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Skills:

Work Well Under Pressure, Negotiation, English

Job type:

Full-time

• Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
• Acts as a point of contact for tenant service calls, requests and issues.
• Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
• Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
• Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
• Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
• Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
• Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
• Ensures the provision of a safe and secure environment for all tenant partners.
• Identify issues and concerns and provide appropriate correspondence as required.
• Build and maintain effective relationships with internal department and tenant partners.
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
• Experience working in Shopping Center/ Retail business is a must.
• Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
• Strong communication, interpersonal and negotiation skills.
• Good command of both written and spoken English and computer literacy.

Skills:

English

Job type:

Full-time

• Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
• Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
• Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
• Publicize various tasks to members and encourage members to comply with company rules and policies.
• Follow up on outstanding public service fees from members.
• Other assigned tasks.
• Working hours: 5 days on / 2 days off.
• Shift 1 >> 07:00 a.m. - 16:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Shift 3 >> 22:00 p.m.- 07:00 a.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
• Proficient in English communication.
• Proficient in using MS Office program.
• Able to work 24-hour shifts.

Skills:

Able to work as a shift, Service-Minded, Good Communication Skills, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Job type:

Full-time

• ให้บริการอาหารเช้า เบเกอรี่ และเครื่องดื่ม.
• จัดการสต๊อกและตรวจสอบว่าวัตถุดิบและสินค้าพร้อมใช้งานเสมอ.
• รับผิดชอบงานแคชเชียร์ ประมวลผลการชำระเงิน และดูแลรายงานการขายประจำวัน.
• ดูแลตารางการจอง co-working space และห้องประชุม.
• ให้บริการลูกค้าภายในร้านกาแฟและผู้มาใช้บริการ co-working space.
• ช่วยจัดระเบียบและรักษาความสะอาดของพื้นที่บริการ.
• ทำงานร่วมกับทีมเพื่อยกระดับความพึงพอใจของลูกค้า.
• ทำงานเป็นกะตามที่ได้รับมอบหมาย.
• ช่วยเหลือในการทำคอนเทนต์เกี่ยวกับสินค้าและบริการ.
• ร่วมสร้างสรรค์เมนูเครื่องดื่มและอาหารใหม่ๆ กับทีม.
• มีประสบการณ์ในงานบริการด้านอาหาร โรงแรม หรืองานที่ต้องพบปะลูกค้า.
• มีทักษะการสื่อสารและมนุษยสัมพันธ์ดี.
• สามารถทำงานหลายอย่างพร้อมกันและทำงานภายใต้แรงกดดันได้ดี.
• ใส่ใจในรายละเอียดและมีทักษะการจัดการที่ดี.
• มีทัศนคติที่ดีและรักในการให้บริการ.
• หากสามารถสื่อสารภาษาอังกฤษได้ดี จะได้รับการพิจารณาเป็นพิเศษ.

Skills:

Marketing Strategy

Job type:

Full-time

• Focus primarily on marketing and sales function of Corporate Trust Services in order to solicit new accounts/business as well as managing existing customers.
• Responsible for achieving assigned revenue target.
• Develop marketing strategy / account plan and regularly update customer profile under responsibility.
• Ensure consistency in new business momentum, in terms of building up of the prospects pipeline each month.
• Consistently monitor and report competitive activities and new market developments and work closely with Product Team, Operations Group and/or other Departments to achieve solution for clients to which will assist in business expansion and/or business origination.
• Prepare quotations, proposals, presentation materials for clients, agreements, POA, SLA, call reports, deal reports for review, and internal memos relating to special request for clients.
• Client Services To act as the prime contact point for customers in assisting their queries / problems.
• To regularly keep close contact with clients to assist Sales in finding gap and spotting opportunity for business referral.
• To act as a liaison officer amongst different units e.g. cooperate with RMs, Sales, and Operations to solve customers problems.
• To perform Service Review for clients.
• To handle end-to-end process of new account opening, closing and maintenance.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.