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Khlong San, Bangkok, Hospitality
,Customer Service
,Assistant
Hospitality,Customer Service,Assistant
Experience:
1 year required
Skills:
Excel, Service-Minded, Good Communication Skills, Pleasant Personality, English
Job type:
Full-time
Salary:
negotiable
- To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of Blue By Alain Ducasse in personalized way.
- To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the GM and Executive Pastry chef.
- Thai nationality.
- High school graduate or equivalent vocational training certificate.
- Previous experience in similar role 1 - 2 years in specialty coffee.
- Excellent personal presentation and Service minded.
- Excellent command of English.
- A passion for service excellence & customer satisfaction.
Today
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Pathum Wan, Bangkok, Customer Service
,Hospitality
,Assistant
Customer Service,Hospitality,Assistant
Skills:
Excel, Service-Minded, Problem Solving, Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of Blue By Alain Ducasse in personalized way.
- To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the GM and Executive Pastry chef.
- Thai nationality.
- High school graduate or equivalent vocational training certificate.
- Previous experience in similar role 1 - 2 years in specialty coffee.
- Excellent personal presentation and Service minded.
- Excellent command of English.
- A passion for service excellence & customer satisfaction.
4 days ago
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Khlong San, Bangkok, Management
,Customer Service
,Hospitality
Management,Customer Service,Hospitality
Skills:
Procurement, Accounting, Market Research, Product Development, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Research & Development (R&D): Coordinate with the chef, third-party consultants, and the brand for necessary information related to new product launches at the cafe.
- Event Organization: Collaborate with the brand on timelines and action plans to ensure events are executed within the set timeline and budget.
- Internal Coordination: Work with SPW s internal back-office and cafe teams to address procurement, accounting, and IT issues related to new product launches and events in the POS system.
- Meeting Documentation: Take notes, distribute meeting minutes, and follow up with relevant parties.
- Presentation Preparation: Assist in preparing presentations for management.
- Customer Care: Investigate customer complaints in collaboration with cafe staff, review CCTV footage, and follow up with clients.
- Blue Bakery.
- New Outlet Setup: Coordinate with designers, project teams, contractors, and external parties for potential new outlet setups.
- Internal Coordination: Collaborate with SPW s internal back-office team for future projects.
- BLUE by Alain Ducasse.
- Catering Packages: Assist in market research and create standard catering packages.
- Hampers Packaging: Work on hampers packaging and coordinate with graphic design and production houses.
- Strong problem-solving skills and analytical thinking.
- High level of responsibility and reliability.
- Quick learner with resilience.
- Fluent in English.
- Proficient in Microsoft Office and Teams.
- IT literate; familiarity with ChatGPT is a plus.
- Catering Packages: Assist in market research and create standard catering packages.
- Hampers Packaging: Work on hampers packaging and coordinate with graphic design and production houses.
2 days ago
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Experience:
1 year required
Skills:
Sales, Excel, Service-Minded, English, Thai
Job type:
Full-time
Salary:
negotiable
- To ensure that the cafe is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of in personalized way.
- To actively operate restaurant / Café Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / cafe information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / Café Manager in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the Café Manager and Executive Pastry chef.
- COMPETENCIES:
- Native Thai speaker & Fluent English.
- Food & Beverage knowledge.
- Progressive experience in restaurant & Café with 1 - 2 years in a similar role.
- F&B background.
10 days ago
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