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Skills:

Software Development, MongoDB, SQL

Job type:

Full-time

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

Experience:

5 years required

Job type:

Full-time

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Experience:

1 year required

Skills:

Software Development, DevOps, SQL, English

Job type:

Full-time

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

Experience:

5 years required

Job type:

Full-time

• Be focal point and accountable person to cater engineering digital solutions in each of key focus areas.
• Provide implementation of engineering digital services through a range of digital methodologies, solutions.
• Develop standard, guideline leveraging from engineering data best practice e.g. CFIHOS.etc.
• Analyze as-is and to-be engineering processes and further define system / technology / business requirements.
• Capture and translate of business requirements to digitally enabled solutions.
• Ensure engineering data in specific focus areas are managed in concept of single source of truth, accepted in term of quality and controlled under appropriate user roles.
• Professional Knowledge & Experiences.
• Bachelor s or higher in Mechanic, Instrumental, Electrical or other engineering related field.
• Minimum 5 years experience involving in Engineering, Construction, Maintenance or Operation, preferably in the oil and gas or a similar industry.
• Understand overall typical engineering & construction development processes, basic understanding of asset life cycle.
• Possess data and information skill or be in the position of using, managing & controlling data.
• Having experience of key user roles involving in software / application development, understand how business requirements are translated to software requirements.
• Understand IT basic knowledge e.g. UI/UX design, Application Programming Interface, Database.etc.
• Having interest to learn in new digital solutions or technologies.

Experience:

2 years required

Skills:

ERP, Oracle, SAP

Job type:

Full-time

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

Experience:

5 years required

Skills:

Automation, Oracle, SQL

Job type:

Full-time

• API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
• Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
• Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
• Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
• Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
• Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
• Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
• Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
• Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
• Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
• Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
• Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
• Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
• Familiarity with project management methodologies (e.g., Agile, SDLC).
• Experience in data analytics or with other modules within Oracle Fusion ERP.
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

1 year required

Skills:

Finance, Business Development, Problem Solving, English

Job type:

Full-time

• Bringing expert level credibility to our cases and business development opportunities.
• Continuing to build our CFS practice as part of the global topic leadership team.
• You will drive client interactions ensuring a constructive collaboration with our stakeholders, advising them on key strategic business issues, producing leading-edge business models, and addressing specific problems and opportunities.
• You will also play a key role in high-level client relationships and act as a content lead for proposals and other business development activities.
• Act as a key topic expert for our CFS practice, including projects in corporate strategy & value creation, transactions, CFO excellence (finance transformation, performance management, etc.), innovation strategy, and business model innovation.
• You will advise clients on executive level across industries supporting them to improve or transform their Strategy and achieve excellence in what they do.
• Work jointly with BCG and client project teams, bringing expertise to the team and to the client on site.
• Be part of our business development efforts: client meetings, industry conferences etc.
• Provide mentorship and support to consultants ensuring continuous development.
• Our Expert Consulting Track.
• The Expert Consulting Track (ECT) is vital to BCG s ability to successfully meet our clients demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the best of BCG to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
• What You'll Bring.
• At least 12 years of experience in a top level advisory or consulting firm - leading/playing core role in driving projects e.g. owning the project process, content and day-to-day client interactions.
• Driving the content development, either directly or by providing guidance to the consulting team.
• Consulting mind-set: hypothesis-led problem solving, framing and communicating complex ideas, thinking strategically.
• Fluency in English.
• Fluency in any of the ASEAN languages is a plus.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

Skills:

Salesforce, Cloud Computing, English

Job type:

Full-time

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
• Build trusted relationship with senior executives and key decision makers across Business and Technology.
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
• B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view.
• Knowledge of related applications, relational database and web technology.
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.
• Ability to work as part of a team to solve technical problems in a varied environment.
• Translate these needs into a compelling vision and roadmap for our customers.
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
• Good at explaining ideas and finding ways to keep people s attention.
• Knowledge of Salesforce will be an added advantage.
• Fluency in Thai and English is a must to communicate with customers.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
• Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. .
• Salesforce welcomes all.

Job type:

Full-time

• Identify and actively acquire new logos in the assigned territory across all corporate accounts in Thailand.
• Run a sophisticated Value Selling Process from Prospecting to Closure.
• Collaborate with the team, including Sales Engineers (SEs), Marketing and Channel Partners to devise and execute account strategies and plans.
• Maintain accurate and timely forecast and updates to management team.
• Provide exceptional and high touch customer service, including escalation and coordination of support issues as needed.
• Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products and services.
• Stay well educated and informed as to the CrowdStrike competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the Modern Endpoint Protection market space.
• Be a go-getter that sets his/her sights above and beyond to exceed their established targets and quotas.
• May require modified work hours to accommodate accounts in other time zones, and minimal, but occasional travel for accounts that require a higher touch to achieve closure.
• What You ll Need: Excellent cold calling, presentation, and persuasion skills.
• Proven ability to sell a complex sophisticated product/solution to organizations, covering all levels from C-level Executives down.
• Challenger mentality. Change the status quo by leading and influencing prospects in a positive way to adopt a better approach to security.
• Hunger and a burning desire to drive success in a hyper growth environment.
• Able to leverage and master available tools and assets to scale up sales results e.g. virtual platforms, selling and prospecting tools, channel partners etc.
• Track record of exceeding expectations in an individually focused, quota carrying role.
• Strong presentation skills, and customer handling skills.
• Open minded, focused on constant self-improvement and able to learn new business and technical concepts quickly.
• Competitive nature, but also a collaborative team player.
• Persistent - Doesn t stop at no&rdquo. Believes they can overcome.
• Coachable - Seeks help; knows how to get help, when to ask for it and what situations call for it.
• Charismatic - knows how to use it.
• Sharp/Quick Witted - thinks on their feet. Flexibility to handle a curveball.
• Creative - Can think outside the box (when appropriate).
• Motivated - to learn, to succeed, to win, to grow.
• Aptitude - Able to learn and implement new concepts quickly.
• Confidence with absence of Ego.
• Self-Disciplined - Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business.
• Self-aware - Has a solid understanding of their strengths and weaknesses and what they need to work on.
• Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture.
• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections.
• Vibrant office culture with world class amenities.
• Great Place to Work Certified across the globe.
• CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

Experience:

8 years required

Skills:

Project Management, Industrial Engineering, English

Job type:

Full-time

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.