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Job type:
Full-time
Salary:
negotiable
- In collaboration with local business support departments (Retail, HR, Marketing, etc.) and Headquarters Training leadership, identifies local training needs for store personnel, with the goal of developing effective and efficient training programs;.
- Creates, develops and implements training programs using a variety of delivery modes (in-person, digital platforms, gamification apps, one to one, one to many, zoom, exercises, role play, etc.);.
- Trains store staff to ensure the best Customer Experience, in line with Corporate an ...
- Trains store staff, ensuring proper implementation of the Client Journey.
- Supports Retail Merchandisers in the delivery of Product Training;.
- Maintains a widespread presence on the sales floor, supporting store teams through continuous observation and targeted feedback on customer interaction behaviors;.
- Is part of the onboarding process for the store s new joiner, training the new resources together with HR department on the various content;.
- Monitors the effectiveness of Training activities, both through analysis of quantitative and qualitative KPIs (e.g.: Net Promoter Score), and through direct observation on the sales floor and feedback from Retail management;.
- Provides continuous feedback to Head Office Line Managers/HR and Store Management on the progress of the team and individual members;.
- Manages budgets and costs related to store training;.
- Works effectively with digital tools and LMS platform.
- KNOWLEDGE AND SKILLSPossess at least 4 years' of training and coaching experience Passionate about fashion, luxury retail and service Strong coaching and facilitation skills Has an energetic personality with strong engagement skills Fluent communication in English and Thai
6 days ago
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Skills:
Excel, Data Analysis, Product Development
Job type:
Full-time
Salary:
negotiable
- Manage my own category assortment and it implementation to reach targeted budget .
- Always seek opportunity to differentiate my own category. Keep update market trends, and customer feedback to identify opportunities for product assortment improvements. .
- Understand store clustering and apply range, program to match with that, Review and update product by cluster and Range by cluster in own category to align with customer behavior, Store location and related market insight. .
- Initial new product assortment on plan and execution with cross functional team and promoting product s brand in Lotus s. .
- Work closely with cross-functional team and supplier to build impactful and viral promotion campaign, promotion strategy and promotion plan. Roll out in a right place and time. .
- Improve the variety of space optimization and display range of each store cluster to increase product availability and also maximizing the return of profit regarding to space using. Propose idea to improve product display to attract customer. .
- Monitor and analyze the periodic sales performance (daily, weekly and monthly). Finding solutions to close performance gaps with target. .
- Other Income management from trade and in-store activity with integrity and accuracy .
- Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support E2E process and execution at store operation.
- A minimum of 5 years in Merchandiser experiences with Retail, FMCG or any other Dynamic Business company .
- Bachelor s degree or higher in any related fields .
- Extensive merchandiser experience in General Merchandise would be an advantage.
- Product knowledge and passion .
- Excel (Expert level) skill .
- Report preparation and data analysis skill .
- Product range and trade planning .
- New product development .
- Presentation, Communication and team player skill .
- Category Development .
- Leadership skill and attribute Growth Mindset .
- Entrepreneurial-ship mindset .
- Situation Leadership skill .
- Delegation skill .
- Agility and resilience .
- Initiative and creative thinking..
- CP Axtra | Lotus's
- CP Axtra Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
8 days ago
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Bueng Kum, Bangkok, Retail
,Business Development
,Product / Brand Management
Retail,Business Development,Product / Brand Management
Experience:
5 years required
Skills:
Excel, Data Analysis, Product Development, English
Job type:
Full-time
Salary:
negotiable
- Manage my own category assortment and it implementation to reach targeted budget .
- Always seek opportunity to differentiate my own category. Keep update market trends, and customer feedback to identify opportunities for product assortment improvements. .
- Understand store clustering and apply range, program to match with that, Review and update product by cluster and Range by cluster in own category to align with customer behavior, Store location and related market insight. .
- Initial new product assortment on plan and execution with cross functional team and promoting product s brand in Lotus s. .
- Work closely with cross-functional team and supplier to build impactful and viral promotion campaign, promotion strategy and promotion plan. Roll out in a right place and time. .
- Improve the variety of space optimization and display range of each store cluster to increase product availability and also maximizing the return of profit regarding to space using. Propose idea to improve product display to attract customer. .
- Monitor and analyze the periodic sales performance (daily, weekly and monthly). Finding solutions to close performance gaps with target. .
- Manage other income from trade and in-store activity with integrity and accuracy. .
- Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support E2E process and execution at store operation.
- A minimum of 5 years in Merchandiser experiences with Retail, FMCG or any other Dynamic Business company .
- Bachelor s degree or higher in any related fields .
- Extensive merchandiser experience in Pet product and supplies or Large scale pet shop would be an advantage .
- Product knowledge and passion .
- Excel (Expert level) skill .
- Report preparation and data analysis skill .
- Product range and trade planning .
- New product development .
- Presentation, Communication and team player skill .
- Category Development .
- Leadership skill and attribute Growth Mindset .
- Entrepreneurial-ship mindset .
- Situation Leadership skill .
- Delegation skill .
- Agility and resilience .
- Initiative and creative thinking .
19 days ago
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