Filter Jobs

Experience:

3 years required

Skills:

Microsoft Office, Negotiation, Good Communication Skills, Problem Solving, English

Job type:

Full-time

• จบการศึกษาระดับปริญญาตรี ทุกสาขา.
• มีประสบการณ์ในสายงาน Call Center, Customer Service.
• มีความสามารถในการเป็นผู้นำและสามารถกระตุ้นและฝึกอบรมทีมงานได้.
• มีความสามารถในการคิดวิเคราะห์และแก้ไขปัญหา.
• สามารถใช้โปรแกรม MS Office เป็นอย่างดี.
• สามารถทำงานเป็นกะได้.
• หากมีความรู้เกี่ยวกับธนาคารและทักษะภาษาอังกฤษจะพิจารณาเป็นพิเศษ.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้ เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.

Skills:

Project Management, Power BI, Financial Analysis, Financial Modeling, English

Job type:

Full-time

• Lead transformation initiatives, conduct framework, collaborating with stakeholders across the organization to ensure timely and effective execution of plans.
• Always bring in insights from external sources which can be beneficial to the business.
• Convert insights into actionable business recommendations and drive cross-functional execution.
• Identify risks and opportunities to refine format strategies, leveraging both internal and external information.
• Ensure strong project management practices are in place, utilizing an agile approach to achieve project goals.
• Conduct comprehensive financial analyses to identify performance gaps, trends, and opportunities for improvement.
• Develop and implement strategies to enhance profitability, optimize resource allocation, and manage financial risks.
• Evaluate financial drivers of enterprise value, including revenue growth, cost optimization, and profit improvement.
• Collaborate closely with internal finance teams to align with business goals and objectives, providing insights and recommendations to support decision-making.
• Lead the development and utilization of sophisticated financial models using Power BI to forecast financial performance, evaluate investment opportunities, and assess risks.
• Leverage data analytics techniques to extract meaningful insights from data, informing strategic decision-making.
• Communicate results and recommendations effectively to stakeholders, ensuring data-driven decisions are made at all levels of the organization.
• Master's degree in Mathematics, Economics, Computer Science, Information Management, Statistics or related field.
• Proven experience in project management within the retail or FMCG industry.
• Strong expertise in Power BI development and data analytics.
• Demonstrated ability to conduct financial performance analysis and develop strategies for profitability improvement.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical thinking with the ability to convert data insights into actionable business strategies.
• Experience in change management and driving cross-functional projects.
• Agile project management experience is a plus.
• Willing to travel.

Experience:

3 years required

Skills:

ETL, SQL, Python, English

Job type:

Full-time

• Conduct meeting with users to understand the data requirements and perform database design based on data understanding and requirements with consideration for performance.
• Maintain data dictionary, relationship and its interpretation.
• Analyze problem and find resolution, as well as work closely with administrators to monitor performance and advise any necessary infrastructure changes.
• Work with business domain experts, data scientists and application developers to identify data that is relevant for analysis.
• Develop big data solutions for batch processing and near real-time streaming.
• Own end-to-end data ETL/ELT process framework from Data Source to Data warehouse.
• Select and integrate appropriate tools and frameworks required to provide requested capabilities.
• Design and develop BI solutions.
• Hands-on development mentality, with a willingness to troubleshoot and solve complex problems.
• Keep abreast of new developments in the big data ecosystem and learn new technologies.
• Ability to effectively work independently and handle multiple priorities.
• Master degree or higher in Computer Science, Computer Engineering, Information Technology, Management Information System or an IT related field.
• 3+ year's experience in Data Management or Data Engineer (Retail or E-Commerce business is preferable).
• Expert experience in query language (SQL), Databrick SQL, PostgreSQL.
• Experience in BigData Technologies like Hadoop, Apache Spark, Databrick.
• Experience in Python is a must.
• Knowledge in machine/statistical learning, data mining is a plus.
• Experience in Generative AI is a plus.
• Strong analytical, problem solving, communication and interpersonal skills.
• Having good attitude toward team working and willing to work hard.

Job type:

Full-time

Qualifications: ระดับการศึกษาปริญญาตรี ไม่จำกัดสาขา หากมีประสบการณ์ด้านงาน Call Center / Telesales จะพิจารณาเป็นกรณีพิเศษ

Experience:

3 years required

Skills:

Data Analysis, SQL, Python, English, Thai

Job type:

Full-time

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creation: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
• Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
• Good Knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having a good attitude toward teamwork and willing to work hard.

Skills:

Sales, Telesales, Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate).
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
• At least Bachelor s degree.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

Job type:

Full-time

• Support volume growth of Customer Care Center in every channel and manage daily performance according to the KPIs control.
• Support Inbound call volume growth related to company growth target, new digital initiative.
• Analyze report and prepare proactive solution to improve team service.
• Improve service level and abandon rate.
• Answering inbound call service of high volume during peak times.
• Supporting customer service for complicated case handling and advise for difficult cases with team.
• The Customer Care Center Manager is responsible for the day-to-day management of the front end customer service transactions by walk-in, by mail/e-mail or by phones, overseeing the functioning of the call center staffs and support appropriate equipment. Responsibilities include planning, staffing, organizing, training/coaching, and supervising to ensure the highest level of customer service with accurate and timely completion of all customers (clients, agents and internal personnel).
• Support volume growth of Customer Care Center in every channel and manage daily performance according to the KPIs control.
• Support Inbound call volume growth related to company growth target, new digital initiative.
• Analyze report and prepare proactive solution to improve team service.
• Improve service level and abandon rate.
• Answering inbound call service of high volume during peak times.
• Supporting customer service for complicated case handling and advise for difficult cases with team.

Experience:

1 year required

Skills:

Microsoft Office, Telesales, Service-Minded, English, Thai

Job type:

Part-Time

• การโทรสัมภาษณ์ผู้ประกอบการและลูกค้าเพื่อเก็บข้อมูลตามโครงการต่างๆที่ได้รับมอบหมายภายในระยะเวลาที่กำหนด.
• ประสานงานและติดตามแบบสอบถามที่มีการกรอกข้อมูลอย่างครบถ้วนและสมบูรณ์จากลูกค้าและบริษัทต่างๆ ให้ได้กลับมาครบตามจำนวนและเวลาที่กำหนด.
• การจัดการข้อมูลอย่างถูกต้องและมีประสิทธิภาพรวมถึงการให้ความสำคัญกับข้อมูลที่ต้องรวบรวมจัดเก็บ.
• การดูแลลูกค้า เช่น การรับเรื่องปัญหาการใช้งานระบบ, การตอบคำถามลูกค้าและการแก้ไขปัญหาอย่างถูกต้องตามกระบวนการทำงาน.
• ประชาสัมพันธ์โครงการผ่านทางการโทรศัพท์.
• ติดต่อประสานงานทั่วไปและงานอื่นๆ ตามที่ได้รับมอบหมาย.
• ประสบการณ์การทำงาน.
• มีประสบการณ์ด้านการโทรเก็บข้อมูลในเชิงแบบสอบถาม, แบบสำรวจและให้ความสำคัญกับความถูกต้องของข้อมูล.
• มีประสบการณ์ด้านการให้บริการลูกค้า สามารถตอบคำถามและแก้ปัญหาให้ลูกค้าได้ภายในระยะเวลาที่กำหนด, มีใจรักการบริการ.
• มีประสบการณ์ในการแนะนำหรือขายสินค้า/ผลิตภัณฑ์ผ่านทางการโทรศัพท์ (Tele-sales) ** จะพิจารณาพิเศษ **.
• ทักษะการสื่อสารและการเขียนภาษาไทยระดับเจ้าของภาษา.
• ทักษะการสื่อสารและการเขียนภาษาอังกฤษขั้นพื้นฐาน.
• ทักษะการใช้โปรแกรม Microsoft (Words, Excel, PowerPoint) ระดับดี.
• ระดับการศึกษาในสาขาหรือประสบการณ์ทำงานที่เกี่ยวข้อง.
• มีเครื่องมือในการทำงาน เช่น คอมพิวเตอร์หรือ Notebook, อินเตอร์เน็ตบ้านหรือ Wi-fi ที่สามารถเชื่อมต่อได้อย่างมีประสิทธิภาพ.

Experience:

1 year required

Skills:

Excel, Power point, Service-Minded, Problem Solving, English

Job type:

Full-time

• Work as operation call center to accept phone call from stores regarding opened issue logs .
• Call stores to ensure issue logs completely solved and closed .
• Record received call details and summarize call report on a daily basis .
• Work as service desk operator to review quality of issue log closure note .
• Able to give advice to HO responsible team on quality of log closure note .
• Continuous improve quality of log answered by responsible team .
• Perform other tasks assigned by Manager.
• Bachelor s Degree in related field. .
• Have experience 1-3 years in store operation improvement / Call Center / Customer Service / SRD / Supply Chain / Commercial.
• Communication skills .
• Presentation skills .
• Good service mind.
• MS office (Word, Excel, Power Point) .
• StoreLine system / RPM / RMS / RMR.