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Experience:

3 years required

Skills:

Data Analysis, Accounting, Risk Management, English

Job type:

Full-time

• Ability to provide advisory services to clients in the areas of system implementation and data analysis and data governance.
• Ability to identify deficiencies in the client's current systems and processes.
• Ability to provide practical recommendations to close the gaps.
• Ability to apply knowledge and build trust to client based on business senses and information technology.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant, Senior Consultant, Assistant Manager across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• RequirementsGraduated in Master s degree or Bachelor degree in Accounting, IT, management information system or accounting information system.
• 3- 6 years of experience in Risk Management/ Internal Control/ Audit in financial services/banking business environment either as part of a financial services institution, in an advisory or business consulting capacity to similar organizations or in the regulation of such institutions.
• Business advisory who has IT experiences or technical knowledge in Relational Database, Data Warehouse System and Information Systems are highly desirable.
• Excellent oral/written communication (both English & Thai).
• Strong project management skills.
• Strong communication and presentation skills.
• Ability to work independently and within a diverse team setting.
• o Certified Internal Auditor (CIA)
• o Certified Information Systems Auditor (CISA)
• o Financial Risk Manager (FRM) Level II
• o Certified Public Accountant (CPA)
• o The Chartered Financial Analyst (CFA) Level II
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 104573In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

7 years required

Skills:

Accounting, Finance, SAP, Oracle, ERP, English

Job type:

Full-time

• Lead and manage transformation / automation projects under Finance & Accounting.
• Lead transformation / automation team members.
• Work as the Finance representative in a cross functional team e.g. among finance & accounting, IT, operation, commercial etc.
• Bring in new innovation to automate F&A.
• Apply lean process improvement & technology system/ tool e.g. ERP, macro, RPA, etc to drive efficiency, accuracy and control.
• Analyze area of improvement / initiative prioritization.
• Develop RPA or other automation tools e.g. BI, Macro, ACL etc.
• Work with Data team if any related initiatives.
• Support testing and go live and issue resolution of the processes and relevant systems.
• Support the development of change communication, and other change management initiatives.
• Bachelor s or Master degree in Accounting, Finance, Engineering, Business Administration, IT or related fields.
• Minimum 7 years working experience. Business consultancy/PM / RPA experience will be an advantage.
• Experience in in Retail business is a plus.
• Strong analytical & problem solving skills.
• Proven track record of working cross functionally to deliver large scale change projects.
• Well-organized and pro-active with great attention to details and adaptable to the fast-pace of retail business dynamics.
• Must have good interpersonal skills and be able to work on tight deadlines.
• Good command of both spoken and written Thai and English required.
• Understanding of Accounting system such as Oracle, SAP, etc.
• Able to do coding for Macro/ RPA/ BI/ACL.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Agile Development, Management, Project Management, Data Analysis

Job type:

Full-time

• Evaluate current processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Conduct mapping and analysis to understand the flow of work and identify pain points as well as gather data and conduct quantitative and qualitative analysis to support process assessment.
• Collaborate with cross-functional teams to redesign and introduce improvement/development strategies to streamline operations, reduce costs, and enhance efficiency.
• Lead Long-term Capacity study with cross functional team including investment and cost to serve model from Materials & FG, Manufacturing and Distribution network Strategy.
• Lead overall execution for any network change.
• Change Management:Develop and execute change management plans to ensure smooth implementation and adoption.
• Communicate changes to stakeholders, addressing concerns and managing resistance.
• Provide training and support, if required.
• Continuously monitor and analyze process performance against established metrics.
• Identify areas of underperformance and implement corrective actions.
• Project Management:Define project scope, objectives, timelines, and resource requirements.
• Coordinate project teams, assign tasks, and track progress to ensure timely delivery.
• Specification.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or Agile.
• Project management skills with the ability to lead and manage cross-functional teams.
• Excellent analytical and problem-solving abilities.
• Change management expertise with the ability to influence and drive organizational change.
• Strong communication and interpersonal skills to engage stakeholders at all levels.
• Proficient in data analysis and using tools such as process mapping software, statistical analysis software, and project management tools.
• Continuous improvement mindset.

Job type:

Full-time

• The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
• Collaborate with stakeholders to gather detailed insights into current business processes.
• Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
• Identify gaps, bottlenecks, and inefficiencies in existing processes.
• Propose and implement process improvements that align with business objectives.
• Drive process re-engineering initiatives to support digital transformation and operational excellence.
• Ensure alignment between business processes and technology systems.
• Work with cross-functional teams to ensure process designs meet business needs.
• Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
• Define and track key performance indicators (KPIs) to measure the success of process improvements.
• Provide regular updates and reports to leadership on process optimization initiatives.
• Ensure all business processes adhere to company policies and regulatory requirements.
• Develop and maintain process documentation for training and compliance purposes.
• Provide training and guidance to employees on new and updated processes.
• Support teams in adapting to process changes..
• Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum 5 years of experience in business process design, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Proficiency in process modeling and documentation tools.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Familiarity with ERP systems and workflow automation tools.
• Understanding of digital transformation trends and technologies.
• Lean Six Sigma Green Belt or Black Belt.
• BPM (Business Process Management) certification is a plus.
• Project Management Professional (PMP) certification is a plus.
• Detail-oriented with a focus on efficiency and accuracy.
• Self-motivated and capable of managing multiple projects simultaneously.
• Adaptable to changing business needs and environments..
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Skills:

Project Management, English

Job type:

Full-time

• Bachelor's degree in Business Administration, Management, Engineering, Supply Chain or a related field. Master's degree is a plus.
• Proven experience (typically 5+ years) in business process management, process improvement, or related roles.
• Fluent English.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent project management skills with the ability to lead cross-functional teams effectively.
• Strong communication and interpersonal skills to collaborate with diverse stakeholders.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).
• Familiarity with process modeling and workflow software tools.
• Ability to adapt to a dynamic and fast-paced work environment.
• Knowledge of customer experience management approaches and methodologies a plus.

Experience:

5 years required

Skills:

Industry trends, Data Analysis, Project Management

Job type:

Full-time

• Drive and execute initiatives to improve operational efficiency, drive cost savings, and enhance retail productivity through innovation, process improvement, and streamlined operations supporting company s and top management s directions.
• Monitor and evaluate store performance, financial data, and in-store execution, providing insights and recommendations to the team for continuous development of store operations and process enhancements.
• Leverage global best practices from across the world to implement innovative solutio ...
• Apply business insights, industry trends, and data analysis to guide the team in translating information into actionable initiatives that drive process standardization and improved performance.
• Coordinate and collaborate with cross-functional teams to ensure alignment on project goals and strategies, helping to resolve issues and ensure smooth execution of initiatives.
• Oversee project management efforts, tracking progress and ensuring timely completion of tasks. Provide regular status updates, identify potential risks, and support the team in implementing mitigation plans when necessary.
• Prepare reports and presentations for senior management to communicate project progress, performance metrics, and key developments, offering insights and recommendations for effective decision-making.
• Lead and develop team members, fostering a entrepreneurial mindset and empowering them to identify opportunities for continuous improvement, cost savings, and operational excellence across the organization.
• Degree in Business, Economics, Engineering, or related field.
• 5 years+ working experience in process improvement, project management, quantitative analysis, or cost savings.
• Experience as a consultant for internal / external clients, or experience in Retail sector is a plus.
• Six Sigma Green Belt certification is a plus.
• Ability to analyze financial, operational, and performance data to generate actionable insights and recommendations.
• Familiarity with data analysis tools (e.g., Power BI, Excel) for analyzing data and generating performance reports.
• Skill in managing and facilitating process changes, ensuring that improvements are implemented effectively and embraced by the team.
• Proficiency in preparing reports and presentations that summarize data, analysis, and project updates for management.
• Strong ability to communicate clearly and persuasively with senior management, team members, and cross-functional partners.
• Ability to mentor and coach team members, developing a strong, capable team with a focus on business optimization.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

Experience:

9 years required

Skills:

Project Management, Finance, Management

Job type:

Full-time

• Execute project from management and set up project timeline.
• Manage all off the step of the business process with business owners.
• Coordinate and communication with project member and other related.
• Gather requirement using interview, document analysis and business process description form user.
• Create as-is process. Workshops or meeting with key user for finding pain point.
• Identify the gap between to-be and as-is process.
• Improvement and Lean process using Lean six sigma, PDCA model.
• Create new process, Business Requirement, other document related and working procedure.
• Prove innovative, Creative, practical solution to operational problem and cost saving.
• Ad hoc project management.
• Bachelor s degree in Business Administration, Economics, Information Technology, or a related field. A Master s degree or MBA is preferred.
• Minimum of 9 years of experience in process improvement, business process management, or related fields.
• Solid experience in payment, banking, insurance, financial services and related.
• industries is preferred.
• At least 5 years in a leadership role overseeing process improvement initiatives.
• Proven experience in project management and leading cross-functional teams.
• Excellent communication and stakeholder management skills.
• Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Good understanding of software development life cycle and Knowledge of RPA / Python.
• Ability to work collaboratively with IT and other departments to drive business solutions.

Experience:

1 year required

Skills:

Production Engineering, Thai, English

Job type:

Full-time

• วิเคราะห์ และพัฒนากระบวนการผลิตเพื่อเพิ่มประสิทธิภาพ และลดต้นทุน.
• ออกแบบ และปรับปรุงกระบวนการผลิตให้มีความทันสมัย และมีประสิทธิภาพ.
• จัดทำ และปรับปรุงเอกสารมาตรฐานการปฏิบัติงาน (SOP) และคู่มือการผลิต.
• ควบคุม และติดตามตัวชี้วัดประสิทธิภาพหลัก (KPIs) ของกระบวนการผลิต.
• วิเคราะห์ปัญหาในกระบวนการผลิต และเสนอแนวทางแก้ไข.
• ประสานงานกับทีม และหน่วยงานที่เกี่ยวข้อง เพื่อการพัฒนาอย่างต่อเนื่อง.
• จัดการโครงการปรับปรุงกระบวนการผลิต.
• เพศ หญิง - ชาย อายุ 22 ขึ้นไป.
• วุฒิการศึกษา ปริญญาตรี สาขาวิศวกรรมการผลิต,วิศวกรรมอุตสาหการ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ 1-3 ปีขึ้นไป (ด้านการควบคุมโรงงาน หรือด้านอุตสาหกรรมการพิมพ์).
• มีความรับผิดชอบ บริหารจัดการระบบได้ดีเข้ากับผู้อื่นได้ดี.
• หากมีประสบการณ์ใช้โปรแกรม SAP หรือเคยทำ BOM *พิจารณาเป็นพิเศษ*.
• หากมีประสบการณ์ด้านสิ่งพิมพ์ *พิจารณาเป็นพิเศษ*.
• กองทุนสำรองเลี้ยงชีพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าทำงานล่วงเวลา.
• ประกันสังคม.
• ประกันสุขภาพ.
• ประกันอุบัติเหตุ.
• เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม.
• เงินช่วยเหลือฌาปนกิจ.
• เที่ยวประจำปี หรือเลี้ยงประจำปี.
• เบี้ยขยัน, ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน/ผลประกอบการ.

Skills:

Assembly, Data Analysis, Electronics

Job type:

Full-time

• Leads and manages a team of Process Engineers.
• Provide and lead the resolutions to the technical product, process, component and related problems that effect the quality of products.
• Responsible for the technology development, process and failure analysis.
• Develops and execute assembly strategy for new products including design for manufacturing and assembly.
• Acts as the interface with technical supports and services groups to provide critical communication links between process, design and new product introduction. May provide project leadership to a specific Business Unit on certain projects.
• Knowledge/Skills/Competencies.
• Solid knowledge of SMT, Wave soldering, Press fit, mechanical assembly process with POKA YOKE Tooling / Fixture design / DFA and design guideline for manufacturing and assembly.
• Strong in PCBA & supporting equipment experiences with advanced data analysis & lab knowledge.
• Experience in PCB fabrication is preferred.
• Skilled in lab analysis with reliability testing knowledge.
• Ability to effectively communicate with a variety of internal and external customers.
• Typical Experience.
• 10+ years of work experience in PCB assembly manufacturing field.
• Typical Education.
• Degree or higher in Electrical/Electronics Engineering or equivalent.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

2 years required

Skills:

Finance, Accounting, Problem Solving, English

Job type:

Full-time

• Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy;.
• Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions;.
• Design and establish methodologies to conduct process assessments and business process and value stream mapping;.
• Establish a structured way to drive continue improvement culture within the organization and encourage innovation;.
• Develop and deliver business case justification for process improvement initiatives;.
• Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;.
• Collaborate with Fintech teams on design and implementation of digital solutions;.
• Ensure new processes are fully well deployed and embedded;.
• Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;.
• Establish a systematic way to maintain a business process inventory and central repository.
• Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge;.
• Support ad-hoc request/tasks.
• Bachelor's Degree in Finance, Accounting, or related discipline;.
• Minimum 5-7 years' experience in Finance Process improvement consulting or in-house Finance Operation Excellence; Finance Transformation.
• Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
• Solid experience in Business Process Management.
• Experience in building process inventory from scratch is a plus.
• Basic understanding of accounting principles and financial statements.
• Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must;.
• Minimum 2 years' experience in people management;.
• Strong logical thinking and problem solving skills;.
• Excellent communication and stakeholder management skills, strong English is a must;.
• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;.
• Ability to think out of the box and challenge the status quo;.
• Data driven and process oriented;.
• Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment;.
• Experience in Ecommerce industry is a plus.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

SAP, Data Analysis

Job type:

Full-time

• Design ways of working in the supply process.
• Develop process requirements to support supply strategy.
• Re-engineer E2E business processes.
• Assess capability in the E2E processes.
• Deliver process and IT solutions.
• Deliver consulting expert support.
• Bachelor degree or above in IT related majors.
• 3-5 years of experience.
• Supply Chain & Supply Process Knowledge.
• Managerial skills.
• Business understanding.
• Deep knowledge in SAP S4 and Data analysis.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
• Primary country and city: Taguig, National Capital, Philippines Mumbai, Maharashtra, India Docklands, Victoria, Australia Singapore, Singapore, Singapore Sunway, Selangor Darul Ehsan, Malaysia Gurgaon, Haryana, India Hanoi, Hanoi, Viet Nam Bangkok, Bangkok, Thailand Nanjing, Jiangsu, China WPI Jakarta, DKI Jakarta, Indonesia.
• Req ID: 755913.

Skills:

Leadership Skill, Negotiation, Project Management

Job type:

Full-time

• Responsible for analyzing and Interpreting Business Direction and trends, Market landscape and Customer insight into total Food & Non-Food category strategy and communicate to all related parties.
• Ensuring and improving of total category strategy. as tangible actions which aligning together with big picture through each category,.
• Ensuring and improving the execution the E2E Program under responsible category to deliver new initiatives, cost saving budget and drive business growth.
• Leading cross functional team with Category Merchandiser, Trade, Supply Chain and Technical team to deliver new business strategy and E2E development that can maximize benefits from the E2E value chain.
• Integrating the transformed data and insight to improve category performance/strategy creating a market leading customer proposition that drives sales and market share.
• Using analytical skills and modelling with category managers insight and requirement to provide category action plan and solution to category managers.
• Monitoring and ensuring all action plan to gauge the project status, troubleshooting until the result deliver and sustain.
• Seeking opportunities, initiate and conduct e2e development to improve fresh E2E cost.
• Developing and leading a high performing team, giving them the opportunities to be their best.
• Following our Business Code of Conduct and always acting with integrity and due diligence.
• Performing other business assignment as appropriate.
• Extensive experience in supply planning, forecasting & replenishment processes in a retail environment.
• Understanding of the E2E movement of product through to the shelf edge.
• Experience in working cross functionally to deliver step change projects.
• Experience in commercial and able to create/ analyze financial report.
• Strong leadership skill and High resilience.
• Commercial Acumen.
• Commercial System & Process.
• Negotiation, Persuasion & Influence.
• Project Management.
• New Product Development (Research & Development).
• Finance and Management Reporting.
• Continuous Improvement using a lean system approach.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy..

Skills:

Budgeting, Product Development, Digital Marketing, English

Job type:

Full-time

• Partnering with segment leaders, and the sales team in driving the advertising investment for the assigned segment portfolio.
• Manage the full consultant cycle from pitching to closing for potential top sellers in Mid to Long-tail accounts and grow existing accounts through effective strategies including budgeting, optimization and solutions adoption.
• Achieve revenue targets, ensure consistent growth, and improve adoption of marketing solutions across segment target.
• Provide valuable insights and contribute to the creation of market-fit strategies that resonate with the target segment.
• Demonstrate measurable marketing solutions strategies for improvement in seller engagement, satisfaction, and media investment.
• Ensure successful implementation and execution of programs that increase media adoption and revenue by executing incentive programs, training for internal teams (e.g., Key Account Manager).
• Deliver and conduct data-driven recommendations that directly contribute to improved campaign results and revenue growth.
• Actively contribute to product development and optimization discussions with internal teams to ensure that Lazada Sponsored Solutions align with market needs.
• Ensure prompt resolution of issues, minimizing disruptions and maintaining operational excellence by working closely with the product team.
• Bachelor's degree or equivalent practical experience.
• At least 2-3 years of experience in account management, digital marketing, agency and/or e-commerce.
• Basic understanding of digital marketing and online advertising.
• Strong communication and presentation skills.
• Solid analytical skills with the ability to derive actionable insights from data with proficiency in Excel and data analysis.
• Strong stakeholder management, service orientation, and adaptability to change.
• Able to manage multiple tasks and work independently in a dynamic environment.
• Professional verbal and written communication skills in both Thai and English.
• Experience in brand management, performance marketing and/or media planning.
• Experience in ecosystem-level projects or scaled initiatives, or helping build teams or businesses from the ground up.
• Ability to understand departmental goals and support processes that align with business objectives.
• Strong project management and process improvement skills with attention to detail.

Skills:

Research, Automation

Job type:

Full-time

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

Experience:

7 years required

Skills:

Java, Swift, Kotlin, Golang, Spring Boot

Job type:

Full-time

• Lead a team of software engineers, providing guidance, mentorship, and feedback to ensure high-quality software development.
• Foster a culture of continuous improvement, encouraging team members to stay up-to-date with the latest technologies and software development practices.
• Collaborate with other teams and stakeholders to ensure alignment between the software development and business objectives.
• Oversee the entire software development process, from initial requirements gathering to deployment and maintenance.
• Ensure the development and maintenance of our digital banking applications using technologies such as Swift, Kotlin, Java, Spring Boot, and Golang.
• Ensure the application of best practices in software development, including Agile and Scrum methodologies.
• Develop and implement a strategic plan for the software engineering team, aligning it with the company's overall business objectives.
• Oversee the deployment of our applications on various platforms, including AWS Red Hat Openshift container, Serverless, and EKS.
• Stay up-to-date with the latest technologies and trends in software development, and implement them as appropriate to improve our processes and applications.
• Bachelor s degree in Computer Science, Engineering, or a related field. A Master s degree would be a plus.
• At least 7 years of experience in a software development role, with at least 3 years in a leadership or managerial position.
• Experience in managing large software engineering teams.
• Experience in developing and maintaining digital banking applications would be highly advantageous.
• Strongly Knowledge of technologies such as Swift, Kotlin, Java, Spring Boot, and Golang.
• Experience with AWS Red Hat Openshift container, Serverless, and EKS.
• Deep expertise in modern software development.
• Excellent understanding of software development processes and methodologies.
• Ability to work in a fast-paced, Agile environment.
• Strong strategic planning and execution skills.
• Excellent verbal, written, listening skills on both Thai and English.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Skills:

Compliance, Agile Development, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
• Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
• Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
• Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
• Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
• Facilitate tech changes and updates.
• Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
• Work closely with department heads to understand operational needs and incorporate them into SOPs.
• Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
• Resolution Program Management.
• Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
• Promptly escalate critical/high-risk cases to the appropriate authority.
• Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
• Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
• Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
• Lead process improvement efforts.
• Bachelor's degree or equivalent practical experience required.
• 3+ years of operations, program, or project management experience, ideally involving SOP development.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Six Sigma or other process design certifications advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Lead the vendor operations team to help drive primary business objectives;.
• Lead generation efforts;.
• Identify potential leads & path to successfully acquire and incubate creators.
• Pre-screen eligible content & social creators based on pre-assigned criteria.
• Source eligible creators' contact via potential online social media channels.
• Creator outreach efforts;.
• Conducted outreach to creator channels to motivate creators to adopt TikTok Shop affiliate model.
• Ensured seamless graduation to the incubation team in order to nurture creators' growth.
• Manage end-to-end acquisition and pre-incubation processes in a scalable manner.
• Collaborate effectively with multiple stakeholders (i.e. creator manager team) to ensure seamless creator graduation & incubation processes.
• Drive operational process improvement to enable team efficiency.
• Develop budget needs proposal to ensure acquisition & pre-incubation goals are met.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Experienced in scaled vendor team management (including operations, performance management etc).
• Experienced in employee management.
• Good communication and familiar with creator industry.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• Bangkok Regular Operations Job ID: A232488.
• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.
• Join us.
• About.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams.
• Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
• Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem.
• Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
• Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
• Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
• Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.
• Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.
• Bachelor's Degree or equivalent education, ideally in computer science or business.
• Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
• Lean six sigma qualification or equivalent experience is a plus.
• Excellent command of English, ability to use English as a working language.
• Excellent communication skills, stress-resilient and strong ability to adapt to any changes.
• Ability to work independently and manage multiple projects simultaneously.
• Strong change management experience.
• Strong influencing skills. Preferred Qualifications.
• 1+ years' experience working on content quality, safety or policy is preferred. - Regional/global stakeholder management experience is preferred.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Quality Assurance, Assurance, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim ...
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Team Introduction.
• With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products -- services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative. At the same time, Local Services creates an inclusive and fair business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. In this regard, the Governance and Experience (GNE) team of Local Services seeks to preserve trust and uplift the user experience for TikTok Local Services, by designing and implementing end-to-end programmes that enable a safe, trustworthy and thriving international marketplace.
• As a GNE Ops & Implementation Manager, you will be responsible for managing and driving projects involving scaled BPO operations, to improve the quality of our Location-Based Services (LBS) and Points of Interest (POI) ecosystem. In this regard, you will ensure that the projects meet requesters' requirements and work with BPO companies to deliver them. You will ensure that BPO companies are able to meet the requirements, and are productive and cost-effective.
• Oversee or establish relationships with BPO vendors, ensuring that BPO operations meet our project requirements, productivity and cost-effectiveness.
• Responsible for the implementation of local overseas data production processes; ensuring the rapid and efficient execution of POI data production work.
• Responsible for managing BPO data production, ensuring balance and efficient output from BPO. Collaborate with business units to establish data specifications and standards that are compliant with local scenarios.
• Able to systematically identify production platform issues based on local data production operations, formulate requirements and drive problem resolution.
• Set out SLAs and obligations for BPO, including quality-level metrics, to ensure that they meet project requirements. Regularly track, analyse, and assess BPO performance, ensuring that they meet the project requirements.
• Develop required training materials, processes, SOPs, and deliver them to ensure that BPO are able to onboard and deliver on project requirements.
• Develop and work with relevant internal stakeholders to implement BPO improvement plans, e.g., human-error corrective actions, process optimisation, tooling upgrades, policy optimisation, etc.
• Regularly produce and present detailed reports on vendor performance, risks, opportunities, and other relevant metrics. Conduct RCA and resolve BPO-related issues in a timely fashion.
• Strong Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
• Data interpretation or analysis will be required for this role. Proficiency in utilising querying and analytical tools, and conducting data analysis (e.g., SQL, Python) is advantageous.
• 3+ years of demonstrated experience in a role involving BPO operations, including enforcement, labelling, moderation, or service, preferably in the Internet, E-commerce, or O2O industry.
• Preferred Qualifications.
• Map and location data ingestion, Local Services business experience is preferred.
• Have in-depth understanding of BPO management, including requirements management, SOP development, SLA, productivity, and quality-level related metrics, and BPO workforce planning and management. Familiarity with the BPO industry, including its trends and best practices.
• Proven track record in end-to-end BPO management, including the selection phase, is highly desirable. Workforce planning, budget setting, negotiation, and contract management-related track record are highly desirable.
• Excellent report-writing and presentation skills. This role requires the ability to synthesise research and analysis, and to present the outcomes and recommendations in a legible and structured written format to management and stakeholders.
• Possesses strategic thinking, as well as programme management and communication skills, with the ability to manage and push complex projects, as well as influence multiple cross-functional teams.
• Familiarity with O2O, E-commerce, or other online and offline local services, governance & customer experience, regulatory and compliance requirements.
• Proactive, independent and driven; able to thrive in ambiguity and handle multiple competing priorities in a fast-paced environment.
• Excellent English oral and written communication skills, including a demonstrated ability to develop and communicate complex policies and processes in writing.
• Proficiency in other SEA languages is a plus, given the need to develop or review policies, content, or compliance documents in certain relevant languages.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.