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Skills:
Sales, Salesforce, Teamwork
Job type:
Full-time
Salary:
negotiable
- Manages our Salesforce program delivery ensuring that it meets the current and future needs of the business and generates value while maintaining operational excellence.
- Works across functions to deliver best practice solutions aligned with the Salesforce application and the increased adoption of automated solutions.
- Provides direction on the applicable components to be used - out-of-the box, configured, customised aligning to the business and organisational objectives.
- Provide insight into the Salesforce feature roadmap and recommends components aligning with the operational requirements.
- Hands-on responsibilities for maintaining and implementing customer integrations. Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
- Always be a go to person in providing solutions to clients and act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales project delivery activities.
- Provide leadership and support for delivery teams and across SEA region.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline. Strong background in selling and delivering Salesforce based projects, preferably with specific industry verticals (e.g. Financial Services, Technology, Media & Telecommunications, Public Sector, Health & Life Sciences, Manufacturing).
- Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
- 8 years overall project delivery experience, preferably with specific industry verticals. Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions. Strong consulting and/or Salesforce technology implementation experience. Strong relationship building and communications skills.
- Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager). Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
- Experience working in an Agile team preferably on an end-to-end solution delivery lifecycle.
- Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
- Willing to push beyond the current capabilities and find the best solution for the business and our customers. Drive, tenacity, client focused and results oriented.
- Proven demonstration of sound business acumen, teamwork and leadership qualities.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Willingness to work outside of office base and most of all .
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI_MH Requisition ID: 105581In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Sales, English
Job type:
Full-time
Salary:
negotiable
- Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
- Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
- Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
- Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
- Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
- Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
- Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
- Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
- Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
- Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
- Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
- Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
- Language Skills: Proficiency in Thai and English (written and spoken) required.
- Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
- Email: [email protected].
- Subject: Property Management Manager - [Your Name].
- Why is this position interesting for you?.
- Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
- What is your expected salary range?.
Experience:
No experience required
Skills:
Digital Marketing, Market Research, English, Thai
Job type:
Full-time
Salary:
฿35,000 , negotiable
- Client service manager and team in providing support.
- Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
- Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
- Market research to support client's project and business.
- Carries out special and media event planning activities and arrangements as outlined by the supervisor.
- Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
- Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
- Assists with administrative duties.
- Support the projects being carried out by the company and team.
- Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
- Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
- Background in Marketing, Communications, PR, and/or Digital media is plus.
- Solution-oriented.
- Proficient on the computer.
- Positive attitude, Reliable, & Flexible.
- Bilingual in English and Thai.
- Willing and open to learning.
Skills:
Sketch, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Leading the design of member journey (combine both online & offline) to increase customer satisfaction, engagement and spending end to end.
- Analyze data to understand customer / member behaviors, pain points and touchpoints.
- Identify pain point of current member journey and prospect member journey.
- Lead cross-functional teams in the implementation of initiatives that bridge online and offline customer experiences.
- Cross-functional and collaboration with different teams to find solutions (communication, touchpoint, service, application feature) to address key pain points.
- Bachelor s degree in Marketing, Business Administration, Customer Relationship Management, Interaction Design or a related field.
- 5 years of experience in User Experience / Customer Journey design.
- Strong portfolio demonstrating design expertise and customer-centered design principles.
- Interaction in design tools (e.g., Sketch, Figma, Adobe Creative Suite) are the must.
- Strong communication, writing and presentation skills.
- Excellent communication and collaboration skills.
- Customer Journey Design.
- Data Analysis and Technology Knowledge.
- Analytical and Problem-Solving.
- Marketing and Loyalty Strategy Knowledge.
Experience:
No experience required
Skills:
Enthusiastic, Good Communication Skills, Leadership Skill
Job type:
Full-time
Salary:
฿15,000+ , negotiable
- Build and maintain relationships with client groups to manage customer relations.
- Create customer satisfaction and leave a positive impression.
- Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
- Plan customer engagement activities and communicate with clients through both online and offline channels.
- Plan and create campaigns with content to directly reach customers.
- Coordinate with relevant parties to organize various activities for customers, both online and offline.
- Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
- Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
- Monitor and address homeowner satisfaction after move-in.
- Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
- Manage feedback from homeowners and customers via applications and the call center.
- Create value through soft sales strategies and recommend various company projects.
- Review documentation related to the management of each project's legal entities.
- Check records of income and expenses for shared costs in each project.
- Maintain the database of homeowners for each project.
- Establish management fees for various projects and record expenses in common areas.
- Act as a central unit to coordinate and distribute maintenance requests for various projects.
- Support the handover process to the legal entity for each project.
- Perform other assigned duties.
- Bachelor s degree or higher in any field.
- Have at least 5 years of experience in customer management and administration.
- Possess English communication skills with a TOEIC score of 650.
- Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
- Have a passion for service and coordination skills.
- Understand construction or system-related issues and can effectively solve problems as they arise.
- Proficient in using Microsoft Office programs.
- Highly responsible and able to work under high pressure.
Skills:
Contracts, English
Job type:
Full-time
Salary:
฿30,000 - ฿40,000, negotiable
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Prepare handover/ defect records and reports.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Processing order forms, applications and requests.
- Ensure all necessary maintenance needs are effectively taken care of.
- Track, organize and maintain budgetary files and financial information.
- Ensure bills and invoices are paid on time.
- Track and maintain lease agreements and contracts.
- Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- ฝ่ายทรัพยากรบุคคล
- บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
- อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
- เลขที่ 1010 ถนนวิภาวดี - รังสิต
- แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.
Skills:
Good Communication Skills, Japanese, Korean
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
Skills:
Sales, Salesforce, Java
Job type:
Full-time
Salary:
negotiable
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI_MH Requisition ID: 104113In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Single License, English
Job type:
Full-time
Salary:
negotiable
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿20,000, negotiable, commission paid with salary
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
Experience:
No experience required
Skills:
English
Job type:
Internship
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommerce Intern, you will work closely with our ecommerce and marketing teams to support the growth and optimization of our online store..
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship.
Experience:
4 years required
Skills:
Research, Project Management, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives.
- Leads QBO and Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
- Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together t ...
- Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.
- Client Servicing and Value Creation.
- Responsible for collecting Voice of Client on their experience & servicing quality, sending to country/cub-region Managing Director to feed into product or strategy team.
- Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model.
- Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client.
- Responsible for conducting the deliverables i.e., presentation, solution training, basic Q&A, ad-hoc analysis, etc. from customers.
- Discovering and Proposing.
- Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage.
- Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
- QualificationsYou will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendations, based on a deep understanding of client business and expertise across NielsenIQ solutions.
- Min. Bachelor Degree any major;.
- At least 4 years of experience in related field (client servicing in research agency, marketing consultant, project management-based job).
- A broad understanding of client sales and marketing issues.
- Knowledge of research techniques and methodologies would be an advantage.
- Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must.
- Min. 1 year in managerial level is preferable.
- Proven strong leadership skills.
- Excellent analytical skills.
- Excellent communication skills and presentation skills.
- An ability to work independently and in a team.
- Good interpersonal skills is a must.
- Fluent in English both written and verbal is a must.
- Able to travel within Greater Bangkok is a must.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
No experience required
Skills:
English
Job type:
Internship
- At Shumi, we are revolutionizing the wellness industry with our premium functional mushroom extracts. Rooted in the pristine forests of Finland, our products blend ancient wisdom and cutting-edge science to deliver unmatched purity and potency. Join us in our mission to enhance well-being and vitality worldwide.
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommer ...
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship..
- Interested candidates are invited to submit their resume through WorkVenture job website by clicking to apply to this position.
- Join Shumi and be part of a team that s dedicated to elevating wellness through the power of nature and science.
Skills:
Accounts Receivable, Legal, Contracts
Job type:
Full-time
Salary:
฿90,000 - ฿110,000, negotiable
- Perform account accurate records of all accounts receivable transactions on a timely manner.
- Perform and review accounts receivable aging report to ensure that customer payments are fully collected.
- Collaborate with the Leasing Team or Tenant Service Coordinator to resolve tenant inquiries or disputes that related to billing and payment.
- Collaborate with internal auditor & external auditor.
- Collaborate with legal team for contracts verification.
- Review tenant sales data collection and review calculate rental GP income from monthly sales accurately in order to close the monthly account in a timely manner.
- Lead the team.
- Other tasks as assigned.
- Able to negotiate with tenants should there be any issues regarding payment arises.
- Bachelor s degree in Accounting, Finance, Business Administration or related fields.
- Minimum 8-12 years of experience in accounting especially in Assistant Department Manager Accounts Receivable.
- Knowledge.
- Have a basic understanding of accounting principles.
- At least 3-5 years of experiences in Assistant Department Manager Accounts Receivable.
- Negotiation ability.
- Strong communication, collaboration and problem-solving skills.
- Strong computer skill in MS office, especially in Excel program.
- Proven hands-on experience in SAP accounting application would be advantage.
- Good command of English (Reading and Writing).
- Integrity and business ethic with confidentiality work..
Skills:
Sales, Excel, English
Job type:
Full-time
Salary:
negotiable
- To ensure that the cafe is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of in personalized way.
- To actively operate restaurant / Café Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / cafe information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / Café Manager in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the Café Manager and Executive Pastry chef.
- COMPETENCIES:Fully fluent in Thai speaker & Fluent English.
- Food & Beverage knowledge.
- Progressive experience in restaurant & Café with 1 - 2 years in a similar role.
- F&B background.
- Interested person may send your resume to [email protected].
- or contact to.
Skills:
Product Owner, Problem Solving, SQL, English
Job type:
Full-time
Salary:
negotiable
- Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
- Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
- Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
- Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
- Lead and manage regular system patch upgrade with product owner & business stakeholders.
- Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Responsible areas forOrdering and Supply Chain systems.
- Warehouse Management systems.
- Transport Management systems..
- Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
- At least 3 years experience in IT Retail or IT services as the manager or management roles.
- Good communication, problem solving and cross cross-group collaboration skills.
- Good command of written and spoken English.
- Ability to prioritize, track and manage a large number of divergent tasks and action items.
- Strong ability to analyze user requirements, make recommendations and implement solution.
- Strong presentation and interpersonal skills.
- Ability to prioritize and execute in high-pressured environment.
- Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
- Programming languages and logics, especially on SQL programming.
- CP Axtra | Lotus's
- CP Axtra Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Job type:
Full-time
Salary:
negotiable
- Support our growing sales initiatives, streamline administrative processes, and ensure a higher level of customer service and operational efficiency.
- Relieve the current team from administrative burdens, allowing them to focus more on strategic sales activities and client engagement, thus enhancing overall productivity.
- Facilitate smoother coordination between lubes sales team, Territory Managers, and other department, ensuring seamless operations and improved internal communication..
- Data Management: Generate sales reports, maintain accurate data, and support analysis.
- Coordination: Assist the sales team with scheduling, travel arrangements, and sales material preparation.
- Inventory Management: Monitor souvenir stock levels and coordinate with lubes sale team.
- Marketing Support: Assist with campaign coordination and prepare marketing materials.
- Administrative Duties: Perform general office tasks, manage documentation..
- Proficiency in office administration, including managing schedules, and handling customer inquiries.
- Strong organization and multitasking abilities to manage various administrative tasks efficiently.
- Attention to Detail: Hight level of accuracy in handling data and documentation.
- Flexibility to adapt to changing priorities and handle a dynamic work environment.
- Strong focus on delivering hight-quality customer service and maintaining positive relationships..
- Education: Bachelor s degree in Business Administration, Marketing, or a related field.
- Experience: Minimum or 1-2 years of experience in sales administration or related role.
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Take responsibility, manage and supervise sales as target defined.
- Identify target accounts and customer needs, propose solutions to overcome competitive obstacles.
- Conduct sales presentations, account reviews and provide consultancy service to clients on our on-air advertising service offerings.
- Negotiate business deal and plan sales strategies.
- Analyze data, TV rating and statistic for the sales strategy and for customer as needed.
- Analyze, understand and take an excellent care of customers.
- Be flexible in the working hour.
- Bachelor or Master Degree in any fields.
- Manager position - At least 3-5 years experience as Sales Executive / Manager (Experience in media advertising industry or related is an advantage).
- Officer position - 1-2 years experience in any field (Experience in media advertising industry or related is an advantage).
- Strong skills of negotiation, sales strategy and sales management.
- Self-motivated person with high commitment and eager to learn.
- Optimistic personality.
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