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Experience:

4 years required

Skills:

Microsoft Office

Job type:

Full-time

• Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.
• Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.
• Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities.
• Accountable for achieving individual training performance metrics.
• Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required).
• Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations.
• Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.
• May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids.
• Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation.
• Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis.
• Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.
• Candidate Profile.
• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred.
• Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.).
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office.
• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable.
• Self-starter, sense of urgency, and works well under pressure.
• Strong attention to detail.
• Sense of professionalism and ability to develop good relationships.
• Career Framework Role.
• Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
• Analyzes possible solutions using standard procedures and principles.
• Builds knowledge of the organization, processes and customers Solves a range of straightforward problems.
• Receives a moderate level of guidance and direction.
• Disclaimer.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
• Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
• Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Experience:

No experience required

Skills:

Management, Leadership Skill, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Job type:

Full-time

• ATC Thailand solution Architect Lead is also expected to lead Strategic, Tactical and Operational activities to drive growth for the ATC:.
• Drive solution planning initiatives to meet the growth target of the local ATC in collaboration with ATC Delivery MD & BusOps. One of these is to establishment a New FY Account Planning ATCM participation or cascade to SAs & Delivery. Key Account Connects and solidify relationships with CALS and TDLs whose Tech work portfolio include ATC Target capabilities in scope.
• Drive Account Planning sessions to derive CF & Tech Opportunities. This would be input to ATC Capability Building Plans. ATC Delivery to identify a corresponding Delivery Leader to partner with an Account SA in growing good relationships with a Priority Account.
• Drive and Define Owners to create or iterate on Solution Guidelines for the local ATC
• In Deal origination Stage 0, Solution Architecture lead is expected to participate or coach SA teams work with CAL, Sales Lead and Bid Manager in qualification of end client s Technology requirement. SA lead to provide input to the deal shape & high level solution to come up with a ROM-level costing towards deal qualification. BD WBS will be provided to ATCT SA teams while on origination.

Skills:

Negotiation, English

Job type:

Full-time

• Performance strategy & execution: develop category/portfolio strategy based on various data points, derive action plans and execute with team members to monitor and improve key performance indicators.
• Assortment planning & merchandising: develop category knowledge in terms of assortment, styles and price points to understand the gaps and match demand and supply in the market.
• Profitability: Manage End to End profitability include commercial part and operation ...
• Sellers management: manage relationships with the seller communities with a particular focus on top sellers, acting as a business advisor to ensure their sustainable growth and contribution to the subcategory, as well as working closely with the vendor acquisition team to acquire and groom new sellers to grow strategic assortment within the subcategory.
• Marketing & onsite management: working closely with cross-functional teams including traffic and marketing teams to plan for campaigns as per the identified assortment and growth direction of the subcategory and manage onsite merchandising and deal hunting from the sellers.
• Leading a team to deliver expected results with limited resources: coaching and grooming each under your responsible to analyze, prioritize and organize tasks to finish in time.
• Bachelor s Degree or above.
• At least 5 years in Commercial, plus 1-2 years in online/ e-commerce.
• Background in Management Consulting is a big plus.
• Team management and coaching.
• P&L management.
• Strong analytical skills with systematic and structured thinking.
• Excellent negotiation and problem-solving skills.
• Ability to work in a fast-paced and dynamic cross-functional environment.
• Good verbal and written communication skills both English and Thai.

Experience:

3 years required

Skills:

Compliance, Contracts, Express, English

Job type:

Full-time

• Deliver site performance and operational excellence through quality of products and services for both Fuel and Non-Fuel at 30-35 Shell retail sites based insouthern provinces.
• Deliver Sales and Operations targets for geographical area through regular reviews and appropriate action plans.
• Manage the territory assigned in terms of sales, network management, marketing and handling challenges of retailers and site staff.
• Act as a business consultant to Retailers on proper management of retail outlets on working capital and inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms.
• Ensure that the Retailers trains and develop their staff and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
• Maximize sales potential at site through consulting, coaching and motivating retailers.
• Identify and address performance gaps, offer tools and support profitable sites operations on daily basis.
• Manage underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.
• Compliance: Ensure Retailers follow Site Operations and HSSE standards, contracts and manuals.
• Deliver consistent a good customer experience by managing contract compliance.
• Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
• Manage customer complaints for sites in the respective territory.
• Strong sales and commercial skills.
• Experiences in retail and operation management.
• Excellence coaching and motivating abilities.
• Strong experience in customer and partner relationship management.
• Bachelor's degree and minimum 3 years of relevant work experience.
• Fluent in both Thai and English Communication skills including writing, speaking, and reading.
• 30 - 35 retail station for Fuel, Lubricants, Convenient Retailer and Café.
• Based in upcountry - southern provinceSongkhla.
• Full time job.
• Company Description.
• Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• An innovative place to work.
• There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Experience:

8 years required

Skills:

Compliance, Excel

Job type:

Full-time

• The Lubricants business is building a highly professional, commercially focused organization.
• Leaders with strong commercial skills and experience are critical to achieve our aims of building upon our marketing strength, focusing on key growth markets, strengthening the supply chain organization and accelerating the implementation of a macro-distributor model.
• All candidates who are able to demonstrate marketing expertise, commerciality, with ...
• A good overall understanding and experience of the Lubricants business is desired, but not essential.
• The successful candidate will be tasked to drive the business growth of Thailand.
• This includes developing and implementing business marketing action plans, customer value propositions for our brands and aligning business segments and channels to the Global Lubricants Strategy and Global Marketing Programs/Calendar.
• What s the role?.
• Develop and implement marketing plans in line with Global Lubricants Unstoppable Strategy and Asia Pacific (APAC) Region Business Objectives, and consistent with Shell Global Marketing Programs.
• Manage all marketing mix elements: Pricing, Product Portfolio, Channel and Communication and Promotion.
• Create compelling consumer/customer value propositions based on Consumer Insights to uniquely deliver needs and extract value in a differentiated way across diverse Business-to-Consumer (B2C) and Business-to-Business (B2B) segment.
• Participate in developments of Customer Value Proposition (CVP) and Brands, working with Global and Local team. Provide support in key customer prospecting and tender processes.
• Maximize value creation and capture through balancing key levers, including the trade-off of volume and unit margin, building, and executing strong pricing strategies including pricing brand maps to drive overall business growth.
• Lead the drive on Premium products (high margin synthetic product tiers) including all elements of marketing mix, equipping sales force & distributors and recognition schemes.
• Champion product stewardship in consultation with the Product Lifecycle Management Manager and Supply Chain Team to ensure compliance with local registration requirements and end-to-end product management.
• Institute a return-based mindset to marketing investment and Selling, Promotion & Advertising (SP&A) expenditure management, coaching the team to strengthen on marketing plans, brief writing, agency management, post-investment reviews and return on investment delivery.
• Lead the marketing team to generate high impact, highly efficient business marketing plans, including excellence on media strategy, planning and buying as well as promotion/programs development and influencer strategies.
• Coach, Train and Support the Marketing Teams and support the same for the Sales Teams in Thailand.
• Work with Lubricants Supply Chain to develop the supply network plan, co-manage the initiative slate and drive demand forecast accuracy and strong delivery to customers in the Sales and Operation (S&OP) process.
• Ensure the competitiveness and integrity of the Customer Value Proposition for customers, including marketing, portfolio, technical service offer, and supply chain efficiency.
• Ensure that the synergies are capitalized, and execution takes place within the agreed marketing timeline to deliver business goals.
• What We Need from You?.
• Possess proven track record in leading and developing teams to drive results across the end-to-end value chain.
• Possess Master of Marketing, business, or communication in your academic qualifications.
• Minimum 8+ years of relevant experience in marketing or sales roles is desired.
• Sound and proven professional experience demonstrating commercial leadership and business transformation ability.
• Experience in a fast-moving consumer goods (FMCG) environment will be an advantage.
• A detailed knowledge of transport, industry or consumer lubricants markets, covering B2C and B2B marketing/sales activities will be an advantage.
• Company Description.
• Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• Our values.
• Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.
• Join us and you will belong to a world where you can feel pride in your achievements and propel your career with global opportunities.
• An innovative place to work.
• Join us and you will be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We are huge advocates for career development. We will encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Job type:

Full-time

• Team and Role Introduction:-In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category
• You must be a team player and demonstrate a passion for work
• Establishing strong relations with Brands and supporting their performance, as their business advisor and main contact point
• Developing understanding of assigned category dynamics in the market, spotting trends and support category manager to develop assortment planning to grow brand portfolio on Lazada
• Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth
• Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
• Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
• Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and retention.
• Requirements/Qualifications(must have):-Bachelor or Master Degree in business administration, marketing and economics or related fields
• 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred
• Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels
• Computer literacy - strong knowledge of using Excel, PowerPoint, etc.
• Result-oriented and able to problem solve as well as multi-task well
• Strong ownership and attention to detail
• Adaptable and proactive, thriving in a fast-paced and dynamic environment.

Experience:

10 years required

Skills:

Legal, Contracts, Management, English

Job type:

Full-time

• Executing legal affairs activities incorporating with company internal policies and external laws/regulations.
• Delivering professional supports related to a variety of company regulations, licenses, contracts, including nondisclosure agreements, and consulting to ensure all of company contracts are in line with legal implication and philosophies as well as mitigating risk whenever possible.
• Drafting, reviewing, revising and negotiating legal contracts, letters of agreement ...
• Monitoring status of applications and provide consultative support with respect to submittal of applications to ensure smooth operations and timely delivery of business plan.
• Ensuring all permit operations are delivered according to applicable laws, rules, regulations, specifications, standards, policies and procedures related to processing of applications; initiates any actions necessary to correct deviations or violations.
• Developing effective relationships with external legal institutions and relevant authorities in a governance compliance manner.
• Providing sufficient technical coaching through experiential learning activities to members under supervision or any concerned persons required.
• Job Qualifications.
• Master s degree in Law.
• Minimum 10 years experience in Law (Contract drafting), of which 5 years experience in management level including drafting, reviewing and negotiating in various areas of law or related fields.
• Lawyer license.
• Barrister-at-law degree and international law firm are preferable.
• Knowledge of contract, commercial and general business laws and regulations.
• Knowledge of M&A, JV, project finance and shareholder.
• Analytical, conceptual thinking, problem-solving and decision-making skills.

Skills:

Industry trends, Scrum, Compliance

Job type:

Full-time

• Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
• Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
• Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
• Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
• Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
• Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
• Oversee the development, configuration, and deployment of ServiceNow applications and modules.
• Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
• Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
• Assist in the creation of effort estimates, solution blueprints, and implementation plans.
• Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
• Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
• Provide guidance and mentorship to junior developers and technical teams.
• Lead project teams, ensuring that resources are effectively utilized and project goals are met.
• Stay updated with the latest ServiceNow features, enhancements, and industry trends.
• Skills and attributes for success.
• To qualify for the role you must have.
• Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
• Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
• Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
• Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
• Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and frameworks.
• Ideally, you ll also have.
• Certified System Administrator (CSA).
• Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
• Any ServiceNow mainline certification.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience:

No experience required

Skills:

Sales, Negotiation, English, Thai

Job type:

Full-time

• Sales Executives of Real Estate.
• Sell & Rent the unit in the Condominium, Apartment, House and Commercial.
• Act as an intermediary in the negotiations between the Sellers/Lessor and the Buyers/Lessee.
• Advise clients on related documents, market conditions, prices, mortgages, legal requirements and related matters.
• Ability to build and maintain clients relationships.
• New graduate is welcome ***.
• Bachelor s degree.
• English Communication skill.
• Positive attitude /Dynamic / independent and hard working.
• Strong negotiation skills.
• Own vehicles will be advantage.
• Office hours schedule 4.5 days a week (Monday - Friday).
• Gasoline, Mobile phone, Company uniform and Vehicles.
• Coaching will be provided to ensure your success in this field.
• Health Insurance + Provident Fund.

Skills:

Scrum, Enthusiastic, Problem Solving, English

Job type:

Full-time

• Assist in leading & driving project management in digital-related areas (both front-end & back-end) for the group.
• Manage relationships and communication with all project stakeholders.
• Manage approach to delivery within the delivery project team.
• Lead and coach the design team as appropriate during the creation of development plans.
• Ensure that the team adheres to agile, practices and drive the adoption of leading methodologies and tools to continually improve the capability of the design team.
• Provide clear ownership for and visibility of all project plans created by the design team.
• Provide regular, constructive feedback to design team members to improve team capability.
• Provide progress updates to the department head.
• Support overall management of the department programs.
• Develop and maintain effective and proactive relationships with all departments that interact with the design team.
• At least a Bachelor s Degree in a related field.
• Minimum 3 years of experience in the delivery of digital or technology focused projects or business solutions in an agile environment.
• Preferably certified Scrum Master, with experience of other project frameworks including Kanban. Cloud experience is also highly desirable.
• Enthusiastic, driven, self-motivated with a focus on people.
• Able to work independently, excellent personal organization and able to demonstrate consistently balanced good judgement.
• Interest & commitment in problem solving and focused on results.
• Experience in the use of tools and techniques to facilitate effective project delivery.
• Exposure to or awareness of all phases of software development projects including analysis, systems design, development and testing approaches.
• English fluency is a must. Will work with non-Thai colleagues and supervisors.

Skills:

Sales, English

Job type:

Full-time

• Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
• Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
• Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
• Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
• Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
• Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
• Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
• Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
• Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
• Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
• Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
• Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
• Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
• Language Skills: Proficiency in Thai and English (written and spoken) required.
• Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
• Email: [email protected].
• Subject: Property Management Manager - [Your Name].
• Why is this position interesting for you?.
• Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
• What is your expected salary range?.

Skills:

Business Development, Software Development, Big Data

Job type:

Full-time

• To build and maintain the information and forecasting system in order to support the company business development.
• To analyze data from various sources and system to develop dashboard for management.
• To identify, share and analyze market trends and changes.
• To develop Market Insight update platform for sharing with various departments of the organization.
• To provide business analysis data and benchmark of key principals to internal and external stakeholders.
• Help managing assigned projects in business development, customer management or any assign by supervise.
• Manage, monitor, and evaluate performance of subordinates to ensure achievement.
• Deliver updates to stakeholders based on analytics.
• Should have good experience in the application of standard software development principles.
• Should be able to work as an independent team member, capable of applying judgment to plan and execute tasks.
• Should also be able to coach, guide and mentor junior members in the team.
• Bachelor's Degree in Business Administration, Computer Science, Information Technology or related.
• Experience in working with big data, customer master data and business analytical tools.
• Experience with Qlik Sense or Power BI will be advantage.
• Analytical, strategic and result oriented with strong commercial sense.
• Independence and dynamic with decision making and problem solving skills.

Skills:

Accounting, Finance

Job type:

Full-time

• Review and perform deep-dive analysis of latest estimate (LE) NAB-TH P&L by brand, channel and reconcile with BUs LE.
• Forecast short term and long term NAB P&L with alignment to head of business functions (Route to market); especially in aspects of supply chain, production and CAPEX.
• Tracking revenue enhancement and cost- saving initiatives in order to drive NAB performance.
• Support NAB KPIs setting for CEO and function heads of NAB.
• Monitor overall NAB P&L against budget; especially in terms of production capacity, utilization rate, production cost movement, supply chain cost and A&P controlling.
• Review and reconcile NAB See-thru budget & LE by aligning with central accounting team and each entity accounting head in case of errors.
• Prepare and shape up Annual Operating Plan (AOP) for NAB-TH budget forecasting.
• Accounting / Finance master degree or any related fields.
• Financial background with 3-5 yrs experiences.
• FMCG financial background is preferred.
• Able to prepare rolling high accurate forecasted P&L statement in details of each brand&key measure within time constraint.
• Able to manage team, business partners and managements.
• Strong in accounting/ finance background.
• Able to handle with pressured situation, and tight deadline.
• Able to coach and cheer up team workers.
• Be proactive and optimistic.
• Contact Information K. Nanchanok Ratsamesuntarangkul
• Email: [email protected]
• Company name: Thai Drinks Co., Ltd
• Working Location and address: CW Tower (Ratchadaphisek Rd Khwaeng Huai Khwang, Bangkok).

Skills:

Scrum, English

Job type:

Full-time

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background in cloud AWS or related is preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.

Skills:

DevOps, Software Development, English

Job type:

Full-time

• Work with team to deliver software with quality and on plan.
• Work with stakeholder to solve blocking issue with team.
• Define technology roadmap/strategy based on direction and distribute to team level.
• Build team capability to follow technology roadmap/strategy.
• Do resource planning and recruit Developer/SA/BA staff based on hiring strategy.
• Understand and adapt Web Front End Architecture, Microservice Architect, Event-Driven Architecture, Container Orchestration and Cloud technology to deliver software.
• Understand and adapt Agile methodology/DEVOPS in software development.
• Build team culture to be great place to work.
• Supervise/mentor/coach team member to archive the goal/objective and improve skills as their personal development plan.
• Bachelor's in Computer Science or related field.
• 10+ years experience with proven track record of successfully leading teams in delivering high-quality software on schedule while ensuring adherence to project plans and specifications.
• Experienced in solution delivery process with proven record.
• Experienced in Agile methodologies, DevOps adaptation.
• Ability to define and articulate a clear technology roadmap and strategy that aligns with organizational goals, effectively communicating this vision to team members.
• Experience in fostering team capabilities to follow the technology roadmap, including organizing training sessions and providing resources for skill development.
• Strong background in resource planning and executing hiring strategies to recruit Developers, System Analysts, and Business Analysts, ensuring the team has the right mix of skills and expertise.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Finance, Accounting, Procurement, English

Job type:

Full-time

• Bring in new innovation to transform, automate Finance & Accounting and Procurement process e.g. AI, RPA, etc.
• Set up roadmap and execution plan to align with CFO vision.
• Lead Finance & Accounting and procurement related corporate transition projects e.g. financial system go implementation, etc. Apply IT system functionality to meet business expectation/ benefit.
• Lead and manage all transformation / automation projects under Finance & Accounting and procurement.
• Lead transformation/ automation team members (RPA automation & PBI).
• Manage timeline for all transition & transformation projects in the pipeline.
• Work and collaborate with high-level executives to understand key business drivers and drive project in a cross functional team e.g. among finance & accounting, IT, operation, commercial etc.
• Provide guidance to the team / business on lean process improvement & data & technology system/ tool e.g. ERP, macro, RPA, etc. to drive efficiency, accuracy and control.
• Coach and support business users in Finance to follow the changes in the processes from when the system starts.
• Meet project milestones on time as a result of my effective planning and management.
• Able to provide insightful information on all new business opportunities.
• Perform other assignment as deemed appropriate.
• Master s degree in Accounting, Finance, Engineering, Business Administration, IT or related fields.
• Minimum 15 years working experience. Strong business consultancy/ PM / RPA experience.
• Experience in retail business with in-depth understanding of Finance & Accounting is a plus.
• Strong leadership skill.
• Strong analytical & problem solving skills.
• Strong stakeholder management.
• Well-organized and pro-active with great attention to details and adapt to the fast-pace of retail business dynamics.
• Good interpersonal, innovative skills and be able to work on tight deadlines.
• Understanding of Accounting system such as Oracle, SAP, etc.
• Able to do coding for Macro/ RPA/ BI/ACL/AI.
• Good command of English both spoken and written required, able to deal with international vendors.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Product Development, Research, English

Job type:

Full-time

• Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
• Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
• Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
• Coach and build human capabilities to have a deep understanding of what customers need and expect, and be able to translate into action plan for each customer segment, estimate ROX, through to execution.
• Supervise all customer communication approval to ensure clarity and best CX.
• Work with people culture to infuse CX culture into FWD TH through CX pillars, company goals, customer community, PCD, clarity guideline to achieve FWD goal as to be customer-centric brand.
• Manage team and ensure good employee experience through communication, recognition, motivation and development to increase team engagement.
• Bachelor or Master Degree in business related field with strong academic background from reputable university.
• Design thinking will be advantage.
• At least 10-12 years of experience and proven success in team management, customer experience, product development, customer research and analysis.
• Good Communication in Thai and English.

Skills:

Enthusiastic, Problem Solving, English

Job type:

Full-time

• Implement and maintain all human resources activities relating to Staff movement - recruitment, probation, promotions, transfers, personnel administration.
• Work closely with Head Department and acting like HR Business partner for all HR Recruitment activities.
• Organize and co-ordinate the recruitment and selection of new staffs.
• Ensure that the recruitment standards are maintained at the highest practicable level and that recruitment processes are professional and vigorous.
• Search, select and process candidates for Head Office and/or Store position.
• Work closely with C&B team for Job offering process.
• Deal/Advice proper work condition agreement with agencies and job advertising agency for recruitment activities processes.
• Handle hiring process of subcontractor employment for temporary staff included transferring process to be permanent staff.
• Conduct Mass recruitment in related to new store opening or mini recruitment to support staff shortage during high season.
• Work with OD team to ensure job descriptions/specifications are developed, updated and communicated on a regular basis for all positions.
• Work closely with OD/Training team, C&B, Corporate General Admin and Store/concerned partied to connect the process of on-boarding program for new joiners and OJT program for all new promotions/transfers.
• Ensure exit interviews conducted and taken into action for all level in Head Office and management position in Store.
• Prepare and update Staff movement weekly reports for management in relation to new hires, resignations, and OJT tracking. (prepare report to present in Quarterly Area Meeting for staff movement-vacancies/promotions/resignations.
• Co-work with Functional Heads for Selection Test/Promotion Test, etc.
• Train or coach HR stores (together with HR team) to do recruitment as per the company guideline.
• Bachelor or higher degree in Human Resources Management, Law, Political Science, General Management, Psychology or other related fields.
• At least 5 years of experience in Recruitment (Mass or High Volume) especially in retail business is highly preferable.
• Have knowledge of principles and procedures for HR recruitment, selection, benefit and welfare,.
• Good attitude, Attention into detail, Maturity, proactive, high responsibility, service-minded, enthusiastic, adaptable/flexible, dynamic, team work, initiative, and well organized. Ability to work multi-task and be able to work under high pressure. Strong leadership, good analytical, interpersonal and problem solving skills.
• Good communication skill, able to coordinate with all level of people and ability to influence, coach at all levels of the organization. Good command both of spoken and written English.
• Good computer literacy.
• Be able to travel upcountry from time to time.

Skills:

Sales, English

Job type:

Full-time

• Develop and implement comprehensive sales promotion strategies that align with our business objectives for ICONSIAM and ICS and key anchor tenants such as Siam Takashimaya, Sooksiam, etc.
• Lead and mentor the sales promotion team and VIP Lounge team to execute promotional campaigns that effectively attract and retain customers, build and maintain High Net worth customers.
• Monitor, track record, and analyze promotional campaigns to ensure business objectiv ...
• Collaborate with cross-functional teams to ensure campaigns are integrated and consistent across all platforms.
• Analyze market trends and consumer behavior to continuously refine and improve campaign effectiveness.
• Manage budgets and timelines to deliver high-impact promotions within allocated resources.
• Develop and coach teams and ensure future-ready capabilities in place with career growth.
• Perform others as assigned.
• Bachelor s degree in Marketing, Business Administration, or related field; a Master s degree is preferred.
• At least 7 years of experience in marketing, with a focus on sales promotions, preferably in the retail sector or shopping center or any relevant.
• Strong leadership skills with a track record of successful team management.
• Strong data analytics and critical thinking skills.
• Excellent communication and presentation skills.
• Strong interpersonal skill and collaboration.
• Digital literacy and familiar with adopting and maximizing technologies.
• Proficient in Thai and English.
• Dynamic, Flexible, Open mind, Growth mindset and Learning agility.
• Ability to work under pressure and resilent.