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Job type:

Full-time

• The IT Support Specialist (Executive Support) is responsible for providing IT support to executives, ensuring they can work efficiently. The role requires expertise in hardware, software, network systems, and various tools used in collaboration with executives. Responsibilities include troubleshooting and resolving technical issues..
• Troubleshoot IT issues such as hardware, software, network, and peripherals through onsite/remote support.
• Handle service requests from executives, including software installation, hardware s ...
• Provide advice and alternative solutions to help executives use technology effectively, and introduce new tools or technologies to enhance productivity.
• Coordinate within the organization, follow up, and liaise with relevant departments to resolve issues promptly.
• Analyze and resolve problems, identify root causes, and implement improvements to prevent recurrence.
• Manage assets, conduct inventory, and maintain records of executive assets under supervision.
• Age 27-32 years, with 5-10 years of experience in IT Support/Executive Support.
• Bachelor's degree in Computer Science, Information Technology, or related fields.
• Knowledge of hardware including PCs, notebooks, smartphones, tablets, and major operating systems like Windows, macOS, iOS, and Android, along with maintenance skills.
• Proficiency in using applications and tools such as O365, MFA, video conferencing, etc.
• Basic understanding of network concepts including LAN, Wi-Fi, VPN, and troubleshooting connectivity issues.
• Knowledge of data security and threat prevention, including antivirus software, data encryption, and skills in maintaining confidentiality and handling sensitive information carefully.
• Ability to stay updated with changing technologies, learn new tools quickly, and adapt swiftly.
• Willingness to work outside regular hours, including weekends and public holidays, as needed.
• Good communication skills, capable of explaining technical issues and solutions in an easy-to-understand manner.
• Service-minded, emotionally resilient, and able to work well in a team.
• Ability to prioritize tasks, work under pressure, and meet deadlines.
• Proficiency in English is a plus.

Skills:

Software Development, MongoDB, SQL

Job type:

Full-time

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

Skills:

Publishing, Microsoft Office, Android

Job type:

Full-time

• Provide onsite/remote L1 and L2 technical support for our employees through Email, IM, Walk-in, and Ticketing.
• The supporting scopes include but are not limited to end-user devices, conference technology, and applications software within the site corporate environment.
• The IT Support Engineer will provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity.
• The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and driving service improvement to assist in its growth.
• May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.
• Drive continuous service improvement plans in technology-related matters affecting end-user productivity and improving user experience satisfaction.
• Identify and develop better tools, and implements improvements and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user journeys, experiences and satisfaction.
• Mandatory Requirement.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Core competency with Mac OS and Microsoft Windows and familiarity with data backup concepts and systems.
• Good understanding of common PC & Mac hardware components and connections.
• Good understanding of Network Protocols (TCP/IP/UDP/ICMP etc.).
• Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome.Etc.).
• Desired Skills.
• Working knowledge of Network Management, Conference Technology, and Audio Visual.
• Working knowledge of each kind of PC(Mac/Win), mobile(Android/iOS) hardware device troubleshooting.
• Working knowledge of software(installation/upgrading/network-connection) troubleshooting.
• Working knowledge with 1 or more ITSM ticketing systems.
• Working knowledge of mobile device management and support.
• Working knowledge of Cloud-based applications & services.
• Any program(i.g. Java, PHP, python, shell script, etc) coding experience will be a bonus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Sales, Microsoft Office, Negotiation, English

Job type:

Full-time

• Deal directly with customers either by telephone and/or face to face.
• Selling and services to new clients.
• Prepare business presentations and proposals.
• Establish prospect client relationships.
• Establish and maintain current employee and potential employee relationships.
• Manage account services through quality checks and other follow-up.
• Identify and resolve client concerns.
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
• Coordinate with company staff to accomplish the work required.
• Responsible for providing quarterly and annually sale reports to the management.
• Maintain and increase revenue!.
• Other duties as assigned.
• Bachelor s Degree in Business Administration, Computer Business, Information Technology, or related field.
• At least 2+ years of overall Sales experience.
• Experience in IT Project Sales, IT Staffing/Outsourcing.
• Good command in CRM software and Microsoft Office.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Strong in presentation, organizational and negotiation skills.
• Strong problem-solving skills.
• Able to communicate in Thai & English.

Experience:

3 years required

Skills:

Compliance, Finance, Oracle, English

Job type:

Full-time

• To carry out and lead audit work assigned by the audit managers to achieve the AAP.
• To carry out special / investigation audit assigned by the audit manager.
• To identify and allocate tasks, co-ordinate, monitor and consolidate the work of the audit team.
• To supervise and lead the audit team to ensuring conformity with Internal Audit Manual in all phases of the audit process.
• To document, evaluate and test systems and controls to assess the adequacy and effectiveness of internal controls, compliance with policies and procedures, reliability, and integrity of information, safeguarding of assets and etc.
• To attend entry conference with auditee s management to discuss on the audit process and audit work.
• To develop and discuss findings, recommendations, and timelines for corrective action with responsible personnel of auditee.
• To attend exit meeting with auditee s management to discuss on the audit findings identified during audit.
• To prepare and finalise the draft audit report after audit work and submit to audit manager for review.
• To discuss with GCAE and Audit Managers for major risks or audit findings identified during audit.
• To track the follow up process to ensure timely dispatch of audit reports to auditee and obtaining reply from auditee on the implementation status of recommendations.
• Prepare and preserve the various documentations for audit work such as working papers, audit program, supporting evidence, permanent file, current file, circulars, minutes, office memo and etc. for audit manager s review.
• Bachelor s degree or higher in Finance, Accounting or Auditing or related fields.
• More than 3 years experience in external or internal audit and related.
• Preferably proficient in Oracle or any other related Accounting System. Working knowledge in Auditor; highly proficient with ERP configurations e.g. SAP and Oracle. Ability to apply best practices of one ERP system in other ERP systems.
• Able to work to upcountry or overseas.
• Certifications such as CIA or CPA or CPIAT will be advantage.
• Good command of English and computer software (MS word, Excel, Power point).
• Knowledge of auditing policies, standards, and procedures, and financial recordkeeping procedures, laws, regulations, and standards.
• Understand complex operations from a broad perspective.
• Ability to work effectively with any others, to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to provide technical guidance, training, and coaching to end users.
• Ability to develop, plan, and implement short- and long-range goals, develop and implement audit plans and schedules.
• Ability to persuade and influence others, to motivate others and promote teamwork and mentor any others, and to provide effective feedback.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

5 years required

Skills:

Internal Audit, Automation, Data Analysis

Job type:

Full-time

• Implement Third party - Vendors management policy and ensure that all activities and efforts are consistent with company policies, guidelines and in alignment with regulatory guidance.
• Design policies and procedures that support the successful implementation.
• Recommendations to related team on opportunities for risk mitigation based on established risk tolerance.
• Establish questionnaire, checklist, and risk score for vendors evaluation process.
• Partner with co-workers to coordinate the implementation of third-party controls and mitigation plan.
• Perform on-going review based on Third party risk factors i.e., risk level, performance, complaints & issues.
• Facilitate the assessment of new and review existing third-party inherent risk, using questionnaires to collect and document risk ratings.
• Review completed risk assessments and confirmed completion of due diligence prior to agreement signature.
• Responsible for adhering to third-party risk metrics supporting completeness, accuracy, and timeliness of third-party risk activities.
• Assists with gathering data and providing information during Internal Audit Reviews and Regulatory Examinations.
• Support the design and implementation of third-party risk operating models, identifying, evaluating, and providing solutions to evaluate complex business and technology risks.
• Drive continued operational and automation improvements to improve operational efficiency.
• Support ad-hoc data analysis.
• 3-5 years of Risk Management or Third -party Management experience in banking, payment company or a related industry.
• Bachelor s degree in Management Information Systems, Computer Science, or related field.
• Knowledge skill: IT/Security standard, ISO standard, Risk management, third-party Management, business risk analysis and making complex business/risk trade-off recommendations and decisions.
• Experience developing and refining technical and business operational processes.
• Ability to communicate clearly with technical and non-technical teams across multiple businesses; written, verbal, presentation, and interpersonal skills.
• Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
• Works effectively as an individual and part of a team.
• Strategic thinking with the ability to see/understand the big picture.
• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
• Ability to solve problems and bring clarity to ambiguous situations.
• Analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases.

Skills:

English

Job type:

Full-time

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 4-5 years of working experience in IT support or a related role.
• Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting.
• Understanding of IT security practices (e.g., password policies, phishing detection.
• Good command of English communication.
• Service-mind, proactive and willing to go extra mile..

Skills:

SQL, Able to work as a shift, Analytical Thinking, Good Communication Skills

Job type:

Full-time

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

Skills:

Data Analysis

Job type:

Full-time

• Participate in the preparation of audit guidelines (Audit Program), responsible audit units, and determine audit procedures to ensure that the audit achieves its objectives.
• Collect, analyze, and evaluate information obtained from inspections. to the adequacy and efficiency of the internal control system.
• Be a main contactor for examining IT systems, applications, and vulnerabilities in security measures.
• Identify issues and devise practical solutions.
• Ensure the organization's IT practices adhere to industry regulations and internal policies..
• Bachelor s or higher degree in Information Technology, Business Information Systems, Computer Engineering, Computer Science or any related field.
• Minimum 2 years experience in IT audit.
• Understanding of IT governance frameworks.
• Passed training in IT Governance or IT Best Practice or information auditing standards.
• Certificate of qualification in IT Audit or Security.
• Technical skill: Data analysis and interpretation / IT audit procedures and methodologies.
• Location: Lao Peng Nguan Tower 1 Vibhavadi Rangsit Road, Chatuchak.
• Working Days: Mon-Fri.
• Times: 8.30 a.m. - 05.00 p.m..
• Office of Human Capital
• Thai Beverage Public Company Limited.

Skills:

Compliance, Assurance, Project Management

Job type:

Full-time

• Define the goal of IT risk and develop activities and action plans to achieve this goal.
• Builds strong relationships and interacts with the board and senior management.
• Possess leadership presence to promote risk culture, train and motivate staff to adopt new risk management practices.
• Ensure the organization s compliance with all relevant laws, regulations, and guidelines from a risk management perspective.
• Coordinate and Conduct regular technology risk assessments with the business team.
• For identified risk, risk mitigating controls, and produce reports to the board, committees, and senior management. Follow up with risk mitigation plan with risk owner.
• Conduct independent risk and scenario analysis from adopting new services, products, and partnerships.
• Perform assurance activities and discover opportunities to improve business operations. Present results to senior management and the board of directors.
• Develop and monitor key risk indicators (KRIs) to determine their effectiveness and for ongoing improvement.
• Advise the risk owner on any risks they would encounter and suggest courses of action to address these risks.
• Investigate loss events, report findings to management, and follow up on mitigating controls. For major incidents, prepare a report for submission to the committee.
• A bachelor s or master s degree in Risk Management, Information Technology, Business Administration, or a related field.
• 7-10+ years of experience in audit and risk management, specifically in financial services, e-payment, or technology sectors.
• In-depth knowledge of risk management frameworks, principles, and methodologies.
• Comprehensive understanding of audit procedures, control evaluation, and regulatory compliance.
• Strong skills in analysis, problem-solving, and project management.
• Excellent communication and interpersonal abilities, with a proven track record of leading teams and engaging senior stakeholders.
• Ability to effectively translate technical issues into business risks for clear communication with non-technical audiences.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.

Job type:

Full-time

• Responsible in troubleshooting basic end-user issues related to workstation, server, network, voice, assets and mobile.
• Workstation installations, movement, upgrades, back-up, monitoring, and related workstation tasks based on agreed targets.
• Application of break-fix analysis on workstation operating systems, applications, utilities, Internet/Intranet tools, and related workstation services.
• Performing/assisting with the troubleshooting on managed active directory and other related services.
• Performing/assisting with the network/connectivity related tasks, and preventive maintenance
• Proactive monitoring of voice systems to ensure maximum availability and optimal operation of office phone systems including phone handsets, MDF/ IDF wiring, VoIP systems and voice circuits.
• Responsible in coordinating workstation hardware related issues to vendor.
• Responsible in providing timely and accurate update and information on assigned incidents and service request.
• Responsible on the timely escalation of incidents which cannot be resolved on time or would need vendor/third party support.
• Coordinates with concerned teams, vendors, and/or appropriate third party as part of operations escalation as necessary. Ensures that all escalation information is accurate and periodically updated, and that all relevant members of the team are regularly informed on the status of the operations escalation process
• Work closely with service providers to resolve workstation related issues and/or in provisioning new services.
• Responsible in performing workstation installation, upgrade, preventive maintenance, back-up, monitoring, access administration and other related communication and server infrastructure tasks.
• Maintains data integrity and ensures the security of workstations in accordance to standards and best practices (e.g., standards implementation/configuration hardening, secure access control, patch updates, etc.)
• Act as endpoint process expert.
• May be tasked as a Dedicated Support Engineer where required.
• May be tasked to coordinate or be a member of various continuous improvement initiatives of the organization.
• Responsible for Network Load Conversions for troubleshooting and training room set-ups. 14. Performs assigned activities or tasks which are aligned to the set objectives by the management.
• New graduate and candidate 1 year experience are welcome

Skills:

Database Administration

Job type:

Full-time

• นำการดำเนินงานด้านกรอบการกำกับดูแลข้อมูล นโยบาย และกระบวนการที่กำหนดโดยองค์กร.
• ทำงานร่วมกับเจ้าของข้อมูลและผู้ดูแลข้อมูลเพื่อกำหนดมาตรฐานข้อมูล แนวปฏิบัติในการจัดการข้อมูล และแนวทางการใช้งานข้อมูล.
• ตรวจสอบให้สอดคล้องกับข้อกำหนดด้านกฎหมายและมาตรฐานที่เกี่ยวข้อง (เช่น GDPR, PDPA).
• การจัดการคุณภาพของข้อมูล (Data Quality Management)กำหนดและติดตามตัวชี้วัดคุณภาพข้อมูล (เช่น ความถูกต้อง ความครบถ้วน ความทันเวลา).
• ใช้เครื่องมือและกระบวนการจัดการคุณภาพข้อมูลเพื่อแก้ไขความผิดพลาดและพัฒนาความน่าเชื่อถือของข้อมูล.
• ประสานงานกับหน่วยงานธุรกิจเพื่อแก้ปัญหาและป้องกันปัญหาคุณภาพข้อมูลในอนาคต.
• การจัดการเมตาดาต้าและข้อมูลหลัก (Metadata and Master Data Management)พัฒนาและดูแลคลังเมตาดาต้าและพจนานุกรมข้อมูลขององค์กร.
• ดูแลการจัดการข้อมูลหลัก (Master Data) เพื่อให้ข้อมูลมีความสอดคล้องในระบบและกระบวนการ.
• การทำงานร่วมกับผู้มีส่วนได้ส่วนเสียเป็นตัวกลางระหว่างหน่วยงานธุรกิจ ทีมไอที และทีมกำกับดูแล เพื่อสร้างวัฒนธรรมความรับผิดชอบต่อข้อมูล.
• เป็นผู้นำในการจัดประชุมคณะกรรมการกำกับดูแลข้อมูลและกลุ่มทำงาน.
• จัดอบรมและให้การสนับสนุนแก่ผู้มีส่วนได้ส่วนเสีย เพื่อยกระดับความเข้าใจในข้อมูลและปฏิบัติตามแนวทางการกำกับดูแล.
• การบริหารจัดการความเสี่ยงและการปฏิบัติตามกฎระเบียบระบุความเสี่ยงที่เกี่ยวข้องกับข้อมูลและเสนอแนวทางการแก้ไข.
• ตรวจสอบให้การใช้งานข้อมูลสอดคล้องกับเป้าหมายขององค์กร กฎหมาย และมาตรฐานทางจริยธรรม.
• เป็นผู้นำในการตรวจสอบและประเมินผลด้านการกำกับดูแลข้อมูล..
• มีประสบการณ์ทำงานที่เกี่ยวข้องกับการกำกับดูแลและการจัดการคุณภาพของข้อมูล.
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ เทคโนโลยีสารสนเทศ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล
• บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน)
• อาคารเล้าเป้งง้วน 1 333 ถนน วิภาวดีรังสิต จอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

Skills:

Project Management

Job type:

Full-time

• เก็บรวมรวม ค้นคว้าหาข้อมูลความต้องการ (Requirement Gathering) ค้นคว้า วิจัย กระบวนการทำงานทางธุรกิจตลอดจนข้อกำหนดทางธุรกิจ (Business Rules) ของหน่วยงาน.
• จัดทำ สิ่งที่ต้องพัฒนาเพิ่มเติม (Gap Analysis) เพื่อประเมินขอบเขตการทำงาน (Scope of Work).
• ดูแล ติดต่อสื่อสารกับ Stakeholder ไม่ว่าจะเป็น Owner, Project Management Officer, UX/UI Designer, Developer เป็นต้น เพื่อวางแผน และจัดลำดับการทำงาน.
• แปลความต้องการทาง Business มาสื่อสารกับ Developer และแปลคำถาม หรือ ข้อความทางเทคนิคเพื่อสื่อสาร ทำความเข้าใจกับ Business Unit.
• จัดทำเอกสาร เช่น User Story เพื่อเรียบเรียงโครงการให้เพื่อนร่วมทีมเข้าใจตรงกัน.
• ทำการทดสอบส่วนของ System Integration กับระบบแวดล้อมที่เกี่ยวข้อง.
• ประสานกับทางผู้ใช้เพื่อทำการทดสอบ User Acceptance Test.
• วิเคราะห์สถิติการใช้งาน เพื่อนำไปสู่แนวทางการปรับปรุงและพัฒนาระบบอย่างต่อเนื่อง.
• ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยข้อง.
• มีประสบการณ์สำหรับงานด้านบริหารโครงการ IT อย่างน้อย 2 ปี.
• มีความรู้/เข้าใจ Methodology ที่ใช้ในการพัฒนา.
• มีประสบการณ์ทำงานในงานที่เกี่ยวข้องอย่างน้อย 4 ปี.
• มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับบุคคลอื่นได้.
• ยืดหยุ่น ปรับตัวได้ดี เนื่องจากบางครั้งอาจมีการติดต่อประสานงานในวันหยุด.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด.
• อาคารเล้าเป้งง้วน 1 333 ถนน วิภาวดีรังสิต จอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

Experience:

3 years required

Skills:

Compliance, English

Job type:

Full-time

• Provide onsite IT support across multiple office locations, ensuring timely resolution of technical issues.
• Collaborate with the IT team to manage and maintain IT infrastructure, including hardware, software, and network systems.
• Troubleshoot and resolve hardware and software issues for end-users, including desktops, laptops, printers, and mobile devices.
• Install, configure, and update software applications and operating systems.
• Conduct regular maintenance and updates on IT equipment to ensure optimal performance.
• Assist in the setup and support of video conferencing systems and other communication tools.
• Manage user accounts, permissions, and access rights in accordance with company policies.
• Document and track all support requests and resolutions using the IT service management system.
• Provide training and support to end-users on IT systems and applications.
• Ensure compliance with IT policies and procedures, including data security and backup protocols.
• Participate in IT projects and initiatives, providing onsite support and expertise as needed.
• Monitor and report on IT system performance, identifying areas for improvement and optimization.
• Have more than 3 years of experience in IT support, preferably in a multisite environment.
• Strong knowledge of IT infrastructure, including hardware, software, and network systems.
• Proficient in troubleshooting and resolving technical issues related to desktops, laptops, printers, and mobile devices.
• Experience with installing, configuring, and updating software applications and operating systems.
• Familiar with IT service management tools and practices.
• Excellent communication and interpersonal skills, with the ability to work effectively with end-users and IT team members.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks.
• Proficient in English.
• Ability to travel to different office locations as required.
• Certification in IT support or related fields (e.g., CompTIA A+, Microsoft Certified IT Professional) is a plus.

Skills:

Procurement, Contracts, Negotiation

Job type:

Full-time

• Manage and ensure IT procurement activities align with company policies and deliver cost savings and maximum benefits.
• Review purchase requisitions (PR) and Terms of Reference (TOR) to meet user requirements.
• Approve purchase orders (PO) within delegated authority using the PR/PO online system.
• Negotiate with suppliers to secure optimal pricing, terms, and quality of goods and services.
• Conduct annual vendor appraisals and evaluate new vendors.
• Ensure contracts comply with TOR and manage contract storage for future reference.
• Maintain accurate, accessible procurement records.
• Monitor and ensure timely delivery of goods and services.
• Hold regular meetings with Business Units to review procurement plans and address challenges.
• Enhance procurement methods and adapt to technological advancements.
• Prepare and submit procurement reports, including special cases like Sole Source and urgent procurements.
• Develop and manage subordinates, fostering their skills and problem-solving capabilities.
• Oversee procurement systems, including material code creation and PO issuance.
• Perform additional tasks as assigned by supervisors.
• Bachelor s Degree in Information Technology, Business Administration, Supply Chain Management or related fields.
• Over 5 years of experience in IT procurement, including hardware, software, applications, maintenance services, and IT solutions.
• Expertise in sourcing and managing IT vendors for hardware, software, and services.
• Strong negotiation and strategic planning skills.
• Experience in project management, planning, and performance tracking.
• Excellent interpersonal, coordination, and problem-solving skills.
• Leadership and team management capabilities.
• Integrity and dedication to service excellence.
• Proficiency in Oracle, SAP, Excel, Word, and PowerPoint.
• Knowledge of documentation management and procurement procedures.

Experience:

3 years required

Skills:

System Security, Windows Server

Job type:

Full-time

• Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
• Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
• Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
• Implement and operate DevSecOps on projects/applications that use DevOps process.
• Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
• Periodically review security requirements to align with Bank s policies and regulations.
• Support periodic security audits.
• Manage third parties involved in IT Security Advisory and Assurance.
• Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
• Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
• Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
• The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
• Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
• Knowledge of all applicable laws and compliance frameworks to enforce compliance.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

5 years required

Skills:

System Administration, English

Job type:

Full-time

• Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
• Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
• Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
• Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
• Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
• Report to the IT manager.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
• 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
• Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
• Working Thai and English communication skills.
• Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.Requisition ID: 103279In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

Negotiation, Risk Management

Job type:

Full-time

• Aware of roles and responsibilities of IT Incident and Problem Management.
• Keep monitor incident raised on identified channels.
• Once IT incident happens, conduct related ITs to find out solution to resume service as soon as possible or provide interim solution to mitigate any business impact including escalate and update progress to related ITs and management levels.
• Once IT incident closes, discuss with related ITs to identify root cause and find out solution for preventive action including establish incident reports as identified process.
• Join Change Advisory Board Meeting to acknowledge any production change request.
• Review Service Level Agreement (SLA) as requested by project to ensure the SLA is align with the Bank s SLA.
• Establish incident report as required by related committees and regulators.
• Arrange IT Service Awareness Training for Its.
• Gather and provide document as required by auditor.
• Bachelor or Master Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimun 5-10 years in Information Technology plus experience working in or closely with IT Service management, IT Risk management or IT Governance management.
• Knowledge of ITIL best practice and can apply it to govern IT as appropriate.
• Experience in IT management as per ITIL process, such as incident and problem management, change management, service level agreement management, etc.
• Experience in conducting team and work under pressure.
• Highly result oriented and can work independently.
• Good skills of listening, speaking, reading and writing including presentation skill to high management levels.
• Experience knowledge of ITIL or any best practice necessary to manage IT service continuity as a whole.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Skills:

Risk Management, English

Job type:

Full-time

• Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
• Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
• Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
• Master s degree in Computer Engineering, Computer Science, Information Technology.
• Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
• Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
• Background in technical knowledge of Cyber Security Audit.
• Good command in English.

Experience:

1 year required

Skills:

Human Resource Management, Management, Good Communication Skills, Mandarin, English

Job type:

Full-time

• Implementing recruitment process, including job postings, Drafting basic JD,.
• Assisting in resume screening, scheduling interviews, and extending job offers.
• Doing Administrative and Coordinating according to the HR functions and duties document.
• Implementing the Social Security.
• Age between 23 - 30 years old.
• Bachelor Graduates in any faculty and fields.
• 1-3 yrs Experience.
• Chinese language proficiency would be an advantage.
• Office Hours.
• Mon - Fri: 9.00 - 18.00.
• Social Security.