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Experience:

3 years required

Skills:

IC License, Teaching, Creative Presentation, Power point, Good Communication Skills, Thai

Job type:

Full-time

• ดำเนินการฝึกอบรมตามหลักสูตรตัวแทนและหลักสูตรผู้บริหารงานขายได้ทุกหลักสูตรตามมาตรฐานที่กำหนด.
• รวบรวม ติดตาม สรุปข้อมูลเพื่อจัดทำรายงานการจัดฝึกอบรมและ งบประมาณ ค่าใช้จ่ายไปยังผู้เกี่ยวข้อง.
• ติดตาม ประเมินผลการฝึกอบรม นำเสนอและแก้ไขปรับปรุง พัฒนาให้การดำเนินงานมีประสิทธิภาพมากยิ่งขึ้น.
• ให้คำแนะนำ ร่วมพัฒนาหลักสูตรให้กับทีมงานเพื่อเพิ่มความสามารถในการสอนเพิ่มขึ้น.
• วุฒิการศึกษา ปริญญาตรีขึ้นไป คณะศึกษาศาสตร์, บริหารธุรกิจ หรืออื่นๆ ที่เกี่ยวข้อง.
• มี Single license (IC License).
• มีความเข้าใจ ภาพรวมธุรกิจประกัน เทคนิคการขาย หรือมีความรู้ด้านการเงินการธนาคารเบื้องต้น.
• มีความเป็นผู้นำ และสร้างแรงจูงใจได้.
• มีทักษะในการนำเสนอ ด้านการใช้คอมพิวเตอร์ (Power Point / Presentation).
• หากมีประสบการณ์ด้านการเป็นวิทยากรในธุรกิจประกันชีวิต / การเงินการธนาคาร / การลงทุน จะได้รับการพิจารณาเป็นพิเศษ.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The Training and Quality (TnQ) team aims to drive collaboration, optimization, and synergy for Trust & Safety (T&S) global functioning, whereas other T&S functions fight at the frontline for content integrity and community safety. Our team ensures the smooth operation flow of our processes, removes roadblocks, and ensures processes are streamlined for maximum efficiency for our TnQ teams.
• We are looking for an enthusiastic, passionate and experienced Trust & Safety Product Trainer to deliver process/product/policy training in classroom and/or online environment. The ideal candidate should have relevant experience in design and development of content moderation training program effectively linking training to results including key performance indicators.
• What will I be doing?.
• Build & maintain product and policy knowledge across our lines of business.
• Conduct thorough training needs analysis through effective collaboration with stakeholders (i.e., Capacity Planning, Product BP, Team Leads, Partnership Ops Success, etc.).
• Create effective training plans by having comprehensive knowledge of curriculums and a deep understanding of learner roles.
• Where needed, develop and customize training materials through close partnership with stakeholders (i.e., Policy Training Development, Regional Policy, etc.).
• Onboard and operationalize new or updated products, policies, procedures through the delivery of instructor-led, virtual instructor-led and/or blended training programs.
• Recommend, develop, and implement learning interventions and best practices to ensure moderation teams, internal T&S teams and T&S partner teams (BPO) are set up for success.
• Act as the key connector between all T&S training teams to ensure synergy across all learning activities, and that these are laddering up to the overall strategy.
• Track and analyze learning program effectiveness through various evaluation techniques.
• What should I bring with me?.
• 1+ years of experience in a learning / training role.
• Effective analytical and problem-solving skills.
• Good understanding of effective teaching methodologies.
• Knowledge/Experience developing and implementing curriculum, materials & interventions.
• Strong presentation and facilitation skills.
• Preferred Qualifications.
• Ability to adapt style and training, depending on business needs and learner profiles.
• Ability to extract and coordinate learning data for reporting purposes.
• Exceptional interpersonal skills and ability to develop strong working relationships.
• Experience successfully navigating a fast-paced, highly ambiguous environment.
• Excellent communication in both written and spoken English and Thai. The successful candidate is expected to deliver training in both English and Thai.
• TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Hybrid.