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Skills:

Research, English

Job type:

Full-time

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Organized the seating.
• Knowledge -Standards of service, reservation practices, customer engagement.
• Hospitality.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Previous experience in similar role 5 years.
• F&B background.

Skills:

Research, English

Job type:

Full-time

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Full working rights for Thailand only.
• Previous experience in similar role 2 - 3 years.
• F&B background.
• Customer care skills.
• Attention to detail.
• Ability to work under pressure Autonomy & initiative.
• Ability to handle a complex and multi-faceted role.
• Excellent level of English.
• Motivational skills.
• Interested person may send your resume to [email protected].
• or contact to.

Skills:

Excel, English

Job type:

Full-time

• To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
• To maintain service standards of Blue By Alain Ducasse in personalized way.
• To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
• To excel in product knowledge, offering inspiration to customers.
• To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
• Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
• To create a welcoming and positive customer experience at the bakery counter.
• To advise customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Moitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
• To maintain a clean and tidy baked goods counter and performing other duties on request.
• Managing customer complaints and relaying them to the GM and Executive Pastry chef.
• High school graduate or equivalent vocational training certificate.
• Previous experience in similar role 1 - 2 years in specialty coffee.
• Excellent personal presentation and Service minded.
• Excellent command of English.
• A passion for service excellence & customer satisfaction.
• Interested person may send your resume to [email protected].
• or contact to.

Experience:

1 year required

Skills:

Sales, Excel, Positive Thinker, English

Job type:

Full-time

• To ensure that the cafe is ready to operate at the highest standard by completing Mise en Place to the required standard.
• To maintain service standards of in personalized way.
• To actively operate restaurant / Café Mise en place, maintain the Alain Ducasse s standards.
• To excel in product knowledge, offering inspiration to customers.
• To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
• Full knowledge of art ware, design and other relevant restaurant / cafe information.
• To create a welcoming and positive customer experience at the bakery counter.
• To advise customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Moitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Exective Pastry Chef / Café Manager in a timely manner.
• To maintain a clean and tidy baked goods counter and performing other duties on request.
• Managing customer complaints and relaying them to the Café Manager and Executive Pastry chef.
• Fully fluent in Thai speaker & Fluent English.
• Food & Beverage knowledge.
• Progressive experience in restaurant & Café with 1 - 2 years in a similar role.
• F&B background.
• Interested person may send your resume to [email protected].

Skills:

English

Job type:

Full-time

• Respond to customer inquiries regarding hotel/flight bookings through phone, email, and chat.
• Assist with booking changes, cancellations, and resolving any issues that arise during the reservation process.
• Provide accurate information about travel options, policies, and services to enhance the customer experience.
• Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
• Collaborate with internal teams to address complex customer concerns and improve service processes.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Previous experience or internship in hotel or flight reservations is required.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
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