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Experience:

5 years required

Skills:

Cloud Computing, Product Development, English

Job type:

Full-time

• Receive escalated technical issues from Frontline Support Engineers.
• Analyze complex problems to diagnose root causes.
• Develop and implement advanced solutions using your knowledge of products and services.
• Collaborate with product engineering teams to identify and resolve product defects.
• Document solutions and knowledge base articles for future reference.
• Stay up to date on the latest features, tools, and best practices of cloud industry.
• Provide technical guidance and mentorship to Frontline Support Engineers.
• Job Qualifications.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 5 years of experience in technical support.
• Proven experience in a supervisory or management position.
• Proven ability to troubleshoot and resolve complex technical problems.
• In-depth knowledge of market cloud products and services.
• Having relevant cloud technical certifications is a plus.
• Experience with cloud troubleshooting methodologies.
• Excellent communication and interpersonal skills.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

6 years required

Job type:

Full-time

• Ensures the supply of utilities to the site.
• Incumbents are responsible for shift operations during regular and non-regular hours, and for the on-going maintenance of the building equipment.
• Provides proper operations of all building equipment, ensures maximum reliability and efficiency to maximize production and savings.
• Responsible for maintaining all documents and records regarding facility performance.
• Provides support of local and/state authorities where appropriate.
• Knowledge/Skills/Competencies.
• Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
• Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
• Basic knowledge of building operating systems.
• Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator s licenses and / or certifications.
• Knowledge of personal computers and Windows applications.
• Excellent knowledge of quality standards.
• Ability to effectively communicate with a variety of internal customers.
• Physical Demands.
• Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
• Duties of the position may require periodic heavy manual effort and exertion including climbing, lifting, pulling and moving objects over 20 pounds.
• Typical Experience.
• Four to six years of relevant experience.
• Typical Education.
• Additional courses after High School, or an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Finance, ERP, Accounting

Job type:

Full-time

• Financial Transformation and Digital Enablement:Help clients modernize their finance functions by collaborating with internal and external teams to understand strategy and goals, then manage project workflows.
• Create and implement strategies using the latest digital enablers (FinTech apps, blockchain, VR/AR) to improve operational efficiencies, refine processes (P2P, O2C, R2R), and unlock new revenue streams.
• Assist clients through digital transformations, guiding them towards operational eff ...
• Assess Cloud ERP and Enterprise Value (EV) solutions for clients, recommending best practices across the industry.
• Financial Performance Analysis and Improvement:Conduct comprehensive financial analyses to identify performance gaps, trends, and opportunities for improvement.
• Develop and implement strategies to enhance profitability, optimize resource allocation, and manage financial risks.
• Collaborate with internal clients to understand their financial goals and objectives.
• Enterprise Value Assessment and Enhancement:Evaluate the financial drivers of enterprise value, including revenue growth, cost optimization, and capital allocation strategies.
• Develop and implement value creation strategies to maximize shareholder value and achieve long-term financial objectives.
• Provide insights and recommendations to support mergers, acquisitions, and divestitures.
• Financial Modeling and Analytics:Build and utilize sophisticated financial models to forecast financial performance, evaluate investment opportunities, and assess risks.
• Leverage data analytics techniques to extract meaningful insights from financial data and inform strategic decision-making.
• Communicate financial results and recommendations effectively to stakeholders.
• Change Management and Communication:Collaborate with the change management team to develop and implement change management strategies for financial initiatives.
• Effectively communicate complex financial concepts and recommendations to both technical and non-technical audiences.
• Foster a culture of financial discipline and accountability within the organization.
• Bachelor s degree in finance, Accounting, Business Administration, or a related field with a minimum of 6 years of experience in Finance or Enterprise Value (CFO&EV) roles.
• Proven track record of success in analyzing financial performance, developing financial strategies, and enhancing enterprise value.
• Strong understanding of financial principles, accounting standards, financial modeling techniques, and digital finance solutions (FinTech, Cloud ERP).
• Excellent analytical and problem-solving skills.
• Experience with financial planning and analysis tools, including SAP ERP, Oracle Hyperion, Microsoft Excel, and leading digital finance platforms.
• Ability to design and implement "to-be" processes and roles, leveraging best practices and enabling technologies.
• Ability to assist in designing reporting requirements, service level agreements (SLAs), and process KPIs.
• Experience with process transition, knowledge transfer, process reengineering, and shared services operating model design and implementation.
• Ability to communicate complex financial information clearly and concisely to both technical and non-technical audiences.
• Preferred: Experience with ERP systems, particularly SAP.
• Plus: Experience working on Change Management, Training, or Value Realization teams.

Skills:

Problem Solving, English

Job type:

Full-time

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

Skills:

Excel, Visio, SQL, English

Job type:

Full-time

• Serve as the first point of contact for business applications.
• Collaborate as part of a team to ensure the stability, integrity, and efficient operation of business systems.
• Administer, monitor, and maintain applications in accordance with area standards.
• Provide Tier I and Tier II customer service and functional support to end-users in area of expertise; work with customers to diagnose, review, and resolve incidents.
• Serve as a liaison between technical staff and user groups.
• Execute developed test plans to ensure desired results are achieved; support testing such as user acceptance, performance, security, and usability.
• Experience in developing business process maps and formal requirements documentation, such as Business Requirements Documents (BRDs), System Diagrams, Sequence Diagrams, System Flows, Function Specification Documents, Detail Design Specification Documents, Test Cases for SIT and UAT, Training Documents, and User Manuals.
• Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or equivalent industry experience.
• Excellent reading, writing, and speaking skills in English and Thai.
• Strong communication, presentation, and self-learning skills.
• At least 5 years of experience in a Business/System Analyst or Business Process Improvement role.
• Strong problem-solving and analytical skills combined with the ability to communicate effectively with technical IT teams or related parties.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using MS Office (Word, Excel, PowerPoint, Visio, Query, SQL).
• Skill & Personality: Good team player..
• Office of Human Capital.
• THAI BEVERAGE LOGISTIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Skills:

Business Development, Contracts, Research, English

Job type:

Full-time

• Build, manage and develop business across key partners, e-wallet, payment, e-commerce platforms and others.
• Identify business needs in terms of cash in/out solutions, remittance, exchange platform understand, analyse their requirements, and provide input to develop sound and reliable cash in/out and remittance channels.
• Manage the process of initiating and drafting contracts for newly approved cash in & out and remittance channels with service providers, and ensure all technical and op ...
• Able to make data-driven decisions and use your own judgement to take course in your work.
• Identify gaps and weaknesses in the current Cash in/out Channels and analyse potential improvements or potential changes on contractual agreement based on the assessment of the quality of service through performance reports on a monthly basis.
• Organize data in a succinct and easy-to-understand manner: proper documentation, evaluation, and presentation.
• Develop and improve existing products/services to resonate with the market.
• Negotiate contract terms with clients and communicate with stakeholders.
• Coordinate with other teams to develop mutually beneficial proposals.
• Gather useful information from customer and competitor data.
• Monitor project teams to ensure contracts are executed as agreed.
• Participate in planning and preparing presentations/pitch deck and make and give presentations to prospective clients and internal executives.
• Identify and research potential clients and develop and maintain client relationships.
• Be passionate about crypto/blockchain with great understanding of the industry, players, and current movements.
• Fluency in English (spoken and written) is required; additional language skills are also valued.
• Think strategically and be able to think in terms of the long-term and the bigger picture, and see the value in potential solutions and partnerships.
• Be self-motivated and able to initiate and take ownership of leads and projects.
• Have Can-do attitude and willing to go the extra mile for the team to successfully deliver results.
• Detail Oriented.
• Have strong communication, presentation, and liaison skills in both external and internal endeavors.
• Understand data and be able to make educated connections in supporting arguments and reasonings.
• Thrive in high-pressure environments.
• Able wear many hats and fulfill multiple roles.
• Experience in traditional finance including banking, investment banking, and capital markets.
• Experience in product development and management.
• Experience working in the Cryptocurrency/Blockchain Industry.
• Sales experience in managing relationships with partners, clients, or vendors.
• Knowledge of crypto/DeFi.
• Financial market and product knowledge.

Job type:

Full-time

• 1 Responsible for the daily operation of the Hypercare team, ensuring service quality and customer satisfaction.
• 2 Coordinate internal resources to address customer issues, providing prompt responses and solutions.
• 3 Monitor service performance metrics, regularly analyze data, identify potential issues, and propose improvement actions.
• 4 Collaborate with cross-functional teams to optimize Hypercare processes, enhancing service efficiency and customer experience.
• 5 Participate in customer communication, understand their needs, and provide feedback for service improvements.
• 6 Regularly analyze Hypercare data, identify potential issues, and propose improvement measures to enhance the customer experience.
• 1 Bachelor's degree or above in Logistics, Information Technology, or a related field.
• 2 At least 3 years of experience in customer service or technical support, with a preference for Hypercare or project launch support experience.
• 3 Strong problem-solving and decision-making skills, capable of responding promptly and resolving issues under pressure.
• 4 Excellent communication skills, able to establish good relationships with clients and team members at various levels.
• 5 Familiarity with project management processes and a certain level of project coordination and management ability.

Job type:

Full-time

• Low level design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations.
• Provide technical expertise to support sales and marketing efforts.
• Customer network integration and delivery.
• Low design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations up to date.
• Provide technical expertise to support sales and marketing efforts.
• Hand over completed document to after sale service.
• Project implementation tracking with update.
• 1st Tier Engineer.
• First diagnostic problem and do first troubleshooting of enterprise solutions.
• EDS (MPLS, SD-WAN, 5G).
• ICT (Cloud, Firewall).
• Mobile services (M2M, SMS).
• To be ticket owner who do proactive update progress incident to customer within OLA time.
• To ensure service of customer are normal after incident restoration.
• Bachelor s Degree in Telecommunication Engineer, Computer Engineering, Computer Science, or IT related fields.
• 2-5 years of work experience with user IT Support or Network Support.
• Positive attitude.
• Reliable and working time flexibility.
• Having knowledge of IP Networking (LAN/WAN).
• Having Knowledge of Cloud Technology.
• Having knowledge in Cisco, Huawei, ZTE router and switch equipment will be advantage.
• Having knowledge in Firewall Palo Alto, FortiGate equipment will be advantage.
• Having Knowledge of Cyber Security services will be advantage.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.
• Service Account Management (Engineer or IT).
• Job Responsibilities.
• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

Skills:

Oracle, SQL, UNIX

Job type:

Full-time

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

Skills:

Oracle, Automation, Compliance, English

Job type:

Full-time

• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Product/Process Improvement.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Able to take roles of On-call, Standby, 24*7 in the future. (Maybe).
• Proficiency of English communication..
• Cloud Business Operation Engineer / Specialist.
• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Ensure robust, scalable, and secure cloud infrastructure tailored to partner/customer needs, allowing businesses to handle growth, and changing demands efficiently.
• Determine workload criticality, impact of disruptions, or performance degradation.
• Establish business-approved cost and performance commitments.
• Monitor and operate cloud workloads.
• Maintain asset and workload inventory.
• Monitor performance of workloads.
• Maintain operational compliance.
• Protect workloads and associated assets.
• Recover assets if there is performance degradation or business interruption.
• Mature functionality of core platforms.
• Continuously improve workload performance.
• Improve budgetary and design requirements of workloads to fit commitments to the business..
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills.
• Proficiency of English communication.

Experience:

5 years required

Skills:

Risk Management, Safety Management, Compliance, English

Job type:

Full-time

• Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
• Develop and implement technical safety work plans, activities and budget in accordan ...
• Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
• Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
• Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
• Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
• Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
• Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
• Key Accountabilities (Continued).
• Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
• Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
• Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
• Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
• Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
• Able to work at site locations (domestics / International), Fit to work offshore.
• Other duties assigned by supervisor or manager.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Chemical Engineering or related fields.
• Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
• Minimum 3 years experience in oil and gas industry onshore or offshore.
• Good understanding of oil and gas exploration and production process.
• Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
• Good knowledge of industry codes, standards and legislation on SSHE aspect.
• Strong leadership skills and good communication skills.
• Good command of spoken and written English.
• Strong analytical skills.

Experience:

1 year required

Skills:

Software Development, DevOps, SQL, English

Job type:

Full-time

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

Experience:

5 years required

Skills:

System Testing, Software Testing, Network Administration, English

Job type:

Full-time

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Job Qualifications.
• Bachelor s degree in information technology, Computer Science, or related field.
• Minimum of 5 years experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation, systematic thinking.
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

Automation, SQL, Data Warehousing

Job type:

Full-time

• Act as the first point of contact for users facing issues related to data and reporting.
• Manage, track, and resolve incidents, service requests, and inquiries via the ticketing system.
• Classify and prioritize incoming tickets based on severity, impact, and urgency.
• Respond to and resolve user tickets in a timely and efficient manner.
• Escalate unresolved or complex issues to appropriate internal teams while maintaining clear communication with the users.
• Diagnose, troubleshoot, and resolve data-related issues, including reporting errors, data discrepancies, and system malfunctions.
• Collaborate with other teams (data engineers, data scientists, data analysts, and other IT teams) to address complex issues.
• Provide clear and comprehensive updates to users on incident status and resolution timelines.
• Provide technical support to end-users via phone, email, chat, and ticketing system.
• Process user requests for new reports, data extracts, or updates to existing data views.
• Coordinate with relevant stakeholders to ensure requests are completed accurately and efficiently.
• Respond to user inquiries about reporting tools, data access, and system functionalities.
• Provide guidance and training to users on self-service reporting tools and best practices.
• Maintain an updated knowledge base for frequently asked questions and user guidance.
• Contribute to the development and maintenance of knowledge base articles.
• Analyze recurring issues and recommend changes to improve system stability and user experience.
• Collaborate with development and data teams to identify opportunities for automation and improved processes.
• Collaborate with other teams to improve system performance and user experience.
• Provide on-call support during evenings, weekends, or holidays as required.
• RequirementsBachelor's degree in Computer Science, Information Technology, or related field.
• Proficiency in SQL and database querying for troubleshooting and resolving data-related issues.
• Strong understanding of database management and concepts.
• Knowledge of data warehousing concepts and ETL processes.
• Experience with business intelligence and data visualization tools (e.g., Power BI, Oracle OBIEE, Oracle BIP).
• Familiarity with data visualization and reporting systems.
• Experience with cloud platforms (AWS, Azure, GCP, or Oracle Cloud).
• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Ability to manage multiple tasks, prioritize effectively, and work under pressure.
• Strong customer service orientation and detail-oriented with a focus on delivering high-quality results.

Experience:

3 years required

Skills:

Quality Assurance, Assurance, SAP, English

Job type:

Full-time

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
• Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
• More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.
• LI-GM.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

Experience:

5 years required

Skills:

Assembly, English

Job type:

Full-time

• Take ownership for Environmental, Health and Safety (EHS) issues on site for the company s undertaking.
• Lead and coordinate erection and assembly activities in accordance with time schedule and cost estimate.
• Coordinate erection/assembly activities in accordance with valid instructions, check lists, specifications and regulations.
• Reports technical investigations (non-conformance reports).
• Participate in order specific reviews for larger project.
• Reports or updates on product related faults and improvements and gives feedback to product line responsible.
• Supervision and co-ordination of consultants, contractors, and customer staff.
• Keep availability of all training courses and certificates e.g. LOTO, Electrical Safety at Work, H2S, Confined spaces, Hot work and First aid.
• be available for field service assignments.
• follow established safe work methods and ensure that the work is carried out in accordance with valid EHS regulations.
• always act as an ambassador within Siemens Energy. Always collaborate and communicate with our internal customers.
• collaborate with foreign colleagues, third party and customer personnel in a respectful and professional manner.
• practice Siemens ownership culture and take responsibility for a task or a fault until it is addressed accordingly.
• What You Bring.
• Bachelor s degree in mechanical engineering, Aerospace Engineering, Marine Engineering or any related field.
• Minimum 5 years working experience in gas turbine or related engineering field.
• Ability to handle pressure and have service mind.
• Communication and problem-solving skills.
• Good command of English both written & spoken skills and proficient in MS Office.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• https://jobs.siemens-energy.com/jobs.

Experience:

3 years required

Skills:

Sales, Quality Assurance, Assurance

Job type:

Full-time

• Technical Service Background Experience.
• Post-Sales for Cybersecurity products.
• Cybersecurity-certified Engineer.
• Strong background in professional services sales and delivery with customer facing professional services sales experience.
• Has strong working knowledge of NetApp technology and solutions with Cybersecurity certificates.
• Successful in creating and maintaining customer relationships with senior and executive level customer leaders.
• Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort.
• Manages complex consulting services through engagement sales cycles.
• Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs.
• Spends 75% or more of time in post-sales positioning, scoping, sizing and crafting deals.
• Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs.
• Presents proposals and consulting solutions to customers and account teams.
• Accountable for accuracy of sizing and scoping services deals.
• Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities.
• Bachelor s Degree in Computer Engineering or Computer Science.
• At least 3 years of experience in Cybersecurity or systems integration/management.
• Post sales services experience on Cybersecurity products.
• Required at least one or two Cybersecurity Certificates.
• Extensive experience managing large billable projects for external customers.
• Excellent ability to communicate effectively, in verbal and in writing.
• Strong technical acumen, sufficient to understand the technologies and technical issues involved with the Cybersecurity product portfolio and heterogeneous customer environments.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Solid presentation skills required.

Skills:

English

Job type:

Full-time

• The Solution Architect RAN shall have responsibility for defining innovate technical service solution offerings across the LTE and 5G domains.
• The technical Management of LTE and 5G projects within the various accounts will be large part of the role as will engagement with customers on NW strategy evolution, improving end user experience novel and innovative solutions to meet coverage and capacity requirements.
• Focus will be across the subdomains of design, tuning and especially optimization.
• He/she will have deep technical knowledge about features, functionality, performance and product roadmaps with the ability to work toward higher management layers within customer organization and be prime contact from CNS perspective toward customer for the strategic and technical solutions offered.
• University Degree or equivalent in computer or telecommunications engineering.
• Able to speak and write in English at an internationally acceptable level.
• More than 7 years relevant experience in the telecommunications industry in the RF field.
• Deep knowledge, understanding and experience in the LTE and 5G areas.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Solution Architect.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Experience:

2 years required

Skills:

Public Relations, Legal, Computer Security, English

Job type:

Full-time

• Executes cybersecurity engineer tasks including, but not limited to, security patch management, security vulnerability management, and security configuration management.
• Tests, implements, deploys, maintains, reviews, and administers the cybersecurity tools.
• Assist in identifying, prioritizing, and coordinating the protection of critical cyber defense infrastructure and key resources.
• Coordinate with Cyber Defense Analysts to manage and administer the updating of rules and signatures (e.g., intrusion detection/protection systems, antivirus, and content blacklists) for specialized cyber defense applications.
• Identify potential conflicts with the implementation of any cyber defense tools (e.g., tool and signature testing and optimization).
• Operates and maintains production information security systems.
• Ensures proper cybersecurity documentation is in place regarding standard operating procedures.
• Monitors the industry and external environment for emerging threats and advises relevant stakeholders on appropriate courses of action.
• Oversees incident response planning and the investigation of security breaches and assists with any associated disciplinary, public relations, and legal matters.
• Applies expert knowledge and skills to resolve problems, including support concepts and methods, problem isolation and troubleshooting procedures, system and file recovery processes, and operating system and network configurations.
• Prepares and presents cogent and cohesive analyses and briefings advising management on new technological developments, techniques, and enhancements that result in increased time and cost efficiencies.
• Provides advice and assistance to troubleshoot the most complex problems in a manner that minimizes interruptions in the ability to carry out critical business activities.
• Supports rapid response teams in response to customer service problems resulting from catastrophic events such as virus infections or widespread power outages.
• Supports the development of a formal cyber security risk assessment program.
• Supports and assists in maintaining a vulnerability/gap/response assessment program.
• Supports the ongoing maintenance of the cyber-Kill Chain for the company, focusing on phases of cyber-attack and remediation/mitigation for each phase.
• Supports ongoing activities to develop, communicate, and support appropriate standards and risk controls associated with digital data.
• Supports the development and maintenance of a company Data Protection program.
• Responds to cybersecurity alerts.
• Cascade and leverage cybersecurity control and practice to the entire company group.
• Bachelor s or Master s degree in Computer Engineering, MIS, IT, or a related field.
• At least 2 years experience in computer security and 5 years in IT infrastructure.
• Have a foundation in good information security practices.
• Knowledge of International Security frameworks, Standards, and Guidelines, e.g., COBIT, NIST-800, ISO 27001, PCI-DSS, OWASP, etc.
• Experience in Security tools, e.g., EDR, ATP, WAF, IPS/IDS, Deception, TI/TIP, Anti DDoS.
• Experience in Cloud Environments, e.g., Google Cloud, AWS, Microsoft Azure.
• Experience with system and application security management and control.
• Experience with system, network, and OS hardening techniques. (e.g., remove unnecessary services, password policies, network segmentation, enable logging, least privilege, etc.).
• Experience with facilitating information security risk assessments.
• Technical writing, documentation development, process mapping, and visual communication skills.
• Hands-on experience with computer programming languages and/or scripting languages such as Python, Java, and Shell for automation.
• Professional certificates related to work (e.g., CISSP, CISM, AWS Certified Security, or similar general security certification) are desirable.
• Talent to identify and create a broad vision for a security solution and to execute it;.
• Systems Thinking - the ability to see how parts interact with the whole (big picture thinking).
• Proven experience of acting as an expert in project teams.
• A positive, can-do attitude who naturally expresses a high degree of empathy to others.
• Ability to explain your thoughts or findings also to non-technical professionals.
• Strong problem-solving and analytical abilities Able to work under minimal supervision, detail oriented.
• Excellent English (Spoken and Written).
• Location: True Digital Park, Punnawithi.

Skills:

Jenkins, IIS, SQL

Job type:

Full-time

• Investigate software functionalities problems raised by customers and internal teams for Production and Integration Environment.
• Collaborate with development teams, products management team and other related parties to resolve product technical problems.
• Work with customer support teams, content operation teams to find a solution for customer issues.
• Provide immediate technical assistance to global service operation teams for major service outage and aim to rectify and recover the service.
• Provide expertise recommendation to service improvement, software verification and release.
• Documentation and Develop and sustain team's knowledge in the responsible products and any required technologies as well as other products development/support team that are required in solving issues.
• Qualification At least 3 years hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents and possess the following key technical knowledge and skills: AWS(or AZURE) - CloudWatch, Lambda, DynamoDB, Aurora, SQS/SNS, EC2 & ECS.
• Tools - Web Developer Tools, Postman, Kibana, Grafana, Splunk, Jenkins or RunDeck.
• Windows System, IIS, SQL Servers & SQL Commands.
• Hand-on Unix/Linux/Sun Solaris skill and shell programming would be a plus.
• Basic understanding of ASP.NET,.NET Core, SOAP/REST-full API, JSON, XML, tools for investigating HTTP requests.
• Excellent command in written and spoken English.
• Able to work under high pressure and deal with out-of-normal office hours support.
• Effectively work as a team and coordinate both within and outside own team.
• Sound analytical, problem-solving, and communication skills.
• Ability to multitask, prioritize and work under time constraints.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good communication and negotiation skills.
• Good analytical and troubleshooting skills.
• Bachelor s Degree in Computer Science, Computer Engineering or related fields.
• Sounds exciting to you? Apply now and get connected with us! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.