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Experience:

7 years required

Skills:

Compliance

Job type:

Full-time

• Define and govern process support frameworks and standards.
• Oversee process performance, KPIs, and compliance.
• Lead process optimization and continuous improvement initiatives.
• Manage cross-functional stakeholders and dependencies.
• Ensure process risks and issues are identified and mitigated.
• Coach and develop process support teams.
• 7-12 years of experience in process management or operations roles.
• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent stakeholder and changing management skills.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Job type:

Full-time

• Key Deliverables (Primary Responsibilities).
• Provide leadership and supervision to the Pricing Operations team and work closely with Customer Service, Pricing & Stretagy Advisor and Sales to achieve flawless pricing operations.
• Leads all day-to-day Pricing Operations activities and ensures that pricing is implemented timely and accurately.
• o Development of skills & knowledge within the Pricing Operations team.
• o Continuous sharing & improvement of best practices between markets.
• o Leveraging the full potential of the pricing systems.
• o Maintaining productive interfaces with internal and external parties/stakeholders such as: Sales, Pricing & Stretagy Advisor, Tax, Marketing, IT, CS, Law, P&GA, etc.
• o Management of Change support & process follow-ups.
• Ensure flawless intergration of any scope changes into the existing operational framework.
• Scope (Impacts, Success Measures/Metrics).
• Thailand Retail and Non-Retail business.
• People Management.
• Provides regular coaching, feedback and training (as needed) to the Pricing Operations team (supported by Pricing & Stretagy Advisor and the Power Users).
• Empower employees to identify opportunities to improve work processes and systems, explore opportunities for process harmonization across zones.
• Provide leadership and inspiration to employees towards achieving organizational and business objectives.
• Timely handle issue escalations to prevent or minimize business impact.
• Oversee employee engagement levels and workload changes to support smooth business operations including system updates, MOCs and business projects.
• Assists Strategy Planning and Revenue Management Manager in maintaining a motivated team through fostering a positive & dynamic work environment, and through continuous development of individual team members.
• Maintaining Flawless Operations.
• Responsible for ensuring that sufficient resource is available to manage the operations.
• Responsible for the design, updating & testing of business continuity & disaster recovery plans.
• Proactively drives the development & implementation of Pricing Operations Best Practices.
• Pricing.
• Accountable for the accurate & timely review by the Pricing Operations team of prices.
• with business strategies & latest tactical instructions.
• Maintains sufficient knowledge of all markets in order to effectively support the Pricing Operations.
• team with their daily pricing activities.
• Systems.
• Work with Controls Advisor to ensure that Pricing system controls catalogues are up-to-date.
• Responsible for endorsing changes (fixes/upgrades) in the pricing system (live pricing environment).
• Approve user accesses to the pricing system.
• Interface with IT and system vendors to drive improvements to the pricing systems and to address any operational issues.
• Data Maintenance.
• Review updates of price calculation methodology in the pricing systems.
• Assists with resolution of pricing related queries.
• Operational Controls.
• Ensure relevant controls, audit preparedness at all times and appropriate group knowledge.
• Responsible for the implementation of operational controls, follow up and close out of any issues.
• Works with Strategy Planning and Revenue Management Manager & Controls Advisor(s) to assess and review controls requirements and their implementation.
• Maintenance and timely review of the endorsement table (if applicable).
• Represent Pricing Operations during Unit Internal Assessments, Internal Audits and other controls related reviews.
• Pricing Strategy & Tactics.
• Interacts with Pricing & Stretagy Advisor to understand the main dynamics of each market.
• Support and provide key inputs to Pricing & Stretagy Advisor to analyse market dynamics and strategize.
• General.
• Responsible for proper record filing and archive management.
• Support and execute any additional work/requirements as and when assigned by Strategy Planning and Revenue Management Manager.
• Key Interfaces.
• Sales.
• Pricing & Stretagy Advisor.
• Strategy Planning and Revenue Management Manager.
• Tax.
• IT.
• Customer Service.
• P&GA.
• Law.
• External system vendor.
• Preferred Knowledge, Skills and Experience.
• Extended business background and operational experience.
• Ability to lead a large, diverse and multicultural team.
• Good analytical skills and system knowledge.
• Strong Controls mindset and ability to lead changes.

Skills:

Excel, English

Job type:

Full-time

• Be a point of contact, respond to line managers and employees queries on HR policies, processes, and procedures to apply correct HR solutions about people matter.
• Coordinate with HRBP in each respective country on HR activities following HR calendar.
• Work on manpower planning and maintain the up-to-date organization chart and job roles of each business unit.
• Maintain employee profile, related employee changes and movement in HR system such as rotation, promotion, etc.
• Collect, analyze, and provide HR information and reports to related stakeholders (e.g. compensation data, turnover report, exit interview, employee engagement survey, etc.).
• Coordinate with the recruitment team to attract qualified candidates, conduct an interview, and complete hiring administrative task.
• Prepare compensation and benefits transactions to HR Shared Service team (e.g. overtime, allowances, insurance, etc.).
• Coordinate with external agency for visa/work permit request.
• Initiate or recommend HR process improvement as appropriate.
• Be a part of HR team to create a happy workplace.
• QualificationsBachelor/ Master Degree in Human Resource Management or related field.
• 3 - 5 years of experience in HR Management, HRBP.
• Experienced in Compensation and benefits.
• Skilled in Excel (VLOOK UP, PIVOT TABLE).
• Experience in FMCG will be an advantage.
• Good Communicate in English.
• Location: ThaiBev Quarter, Klong Toei.
• Working date & times: Mon-Fri 8.30 - 17.00 PM.

Job type:

Full-time

• We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents similar to Grab. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
• Our Thai-international co-founder team combines successful serial entrepreneurs (last company scaled to USD 150m in sales and 180 employees) with strong leadership and innovation expertise in the digital real estate space. We have raised a total of USD 7.8m Seed funding from international VCs and industry angel investors.
• ROLE OVERVIEW.
• The Sales Training Specialist is a key member of the Training & Development team responsible for both designing high-quality training content and delivering engaging, practical learning programs for property agents and brokers. This role requires someone who is equally strong at curriculum development and facilitation, someone who can take complex sales concepts, translate them into compelling learning materials, and then bring those materials to life in the classroom and in the field..
• Training Content Development.
• Design, develop, and maintain sales training modules, playbooks, and e-learning materials tailored to property agents and brokers.
• Create onboarding programs for new agents covering PropertyScout platform usage, sales process, objection handling, and product knowledge.
• Develop role-play scenarios, case studies, and assessments based on real-world property sales situations.
• Localize and translate training content between Thai and English as required.
• Training Delivery & Facilitation.
• Facilitate classroom, online, and on-the-job training sessions for property agents and brokers across all levels.
• Conduct coaching sessions and provide individual feedback to agents on sales skills and platform usage.
• Run refresher and upskilling workshops for existing agents to improve performance and conversion rates.
• Partner with sales team leaders to identify skill gaps and co-deliver targeted interventions.
• Training Operations & Measurement.
• Track training attendance, completion rates, and post-training performance metrics.
• Gather feedback from trainees and sales managers to continuously improve training quality.
• Maintain a training calendar and coordinate logistics for training sessions.
• Report training outcomes to Head of People and sales leadership on a regular basis.
• Education.
• Bachelor's degree in Business, Marketing, Education, Human Resources, or a related field.
• Experience.
• 2-4 years of experience in sales training, learning & development, or a related role.
• Prior experience in real estate, PropTech, or training property agents/brokers is a strong advantage.
• Hands-on experience both designing training content and facilitating training sessions.
• Skills & Competencies.
• Strong presentation and facilitation skills,able to engage and motivate diverse audiences.
• Ability to design clear, structured, and visually appealing training materials (PowerPoint, Google Slides, LMS).
• Solid understanding of sales methodology and sales coaching techniques.
• Analytical mindset able to measure training effectiveness and translate data into improvement actions.
• Excellent interpersonal skills; able to build trust with agents, brokers, and sales managers.
• Proficiency in Microsoft Office / Google Workspace; familiarity with LMS platforms is a plus.
• Language.
• Thai: Native or near-native proficiency (required).
• English: Proficient in both written and spoken communication (required).
• Apply.
• Email: [email protected].
• Subject: Sales Training Specialist - Application - [ Your Name ].
• What are your biggest achievements during your career so far?.
• What is your biggest strength / asset that you can bring to PropertyScout?.
• What are your salary expectations?.

Experience:

1 year required

Skills:

Laboratory equipment calibration, English

Job type:

Full-time

• procedures.
• Prepare samples, reagents, and solutions according to established protocols.
• Interpret, analyze, and accurately report test results in a timely manner.
• Ensure compliance with laboratory safety standards, quality systems, and regulatory
• Maintain laboratory equipment, perform basic troubleshooting, and coordinate calibration or
• maintenance as needed.
• Document test methods, results, and project activities clearly and accurately.
• Support product development, process improvement, or customer-specific testing activities.
• Participate in project work, managing assigned tasks and timelines.
• Identify analytical issues and contribute to root-cause analysis and problem-solving efforts.
• Collaborate with internal teams to address technical challenges and improve laboratory
• efficiency.
• Provide data MSDS and D&I of products for sale staff e.g. Update MSDS and D&I.
• and prepare to Thai version.
• Work with Department of Industrial works for Hazardous Materials License.
• Procedure of test methods and provide instruction where needed.
• Procedure of technical service works and provide instruction where needed.
• 5S and prepare documents for ISO/9001 system.
• Make sales and service calls with District Sales Managers and Distributors as needed.
• Participates in the evaluation of new chemicals and qualifying lab equipment or test
• apparatus.

Job type:

Full-time

• We are looking for a Data & AI Consultant (Mid-level) to support data-driven projects and AI initiatives.
• In this role, you will be responsible for preparing, transforming, and structuring data to enable efficient analytics and machine learning use cases, while ensuring alignment with business requirements.
• Your missions
• Design, develop, and maintain ETL pipelines and data workflows
• Prepare and structure data to support AI/ML and Data Science teams
• Build and optimize data models for analytics and reporting purposes
• Develop Power BI dashboards and visualizations for business stakeholders
• Ensure data quality, consistency, and integrity across systems
• Collaborate with data engineers, data scientists, and business teams
• Translate business needs into technical data solutions
• Support integration of data across multiple systems and sources
• Contribute to continuous improvement of data processes and architecture
• Your profile
• Mid-level experience in Data Engineering, Data Analytics, or related field
• Strong knowledge of ETL processes and data transformation
• Experience in data modeling and structuring datasets
• Hands-on experience with Power BI or similar BI tools
• Understanding of how to prepare data for AI/ML use cases
• Basic understanding of cloud environments (AWS, Azure, or GCP) is a plus
• Strong analytical and problem-solving mindset
• Good communication skills in English
• What we offer
• Opportunity to work on data and AI transformation projects
• Exposure to modern data stack and cloud technologies
• Continuous learning and professional development
• A collaborative, international, and dynamic work environment
• At Amaris Consulting, we are committed to fostering an inclusive environment where diversity is valued and respected. We promote equal opportunities and believe that diverse perspectives strengthen our teams and our ability to deliver excellence.
• Who are we?
• Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
• Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
• Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
• Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
• As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
• We look forward to meeting you!

Skills:

English, Vietnamese

Job type:

Full-time

• Reports into the Market Unit Corporate Segment Lead covering Partner-driven territory across Indochina (Thailand), Vietnam, and Philippines.
• Drives an ecosystem-first operating mindset and engagement across all APAC and Market Units (MUs).
• Interlocks with the Market Unit Head of Partner Sales & Services (PES) to ensure alignment on partner strategy and execution.
• Leads the sales implementation and execution of the Partner Driven/Partner Led Territory engagement model, scaling it in collaboration with PES.
• Owns pipeline and revenue targets associated with the partner-led engagement model.
• Coordinates with TEMs and Partner Managers to ensure consistent adoption of best practices and methodologies.
• Monitors and analyzes partner performance, identifying opportunities for improvement and driving initiatives to enhance success.
• Champions innovation and continuous improvement in partner engagement, leveraging digital services and new approaches.
• Acts as a coach and mentor for TEMs, supporting their development and alignment with global priorities.
• What You Bring.
• Extensive experience in local and regional sales leadership, preferably in territory/channel sales and partner-led models.
• Proven track record in driving large-scale transformation and scaling operating models across multiple regions.
• Deep understanding of multi-channel go-to-market strategies and partner ecosystem dynamics.
• Strong collaboration and influencing skills, with the ability to work effectively across global and regional teams.
• Strategic mindset with ability to translate vision into actionable plans and measurable outcomes.
• Excellent communication skills in English; additional languages (Thai, Vietnamese) are a plus.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Experience:

5 years required

Skills:

Finance, SAP, Assurance, English

Job type:

Full-time

• Perform end-to-end BPI across finance processes including P2P, O2C, R2R, and H2R.
• Conduct current-state (AS-IS) process assessments and design future-state (TO-BE) processes.
• Identify inefficiencies, control gaps, and automation opportunities.
• Develop SOPs, process maps, and control frameworks.
• Finance Transformation & Shared Services.
• Support finance transformation programs including operating model redesign.
• Identify and quantify FTE savings and productivity improvements through process standardization, shared services migration, and automation.
• Assist in Shared Service Center (SSC) setup, transition, and stabilization.
• Design service catalogs, SLAs, KPIs, and governance models for SSC operations.
• Support transition of finance activities from local teams to shared services.
• Costing & Operating Model Design.
• Design and validate costing models for finance operations and shared services.
• Support activity-based costing (ABC) and chargeback models.
• Analyze cost drivers and support business cases for transformation initiatives.
• SAP Implementation Support (PMO & QA).
• Provide PMO support for SAP implementations (S/4HANA or ECC).
• Track project milestones, risks, issues, and dependencies.
• Support quality assurance (QA) by validating process design, configurations, and test scenarios.
• Ensure business requirements are correctly translated into SAP solutions.
• Automation & Digital Enablement.
• Identify and design automation solutions (AI, RPA, workflow, analytics) for business process improvement.
• Support automation use-case development, testing, and deployment.
• Collaborate with IT and automation teams to ensure scalable solutions.
• Stakeholder & Client Management.
• Work with client finance, IT, and transformation teams.
• Prepare client-ready presentations, dashboards, and status reports.
• Support change management and business adoption activities.
• Skills and attributes for success.
• Core Skills.
• Analytical Skills - Ability to analyze data, identify patterns, and support problem-solving across business and finance processes.
• Process Understanding - Basic understanding of end-to-end business processes (P2P, O2C, R2R) and how activities link to outcomes.
• Research Skills - Strong ability to research business topics, best practices, and process benchmarks, and synthesize findings into insights.
• Business Requirements Gathering - Ability to gather, document, and validate business requirements through discussions, workshops, and interviews.
• Presentation & Communication Skills - Capable of preparing and delivering clear, structured presentations for internal and client stakeholders.
• Tools & Technical Skills.
• Microsoft PowerPoint - Strong skills in creating structured, professional, and client-ready presentations.
• Microsoft Excel - Basic to intermediate skills in data analysis, calculations, and reporting.
• Ways of Working.
• Adaptability & Learning Mindset - Open to change, new ideas, and continuous learning in a fast-paced transformation environment.
• Flexibility - Comfortable working across different tasks, projects, and business areas.
• Attention to Detail - Careful and accurate when working with data, documentation, and deliverables.
• Collaboration Skills - Ability to work effectively with team members, stakeholders, and cross-functional teams.
• To qualify for the role you must have.
• Thai nationality.
• Bachelor s or Master s in Accounting, Business Administration, AIS, MIS, IT, Industrial Engineering or other business-related roles.
• Fluency in English and Thai.
• A minimum of 5 years of experience in business / management consulting, strategy implementation or project management related to initiative implementation. New graduated are also welcome!.
• Strong academic foundation with interest in business process improvement, finance transformation, and digital enablement.
• Internship, university projects, or coursework related to process improvement, data analysis, or business analysis is an advantage.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.

Experience:

3 years required

Skills:

Project Management, Compliance, Quality Assurance

Job type:

Full-time

• Strategic Leadership:Define the vision and strategy for engineering capital projects across Reckitt's manufacturing sites.
• Collaborate with senior leadership to align capital masterplans with overall business objectives.
• Capital Project Management:Establish and maintain effective capital project management systems in line with global standards from idea generation through execution to post investment review.
• Monitor key performance indicators (KPIs) related to capital projects.
• Drive continuous improvement initiatives in CAPEX execution.
• Ensuring Vertical Start Up of new purchased assets.
• Governance & Reporting:Ensure capital project governance in compliance of financial requirements.
• Attend project/factory steercos.
• Facilitate reporting for regional project update, Capital Committee and regional requirements.
• Collaboration and Cross-Functional Engagement:Work closely with cross-functional teams, including engineering, production, quality assurance, and R&D.
• Engage with external stakeholders, regulatory bodies, industry associations and vendors.
• Risk Assessment and Mitigation:Conduct thorough capital project reviews to minimise execution risks.
• Develop and implement risk reduction strategies.
• Ensure compliance with relevant engineering regulations and standards.
• Training and Education:Provide training and guidance to employees on engineering protocols.
• Foster a safety-conscious culture throughout the organization.
• Incident Investigation and Root Cause Analysis:Lead investigations into capital project deviations.
• Identify root causes and implement corrective actions to improve the process.
• Team DevelopmentMentor and develop engineering managers and teams to build a talent bench.
• Foster a culture of continuous improvement & collaboration.
• The experience we're looking for.
• Bachelor's degree in an Engineering discipline or related field.
• Minimum of 10 years of experience in engineering out of which 5 years leadership role in Engineering within the CPG industry or Pharmaceutical.
• 3+ years of experience in regional engineering role role in CPG.
• Proven experience working in a multinational environment and managing cross-cultural teams with experience working in different geographies.
• Proven track record of successfully implementing engineering capital investment programs.
• Demonstrated experience in delveiry of Vertical startup.
• Strong knowledge of relevant regulations and industry best practices.
• Excellent leadership, communication, and collaboration skills.
• Willingness to travel as required.
• The skills for success.
• Supply Chain Management, Business Partnership, Collaboration, Partnership building, Relationship management, Business accumen, Productivity management, Improve business processes, Advanced analytics, Data analytics, Manufacturing excellence.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Contracts, Procurement, AutoCAD, English

Job type:

Full-time

• Serve as the key business partner working directly with service business partners and internal stakeholders (primarily infrastructure, physical security and operations teams).
• Collaborate with engineers, technicians, project managers, and Sr. Leaders to develop your programs.
• Drive process change and improvement across multiple business and program teams.
• Report ad hoc, weekly, and monthly program and operating metrics.
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Manage security system integration vendor contracts to deliver projects.
• Communicate the status of programs with customers, stakeholders and conduct program reviews.
• Must be willing to travel 15% of the time as required when launching new locations (Domestically and Internationally).
• A day in the life
• The SPM team in ASEAN is a high performing unit that supports ASEAN Data Center builds now and into the future. The team work at pace and Take Ownership, able to Deliver Results on a daily basis. We are mindful of each others differences and work tirelessly to support each other daily.
• Diverse Experiences
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
• Inclusive Team Culture
• Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
• Mentorship and Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• 5 years working in Project Management related to construction or physical security.
• Demonstrated ability to manage multiple complex projects and adapt to and control change on a project.
• Fluency/competency in more than one language in Thai and English to communicate with local and overseas stakeholders.
• Experienced in vendor management and procurement processes, to include the establishment of key performance indicators and service level agreements.
• PREFERRED QUALIFICATIONS.
• BA/BS degree or higher in related field of architecture, engineering, or project management. PSP, CPP, PMP Certification will be an added advantage.
• Subject Matter Expertise with Access Control, Intrusion Detection, and Video Surveillance Systems.
• Demonstrated ability to use AutoCad/Desk, BIM, Bluebeam.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Experience:

6 years required

Skills:

Payroll

Job type:

Full-time

• Serve as the first point of contact for colleagues on HR policies, processes,.
• and procedures via Service Now (case management tool), triage/call out.
• cases to relevant knowledge expert groups as needed and ensure all queries.
• are responded to accurately and within defined SLAs.
• Provide guidance to people leaders and colleagues on all aspects of the.
• employee life cycle including on-boarding, leave of absence, off-boarding,.
• etc.
• Advise people leaders, colleagues and the People Function community on.
• navigation and use of LSEG s HRIS and importance of self-service.
• Ensure regulatory compliance and timely reporting to government bodies in.
• both Thailand and Vietnam. This includes preparing and submitting annual.
• reports to agencies such as the Department of Empowerment of Persons.
• with Disabilities, Department of Labour Protection and Welfare, Workmen s.
• Compensation Fund, and the Metropolitan Bangkok Skill Development Fund.
• Manage the Provident Fund and Pension Plan by organizing committee.
• meetings, communicating fund performance and investment options, and.
• supporting employees in managing their contributions.
• Lead health and wellbeing initiatives, including coordinating in-house clinic.
• operations, organizing health talks, analyzing clinic usage data, and.
• executing annual health programs and wellbeing studies.
• Manage claims and loan requests efficiently, ensuring timely processing and.
• employee satisfaction.
• Resolve payroll-related issues, particularly during tax filing periods, by.
• collaborating with payroll teams and vendors to ensure data accuracy.
• Work closely with specialty groups such as Global Mobility to provide support.
• and guidance on the International Assignment/Transfer process and assist.
• with administration on Visa applications/renewal.
• Participate in various People Function harmonization/transformation projects.
• and perform UATs to accurately identify bugs/errors so that they could be.
• fixed prior to the launch.
• Upholding confidentiality and integrity in handling sensitive colleague.
• information and situations.
• Perform peer reviews for other colleagues within the team for BAU activities.
• Required to cross-train on colleagues key responsibilities.
• Provide references for current, ex and future employees.
• Liaising with Payroll teams to ensure joiners, changes and leavers are.
• processed in line with payroll cut off dates.
• Additional activities as required from time to time.
• Other reconciliation and data audit reports from Workday.
• Thai citizenship is mandatory due to regulatory and compliance responsibilities.
• specific to Thailand.
• Fluent in Thai (spoken and written) and proficient in English for business.
• communication.
• Bachelor s or equivalent experience in Human Resource Management.
• 4 - 6 years of prior HR or consultative experience, particularly in areas relating to HR.
• Systems, HR Operations, or Employee Relations.
• Experience in regulatory reporting to Thai government agencies and familiarity with.
• Vietnam s HR compliance landscape.
• Excellent attention to detail and process orientation and with excellent follow.
• through and communication skills.
• Prior experience with Workday and ServiceNow is essential.
• Good understanding of HR policies and procedures, with experience of providing.
• advice on intricate transactional HR issues to employees and line managers.
• Ability to collaborate and work in a team environment, as well as independently.
• while adhering to defined processes and procedures.
• Proven ability to manage employee benefits, insurance renewals, and vendor.
• coordination across multiple countries.
• Ability to recognize and deal appropriately with sensitive and confidential.
• information.
• Proficiency in Microsoft Word, PowerPoint, Outlook and Excel.
• Ability to be flexible, multitask and rise to the challenge of large volumes of work.
• during peak periods of HR activity and the ability to deal with changing priorities.
• Innovative, client delivery focused problem solver who is solutions oriented.
• Resourceful and able to effectively navigate through a highly matrixed, global.
• organization.
• Self-motivated and willing to learn.
• LSEG is a leading global financial markets infrastructure and data provider. Our.
• purpose is driving financial stability, empowering economies and enabling.
• customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity,.
• Partnership, Excellence and Change underpin our purpose and set the standard.
• for everything we do, every day. They go to the heart of who we are and guide our.
• decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000.
• people across 65 countries. However, we will value your individuality and enable you.
• to bring your true self to work so you can help enrich our diverse workforce. You will.
• be part of a collaborative and creative culture where we encourage new ideas and.
• are committed to sustainability across our global business. You will experience the.
• critical role we have in helping to re-engineer the financial ecosystem to support and.
• drive sustainable economic growth. Together, we are aiming to achieve this growth.
• by accelerating the just transition to net zero, enabling growth of the green economy.
• and creating inclusive economic opportunity.
• LSEG offers a range of tailored benefits and support, including healthcare,.
• retirement planning, paid volunteering days and wellbeing initiatives.
• We are proud to be an equal opportunities employer. This means that we do not.
• discriminate on the basis of anyone s race, religion, colour, national origin, gender,.
• sexual orientation, gender identity, gender expression, age, marital status, veteran.
• status, pregnancy or disability, or any other basis protected under applicable law.
• Conforming with applicable law, we can reasonably accommodate applicants' and.
• employees' religious practices and beliefs, as well as mental health or physical.
• disability needs.
• Please take a moment to read this privacy notice carefully, as it describes what.
• personal information London Stock Exchange Group (LSEG) (we) may hold about.
• you, what it s used for, and how it s obtained, your rights and how to contact us as a.
• data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your.
• responsibility to ensure that candidates applying to LSEG are aware of this privacy.
• notice.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job type:

Full-time

• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
• Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
• Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
• Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
• Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
• Ensure store staff are well briefed and trained on new Apple products and promotions.
• Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
• Develop unique selling opportunities and programs with store sales manager and Territory Lead.
• Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
• Always represent the Apple brand to the highest level.
• Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
• Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
• Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
• Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
• Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
• Preferred Qualifications
• Proven track record in the delivery of aggressive growth targets against closely measured goals
• Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
• Aggressive focus on goals and continuous improvement
• Customer service experience
• Advanced communication skills and excellent presentation skills
• Strong technical aptitude
• Mature approach, decision-making and follow through
• Hardware and service sales background in a retail environment
• Involvement in carrying out in-store merchandising plans
• Apple product and channel experience
• Understanding of operations and logistics
• Retail sales experience (1-3 years)
• Will be required to work full time roster Tuesday - Saturday

Skills:

Compliance, Contracts, Meet Deadlines

Job type:

Full-time

• Oversees the execution and completion of client implementation projects.
• Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction.
• Provides budget analysis, labor planning, and coordination of activities between client and company employees.
• Monitors project completion from initiation through delivery to meet revenue and cost projections.
• Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
• Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
• Determines and defines client implementation project scope and objectives.
• Prepares budget based on scope of work and resource requirements.
• Creates the project management plan based on requirements and obtain sign off.
• Tracks standard projects cost to monitor compliance to budget.
• Develops and manages a detailed client implementation project schedule and work plan.
• Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilizes industry best practices, techniques, and standards throughout entire project execution.
• Monitors progress and make adjustments as needed.
• Measures project performance to identify areas for improvement.
• Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports.
• Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively.
• Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery.
• Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth.
• To thrive in this role, you need to have:Advanced communication and stakeholder engagement skills at senior leadership / executive level (internal and external).
• Advanced client implementation project / program management skills,.
• Excellent organizing and planning skills.
• Excellent attention to detail and accuracy.
• Excellent interpersonal skills and extremely resourceful.
• Adaptable with excellent analytical skills.
• Proactive approach with the ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to manage conflict using a solution-focused approach.
• Ability to solve problems creatively.
• Advanced ability to complete projects according to outlined scope, budget and timeline.
• Ability to coordinate the activities of a team and variety of stakeholders to drive completion of projects.
• Academic qualifications and certifications:Bachelor's or equivalent degree in the relevant field of study.
• Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.
• Required experience:Advanced professional experience in project management gained within a global IT services organization.
• Advanced project management experience including high complexity, cross services / technology domain solutions.
• Advanced experience using with project management software tools, methodologies, and best practices.
• Advanced demonstrated experience managing the entire project lifecycle.
• Advanced demonstrated experience coordinating operational tasks of a team.
• Advanced demonstrated experience delivering client implementation projects.
• Advanced experience delivering projects using an agile methodology.
• Advanced experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities.
• Advanced experience interacting with executive stakeholders and providing feedback in steering committee meetings.
• Advanced people management / leadership experience gained within a global IT services organization.
• Workplace type: Hybrid Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

8 years required

Skills:

Business Development, Finance, Accounting

Job type:

Full-time

• Act as project manager in planning, managing and leading the projects/ change request under responsibilities with medium complexity and scopes of projects.
• Plan and define project management activities and budgets.
• Estimate project timelines and resources/ owners of each activity.
• Provides supports to project team as appropriated.
• Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe.
• Define project risks including problems and issues concerned.
• Ensure the project readiness and prepare for production go-live/ implementation.
• Provide post-production supports to business users.
• Provide the status update reports to management and the other relevant parties with accuracy and in timely manner.
• Update Projects/ change request database in JIRA and internal shared drive.
• 2) Requirement ManagementUnderstand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives.
• Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement).
• Facilitate /Prepare cost benefit justification (Business case).
• Gather users' requirements for system development which consists of process flow, functions, screen and system outputs.
• Provide users' requirement reports, documents and correspondence.
• Walkthrough requirements and seek for the sign off.
• Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users.
• Coordinate with the relevant parties for design and development.
• Monitor to ensure the achievement of requirements according to project timeframe and quality.
• 3) User Acceptance Test (UAT)Define and plan for UAT criteria and activities.
• Assist business users to develop test scenarios and cases for UAT activities.
• Act as a middle person to communicate between users and designers / developers.
• Work together with users to perform UAT activities.
• Record the test results, define the improvement areas and ensure the readiness for implementation.
• Track and ensure that all UAT activities are completed within project timeframe.
• Plan and prepare use manual and training materials.
• Conduct training sessions and knowledge transfers to the relevant parties.
• 4) Consultancy ServicesProvide information and consultancy services to users regarding to identification of enhancement requirements.
• Provide consultancy services and training to business users in order to drive continuous improvement.
• 5) Complex of work and DependencyResponsible to medium size of project.
• Involve internal and/or external parties.
• Able to lead assignment with low supervision.
• Take additonal role over BA task upon assignment (optional).
• Qualifications:5 to 8 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
• Bachelor's or Master's Degree in Business Administration, Economics, Finance and Accounting, or other related field.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Skills:

Electrical Engineering, Negotiation, Enthusiastic, English

Job type:

Full-time

• Review technical requirements and prepare product comparisons aligned with customer requirement. Provide recommendations or advices on suitable solutions considering both cost and technical aspects..
• Coordinate with technical teams or factories if require more technical support, including product information and service sales pricing..
• Prepare technical solutions and product presentations to customers..
• Prepare proposals and cost sheets based on the proposed solutions..
• Prepare and update product specifications in both Thai and English for designers or customers to put in TOR..
• Prepare comparison product with our competitor, highlighting advantages and disadvantages, and provide training to the sales team.
• Project Execution.
• Coordinate with Project Managers (PM) to deliver to manage project timelines according to the defined scope of work..
• Coordinate and supervise partners to install 3rd party products and services for costing purposes..
• System configuration, system startup, and Site Acceptance Tests (SAT) by coordinate with PM, service teams, or 3rd party partners..
• Coordinate with partners and PM to prepare shop drawings, As-built drawings (if need), and operation manuals in Thai, and training documents by coordinate with the service team..
• Conduct training sessions by coordination with PM and service teams..
• Coordinate with Sales, PM, and customer service teams for invoicing processes..
• Be able to travel upcountry for site visits and project operations..
• After-Sales Support.
• Support the service team for after-sales services (if required)..
• Investigate and resolve product or installation issues (if required)..
• Other Support.
• Support marketing events as a speaker for public events, partner events, and in-house training sessions..
• Support any technical documentation to apply TISI/EIT standard..
• To be Committed and take responsibility for the Quality Management System:.
• Implement the process approach and risk-based thinking.
• Provide the necessary support to fully implement and sustain the QMS..
• Communicating to the organization the importance of conforming to QMS requirements.
• Ensure QMS objectives are achieved.
• Engage, direct and support individuals contributing to the QMS.
• Create a culture of continuous improvement.
• Basic Qualifications.
• Bachelor s degree in Electrical Engineering.
• 5-10 years of professional experience in electrical design engineering.
• Ability to work independently and efficiently under tight deadlines.
• Must have valid Electrical Engineering license.
• Must have valid driving license.
• Soft Skills.
• Good command of English, both written and verbal communication.
• Strong sense of self-motivation, adaptability, and initiative.
• Strong t interpersonal and negotiation skills.
• Enthusiastic with a positive, can-do attitude.
• Ability to work under pressure.
• Proactive and target-oriented mindset.
• Able to effective communicate technical information to nontechnical audiences.
• Proficient in MS Office and basic application tools, including web-based tools (preferred).
• Able to use MS-Office tools and basic application tools, web-usage and web-based tools experience (Preferable).
• Proficient with computer hardware and software experience to be advantage..
• Solid understanding of computer hardware and software is an advantage.
• Ability to effectively communicate technical information to non-technical audiences.
• LI-PA1.
• Requisition Number: 231591 Job Function: Engineering

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

4 years required

Job type:

Full-time

• Design, develop, and maintain backend services using Spring Boot
• Collaborate on the design and integration of RESTful APIs
• Develop front-end components with Angular (if applicable) to create complete end-to-end solutions
• Implement and deploy applications in cloud environments (AWS)
• Apply best practices in software design, testing, and CI/CD pipelines
• Collaborate closely with product owners, QA, and DevOps teams to ensure smooth delivery
• Participate in code reviews, technical discussions, and continuous improvement initiatives
• Ensure application scalability, security, and performance optimization
• Stay up to date with emerging technologies and propose innovative solutions
• ABOUT YOU
• Bachelor's or Master's degree in Computer Science, Software Engineering, or related field
• 4+ years of experience as a Software Engineer or Backend Developer
• Strong hands-on experience with Java and Spring Boot
• Familiarity with Angular, React, or other front-end frameworks (Angular preferred)
• Experience with AWS services such as EC2, S3, Lambda, or RDS
• Proficiency with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB)
• Understanding of Docker, Kubernetes, or other containerization tools is a plus
• Knowledge of CI/CD tools (Jenkins, GitLab CI, etc.) and version control (Git)
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• WHY AMARIS?
• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
• Equal Opportunity
• At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
• Who are we?
• Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
• Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
• Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
• Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
• As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
• We look forward to meeting you!

Job type:

Full-time

• This role focuses on providing reliable second level technical support to customers and their IT teams. You will work largely independently, using established procedures and prior cases to resolve issues, while continuing to build your practical understanding of specialized technical concepts.
• The role involves troubleshooting and responding to technical questions related to product configuration, connectivity, installation, operating systems, upgrades, maintenance, and market data issues. You will work closely with internal teams and extern ...
• Support activities are primarily remote and follow consistent global tools and processes, though coordination of on site support may be required at times. Clear, accurate communication is essential, as is ensuring customers receive correct information and dependable outcomes.
• You are expected to understand common customer environments, including operating systems, Network, Servers, and supported products, and how these fit into customer workflows and integrations. Feedback from customers should be captured and shared to help improve products, services, and internal processes. You may also contribute to projects, releases, upgrades, technical onboarding, migrations, and maintenance activities hands on work that makes a real difference!.
• Flexibility is important in this role. You will take part in shift rotation, including weekends and public holidays, to support global customers and maintain service coverage across time zones.
• A university degree in Information Science, Information Technology, Computer Science, or a related field is preferred, along with relevant experience in technical support, systems administration, or a similar technical role.
• Equal Opportunity & Accommodation Statement.
• We are an equal opportunity employer and value diversity at all levels of the organization. Employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, gender, sexual orientation, gender identity, age, disability, or any other protected status.
• If you require reasonable accommodations during the recruitment process or while performing the role, please let us know we are committed to providing an inclusive and accessible work environment for everyone.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
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Skills:

Legal, Compliance, YouTube, English

Job type:

Full-time

• Manage, coach, and develop a team of People Relations consultants based in Bangkok and supporting Agoda s key office locations globally.
• Create a high-performing team environment with clear expectations for quality, responsiveness, professionalism, stakeholder experience, judgment, and documentation.
• Build team capability in case management, investigations, stakeholder advisory, process discipline, and risk identification.
• Allocate resources effectively across priorities and ensure service levels are met across varying case complexity and geographies.
• Deliver high-quality support on complex employee matters.
• Oversee and advise on complex people relations cases across Agoda, including performance concerns, misconduct, grievances, disciplinary actions, investigations, involuntary exits, and employee matters arising from organizational change.
• Ensure cases are handled fairly, consistently, pragmatically, and with appropriate sensitivity to business context, legal considerations, employee experience, and Agoda values.
• Provide guidance on case approach, documentation standards, risk areas, recommendations, and escalation points.
• Strengthen case governance, consistency, and risk management.
• Partner closely with Legal, Compliance, HR Business Partners, People leaders, and other specialist teams to ensure robust handling of sensitive and high-risk matters.
• Establish and maintain strong case governance practices, including intake, triage, ownership, escalation, documentation, and closure standards.
• Ensure globally consistent principles and quality standards while allowing for local legal and cultural requirements.
• Partner with Booking Holdings Global Investigation Services and internal stakeholders to ensure investigations are impartial, well-governed, and executed to a high standard.
• Enable better manager decisions and people management practices.
• Coach and support managers in handling difficult employee situations early, effectively, and constructively.
• Help improve manager effectiveness in performance conversations, conduct management, feedback, documentation, and decision quality.
• Identify recurring capability gaps, patterns of poor practice, or policy/process confusion and translate them into practical improvement opportunities for the broader People team and the business.
• Use data and insight to improve outcomes.
• Analyze case trends and adjacent people data to identify themes, root causes, risk areas, and opportunities for intervention.
• Translate insights into clear recommendations for policy updates, manager enablement, training, process improvements, or changes to service delivery.
• Connect people relations insights to broader organizational themes such as employee experience, attrition, engagement, organizational health, and leadership effectiveness.
• Help build a scalable and effective People Services model.
• Contribute to the design and continuous improvement of Agoda s global People Services operating model by strengthening how complex employee matters are managed end-to-end.
• Improve workflows, templates, reporting, knowledge management, service standards, and interfaces with other People teams.
• Help clarify roles and handoffs across People Relations Services, HRBPs, COEs, Legal/Compliance, and shared People operations teams to improve effectiveness and employee/manager experience.
• Bachelor s degree in human resources, Law, Business, Psychology, or a related field.
• Typically, 7-10+ years of relevant experience in employee relations, HR business partnering, labor/employment advisory, investigations, or related People functions.
• Strong hands-on experience managing complex and sensitive employee matters with sound judgment and strong attention to quality and risk.
• Demonstrated experience leading, coaching, or developing others, with the ability to build team capability and performance.
• Strong understanding of employment law concepts, case management principles, disciplinary approaches, investigations, and performance-related processes.
• Experience working across multiple countries, cultures, and stakeholder groups in a global and fast-paced organization.
• Ability to balance consistency and compliance with pragmatism, employee experience, and business needs.
• Strong analytical and critical thinking skills, including the ability to identify trends, connect issues, and turn insights into practical action.
• Excellent communication, influencing, and stakeholder management skills, with the ability to build trust and challenge constructively.
• Strong operating discipline, attention to detail, and ability to manage ambiguity, pace, and competing priorities.
• High levels of discretion, confidentiality, and professionalism.
• Fluency in written and spoken English.
• Experience in a centralized, regional, or global People Services / HR operations environment.
• Experience in a technology, internet, digital, or other high-growth international business.
• Familiarity with restructuring, organizational change, or workforce transition support.
• Experience improving service delivery models, case management frameworks, governance, or reporting.
• Strong curiosity and a willingness to challenge existing practices to improve outcomes.
• Multicultural experience and the ability to work effectively across diverse environments and management styles.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.