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Skills:

Good Communication Skills, Service-Minded, Pleasant Personality, English, Mandarin, Japanese

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW or address below:

Experience:

1 year required

Skills:

Excel, Power point, Service-Minded, Problem Solving, English

Job type:

Full-time

• Work as operation call center to accept phone call from stores regarding opened issue logs .
• Call stores to ensure issue logs completely solved and closed .
• Record received call details and summarize call report on a daily basis .
• Work as service desk operator to review quality of issue log closure note .
• Able to give advice to HO responsible team on quality of log closure note .
• Continuous improve quality of log answered by responsible team .
• Perform other tasks assigned by Manager.
• Bachelor s Degree in related field. .
• Have experience 1-3 years in store operation improvement / Call Center / Customer Service / SRD / Supply Chain / Commercial.
• Communication skills .
• Presentation skills .
• Good service mind.
• MS office (Word, Excel, Power Point) .
• StoreLine system / RPM / RMS / RMR.

Skills:

Service-Minded, Good Communication Skills, Pleasant Personality, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW or address below:

Skills:

Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, Problem Solving, English

Job type:

Full-time

• Make a high volume of outbound calls to both new and existing clients, with the goal of pre-qualifying potential buyers for real estate developer projects.
• Engage with customers via phone, email, and other contact methods to initiate conversations, answer inquiries, and build rapport.
• Provide excellent customer service by understanding buyer needs and presenting relevant property options that may align with their interests.
• Screen and qualify both inbound and outbound leads, ensuring they meet project criteria before forwarding them to the sales team.
• Accurately record customer interactions, lead qualifications, and follow-up notes in the CRM system to maintain an organized pipeline.
• Re-engage lost buyers by reigniting their interest in available developments and bringing them back into the flow.
• Distribute qualified leads to the most appropriate agents based on the buyer's needs, ensuring a smooth handoff for further engagement.
• Stay updated on current real estate projects and marketing strategies to provide accurate information during client interactions.
• Relationship Building: Build and maintain strong relationships with buyers, ensuring they feel supported and valued throughout their experience with us.
• Contribute to the overall success of the sales team by facilitating a consistent flow of high-quality leads.
• Bachelor's degree in Business or marketing or other related fields.
• Experience in customer service or a similar feedback-oriented role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• A proactive approach to problem-solving and issue resolution.
• Ability to work collaboratively in a team environment.

Skills:

Customer Relationship Management (CRM), Good Communication Skills, Service-Minded, English, Thai

Job type:

Full-time

• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• Be at the forefront of disrupting the real estate industry in South East Asia with technology.
• International work environment.
• Accident and health insurance on top of standard social security.
• Developing the relationship with both tenant and landlord for after-sales services.
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
• Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management package etc.
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
• Bachelor degree in any discipline, preferred in hospitality management.
• Dynamic and filled with enthusiasm and energy to learn.
• Must have excellent written and spoken English and Thai skills.
• Must have the ability to work independently and follow guidelines.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail with a sense of urgency in administrative work.
• Hands-on do-er , with drive and ability to roll up sleeves and get things done.
• Experience in Property or Real Estate Business is a big advantage.
• Fresh graduates with an interesting profile are encouraged to apply.
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment. New generation culture (age range between 20-32 YO).
• Monthly Celebration & Parties. We got lots of food and drinks:D.
• Won Best Place to Work award, certified by WorkVenture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate.
• Apply.
• Email: [email protected]
• Subject: Property Management Associate Application - [Your Name]
• Content: Please add your CV and answer the 2 questions below:
• Why are you a good fit for this role?.
• What are your salary expectations?.
• When can you start working?.

Job type:

Full-time

• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• บริการลูกค้า.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Experience:

5 years required

Skills:

Safety Management, Document administrative, Management, English

Job type:

Full-time

• ดูแลความเรียบร้อยภายในอาคาร, ควบคุมการใช้สถานที่ในกิจกรรมต่างๆ, จัดระเบียบการจอดรถกรณีมีกิจกรรมพิเศษ, จัดทำทะเบียนทรัพย์สินของอาคาร.
• ตรวจสอบอุปกรณ์ดับเพลิง, จัดเตรียมการซ้อมอพยพหนีไฟประจำปี.
• ประสานงานลูกค้า ผู้เช่า และช่างประจำอาคาร.
• ดำเนินการวางแผนกำลังพลให้เพียงพอต่อการปฏิบัติงานในแต่ละวัน รวมถึงควบคุมดูแลการปฎิบัติงาน.
• ตรวจสอบรายละเอียดการปฏิบัติตามสัญญาว่าจ้าง รวมถึงสรุปผลการปฎิบัติงานรายเดือน.
• ตรวสอบบันทึกเอกสารนำของเข้า - ออก อาคาร รวมถึงเอกสารจอดรถค้างคืน และทะเบียนกุญแจในพื้นที่ต่างๆ.
• สรุปยอด Stock MAX - MIN อุปกรณ์ทำความสะอาด.
• ทะเบียนกุญแจสำนักงานและเบิกจ่าย รวมถึงกุญแจเฟอร์นิเจอร์, ส่ง Report เมื่อเกิดเหตุต่างๆ.
• ปริญญาตรี สาขาวิศวกรรม / การจัดการอุตสาหกรรม หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้านธุรการอาคาร อย่างน้อย 5 ปีขึ้นไป หรือตามความเหมาะสม.
• มีทักษะทางคอมพิวเตอร์ MS office (Word, Excel).
• สามารถปฏิบัติงาน 6 วันต่อสัปดาห์ได้.

Experience:

3 years required

Skills:

Sales, Salesforce, Automation, English

Job type:

Full-time

• Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline.
• 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
• Configure and implement integration with Salesforce Core and Marketing Cloud.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client-focused and results-oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all .
• Good articulation and communication skills in English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 105582In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

No experience required

Skills:

Production Engineering, Data Analysis, Project Management, English

Job type:

Full-time

• Consistently track and manage the progress of technical projects according to predefined timelines.
• Handle customer feedback and technical agreements for key projects like SMS, UAI, and Metro 2023.
• Offer ongoing technical support for Lenso and Stamford projects and assist in rolling out new initiatives as needed.
• Engage proactively with clients, providing technical advice and fostering collaborative project development.
• Conduct comprehensive assessments of material chemical compositions using advanced analytical tools such as dashboards and pivot tables.
• Perform routine and ad hoc chemical composition evaluations for a diverse array of materials including Metalcom, Cap, Varo, NTW, UAI (Billet & Ingot), and Lenso.
• Respond promptly to critical alerts concerning chemical composition discrepancies.
• Pursue continuous personal and professional development to enhance technical expertise.
• Take on and successfully execute responsibilities related to OSE Project, ensuring high-quality standards and compliance with project specifications.
• Bachelor s degree in Engineering, Chemistry, or a closely related field.
• New graduates are encouraged to apply.
• At least 0-2 years of experience in technical project management, preferably in a manufacturing or engineering environment.
• Demonstrated proficiency with analytical software and tools for reporting and data analysis.
• Exceptional organizational, time management, and communication skills.
• Proven ability to multitask and manage multiple projects simultaneously with meticulous attention to detail.

Experience:

2 years required

Skills:

Usability Testing, User Experience (UX), Finance, English

Job type:

Full-time

• Designing the customer journey mapping and service blueprint to capture the value exchange between customer and business and improve operational aspect.
• Working closely with a portfolio designer to understand the project s objective and help the squad team to drive the outcome and track the design success metric.
• Conducting further research for a specific project under portfolio when needed.
• Bachelor's degree in Technology, Computer Engineering, Computer Science, Business or a related field.
• At least 2-3 years of experience in service design or a related role.
• At least 2-3 years of Banking or Financial Institution or a related field.
• Proficiency in tools and techniques for service design such as Customer Journey Mapping, Service Blueprints, Stakeholder Mapping, and Experience Prototyping e.g. Figma, miro.
• Strong understanding of Service Design Thinking, including the ability to map and optimize service journeys, touchpoints, and processes.
• Excellent communication skills and the ability to present design concepts clearly to stakeholders and team members.
• Experience with User Research, Persona Development, and Usability Testing.

Experience:

1 year required

Skills:

Recruitment, Business Development, Research, Thai, English

Job type:

Full-time

• Desk researching - Perform desk research to understand clients' requests on a project and identify potential experts' profiles.
• Sourcing expert - Leverage Arches' vast network and diverse platforms (LinkedIn, recruitment platforms, etc.) to identify the most relevant experts for each project.
• Engaging experts - Contacting experts using different methods (phone, email, LinkedIn) to assess their relevant experience and knowledge before connecting them with our clients.
• Delivering expert - Facilitate interviews between clients and experts, ensuring a smooth and productive experience.
• WHAT MAKES YOU A GOOD FIT.
• Full professional proficiency in English with the ability to communicate effectively with a diverse range of experts from APAC.
• 0-3 years of professional experience in Recruitment, Business Development, Research, or any other related field.
• A growth mindset, demonstrating a continuous desire to learn and improve your skills.
• Strategic prioritization, allowing you to manage multiple projects and deadlines effectively.
• Attention to detail skills, all deliverables are professional and of the highest quality for our professional service clients.
• The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
• Critical thinking skills, including problem-solving, business analysis, and research expertise.
• WHAT YOU ARE REQUIRED.
• During probation: Based in HCMC, Vietnam - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• After probation: Hybrid between VN and your home country.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Arches is Asia's fastest-growing expert knowledge-sharing platform, connecting decision-makers worldwide with the nuanced expertise needed to navigate Asia's dynamic markets. We've facilitated over 300 client connections in 20+ countries with our vast network of 100,000+ vetted experts.
• Learn more about us: https://arches-global.com/.
• WHAT WE OFFER.
• Salary & Allowances.
• Compensation & Benefits.
• Competitive-based salary ranging from 25.000 THB to 45.000 THB with performance reviews every 6 months. For outstanding talents, we are open to discussing the base salary beyond the expected range.
• Monthly performance incentive: around 10.000 THB.
• Annual Bonus: 1-month gross salary.
• Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Self-learning budget - Up to 35.000 THB per year.
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc. ).
• Flexible work arrangements.
• Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.

Experience:

2 years required

Skills:

Sales, Document administrative, Microsoft Office, English, Mandarin

Job type:

Full-time

• Plan the work of the sales team to achieve the company's policies and goals.
• Monitor and evaluate the performance of the sales team.
• Control, supervise and support the work of the team to proceed appropriately and in accordance with the company's goals.
• Summarize the performance of the sales team and report the performance results according to the appropriate schedule.
• Coordinate with various departments to ensure the most efficient work.
• Help find additional assets to sell to support the team's sales.
• Continuously follow up on market information and movements.
• Support sales documentation work.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.

Job type:

Full-time

• Extensive experience working with different operating systems including Windows and Mac OS.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Ability to prioritize and manage several milestones and projects efficiently
• Professional written and interpersonal skills are essential when communicating with customers and clients
• Experience installing and configuring computer systems and applications for a large company
• Accept constructive criticism and customer feedback regarding their experience with software or IT servicesประสบการณ์ที่จำเป็น
• 3 ปี.
• ระดับตำแหน่งงาน
• ระดับหัวหน้างาน.
• สายงาน
• ไอที / เขียนโปรแกรม.
• วิศวกรรม.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Skills:

Negotiation, Excel, Work Well Under Pressure, English

Job type:

Full-time

• To develop and implement promotions/campaigns for debit cards, bank cards, and full spending planning to drive Financial Services business growth (sales, transactions, commission income, rebate).
• To develop, liaise, and negotiate for the best or exclusive promotional campaign with banks, partners, and key suppliers for all store formats offline and online.
• To do pre-post Promotion Campaign performance evaluation, analysis, and KPI review reports.
• To ensure promotion campaigns comply with the company policy and all terms of agreements & MOU completely, to be done before promotion start.
• Work with IT to develop new tools, methods, and reports as project manager to support the promotion/campaigns (e.g. banks promotions, cobranded card links with Big Point members, etc.).
• To work with Operation and train store staff to be able to manage all promotions/campaigns at stores efficiently.
• To do data tracking reports weekly & monthly basis.
• To design and improve Operation processes for card partners, cobranded card, booths for both front & back office.
• To handle creative/marketing brief, Communication plan, etc.
• To explore and study market landscape, competitors analysis to create new promotions or mechanics.
• Bachelor's or Master s Degree in Business Administration (Marketing Major).
• 3-5 years At least experience in Financial Services: Bank cards, Partnership promotions.
• Experience in Project Management, Bank/non-bank card partnership program, Retail Banking, debit/credit card Business is preferable.
• Strong negotiation, presentation, and good interpersonal skills.
• Good with MS Office, especially Excel and PowerPoint.
• Fluent in English is preferable.
• Sense of responsibility, self, team, and partners.
• Work well under pressure and love to learn new things.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Skills:

Sales, Salesforce, Teamwork

Job type:

Full-time

• Manages our Salesforce program delivery ensuring that it meets the current and future needs of the business and generates value while maintaining operational excellence.
• Works across functions to deliver best practice solutions aligned with the Salesforce application and the increased adoption of automated solutions.
• Provides direction on the applicable components to be used - out-of-the box, configured, customised aligning to the business and organisational objectives.
• Provide insight into the Salesforce feature roadmap and recommends components aligning with the operational requirements.
• Hands-on responsibilities for maintaining and implementing customer integrations. Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
• Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
• Always be a go to person in providing solutions to clients and act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
• Conduct quality reviews of our implementation to ensure they meet our high standards.
• Lead end-to-end pre-sales project delivery activities.
• Provide leadership and support for delivery teams and across SEA region.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline. Strong background in selling and delivering Salesforce based projects, preferably with specific industry verticals (e.g. Financial Services, Technology, Media & Telecommunications, Public Sector, Health & Life Sciences, Manufacturing).
• Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
• 8 years overall project delivery experience, preferably with specific industry verticals. Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions. Strong consulting and/or Salesforce technology implementation experience. Strong relationship building and communications skills.
• Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager). Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
• Experience working in an Agile team preferably on an end-to-end solution delivery lifecycle.
• Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
• Willing to push beyond the current capabilities and find the best solution for the business and our customers. Drive, tenacity, client focused and results oriented.
• Proven demonstration of sound business acumen, teamwork and leadership qualities.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all .
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 105581In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Perform routine maintenance of boilers and ensure good operation/performance of boilers.
• Assists in coordinating and facilitating preventative maintenance schedules with customers.
• Provides boiler operation training and technical supervision of activities related with new boiler installation.
• Responds to service calls at customer s request.
• Responsible for the timely and accurate completion of Service Reports, Time Sheets, Site Visit Reports and other technical/business related documents.
• Assists with spare parts offer such as recommending wear and tear parts to existing and new customers.
• Process warranty claims by documenting, labelling and returning all defective parts to factory.
• Boiler trouble-shooting & commissioning and other duties assigned.
• Bachelor Degree in Mechanical or Electrical Engineering and/or with relevant experiences in similar field and industry.
• At least 2 years of hands on experience in repair or maintenance of industrial related processing equipment.
• Preferably some knowledge and experiences in boilers or burner equipment.
• Languages.
• Proficient in written and spoken communication in English.
• Must have basic computer skills and able to use basic applications of M/S Office for reports and documentations.
• Independent and self-motivated.
• Ability to use relevant technical tools during the maintenance of boilers and with ability to learn technical skills quickly.
• Occasional travel within ASEAN is expected.
• Basic electrical knowledge is required.
• Additional Informationhttps://www.bosch-homecomfortgroup.com/en/startpage.html.

Skills:

Contracts, Electrical Engineering, English

Job type:

Full-time

• Preparation of technical scope (activity lists, BOM etc.) for planned inspections for our SGT 800 customers with Long Term Program (LTP) contracts.
• Lead, co-ordinate and/or implement the technical activities to deliver preventive maintenance to our customers.
• Derive technical feedback to quotes for upselling and conduct technical risk assessment for the upsell scope. This is done in consultation with other functional teams.
• Responsible for the update of product data in IT systems after inspections.
• Maintain updated understanding on customer s gas turbine units including core engine information (operating cycle/operating hours) and history.
• Responsible for the contracts technical specifications and that Engine Life are followed and reports the project's technical results.
• Follow up and report deviations between contract and actual outcome to the contract owner.
• Define, coordinate, drive, follow up and complete technical issues within the project (raise case in SFDC).
• Be the project s technical representative as well as the link to the technical organization. Responsible for technical issues before, during and after meetings with customers, suppliers, and project teams.
• Product/Technical Support.
• Provides prompt technical response to Customer to keep our customer equipment operating safely.
• Assists and guides Customer to fault find and resolve equipment related operational technical issues.
• Liaises with global engineering teams/guide to seek further support if technical issue cannot be resolved regionally.
• Defines and assesses technical risks, if vital, in consultation with other technical functions.
• Support Siemens Energy field service engineers on site with solving, mechanical and commissioning guidance.
• Support engineering team to conduct RCA by providing technical recommendations and collecting the right information.
• Feedback from site to standard and service design/development department regarding design issues.
• Support other functions in the business unit, e.g., Sales, Logistics etc., in any technical issues related to the SGT-800 gas turbine that may arise, such as service product presentation, clarify mods & ups scope and help with customs clearance when importing spare parts.
• Business responsibility.
• Have a financial awareness in / about the project.
• Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
• Capable and willing to assist the Head of Distributed Technical Support in special projects and improvement initiatives.
• To ensure that work is carried out within the framework of the cost budget and given time schedule with high standard of quality.
• Willingness to travel to customer sites (approximately 30%).
• What You Bring.
• You have commissioning or installation experience of SGT 800 turbines.
• Or have a solid technical background relevant for Gas Turbine Engineering. It can be a technical degree (Bachelor or Master of Science or equivalent experience in Control/Mechanical/Electrical Engineering), or Gas Turbine work experience.
• Good understanding of operation of gas turbine and driven compression equipment and their associated auxiliary systems; air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
• Ability to work as a great teammate and supply to the success of the team.
• Good verbal and written communications skills in English and Thai.
• Ability to initiate ideas to resolve sophisticated issues and improve work processes.
• Comfortable with working in several IT systems.
• Interest in process improvement is a benefit, as this is one of our focus-areas.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• The team you will be part of a growing regional engineering team with strong connections to colleagues working in our headquarter. We strive to support each other and build a strong technical knowledge within the team. There is always someone to discuss solutions and ideas with within the team before presenting the final scope. An internal buddy program will be set up to take care of new team members.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 98,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• https://jobs.siemens-energy.com/jobs.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.