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Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Partner with the Finance Collection and Chargeback teams to refine financial operations, ensuring smooth daily and month-end processes, and provide strategic guidance on new initiatives.
• Engage as a finance, collection and chargeback specialist in business discussions, influencing tech/process decisions, and advocating for finance user interests.
• Develop and test finance tech solutions that adapt to upstream changes, enhancing system functionality and user satisfaction.
• Address and reduce operational issues, continuously improving finance systems and processes, especially within Collection and Chargeback operations.
• Assess the effects of upstream changes on finance systems/reports and collaborate for smooth implementation.
• Facilitate communication to resolve software/tech problems and contribute to the setup and maintenance of financial systems.
• Expand Your Knowledge: Deepen your understanding of Collection and Chargeback within the travel domain.
• Over 8 years in finance systems and operations, with a focus on the collection and chargeback domain in the tech and e-commerce sectors.
• A track record as a techno functional expert in collection and chargeback systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to sway decisions.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
• Have decent understanding of risk and controls related to collection and chargeback process.
• Familiar with the top KPIs for collection and chargeback domains touching on finance systems as well as finance business side.
• Excellent stakeholder management with exceptional presentation skills.
• Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in products like Wallets, Payment gateways etc.
• Experience working in finance cross-functions (Finance operations, treasury, Procurement etc.).
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience in project management using various methodologies (e.g. Agile, SDLC).
• Experience working in data analytics.
• Experience working with Oracle fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tool.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Automation, Javascript, Data Analysis, English

Job type:

Full-time

• Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
• Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
• Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
• Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
• Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
• Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
• Ensure constant communication between project teams and other stakeholders.
• Resolve problems through data analysis, provide efficient reporting and effective communication.
• Work closely with Product Management/Engineering/Tech to improve the tool for end users.
• This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
• Experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
• Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
• Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
• Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
• Programming skills (JavaScript, Python, etc.).
• Comfortable with uncertainty and experimentation.
• Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
• Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
• Experience in project/stakeholder management, process improvement, planning, and performance management.
• Able to work in a fast-paced, dynamic, multicultural environment.
• Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
• Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
• What we offer.
• Competitive compensation package (relocation support for successful overseas candidates).
• Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic multinational working environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok metropolitan.
• This role can serve as a good transition from software engineering/technical field to business, and vice versa.
• PRJM.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Accounting, Finance, Accounts Receivable

Job type:

Full-time

• Manage day-to-day activities of the company's finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.
• Manage the invoicing process, aging reports and tracking the overdue receivables working closely with the collections function.
• Reporting and optimizing the bad debt provisions process.
• Troubleshoot daily operational issues and work closely with other stakeholders especially IT teams to come up with solutions.
• Manage and implement Company's initiatives and projects from finance and accounting perspective. This includes providing requirements, designing, and performing UAT, designing new workflow and monitoring post go-live processes.
• Identify opportunities to drive processes improvement and automation.
• Provide reports and analysis using finance operations data e.g. processing fees incurred data to support management decision making.
• Coordinate with various units to ensure timely and accurate data is available for preparation of financial information for internal and external reporting.
• Supervise day-to-day operations and month-end closing for related areas.
• Maintain the internal control environment in the Company's operations that are in compliant with corporate policies as well as SOX requirements etc.
• Provides oversight, training, and coaching to department associates.
• Address ad-hoc requests and issues.
• What you'll need to succeed.
• Bachelor's/Master's Degree in Accounting or Finance or CPA qualification.
• Around 8 years of working experience in finance operations (either accounts payable or accounts receivable functions), risk control or Finance functions with some experience at management level, including some managerial experience.
• Strong problem-solving skills with the ability to think outside the box.
• Flexible and able to adapt to a fast-paced environment with a growth mindset.
• Strong ability to prioritize and manage expectations.
• Strong ability to communicate articulately and efficiently with stakeholders and your own team.
• Excellent leadership and team management skills.
• Solid ability to prepare and carry out presentations to large and senior audiences.
• Ability to handle and analyze large volumes of data.
• Experience in driving and implement process improvement.
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management and internal control.
• It's great if you have.
• Experience in online payment processes.
• Knowledge of SQL and data analysis tools.
• This is a Bangkok Based Position.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Automation, Finance, Legal, English

Job type:

Full-time

• Own from end-to-end projects, or a collection of projects / areas of business, in CEG (global coverage).
• Initiate, plan, and drive projects aiming at improving our mission-critical metrics: operational efficiency, service levels, quality, productivity, cost efficiency, and people engagement.
• Ensure CEG readiness to support Agoda's new business initiatives by working with other teams in CEG as well as different functions within Agoda (Product, Marketing, Str ...
• Identify problems and opportunities, based on data and by working with others, to improve critical operational metrics and propose project ideas/solutions.
• Design project plan and work with stakeholders to gain buy-in and commitment.
• Work closely with Product Management / Technology teams to design appropriate solutions, configure systems, support testing, rollout, analyze results, and ensure usage and impact of new customer-facing and agent-facing tools.
• Ensure constant communication and calibration between project teams and other stakeholders at regular intervals.
• Support large-scale communication for our geographically dispersed team to ensure broad understanding of the project rationale, progress, and impact.
• Drive, implement, and manage change in the organization.
• Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans. Act at all times as the ultimate owner of the project.
• Analyze project outcome & impact, collect feedback, and drive continuous improvement.
• Work collaboratively with others, contribute as thought partners, and support others' projects, enabling others' success.
• Set your team's long-term vision, strategy, and short-term goals to drive maximize impact. Be accountable for your team's outcomes.
• Positively contribute to our team's culture: continuous improvement, deliver better together, and enable others' success.
• Build talent and capability in the team. Support team members' development through coaching and feedback.
• At least 8-10 years of experience in project management, strategy, operations, management consulting, and/or investment banking with extensive team management experience (preferably a team of people managers & individual contributors).
• Proven track record of developing and implementing plans to achieve business goals and objectives with clear and tangible metrics.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Problem solving and structuring skills.
• Analytical and comfortable with numbers. Can define the analysis structure, interpret data, and think on your feet.
• Solid experience in project/stakeholder management, process improvement, planning, and performance management.
• Strong communication and presentation skills (English).
• Ability to work well with and influence stakeholders at all levels.
• Ability to adapt your working style to different situations.
• Ability to work in a fast-paced, dynamic, multicultural environment.
• A growth mindset and positive attitude.
• Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvements.
• Intellectual curiosity.
• Comfortable working with uncertainty and experimentation in a high-velocity environment.
• Ability to work on technical projects with Product Management Team.
• Attention to detail and ability to ask the right questions to ensure speed and accuracy.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint).
• Skills in SQL/Python/R/VBA.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Full Stack, Java, Scala

Job type:

Full-time

• Be hands on - its one of the job's fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers.
• It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it's important to have strong opinions about how systems should be architected, engineered, and maintained.
• Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others.
• Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.
• Extremely proficient in at least 1 programming language (Java, Scala, C#).
• Strong experience in systems architecture - particularly in complex, scalable and fault tolerant distributed systems.
• Demonstrable experience as a system owner with operational responsibility.
• Proficient in lower level engineering (Garbage collection, context switching, threading).
• DevOps culture - Agility. Leanness. Automation. CI/CD.
• Good understanding of application security.
• Passionate about technology and the Internet.
• Must have worked in a successful agile development team.
• Must have run engineering teams before with 5+ direct reports.
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership.
• Practices data driven decision making.
• Proficiency in more than one programming language.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Collaborate with finance, tech teams, product owners, and incident management to achieve operational excellence by reducing and detecting tech issues impacting finance systems.
• Lead efforts to reduce overall tech issues and incidents impacting finance systems, including upstream and downstream systems.
• Detect issues and incidents faster, ensuring timely mitigation by collaborating with the right teams.
• Act as the voice of finance to the tech team, ensuring all incidents are addressed comprehensively across all finance areas with minimal to no impact.
• Push for thorough root cause analysis and lessons learned to prevent recurring issues.
• Present incident trends and key issues (especially those impacting month-end closing) to senior leadership, clearly explaining the challenges faced, their causes, actions taken, and overall progress in reducing incidents.
• Define and implement metrics and methodologies to measure success in reducing incidents, improving detection, and enhancing resolution times.
• Address and reduce tech issues, continuously improving the ways to have stable and resilient finance systems, covering major areas of finance - Pay-in, Pay-out, chargebacks, Accounting, tax, Treasury and so on.
• Over 8 years in finance systems specially incident management with a focus on any one of the major finance domains (pay-in, pay-out, GL) in the tech and e-commerce sectors.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• A track record as a techno-functional expert in finance systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to influence decisions.
• A passion for investigating issues, identifying root causes, and driving resolutions.
• Strong ability to define and measure KPIs/metrics to track system performance and improvements.
• A solid understanding of risk and controls related to finance systems and processes.
• Capability to work alongside Product, Tech, and Finance teams on various incidents and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgments.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in finance cross-functions (Finance operations, treasury, etc.).
• Familiarity with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience working in data analytics.
• Experience working with Oracle Fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tools.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Data Analysis, Negotiation, eCommerce, English

Job type:

Full-time

• Commercial Flagship Store Manager for Power Tools on Singapore Market based in Thailand, full time.
• Lead, drive, define the Flagship Store and Marketplace strategy of Singapore and transfer into the regular business operation to ensure the target achievement (TNS, conversion rate, cost GM, etc).
• Together with central marketing expertise team to optimize the brand, product & service presentation in the Flagship Store with the best & user-centric content.
• Drive data-based decision on listing, content, promotion, CRM from a profound data analysis & visualization to continuously optimize the shop operation efficiency and user experience.
• Lead and decide the shop annual promotion planning & execution together with central marketing expertise team and platforms.
• Profitability responsibility through budget planning & monitoring, shop operational cost monitoring and T&C negotiation & monitoring with platform or service provider.
• Ensure smooth & effective workflow & collaboration with team members and stakeholders.
• Keep contact with main regional platforms (Shopee & Lazada) & support and represent PT on regional conferences, events, etc.
• Education: At least Bachelor s degree in business, economics, statistics, or marketing fields.
• 3-5 years of experience in eCommerce or Digital Marketing.
• Advanced usage of Microsoft Excel (Pivot table, V-lookup) and PowerPoint.
• Fluent in both speaking and written English, working language-English (including daily communication and meetings) and adaptable to work in a global team.
• Familiar with data analytics and reporting tools, familiar with Power BI is preferred.
• Strong understanding and command of performance marketing tools and local marketplaces (Shopee, Lazada).
• Understanding of eCommerce cost drivers and ability to increase efficiency in supply chain solutions (logistics, vendor, etc.).
• Solid management and negotiation skills & KPI set up.
• Solid knowledge on DTC eCommerce operation models (especially.com).
• Good analytical skill with capturing trends from raw data.
• Major in business, economics, statistics or marketing fields.
• Additional Information
• Your future job offers you
• 5 Working days, Multinational working environment. Flexible working hour, Group insurance, Medical benefit, Provident fund and Annual leave.
• Make it happen
• Apply a job with us by clicking the I m interested button!.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Collaborate with finance, tech teams, product owners, and incident management to achieve operational excellence by reducing and detecting tech issues impacting finance systems.
• Lead efforts to reduce overall tech issues and incidents impacting finance systems, including upstream and downstream systems.
• Detect issues and incidents faster, ensuring timely mitigation by collaborating with the right teams.
• Act as the voice of finance to the tech team, ensuring all incidents are addressed comprehensively across all finance areas with minimal to no impact.
• Push for thorough root cause analysis and lessons learned to prevent recurring issues.
• Present incident trends and key issues (especially those impacting month-end closing) to senior leadership, clearly explaining the challenges faced, their causes, actions taken, and overall progress in reducing incidents.
• Define and implement metrics and methodologies to measure success in reducing incidents, improving detection, and enhancing resolution times.
• Address and reduce tech issues, continuously improving the ways to have stable and resilient finance systems, covering major areas of finance - Pay-in, Pay-out, chargebacks, Accounting, tax, Treasury and so on.
• Over 8 years in finance systems specially incident management with a focus on any one of the major finance domains (pay-in, pay-out, GL) in the tech and e-commerce sectors.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• A track record as a techno-functional expert in finance systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to influence decisions.
• A passion for investigating issues, identifying root causes, and driving resolutions.
• Strong ability to define and measure KPIs/metrics to track system performance and improvements.
• A solid understanding of risk and controls related to finance systems and processes.
• Capability to work alongside Product, Tech, and Finance teams on various incidents and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgments.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in finance cross-functions (Finance operations, treasury, etc.).
• Familiarity with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience working in data analytics.
• Experience working with Oracle Fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tools.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.