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Skills:

Assembly, Compliance, GMP

Job type:

Full-time

• Manage all activities related to end to end production (Mixing, Filling & Assembly).
• Responsible and accountable for related KPI s (e.g.: Safety, Quality, Productivity, Material-loss, OEE in production processes, Conversion-cost, etc.).
• Responsible and accountable for all related cost-centers.
• Drives and implements continuous improvement and cost-saving activities.
• Constantly improves working environment (ergonomics, hygiene, quality, safety).
• Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures.
• Delegate tasks and accountabilities, establish work schedules, supervise staff, Monitor and evaluate performance.
• Liaison with plant manager. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
• Forecast requirements, prepare investment plan, prepare an annual budget, schedule expenditures, analyze variances, initiating corrective actions which related to production activities.
• Perform other duties as assigned by superior.
• Compliance the regulations and standard of the company (e.g., GMP, ISO 50001, ISO45001, ISO22716, etc.).
• Manage all activities related to end to end production, responsible and accountable for related KPI s 60.
• Preparation and management of investment plan, budget plan, schedule expenditures 15.
• Develop strategic plan, implement, and manage operational plans 15.
• Perform other duties as assigned by superior.
• YOUR SKILLS.
• Master s degree of Engineering or Industrial.
• Min. 10 years experience in manufacturing-related environment, ideally in FMCG-industry.
• Good knowledge on continuous improvement tools (KAIZEN, Lean, TPM, etc.).
• Good understanding of manufacturing-related requirements in terms of safety, hygiene, and quality financial understanding (SOI, profitability-analysis, etc.).
• Excellent organizational and leaderships skills.
• Critical thinking and problem-solving skills.
• Strong decision-making skills and a results-driven approach.
• Project management and deep knowledge of production management.
• Understanding of quality standards, safety health regulations.
• At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Skills:

Risk Management, English

Job type:

Full-time

• Collaborate with top management to develop and execute operational strategies aligned with the company s goals and objectives.
• Build and lead a high-performing team by establishing clear goals, implementing effective talent strategies (recruitment, development, management, and retention), and ensuring achievement of all targets, KPIs, and SLAs.
• Lead, mentor, and develop the Operations team performance, fostering a collaborative and high-performance work environment aligned with company direction and purpose.
• Manage to streamline day-to-day operations including transaction fulfillment, and user account management to ensure smooth and efficient workflow across teams.
• Ensure and develop standard operating procedures (SOPs) align with company policies, procedures, and regulations to implement comprehensive risk management strategies to minimize operational disruptions.
• Conduct performance evaluations, provide constructive feedback, and implement training programs to enhance team capabilities.
• Utilize data-driven insights to identify trends, opportunities, and areas of improvement.
• Oversee the recruiting and performance evaluation of the Operations team, including optimizing resource distribution to maximize efficiency and meet company goals.
• Determine the projects for the Operations team to collaborate with cross-functional teams to improve the overall operational work processes, and tools and identify opportunities to optimize customer experience that increase customer satisfaction and improve the company products.
• Prevent and resolve conflicts among the Operations team and other teams to maintain a productive work environment.
• Bachelor s degree in any related field.
• Minimum 7 years of experience in Operations management with a minimum of 5 years of experience in a supervisory role.
• Excellent in managing and leading multicultural and diverse teams with a proven track record in effective team leadership and management.
• A strong leader who effectively handles critical situations with a good mindset in people development, leadership qualities with excellent communication, mentoring, task-delegation, coaching, conflict resolution, and interpersonal skills.
• Strong background in identifying, assessing, and mitigating operational risks.
• Solid understanding of core digital currency operations, including trade execution, settlement, wallet management, and custody procedures.
• Solid foundation in data, root cause, and learning-need analysis by using various data sources.
• Ability to leverage data and analytics to measure operational performance, identify areas for improvement, and make data-driven decisions.
• Forward-thinking mindset, with the desire to leverage technology to improve operational tools and systems.
• Excellent verbal and written communication skills in both Thai and English.
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading business within the Operations or Customer Support field (A must).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.

Skills:

Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
• Develop and implement Moderation Standard Operating Procedures (SOP) programs.
• Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
• Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
• Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
• Gather insights and identify key business requirements for cross-functional teams and business partners.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
• Bachelor's Degree in business administration, project management or policy related fields.
• 3+ years of working experience in project or program management.
• Track record in crafting and operationalising moderation guidelines in the tech industry.
• Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
• Preferred Qualifications.
• Master's degree in business administration or policy related fields.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Risk Management, Business Development

Job type:

Full-time

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

Skills:

Negotiation, Data Analysis, Excel

Job type:

Full-time

• Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
• Create training materials for stores when new products are introduced.
• Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
• Coordinate with Operations to receive feedback and monitor potential issues.
• Prepare tools and equipment for Operations to ensure efficient work.
• Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
• Oversee and manage budgets related to process development and improvement.
• Prepare performance reports and present them to management.
• Bachelor s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 7 years operations training in retail business.
• Experience and knowledge in ready meal production would be highly beneficial.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Data Analysis and Report preparation.
• Microsoft Excel.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Job type:

Full-time

• Assist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner.
• Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the key mechanics across campaigns, including category campaigns and mega campaigns.
• Relationship management with livestream sellers; assisting them in their needs and m ...
• Assist in analysing seller livestream performance data to generate meaningful insights and reports.
• Conduct competitor analysis to provide recommendations on new initiatives or areas of improvement,.
• Collaborate with cross-functional teams such as Business Intelligence, Marketing and Business Development as required.
• Assist in administrative tasks and marketing operations.
• Requirements/Qualifications(must have):.
• 4+ years of experience in e-commerce, project management, or related fields.
• Proven track record of successfully managing and executing projects or initiatives.
• Familiarity with e-commerce platforms and livestream ecosystem a plus.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with data analysis tools.Personal Attributes.
• Highly organized and detail-oriented.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong problem-solving skills and a results-driven mindset..

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Skills:

Risk Management, Contracts, Automation

Job type:

Full-time

• Align expectations and track progress among stakeholders, ensuring risk management and focus on contractual deliveries.
• Represent KAMs and Service Delivery organizations within Steering Groups, upholding the financial performance to contracts with focus on cash flow and margins.
• Drive process and tool development, focusing on delivery simplification through the product life cycle management process.
• The skills you bring:Consultative Skills.
• Change and Improvement Management.
• Automation.
• Process Management.
• Business Development.
• Negotiation.
• Service Delivery Business Understanding.
• Customer Relationship Building.
• Data Analytics.
• Financial Acumen.
• Artificial Intelligence (AI).
• Customer Insights.
• Ericsson Portfolio.
• Stakeholder Management.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Req ID: 759556.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Quality Assurance, Assurance, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• About TikTok.
• TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
• Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
• Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
• Monitor user communities for emerging threats and new methods of fraud.
• Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
• Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
• Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
• Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented, highly analytical, and strong project management skills.
• Preferred Qualifications.
• Ability to understand opposing points of view on highly complex issues.
• Strong ability to gather information from various online sources and community groups.
• Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
• Prior law enforcement and/or prosecution experience a plus.
• About 10~20% of travel if needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Compliance

Job type:

Full-time

• Developing relationships: internally with the Sales Team and externally with the customer's key decision-makers and information sources ("Process Leaders", "Contributors" and "Executers").
• Assessing the customer: their logistics requirements, inventory capabilities and emerging needs - market requirements.
• Providing the forecast based on customer and sales team insights and able to communicate the change in the forecast to broader team and ensure that the forecast is 50:5 ...
• Analyse the SKU productivity and propose which SKU to be optimized and seek alignment from all parties involve.
• Creating Supply Chain Customer Business Plans: create and prioritize Joint Value Creation logistics plans, lead Supply Chain Joint Business plans, gain customer and sales alignment, and implement the plans to deliver team results.
• Capturing and quantifying customers/P&G Joint Value Creation opportunities.
• Improving and aligning inter-company processes: impact on product flow, information flow and financial flow.
• Increasing interpersonal capacity and capability: actively work across the Team, P&G and Customer Organizations to: achieve Team Effectiveness; build Customer Trust; role model behaviors and coach Customer and other P&G resources.
• Managing the Supply Trade Terms negotiations, execution and compliance as necessary in the market.
• Leading regular Supply Chain business reviews with the customer and own joint scorecard.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Set and review short-term objectives and operational plans for team to support the tactical goals for treasury business units.
• Ensure the accuracy and efficiency of the processing of Financial Instruments and Money Markets transactions, including settlement, accounting, and reporting within timeframe.
• Collaborate with Finance, Compliance, IT, and other departments on new products and process improvements.
• Bachelor s degree or higher in Finance, Accounting, Economics, or related fields.
• Minimum 5 years of experience in Treasury Operations.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in English.

Skills:

Business Development, Data Analysis

Job type:

Full-time

• Determine the management policy, create a strategic plan, action plan, and operation of the Gas station (in your responsible area/region/district).
• Control and manage the gas station s operation to follow the goals and the directions of the organization towards short-term and long-term plans; as well as, rules, standards, quality, service, manpower, and related safety measures.
• Plan strategies to increase sales in the gas station, analyze targeted customers, set guidelines for customer services, and convey to your team for them to use to creat ...
• Plan and set profit and loss strategies and goals in all of the business units within the service station: such as fuel sales, engine fuel sales, and increasing the number of membership cards.
• Provide suggestions for ways to improve operations and management of the station efficiently, and meet the specified goals.
• Analyze, study, and find ways to improve the efficiency of the gas station in your responsible area.
• Supervise, manage, and develop the section/region/branch managers to perform tasks accordingly to the specified goals.
• วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการ เพื่อสร้างผลกำไรในทุกหน่วยธุรกิจภายในสถานีบริการฯ.
• กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน วางแนวทางการควบคุมกระบวนการสื่อความ กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ เพื่อให้เกิดประสิทธิภาพประสิทธิผลและเป็นมาตรฐาน.
• กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท.
• ติดตามการบริการลูกค้าให้เป็นไปตามมาตรฐาน.
• ร่วมจัดทำและปรับปรุงหลักเกณฑ์/เงื่อนไขในการพิจารณา Incentive และ KPIs ของสถานีบริการ.
• จัดหาและสนับสนุนเครื่องมือและอุปกรณ์ต่างๆ เพื่อสนับสนุนงานสถานีบริการในด้านงานขายและงานบริการลูกค้าให้เกิดประสิทธิภาพ.
• ออกแบบ พัฒนาและควบคุมในด้าน Operation Management Dashboard.
• กำกับดูแลการดำเนินงานในภาพรวม เพื่อให้ได้ยอดขายตามเป้าหมาย.
• กำกับดูแลการดำเนินงานขยายสถานีบริการให้เป็นไปตามเป้าหมาย.
• วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการในภาพรวมของฝ่ายงานให้สอดคล้องกับนโยบาย และเป้าหมายบริษัท.
• กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ.
• กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท..
• Bachelor degree or Higher in MBA, Economics, Engineer or related field.
• At least 10 years' experience in Operation, Marketing or Business Development.
• Experience in Oil &Energy, Retail, or Automotive industry.
• Experience in Operation design, Setup and Control.
• Data Driven mindset and Data Analysis.
• Well handle multitask and Leading team.
• Multi-dimensional of systematic thinking, Linkage of operation and business.
• Must have full working rights in Thailand.
• Thai Only.

Skills:

Japanese, English

Job type:

Full-time

• The challenge to contribute to a very ambitious strategic development of our Contact Centers activity.
• The opportunity to join a pioneer team in terms of innovation of the Call Center activity.
• The chance to work with our diverse team both in APAC and in Paris, as well as our global community of coordinators, creating memories and connecting people and cultures.
• Ongoing training, learning, and continuous growth of your expertise.
• Strong sense of belonging.
• Reporting to the Director of External Contact Centers Operations based in Paris, France, this position is responsible for managing daily Contact Center operations of our Japanese speaking markets.
• You will oversee both Customer Care and Reservation activities, monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels.
• Performance Management.
• Monitor daily operations performance of our BPO.
• Analyze performance & SLAs on each activity, identifying areas for improvement, and collaborating on strategies to enhance service delivery.
• Quality Assurance.
• Manage and improve Quality delivered by each contact center, make sure that it s in line with Accor s quality standards.
• Conduct quality assessments and calibrations with our BPOs.
• Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience.
• Process, Training and Development.
• Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality.
• Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality.
• Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience.
• Demonstrated experience (3 to 5 years) in client relationship management or operations within a contact center environment.
• Exceptional verbal and written communication skills to effectively convey expectations and feedback.
• Analytics and data driven problem solver, able to derive insights and drive production improvements.
• Ability to work on teams and in a multi-cultural environment.
• Familiarity with contact center operations, and customer service best practices.
• You are hands-on and enjoy getting into the heart of the matter.
• Excellent communication skills in Japanese and English are required (written, spoken, read); one of the 2 is native.
• Job based in Bangkok with up to 1 travel per quarter.
• We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Pay: Up to ฿90,000.00 per month.
• Operation/BPO Management: 2 years (Required).
• Japanese (Required).
• English (Required).

Skills:

Procurement, Compliance

Job type:

Full-time

• Develop and implement operational strategies, systems, and processes to enhance productivity and efficiency.
• Oversee all aspects of food and beverage operations, including procurement, production, quality control, and service delivery.
• Drive operational excellence through continuous improvement initiatives.
• Production & Supply Chain Management.
• Manage and optimize production schedules, ensuring timely delivery and adherence to quality standards.
• Oversee supply chain operations, including procurement, inventory management, and logistics.
• Build and maintain strong relationships with suppliers and vendors.
• Quality & Regulatory Compliance.
• Ensure compliance with industry regulations, safety standards, and ethical manufacturing practices.
• Monitor quality control processes to maintain product excellence and customer satisfaction.
• Financial & Budget Management.
• Develop and manage the operational budget, ensuring cost efficiency and profitability.
• Analyze operational metrics and provide regular performance reports to the CEO.
• Team Development & Leadership.
• Lead, mentor, and develop a high-performing operations team.
• Foster a culture of growth mindset, agile, and communicate frankly with compassion.
• Strategic Initiatives.
• Collaborate with the CEO and other executives to develop and execute the company's long term strategic vision.
• Identify and evaluate opportunities for growth, including new products, processes, or market trends.

Job type:

Full-time

• Facilitate smooth implementation and operations on fundamental platform mechanisms, for which strong internal operations are necessary
• Steer, guide, prioritize, and provide actionable visibility to commercial team on what to focus on and prioritize their resources against
• Enable management to understand performance, steer, and prioritize and decide efficiently on focus areas - by providing visibility on business performance across topics under scope
• Shape the regional agenda and focus in line with what will benefit Lazada TH and Lazada as a whole.
• Collaborate with senior leadership to define and execute sales KPI aligned with company goals.
• Provide data-driven insights to on sales KPI, and develop actionable recommendations to optimize commercial efforts.
• Develop and oversee the execution of short-term and long-term sales KPIs and objectives.
• Manage E2E target setting process (from working with BI and regional team)
• Evaluate and refine sales processes to improve efficiency and scalability across commercial teams.
• Identify bottlenecks in the sales process and implement solutions that enable the commercial team to operate at peak performance.
• Develop commercial seller database and design commercial structure (Positioning & Differentiation) included governance for segmentation. Maintain Database: create SOP to collect, add/change/remove and utilize
• Design SOP for on-going tasks e.g. Seller Segmentation/ KAM incentive performance update etc.
• Prepare all sales ops launch materials (deck, Q&A, live sessions, KAM comms).
• Oversee the selection, implementation, and management of sales tools and platforms, including sales enablement tools, and analytical tools e.g. Lazada Workstation
• Ensure the integration of systems and tools to enable a seamless flow of data across the commercial and other teams.
• Train and provide ongoing support for the commercial team in the effective use of sales tools and technologies.
• Build leverage of workstation for commercial team.
• Lead the development and maintenance of sales KPIs, metrics, and reporting systems.
• Monitor and report on sales performance, providing detailed analysis of trends, conversion rates, and ROI for various initiatives.
• Identify opportunities for performance improvement and make data-backed recommendations to drive better commercial outcomes.
• Analyze and evaluate KAM effectiveness and efficiency.
• Serve as a key liaison and coordinate between the commercial team and other departments (e.g., Regional, Product, HR, Legal, Finance) to ensure alignment on goals, strategy, resource allocation and key updates.
• Run weekly syncs with Local PICs, Product and MS team
• Work with HR to ensure incentive issuance in each quarter is accurate and on time.
• Lead initiatives to adopt new sales practices, processes, and tools to keep the commercial team agile and competitive.
• Foster a culture of continuous improvement within the commercial team and across the organization.
• Provide leadership and mentorship to team member, guiding their growth and development.
• Consistently collect feedback from all relevant stakeholders to improve sales ops design and processes.
• Bachelor s degree in Business, Marketing, or a related field (Master s degree preferred).
• 5+ years of experience in sales operations, sales management, or related functions, with at least 3 years in a leadership role.
• Previous experience in e-commerce, or technology sectors is highly preferred.
• Strong understanding of sales processes, pipeline management, and systems
• Expertise in sales performance analysis, with the ability to interpret complex data and translate it into actionable insights.
• Proficiency with Microsoft s Excel is a must
• Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and motivate teams.
• Exceptional problem-solving skills and a proven track record of implementing process improvements that drive results.
• Knowledge of e-commerce platforms and digital sales channels is a plus.
• Strong communication skills, both written and verbal, with the ability to present complex ideas to executive leadership.
• Strategic thinker with a results-oriented mindset.
• Detail-oriented with a focus on accuracy and efficiency.
• Highly analytical with a strong ability to interpret data and make data-driven decisions.
• Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs..

Skills:

Event Planning, Budgeting, Social media

Job type:

Full-time

• Plan and execute engaging online and offline events (e.g., webinars, conferences, product launches, meetups) to share knowledge of digital assets, promote company products/services and drive brand awareness.
• Manage all aspects of event planning and execution, including budgeting, logistics, vendor relations, and on-site coordination.
• Collaborate with internal teams and external partners to ensure successful event execution.
• Track and analyze event performance metrics (e.g., attendance, engagement, lead generation) to measure ROI and optimize future events.
• Develop and implement integrated marketing campaigns across various channels (e.g., digital, social media, email, content) to achieve specific marketing goals.
• Create compelling marketing materials and content that resonate with target audiences.
• Provide administrative support to the marketing operations team, including data entry, file management, and research.
• Participate in collaborative projects with other marketing teams to support integrated campaigns and initiatives.
• Handle ad-hoc marketing operations tasks and projects as assigned, demonstrating flexibility and problem-solving skills.
• For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.

Experience:

3 years required

Skills:

Swift, Finance, Problem Solving, English

Job type:

Full-time

• Handle Inward or Outward remittance transactions for clients according to the standard operating procedures and service standards.
• Centralized of Inward and Outward Remittance processing presented from branches to be process and meet with SLA.
• Coaching and training staff to be more knowledge of Foreign Remittance and Regulations of Bank of Thailand etc.
• Investigate and follow up pending transaction to be ensure it has been cleared and settled.
• Co-ordinate with internal unit or group to boast up of new project to be growth up and meet target of the group.
• Monitor Biz channel for Outward remittance and Foreign remittance report.
• Participate in systems enhancement projects.
• Participate in projects on systems enhancement.
• Bachelor s Degree of International business or related field.
• At least 3-5 years in Remittance department or Money Transfer by SWIFT, knowledgeable in Regulations of Bank of Thailand.
• Strong detail-orientation and numerical sense.
• Good communication of reading, speaking and writing English.
• Computer skill, Proficiency in PC applications.
• Coaching to subordinates.
• Has negotiation and solving problem skills.