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Experience:

3 years required

Skills:

Business Development, Data Analysis

Job type:

Full-time

• Design, develop, and maintain data performance dashboards to track key metrics and KPIs for Digital Juristic & Retail Payment functions.
• Ensure dashboards are user-friendly and provide actionable insights for stakeholders.
• 2) Data Analysis and Reporting: Conduct in-depth data analysis to identify trends, patterns, and opportunities for business improvement.
• Prepare and present detailed reports and visualizations to senior management and other key stakeholders.
• 3) Portfolio Management: Oversee the management of data-related projects, ensuring they are completed on time and within budget.
• Collaborate with cross-functional teams to align data strategies with business objectives.
• 4) Project Management: Lead and manage projects related to data analytics and performance improvement.
• Develop project plans, timelines, and budgets, and ensure successful project delivery.
• 5) Stakeholder Communication: Communicate findings, projections, and recommendations to key stakeholders.
• Maintain effective communication with internal and external parties to ensure alignment and collaboration.
• Qualification Education: Bachelor s degree in data science, Business Analytics, Computer Science, or a related field. A Master's degree is a plus.
• Experience: Minimum of 3-5 years of experience in data analytics, business intelligence, or a related field.
• Proven experience in developing and managing data performance dashboards.
• Experience in portfolio management and project management.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Job type:

Full-time

• บันทึกรายละเอียดลูกค้า วงเงินสินเชื่อการค้า / เงื่อนไขการชำระเงิน และหลักประกัน เข้าระบบ ตรวจสอบและปรับปรุงข้อมูลลูกค้าในระบบให้ถูกต้อง ครบถ้วน และเป็นปัจจุบัน
• ดูแล ตรวจสอบหลักประกัน เช่น เงินสด หนังสือค้ำประกัน (BG) ให้ถูกต้องตามข้อกำหนดของบริษัทฯ และมีผลบังคับใช้ตามกฎหมาย พร้อมทั้งการให้ผลตอบแทนกรณีหลักประกันเป็นเงินสด เพื่อลดความเสี่ยงในการเรียกเก็บเงินไม่ได้
• ควบคุมและตรวจสอบการใช้วงเงินสินเชื่อการค้าของลูกค้าให้เป็นไปตามนโยบายสินเชื่อ.
• ให้ข้อมูลภาระหนี้ และหลักประกัน และประสานงานกับฝ่ายขายเพื่อติดตามเอกสารที่จำเป็นต่อการพิจารณาคำขอเปลี่ยนแปลงวงเงินสินเชื่อและหลักประกัน.
• ปริญญาตรี สาขาการเงิน บัญชี เศรษฐศาสตร์ หรือ สาขาอื่นที่เกี่ยวข้อง
• มีประสบการณ์ด้านการบันทึกบัญชีลูกหนี้, ประสบการณ์การใช้ SAP ไม่ต่ำกว่า 8 ปี หากมีประสบการณ์ด้านการเงินการธนาคารหรืองานสินเชื่อจะพิจารณาเป็นพิเศษ
• มีความละเอียดรอบคอบสูง มีความคิดสร้างสรรค์
• มีทักษะในการวางแผน บริหารจัดการ เจรจาต่อรอง และแก้ปัญหาเฉพาะหน้าได้ดี
• มีทักษะในการวิเคราะห์และให้ความเห็นตามที่กฎเกณฑ์ นโยบาย และระเบียบ
• มนุษยสัมพันธ์ดีและมีทักษะการสื่อสาร ติดต่อประสานงานได้เป็นอย่างดี
• สามารถทำงานภายใต้ภาวะกดดันได้.

Skills:

Project Management, Risk Management

Job type:

Full-time

• Develop and implement project management standards, methodologies, and best practices tailored to projects.
• Create and maintain templates, tools, and guidelines to support project managers and ensure alignment with organizational goals.
• Support project meetings, prepare and present materials, track action items, and ensure follow-up on agreed actions.
• Work cross-functionally to coordinate project updates and resolve bottlenecks, ensuring alignment between internal and external stakeholders.
• Manage relationships with stakeholders and ensure effective communication across various teams.
• Oversee the throughput of multiple projects, ensuring that resources are appropriately allocated and projects are delivered within scope, on time, and within budget.
• Facilitate the definition of service levels, business requirements, and resource allocation.
• Support the integration of new systems and processes, ensuring smooth transitions and addressing any challenges during change management.
• Analyze KPIs and continuously drive business integration and process improvements.
• Bachelor's degree in a technical or analytical field; an MBA is a plus.
• 5+ years of experience in project or program management especially in AI projects, with a focus on executing complex transformation initiatives.
• Experience in stakeholder management and the ability to collaborate across different functions to achieve project goals.
• Proven experience in managing end-to-end project lifecycles, including budget management, resource allocation, and risk management.
• Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
• Demonstrated ability to drive results, lead cross-functional teams, and manage both strategic and operational elements of projects.
• Strong communication skills, both written and verbal, with the ability to effectively communicate with senior management and stakeholders.
• Critical thinking and problem-solving skills, with the ability to analyze complex situations and propose actionable solutions.
• Ability to thrive in a fast-paced environment with a focus on meeting deadlines and delivering results.

Job type:

Full-time

• วิเคราะห์ พิจารณา และทบทวนวงเงินสินเชื่อแก่ลูกค้าในการซื้อขาย เงื่อนไขการชำระเงิน และหลักประกัน ที่เหมาะสม ภายใต้ความเสี่ยงที่ยอมรับได้ ตลอดจนตรวจสอบและปรับปรุงข้อมูลลูกค้าในระบบให้ถูกต้อง ครบถ้วน และเป็นปัจจุบัน
• ให้ความเห็นด้านเครดิตกรณีการขายผ่านคำสั่งซื้อที่มีสถานะเกินวงเงินและ/หรือเกินกำหนดชำระ
• พัฒนา ปรับปรุง ระบบการประเมินเกรดการค้าและระบบงานด้านสินเชื่อ เพื่อมีระบบฐานข้อมูลที่ครบถ้วน รวดเร็ว และมีประสิทธิภาพเพิ่มขึ้น
• จัดทำและวิเคราะห์รายงานที่เกี่ยวข้อง เช่น รายงานการจัดเกรดการค้า รายงานลูกหนี้ค้างชำระ
• ทำหน้าที่เป็นเลขาของคณะอนุกรรมการสินเชื่อ รวมถึงการจัดการประชุม การจัดเตรียมเอกสารประกอบการประชุม และการจัดเตรียมรายงานการประชุม
• ดูแล ตรวจสอบหลักประกัน เช่น เงินสด หนังสือค้ำประกัน (BG) ให้ถูกต้องตามข้อกำหนดของบริษัทฯ และมีผลบังคับใช้ตามกฎหมาย พร้อมทั้งการให้ผลตอบแทนกรณีหลักประกันเป็นเงินสด เพื่อลดความเสี่ยงในการเรียกเก็บเงินไม่ได้
• ประเมินค่าเผื่อหนี้สงสัยจะสูญรายไตรมาส และรายปี สำหรับจัดทำงบการเงิน
• ประสานงานและให้ข้อมูลกับบริษัทประกันภัย (Trade Credit Insurance) ในการประเมินวงเงินให้สินเชื่อกับลูกค้า
• ปริญญาตรี/โท สาขาการเงิน บัญชี เศรษฐศาสตร์ หรือ สาขาอื่นที่เกี่ยวข้อง
• มีประสบการณ์ด้าน การเงินการธนาคารหรืองานสินเชื่อไม่ต่ำกว่า 10 ปี
• มีความละเอียดรอบคอบ มีความคิดสร้างสรรค์
• มีทักษะในการวางแผน บริหารจัดการ เจรจาต่อรอง และแก้ปัญหาเฉพาะหน้าได้ดี
• มีทักษะในการวิเคราะห์และให้ความเห็นตามที่กฎเกณฑ์ นโยบาย และระเบียบ
• มนุษยสัมพันธ์ดีและมีทักษะการสื่อสาร ติดต่อประสานงานได้เป็นอย่างดี
• หากมีประสบการณ์การใช้ SAP จะได้รับการพิจารณาเป็นพิเศษ
• สามารถทำงานภายใต้ภาวะกดดันได้.

Experience:

5 years required

Skills:

Project Management, English

Job type:

Full-time

• Support on Stakeholder Management Strategy Formulation, Stakeholder Analysis, Stakeholder Engagement Survey Methodology Formulation, and coordinate with related functions/departments on Stakeholder Engagement Survey Implementation.
• Support on preparation of updating following guidelines;.
• Stakeholder Management Guideline
• Stakeholder Engagement Survey Guideline
• Donation Guideline
• Grievance and Issue Management Guideline
• Involuntary Resettlement Guideline
• Issue and Stakeholder Management GuidelineEnsure implementation and governance of all guidelines across the company.
• Support the development of a system (online workflow) for collecting data and engagement plans for stakeholder management.
• Prepare reports related to Stakeholder Management to managements.
• Provide support and guidance to functional groups (FGs) in identifying stakeholders, understanding their needs, and developing a stakeholder engagement plan to strengthen relationships and achieve FGs' goals.
• Collaborate closely with functional groups (FGs) to address and resolve stakeholder issues and requests, ensuring the achievement of FGs' goals.
• Assist functional groups (FGs) effectively utilize the stakeholder management system.
• Track and assess the progress and effectiveness of the stakeholder engagement plan.
• Manage the stakeholder database.
• Bachelor s degree in Social Science or related field.
• At least 5 years experienced in Stakeholder Management, Project Management, Public Affairs and/or Community Relations.
• Good command of writing and speaking English.
• Positive attitude, good interpersonal, communication and presentation skills.
• Professional Knowledge & Experiences.
• Bachelor s degree in Social Science or related field.
• At least 5 years experienced in Stakeholder Management, Project Management, Public Affairs and/or Community Relations.
• Good command of writing and speaking English.
• Positive attitude, good interpersonal, communication and presentation skills.

Skills:

Project Management, Accounting, Finance, English

Job type:

Full-time

• Manage the relationship with all stakeholders. Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on time, within scope, and within budget.
• Create and maintain comprehensive project documentation.
• Report and escalate to management as needed.
• Identify risk and manage to minimize project risks.
• Develop a detailed project plan to track progress.
• Identify areas of improvement, and implement changes to improve project deliverables.
• Bachelor or Masters degree in Accounting (preferable) or finance.
• At least 5 years of experience in a corporation. Previous experience in utilizing SAP in Accounting and Finance field is a plus.
• Excellent client-facing and internal communication skills, written and verbal communication skills.
• Work well under pressure, being flexible and self-dependent.
• Attentive to detail and multi-tasking.
• Good command of both written and spoken English.

Experience:

1 year required

Skills:

Negotiation, Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, English, Mandarin

Job type:

Full-time

• Coordinate with customers, staff, banks, and internal departments to prepare for transfer operations.
• Negotiate and promote ownership transfers with various banks.
• Plan ownership transfer operations to ensure accuracy, completeness, and adherence to schedules.
• Resolve issues and obstacles on the day of the ownership transfer.
• Maintain the transfer department's software system by inputting necessary data, such as appraisal values, title deed numbers, and house numbers.
• Prepare and verify documents required for transferring ownership of land, houses, and condominiums.
• Prepare and verify documents for transferring electricity and water utilities.
• Prepare documents required for project block evaluations with various banks.
• Collect and deliver ownership transfer document sets to customers and related departments within the specified timeframe.
• Handle customer notifications, including inspection appointments, transfer appointments, and contract cancellations.
• Prepare transfer kits and equipment for the legal department.
• Check the clearance of transfer document sets and record transfer registrations in the system.
• Process reimbursements for expenses related to the ownership transfer department.
• Perform other duties as assigned.
• Bachelor s degree in any field.
• Minimum of 1 year in experience in coordinating with the Land Department, banks, or related government agencies in the real estate industry.
• Proficient in English (TOEIC 600) or Chinese (HSK 3) (Preferable).
• Skilled in using Microsoft Office applications.
• Strong interpersonal skills and ability to build positive relationships.
• Excellent coordination and service-minded attitude.
• Ability to work effectively under high-pressure situations.

Experience:

5 years required

Skills:

Research, ISO 27001, Enthusiastic, English

Job type:

Full-time

• Collect and analyze threat intelligence reports covering new threats, vulnerabilities, products.
• Conduct technical and operational threat intelligence research, both independently and as part of a wider team.
• Identify emerging threats, techniques and trends, the means of protecting or defending against them, and articulate these in a range of report formats to relevant stakeholders.
• Conduct deep-level analysis of malware, including how it is developed, functions, and employed.
• Support the Consulting and Managed CTI teams, Vulnerability Management, Incident Response and CSOC team with up-to-date technical intelligence, detection logic and situational awareness on current and emerging threats.
• Support Cybersecurity Posture Management to guarantee that a good cybersecurity posture is consistently maintained at an acceptable level. Liaison with external audit, internal audit, financial crime and associated consultants, and the group firm.
• Assist technology security team leaders/others in responding to cybersecurity incidents that have an impact on cybersecurity posture, in order to guarantee quick reaction, tracking, and proper maintenance.
• Assist in R&D and innovation on cybersecurity technology and approaches for continuous cybersecurity uplift.
• Qualifications Bachelor s or Master degree in computer science, Computer Engineering, Information Technology, or related field.
• At least 5 years of experience in Information Security or a related field.
• Knowledge of security technology e.g. WAF, SIEM, EDR, IAM, CSOC and Vulnerability Management.
• Experience in cloud cybersecurity technologies and services.
• Exposure to malware reverse engineering, network intrusion analysis, host intrusion analysis, log analysis, vulnerability research or digital forensics is preferred.
• Strong understanding of industry best practices and standards, including ISO 27001, NIST, and CIS is preferred.
• Relevant certifications such as CISSP, CISM, or CISA are a plus.
• Excellent communication and problem-analytical skills, with the ability to communicate complex security issues to non-technical stakeholders.
• Effective English for verbal, written communication.
• Enthusiastic, thriving, good interpersonal skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Able to work as a shift, Service-Minded, Good Communication Skills, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

Job type:

Full-time

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

Experience:

No experience required

Skills:

Enthusiastic, Good Communication Skills, Leadership Skill

Job type:

Full-time

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

Skills:

Research, Product Owner, Meet Deadlines, English

Job type:

Full-time

• Human-centric - It's not only user, and customer but included teams and stakeholders.
• Design with Data - Yes, we are a user, but we listen to the people.
• Continuous Discovery - Today already old, always understanding the situation.
• Delivering solutions and designs based on the design thinking framework.
• Research & Define problems.
• Design solution.
• Validate design, Testing.
• Deliverable file (Service blueprint&IA, Flowchart, Wireframe Design).
• Design document record.
• Design achieves goals and covers acceptance criteria.
• Working cross-functional with Tech & Product team stakeholders (Product Owner, Developer, QA).
• Leading user research activities and be able to Initiate research methods, area.
• Maintaining UX rules (UX Principles) document.
• Providingan an improvement business suggestions based on data insight and analysis with understanding on cost and benefit to make a good business case and get approval.
• Ensuring the team adheres to the defined ways of working, process, and all deliverables are completed to the given scope.
• Ability to take constructive feedback and use it to improve.
• Self-motivated and able to manage tasks and responsibilities to meet deadlines.
• Strong presentation and communication skills.
• Bachelor's degree in Marketing or related fields.
• 8-10 years of experience in Design field (UI/UX).
• Strong in part of research by understanding the product and people, User/Usability testing or Focus group interviews.
• Strong in using Figma, Collaboration tools e.g. Miro, Jira.
• Up-to-date in your area, user experience, user interface, some cryptocurrency, and blockchain.
• Strong leadership skills.
• Experience in project management.
• Good command of English both verbal and written.
• Partner closely with Chief Product Officer and UX/UI team, Researchers, Content Strategists, UI Engineers, Marketing, and SEO to take conceptual ideas and turn them into functional and discoverable product features.
• Brainstorm new ideas to push the evolution of our product, including online and offline cross-channel experiences.
• Be our customer advocate - talk to them, analyse their behavior, step into their shoes, and help us define and evolve our customer personas.
• Lead and design elegant, simple, human-centric flows and experiences as we define new initiatives and iterate on existing features.
• Give and solicit feedback from other designers, product management, and engineering during weekly reviews.
• Use, maintain, and expand a design system that delivers a coherent and intuitive experience across our digital touch-points.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
• https://careers.bitkub.com/privacy.

Job type:

Full-time

• Position No.1: Product Development (Product Platform: AIS Play).
• Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
• Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
• Create prototypes and detailed product specifications.
• Collaborate with technical and marketing teams to gather and prioritize product requirements.
• Conduct user research and data analysis to drive product decisions.
• Optimize digital experience performance, identifying areas for improvement and competitive advantages.
• Recommend and implement strategies to enhance user experience.
• Perform additional tasks as assigned by management.
• Bachelor's degree in Computer Science, or related field.
• 1-2 years of experience in product management or similar role.
• Proficiency in English communication.
• Basic understanding of OTT platforms and streaming technologies.
• Experience with project management tools (e.g., Jira, Trello).
• Familiarity with agile methodologies.
• Strong analytical and problem-solving skills.
• Experience in the entertainment industry, particularly video streaming.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Experience with video streaming or media platforms.
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Senior-Marketing-Officer--Product-Owner---Product-Platform-_R24014095.
• Position No.2: Business Analyst (OTT Package Platform - AIS Play).
• Design and implement OTT packages, including integration of various services, optimizing user journey, and enhancing user experience for each OTT offering.
• Manage and oversee package operations, ensuring smooth functionality, troubleshooting issues, and continuously improving package performance and user satisfaction.
• Collaborate with platform development team and stakeholders to align package creation with overall product strategy and technical capabilities.
• Design, execute, and Manage Video Product and related (AIS PLAY), including UI & UX design, features development, customer experience, package and OTT integrations.
• Lead the integration of our OTT platform with third-party OTT partners.
• Collaborate with OTT partner to develop and launch the collaboration service ie Billing on behalf, Service bundling.
• Oversee troubleshooting processes for platform issues, working closely with customer support, technical, and QA teams.
• Bachelor's degree in Business, Computer Science, or related field.
• Proficiency in English communication.
• Familiarity with agile methodologies.
• Strong analytical, motivational, coordinate and problem-solving skills.
• Experience with video streaming or media platforms.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Basic understanding of OTT platforms and streaming technologies Experience with project management tools (e.g., Jira, Trello).
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Product-Development-Specialist_R24012583.

Job type:

Full-time

• Lead and manage the company s Business Continuity Management (BCM) program in alignment with Thai SEC requirements.
• Conduct and maintain Risk Control Self-Assessments (RCSA), Business Impact Analyses (BIA), and develop/update Business Continuity Plans (BCP).
• Identify and mitigate operational risks, ensuring business continuity in a regulated fintech environment.
• Provide timely and thorough reporting to the Chief Risk Officer and senior management on BCM progress and initiatives.
• Work independently with minimal guidance while collaborating effectively within the team.
• Proven experience in implementing and managing Business Continuity programs, with a strong focus on ISO 22301 in regulated industries.
• Deep understanding of Thai SEC requirements and their implications for BCM.
• Solid expertise in managing RCSA, BIA, and BCP processes effectively and efficiently.
• Excellent communication and interpersonal skills to work with cross-functional teams and stakeholders.
• Strong sense of accountability, reliability, and professionalism, with a "can-do" attitude.
• Ability to adapt to a fast-paced environment and maintain composure under pressure.
• Demonstrated capability to go above and beyond expectations to ensure the success of critical initiatives.
• Highly organized with exceptional attention to detail and time management skills.
• Proven ability to work independently while fostering a collaborative team environment.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Experience:

3 years required

Skills:

Branding, Video Editing, Adobe Premiere

Job type:

Full-time

• Contribute to the implementation of digital tools and solutions that improve knowledge management workflows.
• Provide support in digitizing and archiving technical documents for future reference.
• Develop and produce digital promotional media, such as videos, presentations, infographics, and other content, to effectively communicate technical knowledge and initiatives.
• Collaborate with internal teams to design engaging multimedia content that promotes technical achievements, workflows, and knowledge-sharing activities.
• Ensure digital media aligns with organizational branding guidelines and is optimized for various platforms.
• Knowledge Asset ManagementSupport the collection, organization, and storage of technical knowledge, ensuring information is accurate, up-to-date, and easily accessible.
• Maintain technical document databases, and repositories to facilitate efficient knowledge sharing across teams.
• Collaboration and Knowledge SharingFacilitate collaboration among teams by supporting knowledge-sharing initiatives such as workshops, conferences, and technical meetings.
• Coordinate the development of knowledge-sharing tools and platforms to improve information dissemination.
• Support the preparation of online training materials to enhance technical knowledge and skill development within the organization.
• Assist in organizing and tracking training sessions, workshops, and knowledge management activities.
• Professional Knowledge & Experiences.
• Educational BackgroundBachelor s degree in Communication, Information Technology, Business Administration, Human Resources Management, Sciences, or a related technical field.
• Technical KnowledgeBasic understanding of knowledge management principles, tools, and workflows is preferable.
• Familiarity with digital content creation tools, such as video editing software (e.g., Adobe Premiere Pro, Renderforest), graphic design tools (e.g., Adobe Photoshop, Adobe Illustrator, Canva), and presentation software.
• Experience in creating digital promotional media, including videos, infographics, presentations, and other multimedia materials.
• Ability to develop content tailored for internal technical audiences and promotional purposes.
• Understanding of organizational branding standards and visual storytelling techniques.
• Proficiency with data and knowledge management platforms (e.g., SharePoint, Microsoft 365, or similar systems).
• Basic understanding of digital transformation tools and subsurface data workflows is an advantage.
• Ability to troubleshoot minor technical issues related to systems and tools.
• Professional Experience0-3 years of experience in technical support, knowledge management, or digital media production.
• Experience working in cross-functional teams to facilitate knowledge-sharing activities or create promotional content.
• Exposure to the oil and gas industry, subsurface technical workflows, or similar technical environments is a plus.
• Core CompetenciesStrong organizational and time management skills.
• Effective communication and interpersonal skills to collaborate across teams.
• Creative mindset with an eye for detail and quality in media production.
• Ability to learn and adapt to new tools, systems, and technologies.
• Additional Desirable Qualification.
• CORE Competencies.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

Contracts, Negotiation, Excel

Job type:

Full-time

• Participates as a member of a customer focus team and acts as an interface between customers and the team.
• Receives, reviews and monitors status of customer orders.
• Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
• Communicates customer requirements and issues in production meetings.
• Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
• Maintains issues, complaints and corrective action requests for reporting purposes.
• Enters data into database ensuring root cause is reached and issue is closed.
• Troubleshoots return issues.
• Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
• Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
• Analyzes issues and problems to determine trends.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
• Assists more experienced team members in the preparation of new product, qualification and service quotes.
• Tracks project and billing and communicates status to team and customer.
• Knowledge/Skills/Competencies.
• Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
• Knowledge of the business issues associated with manufacturing.
• Knowledge of customer contracts and terms.
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Two to Four years relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Contracts, Negotiation, Excel

Job type:

Full-time

• Participates as a member of a customer focus team and acts as an interface between customers and the team.
• Receives, reviews and monitors status of customer orders.
• Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
• Communicates customer requirements and issues in production meetings.
• Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
• Maintains issues, complaints and corrective action requests for reporting purposes.
• Enters data into database ensuring root cause is reached and issue is closed.
• Troubleshoots return issues.
• Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
• Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
• Analyzes issues and problems to determine trends.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
• Assists more experienced team members in the preparation of new product, qualification and service quotes.
• Tracks project and billing and communicates status to team and customer.
• Knowledge/Skills/Competencies.
• Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
• Knowledge of the business issues associated with manufacturing.
• Knowledge of customer contracts and terms.
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Two to Four years relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

6 years required

Skills:

Finance, Contracts, Negotiation

Job type:

Full-time

• Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
• With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
• Strong participation in pricing/bid preparation and the development and management of contract terms.
• Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
• Communicates frequently with customers to help ensure satisfaction with the company and the products.
• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• Knowledge/Skills/Competencies.
• In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
• In-depth knowledge of the business issues associated with manufacturing PCBs.
• In-depth knowledge of product pricing, contracts and contract negotiations.
• Thorough understanding of business risks and price make up (Value add and Materials).
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.