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Experience:

2 years required

Skills:

English

Job type:

Full-time

At least 2-3 years experience in Labor Laws, preferably in industrial environment as well as employee engagement or corporate culture.Good command of English and computer literacy.

Job type:

Full-time

• งานระเบียบวินัยและกฎหมายแรงงาน.
• จัดทำระเบียบข้อบังคับพนักงานและสื่อสารให้พนักงานมีเข้าใจถึงระเบียบข้อบังคับของบริษัท.
• การปฏิบัติตามกฎหมายแรงงานอื่นๆ เช่นกฎหมายประกันสังคม กฎหมายกองทุนเงินทดแทน กฎหมายกฎหมายเรื่องอาชีว อนามัยและความปลอดภัยในการทำงาน.
• ดำเนินการสอบสวน หรือลงโทษทางวินัยสำหรับพนักงานที่กระทำความผิด.
• วางแผนและดำเนินการด้านกิจกรรมต่างๆ ที่เป็นประโยชน์ต่อพนักงานและองค์ก.
• ดูแลสวัสดิการด้านต่างๆ แก่พนักงาน.
• จัดทำสื่อสิ่งพิมพ์วารสารประจำเดือนและสื่อประเภทต่างๆ ที่ประชาสัมพันธ์องค์กร.
• ดำเนินกิจกรรมทั้งภายในและภายนอกบริษัท - งานอื่นๆ ที่ได้รับมอบหมาย.
• Job Qualification.
• วุฒิการศึกษา ปริญญาตรี สาขา บริหารทรัพยากรบุคคล, บัญชี, การจัดการทั่วไป หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้านงานบุคคล, งานแรงงานสัมพันธ์ 3 - 5 ปีขึ้นไป.
• มีความรู้ด้านกฎหมายแรงงานเป็นอย่างดี - มีภาวะผู้นำ, มีความคิดสร้างสรรค์, มีความรับผิดชอบ และมีความละเอียดรอบคอบในการทำงานเป็นอย่างดี.
• มีความตั้งใจ มีความยืดหยุ่น และชอบการพัฒนา เพื่อเรียนรู้สิ่งใหม่ๆ.
• สามารถใช้โปรแกรม Microsoft Office ได้เป็นอย่างดี.
• ทำงานภายใต้ภาวะความกดดันได้ดี, ทำงานเป็นทีม.
• Work Location: CW Tower.
• Ratchadaphisek Rd, Khwaeng Huai Khwang,
• Office of Human Capital.

Skills:

Legal, Compliance, Excel

Job type:

Full-time

• Support local HR teams in managing sensitive employee situations and to review instances of employee misconduct, including investigating and recommending disciplinary action weighing the extent of violation, fairness of action and local employment laws.
• Assist the Corporate Investigations team in reviewing Business Ethics Line matters and conducting local employee investigations.
• Assess policy issues in regard to legal risk; work with legal advisors to ensure com ...
• Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team..
• HR Project and L&D Support (30%).
• Coordinate and administer various learning programs including onsite and online training sessions.
• Manage Training logistics, including scheduling, and venue coordination.
• Support Thailand HR project per assignment e.g. employees engagement survey, engagement activities.
• Responsible for document submission to Department of Skill Development in monthly basisBachelor s Degree or equivalent work experience, preferably with a focus in Human Resources Management or Business Management..
• Minimum 3 years of related work experience, with at least 2 years of experience in Labor/Industrial relations/Employee Relations.
• Experience in a global or multi-national work environment.
• Familiar with Thai Labour law.
• Prior HR Employee Relations experience, HR Project support, or Accenture HR experience.
• Excel, PowerPoint skills.
• Detail oriented.
• Strong organization and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent project management skills with the ability to handle multiple tasks simultaneously.
• Ability to remain confident under pressure and work with teams collaboratively to address issues.
• Comfortable learning to use reporting tools and conduct analysis.
• Effective oral and written communication skills.
• Problem solving skill.
• Quality assurance/thoroughness.
• Comfortable working in office and virtually.
• Collaborative, able to work across organizational entities and to build and maintain strong networks.
• Advocate for inclusion and diversity.
• Demonstrated leadership, teamwork and collaboration in a professional setting.
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career..
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..

Skills:

English

Job type:

Full-time

• Provide product and service information related to the residences.
• Facilitate residents within the common areas of the project.
• Maintain overall orderliness in the common areas of the project.
• Other tasks as assigned.
• At least 1 year of experience or relevant experience.
• Proficient in English.
• Good personality.
• Annual contract employee, working 6 days a week.

Skills:

Social media, Negotiation, English

Job type:

Full-time

• Get the details of the role and responsibilities of the vacancy, employee requisition approval, and Job Description approval from a hiring manager, and create a job posting.
• Partner with hiring managers to maintain up-to-date job descriptions, ensuring clarity of the role and requirements are aligned on recruiting method and create job postings.
• Search and match qualified candidates, through company databases, social media chann ...
• Screen candidates and conduct the first screening interview.
• Prepare short-listed candidates for a hiring manager.
• Contact candidates, interview arrangements with a hiring manager, and coordinate debriefing after interviews.
• Maintain frequent communication with hiring managers and HR counterparts on search progress. Keep a record of the search status on the recruitment report.
• Organize a Job Fair / Virtual career fair.
• Negotiate salary and employment offer.
• Contact a potential candidate for the health check-up process, follow up on the checkup result, and reference checking.
• Provide the employment contract and response for the new employee contract signing process.
• Bachelor's or Master s degree in Human Resources, Political Science, Public Administration, Law, Business Administration, or a related field.
• At least 3-5 years of experience in recruitment, with a focus on executive search, recruitment agencies, or international recruitment.
• Possesses service-minded, result-oriented, active, negotiation, and interpersonal skills.
• Well-organized person and able to multi-task to complete projects on time and to the satisfaction of both clients and candidates.
• Excellence in language proficiency in English..

Skills:

Creative Thinking, Multitasking, Microsoft Office

Job type:

Full-time

• Designs regular employee engagement communication vehicles to employees by creating multimedia messages.
• Manage the coordination and collaboration in all HR functions for the staffs and management line in business units to support the operation of the organization together with managing a relationship improvement within the organization.
• Helping promote a positive organizational culture and will be primarily responsible for the creation and execution of internal employee engagement and communications ca ...
• Support and maintain the employee engagement programs and initiatives that support organizational goals and culture.
• Communicate with diverse type of people to provide information and clarification regarding training programs, actions, policies, procedures and best practices.
• Bachelor s degree or higher in any field.
• At least 8 years working experiences in Internal Communication, Employee Engagement.
• Good experience in Employee Activities.
• Good in English, both writing and speaking (TOEIC 650+).
• Excellent communication, creative thinking, self-motivated, and result-driven.
• Multitasking skills and ability to perform under pressure.
• Good computer skills in Microsoft office (MS Excel, MS Word, MS PowerPoint, and Photoshop).

Skills:

Compliance

Job type:

Full-time

• Developing and implementing employee relations strategies and policies to support the company's overall business objectives.
• Advising and guiding managers on employee-related issues, such as disciplinary actions, grievances, and performance management.
• Conducting investigations and resolving employee disputes and complaints in a fair and impartial manner.
• Collaborating with the HR team to ensure consistent and effective employee communication and engagement.
• Monitoring and interpreting changes in labor laws and regulations, and ensuring the company's compliance.
• Representing the company in negotiations with trade unions and government agencies, as required.
• Developing and delivering training programs to enhance managers' and employees' understanding of labor laws and employee relations best practices.
• Knowledge/Skills/Competencies.
• Thorough knowledge of Thai labour laws and regulations, and a deep understanding of employee rights and obligations.
• Excellent communication and interpersonal skills, with the ability to effectively negotiate and resolve conflicts.
• Strong analytical and problem-solving skills, with the ability to think strategically and make well-informed decisions.
• Proven track record of fostering positive employee-employer relationships and promoting a harmonious work environment.
• Ability to work collaboratively with cross-functional teams and to lead and mentor junior staff members.
• Typical Experience.
• Over 10 years of working experience in employee relations or labour law, preferably in the manufacturing or industrial sector.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

6 years required

Skills:

Problem Solving

Job type:

Full-time

• Organizes and oversees the on-the-job process training program which includes developing the trainer certification procedures, process training methodology, a policy to govern the program, a continuous improvement plan, and tools to enable trainer/training supervision.
• Trainer certification includes both classroom and on-the-job components.
• Develops the "train-the-trainer" class and teaches critical pieces of it, develops trainer certification process and evaluation tools, coordinates operator training wit ...
• Consults with operators, trainers, engineers, managers to identify and address technical and process performance deficiencies.
• Investigates process/performance problems.
• Helps define performance requirements, formulates recommendations, designs the learning component of solution, initiates appropriate actions, and evaluates results.
• Creates or promotes opportunities for Celestica operators with area educational institutions (e.g. community colleges, technical training institutes).
• Forms and maintains partnerships with area community colleges and technical training institutes and collaborates on creating/adapting curriculum.
• Knowledge/Skills/Competencies.
• In-depth knowledge of technologies, including: through-hole, surface mount, surface mount fine/extra fine pitch, and associated modification and repair techniques.
• IPC Class A Instructor Certification.
• Very strong presentation, teaching and coaching skills.
• In-depth knowledge and understanding of documentation processes & quality systems.
• Strong understanding of ISO standards.
• Excellent analytical and problem solving skills.
• Ability to effectively communicate with a wide variety of internal and external customers or suppliers.
• Proficient in computer applications including Windows NT, Lotus Notes, MS Office Suite, and Documentation control systems.
• Ability to communicate effectively, both verbally and in writing, to a diverse group of internal and external customers and suppliers.
• Ability to communicate effectively, both in one-to-one and group situations.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Social media, Research, Accounting, English

Job type:

Full-time

• Analyze/ prepare the company s operating and financial results to SET/ shareholders / investors / rating agency.
• Organize the company s financial communication events including roadshows, analyst meetings, press releases/conferences and shareholder meetings.
• Prepare the company s Annual Report and One-Report.
• Prepare and maintain the effective investor/shareholder communication channels/tools including websites, newsletters, annual reports and social media.
• Manage day-to-day investor/analyst enquiries, provide inputs / feedbacks to the company s management as well as handle crisis management.
• Represent the company to maintain and manage long-term relationship with existing and potential domestic and international investors, research analysts, and financial media.
• Act as the company s spokesperson in communication with investment community.
• Bachelor's or higher degree in Finance, Accounting, Business, Communication or related fields.
• At least 5 years experienced in investor relations, financial analyst, corporate finance, equity research analysts or investment banking.
• Good command in English both communication and written.
• Have knowledge in SEC & SET regulations.
• Able to travel abroad and locally for the business trip.

Experience:

No experience required

Skills:

Sales, Good Communication Skills, Customer Relationship Management (CRM), Service-Minded, Thai, English

Job type:

Full-time

• ติดต่อประสานงานกับลูกค้าทั้งภายในประเทศและต่างประเทศ.
• บริการให้ข้อมูลกับลูกค้าอย่างครบถ้วน.
• จัดทำใบเสนอราคาและเอกสารอื่นๆที่เกี่ยวข้อง.
• เพศหญิง.
• อายุระหว่าง 21-30 ปี.
• การศึกษาวุฒิปริญญาตรี ทุกคณะ สาขา.
• มีความกระตือรือร้นในการทำงาน พร้อมเรียนรู้สิ่งใหม่ๆ.
• มีทักษะการสื่อสารและการเจรจาต่อรองที่ดี.
• มีทักษะการแก้ปัญหาเฉพาะหน้าได้เป็นอย่างดี.
• มีความสามารถด้านภาษาอังกฤษ พูด อ่าน เขียน ได้เป็นอย่างดี หรือระดับพื้นฐานได้.
• หากมีประสบการณ์ด้านธุรการฝ่ายขายจะพิจารณาเป็นพิเศษ.
• ประกันสังคม.
• ประกันกลุ่ม.
• โบนัสประจำปี.
• กองทุนสำรองเลี้ยงชีพ.
• รางวัลอายุงาน.
• สหกรณ์ออมทรัพย์.
• Nursery.
• ของขวัญการมีบุตร.
• เครื่องแบบพนักงาน.
• เงินช่วยเหลือพิธีทำศพ.
• โครงการฌาปนกิจสงเคราะห์.
• รถยนต์ (เฉพาะพนักงานขาย).
• สถานที่ปฏิบัติงาน: บริษัท ทอปปังเอจ (ประเทศไทย) จำกัด (สำนักงานใหญ่).

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• 00 a.m.-19.00 p.m.
• 00 a.m.-22.00 p.m.
• Functional Skills & Experiences.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• 0-2 years experience in customer service.
• Good communication skills in both English and 3rd Language. (Chinese, Japanese, Korean).
• Competence in Computer & Digital Literary.
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Interested person may send your resume to [email protected]
• or contact to.

Job type:

Full-time

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

Skills:

Compliance, Negotiation

Job type:

Full-time

• Analyze opportunities and develop strategies to maximize the benefits of the Board of Investment (BOI) for the Thaioil Group.
• Collect data and prepare reports to apply for investment promotion.
• Explain and provide information to government agencies for the approval and inspection of factories.
• Supervise compliance with investment promotion conditions, ensuring full adherence to relevant laws and regulations.
• Monitor new policies, measures, and laws related to investment promotion to identify opportunities and prepare strategies for the Thaioil Group.
• EDUCATION (FOR RECRUITMENT).
• Bachelor's Degree or higher in all related filed.
• OTHER REQUIREMENTS (FOR RECRUITMENT).
• Possess strong negotiation, communication, and cooperation skills.
• Capable of filtering technical information, including related laws and regulations.
• Demonstrate systematic and logical thinking.
• Able to handle pressure effectively.

Job type:

Full-time

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Data Analysis, SQL, Statistics

Job type:

Full-time

• Analyze local and global trends, and provide insights to Quality Solutions and Implementation team members to improve performance of quality across TikTok products.
• Partner with Quality Solutions & Implementation, Quality Operations, and Moderation Teams to measure and provide data analysis that identifies key trends of underperformance or mismanagement of teams leading to quality failures.
• Leveraging insights, direct focus areas to drive quality improvements across our E2E quality system.
• Develop effective governance controls and monitor performance to deliver actionable data and insights.
• Create and prepare reports and dashboards to help us better identify areas of focus and trends within our ecosystem.
• Build a prediction model for identifying global trends and performance issues.
• Use statistical tools to simplify complex data sets, helping us better diagnose issues and propose solutions.
• Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.
• Bachelor's Degree or equivalent education.
• 2+ years of working experience in data analysis.
• Strong mathematical skills to measure, collect, analyze data and the ability to articulate insights clearly.
• Knowledge of SQL.
• Proficiency in statistics and experience using data visualization software such as Tableau, PowerBI etc.
• Attention to detail.
• Strong communicator with the ability to derive and articulate actionable insights from complex data sets.
• Preferred Qualifications.
• Any programming languages.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. T&S Introduction Our Trust & Safety team's commitment is to keep our online community safe.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• Perform analysis of errors in platform/moderation quality and feedback to the respective team.
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.
• Responsible for policy cascading, clarification, and calibration sessions to ensure an accurate understanding of the policy and operations readiness in accordance with responsible product quality delivery.
• Support the go-live process and incubation period for new hires (e.g. initiate policy exam, test result correction, and Q&A).
• Provide high-level and detailed reports on the Market/Site Quality Level report.
• Manage the moderation team's quality strategy to ensure the effective and timely RCA and action plans are completed and followed.
• Coordinate and work closely with Product BP, Content Ops, Ops Success, BPO Vendors/In-House Moderation (if applicable), and other relevant stakeholders to support quality operations-related tasks.
• Minimum Qualifications - Full Professional English Proficiency and Local Language is required. - General knowledge of ByteDance's international products, especially CapCut.
• Deep understanding of online safety, privacy, content and market trends, this includes in-dept understanding western culture and familiarity with the internet usage habits of their users. Preferred Qualifications - 1.5+ years of working experience in the Content Safety Industry and/or at least 1 year of QA experience.
• Trust & Safety recognises that keeping our platform safe for ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

M&A, Market Analysis, Project Management, Laos, English

Job type:

Full-time

• You will be responsible for driving improvements to key metrics by performing routine analysis of operational and market health data to identify trends.
• You will then work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks across our lines of business.
• Perform analysis on operational data to identify trends and work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks. S&I will have better data and increased signals and the MA capacity w ...
• a) Collection of suspected bad cases reported to S&I.
• b) Market level trends and insights.
• c) Ops quality | Market quality.
• d) Sample, challenge and responsible for improving topline metrics such as North start metrics in partnership with all Safety & Integrity (S&I), Policy and Ops teams.
• e) Run routine market analysis to understand local UX and gaps in our moderation, model, keywords and discoverability.
• a) Having regular connects with cross-functional stakeholders.
• b) Partnering in Project Management activities (from Project identification, project definition to final execution and delivery) with Program Managers and cross-functional stakeholders.
• Take enforcement actions, perform proactive sweeps, and remove bad trends in collaboration with the TnS teams. This will address an existing operational gap to manage risks proactively (e.g. Sweeping for low prevalence but high-risk content).
• Project Management: ~10-20% will be given to project management (as directed by Program Manager and leads). Safety & Integrity Market Analysts will often find gaps or emerging trends that warrant a more comprehensive cross-functional approach, so they will develop projects with support from Safety & Integrity colleagues.
• Bachelor's degree or above comes with a relevant experience in content moderation / trust & safety / content quality assurance. Min 1-3 years of work experience in Trust and Safety / Online safety / Quality Analysis or related industry.
• Proven experience in data analysis with strong proficiency tools.
• Excellent Community guideline knowledge in the supported market or strong in Thai cultural background - English proficiency, along with complete fluency in Thai (both written and verbal) as you will be predominantly covering the Thai-speaking market and closely collaborating with Thai-speaking stakeholders.
• Proficient collaboration skills in facilitating teamwork across diverse teams, supported by strong communication abilities.
• Preferred Qualifications.
• Proficient Excel, Datapower / SQL / similar tools.
• Experience with Root Cause Analysis with SMART action plan and reporting.
• Basic Project Management skills.
• Excellent time management and great problem solving skills.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Onsite.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• TikTok Shop Graduate Development Program.
• TikTok Shop Graduate Development Program is a 24-month long graduate trainee program, aimed at developing budding talents to be well-versed with the e-commerce world. From Day 1, you will be a full-time employee in a tailored program that consists of multiple job rotations where you will experience and learn about the different roles in our e-commerce team. Engage and empower sellers, participate in running campaigns, build strong networks with leading brands and creators, and more! Upon completing the program, you will seamlessly transition into a new role within our E-Commerce team, further advancing your career with us.
• Seller Acquisition and Incubation.
• Acquire and help sellers of small and medium enterprises to have a smooth onboarding experience on TikTok Shop, improve their growth and performance through knowledge transfer, training, progress tracking, and empower sellers to become successful on the platform. Account Management.
• Work with bigger brands in the market and manage more complex services to improve growth and performance of our brands. Campaign Management and Integrated Marketing.
• Keep our communities engaged and achieve maximum sales through our various TikTok Shop marketing campaigns happening all year round. Work with our marketing team to build awareness of TikTok Shop and create mega campaigns which will impact the whole platform. Creator Management.
• Coordinate and work with our top and long-tail creators to help them be successful as they grow together with TikTok Shop. Become a TikTok Shop relationship manager for our multi-channel networks and TikTok Shop partners, ensuring a win-win relationship for our client's brands and our company. And/or other tasks assigned to you by the company.
• Please note that actual journeys and rotations may vary based on business needs and trainee performance.
• Perks and Benefits.
• Competitive salary and benefits.
• Robust training program designed to support each rotation.
• Extensive learning opportunities from peers.
• Opportunity to lead and contribute to high-impact projects.
• Inclusive and diverse work environment.
• Pathway for career growth and leadership development.
• Bachelor's degree or Master's degree in any field with up to 1 year of full-time work experience.
• Intellectual curiosity and the ability to rapidly learn new concepts and skills.
• English proficiency.
• Preferred Qualifications.
• Exposure to e-commerce or consulting.
• Participation in case competitions.
• Application - 1 August 2024 to 13 October 2024.
• Online Assessment - August to October 2024.
• HR Interview - August to October 2024.
• Business Interview - September to November 2024.
• Individual Case Study Presentation - September to November 2024.
• Final Interview with Senior Leader - September to November 2024.
• Offer - October to December 2024.
• Onboarding & Start - June/July 2025.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• Bangkok Regular Operations Job ID: A232488.
• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.
• Join us.
• About.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams.
• Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
• Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem.
• Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
• Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
• Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
• Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.
• Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.
• Bachelor's Degree or equivalent education, ideally in computer science or business.
• Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
• Lean six sigma qualification or equivalent experience is a plus.
• Excellent command of English, ability to use English as a working language.
• Excellent communication skills, stress-resilient and strong ability to adapt to any changes.
• Ability to work independently and manage multiple projects simultaneously.
• Strong change management experience.
• Strong influencing skills. Preferred Qualifications.
• 1+ years' experience working on content quality, safety or policy is preferred. - Regional/global stakeholder management experience is preferred.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.