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Experience:

5 years required

Skills:

Product Development, Market Analysis, Quality Assurance, English

Job type:

Full-time

• Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network, SD-WAN, network security, and WiFi solutions.
• Define product roadmaps, features, and enhancements based on strategic goals and customer feedback.
• Collaborate with internal stakeholders to align product plans with overall business objectives.
• Lead the end-to-end product development process, from concept to launch, ensuring products are delivered on time and within budget. Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams. Conduct regular reviews of product development progress, identify bottlenecks, and implement solutions to ensure timely delivery.
• Stay current with industry advancements, emerging technologies, and best practices in network, SD-WAN, network security, and WiFi domains. Drive innovation by proposing and evaluating new features, technologies, and approaches to enhance product offerings.
• Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.
• Oversee quality assurance and testing processes to ensure that products meet high standards of reliability, security, and performance. Collaborate with testing teams to identify and resolve product issues in a timely manner.
• Conduct market analysis and gather customer insights to identify new opportunities for product enhancements or new offerings. Utilize customer feedback and data to refine existing products and guide future development efforts.
• Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's degree preferred).
• 5-10 years of experience in product management or product development roles within the network, SD-WAN, network security, or WiFi domains.
• Strong technical background with a proven track record of delivering successful products in complex technology environments.
• Excellent project management skills, including the ability to prioritize tasks, manage schedules, and lead cross-functional teams.
• Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical teams.
• Demonstrated ability to drive innovation and stay current with industry trends and emerging technologies.
• Relevant certifications (e.g., CCNA, CCNP, CISSP, CEH, CISSP, CISM, CCSP, CWS) are a plus.
• Experience with agile development methodologies is highly desirable.
• English Professional Working Proficiency is required. (This position reports to an expat manager.).
• Why Join Us:
• Opportunity to play a critical role in shaping the future of Enterprise Data Services.
• Work in a collaborative and dynamic environment that encourages innovation and professional growth.
• Be part of a company committed to delivering top-tier solutions to clients worldwide.

Skills:

Property Management / Development, Management, English

Job type:

Full-time

• Work with and ensure the correctness and completeness of foreign investment asset, collateral service, etc. for daily, weekly and monthly process can be done as agreed timeline.
• Act as representative of Investment Operations team to attend the discussion among group office, asset manager, custodian, etc. to solve the problem and/ or provide the solution to achieve the goal.
• Monitor and ensure any Q&A from related parties both internal and external will be r ...
• Prepare and/ or review transaction and report to ensure the information submitted to all related parties are properly and correctly.
• Work closely with Investment Operation Controllers team to help, facilitate foreign asset and prepare both regular and ad hoc offshore investment reporting, analysis, and monitoring.
• Handle special assignment or ad hoc projects of Investment Operations Team.

Skills:

Industry trends

Job type:

Full-time

• Orchestrate Amadeus roles in engaging customer in upfront goal-setting - including external meetings with (key) decision makers to agree on KPIs, method for tracking, and Success Plan elements.
• Co-create success plan with buyer / decision makers, codifying program value-driving outcomes.
• Set clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource require ...
• If new customer or new solution, participate in internal handover meetings organized by Account Manager to understand Account Plan and customer context.
• New solution implementation: Ensure early adoption and usageSupport implementation team when sharing progress updates to key buyer / decision maker on implementation journey.
• Lead final go-live meeting - with key administrators and decision maker post implementation to align on deployment goals.
• Proactively check-in post launch discussing key data points and tactically problem-solve ways to boost adoption Manage ongoing customer healthProactive review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoption.
• Share best practices for solution usage with customers. Engage Amadeus consulting resources when necessary to conduct Health Checks.
• Lead regular (quarterly or annual) Customer Success Reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI tracking.
• Play coordinating support role whenever customer runs into frustrating technical challenges by activating individuals with relevant expertise to address these and feeding back progress updates.
• Deliver and explain dashboards relevant to customers business outcomes.
• Advocate for customer internally through prioritization process with Product Management Marketing and with Amadeus leadership engagement when necessary. Provide functional support and Orchestrate (new) business requirements through the customer & product cycles.
• Supportive.
• Support AM in renewals and expansion (upsell)Identify upsell or expansion opportunities and engage with relevant team (Pre-Sales and Account Management).
• Check-in regularly with AM to discuss opportunities for account growth (in line with AM account plan), and ways to address bottle-necks to growth.
• Support AM in renewals preparation, being pulled in by AM to share customer progress towards value (Customer Success Plan) that AM will use to drive renewals treatment.
• Education.
• Bachelor's degree in Business, Engineering, Technology, or any related subjects.
• Relevant work experience.
• Prior successful experiences where significant amount of time was spent with customers, at all level. Appetite to understand deep customer needs and their businesses. Demonstrated ability to advocate for customer internally.
• Curious and knowledgeable about Amadeus solutions. Can extract and present solution values to customers. Ability to develop network internally and at customer.
• Prior roles such as: Account Manager, Delivery Manager, Customer Care, Product Management, IT Account Management.".
• Business understanding.
• The Customer Success Manager needs a deep understanding of the travel industry (players, trends, principles) and also of the customer whether large or small, airline or Travel Seller. The CSM will have to develop a sense of customer business drivers and well as their competitive landscape (what make them successful).
• Skills.
• Computing - Microsoft Office, Salesforce.com, Qlik, Tableau. Ability to learn how navigate Amadeus internal tools (eg Win@aproch, ASH, ).
• Languages - English, any other relevant language depending on customer assignments.
• Specific knowledge.
• Product / portfolio knowledge.
• Deep understanding of Amadeus product suite, i.e. strong familiarity with Amadeus solutions and outcomes, preferably on Distribution area.
• Demonstrate expertise in using analytical, reporting, planning, and marketing tools.
• Strong data synthesis skills, with an ability to draw insights from a diverse set of indicators.
• Possesses strong conceptual thinking skills to develop customer specific use cases.
• Has deep knowledge of technologies and industry trends.
• Others.
• Understanding customer needs.
• Able to understand customer needs and overall business case.
• Strong customer management skills (e.g., EQ) with an ability to relate to customers easily and probe to understand customer challenges.
• Highly adaptable and capable of evolving the success plan.
• Success planning.
• Creative solutioning and strategic success thinking, with an ability to identify new or existing solutions that achieve customer goals.
• Able to collaborate with client to plan a route in order to achieve goals.
• Able to develop and execute effective Customer Development Action Plans for the account.
• Lifecycle management.
• Anticipates unique problems and offers creative solutions to ensure smooth operational transitions.
• Delivers customer training sessions to develop capabilities focused on long-term value creation.
• Checks in regularly and proactively with customer to capture feedback and improve satisfaction scores.
• Relationship & network building.
• Able to develop strong bonds with primary clients.
• Able to influence decisions and provide support as needed.
• Can effectively present ideas and communicate to variety of internal and external audiences.
• Team / Resource management.
• Strong collaborative leadership, with an ability to work cross functionally (e.g., sales, product) in achieving account goals.
• Able to clearly communicate to delivery team during handoff.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills:

Product Development, Management, English

Job type:

Full-time

• Work closely with Product Development team to understand & refine product concepts/features and provide implementation feasibility/impact assessment and timelines.
• Translate product concepts/features into product specifications for system implementations.
• Serve as Product Owner (PO) of Product Development Pipelines.
• Manage, track and prioritize activities between multiple Product Development Pipelines in alignment with product roadmaps and product strategies. Communicate clearly on priorities and track all activities until completion, ensuring on-time and quality product launches.
• Make Product Development Pipelines visible and transparent to all key stakeholders, communicating clearly on key dependencies, and priorities.
• Own product launch timelines, ensuring that all key product components, both IT and non-IT, are ready at day 1 of product launch, including (but not limited to), core system readiness, non-core system readiness, sales materials, distribution sales tools, product announcement, etc.
• Identify, manage, and track any actions/changes/risks/issues, which may arise throughout product lifecycles, both day 1 and day 2 (e.g., day 2 testing, etc.).

Experience:

4 years required

Skills:

Research

Job type:

Full-time

• Curious: About people, what drives them, and what connects them. About channels, both new and established, always questioning how we can break traditional molds.
• Creative: Always seeking fresh and exciting ways to bring brands to audiences. Looking for that extra spark in the plan that stands out.
• Challenging: Willing to push yourself and others to explore new, better, or uncharted ways to solve business challenges.
• Collaborative: Eager and able to work with diverse skills, personalities, and perspectives. Bringing people together to create, deliver strategies, and hold ourselves accountable.
• You are a confident communicator, capable of advising and working with senior clients, partners, and agency stakeholders. You have a proactive, excellence-driven approach to exceeding client expectations and continuously seek opportunities to drive the business forward from both agency and client perspectives.
• Essential Skills + Experience: Experience in data and insights-driven media & communication strategy, preferably in an agency setting; at least 4 years of experience in strategic planning/account management/media planning.
• Understanding of how brand-building and performance-focused media strategies connect and impact business outcomes.
• Strong communication and interpersonal skills, with some experience in designing and delivering presentations to senior clients.
• Experience collaborating with clients to distill business challenges into clear, concise media strategic briefs.
• Ability to contribute to the creation of integrated strategies across multifunctional teams (internal/external).
• Effective storytelling skills, with the ability to make clear, actionable recommendations on complex business problems.
• Ability to work with and inspire teams across different cultures, markets, and capabilities.
• Familiarity with syndicated research tools, consumer research methodologies, and techniques (e.g., GWI, Euromonitor, eMarketer, WARC).
• Responsibilities: Work with Category leads and Strategy Lead in the development of media strategy, media planning best practices, consumer engagement strategies, and thought leadership.
• Support the design and delivery of media strategies across the market.
• Develop strong relationships and drive collaboration with creative agency teams to integrate media and messaging, creating award-worthy campaigns.
• Collaborate with specialist teams (e.g., Data Strategy + Insights, Digital Transformation, Innovation + Invention, Commerce) to elevate the solutions provided to Nestlé and enhance the impact of our work.
• Work with stakeholders to shape briefs and establish clear, accountable KPIs and success metrics for our work.
• Provide thought leadership and inspiration for clients, identifying new opportunities to engage core and new growth audiences, and showcase new media/platform offerings.
• Participate in sessions to build relationships, share best practices across the network, and foster collaboration, such as media days, regional conferences, weekly calls, and global sharing sessions.
• More about GroupM Thailand In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube. The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. Discover more about GroupM at www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm