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Experience:
4 years required
Skills:
Legal, Work Well Under Pressure
Job type:
Full-time
Salary:
negotiable
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
- Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
- Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
- Communicate expectations to employees and provide timely updates.
- Provide subject matter expertise in handling escalated customer calls as needed.
- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
- Stay current on internal work processes, policies and procedures. Attend required manager development training.
- Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
- Candidate Profile.
- Associate's degree in related field with two to four years of relevant experience preferred.
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
- Work well under pressure and follow through on items to completion.
- Strong communication skills, both written and verbal.
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
- Ability to mentor, coach and provide direction to a team of employees.
- Willingness to work a flexible schedule.
- Career Level Description.
- Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
- Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
- Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
- Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
- Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
- Support and manage the program together with other Team Leaders and Managers.
- Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
- Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
- The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
- Disclaimer.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
- Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
Experience:
No experience required
Skills:
Management, Leadership Skill, English, Thai
Job type:
Full-time
Salary:
negotiable
- Responsible for team mentoring.
- Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
- Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
- Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
- Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
- Taking regular pre and post shift huddles discussing high and low pointers.
- Providing Floor support to agents and providing other assistance .
- Bachelor's degree or higher in any fields.
- Good command of English.
- Good understanding of system resources and allocation Flexible to work.
- Open to work in rotating shifts and weekends.
- Ability to work under pressure.
- Result and target oriented with team management and coaching skills.
- Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.
Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Get Requirement จากทาง BU หรือ User เพื่อสร้าง Journey ของการฝึกอบรม.
- Design หลักสูตรการอบรม.
- วางแผน บริหารจัดการ ระบบ LMS, KM และ E-Learning.
- ติดตามการประเมิน ปรับปรุงระบบ LMS E-Learning.
- วิเคราะห์ข้อมูล นำเข้า สื่อต่างๆ ให้เป็นระบบ.
- กำหนดมาตราฐาน ช่องทาง เพื่อให้สอดคล้องกับการประเมินประจำปี.
- จบการศึกษาระดับปริญญาตรีบริหารทรัพยากรมนุษย์ เทคโนโลยีการศึกษา หรือสาขาอื่นที่เกี่ยวข้อง.
- มีประสบการณ์การด้านการ Design หลักสูตรการอบรม หรือ มีประสบการณ์ด้าน สร้างเครื่องมือ learning Assessment ได้ หรือ อ่านผลได้.
- มีทักษะการใช้โปรแกรม สื่อ การเรียนอิเล็กโทรนิก.
- สามารถออกแบบและเลือกใช้สื่อการเรียนรู้ให้เหมาะสมกับผู้เรียน.
- มีความรู้เกี่ยวกับการวางระบบ HRIS.
- ทักษะการสื่อสารอย่างมีประสิทธิภาพ.
- ทักษะการนำเสนอ.
- ทักษะการแก้ไขปัญหาและตัดสินใจ.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
Experience:
3 years required
Skills:
Sales, Negotiation, Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
- Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
- Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
- Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
- Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
- Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
- Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
- Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
- Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
- Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
- Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
- Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
- Language Skills: Proficiency in Thai and English (written and spoken) required.
- Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
- Email: [email protected].
- Subject: Property Management Manager - [Your Name].
- Why is this position interesting for you?.
- Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
- What is your expected salary range?.
Skills:
Project Management, Leadership Skill, English
Job type:
Full-time
Salary:
negotiable
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
- มีทักษะด้านการตลาด การขาย การเจรจาต่อรอง และการนำเสนอ.
- มีทักษะด้านการวิเคราะห์และประมวลผลข้อมูล.
- มีความรู้ความเข้าใจในผลิตภัณฑ์และธุรกิจของธนาคาร รวมถึงผลิตภัณฑ์บริการจัดการทางการเงิน..
- ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .
Skills:
Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Data Innovation Team.
- ปฎิบัติงานยัง บริษัท Infinitas by Krungthai
- As a data analyst in Infinitas, you would expect a new level of analytical experiences here. Being part of Data Innovation team, your goal is to make data useful for all stakeholders. Under the big umbrella of the leading bank in Thailand, Infinitas leverage the largest financial data sets from both traditional banking and mobile banking services. From customer digital footprint to branch, ATM and call center. We mea ...
- Job Responsibilities
- Conduct data inventory research with product owner, business owner and IT BA to gain full understandings of data availability.
- Communicate with business owners to translate business problem/challenge into actionable analytical solution
- Initiate EDA ideas to tag hidden opportunities for customer, product, channel and other various areas.
- Analyze digital and traditional user journey funnel and customer persona
- Visualize data for fast decision making and insight interpretation
- Define customer segmentations for strategy planning and marketing targeting
- Plan holistic A/B testing campaigns to evaluate data values on business impact
- Design and fulfill monitoring dashboards and automated reports
- English as working language
- Minimum of 3 years data analytics related working experiences
- At least 1 year of working experience directly communicate to business team
- Proficient in Python or SQL
- Advanced hands on experiences with visualization tool
- Strong communication and analytical thinking skills
- Good balance of data and business knowledge
- Fintech or banking industry
- Internet companies with mobile application.
- ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .
Skills:
Good Communication Skills, Data Analysis, Problem Solving
Job type:
Full-time
Salary:
negotiable
- 1 Responsible for the daily operation of the Hypercare team, ensuring service quality and customer satisfaction.
- 2 Coordinate internal resources to address customer issues, providing prompt responses and solutions.
- 3 Monitor service performance metrics, regularly analyze data, identify potential issues, and propose improvement actions.
- 4 Collaborate with cross-functional teams to optimize Hypercare processes, enhancing service efficiency and customer experience.
- 5 Participate in customer communication, understand their needs, and provide feedback for service improvements.
- 6 Regularly analyze Hypercare data, identify potential issues, and propose improvement measures to enhance the customer experience.
- 1 Bachelor's degree or above in Logistics, Information Technology, or a related field.
- 2 At least 3 years of experience in customer service or technical support, with a preference for Hypercare or project launch support experience.
- 3 Strong problem-solving and decision-making skills, capable of responding promptly and resolving issues under pressure.
- 4 Excellent communication skills, able to establish good relationships with clients and team members at various levels.
- 5 Familiarity with project management processes and a certain level of project coordination and management ability.
Skills:
Business Development, Enthusiastic, Data Analysis, English
Job type:
Internship
Salary:
negotiable
- Develop and maintain client relationships.
- Create and give data driven presentations to prospective clients and internal executives.
- Negotiate contract terms with clients and communicate with stakeholders.
- Facilitate communication between partners and internal department outside Business Development to improve business process.
- Coordinate with other Business Areas within Business Development to determine the feasibility of products that require the cooperation of Bitkub of liquidity provision clients and other projects.
- Compile and analyze data for the development of liquidity provision projects.
- Gather information and analyze other Exchanges and Markets to identify new business opportunities.
- Create and implement processes and policies to support the overall business.
- Fluency in both Thai and English.
- Strong customer and client focus including ability to think in terms of client/customer experience/perspective.
- Exceptional interpersonal and communications/presentation skills.
- A team player: a collaboration-oriented person who is able to work effectively with different groups of people.
- Self-motivated: an independent thinker who is able to take ownership of project(s) and ensure their timely execution.
- Creative: a problem solver who is able to think on their toes, find solutions in unlikely places, and are adaptable and flexible with your plans and executions.
- A go-getter: an enthusiastic individual who is willing and able to truly immerse themselves into their job.
- Diligent and eager to learn.
- Good to have.
- Experience managing technology integrations and product-related partnerships, or servicing clients on financial B2B technologies.
- Familiarity with crypto/defi products.
- Experience with data analysis or data literacy.
- Experience in conductive revenue projection models and project feasibility analysis.
- Knowledge of blockchain technology.
Skills:
Public Speaking, Business Development, M&A, English
Job type:
Full-time
Salary:
negotiable
- Expert in Operating Model, Organization Change Management and/or HR Transformation.
- Thought leadership & Sales Driven: Be seen as a People and Talent thought leader in Thailand market for our largest local and MNC companies. You would hold valuable customer relationships and ideally experience in public speaking and member of relevant industry forums. This would support your platform to deliver $1-3M+ in People and Talent focused consulting sales plus follow through technology and operations sales.
- Application of consulting skills: Supervising and supports the structuring and on-ti ...
- Leadership of projects: Structuring the project plan; ensuring full consistency with Accenture methodologies, communication standards and best practices; tracking progress of the team against the work plan; Ensuring the quality of project deliverables; balancing the competing demands on the team.
- Business development: participating in client development efforts, and around engaging clients on business issues and collaborating on the writing of proposals; developing points of view on issues facing the products industry.
- People Development: Eliciting maximum team performance potential from the team through feedback, coaching and creating opportunities for team members to grow; providing regular feedback to team members highlighting strengths and development needs; motivating team performance.
- Job Qualifications.
- A university degree in Business or equivalent is required and candidates typically also have an MA, MSc, MBA or PhD degree.
- Minimum 12 years of business consulting in an international firm, or equivalent experience in the Products industry (E.g. Consumer, Retail, Logistics, Pharmaceutical and Travel).
- Experience in shaping and led engagements in areas like growth strategies, transformation program, business case development, value proposition formalization cost optimization.
- Set Yourself Apart: Preferred Skills.
- Intellectual capacity and ability to think in new, innovative ways to understand complex issues and develop creative solutions are critical to success as a business strategist. We seek people who are adept in.
- Problem solving structuring, issue identification, data gathering and analysis, synthesis, and recommendation development Board / CEO level communication skills, both written and oral in English.
- Business judgement, including understanding of client organizations and dynamics.
- Client interaction skills, maturity and empathy, and ability to work effectively within a consulting team.
- Demonstrated leadership potential and drive.
- Strong, well-structured communication skills, both written and oral, including in English.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- Experience in Change Management Methodology in a program context to enable and Drive Change activities on Program Level (i.e. executive workshops, visioning, storytelling).
- Managing Stakeholder identification, stakeholder management.
- Operationalize Change Management Standards: Ensure the implementation and adherence to established Project Management Standards and processes, promoting consistency and excellence across all projects.
- Support Continuous Improvement: Provide guidance and Support to Project teams to foster a culture of Continuous Improvement, leveraging lessons learned and best practices to enhance Project delivery.
- Facilitate Communication and Collaboration: Act as an interlock between Program and Project, facilitating effective Communication and Collaboration to achieve Program objectives.
- Experience in Change Management of large-scale banking transformations.
- Job Qualifications.
- Minimum of 6 years of change management and/or consulting experience is expected.
- Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g., Organization Design, Culture Transformation, Leadership Effectiveness etc.) is highly desirable.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Comfortable working with digital solutions in an information systems/technology-driven environment.
- Excellent communication (written and oral) and interpersonal skills.
- Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
- Strong executive level relationship building skills.
Job type:
Full-time
Salary:
negotiable
- Consulting and partnering with our clients to help them develop high performance industry, functional and/or digital solutions to advance their industry position.
- Act as a point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements.
- Facilitate and drive functional workshops to drive desired design outcomes.
- Oversee a team responsible for designing the E2E lending journey, encompassing LOS, Collections, and Litigation.
- Develop a comprehensive understanding of business capabilities and processes to optimize lending operations.
- Create and execute an implementation plan that delivers tangible value to the business while aligning with broader organizational goals.
- Collaborate with cross-functional teams to ensure seamless integration and process optimization.
- Proven experience in leading functional teams within the lending industry.
- In-depth knowledge of lending processes, regulations, and industry best practices.
- Strong analytical and problem-solving skills to identify process inefficiencies and develop solutions.
- Ability to translate business requirements into clear and actionable plans.
- Excellent communication and interpersonal skills to build strong relationships with stakeholders..
Experience:
No experience required
Skills:
Mechanical Drawing, Electrical Engineering, English
Job type:
Full-time
Salary:
฿50,000 - ฿70,000
- On duty and take responsibility when absence DC operation manager.
- Quality assurance of Technician work performed along with associated documentation.
- Maintenance of supply and tool inventory used by MEP system.
- Management and reporting of Technician hours worked.
- Ensure compliance of policies and procedures by Technicians.
- Mentoring and leadership on data center floor for technicians.
- Support of construction, research, and development activity.
- Good understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
- Must be familiar with safety requirements and OSHA regulations governing a multi-megawatt facility.
- Interpret wiring diagrams, schematics, and electrical drawings.
- Job Qualifications.
- Familiar with Microsoft Suite, BMS, EPMS, CPMS and CMMS.
- Travel may be requested by GSA.
- The data center is a 24 hour/7 day operation.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to express ideas clearly, concisely and effectively with contractors installing, performing maintenance or upgrade work on systems installed in the data center environment.
- Ability to analyze and make suggestions for problem resolution.
- Solve problems with good initiative and sound judgment.
- Make decisions independently with minimal guidance.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Skills:
Sales, Excel, English
Job type:
Full-time
Salary:
negotiable
- Department: Sales.
- Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
- Maintain and develop relationships with existing and new potential customers.
- Responsible for developing key relationships in the corporate accounts.
- Prepare presentations, proposals, plans, and contact reports.
- Conceptualize strategic initiatives execute and implement details of a campaign.
- Follow up on sales activity and meet sales targets.
- Resolving customer's complaints of complacent.
- Manage team to reach company revenue target.
- Bachelor s degree or higher in any related field.
- 10 years of experience in relevant sales and marketing, key account management, or other related roles.
- Strong business acumen, able to apply a consultative and analytical approach to help customers find the best solutions.
- Proven record of sales team management.
- Computer literate able to use MS Office (Word, PowerPoint, Excel).
- Responsibility, diligence, and hard work.
- Good command of English.
- Good relationship & service mind.
- ประสบการณ์ 10 ปีขึ้นไป.
- จำนวน 1 อัตรา.
Experience:
No experience required
Skills:
Electrical Engineering, Mechanical Engineering, English
Job type:
Full-time
- Serve as the main contact for network investigations.
- Monitor GSA internal networks and data hall environments.
- Interpret and address connectivity alerts.
- Lead incident management events and create event tickets.
- Perform configuration tasks and adhere to security policies.
- Research and summarize events, providing reports.
- Coordinate with carriers to resolve customer issues.
- Provide input for network management optimization.
- Troubleshoot and escalate issues as needed.
- Deliver timely and accurate end-to-end support.
- Document actions and provide peer coaching/training.
- Job Qualifications.
- Bachelor's degree in information technology, computer science or related field.
- Flexible schedule availability, including nights, weekends, and shift rotations.
- Strong focus on customer service solutions.
- Understanding of various network topologies.
- Excellent communication skills via direct contact, phone, email, and documentation/tracking incidents.
- Knowledge of OSI Model and troubleshooting techniques.
- Familiarity with industry cabling standards and datacenter infrastructure.
- Proficiency in interacting with computing systems.
- Ability to navigate and utilize ticketing systems effectively.
- Comfortable working in a fast-paced environment with professionalism and flexibility.
- Punctual, reliable, and able to manage deadlines effectively.
- Strong organizational skills.
- Familiar with Computer literate with an emphasis on Microsoft Office Suite.
- Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH).
- Experience with network monitoring software applications.
- We welcome recent graduates and those starting out in their careers to apply for this engineer-level position.
- Leader position is reserved for candidates with direct experience only.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Skills:
Business Development, Data Analysis, Microsoft Office, English
Job type:
Full-time
Salary:
฿100,000 - ฿140,000, negotiable
- Source targeted assortment from existing and new suppliers based on wish lists.- Negotiate supply prices to obtain competitive pricing.
- Review performance indicators such as sales, discount levels, traffic, and conversion rates.
- Write reports and forecast sales levels on a weekly and monthly basis for owning categories.
- Manage product pricing and inventory to balance sales and margin.
- Own product P&L and responsible for margin.- Participate in promotional activities and collaborate with the store ops team to drive merchandise sales.
- Vendor Management:-.
- Meet suppliers and negotiate contract terms.
- Maintain relationships with existing suppliers and source new suppliers for future products.
- Contact suppliers to order, schedule, or expedite deliveries and resolve shortages, missed or late deliveries, and other issues.
- Develop and implement departmental or group strategic goals based on company strategy, planning and implementing annual/quarterly/monthly development objectives to ensure sustainable business growth.
- Oversee the full category as a buyer, providing training, management, and communication to team members to ensure the growth of each business line.
- Explore market opportunities and continuously introduce and manage suppliers, ensuring the continuous supply.
- 8+ years of sourcing/purchase/retail experience in relevant categories.
- 2+ years of experience in leading/ managing team members.
- Proven international business development experience.
- Fluent in Chinese and English.
- Strategic thinking and execution ability, goal-oriented, able to deliver results in dynamic environments.
- Strong data analysis skills, proficiency in Microsoft Office, and expertise in sales analysis and forecasting.
Job type:
Full-time
Salary:
฿85,000 - ฿120,000, negotiable
- In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category, specifically Women s Fashion.
- You must be a team player and demonstrate a passion for work.
- Establishing strong relations with stakeholders and supporting store performance, as their business advisor and main contact point.
- Developing understanding of assigned category dynamics in the market, spotting fashion trends and support Project Manager to develop assortment planning, ads adoption, CR% adoption to grow brand portfolio on Lazada.
- Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce business.
- Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth.
- Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
- Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
- Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and.
- Bachelor or Master Degree in business administration, marketing and economics or related fields.
- 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
- Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
- Computer literacy - strong knowledge of using Excel, PowerPoint, etc.
- Result-oriented and able to problem solve as well as multi-task wel.
- Strong ownership and attention to detail.
- Adaptable and proactive, thriving in a fast-paced and dynamic environment.
Job type:
Full-time
Salary:
negotiable
- Provides direct supervision to employees (typically non-exempt) performing routine work within a single function or work group.
- This includes providing input into annual plans/objectives and enforces policies related to the functional area. May contribute to policy development. Work is performed within established professional standards and practices. Receives assignments in the form of tasks and goals and follows established processes to meet the goals of the unit.
- Executes budgets, develops schedules, and enforces policies and procedures.
- Erroneous decisions or failure to achieve results may have a negative impact on the department s operations, schedules, and/or performance goals.
- Provides immediate supervision to a unit or group of employees, assigning tasks and checking work at regular intervals.
- Directs subordinates to achieve assignments using established guidelines, procedures, and policies.
- Participates in the interviewing and hiring process.
- Reviews employees performance and recommends employee compensation; recommends disciplinary action as necessary.
- Approves overtime schedules and working hours. Interacts directly with subordinates and peer groups; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
- Knowledge/Skills/Competencies.
- Typical Experience.
- Four to six years relevant experience.
- Typical Education.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational requirements may vary by geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Skills:
DevOps, Automation, Kubernetes
Job type:
Full-time
Salary:
negotiable
- Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
- Team resources management.
- Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
- Design AWS Cloud solution architecture in response to the client s requirement.
- Define the scope of work & estimate mandays for cloud implementation.
- Managing cloud project delivery to meet the customer requirements timeline.
- Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
- Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
- Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
- Experience in leading cloud AWS implementation and delivery team.
- Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
- Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
- Experience in building multi-tier Service Oriented Architecture (SOA) applications.
- Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
- Knowledge of OS administrative for both Windows and UNIX technologies.
- Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
- Knowledge of Kubernetes, Containers and CI/CD, DevOps.
- Experience with RDBMS designing and implementing over the Cloud.
- Prior experience with application development on the various development solutions as Java,.Net, Python etc.
- Experience in,.Net and/or Spring Framework and RESTful web services.
- UNIX shell scripting.
- AWS Certified Solution Architect - Associate, Prefer Professional level.
Job type:
Full-time
Salary:
negotiable
- KYC Strategy: Develop and implement a comprehensive KYC strategy tailored for telecom-linked VB products, ensuring compliance and efficiency.
- User-Centric Onboarding: Create intuitive onboarding processes that enhance customer satisfaction while centralizing consent for future use.
- UX/UI Journey Design: Collaborate with design teams to craft engaging customer journeys across telecom service channels.
- Data Management: Oversee accurate customer data collection and compliance with regulatory requirements, including data structure and retrieve for future usage.
- Cross-Functional Collaboration: Align KYC processes with marketing and product strategies through close collaboration with telecom partners and internal teams.
- Education: Bachelor s degree in Finance, Business, or related field (MBA preferred).
- Experience: 5+ years in KYC, compliance, or onboarding roles, preferably in telecom or financial services.
- Skills: o Strong grasp of UX/UI design and customer journey optimization. o Excellent logical articulation, analytics and project management skills. o Outstanding communication abilities to engage stakeholders effectively.
- Industry Knowledge: Familiarity with telecom products, KYC regulations, and digital onboarding solutions.
Experience:
3 years required
Skills:
Quality Assurance, Assurance, SAP, English
Job type:
Full-time
Salary:
negotiable
- Help clients in defining their needs and direct them to the corresponding modules and functionalities.
- Conceptualize functional analyses and the modeling of business processes in relation to project targets.
- Ensuring a cross-sectional view of the client's functional needs.
- Ensure the correlation between the development of solutions and the functional needs of the client.
- Perform the configuration of modules according to the business needs of the clients.
- Provide support and important technical and functional support during the deployment phases.
- Develop and provide leadership during testing and quality assurance phases.
- Maintain technical documentation and transfer knowledge related to its responsibilities.
- Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
- Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
- Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
- More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
- Consulting industry experience will be a great plus.
- Possess a strong knowledge and experience in SAP configuration.
- Have developed very good interpersonal communication and user support management skills.
- Possess strong analytical, incident resolution and problem-solving skills.
- Make quality decisions.
- Good Communication in English.
- LI-GM.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- Accenture is committed to providing veteran employment opportunities to our service men and women.
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