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Experience:

3 years required

Skills:

Enthusiastic, English

Job type:

Full-time

• Arrange import shipment from start to end.
• Make a booking with capacity planning team.
• Prepare, handle and process documentation house air waybills.
• Notify flight/Pre-alert to overseas.
• Tracking and update shipment cargo status to customer.
• Transfer a complete set of work to billing dep.
• Window contacts for customers take incoming calls, facilitate, coordinate or give direct response as required.
• Support Customers requirement and provide service to meet customer expectation or according to KPI setting.
• To handle cargo movement, complying with regulations and internal procedure.
• WHAT ARE WE LOOKING FOR? Bachelor s degree in any majors.
• 3 years of experience as an air export in freight forwarding companies.
• Good command of English and PC computer skills.
• Good communication with customer, internal, oversea.
• Service-minded, enthusiastic and good attitude for all business opportunities.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Skills:

Single License, English

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Job type:

Full-time

• จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
• ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
• นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
• สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
• มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
• Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
• ค่ารักษาพยาบาล.
• ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
• เงินสงเคราะห์กรณีเสียชีวิต.
• ตรวจสุขภาพประจำปี.
• วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
• ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
• 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

Experience:

No experience required

Skills:

Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai

Job type:

Full-time

• รับสายโทรศัพท์และให้บริการลูกค้าผ่านทางช่องทางต่างๆ เช่น โทรศัพท์และแชท เพื่อให้บริการเกี่ยวกับการสมัครสินเชื่อ การชำระเงิน หรือการแก้ไขปัญหาต่างๆ.
• ช่วยเหลือลูกค้าในการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
• ให้คำแนะนำเกี่ยวกับการสมัครสินเชื่อหรือบัตรเครดิต พร้อมอธิบายขั้นตอนและเงื่อนไขต่างๆ.
• ให้ข้อมูลและช่วยเหลือลูกค้าในการตรวจสอบยอดค้างชำระ รวมทั้งแนะนำช่องทางการชำระเงิน.
• ช่วยเหลือในการชำระค่าบัตรเครดิต รวมถึงคำแนะนำเกี่ยวกับเงื่อนไขและกำหนดการชำระเงิน.
• รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาด้วยความรวดเร็วและมีประสิทธิภาพ.
• ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
• วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขาหรือคณะ.
• สื่อสารภาษาไทยได้ดี.
• มีประสบการณ์ในงาน Call Center หรือ Customer Service อย่างน้อย 6 เดือน.
• ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
• เข้างานเวลา 9.00 - 18.00.
• สามารถเริ่มงานได้ในวันที่ 17 กุมภาพันธ์ 2568 หากสามารถเริ่มงานได้ตามวันที่ระบุจะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

Job type:

Full-time

• Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
• Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
• Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
• Provide high-quality professional customer service.
• Follow brand guidelines and processes for changes, if required.
• Thai nationality.
• Fluency in both Thai and English (CEFR B1 level) in reading, writing, and speaking.
• Bachelor s Degree in any related field.
• Fresh graduates are welcome to apply.
• Shift start times will vary between 9:00 AM and 12:00 PM.
• Work schedule: 5 days per week, with 2 days off per week.
• Base salary.
• KPI performance & attendance incentives.
• Medical insurance.
• 12 days of annual leave.
• Social security.
• Bhiraj Tower at Bitec (BTS Bang Na).
• 66 Tower (BTS Udom Suk).

Skills:

Business Development, Negotiation, Contracts

Job type:

Full-time

• Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
• Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers - mail, KVI, annual promotion plan, sales gap recovery action plan, special events, etc.
• Formulate Price policy and price structure by considering relevant factors and ensur ...
• Conduct industry deep dive analysis to support Bakery Business Development understanding of the market place & provide proactive insight to long term potential sourcing strategies (3+ years).
• Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
• Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
• Conduct, review and manage budgeting and costing of Bakery Business Development in overall to ensure that they are exercised with effectiveness and efficiency.
• Translate and cascade annual budget into steps of actions to achieve. Enrol and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
• Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations.
• Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
• Conduct and review yearly budgeting (sales, margin, other income) by Category and customer, strategic planning including corporate positioning market and competitive analysis.
• Review Price Negotiation: Makro mail, KVI: Direct & indirect competitor by store, price matching with competitor, normal price setting / Price structure, new item negotiate margin and other income. Review quotation process to manage supplier negotiation, to ensure products being developed meet targeted margin and priced. Review promotion year plan, action plan for sales gap recovery, special events and activities.
• Assortment review: New store, new product, renovation, Major by yearly: core product, store type, Control No. of SKU in and out by category by buyer, new item selection, deletion item review, Plan-O-Gram review & approve, performance review by item.
• Negotiates and manages major packaging contracts, insuring that the required quality, service, availability and budget objectives are achieved.
• Coordinates onsite visits by all critical suppliers to assure end use of supplier products are understood, production processes are reviewed, and end product flavor, texture, and look will be consistent with requirements.
• Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
• Coach immediate team, liaise with larger organization & suppliers to ensure results as per set strategic direction and each year budget.
• Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
• Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
• Strong knowledge of culinary operations in Food Service sector with demonstrated success, preferably.
• A Bachelor s degree or culinary degree is preferable.
• 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
• 5 - 7 year s strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Retails/Wholesales industry knowledge and experience.
• Must have experience working in commercial baking facilities and be familiar with grain processing particularly milling, sifting and heating grains.
• Demonstrated ability to develop market expertise and credibility in the Bakery Business Development industry segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
• Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Fosters Change and Innovation.
• Seeks solutions that strengthen quality, value, service and effectiveness.
• Creates Value for Customers. Anticipates and responds to market trends and opportunities.
• Demonstrates Business Acumen and Business Agility.
• Engages in effective operational and strategic planning.
• Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.

Experience:

5 years required

Skills:

Leadership Skill, Good Communication Skills, Finance, Excel, English

Job type:

Full-time

• Plan and manage activities to ensure agreed the standard process is met and align with the business directions.
• Process optimization in Fund Supervisory and Custodian Service.
• Maintain strong business partnership with Finance Institute, Securities Services, Technology, Operations and Human Resource to provide incremental value added services.
• Supervise our teams are operate/manage within turn around time and shall align to Prospectus, Local Operating procedure manaual, Local Law and regulation.
• Supervise Fund and related parties are smooth operate.
• Ensure satifactory internal audit and regulatory inspection.
• Work with Relationship managers, Securities Service Product, Compliance and related unites to efficient our duties and obligations.
• To management Fund/Customer require whether shall provide supporting document, services within turn around time.
• Continuously communicated, coach, share knowledge and provide appropriate training to teams.
• Identify high potential employees capable of driving future growth and performance.
• Establishes an inclusive and positive team oriented work enviroment and treats all employees with dignity and respect.
• Ensure Funds is operate to Prospectus, Local law and regulations.
• Ensure our process and duties comply to Local operating procedure manual, Prospectus, Local Law and Regulation.
• Bachelor s degree or upper in Business, Finance or Economics.
• Experienced custodian Bank 5 years.
• Knowledge Banking product such as Fund Transfer (Bahtnet, SWIFT).
• Knowledge securities services such as investment securities (Bond, Common stock, Debenture, Time deposit, Paper Securities).
• Knowledge local law and regulation of BOT such as NRBA, NRBS, DMS.
• Knowledge local law and regulation of SEC such as Mutual Investment, Property Fund Investment.

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
• Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
• Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
• Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation.
• Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs.
• Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
• Performs other duties as assigned.
• WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
• Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
• Basic to more advanced general knowledge of customer service principles and practices.
• Basic analytical skills and good service orientation.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Skills:

Business Development, Negotiation, Product Development

Job type:

Full-time

• Responsible for managing and developing Commercial Fresh Food (Bakery Business Development). Manage financial results of Bakery Business Development (sales and operating income). Ensure the results achieve target. Conduct financial performance review Month-to-date, Year-To-Date of own areas. Drive long-term and short-term commercial strategic plan for Bakery Business Development that aligned to company vision, strategic direction in order to drive revenue target.
• Liaise closely with internal sales/operations team and relevant support functions in ...
• Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
• Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers, annual promotion plan, sales gap recovery action plan, special events, etc.
• Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
• Formulate price policy and price structure by considering relevant factors and ensure of proper implementation to ensure market competitiveness.
• Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
• Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
• Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
• Translate and cascade annual budget into steps of actions to achieve. Enroll and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
• Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations. (continue to next page).
• Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
• Bachelor s degree or higher in any related filed. MBA preferred. Culinary, Bakery fields are advantage.
• Strong knowledge of Bakery operations in Food Service sector with demonstrated success.
• 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods preferred.
• 7 year s strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Fosters Change and Innovation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

HACCP, Labor law, Microsoft Office, English

Job type:

Full-time

• Prime: manpower scheduling, transport routing and daily operational activities.
• Shared: hiring transport manpower.
• Contributory: people management and development, customer relationship management.
• Supervise and execute daily delivery by routing and scheduling vehicles and delivery teams / drivers activities, and coordinating with customers.
• Ensure smooth coordination and proper planning of distribution activities by optimizing the use of available resources.
• Ensure proper execution of distribution activities by complying with all the internal standard operating procedures (SOP) and work instruction (WI).
• Supervise, delegate, and monitor team members performance to achieve pre-set performance and operational targets.
• Conduct day / night route inspection.
• Arrange product pick-up bookings by liaising internally with the Customer Services and Center teams and externally with contractors.
• Ensure safety at work by liaising for regular vehicle maintenance and enforcing proper work procedures.
• Handle minor operational problems and report them to immediate supervisor and related parties, if any.
• Investigate service failure and down trend of the key performance indicator (KPI) such as transportation productivity, on time deliveries, delivery frequency, and propose / execute corrective actions.
• Seek continuous work improvements by developing new operational practice.
• Comply, document and take part in customers/regular HACCP / ISO / DQMP/ SWA / audits.
• Monitor the performance of drivers, delivery attendants, dispatchers, contractors and vendors.
• Assist in transport team members training, development and motivation.
• Monitor team members leaves and work hours to meet local labor law.
• Handle and report team members injury at work, and prepare relevant documents.
• Handle emergencies and coordinate with relevant parties.
• Any other tasks as assigned by superior from time to time.
• Bachelor Degree in Business Administration, Logistics Management, or any related field.
• Computer knowledge & skills: Microsoft Office program, Outlook Email.
• 4 Year experience in logistics field, of which 2 years in a managerial role.
• Experience in the management of multi-temperature distribution center, Transport service.
• General accounting knowledge.
• Language skills: basic in English.
• Thorough knowledge of transit system management and operations.
• Pleasant and tactful in handling people.
• Contact Information:-.
• Office of Human Capital.
• HAVI LOGISTICS (THAILAND) CO.,LTD.
• 363 Moo 17, Bangna-Trad Road, KM.23, Bang Sao Thong Subdistrict, Bang Sao Thong District, Samut Prakan 10570, Thailand.

Skills:

Budgeting, Industrial Engineering, Enthusiastic

Job type:

Full-time

• Align business systems initiatives with an organization's goals.
• Work closely with executive management.
• Translate strategic direction into team direction plans.
• Contribute to the development of business strategies.
• Leading team and determine the key activities related to the scope of the projects.
• Design the working approach and project deliverables to align with the business objective and expected outcome.
• Determine the high and execution level plan.
• Manage and negotiate 3rd party software packages and vendors.
• Understand the full context and apply the best practices throughout the implementation.
• Tracking the deliverables and ensuring delivery on time with acceptance criteria are met.
• Determine the required resources and budgeting for the entire assignment/project implementation.
• Monitor and manage the risk for resources management.
• Escalate to supervisor in case shortage or change impacts to the schedule or resource.
• Bachelor's degree required with a preference toward Information Technology management.
• Business administration management and/or analytical degree programs. (e.g. -business administration, computer science, industrial engineering, etc.).
• Proven experience in business analysis or technical solution delivery for 6 - 9 years.
• Experience in implementation for large-scale or enterprise projects is preferred.
• Excellent analytical and problem-solving skills.
• Good leadership and interpersonal skills.
• Effective communication skills with all levels of stakeholders, service-minded, enthusiastic, good attitude, able to work under pressure, and highly self-motivated..
• Senior Business System Analys.
• Translate business requirements into business solution options.
• Develop functional specifications that meet the client s needs.
• Take ownership of investigation and resolving user problems in a timely and effective manner.
• Planning and execution of projects within own work area.
• Provide problem resolution and user support.
• Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.
• Provide complex support to ensure the availability of systems for business activities.
• Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
• Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.
• Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
• Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
• Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
• Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
• Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
• Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
• Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
• Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
• Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
• Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
• Typically requires a tertiary qualification in an IT discipline or related field.
• 3 years as a Business System Analyst or IT Job-related.
• Relevant experience in financial or cryptocurrency services is preferred.
• Able to multi-task and prioritize workload supporting multiple projects.
• Effectively work with senior leadership.
• Willingness to challenge the status quo.
• Excellent oral and written communication.
• Effective interpersonal skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• Important: Candidate Privacy Policy
• https://careers.bitkub.com/privacy.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Experience:

3 years required

Skills:

English, Mandarin

Job type:

Full-time

• Drive the importance of image to the boutique team to ensure the brand image presence, the optimum condition of the boutique environment, and the professional image of the team members.
• Manage and inspire the Boutique team Manage and coach the Fashion Advisors ensuring their well-being, professional development and performance management.
• Partner with Training team and Field Trainers to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Support the team in developing and executing a client-centric culture, emphasizing on client engagement and long lasting client relationships.
• Drive the high standards in all aspects of customer service.
• Manage Merchandise & Inventory Lead and oversee the team members to direct daily opening and closing inventory count to ensure efficiency and adherence to the Company control guidelines.
• Supervise the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently.
• Effectively manage day-to-day Operations Ensures daily and monthly sales targets are achieved for the store as well as all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Design and review roster to maximize staff strength in accordance to traffic demands and trading patterns, rotating with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Attend to all day-to-day Operations issues promptly, seeking direction and guidance from the senior management when needed.
• Ensure daily sales and appropriate paperwork is accurately completed and keeping up-to-date on the boutique s commercial and operational insights.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring More than 3 years of experience in store operations and team management. Experience in supervising a large team in a luxury fashion business is highly advantageous.
• Develop clear and challenging but achievable goals as well as maintain commitment to goals even in difficult situations.
• Strong analytical skill with the ability to understand and synthesize business and market intelligence.
• Passion for luxury fashion, strive for excellence and eye for details.
• Flexibility in driving impacts during retail working hours including work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.