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Skills:
Good Communication Skills, Japanese, Korean
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
Experience:
5 years required
Skills:
Single License, Service-Minded, Good Communication Skills, Able to work as a shift, English, Thai
Job type:
Full-time
Salary:
negotiable
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿20,000, negotiable, commission paid with salary
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
Skills:
Contracts, English
Job type:
Full-time
Salary:
฿30,000 - ฿40,000, negotiable
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Prepare handover/ defect records and reports.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Processing order forms, applications and requests.
- Ensure all necessary maintenance needs are effectively taken care of.
- Track, organize and maintain budgetary files and financial information.
- Ensure bills and invoices are paid on time.
- Track and maintain lease agreements and contracts.
- Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- ฝ่ายทรัพยากรบุคคล
- บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
- อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
- เลขที่ 1010 ถนนวิภาวดี - รังสิต
- แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Job type:
Full-time
Salary:
negotiable
- จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
- ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
- นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
- สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
- มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
- Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
- Identify customer needs and help customers use specific features.
- Follow up with customers to ensure their concerns, including technical issues, are well addressed.
- Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
- Share feature requests and effective workarounds with team members.
- Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
- Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
- Assist in training new customer support representatives when needed.
- Bachelor s degree in any field (New graduates are also welcome).
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, and can-do attitude.
- Ability to prioritize and manage multiple responsibilities.
- Customer-centric mindset, focusing on providing a positive customer experience.
- Ability to remain calm and maintain patience during difficult client interactions.
- Comfortable working in a fast-paced, ambiguous environment.
- Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Experience:
3 years required
Skills:
IC License, Sales, Negotiation, Cash Flow Management, English, Thai
Job type:
Full-time
Salary:
฿50,000 - ฿60,000, negotiable
- Responsibilities include: cross-sell of all bank products groups to existing and new customers, sourcing prospects and developing new customer relationships, providing financial advice to customers, selling appropriate bank products and services to those prospects and clients, identifying and successfully capitalizing on cross-sell opportunities and making appropriate referrals.
- Corporate with wealth team, cash management as well as cross boarder colleagues to provide the absolute solution based on the customer requirements.
- Grows revenue by successfully prospecting for new deposit, payment product including cross-sell cash management services through existing and new to bank customers.
- Maintain account pipeline, account plans and calls reports accurately, maintain ongoing contact with customers to ensure targeted level of deposit balance.
- Perform customer s visit and be a bank s representative to support customers.
- Bachelor s degree and above in business administration, economic, accounting, finance, and engineering.
- At least 3 years of experiences in secured loan product e.g., mortgage loan, Secondary Bond, Deposit high volumes.
- Confidently present the value proposition of the product or service, address objection and negotiation win-win outcome.
- Have a passion for continuous learning to enhance skills and capabilities, Proactive, motivated.
- Maintaining a positive attitude, display optimism, enthusiasm, and can-do attitude.
- Strong Communication and Interpersonal skill throughout the interview process, have a ability to effectively convey complex information to us.
- Investment Consultant License IC, Life Insurance License (Prefer).
- Fluent in English communication and interpersonal skills.
Skills:
Sales, Accounting, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Check listings available on the internal search.
- Daily update database in the system (in case there are any mistakes related listings).
- Deal with walk-in customers/landlord/Developer and phone calls, record their details and requirements, provide information and forward to Sales or Rentals manager.
- Coordinate with the Accounting department to process company bill payments, send accounting documents, and create internal documents.
- Prepare documents to request to be an authorized representative for project sales and contact Developers/landlord to gather project details and send information to relevant departments in Bangkok.
- Support Property management team for checking out process and dealing with client/owners issue during time of staying.
- Viewing process included preparing key from juristic until complete viewing with clients.
- Move-in process included furniture inventory, damages inventory, Juristic office registration).
- For sale deals, any property transfer related to the Land Department.
- Have full working rights for Thailand with excellent command of written and spoken English. Additional languages are an advantage.
- Fresh graduates are welcome to apply.
- Experience in Real Estate is an advantage, but not required.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.), knowledge of CRM system is a bonus.
- Basic understanding of accounting.
- Detail-oriented, highly organized, diligent, capable to multi-task, reliable, good communication skills.
- Highly motivated, service-minded and well presented.
- Job Highlight & Work Culture.
- Established and defined career paths.
- International work environment and New generation culture.
- Monthly Celebration & Parties. We got lots of food and drinks.
- Won Best Place to Work award, certified by Work Venture.
- Company Values.
- Customer & Partner First.
- Integrity & Reliability.
- Team Collaboration & Innovation.
- Proactive Ownership.
- Performance Culture: Work hard, have fun, make history.
- Vision: To be the preferred real estate partner for everyone.
- Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
- Slogan: Your Smart Choice for Real Estate..
- Send Your Application Now!.
- JOIN US TODAY If you re ready to unleash your potential and ready to start an exciting career journey with limitless possibilities, we invite you to join our team at PropertyScout..
- Please email your updated English CV to [email protected] using the format below.
- Email Subject: Apply - Office Admin & Sales Support (Phuket) - [Your Name].
- Please introduce yourself and answer the following questions in English.
- Why are you a good fit for this role?.
- What experience or skills enable you to be successful in this position?.
- When can you start?.
- Please note that only shortlisted candidates will be contacted shortly.
Experience:
3 years required
Skills:
Sales, Negotiation, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Responsible for increases revenue by acquire new customer basis to the company and maintain relationship with old customer in pet shop, Vet Hospital.
- Contact and visit existing and potential customers for propose the products, promotion and activity plan.
- To study and understand the needs of the customers and to prepare quotation, or other sales related documents for the customers. In this process may be required to give a presentation and negotiate with the customer.
- Follow up customers and close sale.
- To follow up the schedule of products, document including installation or deliver the goods to customer on the time commitment.
- Making / Updating daily, weekly sale reports about customer appointment and the meeting for keep in files.
- Take care of customers, receive all queries from customers and solve all complaints.
- Support activity s task to achieve the plan.
- Bachelor degree in any related field.
- At least 3 years experiences in Sales Executive, Sales Representative Traditional Trade in Pet Shop and Vet Clinic.
- Selling skill, Negotiation skill, Planning and Organizing, Presentation skill and Problem solving & Decision Making.
- Good knowledge in Microsoft Offices (Word, Excel and Power Point).
- Good knowledge in Pet Business would be advantage.
- Service minded Very good communication and Interpersonal skills.
Experience:
3 years required
Skills:
Legal, Finance, eCommerce, English
Job type:
Full-time
Salary:
negotiable
- Respond promptly and effectively to clients inquiries via calls, chats, and emails.
- Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
- Facilitating a seamless flow by acting as a liaison between clients and internal teams.
- Proactively gather client feedback, analyze trends, and identify where to improve our service.
- Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
- Back office - Ecommerce Orders ManagementOversee the order management function and order validation process.
- Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
- Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
- Efficiently manage and track orders, to ensure smooth processing and timely delivery.
- Regularly connect with external couriers for shipment management.
- ReportingProvide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
- Analyze and report on the performance of each communication channel.
- The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
- Qualification and Requirements:At least 3 years of experience with proven skills in a customer services area or related field.
- Fluent in both spoken and written English and Thai.
- Service-minded and detail-oriented.
- Problem-solving skills.
- Effectively manage stress and skillfully navigate complex situations.
- Exhibits emotional resilience.
- Strong passion for our House.
- Intermediate proficiency in Microsoft tools and applications.
- Experience in back-office management (Ecommerce Systems) will be an advantage.
- Experience in the luxury retail industry will be an advantage.
- Good Team player.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Experience:
4 years required
Skills:
GIS, Project Management, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
- Any certification related to Siemens Energy GIS, AIS, or power transformers would be an added advantage.
- Conduct troubleshooting and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
- Provide technical support and expertise to customers, field service engineers, and other internal collaborators (including offer and project management teams).
- Collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
- Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
- Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site.
- Train and mentor junior field service engineers.
- Provide training to customers on routine maintenance tasks.
- Contributes to internal and external customer satisfaction by implementing Service work according to customer order and expectations.
- Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.
- What You Bring Electrical Degree or equivalent experience with more than 4 years working experience in field service engineering within the high voltage transmission industry (including hands-on experience with new installations and service).
- In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
- Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
- Strong problem-solving and troubleshooting skills, with the ability to work independently in demanding field environments.
- Excellent communication and interpersonal skills, with the ability to interact effectively with various organizational levels in customer s and internal teams.
- Ability to improvise and willingness to experience unpredictable situations.
- Positive attitude to work in challenging environment and in adopting a diverse and inspiring culture.
- Professional English and Mandarin required, where additional Asian languages will be a benefit.
- Willingness to travel locally and regionally to various field locations and work flexible hours as needed.
- About the Team Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
- Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 99,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
- Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- Rewards/BenefitsEmbark on Siemens Energy s Field Service Development Plan.
- Be a trusted advisor to both your Internal and External Stakeholders.
- Develop your technical and soft-skills working with cross-functional teams.
- Take on a higher level of technical and leadership responsibilities within local and regional teams.
- Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform.
- Jobs & Careers: https://jobs.siemens-energy.com/jobs
Experience:
3 years required
Skills:
Finance, Accounting, CFP, English
Job type:
Full-time
Salary:
negotiable
- Maintain and expand customer-base and business volume, together with maintain customer service and offer benefits to maximize customer satisfaction.
- Overview and monitor the result of recommended asset allocation of each clients in order to provide an acceptable level of investment benefits to them.
- Be representative of the bank and build up strong relationship with relevant agencies and clients for smooth operations.
- Maximize business volume and revenue to the bank by recommending the investment products to clients under their appropriate risk appetite, operating guidelines, rules & regulations of the bank, authorized agencies, and related parties.
- Offer investment products which aligned with the Bank s policy as well as manage cost regards to customer care in an appropriate level.
- Qualifications Bachelor s degree or higher in Business Administration, Banking and Finance, Economics, Accounting, Marketing, or related fields.
- At least 3 years of experience in Banking, Investment or Financial organization. Experience in working with High Net Worth customers is preferable.
- Holding relevant licenses for investment, such as IC, CFP, CISA, Single License, NIB, LIB will be advantage. Possess solid knowledge in investment and investment product.
- Professional in MS. Office: Excel, Word, Power point. Fluent in English speaking and writing.
- Good personality and interpersonal skills, passionate in sales and services. Hard-working, ambitious and capable presentation skills.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Customer Service Representative - General Job Description and duties.
Overview:A Customer Service Representative is responsible for providing customer service and support to customers through various channels such as phone, email, and chat. They are the first point of contact for customers and are expected to provide accurate and timely responses to customer inquiries. Customer Service Representatives must be able to handle customer complaints and provide solutions in a professional and courteous manner.
Common Responsibilities:
• Respond to customer inquiries via phone, email, and chat
• Handle customer complaints and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Provide product and service information
• Resolve customer issues in a timely manner
• Monitor customer feedback and provide feedback to management
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