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Skills:
Product Owner, Project Management
Job type:
Full-time
Salary:
negotiable
- Provide governance and guidance to deliver world class network products and services in-line with industry standards, and internal process/procedures with an emphasis on risk-based approaches.
- Participates and provides governance to all elements from the delivery of technologies to service improvements through lifecycle management, vendor coordination, and operational support, documenting the risk profile along the way.
- Defines the Service Level Objectives (SLO) and Service Level Indicators (SLI) and de ...
- Acts as the driver for continuous improvement of NPS products and services.
- Responsibilities Works closely with product managers of NPS to define SLI/SLI.
- Works closely with the service owner of the network products and services to make sure we deliver to agreed SLO/CLI.
- Works closely with business partners and product managers to make sure the demands from business can be supported on time with quality following proper prioritization calls.
- Owns the service reports and service review meetings for network products and services, proactively tracks the critical metrics of network services and provides insight on improvement opportunities, leads/drives the Service Improvement Plan (SIP) in a systematic approach.
- Governs the process used by NPS and make sure the team is complaint to process, and introduces industry standard methodologies and continually improve those processes for a mature service delivery process.
- Join service owners in TRT and PIR with the target to drive for systematic improvement on how we handle incidents/problems.
- Provides oversight to the network ITSM process and results to proactively prevents service disruptions through analysis of changes adhering to ITSM principles and process.
- Proactively tracks and maintains a service risk catalog with continual updates provided to leadership, while working with business partners to clearly highlight the risk profile as it relates to business decisions.
- Tracks audit results and issues exposed in OpsRes and TechRes discussion and provide inputs to product manager, product owner, service owner to resolve the potential issues in a timely manner.
- Defines and manages the vendor operational performance indicators and holds vendors accountable through proper engagement and governance.
- Manages network vendor performance and drives for improvement systematically when there is trend.
- On top of the individual SM role, can lead a team of SMs to provide consistent governance globally.
- Qualification 10+ years working in global technology service based organization.
- Experience of working in a global 24/7 network or infrastructure service operations.
- ITIL Certification (ideally ITIL 4) with demonstrable application on large 24 x7 global organisation.
- Passionate in leading continuous improvement and has knowledge on continuous improvement methodologies.
- Demonstrated ability to influence and hold others accountable for service quality - more senior people in the organization and business partners.
- Not only can lead initiatives in own areas, can also help wider organization.
- Strong leadership and excellent problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Project management expertise.
- Ability to work under stress and manage multiple priorities.
- Certifications (Preferred): Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).
- Certified Information Systems Security Professional (CISSP).
- ITIL Foundation Certification.
- This role is ideal for professionals passionate about technology leadership, network innovation, and delivering seamless connectivity in a dynamic environment. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- สมุทรสาคร.
- ราชบุรี.
- ภูเก็ต..
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- อุดรธานี.
- อุบลราชธานี..
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- พิษณุโลก.
- นครสวรรค์.
- เชียงใหม่..
Experience:
2 years required
Skills:
IC License, Good Communication Skills
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- ชลบุรี.
- พัทยา.
- ระยอง..
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- สุขุมวิท.
- สาทร.
- ปิ่นเกล้า.
- จตุจักร.
- บางกะปิ.
- นนทบุรี.
- ดอนเมือง..
Experience:
No experience required
Skills:
Enthusiastic, Good Communication Skills, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Build and maintain relationships with client groups to manage customer relations.
- Create customer satisfaction and leave a positive impression.
- Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
- Plan customer engagement activities and communicate with clients through both online and offline channels.
- Plan and create campaigns with content to directly reach customers.
- Coordinate with relevant parties to organize various activities for customers, both online and offline.
- Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
- Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
- Monitor and address homeowner satisfaction after move-in.
- Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
- Manage feedback from homeowners and customers via applications and the call center.
- Create value through soft sales strategies and recommend various company projects.
- Review documentation related to the management of each project's legal entities.
- Check records of income and expenses for shared costs in each project.
- Maintain the database of homeowners for each project.
- Establish management fees for various projects and record expenses in common areas.
- Act as a central unit to coordinate and distribute maintenance requests for various projects.
- Support the handover process to the legal entity for each project.
- Perform other assigned duties.
- Bachelor s degree or higher in any field.
- Have at least 5 years of experience in customer management and administration.
- Possess English communication skills with a TOEIC score of 650.
- Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
- Have a passion for service and coordination skills.
- Understand construction or system-related issues and can effectively solve problems as they arise.
- Proficient in using Microsoft Office programs.
- Highly responsible and able to work under high pressure.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Service-Minded, English, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿20,000, negotiable, commission paid with salary
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
Job type:
Full-time
Salary:
฿22,000 - ฿24,000, negotiable
- Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
- Provides high level of professionalism and competent customer service.
- Follows the process and procedures for changes in Brand if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
- Bachelor's Degree in any related field.
- Fresh graudates are welcome. **.
- Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
- Work schedule 5 days of the week, weekly off 2 days/ week.
- Base Salary.
- KPI performance & Attendance incentives.
- Medical insurances.
- 12-day annual leaves.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udumsuk).
Experience:
1 year required
Skills:
Customer Relationship Management (CRM), Negotiation, Service-Minded, English
Job type:
Full-time
- Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
- Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
- Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
- Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
- Liaise with other departments and Operations to address issues on service recovery.
- Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
- Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
- Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
- Good problem solving and analytical thinking.
- Good command in written and spoken English.
- English typical skills.
- Good telephone skills.
- Good conflict resolution skills.
- Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
- Good negotiation and interpersonal skills.
Experience:
No experience required
Skills:
Good Communication Skills, Problem Solving, Telesales, English
Job type:
Full-time
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
Job type:
Full-time
Salary:
negotiable
- บริหารสัญญาระหว่างผู้ซื้อกับบริษัทฯ ในเงื่อนไขการรับประกันว่าอยู่ในหรือนอกเงื่อนไขการรับประกัน.
- ติดตามปัญหาหน้างาน และงานอื่นๆ ตามที่ได้รับมอบหมาย.
- อัตรา: 1 ตำแหน่งเงินเดือน: N/A บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศชาย / หญิง อายุไม่เกิน 45 ปี
- วุฒิปริญญาตรี สาขาก่อสร้าง,โยธา,หรือสาขาอื่นๆ ที่เกี่ยวข้อง
- มีประสบการณ์ในสายงานก่อสร้างคอนโดมิเนียม, ที่พักอาศัย, ไม่น้อยกว่า 5 ปีขึ้นไป
- เคยมีประสบการณ์ในงานรับประกันผลงานหลังโอน การเก็บ Defect ให้ลูกค้า
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
Experience:
No experience required
Job type:
Full-time
Salary:
฿15,000 - ฿16,750
- รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
- ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
- ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
- สื่อสารภาษาไทยได้ในระดับดี.
- มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างาน 9.00 - 18.00.
- สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
- หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.
Experience:
No experience required
Skills:
Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
- Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
- Bachelor in any relate field.
- Pleasant personality and excellent communication skills.
- Well-groomed, with a good sense of refinement.
- Highly self-motivated and able to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
Skills:
Able to work as a shift, Service-Minded, Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.- 20.00 p.m.
- 00 a.m.- 22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW.
Skills:
Sales, Salesforce, Java
Job type:
Full-time
Salary:
negotiable
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- Requisition ID: 107007In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Sales, Salesforce, Teamwork
Job type:
Full-time
Salary:
negotiable
- Manages our Salesforce program delivery ensuring that it meets the current and future needs of the business and generates value while maintaining operational excellence.
- Works across functions to deliver best practice solutions aligned with the Salesforce application and the increased adoption of automated solutions.
- Provides direction on the applicable components to be used - out-of-the box, configured, customised aligning to the business and organisational objectives.
- Provide insight into the Salesforce feature roadmap and recommends components aligning with the operational requirements.
- Hands-on responsibilities for maintaining and implementing customer integrations. Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
- Always be a go to person in providing solutions to clients and act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales project delivery activities.
- Provide leadership and support for delivery teams and across SEA region.
- Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline. Strong background in selling and delivering Salesforce based projects, preferably with specific industry verticals (e.g. Financial Services, Technology, Media & Telecommunications, Public Sector, Health & Life Sciences, Manufacturing).
- Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
- 8 years overall project delivery experience, preferably with specific industry verticals. Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions. Strong consulting and/or Salesforce technology implementation experience. Strong relationship building and communications skills.
- Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager). Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
- Experience working in an Agile team preferably on an end-to-end solution delivery lifecycle.
- Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
- Willing to push beyond the current capabilities and find the best solution for the business and our customers. Drive, tenacity, client focused and results oriented.
- Proven demonstration of sound business acumen, teamwork and leadership qualities.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Willingness to work outside of office base.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. #LI-AZ Requisition ID: 107265In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Windows Server, VMware, DevOps, English
Job type:
Full-time
Salary:
negotiable
- Be accountable for the successful delivery of Microsoft Azure and M365 projects for enterprise customer including Windows server and Active Directory deployment.
- Communicate and manage senior stakeholders across multiple business lines and suppliers.
- Establish an understanding of the business, develop a deep understanding of business needs to create deployment and migration delivery plans.
- Lead and inspire teams.
- Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
- 5+ years experience in the field of Azure, M365 and Microsoft server implementation.
- Experience with Microsoft implementation team leading or delivery team manager.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
- Client management skills.
- Good command of English.
- Engineering Specialist.
- Provisioning and delivery strategic and complex IaaS cloud services to Enterprise customer.
- Container service implementation.
- Backup and disaster recovery site implementation.
- IaaS cloud migration and hand-over to related team.
- Validation of Cloud services solution and architect.
- Co-operation with stakeholder and perform technical planning to ensure on-time delivery.
- At least 5 years experience on VMware Cloud platform implementation and solution design.
- Experience with vCenter, vCloud Director, VMware Tanzu, SDDC, VCF or Veeam Backup and Replication.
- Ability to take on multiple assignments.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP certification is an advantage.
- Senior Engineer; (Cloud; AWS).
- Building and operating apps on AWS using tech such as API Gateway, Lambda, RDS, Automated deployment tooling and CI/CD.
- Participate in deep architectural discussions and design exercises to create solutions built on AWS while ensuring solutions are designed.
- Migration of the server loads from on-prem to Cloud working under The direction of Migration Architect.
- Conceptualizing and architecting Cloud Migration solutions.
- Build deep relationships with senior technical individuals within customers toenable them to be Cloud advocates.
- Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
- Good working knowledge of AWS environment and various resources/services.
- Good working knowledge of AWS DevOps Experience.
- Good Infrastructure and server management experience.
- Preferably Knowledge of AWS Migration Hub & AWS Server Migration Services.
- Experience with private and public cloud architectures, pros/cons, and migration considerations.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
Skills:
Business Development, Negotiation, Contracts
Job type:
Full-time
Salary:
negotiable
- Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
- Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers - mail, KVI, annual promotion plan, sales gap recovery action plan, special events, etc.
- Formulate Price policy and price structure by considering relevant factors and ensur ...
- Conduct industry deep dive analysis to support Bakery Business Development understanding of the market place & provide proactive insight to long term potential sourcing strategies (3+ years).
- Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
- Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
- Conduct, review and manage budgeting and costing of Bakery Business Development in overall to ensure that they are exercised with effectiveness and efficiency.
- Translate and cascade annual budget into steps of actions to achieve. Enrol and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
- Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations.
- Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
- Conduct and review yearly budgeting (sales, margin, other income) by Category and customer, strategic planning including corporate positioning market and competitive analysis.
- Review Price Negotiation: Makro mail, KVI: Direct & indirect competitor by store, price matching with competitor, normal price setting / Price structure, new item negotiate margin and other income. Review quotation process to manage supplier negotiation, to ensure products being developed meet targeted margin and priced. Review promotion year plan, action plan for sales gap recovery, special events and activities.
- Assortment review: New store, new product, renovation, Major by yearly: core product, store type, Control No. of SKU in and out by category by buyer, new item selection, deletion item review, Plan-O-Gram review & approve, performance review by item.
- Negotiates and manages major packaging contracts, insuring that the required quality, service, availability and budget objectives are achieved.
- Coordinates onsite visits by all critical suppliers to assure end use of supplier products are understood, production processes are reviewed, and end product flavor, texture, and look will be consistent with requirements.
- Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
- Coach immediate team, liaise with larger organization & suppliers to ensure results as per set strategic direction and each year budget.
- Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
- Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
- Strong knowledge of culinary operations in Food Service sector with demonstrated success, preferably.
- A Bachelor s degree or culinary degree is preferable.
- 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
- 5 - 7 year s strategic sourcing experience preferred.
- Department level supervisory/managerial experience of direct and indirect reports.
- Demonstrated understanding food safety principles and operational requirements.
- Retails/Wholesales industry knowledge and experience.
- Must have experience working in commercial baking facilities and be familiar with grain processing particularly milling, sifting and heating grains.
- Demonstrated ability to develop market expertise and credibility in the Bakery Business Development industry segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
- Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
- Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
- Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
- Fosters Change and Innovation.
- Seeks solutions that strengthen quality, value, service and effectiveness.
- Creates Value for Customers. Anticipates and responds to market trends and opportunities.
- Demonstrates Business Acumen and Business Agility.
- Engages in effective operational and strategic planning.
- Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.
Skills:
Project Management, Linux, UNIX, English
Job type:
Full-time
Salary:
negotiable
- Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
- Be a committee of AIS bid management for validating large projects at TCV > 10MB.
- Manage project stakeholders to meet expectation and requirement.
- Communicate project progress to stakeholders.
- Plan and manage project issue and risk with proper actions.
- Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
- Manage project resource both internal delivery and external suppliers.
- Bachelor's degree or higher in computer science, business, or a related field.
- 8-15 years of project management and related experience.
- Strong in communication and stakeholder management.
- Project Management Professional certification preferred.
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Engineering Specialist (Cyber Security).
- Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
- Plan and establish procedures and systems that enhance operational efficiency.
- Delegate tasks effectively to team members to achieve organizational objectives.
- Strategically allocate resources to optimize project outcomes.
- Monitor and support staff in their work progress to ensure timely delivery of services.
- Evaluate staff performance through regular assessments and feedback mechanisms.
- Foster professional development among team members to enhance their skills and capabilities.
- Drive productivity and maintain high quality standards within the division.
- Provide guidance and coaching to staff to support exceptional service delivery.
- Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
- Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
- Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
- Proficiency in network security, firewalls, intrusion detection systems, and VPN.
- Knowledge of operating systems (Windows, Linux, UNIX) and databases.
- Experience with security protocols (SSL, IPsec, etc.) and encryption.
- Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
- Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
- Ability to work both independently and collaboratively in a team environment.
- Strong attention to detail and the ability to prioritize tasks effectively.
- Engineering/IT Specialist (Cyber Security)
- Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
- Solution integration and migration.
- Control suppliers in the assigned project.
- Do project quality control.
- Do project risk assessment and management.
- Do project UAT with customer.
- Create final project document.
- Do customer project training (OJT).
- At least 4 years of Cyber Security experience.
- Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
- Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
- Knowledge on network security and cloud technology.
- Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
- Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
- Experienced in ITIL framework.
- Senior Engineer (System Infrastructure)
- Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
- Hypervisor and Operating system configuration and customization.
- Network and firewall integration for Cloud infrastructure.
- Hand-over completed solution to related team.
- At least 3 years experience on Server, Storage, VMware and Veeam delivery.
- Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Experienced firewall and cloud network implementation.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP or Linux certificate knowledge is an advantage.
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