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Experience:

5 years required

Skills:

Express, Assurance, Project Management

Job type:

Full-time

• The Technical Operation Manager for Mobility and Lubricant Services (Take Care of Your Car - TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region.
• The ideal candidate will have a strong background in operations management, a passion for customer service, and a deep understanding of the automotive industry that responsible in Operation Excellence role that manages the standard roll out of frontlin ...
• Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
• Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
• Support lubes category manager to implement their strategy at site level range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
• Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
• Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
• Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
• Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
• Consider Flexible Scheduling: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
• Shop Efficiency Audits: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
• Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
• Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
• Improve Customer Acquisition and Retention by service and CRM or CRT Program.
• Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
• Seasoned of project management and stakeholder management.
• Bachelor's degree in business administration, operations management, or a related field.
• Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service), preferably in the automotive or retail industry, with a focus on quick lube or oil change services.
• Proven track record of leading and managing teams in a fast-paced environment.
• Familiarity with automotive products, services, and industry trends, with a focus on oil change services and Shell lubricants.
• In-depth understanding of business operations, including financial management, budgeting, forecasting, and P&L analysis within a franchise or network setting.
• Proven track record of delivering exceptional customer service and building strong relationships with customers within a branded network environment.
• Ability to identify and address customer needs and concerns in a timely and effective manner, ensuring customer satisfaction and loyalty.
• Experience in managing Stock in operations, including inventory control, procurement, for automotive lubricants and related products.
• Familiarity with various operational software systems, such as POS systems, inventory management tools, and CRM platforms, specifically those used in the automotive or retail industry.
• Experience managing franchise operations, including franchisee relations, performance evaluation, and compliance within a branded network.
• Experience in driving process improvements and operational transformations while maintaining compliance with Shell's standards.
• Ability to analyze data and make informed decisions to improve performance, while considering the specific requirements and guidelines of Shell's franchise operations.
• Company Description.
• Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• An innovative place to work.
• There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Experience:

5 years required

Skills:

Single License, Service-Minded, Good Communication Skills, English, Thai

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Service mind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Experience:

No experience required

Skills:

Data Analysis, Excel

Job type:

Full-time

• Handle all Sales and operation activities which are related to Sales and Operation functions.
• Data entry with accurate and timely input and maintain customer databases.
• Prepare Proposal, Invoices, Job ordering, Delivery Order as well as Logistic documents and requests and other related documents.
• Coordinate with Sales team, Operation, Wearhouse, other related departments and suppliers to make sure that all shipments can deliver as per customer s schedule.
• Handle logistic issues with delivery activities, set up in order to ensure that demonstration booth and stuff are settled in the timely manner.
• Be a main contact person of customer and all internal parties to ensure that all stuff will be delivered and set up on time.
• Coordinate and handling all incoming/routine inquiries from Sales team and related parties through effective communication.
• Follow-up on pending items with Wearhouse team for material delivery status and efficiently manage the delivery process.
• Periodical and ad-hoc report preparation for internal (Sales, Business Controllers etc.) and external (Customers).
• Communicate with the warehouse and forwarders and efficiently manage the delivery process.
• Coordinate with other related departments to complete inquiries.
• Provide administrative assistance to supervisor/manager, including data entry, document preparation and report generation on a daily, weekly and monthly basis.
• Solve the problem by cooperating with concerned parties.
• Prepare and filling all documents related to all functions.
• Other administrative duties and other duties as assigned.
• Bachelor Degree in any field.
• Experience 0-2 years in Sales support functions. Experience in Data analysis is an advantage.
• Able to work in a fast paced and time sensitive environment. Get the tasks done by deadline with excellent quality.
• Positive Thinker, active to learn new technology and team player.
• Excellent service skills and mindset.
• Self-motivated, detailed, dynamic and highly organized.
• Able to work independently, under pressure and limited time frame and able to take initiative.
• Capable of problem solving.
• Good proficiency in MS Office, MS Excel (at least Vlook-up, Pivot, etc).

Experience:

3 years required

Skills:

SAP, SAP FICO, Accounts Payable, ERP, English

Job type:

Full-time

• Lead a team of internal and external SAP FICO Analysts and the functional design for company and subsidiary projects BAU and Support.
• Ability to architect solutions in the SAP Finance & Costing functions by seamlessly integrating with other modules like SAP PP, SD, QM and BW functions.
• Be able to analyze, design and configurate SAP FICO, SD and Purchasing solutions (R2R, O2C and P2P).
• Provide knowledge and understanding of SAP FICO, SD and Purchasing concepts and process flows that they are able to both understand existing configuration and solutions and also design new solutions for new requirements.
• Providing support, advice and guidance to the customer support team on SAP related issues.
• Communicate effectively with external clients and internal teams to deliver functional requirements to meet business needs.
• Coordination of RFI/RFPs with third parties, project and internal IT procurement team.
• Work with key users and department heads on requirements gathering.
• Assesses, researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security.
• Coordinate with stakeholders and users on User Acceptance Testing and sign-off.
• Provide critical thought, give input, and oversee on strategic supply chain initiatives.
• Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.
• Ability to lead the team in or out of departmental activities including communication instructions, training, achieving goals, quick turnarounds for tasks requested by senior management, progressive discipline, and performance evaluation.
• Ensure proper integration of FI and CO functionalities with other SAP modules.
• Coordination of all FI and CO-related activities with companies and subsidiaries.
• Manages all costing for each project.
• Works with development teams and project managers as an SME to consult on new initiatives, then completes production implementation - including knowledge transfer and documentation.
• Provide functional support related to costing and other applications.
• BA/BS degree in Finance, Computer Science, MIS or another related field.
• ERP (SAP) system experience strongly preferred, Strong SAP FICO skills and experience is strongly preferred.
• Highly experienced in COPA, Material Ledger Actual Costing, Product Costing Make to Order & Make to Stock, Fixed Assets, Cost Center Accounting, Internal Order Accounting, New General Ledger, Accounts Payable, Accounts Receivables, Taxation, Cash Management & Treasury Module.
• At least 3 year's SAP implementation and configuration experience - must have participated in at least one full implementation in the role of SAP FICO configuration consultant.
• Intercompany trading scenarios (STO, direct shipment, 3rd party).
• Experience interfacing with internal and external business partners.
• Stakeholder management - act as the go-to between finance, IT and operations.
• Work with various businesses across all lines of business (Finance, Sales, Customer Service, HR, Order Management, MFG, Supply Chain) users to define and implement business process improvements using SAP ECC 6.0 and S/4 HANA.

Skills:

Compliance, Multitasking, English

Job type:

Full-time

• Oversee the O2O Operations Performance, Compliance, P&L and Customer Service Satisfactions.
• Oversee and Monitor the O2O Operations team, Resource (Manpower, Truck Delivery, and others equipment) and all operations (SLA -order fulfillment, on time delivery, stock availabilities - website).
• Supervise and assist in the fulfilment of orders placed by consumers on any the channel, website, telephone orders, e-mail orders, Chat, and Messages orders accurately ...
• Coordinate with others departments any internal or external store with resolving issues that are related to O2O Operations Performance, Assortment and Stock availability on web or any OOS and Customer Service.
• Answers phones, directs calls and handles customer issues. Troubleshoot to manage customer inquiries as needed.
• Responsible for the daily activities and supervision of a team including customer service, claims, provider services, complaints, grievances, and appeals. Responsible for the quality, and effectiveness of our own team.
• Manage the cost of delivery; manage cost per truckload, and cost per mile; support overall financial goals; fully utilize transportation assets to reduce freight costs; review general ledger for all charges dealing with transportation.
• Manage carrier relationships and planning function to ensure timely deliveries to customers.
• Supervise O2O fulfillment operations staff. Train, develop, mentor and coach associates as appropriate.
• Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Operations Management) \.
• 5+ years of experience in Inventory Management or background in warehousing and transportation operations, preferred.
• Demonstrated strategic orientation effectively execute to plan.
• Plan, organize, supervise and participate in the operations and activities of the Warehouse.
• Ability to effectively execute to plan and drive sales.
• Ability to read and understand English.
• Proven ability to manage budgets.
• Must have a strong sense of urgency with demonstrated ability to work independently and make effective and objective decisions.
• Excellent organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to function in a team-oriented matrixed environment.
• Proficient with MS Office, including, Word, PowerPoint, and Outlook.
• Interested candidate, please send resume in Word Format with academic records and recent photo via APPLY NOW.
• SIAM MAKRO PUBLIC COMPANY LIMITED.
• 1468 Phatthanakan Road, Khwaeng Suan Luang, Khet Suan Luang, Bangkok 10250.
• ประสบการณ์ที่จำเป็น
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• ขนส่ง.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Skills:

Compliance, Multitasking, English

Job type:

Full-time

• Oversee the O2O Operations Performance, Compliance, P&L and Customer Service Satisfactions.
• Oversee and Monitor the O2O Operations team, Resource (Manpower, Truck Delivery, and others equipment) and all operations (SLA -order fulfillment, on time delivery, stock availabilities - website).
• Supervise and assist in the fulfilment of orders placed by consumers on any the channel, website, telephone orders, e-mail orders, Chat, and Messages orders accurately ...
• Coordinate with others departments any internal or external store with resolving issues that are related to O2O Operations Performance, Assortment and Stock availability on web or any OOS and Customer Service.
• Answers phones, directs calls and handles customer issues. Troubleshoot to manage customer inquiries as needed.
• Responsible for the daily activities and supervision of a team including customer service, claims, provider services, complaints, grievances, and appeals. Responsible for the quality, and effectiveness of our own team.
• Manage the cost of delivery; manage cost per truckload, and cost per mile; support overall financial goals; fully utilize transportation assets to reduce freight costs; review general ledger for all charges dealing with transportation.
• Manage carrier relationships and planning function to ensure timely deliveries to customers.
• Supervise O2O fulfillment operations staff. Train, develop, mentor and coach associates as appropriate.
• Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Operations Management) \.
• 5+ years of experience in Inventory Management or background in warehousing and transportation operations, preferred.
• Demonstrated strategic orientation effectively execute to plan.
• Plan, organize, supervise and participate in the operations and activities of the Warehouse.
• Ability to effectively execute to plan and drive sales.
• Ability to read and understand English.
• Proven ability to manage budgets.
• Must have a strong sense of urgency with demonstrated ability to work independently and make effective and objective decisions.
• Excellent organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to function in a team-oriented matrixed environment.
• Proficient with MS Office, including, Word, PowerPoint, and Outlook.
• Interested candidate, please send resume in Word Format with academic records and recent photo via APPLY NOW.
• SIAM MAKRO PUBLIC COMPANY LIMITED.
• 1468 Phatthanakan Road, Khwaeng Suan Luang, Khet Suan Luang, Bangkok 10250.
• ประสบการณ์ที่จำเป็น
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• ขนส่ง.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Experience:

No experience required

Skills:

Business Development, Sales, Contracts, Good Communication Skills, Enthusiastic, Thai

Job type:

Full-time

• มองหากลุ่มลูกค้ารายใหม่ๆ เพื่อเพิ่มโอกาสทางธุรกิจให้บรรลุผล.
• ประสานงานกับทีม เพื่ออำนวยความสะดวกและแก้ไขปัญหาให้ลูกค้า.
• บริหารงานรวมถึงดูแลการทำงานและให้ความช่วยเหลือกับทีมได้.
• มีความมุ่งมั่นและสามารถนำทีมให้บรรลุเป้าหมายการปฏิบัติงานรายเดือน.
• มีความสามารถในการนำเสนอรายละเอียดการให้บริการของเราแก่ลูกค้าได้อย่างเป็นมืออาชีพ.
• จบปริญญาตรี.
• มีทักษะการเจรจา มีมนุษยสัมพันธ์ดี.
• มีความขยัน และอดทน.
• มีความละเอียดรอบคอบ, การแก้ไขปัญหาเฉพาะหน้าได้ดี,การจัดลำดับความสำคัญของงาน และ การทำงานเป็นทีม.
• มีใจรักบริการ Customer service mind.
• ทักษะในการขาย Strong Sales Skill.
• สื่อสารภาษาอังกฤษได้รู้เรื่อง Able to communicate well in Thai and English.
• มีความกล้าในการเข้าหาผู้คน เข้าหาลูกค้า พูดคุยในที่สาธารณะ.
• บรรลุตามเป้าหมายที่ตั้งไว้ Commit the each goal on each period for KPI.
• มีความตั้งใจและรับผิดชอบในการดำเนินธุรกิจ High Responsibility to make the profitable business.
• วันหยุดตามประเพณีเริ่มต้น 13 วันต่อปี.
• สิทธิวันลาต่างๆ (ตามกฎหมาย).
• ประกันสังคม.
• กินเลี้ยงประจำเดือน และตามโอกาสต่างๆ.
• New Year Party.
• วันปฎิบัติงาน: จันทร์ - ศุกร์.
• เวลาทำงาน 9.00- 18.00 น. หยุด เสาร์-อาทิตย์.
• สถานที่ทำงาน: บริษัท อะยะซันเซอร์วิส จำกัด (BTS เอกมัย).
• ยินดีรับเด็กจบใหม่-หากมีประสบการณ์จะพิจารณาเป็นกรณีพิเศษ.
• เงินเดือน(บาท): โดยรวมได้รับ 20,000-55,000 บาท ทั้งนี้ขึ้นอยู่กับประสบการณ์และความสามารถ.
• 15,000 บาท สำหรับเด็กจบใหม่ ยังไม่มีประสบการณ์ (คอมมิชชั่น 5,000-30,000บาท).
• 15,000-25,000 บาท มีประสบการ์ตั้งแต่ 3 ปีขึ้นไป (คอมมิชชั่น 5,000-30,000บาท)..

Skills:

Express, Leadership Skill, Negotiation

Job type:

Full-time

• Lead merchandise/ retail analysis & planning of the Fresh Food end-to-end business category to deliver cost saving budget.
• Work with Trade, Supply Chain and Technical team to deliver sourcing strategy and E2E development that can maximize benefits from the E2E value chain.
• Build partnership with vendors/producers to develop their capability and capacity to deliver high efficiency and cost reduction along the value chain.
• Drive flow of stock through the supply chain to deliver great service levels and reduce waste, ensuring great availability for our customers.
• Transforming data into insight to help deliver customer centric solutions that improve category performance/strategy creating a market leading customer proposition that drives sales and market share.
• Forecast and managing my budgets effectively, always being cost conscious.
• Deliver sales, margin and waste (Economic Profit) for Fresh Food in Express.
• Work closely with Product, SRD, Supply Chain and Operation team to ensure that Fresh Food performance in Express is achieved the target.
• Initiate new project(s) to improve EP for Fresh Food.
• Monitoring specific action plan to gauge the project status, troubleshooting until the result deliver and sustain.
• Seeking opportunities, initiate and conduct e2e development to improve fresh e2e cost.
• Develop and leading a high performing team, giving them the opportunities to be their best.
• Follow our Business Code of Conduct and always acting with integrity and due diligence.
• Other assignment as it deems appropriate.
• Extensive experience in merchandise planning & retail analysis, supply planning, forecasting & replenishment processes in a retail environment.
• Understanding of the E2E movement of product through to the shelf edge.
• Experience in working cross functionally to deliver step change projects.
• Experience in commercial and able to create/ analyze financial report.
• Strong leadership skill and High resilience.
• Commercial Acumen.
• Commercial System & Process.
• Negotiation, Persuasion & Influence.
• Project Management.
• New Product Development (Research & Development).
• Finance and Management Reporting.
• Continuous Improvement using a lean system approach.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Sales, Telesales, Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate).
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
• At least Bachelor s degree.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

Skills:

Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, Problem Solving, English

Job type:

Full-time

• Make a high volume of outbound calls to both new and existing clients, with the goal of pre-qualifying potential buyers for real estate developer projects.
• Engage with customers via phone, email, and other contact methods to initiate conversations, answer inquiries, and build rapport.
• Provide excellent customer service by understanding buyer needs and presenting relevant property options that may align with their interests.
• Screen and qualify both inbound and outbound leads, ensuring they meet project criteria before forwarding them to the sales team.
• Accurately record customer interactions, lead qualifications, and follow-up notes in the CRM system to maintain an organized pipeline.
• Re-engage lost buyers by reigniting their interest in available developments and bringing them back into the flow.
• Distribute qualified leads to the most appropriate agents based on the buyer's needs, ensuring a smooth handoff for further engagement.
• Stay updated on current real estate projects and marketing strategies to provide accurate information during client interactions.
• Relationship Building: Build and maintain strong relationships with buyers, ensuring they feel supported and valued throughout their experience with us.
• Contribute to the overall success of the sales team by facilitating a consistent flow of high-quality leads.
• Bachelor's degree in Business or marketing or other related fields.
• Experience in customer service or a similar feedback-oriented role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• A proactive approach to problem-solving and issue resolution.
• Ability to work collaboratively in a team environment.

Experience:

4 years required

Skills:

Research, Project Management, Microsoft Office, English

Job type:

Full-time

• Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives.
• Leads QBO and Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
• Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together t ...
• Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.
• Client Servicing and Value Creation.
• Responsible for collecting Voice of Client on their experience & servicing quality, sending to country/cub-region Managing Director to feed into product or strategy team.
• Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model.
• Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client.
• Responsible for conducting the deliverables i.e., presentation, solution training, basic Q&A, ad-hoc analysis, etc. from customers.
• Discovering and Proposing.
• Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage.
• Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
• QualificationsYou will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendations, based on a deep understanding of client business and expertise across NielsenIQ solutions.
• Min. Bachelor Degree any major;.
• At least 4 years of experience in related field (client servicing in research agency, marketing consultant, project management-based job).
• A broad understanding of client sales and marketing issues.
• Knowledge of research techniques and methodologies would be an advantage.
• Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must.
• Min. 1 year in managerial level is preferable.
• Proven strong leadership skills.
• Excellent analytical skills.
• Excellent communication skills and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills is a must.
• Fluent in English both written and verbal is a must.
• Able to travel within Greater Bangkok is a must.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
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• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Skills:

Sales, Microsoft Office, Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Check listings available on the internal search.
• Daily update database in the system (in case there are any mistakes related listings).
• Deal with walk-in customers/landlord/Developer and phone calls, record their details and requirements, provide information and forward to Sales or Rentals manager.
• Coordinate with the Accounting department to process company bill payments, send accounting documents, and create internal documents.
• Prepare documents to request to be an authorized representative for project sales and contact Developers/landlord to gather project details and send information to relevant departments in Bangkok.
• Support Property management team for checking out process and dealing with client/owners issue during time of staying.
• Viewing process included preparing key from juristic until complete viewing with clients.
• Move-in process included furniture inventory, damages inventory, Juristic office registration).
• For sale deals, any property transfer related to the Land Department.
• Have full working rights for Thailand with excellent command of written and spoken English. Additional languages are an advantage.
• Fresh graduates are welcome to apply.
• Good knowledge of Phuket.
• Experience in Real Estate is an advantage, but not required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.), knowledge of CRM system is a bonus.
• Basic understanding of accounting.
• Detail-oriented, highly organized, diligent, capable to multi-task, reliable, good communication skills.
• Highly motivated, service-minded and well presented.
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment and New generation culture.
• Monthly Celebration & Parties. We got lots of food and drinks.
• Won Best Place to Work award, certified by Work Venture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate..
• Send Your Application Now!.
• JOIN US TODAY If you re ready to unleash your potential and ready to start an exciting career journey with limitless possibilities, we invite you to join our team at PropertyScout..
• Please email your updated English CV to [email protected] using the format below.
• Email Subject: Apply - Office Admin & Sales Support (Phuket) - [Your Name].
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.
• Please note that only shortlisted candidates will be contacted shortly.

Experience:

4 years required

Skills:

Research, Finance, Excel, English

Job type:

Full-time

• Regularly update market intelligence, understand the assigned portfolio, and come up with initiatives that increase sales productivities and revenue for both company and business partners.
• As a P&L owner; constantly monitor and analyze performance results of related points; top line numbers, sales production performance, solicitation cost, profit and loss, plan vs actual report, and portfolio mix to make sure bottom line meets company target. Recommend and/or implement appropriate changes.
• Research the current policyholder base and work with data analytic team to recommend segmenting the database, developing retention and conservation programs; launching campaigns.
• Develop action plans to ensure achievement of financial and strategic plans. This includes establishing annual launch schedules, including alternative launches, test launches relaunches, add-on and cross sell campaigns, etc. with recommend measurable profitable production objectives which can be achieved. It also includes submitting completed launch justifications on time.
• Provide guideline for improvement actions and accelerate/prioritize action needed for identified improvement solutions.
• Ensure DM team members and portfolio under supervision are monitored and expanded by identifying targeted list or other new campaigns.
• Understand reports and sources of data, and be able to give feedback.
• Team support for internal and external negotiations.
• Maintaining control over the Profit and Loss ratio.
• Implement a strategy that ensures timely billing collection through a comprehensive, end-to-end approach.
• This involves initiating the billing process, setting clear payment terms, actively following up with clients, and addressing any issues promptly.
• Effective control of your portfolio and billing process will help improve cash flow and financial stability.
• Project Management.
• Brief, negotiate and ensure all internal and external parties agree on concepts, responsibilities, procedures and timetables for each launch. External parties may include government regulators, sponsors, agencies letter shops and other vendors. Internal parties include Customer Service, Underwriting, Telemarketing, Direct Sales, Finance and Management in a country, regional and home office.
• Understand, able to communicate end-to-end process and manage assigned projects within timeline.
• Give guidance and make judgements for campaign implementation solutions.
• Make sure list management is as agreed with sponsors.
• Issue handling; such as business partners' specific requests and customer complaint.
• Any other duties as assigned. Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.
• Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.

Skills:

Market Research, Negotiation, English, Thai

Job type:

Full-time

• Researching, verifying and completing property listing information to ensure we have the best and the most attractive rental and sales properties portfolio in Thailand.
• Communicating with landlords by phone, chat, email and in-person to complete and update listing information and support owners in marketing their properties by PropertyScout.
• Negotiating with landlords to ensure that we market their properties at the best market value.
• Researching and summarizing data (e.g. market prices, listing marketing performances, market trends etc.).
• Open to hire fresh graduates with outstanding GPA and work experience in customer service and hospitality.
• Ideal candidates bring industry experience as a (sales) admin with a leading real estate agent in Bangkok.
• At least Bachelor s degree.
• Must have excellent written and spoken English and Thai skills.
• High attention to detail, well-organized, coachable, talkative, motivative, adaptive, growth mindset, a sense of urgency, and a drive to get things done.

Experience:

1 year required

Skills:

Sales, Management, English

Job type:

Full-time

• Build, manage and oversee the daily operations of the sales team.
• Recruitment, training and retention of property consultants.
• Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans.
• Monitor team performance.
• Identify and implement process improvements to streamline sales operations and increase efficiency.
• Offer support and market knowledge to team members.
• Actively assist property consultants in closing deals by providing guidance, resources, and strategic input.
• Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently.
• Inspire and motivate the sales team to achieve their targets and maintain a high level of morale.
• Share market insights and trends with the sales team to help them better understand and respond to client needs.
• Develop and implement strategies to retain clients and encourage referrals.
• A minimum of 1 year of experience full time in a management role within the real estate industry in Thailand.
• Proven ability to lead, motivate, and manage a team of sales professionals to achieve and exceed targets.
• Strong customer service orientation with the ability to build and maintain client relationships.
• Excellent verbal and written communication skills, with the ability to present and negotiate effectively. Fluent in English language, additional language is a plus.
• Skilled in conflict resolution and problem-solving, with the ability to handle difficult situations.
• Creative thinker who can bring new ideas and approaches to improve sales processes and outcomes.
• Excellent time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• High ethical standards and integrity in all business dealings.
• Ability to think strategically and contribute to the overall business strategy.
• Competitive Compensation: We are offering competitive salary and performance-based bonuses, along with comprehensive benefits and additional passive income for referrals.
• Innovative Environment: Join a dynamic team that embraces innovation and uses the latest technology to enhance sales and customer service.
• Career Growth: We offer excellent opportunities for professional development and career advancement.
• Supportive Culture: Work in a collaborative and supportive environment where your contributions are valued and recognized.

Experience:

3 years required

Skills:

Sales, Salesforce, Automation, English

Job type:

Full-time

• Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline.
• 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
• Configure and implement integration with Salesforce Core and Marketing Cloud.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client-focused and results-oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all .
• Good articulation and communication skills in English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 105582In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

Sales, Negotiation, English, Thai

Job type:

Full-time

• Responsible for selling software and services.
• Identify business opportunities through proactive engagement and development of a strong relationship with the customer.
• Customer visits and follow-up on proposed sales achievements.
• Analyze prospect s business requirements to propose appropriate value-added solutions.
• Provide basic technical and product knowledge to customers.
• Bachelor s degree in Computer Science, or a related IT field.
• 2-5 years of sales experience, preferably in the Sales Department.
• Good interpersonal skills and a passion for sales.
• Experience with software sales (preferred).
• Strong negotiation skills.
• Creative, initiative, proactive, goal-oriented, and customer-oriented.
• Self-motivated, service-minded, and able to work both independently and under pressure.
• We keep our benefits flexible to meet individual needs while ensuring fairness for all. Here are some key benefits we offer:
• Hybrid working (Onsite 1-2 days/week).
• Public holidays (12 days/year).
• Self-development and training (to be defined).
• Performance bonuses (to be defined).
• Flexible working hours.
• Annual health check.
• Additional benefits/individual requests are always open for discussion.

Skills:

Customer Relationship Management (CRM), Good Communication Skills, Service-Minded, English, Thai

Job type:

Full-time

• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• Be at the forefront of disrupting the real estate industry in South East Asia with technology.
• International work environment.
• Accident and health insurance on top of standard social security.
• Developing the relationship with both tenant and landlord for after-sales services.
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
• Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management package etc.
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
• Bachelor degree in any discipline, preferred in hospitality management.
• Dynamic and filled with enthusiasm and energy to learn.
• Must have excellent written and spoken English and Thai skills.
• Must have the ability to work independently and follow guidelines.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail with a sense of urgency in administrative work.
• Hands-on do-er , with drive and ability to roll up sleeves and get things done.
• Experience in Property or Real Estate Business is a big advantage.
• Fresh graduates with an interesting profile are encouraged to apply.
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment. New generation culture (age range between 20-32 YO).
• Monthly Celebration & Parties. We got lots of food and drinks:D.
• Won Best Place to Work award, certified by WorkVenture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate.
• Apply.
• Email: [email protected]
• Subject: Property Management Associate Application - [Your Name]
• Content: Please add your CV and answer the 2 questions below:
• Why are you a good fit for this role?.
• What are your salary expectations?.
• When can you start working?.

Experience:

2 years required

Skills:

Petrochemical, Quality Management System, Quality Assurance, Electrical Engineering, Ability to travel upcountry, English

Job type:

Full-time

• Sell Intertek s services within assigned vertical, account and territory through effective client research, prospecting, and networking.
• Meet with current and prospective customers by making regular visits, understanding customer's need, and anticipating new marketing opportunity.
• Meet order and revenue quotas on a monthly.
• Write and follow up on proposals, specify appropriate standards and pricing; Follow through on sales transactions to ensure a superior customer experience for every project.
• Provide outstanding customer service.
• Meet all activity targets and log activity into Customer Relation Managment system as required.
• Prepare sales reports and forecasts, as required.
• Maintain awareness and understanding of all Intertek services to support Sales.
• Bachelor s degree in Petrochemical, Science, Engineering or related field.
• Have sales background, understanding on related law, regulations, and required standards.
• Business to business sales experience in the related fields is preferred.
• Superior communication, interpersonal and customer service skills.
• Ability to travel at least 50% of the time.
• Must be energized and self-motivated and have the ability to work independently in a fast-paced, multi-tasking environment with shifting priorities.
• Good command of English in speaking, writing, and reading.
• Provident Fund: Secure your future with a company-contributed provident fund.
• Commission: Opportunity to earn additional income based on performance.
• Life Insurance: Comprehensive life insurance coverage for peace of mind.
• Medical Allowance (OPD): Outpatient medical allowance to cover healthcare expenses.
• Fleet Card: Access to a company fleet card for fuel and transportation-related expenses.
• Car Depreciation Allowance: Monthly car depreciation allowance for eligible employees.
• Mobile Phone Allowance: Mobile phone expenses covered by the company.
• Bonus: Performance-based annual bonus to reward hard work and dedication.

Skills:

eCommerce, Business Development, Market Research, Market Analysis, Thai, English

Job type:

Full-time

• Develop and execute sales and business development strategies to expand Choice business customer base and market share in targeted industries.
• Identify new business opportunities, establish partnerships, and negotiate contracts with potential clients to drive revenue growth.
• Manage a sales pipeline, ensuring regular follow-ups, and providing exceptional customer service to build long-term relationships.
• Conduct market research and analysis to stay updated on industry trends, competitors, and customer needs, adjusting BD strategies accordingly.
• Collaborate with internal teams, including product, marketing, and support, to align on goals and ensure customer satisfaction.
• Recruit sellers in Thailand and meet monthly seller development targets as set by the company.
• Develop and execute a detailed seller development plan based on the company s product category strategy.
• Lead negotiations and contract signings with sellers, and manage all pre-boarding activities to ensure a seamless onboarding process.
• Establish and nurture strong relationships with sellers, organize targeted recruitment events, and provide timely feedback on market trends and business insights.
• Maintain effective communication and collaboration with sellers during the post-boarding phase.
• Analyze recruitment data and generate comprehensive statistical reports and analyses.
• Collaborate closely with the China team, ensuring smooth cross-cultural communication and teamwork.
• Strong network of local Thai sellers and service providers.
• Proven experience in seller recruitment for Thai e-commerce platforms.
• Proficiency in Thai is required, with a preference for fluency in a second language, such as Chinese or English.
• Ability to work effectively across cultures, with strong teamwork and collaboration skills.