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Experience:

1 year required

Skills:

Enthusiastic, Work Well Under Pressure, Teamwork, English

Job type:

Full-time

• Provide excellent customer service.
• Attend client queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.
• Ensure that all client requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
• Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.
• Act and suggest on improvement opportunities identified during daily work.
• Qualifications Service oriented and interested in the function of customer service.
• 1+ year experience in hotel reservation, hotel receptionist or call center business. Fresh Graduate also welcome.
• Good spoken and written in English and Chinese.
• Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
• Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
• Proactive, driving for result and teamwork spirit.
• University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
• Work based in Bangkok, Thailand.
• Able to work in shifts.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Experience:

5 years required

Skills:

Adobe Photoshop, Adobe Illustrator, Social media

Job type:

Full-time

• Manage Social Development Projects under Ocean for Life strategy e.g., Ocean Waste Management, Aquatic Animals Hatchery Learning Center, Sea Turtle Conservation Center, Coastal Conservation Area and Fish Home and Seafood Product Value Enhancement. The project areas located in 17 provinces along the Gulf of Thailand.
• Provide input, assist in developing and implement Social Development Projects work plan, activities/events, and budget in accordance with corporate direction and FG s strategy to promote and strengthen good relationship with communities and government ...
• Implement Social Development Projects procedures, standards, guidelines, and strategies across organization to support PTTEP corporate direction and strategies.
• Be a representative and focal point of contact to internal and external parties on Social Development Projects related matters.
• Cascade and drive work plan development and execution of Global Social Development Projects of all locations, monitor progress, and give advice and support on execution to ensure global sustainability and reputation internationally.
• Plan and organize activities for stakeholders and employee volunteerism to create awareness, acceptance, engagement, and support for PTTEP Social Development Projects.
• Organize and coordinate special projects/ events related to basic needs, culture and education, environment, and PTT Group requirements as well as promote and communicate the activities to key stakeholders to enhance the company s good image and reputation.
• Design and implement communication plans for assigned CSR projects, and ensure success of the implementation.
• Develop communication materials for internal and external communication including creating content, artwork design, video clip production, proofreading to ensure all aspects of the content are correct and consistent on time.
• Engage with internal and external stakeholders for resource collection including surveys, stakeholder interviews, photo and VDO shooting.
• Familiarity with design software and graphic editing tools e.g., Adobe photoshop, Adobe Illustrator.
• Familiarity with social media platforms such as Facebook.
• Keep track and measure performance of CSR programs to ensure effectiveness and efficiency of all activities as well as provide proper action in emergency situation and prepare reports for supervisor and management. The performance tracking of projects under Ocean for Life Strategy involves Biodiversity & Ecosystem Services (BES) Value, Community Income Survey and Social Return on Investments (SROI).
• Professional Knowledge & Experiences.
• Bachelor s degree in related fields.
• At least 5 years of experience in CSR project management.
• Experience in setting up, managing, and maintaining databases for CSR initiatives, including tracking project progress, and stakeholder information, with proficiency in using database management systems to create dashboards e.g., Power BI is a plus.
• Good interpersonal and communication skill.
• Good team player.
• Good planning and organizing skill.
• Creative and initiative thinking.
• Dedicate to work extra hour.
• Able to travel up-country.
• Proficient in English (reading, writing, speaking) with a TOEIC score of 650 or higher.
• Additional Desirable Qualification.
• CORE Competencies.