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Skills:

SQL

Job type:

Full-time

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

Experience:

1 year required

Skills:

SAP, Oracle, ERP

Job type:

Full-time

• Understand business end-to-end processes such as P2P (Procure to Pay), O2C (Order to Cash), and business best practices in FSI (Financial Service Institution) such as Bank, Insurance, Digital Asset or AMC (Asset Management Company), and Retail.
• Understand the process of helpdesk support and enterprise software solutions such as SAP, Oracle, or Microsoft with the ability of analytical skills.
• Serve as a first-tier support with knowledge of applications and business processes by understanding issues and then.
• 1) search for the solution from a knowledge base or issue summary for repeated issues or.
• 2) reproduce and identify certain new errors and symptoms which have never been found before.
• 3) Escalate the pending issues to the upper level of support to find the root cause, workaround, and long-term solution for each case.
• 4) Follow up on all pending cases from the Oracle global support forum and local partner support team.
• Supporting the functional document preparation such as Functional Specification Document or application design and testing efforts for long-term expansion such as if it requires any customization of report/form/interfacing in the future then this role has a responsibility to prepare for specification document.
• Supporting a testing effort for the current configuration in case Oracle regular upgrades occur.
• Supporting a testing effort for new functionalities that the client would like to enable.
• Cooperate with the technical team in estimating efforts, developing plans/schedules, and performing tasks according to the plan.
• Bachelor s Degree or higher in Business Administration/Accountancy/Computer Science/Engineering/Information Technology or related fields.
• At least 1 year experience in Oracle Fusion Cloud Implementation or Support.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences in areas of Accounting, Finance, Inventory Management, Procurement, Order Management and Thailand Tax Localization.
• Skill/Knowledge: Application configuration, Application reporting tool development from.
• Oracle Fusion Cloud Service or Oracle E-Business Suite (EBS) or Oracle Netsuite.
• An understanding of software implementation life cycle with best practices.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively such as SQL statements.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Bonus Point: Experience in the Oracle Fusion Cloud.

Experience:

2 years required

Skills:

Business Statistics / Analysis, Good Communication Skills, Software Development

Job type:

Full-time

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับโปรแกรมระบบต่างๆ ที่ใช้งานจริงใน Business Unit ที่ได้รับมอบหมาย.
• นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
• ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
• พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
• ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานในส่วนงานที่เกี่ยวข้องอย่างน้อย 2 ปีขึ้นไป.
• มีทักษะการสื่อสารที่ดี.
• สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน).
• อาคารเล้าเป้งง้วน 1 333 ถนน วิภาวดีรังสิต จอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

Experience:

2 years required

Skills:

System Testing, Web development, SQL, English

Job type:

Full-time

• Being the central point of application support for all Digital transformation applications e.g., web, mobile, data analytics, AI, RPA, ML.
• Leading incident recovery and detailing root case analysis.
• Taking ownership of incidents and ensuring they are resolved within SLA.
• Prioritizing the issues, requests, and production enhancements to meet business priorities.
• Analyzing and resolving production issues and data and execute queries to correct data, highly complex business requirements, and requests (bug, support, modification, enchantment, etc.).
• Preparing issue summary document, production performance, and advising for long-term improvements.
• Assisting in new implementations, installations, upgrades, and migrations of systems.
• Assisting in the rollout of existing applications.
• Providing data preparation, update master data, and configuration.
• Attaining good levels of feedback with business users and internal stakeholders.
• Checking the production environment on Azure, memory usage, and response time to ensure production readiness.
• Communicating with stakeholders on a regular basis with status reports.
• Escalating or delegating issues in a timely manner if needed.
• Coordinating tests as needed for support.
• Providing training to users and team.
• Being a central point of contact for production application support on assigned applications.
• Following up with the development team, users, and managers until incidents are closed.
• Job Qualifications.
• Bachelor s degree in information technology, computer science, engineering, IT, or a related field from Prominent universities.
• Minimum of 2 years of hands-on experience in application support and managing production requests for web/mobile development.
• Hands-on experience in database inquiry (SQL), and reporting generation would be an advantage.
• Creative, and up to date in the Technology movement to create business solutions.
• Able to multi-task and prioritize workload supporting multiple projects.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

Oracle, SQL, UNIX

Job type:

Full-time

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

Experience:

5 years required

Skills:

System Testing, Software Testing, Network Administration, English

Job type:

Full-time

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Job Qualifications.
• Bachelor s degree in information technology, Computer Science, or related field.
• Minimum of 5 years experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation, systematic thinking.
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

Research, Project Management

Job type:

Full-time

• Manage and control project operations, analyze and design systems, and oversee system development to meet business needs.
• Analyze and define IT Business Solutions.
• Develop project plans and control timelines to ensure all parties' agreements are met, always prioritizing the organization's best interests.
• Analyze and design data integration architecture and internal systems, as well as facilitate data exchange between internal and external systems.
• Support the development or application of designed architecture to ensure effective implementation, including managing change and mitigating IT-related risks.
• Research and evaluate innovative technologies to enhance system and platform efficiency, considering processing capabilities, security, and adaptability for future changes (for IT and non-IT regulations).
• Manage stakeholder requirements effectively.
• Define company policies related to IT systems.
• Bachelor s degree in a Computer Engineering, Computer Science, Information Technology, or related fields.
• More than 10 years of experience, with over 5 years in Software Solution Architecture.
• Project management.
• Providing consultation and guidance".

Experience:

2 years required

Skills:

Project Management, Business Statistics / Analysis, Management, English, Thai

Job type:

Full-time

• Project Management implementation of company s software product, PeoplePlus HCM according to agreed project plan. Tasks in project implementation will include;Setup project plan.
• Report project status to PMO every week.
• Record every project tasks and activities by using tools provided.
• Work closely with team members to deliver project on time within budget and with the desired product quality and system functionality.
• Able to perform every project tasks in case of insufficient resources; i.e.
• Data migration, setup system configuration and conduct user s training.
• Provide consultation to team members for every project tasks.
• Provide consultation and support to customer for software usage and operation.
• Manage every project documentation subject to the requirement of ISO29110.
• Bachelor s or Master s degree in Statistics, Computer science, or other related fields.
• Exceptional communication, presentation and interpersonal skills.
• At least 2-10 years of experienced in Project management and Implementation of.
• Business application software, experienced in HRMS or Payroll implementation.
• will be an advantage.
• Have strong skill in work assignment, review and control every project tasks s that it can be delivered on time within budget and with desired quality and system functionality.
• Excellent communication skills in both Thai & English.
• Personal Leave: 5 days per year without lateness penalties.
• Annual Leave: 10 days per year, with the ability to carry over up to 5 unused days to the next year (eligible after one full year of employment).
• Health Checkups: Pre-employment and annual health checkups.
• Insurance Coverage: Life and accident insurance (OPD/IPD).
• Provident Fund: Managed by Kasikorn Bank.
• Social Gathering Allowance: Monthly allowance of 100 THB.
• Attendance Bonus: Monthly bonus of 500 THB, increasing incrementally up to a maximum of 12,000 THB per year (for certain positions).
• Company Events: New Year parties, annual trips, birthday celebrations, company merit-making, and other social events.
• Support for Bereavement: Financial support and wreaths for funerals (employees and their families), as well as gift baskets for childbirth or hospitalization.
• Birthday Leave: Employees may take their birthday off; if unused, it can be converted to one day s pay (maximum up to 5,000 THB depending on base salary).
• Birthday Celebrations: Cake for birthdays.
• Annual Bonus: Paid twice a year.
• Annual Salary Adjustments: Regular annual salary increases.

Skills:

Data Analysis, SQL, Python

Job type:

Full-time

• Collaborate with business leaders to identify and prioritize data needs.
• Translate business goals into data requirements and actionable insights.
• Develop and maintain strong relationships with stakeholders across the organization.
• Lead the development and implementation of data strategies that align with business objectives.
• Ensure data governance policies and procedures are adhered to.
• Champion data quality, integrity, and security across the organization.
• Oversee the delivery of advanced analytics and business intelligence solutions.
• Provide strategic insights and recommendations based on data analysis.
• Utilize data to identify trends, opportunities, and potential risks.
• Mentor and guide data analysts and data scientists within the team.
• Drive continuous improvement in data processes and analytics capabilities.
• Manage and prioritize data projects to ensure timely delivery.
• Coordinate with IT and other departments to implement data solutions.
• Monitor and report on project progress and outcomes.
• Stay updated on the latest data technologies and methodologies.
• Ensure the use of best practices in data analytics and data science.
• Provide technical guidance and support to the team.
• Bachelor s degree in Data Science, Computer Science, Business Analytics, or a related field.
• Proven experience in a business partnering role, with the ability to influence and drive business strategy.
• Proficiency in data analysis tools and technologies (e.g., SQL, Python, Power BI).
• Strong project management abilities with experience in leading cross-functional projects.
• Has Finance and Accounting knowledge will be a plus.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strategic thinker with a business-focused mindset.
• Strong oral and written communication skills.
• Strong communication and interpersonal skills, with the ability to explain complex data concepts to non-technical stakeholders.
• Ability to prioritize and execute in high-pressured environment.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving skills.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

No experience required

Skills:

Analytical Thinking, High Responsibilities, Multitasking

Job type:

Full-time

• Analyze requests and issues to develop business requirement documents for system and platform development.
• Collaborate with all stakeholders to design conceptual solutions and create technical specifications.
• Prepare user manuals, test scripts, and conduct usability testing.
• Coordinate training for program, application, and system users.
• Support and document incidents for new and existing trading systems and platforms, and track actions to ensure efficient operation.
• Assist users in planning, facilitating, and tracking project execution.
• Verify data accuracy in the system to coordinate with relevant internal and external parties for resolution.
• Bachelor's degree in Statistics, IT, Computer Science, or a related field.
• Minimum 3 years' work experience in Business Analyst / System Analyst with programming skills in developing web applications.
• Experience with ERP, CRM systems, or real estate and construction systems; experience in real estate is a plus.
• Proficient in Microsoft Office with advanced skills in Excel and VBA.
• Creative and innovative mindset.
• Excellent communication, analytical, presentation, and negotiation skills with clients/employees/system developers.
• Strong problem-solving skills.
• Good interpersonal skills and a strong team player.
• Ability to work under high pressure.

Experience:

3 years required

Skills:

System Security, Windows Server

Job type:

Full-time

• Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
• Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
• Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
• Implement and operate DevSecOps on projects/applications that use DevOps process.
• Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
• Periodically review security requirements to align with Bank s policies and regulations.
• Support periodic security audits.
• Manage third parties involved in IT Security Advisory and Assurance.
• Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
• Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
• Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
• The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
• Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
• Knowledge of all applicable laws and compliance frameworks to enforce compliance.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

5 years required

Skills:

Java, PHP, Javascript

Job type:

Full-time

• Architect and design high-performance, scalable application platforms that can
• support large-scale enterprise environments.
• Ensure the designed architectures are robust, secure, and aligned with industry
• best practices.
• Create and maintain architecture documentation, including system diagrams,
• technical specifications, and design patterns.
• Offer top-level implementation advice and support in multiple programming
• languages and frameworks, including Java, PHP, JavaScript/TypeScript, and C#.
• Experience with DevOps practices and tools (CI/CD pipelines, Jenkins, Git).
• Familiarity with software testing methodologies and tools (unit testing, integration
• testing, automated testing).
• Identify and establish non-functional requirements such as quality, security,
• modifiability, extensibility, and scalability.
• Perform regular assessments and validations to ensure that systems meet these
• Implement measures and practices to enhance system performance, security,
• and maintainability.
• Stay abreast of emerging technologies and industry trends to identify
• opportunities for innovation and improvement.
• Evaluate and recommend new tools, technologies, and processes that align with
• business and technical needs.
• Lead proof-of-concept initiatives to assess the feasibility and impact of new
• technologies.
• Work closely with software development teams, QA, DevOps, and other
• stakeholders to ensure alignment on systems architecture and project goals.
• Facilitate effective communication and collaboration between teams to resolve
• issues and achieve project milestones.
• Develop and maintain the overall enterprise architecture, ensuring it aligns with
• business objectives and strategies.
• Connect the dots between different systems and platforms, ensuring a cohesive
• and integrated architecture.
• Identify and address architectural gaps and overlaps, ensuring efficient and
• effective system integration.
• Strong understanding of security principles and best practices for securing
• applications and data.
• Familiarity with regulatory compliance requirements (GDPR, HIPAA, etc.).
• Collaborate with Product Owners and technical leaders to translate business and
• technical requirements into detailed system diagrams and architecture
• documentation.
• Ensure that technical requirements are clearly communicated and understood by
• all relevant stakeholders.
• Provide technical oversight during the implementation phase to ensure that
• Effectively communicate with all team members, including Business Developers,
• Product Owners, Managers, Tech Leads, Developers, and QAs.
• Ensure that all stakeholders understand project objectives, technical
• Facilitate regular meetings and updates to keep teams informed and aligned on
• project progress and goals.
• Education: Bachelor / Master s degree in computer science or a related field, or
• equivalent work experience.
• Experience: Minimum of 5 years of experience in software/systems development
• or software architecture.
• Programming Proficiency: Expert-level proficiency in at least one major
• programming language, with a proven track record of success in designing,
• writing, and reviewing code.
• Cloud Services: Experience with microservices, application platform design, or
• software blueprinting on AWS or other cloud services.
• Project Management: Experience in project management and Agile frameworks
• is a plus.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Product Owner, Problem Solving, SQL, English

Job type:

Full-time

• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Responsible areas forOrdering and Supply Chain systems.
• Warehouse Management systems.
• Transport Management systems..
• Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
• At least 3 years experience in IT Retail or IT services as the manager or management roles.
• Good communication, problem solving and cross cross-group collaboration skills.
• Good command of written and spoken English.
• Ability to prioritize, track and manage a large number of divergent tasks and action items.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strong presentation and interpersonal skills.
• Ability to prioritize and execute in high-pressured environment.
• Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
• Programming languages and logics, especially on SQL programming.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

5 years required

Skills:

Software Development, Problem Solving, Enthusiastic, English

Job type:

Full-time

• On-call support/ weekends on a rotation basis.
• Provide 2d level of technical support for all application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen within application systems.
• Work closely with application development teams and platform team to investigate and fix issues.
• Monitor, update and maintain application systems to ensure they are working as operational.
• Understand and be able to study and apply new technology to support business requirements.
• Continuously improve work scope and reduce manual work.
• Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
• Key member of the incident response team.
• A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
• Require strong technical, analytical, interpersonal and organizational skills.
• Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
• 3 - 5 years of relevant work experience.
• Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
• Excellent service mind and good customer service skills.
• Able to work under pressure.
• Good command of spoken and written Thai and English.
• Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
• Understanding the Financial terminology (especially Loan) is preferred.
• Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
• Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.

Skills:

Finance, Accounting, Procurement, English

Job type:

Full-time

• Bring in new innovation to transform, automate Finance & Accounting and Procurement process e.g. AI, RPA, etc.
• Set up roadmap and execution plan to align with CFO vision.
• Lead Finance & Accounting and procurement related corporate transition projects e.g. financial system go implementation, etc. Apply IT system functionality to meet business expectation/ benefit.
• Lead and manage all transformation / automation projects under Finance & Accounting and procurement.
• Lead transformation/ automation team members (RPA automation & PBI).
• Manage timeline for all transition & transformation projects in the pipeline.
• Work and collaborate with high-level executives to understand key business drivers and drive project in a cross functional team e.g. among finance & accounting, IT, operation, commercial etc.
• Provide guidance to the team / business on lean process improvement & data & technology system/ tool e.g. ERP, macro, RPA, etc. to drive efficiency, accuracy and control.
• Coach and support business users in Finance to follow the changes in the processes from when the system starts.
• Meet project milestones on time as a result of my effective planning and management.
• Able to provide insightful information on all new business opportunities.
• Perform other assignment as deemed appropriate.
• Master s degree in Accounting, Finance, Engineering, Business Administration, IT or related fields.
• Minimum 15 years working experience. Strong business consultancy/ PM / RPA experience.
• Experience in retail business with in-depth understanding of Finance & Accounting is a plus.
• Strong leadership skill.
• Strong analytical & problem solving skills.
• Strong stakeholder management.
• Well-organized and pro-active with great attention to details and adapt to the fast-pace of retail business dynamics.
• Good interpersonal, innovative skills and be able to work on tight deadlines.
• Understanding of Accounting system such as Oracle, SAP, etc.
• Able to do coding for Macro/ RPA/ BI/ACL/AI.
• Good command of English both spoken and written required, able to deal with international vendors.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Purchasing, Research, Work Well Under Pressure

Job type:

Full-time

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

Skills:

Network Infrastructure, Project Management, VMware, English

Job type:

Full-time

• Design/Implement Cyber Security project for Private Cloud and Global Cloud (CloudX, AWS and MS Azure).
• Solution integration and migration.
• Control suppliers in the assigned project.
• Do project quality control.
• Do project risk assessment and management.
• Do project UAT with customer.
• Create final project document.
• Do customer project training (OJT).
• At least 4 years of Cyber Security experience.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
• Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
• Has valid Security product Certification e.g. Foritnet NSE3-7, PaloAlto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
• Experienced in ITIL framework.
• Senior Engineer/Engineering Specialist (Network and Security).
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
• Managing and troubleshooting SD-WAN solutions, Wireless Lan and Cybersec solution.
• Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilization, trending, and capacity planning.
• Provide Level-2/3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company s security team.
• Work with vendors and other IT personnel for problem resolution.
• Bachelor s degree in computer engineering, computer science, IT, or related fields.
• At least 3-5 years of experience in network & security areas.
• Knowledge and Experience with network design, implementation, service support, and troubleshooting.
• Knowledge and Experience with SD-WAN, Network Security and CyberSec solutions.
• Knowledge and Experience in LAN/Datacenter networking, TCP/IP, DNS, DHCP, SSL, HTTP, Proxy, Web Application Firewall.
• CCNA, CCNP, CompTIA Network+, Fortigate, PaloAlto product certificate is advantage.
• Good communication, analytical thinking, and effective communication skills with interpersonal and problem-solving skill.
• Able to work outside working hours.
• Good command of read, listen, written and speaking English.
• On-call support during non-office hours.
• Engineering Specialist (Project Engineer).
• Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Senior Engineer (System Infrastructure)
• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Network and firewall integration for Cloud infrastructure.
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Experienced firewall and cloud network implementation.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or Linux certificate knowledge is an advantage.

Skills:

Software Development, Oracle, SQL, English

Job type:

Full-time

• Manage IT Solution of BigC Loyalty and Promotion Management.
• Support production issues in daily basis and after business hour.
• Communicate with key users to provide application support and explain resolutions.
• Analyze the issues reported by users and provide solutions.
• Lead and handle project > 50 man days or project related to many Business Units on his/ her own started from user requirement, design, development and UAT.
• Communicate with customer on responsible project.
• Develop and manage detailed work plan on assigned project.
• Manage incident report, analyst incidents,and incident problems.
• Provide recommend and lead improvement on responsible modules or system.
• Recommend enhancement/change on daily operations and processes.
• Manage issues on assigned module/system.
• Provide guidance to team member on issue resolution and query.
• Understand high level impacts with other functional area.
• We looking for.
• Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or related fields.
• At least 3 years experience in software development.
• Database skill including oracle, MS SQL Server, postgresql etc.
• Integration skill via API, postman etc.
• Good command of English both speaking and writing.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

Experience:

5 years required

Skills:

System Administration, English

Job type:

Full-time

• Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
• Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
• Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
• Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
• Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
• Report to the IT manager.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
• 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
• Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
• Working Thai and English communication skills.
• Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.Requisition ID: 103279In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Oracle, Automation, Compliance, English

Job type:

Full-time

• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Product/Process Improvement.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Able to take roles of On-call, Standby, 24*7 in the future. (Maybe).
• Proficiency of English communication..
• Cloud Business Operation Engineer / Specialist.
• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Ensure robust, scalable, and secure cloud infrastructure tailored to partner/customer needs, allowing businesses to handle growth, and changing demands efficiently.
• Determine workload criticality, impact of disruptions, or performance degradation.
• Establish business-approved cost and performance commitments.
• Monitor and operate cloud workloads.
• Maintain asset and workload inventory.
• Monitor performance of workloads.
• Maintain operational compliance.
• Protect workloads and associated assets.
• Recover assets if there is performance degradation or business interruption.
• Mature functionality of core platforms.
• Continuously improve workload performance.
• Improve budgetary and design requirements of workloads to fit commitments to the business..
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills.
• Proficiency of English communication.