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Skills:
Contracts, Internal Audit, Sales, English
Job type:
Full-time
Salary:
negotiable
- Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
- Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
- Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
- Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
- Ensure adherence to processes, especially with IT systems (ERP/CRM).
- Work on continuous improvement to streamline processes.
- Analyze recurring problems and implement solutions to prevent future issues.
- Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
- Identify customer pain points to propose improvements.
- Team Management: Supervise and lead a team of customer service executives.
- Monitor performance metrics and ensure team adherence to service standards.
- Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
- Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
- Forecast: Review update and monitor sales forecasts.
- Update demand forecast to supply chain and track demand variation.
- Competencies: General Customer-centric approach.
- Excellent English skills.
- Excellent communication skills.
- Teamwork and motivational skills.
- Exposure to international environment required.
- Functional In-depth understanding of sales principles and customer service practices.
- Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
- Proven work experience as a Sales support specialist is a plus.
- Hands-on experience with ERP and CRM systems is a plus.
- Qualifications: Bachelor s or Master's degree in Business field.
- 5-10 years of experiences in business operations.
- Excellent Command of spoken & written English.
- Excellent computer skills (Microsoft - Excel & Words).
- Good analytical and problem-solving skills.
Job type:
Full-time
Salary:
negotiable
- กำหนดแผนงานร่วมกับทีม Demand Forecast & Planning สำหรับแนวทางการขาย การกระจายสินค้าไปยังร้านค้าโมเดิร์นเทรด
- บริหาร และตรวจสอบ Process Order ของลูกค้า
- ประสานงานกับทีม Demand Forecast & Planning เพื่อให้มีสินค้าเพียงพอต่อการความต้องการลูกค้า
- ประสานงานกับฝ่ายขาย ในเรื่องการรับ-จัดส่งสินค้าของลูกค้าแต่ละราย
- ประชุมและวางแผนงานร่วมกับฝ่ายขนส่งในการรับ-จัดส่งสินค้า
- ประสานงานกับลูกค้าในเรื่องสินค้าและการจัดส่ง ให้ถูกต้องและสอดคล้องกับหลักเกณฑ์ของลูกค้า
- ติดตาม และรายงานประเด็นปัญหา จากการรับออเดอร์-การจัดส่ง-เก็บคืนเเละเปลี่ยนสินค้า
- จัดทำและวิเคราะห์รายงานในส่วนที่เกี่ยวข้อง
- พัฒนาและปรับปรุง การรับ-จัดส่ง order
- ปริญญาตรี ด้านการบริหาร/การจัดการ หรือสาขาที่เกี่ยวข้อง
- มีประสบการณ์การวางแผน/ประมาณการสั่งและกระจายสินค้า
- หากมีประสบการณ์ในกลุ่มเป็นสินค้าอุปโภค/บริโภค ช่องทางโมเดิร์นเทรดจะได้รับการพิจารณาเป็นพิเศษ
- มีความรู้ในด้านซัพพลายเชนและโลจิสติกส์
- มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS-Office
- มีความรู้ด้านภาษาอังกฤษทั้งการพูดและเขียน.
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
- Develop and implement Moderation Standard Operating Procedures (SOP) programs.
- Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
- Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
- Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
- Gather insights and identify key business requirements for cross-functional teams and business partners.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Work with other program managers to identify risks and opportunities across multiple projects within the department.
- Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
- Bachelor's Degree in business administration, project management or policy related fields.
- 3+ years of working experience in project or program management.
- Track record in crafting and operationalising moderation guidelines in the tech industry.
- Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
- Preferred Qualifications.
- Master's degree in business administration or policy related fields.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
- As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
- Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Job Responsibilities.
- Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
- Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
- Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
- Minimum Qualification.
- Bachelor's degree holder.
- Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
- Preferred Qualification.
- Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
- Exposure in Tech & Media industry is advantageous.
- Good understanding of trending topics & social content products.
- Experience in data analysis work is advantageous.
- Strong business acumen in emerging industries.
- Hunger for ideas, can-do attitude.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Skills:
Budgeting
Job type:
Full-time
Salary:
negotiable
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
- Minimum years experience required.
- Add here AND change text color to black or remove bullet and section title if not applicable.
- Additional application instructions.
- Add here AND change text color to black or remove bullet and section title if not applicable.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Coaching and Feedback, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies {+ 19 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
- April 30, 2025
Skills:
Contracts, Project Management, Social media, English
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
- We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
- Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
- Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
- Assist in pitching products/solutions to clients and engage in client discussions.
- Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
- Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
- Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
- Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
- Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
- Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
- Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
- Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
- 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
- Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
- Analytical, data sensitive & goal-driven.
- Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Great communicator & team-worker.
- Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Fluency in English and Thai is required.
- Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
- Experience presenting to internal and external audiences at all levels of seniority.
- Preferred Qualification.
- Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
- Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
- Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
- Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
- Bachelor's Degree in business administration, project management or equivalent practical experience.
- Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
- Track record of launching and delivering partner operations management improvements across multiple geographical locations.
- Able to travel to Business Partner sites frequently.
- Preferred Qualifications.
- Master's degree in business administration or equivalent practical experience.
- Experience in E-Commerce or marketplace platforms.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.
Skills:
Quality Assurance, Assurance, Project Management
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
- Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
- Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
- Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
- Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
- Manage the BPO team to ensure high performance.
- Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
- meeting the Partners' expectations.
- Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
- Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
- Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
- Work with escalation from selling partners or Account Managers.
- Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
- Bachelor's degree or equivalent practical experience required.
- 3+ years experience in a Sales, Account Management, or Customer Success role.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Project management experience.
- Experience with E-commerce, marketplace platforms.
- Commercial thinking.
- Ownership mindset.
- Working with or managing BPO agents who are account managers or sales focused.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.
Job type:
Full-time
Salary:
negotiable
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
- Minimum years experience required.
- N/A.
- Additional application instructions.
- N/A.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Change Management, Coaching and Feedback, Communication, Consumer Markets, Cost Management, Creativity, Customer Relations, Customer Service Excellence, Embracing Change, Emotional Regulation, Empathy, Global Supply Chain, Inclusion, Influence, Intellectual Curiosity, Lean Product Development, Learning Agility, Manufacturing Strategy, Market Analysis, Operational Performance Management (OPM) {+ 17 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
- April 30, 2025
Skills:
Finance, Excel
Job type:
Full-time
Salary:
negotiable
- To take full operational, financial responsibility and leadership for managing a safe, efficient and profitable site for DHL Supply Chain and Makro. CDC Dry Operations must fully comply with OMS Principles, Governance and Standards.
- The Director Dry is to coordinate the maximum contribution of all departments within the CDC Dry Operations. Given that at times there are competing priorities a one team approach must be applied to deliver the correct outcomes for both DHL and Makro, when there are competing priorities.
- Be an effective member of the CDC Site Leadership Team.
- Approve targets for OMS KPI Tree indicators and additional Dry Operations metrics.
- Align Objectives & KPIs applicable to your team and consider how these have an impact on Dry Operations results.
- Including the required frequency for tracking, calculation method, reporting format and communication to new Leaders in your team as part of the onboarding process.
- Approve the OMS Roles & Responsibilities, adjusting the implementation stages to the areas within the CDC Dry Operations.
- Ensure all CDC Dry Operations Members receive their R&R as part of their onboarding process with the assistance of HR.
- Align the Roles & Responsibilities applicable to all CDC Dry Operations Team Members and ensure they are trained and prepared to carry out the required activities (see Excellence School responsibilities).
- Develop your TDM according to your Roles & Responsibilities.
- Align the TDM with those of your immediate leader, direct reports and Makro, taking into account the interconnected activities.
- Follow your TDM and review it when necessary. Align the TDM with those of your immediate leader, direct reports and Makro.
- Ensure that your Direct Reports and Their Direct reports develop their own TDM according to their responsibilities and align these across the team.
- Track Total Injury Frequency Rate of Dry Operations and the Site and understand deviations.
- Monitor the Dry operation's span of control and build a strategy to adjust it with your direct reports.
- Skills / Qualifications.
- Experienced within a similar operational position at senior management levels for a minimum of 10 years.
- Exceptional organizational, communication, and leadership skills.
- Experience across multiple operational functions and principles, including safety, security, finance, customer service, distribution center production or manufacturing, and employee management.
- Minimum education level BA.
- Proven ability to plan and manage operational process for maximum efficiency and productivity.
- Highly proficient with Microsoft Excel, Word, Access programs.
- Experience in developing budgets and business plans.
- Functional management experience with proven capability of setting and performance managing functional, team and individual performance KPIs.
- Proficient with warehouse management systems.
- Functional understanding of inventory management best practices.
- Proven analytical troubleshooting and problem solution skills.
- Demonstratable continuous improvement ability and experience, capable of leading continuous improvement.
- across a full business unit.
Job type:
Full-time
Salary:
negotiable
- In charge of International Supply Chain Key Account (Mainly China Key Account) s general growth on Lazada, focus on the local side (Lazada MP store) development
- China and international new key account seller BD and incubation; Marketing & onsite management: working closely with cross-functional teams including traffic and marketing teams to plan for campaigns as per the identified assortment and growth direction of the subcategory and manage onsite merchandising and deal hunting from the sellers.
- The key account sellers' overall store commercial operation quality control, mainly including the logistic performance, business risk control, buyer experience maintains.
- The key account sellers' refinement operation quality management, including top item hunting from China Supply Chain and incubation, store/product page decoration & content quality, and seller tools authorization & adoption quality monitor/control.
- Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
- Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
- Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
- Assist Manager on relative works.
- Bachelor s Degree or above
- At least 1-3 years of ecommerce experience, business development, or market research
- Strong analytical skills with systematic and structured thinking
- Excellent negotiation and problem-solving skills
- Ability to work in a fast-paced and dynamic cross-functional environment
- Good verbal and written communication skills both Chinese and English (both are working languages).
Skills:
Sales
Job type:
Full-time
Salary:
negotiable
- Develop and implement sales strategies for OTC products to increase sales and market share.
- Manage and lead the sales team to achieve sales targets.
- Build and maintain strong relationships with key customers such as pharmacies, supermarkets, and other distribution channels.
- Analyze market trends and consumer behavior to adjust sales and promotional strategies.
- Collaborate with the marketing team to plan and execute sales promotions and campaigns.
- Monitor sales performance and report market developments regularly.
- Manage sales budget and ensure effective resource allocation.
- Work cross-functionally with internal teams such as production, warehouse, and external distributors.
Job type:
Full-time
Salary:
negotiable
- Achieves agreed budget and target. Monitors continuously the actual sales performance.
- against budget by products and customers.
- Assists in preparation of marketing plans by.
- Prospect for new customers "Shohauy" and qualify leads.
- Evaluating the size and nature of "Shohauy" market by products.
- Monitors and reports regularly on competitors activities.
- Plans itinerary and customer visits. Report in advance to the District Manager on a weekly.
- basis, planned customer visits and meetings.
- Visits existing and potential key customers at a frequency necessary to achieve the sales.
- target and establishes a long-term business relationship.
- Develops sales strategies and approaches for various products and services, such as special.
- promotions, sponsored events, etc.
- Build relationships with customers and understand their needs.
- Present and demonstrate consumer goods products and services to customers.
- Negotiate and close sales from "Shohauy" customer.
- Very good handling of different CRM systems in order to implement suitable software for our.
- company..
- Bachelor's degree in business administration, marketing, or a related field preferred.
- 5 years of experience in traditional trade sales preferred.
- Strong understanding of "Shohauy" products and services.
- Proven track record of achieving retail network expansion, sales targets and driving business.
- growth.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong sales and negotiation skills.
Experience:
2 years required
Skills:
Finance, Accounting, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy;.
- Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions;.
- Design and establish methodologies to conduct process assessments and business process and value stream mapping;.
- Establish a structured way to drive continue improvement culture within the organization and encourage innovation;.
- Develop and deliver business case justification for process improvement initiatives;.
- Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;.
- Collaborate with Fintech teams on design and implementation of digital solutions;.
- Ensure new processes are fully well deployed and embedded;.
- Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;.
- Establish a systematic way to maintain a business process inventory and central repository.
- Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge;.
- Support ad-hoc request/tasks.
- Bachelor's Degree in Finance, Accounting, or related discipline;.
- Minimum 5-7 years' experience in Finance Process improvement consulting or in-house Finance Operation Excellence; Finance Transformation.
- Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
- Solid experience in Business Process Management.
- Experience in building process inventory from scratch is a plus.
- Basic understanding of accounting principles and financial statements.
- Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must;.
- Minimum 2 years' experience in people management;.
- Strong logical thinking and problem solving skills;.
- Excellent communication and stakeholder management skills, strong English is a must; Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;.
- Ability to think out of the box and challenge the status quo;.
- Data driven and process oriented;.
- Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment;.
- Experience in Ecommerce industry is a plus.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Sales
Job type:
Full-time
Salary:
negotiable
- Develop and execute effective sales strategies to achieve ambitious targets within the HORECA and B2B segment.
- Build and maintain strong relationships with key HORECA and B2B customers, understanding their needs and providing tailored solutions.
- Identify new business opportunities and proactively pursue them to expand the company's customer base.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services to HORECA and B2B clients.
- Monitor market trends, competitor activities, and customer feedback to inform strategic decision-making.
- Provide mentorship and guidance to junior sales team members, contributing to their professional development.
- Maintain accurate sales data and reporting to track performance and identify areas for improvement.
- Plan sales strategies to align with the current market situation.
- Organize sales territories to match the number of employees and customers.
- Analyze marketing data from customer visits and competitor activities.
- Build strong relationships with representatives nationwide.
- Control sales to meet the set targets.
- Control profit and loss to align with the objectives.
- Oversee the marketing plan to ensure it aligns with the achieved sales.
- Control marketing expenses to stay within the allocated budget.
- Manage product returns from the market in accordance with regulations.
- Ensure customer payments are made as per the agreed terms.
- Continuously provide guidance to employees to keep up with market changes.
- Recommend and encourage good ideas from employees.
- Foster positive work habits and attitudes.
- Verify accurate information.
- Develop a correct understanding of the issue.
- Analyze and find reasons to support decision-making.
- Follow the company s principles and guidelines.
- Listen to feedback from different departments to aid in decision-making.
- Employee performance.
- Performance in organizing promotional campaigns.
- Set goals.
- Comparison with past performance results.
Experience:
4 years required
Skills:
English, Thai
Job type:
Full-time
- Wherever you join us at Philip Morris Trading (Thailand) Co., Ltd. (PMTT), you ll enjoy delivering better, brighter solutions and the space to move your career forward in endlessly different directions.
- Be a key player in driving the profitable growth of our business. Develop and implement an Area Business Plan for the Lower Northeast areas which include Ubon Ratchathani, Sisaket, Yasothon and Amnat Charoen, to ensure it aligns with regional strategies and market dynamics. Lead, guide, and mentor a team of Sales Executives and Distri ...
- o Develop and implement an ongoing Area Business Plan that identifies key issues and opportunities.
- o Implement business-building activities to achieve Business Plan objectives, market share, volume, and KPI targets.
- o Accurately forecast sales volume and market share based on planned activities, consumer trends, and market dynamics to maintain optimal inventory levels.
- o Establish and maintain effective business relationships with key distributor and retail outlets in GT&WS.
- o Conduct monthly business reviews, providing feedback and guidance to enhance resource utilization and achieve targets.
- o Lead, guide, and coach a team of Territory Sales Executives to achieve objectives, KPI targets, and business initiatives.
- o Supervise in-field execution quality using the Work With & Work Review process, providing ongoing performance feedback.
- Who we're looking for.
- At least 4 years of field sales experience in the FMCG industry, including 2 years in distributor and people management.
- Degree in any related field.
- Strong in data analysis, reporting, made highlights and commentary presentation.
- Verbal and written communication in English intellectually.
- Skilled in MS Office and other Sales System such as iSMS, PowerBI.
- What we offer.
- Seize the freedom to define your future and ours. We ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone s contribution is respected; collaborate with some of the world s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provide endless opportunities to progress.
Experience:
4 years required
Skills:
English, Thai
Job type:
Full-time
- Wherever you join us at Philip Morris Trading (Thailand) Co., Ltd. (PMTT), you ll enjoy delivering better, brighter solutions and the space to move your career forward in endlessly different directions.
- Be a key player in driving the profitable growth of our business. Develop and implement an Area Business Plan that aligns with regional strategies and market dynamics. Lead, guide, and mentor a team of Sales Executives and Distributor's staff to achieve business growth, while facilitating activities that apply B2B engagement channels. ...
- o Develop and implement an ongoing Area Business Plan that identifies key issues and opportunities.
- o Implement business-building activities to achieve Business Plan objectives, market share, volume, and KPI targets.
- o Accurately forecast sales volume and market share based on planned activities, consumer trends, and market dynamics to maintain optimal inventory levels.
- o Establish and maintain effective business relationships with key distributor and retail outlets in GT&WS.
- o Conduct monthly business reviews, providing feedback and guidance to enhance resource utilization and achieve targets.
- o Lead, guide, and coach a team of Territory Sales Executives to achieve objectives, KPI targets, and business initiatives.
- o Supervise in-field execution quality using the Work With & Work Review process, providing ongoing performance feedback.
- Who we're looking for.
- At least 4 years of field sales experience in the FMCG industry, including 2 years in distributor and people management.
- Degree in any related field.
- Strong in data analysis, reporting, made highlights and commentary presentation.
- Verbal and written communication in English intellectually.
- Skilled in MS Office and other Sales System such as iSMS, PowerBI.
- What we offer.
- Seize the freedom to define your future and ours. We ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone s contribution is respected; collaborate with some of the world s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provide endless opportunities to progress.
Experience:
3 years required
Skills:
Sales, Business Statistics / Analysis, English
Job type:
Full-time
Salary:
negotiable
- Support Sales Region: Provide integral support to the assigned region and its customers while aligning with the corporate strategy and both short- and long-term goals.
- Focus Markets: Concentrate on strategic markets within the region.
- Action Plans: Define and implement tailored action plans for each customer and region to sustainably increase market share and brand recognition.
- Customer Acquisition: Identify, develop, and qualify new customers across the region.
- Product Training: Train local dealer sales teams on JOTA products to ensure effective sales strategies.
- KOL Cooperation: Collaborate with Key Opinion Leaders (KOLs) and develop a strong network of professionals in the field.
- Trade Fair Organization: Design and implement trade fairs in collaboration with JOTA's distribution partners.
- Travel: Expect to travel up to 50% of the time to effectively manage relationships and grow the business..
- Several years of experience in sales within an international environment.
- Strong understanding of the dental industry and dental markets. A background as a dentist or dental technician is preferred.
- Excellent business analysis, negotiation skills, and knowledge of contract terms.
- Ability to engage and communicate with all levels in a professional and customer-oriented manner.
- Experience in working in flexible, international, and multicultural team environments.
- Capable of presenting technical and product specifications to a variety of audiences.
- Results-driven, punctual, and professional in all aspects of work.
- Willingness to travel internationally and work in a flexible time frame.
- Strong ethical standards with a deep understanding of compliance.
- High level of autonomy with a proactive approach to understanding customer needs.
- Fluent business communication in English.
- Ideal candidates should be between 30 and 45 years old.
- Our offer.
- We offer an exciting and challenging role in an international setting for a self-motivated individual, with an immediate start or as per appointment. The growth potential in the target markets is exceptional. As part of a company with flat hierarchies, clear structures, and short decision-making paths, you ll have the opportunity to apply your practical skills and make a significant contribution to the company s growth. The final sales area will be discussed and defined in consultation with you.
Skills:
Sales, Finance, Accounting
Job type:
Full-time
Salary:
negotiable
- Open Purchase order to supply chain for Wholesales orders.
- Ordering tracking by delivery date to store and monitor actual sales.
- Perform outbound calls, carry out a variety of sales and profit to new and existing customers.
- Coordinate with cross functional i.e. Finance & Accounting, Store Operation and Supply Chain to Follow up sale process from begin until complete e2e process and ensure customer gets products.
- Maintain customer database and ensure it is up-to-date.
- Gather market trend information for my manager to share with buyers.
- Responding to customer queries on orders, ranges, and products, working with relevant other teams to resolve issues, as required.
- Supporting to resolve customer complaints, escalating to my manager where necessary.
- Stock management for wholesales.
- Other assignments deemed appropriate.
- Bachelor s degree in Business Administration, Supply chain, Economics, Finance or related field.
- 0-2 years commercial experience (sales & marketing) Understand key business functions and selling process.
- Understanding Retail and B2B business and Sales.
- Computer literacy e.g. MS Excel, PowerPoint with good numerical skills.
- Selling and Negotiation.
- Customer Handling.
- Able to use Market trend and Data Analysis.
- Communication and Stakeholder Management.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Sales
Job type:
Full-time
Salary:
฿30,000 - ฿35,000, negotiable
- วางแผนและกำหนดกลยุทธ์การขายสำหรับสาขาในความรับผิดชอบ.
- บริหารและนำทีมขายให้ปฏิบัติงานได้อย่างมีประสิทธิภาพ.
- ตรวจสอบและควบคุมการปฏิบัติงานของทีมขาย เพื่อให้บรรลุเป้าหมายยอดขายที่กำหนด.
- ติดต่อและสร้างความสัมพันธ์ที่ดีกับลูกค้า เพื่อให้ได้รับความพึงพอใจสูงสุด.
- จัดทำรายงานและวิเคราะห์ผลการดำเนินงานเพื่อนำเสนอตามกำหนดเวลา.
- ทักษะ คุณสมบัติ และประสบการณ์.
- ปริญญาตรีหรือสูงกว่าในสาขาการจัดการ การตลาด หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ในงานขายและบริหารงานขายไม่น้อยกว่า 5 ปี.
- มีทักษะการบริหารจัดการทีมและภาวะผู้นำที่ดี.
- สามารถวิเคราะห์ข้อมูล และจัดทำรายงานเพื่อนำเสนอผลงานได้เป็นอย่างดี.
- มีทักษะการสื่อสาร การเจรจาต่อรอง และมนุษยสัมพันธ์ที่ดี.
- สนใจตำแหน่ง Big C Sales Manager? รีบสมัครตำแหน่งนี้ทันที!
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