Filter Jobs

Experience:

5 years required

Skills:

Data Analysis, ERP, English

Job type:

Full-time

• Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.
• Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.
• Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.
• Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.
• Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.
• Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.
• Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.
• Implement best practices and industry standards to further optimize business processes.
• Bachelor's degree in Business Administration, Management, Engineering, Supply Chain or a related field.
• Proven experience (typically 5+ years) in business process management, process improvement, or related roles.
• Fluent English.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent project management skills with the ability to lead cross-functional teams effectively.
• Strong communication and interpersonal skills to collaborate with diverse stakeholders.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).
• Familiarity with process modeling and workflow software tools.
• Ability to adapt to a dynamic and fast-paced work environment.
• Solid experience facilitating and moderating process mapping & improvement workshop.
• Knowledge of customer experience management approaches and methodologies a plus.

Skills:

Product Development, Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
• Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
• Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
• Coach and build human capabilities to have a deep understanding of what customers need and expect, and be able to translate into action plan for each customer segment, estimate ROX, through to execution.
• Supervise all customer communication approval to ensure clarity and best CX.
• Work with people culture to infuse CX culture into FWD TH through CX pillars, company goals, customer community, PCD, clarity guideline to achieve FWD goal as to be customer-centric brand.
• Manage team and ensure good employee experience through communication, recognition, motivation and development to increase team engagement.
• Bachelor or Master Degree in business related field with strong academic background from reputable university.
• Design thinking will be advantage.
• At least 10-12 years of experience and proven success in team management, customer experience, product development, customer research and analysis.
• Good Communication in Thai and English.

Skills:

Usability Testing

Job type:

Full-time

• Conduct user research, including interviews, surveys, and usability testing, to gather insights into the needs and behaviors of wholesale banking clients.
• Collaborate with cross-functional teams to define product requirements and ensure a seamless user experience across all touchpoints.
• Create wireframes, prototypes, and user flows to effectively communicate design ideas and concepts.
• Create and deliver pixel perfect UI designs for mobile application and responsive website that align with best practices and industry standards, while also meeting the specific requirements of wholesale banking clients.
• Iterate on designs based on feedback from stakeholders and usability testing results to continuously improve the user experience.
• Work closely with developers to ensure the successful implementation of design solutions and maintain design consistency throughout the development process.
• Stay up-to-date on industry trends and best practices in UX/UI design, and advocate for the integration of new technologies and methodologies where appropriate.
• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• Proven experience in UX/UI design, with a strong portfolio showcasing your design process and successful projects in the financial services or wholesale banking sector preferred.
• Proficiency in design tools as well as prototyping tools such as Adobe XD, Sketch, or Figma,.
• Strong understanding of user-centered design principles and methodologies, with the ability to empathize with users and advocate for their needs throughout the design process.
• Excellent communication and collaboration skills, with the ability to effectively communicate design ideas and rationale to stakeholders at all levels of the organization.
• Experience working in an Agile development environment is required.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

Skills:

Business Development, Marketing Strategy, Finance, English

Job type:

Full-time

• กำหนดแผนการติดตั้งระบบบริการจัดการทางการเงินมาตรฐานให้กับลูกค้าธุรกิจขนาดใหญ่ ทั้งภาคราชการรัฐวิสาหกิจ ภาคเอกชน และสถาบันทางการเงิน ให้สอดคล้องกับแผนการขาย.
• รวบรวม Requirement ของลูกค้ารวมถึงหน่วยงานที่นำเสนอขายผลิตภัณฑ์บริการจัดการทางการเงินเพื่อนำมาเป็นข้อมูลในการปรับปรุงพัฒนาระบบงาน ในกรณีที่ต้องมีการพัฒนาระบบ และนำเสนอหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการตามขั้นตอน IT Process ในการพัฒนาระบบงานต่อไป.
• ดำเนินการติดตั้ง ให้คำปรึกษา สอนการใช้งาน และแนะนำบริการจัดการทางการเงินแก่ลูกค้าธุรกิจขนาดใหญ่ทั้งภาคราชการ รัฐวิสาหกิจ ภาคเอกชน และสถาบันทางการเงินให้สามารถใช้บริการไ ...
• ร่วมกับเจ้าหน้าที่ทีมขายของธนาคารในการติดตั้งระบบงาน ให้คำแนะนำและสอนการใช้งานแก่ลูกค้า.
• ติดตามรวบรวมข้อมูล ประเมินผลการติดตั้งระบบงาน และสรุปปัญหาในการติดตั้งและการใช้ระบบบริการจัดการทางการเงิน รวมทั้งแจ้งหน่วยงานที่รับผิดชอบดำเนินการปรับปรุงและแก้ไข.
• รวบรวมข้อตกลงการใช้บริการจัดการทางการเงินมาตรฐานของลูกค้าธุรกิจขนาดใหญ่ ทั้งภาคราชการ รัฐวิสาหกิจ ภาคเอกชน และสถาบันทางการเงิน.
• เป็นศูนย์กลางการให้ข้อเสนอแนะ คำปรึกษา รวมถึงการแก้ไขปัญหาภายหลังการใช้บริการผลิตภัณฑ์บริการจัดการทางการเงินแก่ลูกค้า.
• รวบรวมปัญหาการใช้บริการจัดการทางการเงิน พร้อมทั้งกำหนดมาตรการป้องกัน และแก้ไขปัญหาเชิงรุก ตลอดจนประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการพัฒนาปรับปรุงผลิตภัณฑ์ และรวบรวมข้อมูลความต้องการของลูกค้ารวมถึงวิเคราะห์ปัญหาที่เกิดขึ้น กับระบบ เพื่อนำเสนอฝ่ายผลิตภัณฑ์ บริการจัดการทางการเงิน เพื่อเป็นข้อมูลในการปรับปรุงและพัฒนาระบบงานให้มีประสิทธิภาพมากยิ่งขึ้น.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการให้ข้อแนะนำการให้บริการ ติดตาม และแก้ไขปัญหาให้กับลูกค้าและพนักงานธนาคาร.
• ร่วมทดสอบและประสานงานในการให้บริการผลิตภัณฑ์ด้านบริการจัดการทางการเงินก่อนใช้บริการจริง.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
• มีความรู้ ด้านการกำหนดกลยุทธ์ทางธุรกิจ (Business Strategy) การพัฒนา วิเคราะห์ วางแผนผลิตภัณฑ์และการบริหารการตลาด พร้อมทั้งสามารถจัดทำแผนธุรกิจและแผนการตลาด.
• มีความรู้ด้านการพัฒนา วิเคราะห์และวางแผนผลิตภัณฑ์ การบริหารการตลาด การส่งเสริมการตลาด การบริหารสารสนเทศด้านการตลาดหรือมีประสบการณ์ในงานอื่นๆ ที่เกี่ยวข้อง.
• มีความรู้ความเข้าใจในผลิตภัณฑ์บัตร ผลิตภัณฑ์ธนาคารอิเล็กทรอนิกส์ และผลิตภัณฑ์บริการจัดการทางการเงิน.
• มีทักษะในการวิเคราะห์ข้อมูล การนำเสนอและความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
• สามารถวิเคราะห์ปัญหาและแก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีความสามารถในการใช้ภาษาอังกฤษอยู่ในระดับดี.

Skills:

Leadership Skill, Negotiation, English

Job type:

Full-time

• Responsible for planning and selecting a range of Food/ Non Food/ Dry Food to sell in retail outlets.
• Set up all plan to achieve sale and plan other income.
• Manage and control budget to allocate as each supplier.
• Assessing the customer demand, including price, quality and availability.
• To capture, analyze, and predict the future market trends; and ready to change in demand.
• To realize the store policy, and implemented.
• To always evaluate for company financial budgets towards Non Food / Non Food Department and policies.
• Be able to maximize profits at competitive prices via bench marking with rivals.
• Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning.
• To understand products season (Non Food), popularity and product time manner.
• Regularly reviewing performance indicators, such as sales and discount levels.
• Managing plans for stock levels.
• Reacting to changes in demand and logistics.
• Meeting suppliers and negotiating terms of contract.
• Maintaining relationships with existing suppliers and sourcing new suppliers for future.
• Participating in promotional activities and understanding the customer needs.
• Writing reports and forecasting sales levels; and presenting to Senior Commercial Manager.
• Liaising with shop personnel to ensure supply meets demand.
• Training and mentoring junior staffs.
• Bachelor degree in marketing, international business administration or any related field.
• Minimum 2 years experiences in sourcing or buying experience in Food/Non Food/Dry Food product assortments.
• Team Leader, Possess sound leadership skill and be able to lead a merchandising team.
• Strong negotiation skill and good sense of Merchandising and commercial.
• Initiative, proactive, positive thinking and can do attitude.
• Multitask, quick response and can work under pressure.
• Resulted and details oriented.
• Good command of English.
• Excellent in computer usage of MS Office.
• ประสบการณ์ที่จำเป็น
• 2 ปี.
• ระดับตำแหน่งงาน
• ระดับหัวหน้างาน.
• สายงาน
• จัดซื้อ.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Skills:

Risk Management, Project Management, English

Job type:

Full-time

• Convert insights into business recommendations and format proposition plans and cascade to store executions.
• Be the project manager in transformation initiatives collaborating and engaging in agile way with right stakeholders at the right timing to gain sponsorship and ownership on the plan.
• Ensure that the Blueprint of the format such as CIA model of New & Refresh store, layout, operation & manpower standard, etc. have been designed to meet format Strategy ...
• Spot risk, opportunity to reshape format strategy where possible.
• Follow Business Code of Conduct and always act with integrity and due diligence.
• Extensive experience in Retail business, Project /Program Management, Commercial & Business acumen.
• Negotiating and influencing skill, Understanding of Thailands macro/micro economic, geographic, demographic and customer behavior.
• Customer understanding and empathy.
• Digital commerce and multi-channel awareness.
• Ability to make data-driven strategic decisions.
• Communication and influencing skills.
• Change management skills.
• Risk management skills.

Experience:

1 year required

Skills:

Property Management / Development, English

Job type:

Full-time

• Identify new hypermarket and supermarket expansion strategy through and mapping analysis and site visits.
• Select the right sites to deliver a strong new store opening programme in assigned area. Lead the network planning for priority cities and towns.
• Collaborate closely with Property Acquisition and Operations to share learnings on new store performance to guide their new site identification and sales forecasting.
• Be the region expert on site assessment, coaching and training less experienced colleagues providing feedback to other members of the region team on site quality and forecast issues.
• Share learnings with the lead Express manager and other regions for consistency.
• Visit and assess sites using provided tools to plan, analyse, and explore store catchment.
• Provide sales forecasts for high rent: high sales sites through local understanding, trade analysis, and risk assessment considering change in customers behaviour over time.
• Present and provide sound recommendation to new store investment through quality reporting.
• Track competitors movement in the region, measure and report impact incurred to both current and future stores in pipeline.
• Complete post opening review of new store performance through customer exit survey and My Lotuss s analysis. Recommendations are shared with Marketing to improve customer s shopping trip.
• Share key learnings from post opening review with the rest of Go Fresh new site PA & PR team to improve future site selection accuracy and input into finance PIR.
• Build strong partnership with the business colleague across areas of the business and gains their trust and mind.
• Bachelor or Master degree in Business, Economic, Statistics or related fields.
• At least 1-2 years experience in property development or related fields.
• Be able to lead projects and tracking timeline until the end of the process.
• Good analysis and presentation skills.
• Interpersonal and communication within team and cross-functional skills.
• Good communication in English.
• Proficiency in MS Excel and PowerPoint.
• Well Handle pressure and multi-tasking.
• Statistic skill will be an advantage.
• Enthusiastic to learn new things and ability to handle multi-tasks.
• Good geographic knowledge of Thailand (benefit).
• Can travelling to upcountry and stay overnight alone.

Skills:

Sales, Business Development, Market Research, English

Job type:

Full-time

• Lead the sales strategy for the company for Thailand and internationally.
• Lead the business development strategy for the company for Thailand and internationally.
• Lead the company's overall sales process and culture development.
• Build and manage sales and business development teams.
• Contribute to companies sales and business development activities, and client meetings.
• Take ownership of the proposal process for all new client projects.
• Contribute to market research.
• Maintain ongoing relationships with key clients as Account Manager, to increase business, and help ensure a smooth working relationship between us and our clients.
• Establish and manage OKRs for sales and business development team.
• Represent the company at various community and/or business meetings to promote the company.
• Analyze and evaluate the effectiveness of sales, methods, costs, and result.
• Marketing.
• Work closely with marketing manager and marketing team to establish and improve on marketing process.
• Establish a good process and collaboration between sales and marketing teams.
• Contribute to marketing strategy for attracting new customers locally and internationally.
• Establish and manage OKRs for marketing team.
• Share sales/customer insights to improve on Marketing efforts.
• Work with marketing to gain more insight on customer behavior.
• Work with Marketing team to deliver results within budgets set.
• Ideally you bring a mix of the following skills and experiences:
• Professional services and/or consulting business background, preferably in the international IT consulting companies in Thailand or regionally.
• Experience working with technology companies.
• Seniority to be a credible counterpart to talk with client decision-makers at CxO and VP levels.
• Ambitious and driven personality, willing to take ownership of actions.
• Fluent in English.
• 10+ years of relevant leadership and business development experience.
• A degree in computer/technology/business related discipline or equivalent work experience.
• Experience with building and managing sales and marketing teams.
• Experience with Software Industry or consulting.
• Experience working with marketing teams, or managing marketing teams.
• Strong analytical skill and understanding of full marketing-sales funnel metrics.
• Experience in dealing with Corporates and stakeholders.
• Hands-on and willing to roll up sleeves with flexibility.
• Preferably experienced with Sales CRMs like Pipedrive or Hubspot.
• 10(15) days annual paid vacation.
• Flexible working hours.
• Health insurance.
• Life insurance.
• Free Lunch every Tuesday & Thursday.
• Provident Fund.
• An office in the heart of Bangkok, just meters from MRT stations.
• International work environment with over 16 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.
• ทักษะที่จำเป็น
• Sales.
• English (Very Good).
• ประสบการณ์ที่จำเป็น
• 10 ปี.
• ระดับตำแหน่งงาน
• ระดับผู้บริหารระดับสูง.
• สายงาน
• งานขาย.
• การตลาด / โฆษณา.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• 100,000 - 120,000 THB.
• อายุ
• ตั้งแต่ 22 ปีขึ้นไป.

Skills:

Sales, Product Development, Negotiation, English

Job type:

Full-time

• Responsible for sales in Cosmetic Ingredients division.
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
• Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.

Skills:

Quality Assurance, Assurance, Finance

Job type:

Full-time

• Manage relationships with key account customers and approach potential target to be Makro customers. Also identify market opportunity, un-tapped areas to increase sales and margin.
• Work closely with Key Account HO to define development strategy for individual Key Account Customers to increase customer spending and loyalty.
• Dealing with the Influence and Decision Maker of Key Account Customers to succeed the Top Line and Bottom Line target (KPIs: Sales & Profit and number of valuable accou ...
• Work with Store SGM/CDM/ASGM/Fresh Manager/Section Manager and Commercial to develop effective customer activities plan by individual Key Account Customer on a regular basis.
• Work with Store Operation team (SGM/CDM/ASGM) to ensure effective communication/ transaction of customer agreement and expectation to meet 100% customer satisfaction.
• Coordinate with Commercial team, Quality Assurance, and O2O store team to ensure product supply and product quality are within an agreement with Key Account Customers.
• Work with Finance on risk assessment of those potential customers to ensure zero risk to Makro.
• Collaborate, prepare and support documents for Legal on credit sales agreement to be in line flavour of Makro.
• Ensure good working relationship with internal and external customer in achievement of optimum customer satisfaction.
• Problem solving for customer satisfaction in primary level and find solution.
• Graduate of Business Administration, Management, Marketing, Economics, computer science or related courses.
• At least 3-4 year supervisory experience in sales and Key Account Customers management of international and/or multi-international organization.
• Computer literate, Selling skills, Negotiation skills, Communication skills, Time management, Project management.
• Pleasant, self-motivated, well-organized, thorough in number, flexible and result oriented.
• Able to work travel and have own car preferable.
• Able to work 6 days a week.
• Interested candidate, please send resume in Word Format with academic records and recent photo via APPLY NOW.
• SIAM MAKRO PUBLIC COMPANY LIMITED.
• 1468 Phatthanakan Road, Khwaeng Suan Luang, Khet Suan Luang, Bangkok 10250.
• ประสบการณ์ที่จำเป็น
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• พัฒนาธุรกิจ.
• การจัดการ.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Skills:

Analytical Thinking, Negotiation, English

Job type:

Full-time

• Responsible for managing the respective brands by providing the right products and services that meet with the market requirements, and lead the team to achieve KPI targets (Net Sales, Margin %, Inventory, Growth %, Shipment Flow).
• Execute merchandise planning /OTB budget in line with company business target, including plan the product buying every season with merchandising team, review the plan to get the management s approval, placing orders, and do periodic forecasting & updates.
• Managing Category assortment with each Category-in-charge, Manage/Review Price & Margin structure, Distribution plan.
• Maintain and manage business relationship with Principal.
• Communicating, coordinating & collaborating in scope of Brand & Product performance, from buying/order selection to delivering and marketing/selling in the country on regular basis to meet expectations and mutual targets.
• Do analysis on sales, markdown, sell through %, market trends, competitive landscape, economic condition, competitor, and customer insight.
• Daily/weekly manage and monitor Sales Performance, Stock, Allocation Plan, Inventory Level, and Incoming Goods and take action needed.
• Review with the team to control future buying, margin, and ensure of sales achievement (monthly).
• Evaluating/monitoring implementation of existing plans according to current state of business, and adapting/adjusting/re-forecast in-season or future planning as needed in order to achieve optimum result.
• Reviewing & providing reports and analysis for both internal and external (principal) in order to ensure that we have the right product and the right price for the consumer - pricing activities, OTB, yearly marketing plan, Merchandise planning.
• Working closely with other related department (marketing, visual merchandising, operation) for better coordination & arrangements.
• Managing Wholesale business/ E-commerce as necessary (wherever brand applicable).
• Bachelor s degree or higher in Business Administration, Economics, Merchandising, Marketing, or related field.
• At least 7 years experience as Key Account Manager or Merchandise Manager, and 5 years of experience in Retailer or similar Customer-centric industry.
• Being accustomed to working with multiple departments and international operators.
• Solid skill in Buying, Merchandising, planning and budgeting/ OTB, brand management, marketing coordination, market trends, and retail system.
• Good in leadership, conflict management, and business orientation.
• Good sense of products knowledge and market trends related to products assortment as assigned.
• Good English communication skill for both speaking and writing.
• Good interpersonal, communication, people management and organizational skills.
• Strong business acumen, analytical thinking, and negotiation skills.
• Interested candidate, please send resume in Word Format with academic records and recent photo via APPLY NOW.
• SIAM MAKRO PUBLIC COMPANY LIMITED.
• ประสบการณ์ที่จำเป็น
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• จัดซื้อ.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Experience:

3 years required

Skills:

Excel, Document administrative, English

Job type:

Full-time

• Represent a good image of the shopping mall and company.
• Supervise team members in delivering beyond expectation service standards.
• Manage the smooth operation at service counters including
• Queue Management
• Operational Issue Resolution
• Service Accuracy
• Documentation and Stock Management
• Promotion & Rewards Management
• Team Coordination.
• Handling and resolving ongoing or escalated customer cases and complaints as assigned by managers.
• Promote company initiatives.
• Support other teams during activities and events.
• Functional Skills & Experiences.
• 3-5 years experience in customer service which at least 1 year in supervisor role.
• Experience in customer complaint management.
• Competence in Computer & Digital Literary (Email and Intermediate MS Excel).
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• Hours of operation: 5 working days per week.

Experience:

3 years required

Skills:

eCommerce, Business Development, English, Thai

Job type:

Full-time

• Engaging and building relationships with key sellers to plan assortment, pricing, costing, promotional and campaign activities on Lazada to achieve sales goals.
• Analyzing and preparing weekly performance figures to management, active participation in weekly and monthly business reviews.
• Initiate portfolio strategy and implement execution plan.
• Developing understanding of Fashion category dynamics in the market, spotting trends and support category manager to develop category strategy to grow the segment on Lazada, experience in e-commerce industry will be a plus point.
• Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and retention.
• Establish strong relationships with brands & sellers, and support their activities on our platform, as well as store launches, sales campaigns and brand events.
• Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensure changes in our business create win-win scenarios for Lazada and our sellers.
• Bachelor s Degree in related fields.
• Minimum 3 years of work experience in e-commerce, retail, brand or business development role in fashion or related industry, experience in e-commerce platform will be a plus point.
• Strong business judgment backed by analytical mindset and comfort generating and evaluating various forecasts, metrics, and analyses.
• Innovative problem-solving skills; dissecting root causes of problems and implementing solutions.
• Excellent interpersonal and communication skills, both written and verbal with proven ability to represent your organization in external meetings.
• Demonstrated ability to influence others, multi-tasking and meeting deadlines.
• A self-starter takes ownership and passionate in driving results - comfortable in fast-moving entrepreneurial environment.
• Passionate in improving both customer and seller excellence.
• Team spirit and enthusiasm in daily development growth.
• High proficiency in use of Microsoft Excel and PowerPoint.
• Fluency in Thai and English languages, both written and spoken.

Experience:

1 year required

Skills:

eCommerce, Marketing Strategy, English

Job type:

Full-time

• Campaign planning: brainstorm with the campaign manager and commercial team to plan category campaigns each month in terms of focused subcategory/assortments and concepts.
• Campaign execution: manage ends-to-ends operations includingo Coordinate with various cross-functional stakeholders, including the commercial team on assortment and deals hunting, the onsite and marketing teams on customer communication (onsite visibility, social media, affiliates), and the graphics team on artwork briefs.
• Develop campaign landing pageo Create campaign voucherso Set up CRM app pushes and inbox messages.
• Campaign analysis: Develop campaign post-mortem reports to review performance and identify areas for improvement.
• Other Responsibilities: Support other strategic activities and initiatives requiring onsite traffic and visibility to drive category growth or buyer and seller engagement.
• 1-2 years of experience preferably in e-commerce, starts-up or merchandising.
• Good attention to detail, organized and can independently manage own time in a fast-paced environment.
• Pro-active attitude and excellent problem-solving skills.
• Good command of English.
• Excellent team work with strong communication and can build relationships with people from different backgrounds.
• Analytical skills to understand performance in order to optimize and improve future campaigns.

Experience:

5 years required

Skills:

Product Development, Market Analysis, Quality Assurance, English

Job type:

Full-time

• Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network, SD-WAN, network security, and WiFi solutions.
• Define product roadmaps, features, and enhancements based on strategic goals and customer feedback.
• Collaborate with internal stakeholders to align product plans with overall business objectives.
• Lead the end-to-end product development process, from concept to launch, ensuring products are delivered on time and within budget. Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams. Conduct regular reviews of product development progress, identify bottlenecks, and implement solutions to ensure timely delivery.
• Stay current with industry advancements, emerging technologies, and best practices in network, SD-WAN, network security, and WiFi domains. Drive innovation by proposing and evaluating new features, technologies, and approaches to enhance product offerings.
• Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.
• Oversee quality assurance and testing processes to ensure that products meet high standards of reliability, security, and performance. Collaborate with testing teams to identify and resolve product issues in a timely manner.
• Conduct market analysis and gather customer insights to identify new opportunities for product enhancements or new offerings. Utilize customer feedback and data to refine existing products and guide future development efforts.
• Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's degree preferred).
• 5-10 years of experience in product management or product development roles within the network, SD-WAN, network security, or WiFi domains.
• Strong technical background with a proven track record of delivering successful products in complex technology environments.
• Excellent project management skills, including the ability to prioritize tasks, manage schedules, and lead cross-functional teams.
• Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical teams.
• Demonstrated ability to drive innovation and stay current with industry trends and emerging technologies.
• Relevant certifications (e.g., CCNA, CCNP, CISSP, CEH, CISSP, CISM, CCSP, CWS) are a plus.
• Experience with agile development methodologies is highly desirable.
• English Professional Working Proficiency is required. (This position reports to an expat manager.).
• Why Join Us:
• Opportunity to play a critical role in shaping the future of Enterprise Data Services.
• Work in a collaborative and dynamic environment that encourages innovation and professional growth.
• Be part of a company committed to delivering top-tier solutions to clients worldwide.

Experience:

3 years required

Skills:

Customer Relationship Management (CRM), eCommerce, English, Thai

Job type:

Full-time

• In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category.
• You must be a team player and demonstrate a passion for work.
• Establishing strong relations with Brands and supporting their performance, as their business advisor and main contact point.
• Developing understanding of assigned category dynamics in the market, spotting trends and support category manager to develop assortment planning to grow brand portfolio on Lazada.
• Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce businessBusiness Planning:
• Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth.
• Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
• Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
• Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and retention.
• Bachelor or Master Degree in business administration, marketing and economics or related fields.
• 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
• Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
• Strong knowledge of using Excel, PowerPoint, etc.
• Result-oriented and able to problem solve as well as multi-task well.
• Strong ownership and attention to detail.
• Adaptable and proactive, thriving in a fast-paced and dynamic environment.

Experience:

5 years required

Skills:

Management, Good Communication Skills, English

Job type:

Full-time

• Support other HR expertise activities (i.e. Human Capital Dev., People Performance Management, and employee engagement etc.).
• Support the execution of day-today people operation to serve Line Manager needs, as well as coordinate with relevant functions to come up with the solution to address issues that are raised.
• Support the execution of HR initiatives to Line Managers in term of people movement, job evaluation and other people related issues to ensure effective HR implementatio ...
• Manage the execution of exit interview and recruitment operations at the Non-Head of level.
• Update monthly organization structure and ensure accuracy of employee data in the system.
• Perform other related duties as assigned.
• Professional Experience.
• Bacherlor Degree.
• 5 years of HR related experiences.
• HRBP background in Manufacturing are preferable.
• Has background in Business Partner in Manufacturing with Non-HR relevant experience will be considered.
• Other Requirement.
• Good communication, interpersonal and customer service skills.
• Good command of English literacy and computer skills.
• Computer literate in Microsoft Word, Excel and Power Point.

Job type:

Full-time

• Transport Operation Manager is responsible for supporting the efficient and effective functioning of transportation processes within an organization. This role involves overseeing day-to-day operations, managing ground operation, and ensuring compliance with industry regulations. Transport Operation Manager will collaborate with various teams to ensure that goods will be dispatched and delivered to both internal customer and external customer timely and correctly.
• Transportation Operations:
• Supervise and coordinate daily transportation activities, ensuring timely delivery and pickup of goods.
• Monitor and manage fleet operations with selected vendor, including vehicle maintenance, driver scheduling, and route optimization.
• System Management:
• Oversee the utilization of transportation management systems (TMS) and related technologies.
• Collaborate with IT teams to troubleshoot and resolve system issues, ensuring seamless integration with other organizational systems.
• Route Optimization:
• Analyze transportation data to optimize delivery routes, reduce transit times, and enhance fuel efficiency together with Control Tower Team
• Implement strategies to improve the overall performance of transportation routes.
• Team Leadership:
• Lead and motivate a team of Supervisor, Officer, Controller, and Dispatcher.
• Conduct regular performance reviews and provide training to enhance team skills.
• Technology Implementation:
• Identify and implement technology solutions to enhance transportation operations, such as GPS tracking, route planning software, and communication tools together with Control Tower Team
• Compliance and Safety:
• Ensure compliance with transportation regulations and safety standards.
• Vendor Management:
• Build and maintain relationships with external transportation vendors, and ensuring service level agreements are met.
• Evaluate vendor performance and address issues as they arise together with other related division such as Control Tower Team
• Reporting and Analysis:
• Generate regular reports on key performance indicators (KPIs) and analyze data to identify trends and areas for improvement.
• Present findings and recommendations to senior management.
• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
• 6+ years of experience in transportation operations and management.
• Familiarity with transportation management systems and related technologies.
• Strong leadership and interpersonal skills.
• Knowledge of relevant regulations and safety standards.
• Excellent problem-solving and decision-making abilities.
• Proficient in using MS Office and other relevant software..

Experience:

3 years required

Skills:

Excel, Data Analysis, Statistical Analysis, English

Job type:

Full-time

• Utilize data-driven approach to analyze logs and user feedback to improve the coverage, resolution rate and customer satisfaction.
• Become an expert and drive leadership and execution in processes, initiatives, and functionality as related to Customer Care platform including artificial intelligence products.
• Work extensively with cross-functional stakeholders (Customer Experience, R&D, particularly algorithms engineers and product managers) to identify and implement optimal ...
• Construct and maintain knowledge base which align to local market needs/ customization.
• Conduct user testing and support rollout for new features in local context.
• Instruct AI model through annotation and prompt engineering.
• Proposing and tracking key indicators and evaluation metrics of Customer Care and AI products.
• Connecting technology, products, operations and other teams to drive for business changes.
• Fluent in English written and verbal communications skills is a must.
• Business level in Mandarin written and verbal communication skills is a plus.
• Strong empathy and focus on people, customer experience and satisfaction.
• Strong analytical skills to analyze significant amounts of data with a high level of accuracy and always maintaining attention to detail.
• Proficient in Excel.
• Demonstrated ability to implement process and identify continuous improvement opportunities.
• Ability to work in a fast-paced environment where priorities change often.
• Experience with Data Analytics tools and Statistics (Python, SQL, Power BI) is a plus.
• Understanding on current NLP/NLU/Large Language Model trend is a plus.
• Bachelor s degree with 3-5 years experience.
• Prior experience in the contact center or ecommerce industry is a plus.
• Prior experience in machine learning, AI, pattern recognition, data mining, and statistics is a plus.
• Strong interest and belief in AI technology.

Job type:

Full-time

• Collaborate with business stakeholders to identify technology enablers to grow the business
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget
• Use metrics and data visualization to report progress and support data-driven decision making
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven)
• Work closely with QA team to create the test cases and perform the UAT to make sure the highest quality of products
• Analyze product usage and customer feedback to improve the product
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Bachelor's degree in Information Technology, Computer Science or related fields
• At Least 5 years of experience as a Project Manager/Product Owner/Business Analyst or similar role
• Strong leadership and people management skill
• Have Experience in Developer, Software Engineer or System Analyst Positions
• Self-motivated, eagerness to learn and embrace new challenge.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (WFA every friday).