.
- Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred.
- Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.).
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office.
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable.
- Self-starter, sense of urgency, and works well under pressure.
- Strong attention to detail.
- Sense of professionalism and ability to develop good relationships.
- Career Framework Role.
- Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
- Analyzes possible solutions using standard procedures and principles.
- Builds knowledge of the organization, processes and customers Solves a range of straightforward problems.
- Receives a moderate level of guidance and direction.
- Disclaimer.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
- Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
- Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
Skills:
Compliance, Assurance, Microsoft Azure
Job type:
Full-time
Salary:
negotiable
- Supports cross-program, and cross-group Architecture strategies, opportunities, and problem resolution within a given domain, also setting enterprise direction.
- Provides input and guidance regarding the creation of guardrails (standards, policies, patterns, process and practice improvements etc.).
- Acts as a consultant and trusted advisor, establishing and maintaining an ecosystem of contacts within business units, regulatory bodies, even customers, to understand business activities and business drivers, as well as business vision and strategy.
- Updates and maintains the key Architecture artifacts (inventories, reports, roadmap and other domain artefacts).
- Conducts horizon scanning, looking for emerging technology. This includes not just the identification of our industry's technology direction, but also as well as social, environmental and behavioural trends that would have an impact.
- Audits compliance with domain guardrails (over and above day to day governance and assurance carried out by federated solutions architects).
- Understands relevant vendor strategies, product roadmaps, and customer preferences.
- Qualifications & Experience: Professional qualification or similar, such as TOGAF.
- Knowledge and experience of one or more architectural domains (business, data, application, technology).
- Knowledge of architectural frameworks, techniques and practices used in enterprise and solution architecture.
- Ability to engage with colleagues around our product and technology functions. Solid grasp of AWS and/or Microsoft Azure technologies, especially storage technologies.
- Strong knowledge of Hadoop/NoSQL.
- Good working knowledge of GCP, especially BigQuery.
- Preferred - knowledge of financial market data.
- Preferred - experience of information architecture.
- LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
4 years required
Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.
- Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.
- Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities.
- Accountable for achieving individual training performance metrics.
- Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required).
- Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations.
- Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.
- May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids.
- Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation.
- Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis.
- Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.
- Candidate Profile.
- Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred.
- Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.).
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office.
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable.
- Self-starter, sense of urgency, and works well under pressure.
- Strong attention to detail.
- Sense of professionalism and ability to develop good relationships.
- Career Framework Role.
- Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
- Analyzes possible solutions using standard procedures and principles.
- Builds knowledge of the organization, processes and customers Solves a range of straightforward problems.
- Receives a moderate level of guidance and direction.
- Disclaimer.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
- Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
- Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
Experience:
5 years required
Skills:
Automation, Java, Web Services
Job type:
Full-time
Salary:
negotiable
- Work closely with product and development teams to understand product architecture, functionality, and to ensure project success.
- Take a proactive approach to identification, prevention and support for defects.
- Writing automated test and test harnesses application and services under test.
- Writing and reviewing test strategies, test plans and test cases based on agile stories and/or product requirements.
- Architect and design automation framework Development.
- Make testing as integral part of the development process.
- Mentor the junior-SDE-Test individuals.
- Be a major contributor to our test frameworks and services.
- Essential Skills/Experience Required: 5+ year of quality engineer experience with a proven background in writing structured automated tests.
- 2+ year of leading the quality engineer team.
- Strong experience in JAVA Programming and Rest Assured, and in developing high quality automation frameworks.
- Strong experience in BDD, TDD, Data driven and Hybrid automation frameworks.
- Strong experience to programmatically test products; measure test coverage; develop the best automation, profiling, and performance/ load testing tools; and drive testability and diagnostic ability into the product.
- Experience with Web application standards and REST API's (Web services, JSON, HTTP, Https).
- Experience with automation, web deployment and engineering environment tools such as Jira, GitHub, Jenkins.
- Experience in testing applications on Cloud infrastructure (AWS) is a plus.
- Experience working with Docker containers is a plus.
- Experience using Git commands is a must.
- Validate quality and know what it means to ship high quality code.
- Dedicated, hardworking, a standout colleague with a "can do" attitude.
- Adaptable and can quickly learn new technologies.
- Have an excellent attention to detail.
- Are curious and passionate learners.
- Mentor and encourage others to improve for everyone around them.
- Desired Skills/Experience Required: Good experience using AWS cloud resources.
- Good understanding of object-oriented programming techniques.
- Experience in using technology/tools such as: JMeter, Postman.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
8 years required
Skills:
Digital Marketing, Quantitative Analysis
Job type:
Full-time
Salary:
negotiable
- Digital Transformation & Strategy: Helping clients rethink the impact of digital on their business and accelerate their transformation efforts.
- Emerging Technology Topics Advisory: including Cloud, Blockchain/Crypto/DeFi, Metaverse/Web3* Customer Centricity: Reinventing the customer experience, leveraging journey maps, deep customer empathy, and data to create transformative digital interfaces, marketing strategies, and process innovations.
- Digital Marketing & Personalization: Optimising digital marketing programs across al ...
- Big Data & Analytics: Driving transformational value through cutting-edge applications of AI and Machine Learning tools that are fully scaled into the business.
- New Ways of Working: Building ongoing organisational change capabilities, and helping clients transform into digital enterprises that continue to develop and innovate with speed, at scale.
- Transformation of the Technology Function and Technology Build: Redesigning technology functions to improve flexibility, efficiency, and Business-IT alignment.
- What You'll Bring.
- A minimum of 8 years of work experience; of which at least 3 years in strategy consulting environment and demonstrated experience leading a team of consultants in driving large-scale digital transformation projects and advising clients on a range of technology topics.
- History of building credibility and relationships with leaders, technical and non-technical people to align on strategy, inspire stakeholders, and execute on a day-to-day basis. The ability to work with and lead multi-disciplinary teams including engineers, architects, data scientists-or whatever is required to solve the client's challenge-will be vital to success.
- Advanced quantitative analysis, solid business acumen and problem- solving ability.
- Established record of driving digital transformation and topics with value creation in mind.
- Excellent communication skills; able to explain complex industry concepts in non-technical terms.
- Bachelor's degree preferably in an IT/Computer Science, Engineering or related discipline.
- MBA, Masters or PHD will be highly regarded.
- Flexibility to travel within SEA region.
- Additional info.
- What Can A Career At BCG Offer You?.
- An opportunity to innovate and change: We have a legacy of developing deep insights and game-changing ideas and our case teams take ideas from all levels in order to deliver breakthrough insights to our clients.
- Training and mentoring: We embed mentorship and apprenticeship throughout your time at BCG. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn.
- A collaborative approach: You will join a growing team of talented individuals, operating and learning from people with a diverse and broad set of backgrounds.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer. Click here for more information on E-Verify.
Experience:
3 years required
Skills:
Research, Market Research, Excel, English
Job type:
Full-time
Salary:
negotiable
- Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative storytelling to clients with insightful and actionable recommendations.
- Deliver three aspects of actionable insights KPIs: (1) quality of data, (2) quality of analysis and (3) quality of delivery (including. reporting and presentation).
- Build strong relationships with clients through an empathetic understanding of clients needs/requirements and consultative advisory.
- Interacting with prospective/existing clients and help with identifying new business opportunities by providing solutions to their business problems.
- Assist in driving continuous innovation and leverage new techniques and technologies into the field of qualitative research.
- A LITTLE BIT ABOUT YOU.
- Business acumen and well organized, including planning and focus to deliver the financial outcome.
- Highly motivated, self-directed, pro-active & possess a driven personality capable of working within tight deadlines or an agile environment. Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
- Qualifications Bachelor s Degree or equivalent, Master s Degree desirable; relevant Degree in sociology, anthropology, psychology or business is desirable.
- Having at least 3-5 years working in Qualitative Market Research, Ethnographic Market Research or related jobs.
- Diverse practical experience in different qualitative research methods (e.g. focus groups, ethnography, in-depth/expert interviews, grounded theory, projective techniques, etc.).
- Strong research discipline and exposure, with the ability to synergize both quantitative and qualitative research.
- Experienced in helping to manage a team.
- Excellent client management and relationship building skills and ability to converse with mid-level stakeholders in client organization.
- Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides.
- Excellent written & verbal communication skills in Thai and and English.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Skills:
SQL, NoSQL
Job type:
Full-time
Salary:
negotiable
- Shape the future of robust and scalable backend systems that power critical financial applications on a multi dealer FX Platform!.
- You will work as a BA on either buy-side, core or sell-side platform teams.
- Utilise your domain knowledge to write requirements for the development team you work with.
- Build positive relationship with Product team to understand the challenges that we are trying to solve and provide effective solutions!.
- Provide requirement elaboration and participate in issue triages.
- Qualifications/Requirements Proven Experience Excellent understanding of trading systems on FX products (spot, forwards, swaps and options) including non vanilla products.
- Experience with market data, trade pricing, etc.
- Good understanding of fix protocol.
- Understanding of Post trade processes and pre-trade checks.
- Ability to converse fluently on above with Senior Product Management on above topics.
- Technology Understanding of cloud-native application architectures.
- Experience with database design and management (SQL and NoSQL databases).
- Process Understands Agile process and metrics related to monitor the team.
- Excellent at recognising potential improvement in processes.
- Skills Required Pro-active self-starter, able to tackle high-level tasks with minimal direction; also to formulate, refine and propose new insights.
- Can dive into the detail when needed to tackle problems and can also ask the right questions to complete the picture.
- Must have excellent verbal and written communication skills, including the ability to present sophisticated subjects clearly and to make them accessible to others.
- Produce detailed, unambiguous user stories so that developers and QA are working with the same understanding.
- Ability to clearly articulate non-functional requirements e.g. response time, throughput, resilience; experience with low latency, high availability platforms would be helpful.
- Partnering with global teams including Product, Architecture and Development are key to this role.
- You will use Agile concepts like backlog refinement, MVP and feature increments to help lead the flow of work and also to handle expectations.
- Education - Bachelors or Masters Degree.
- Benefits Work with world class global and diverse engineering team located in Singapore, Bangkok, London, New york and Bucharest.
- We are a diverse and inclusive organization.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Software Development
Job type:
Full-time
Salary:
negotiable
- Develops knowledge and understanding of technologies in LSEG and utilises these in own scope of work and others as well as to create solutions.
- Autonomously writes clean, efficient code based on specifications to develop complete solutions occasionally utilising multiple languages or technologies.
- Handles own workload and promotes an open and inclusive culture.
- Builds knowledge of software development and utilises this knowledge within work.
- Works on design work and planning for user journeys.
- Completes the delivery of given tasks with some guidance and oversight.
- Builds strong relationships with their team and colleagues, collaborating closely with team.
- Communicates clearly and in a timely manner, keeping clear lines of communication open to ensure full understanding of information and tasks and asking questions where needed.
- Takes interest to develop knowledge in technology products and tools through on the job learning, certifications and projects.
- Qualifications & Experience:Professional qualification or equivalent.
- Strong knowledge of at least one programming language and the ecosystem of this.
- Some knowledge of patterns.
- Previous experience in a Software development and delivery role.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Product Development, E-learning, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Define which products are core to the solution portfolio.
- Articulate how each of the products brings unique client benefits.
- Ensure portfolio profitability is understood & improved over time.
- Commercial ownership of pricing rate cards & commercial policies.
- Identify the solutions with the highest revenue opportunity.
- Ensure APAC markets needs are met in product development roadmap.
- Provide APAC Markets teams visibility to product plans and timelines.
- Identify white space in the portfolio / unmet client needs and seek partner / acquisition programs to meet those needs (where we will not build).
- Accountable for the Portfolio Operating Plan (with the correct mix by solution).
- 2) How to Sell?.
- Build a strong community around the portfolio / expertise.
- A community that learns, adopts & activates with speed.
- A community that is formed with Sales & Delivery teams.
- Cross country client opportunities / Best practice sharing.
- Define the WOW to guarantee regular connections within local sales leaders & Market leaders.
- Maintain central Knowledge Management drives to enable your communities.
- Campaign calendar & content.
- Commercial Decks / Proposal Decks.
- Improve Demo Scripts.
- Create and coordinate TL and Webinars (with Inside Sales support).
- Market kit Product adaptation to APAC: Rate cards, Commercial Policies and Discounts, Communication kit (power pages, one-pagers, detailed product presentation, etc).
- Joint coordination with the Inside Sales teams for external and internal campaigns.
- Ensure that the Sales teams are enabled with best-in-class product / solution / sales training materials.
- Seek for consistency across APAC Markets.
- Ensure Power Position sales decks & pitch perfect examples available.
- Develop automated gift of content tools (in partnership with Inside Sales).
- Define the training product plans for APAC teams (in partnership with Inside Sales).
- Execute and coordinate the internal & external training plan (in partnership with Inside Sales).
- Work with Inside Sales team to translate these materials to eLearning where appropriate.
- Share competitive analysis.
- Lead / heavy support to major RFPs and or multi-market RFPs.
- Continuous support to local sales leaders in the definition of the best solution for client specific needs.
- Direct involvement with HQ clients: grow, build, impact relationship and revenue.
- In charge of the coordination of APAC markets for global RFP s.
- Connect with Commercial teams in other regions to identify opportunities to apply in APAC.
- Ensure strong visibility to revenue performance / outlook / $risks & opps for your product portfolio on an continuous basis.
- 3) How to Operate?.
- Strong alignment with Product & Delivery COE organization.
- Ensure product activation & quality consistency across APAC.
- Critical to align how & where new product activation will be tested and scaled through the Delivery COE organization.
- Connect with APAC Delivery team leader to define prioritizations if necessary, delivery gaps & opportunities, define rules and ways of working.
- Accountable for new product activation and scale.
- Role-model talent management excellence and support talent retention.
- Qualifications English level: advanced oral and written.
- Strong analytical skills and insight generation.
- High Negotiation, Problem Solving & Communications Skills.
- Teamwork: Ability to work with others on tasks and activities without necessarily being the leader, even when these are not directly related to their interests or objectives.
- Influence skills, good level of relationship / networking, internal and external.
- Self - motivation: Ability to work towards a goal without depending on constant recognition from your immediate boss.
- Self-starter with solid organizational and planning skills.
- Experience leading teams or solutions.
- High level of energy, motivation, drive, enthusiasm, initiative, commitment and professionalism.
- Good understanding of the client s needs.
- Able to effectively communicate in a cross-country environment.
- High understanding of the respective industries & retailing in both modern and traditional trade environments.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
4 years required
Skills:
Legal, Work Well Under Pressure
Job type:
Full-time
Salary:
negotiable
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
- Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
- Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
- Communicate expectations to employees and provide timely updates.
- Provide subject matter expertise in handling escalated customer calls as needed.
- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
- Stay current on internal work processes, policies and procedures. Attend required manager development training.
- Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
- Candidate Profile.
- Associate's degree in related field with two to four years of relevant experience preferred.
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
- Work well under pressure and follow through on items to completion.
- Strong communication skills, both written and verbal.
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
- Ability to mentor, coach and provide direction to a team of employees.
- Willingness to work a flexible schedule.
- Career Level Description.
- Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
- Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
- Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
- Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
- Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
- Support and manage the program together with other Team Leaders and Managers.
- Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
- Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
- The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
- Disclaimer.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
- Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
Experience:
6 years required
Skills:
Industry trends, Java, PHP
Job type:
Full-time
Salary:
negotiable
- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers technical decision for consumption projects and usage scenarios through tailored messaging, technical discussion ...
- Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
- Lead technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
- Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
- Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.
- Required/Minimum Qualifications: 6+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
- Additional or Preferred Qualifications: 8+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience.
- OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
- 3+ years of solution sales or consulting services sales experience.
- Subject matter expertise in any of the following is preferred: Understanding in one of the following: Systems Operations / Management - Virtualization; IP Networking; Storage; IT Security.
- IT Infrastructure knowledge.
- Software design or development - languages such as.NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig/Hive; Migration virtual machines from private to public cloud environments.
- SQL including OSS (postgres, MySQL etc), Azure SQL.
- NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB.
- Data Governance.
- Competitive Landscape - Knowledge of cloud development platforms.
- Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
- Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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