Filter Jobs

Experience:

2 years required

Skills:

Content Creator, Social Media Management, Creativity, English, Thai

Job type:

Full-time

• Develop and implement a content plan aligned with the organization's objectives and target audience to publish on social media. Identify key content themes, messaging, and channels to maximize engagement and reach.
• Create content that matches the content pillar strategy.
• Provide copywriting content that triggers consumer/customer insights.
• Seek the opportunity to create the 'Real-time Content' for brand engagement.
• Ensure the content is creative, informative, and aligned with branding strategy and communication guidelines.
• Channel: Facebook, Instagram, YouTube, Twitter, TikTok, etc.
• Collaborate with cross-functional teams such as creative, media, design, and social media to align content efforts with overall campaigns and initiatives. Work closely with subject matter experts to gather information and ensure accuracy in content creation.
• Excellent communication in both English and Thai.
• Excellent use of social media across different platforms.
• Bachelor s degree in communication arts, marketing, journalism, or related fields.
• At least 2 years of experience in Content Creation, Creative Writing, with a focus on Digital Media.
• Highly driven and self-motivated, passionate about social business, and wanting to help create value for others.
• Excellent listener and observant with a willingness to learn from others.
• Excellent critical thinking and analytical skills.
• Good interpersonal skills, humble, responsible, and accountable.

Experience:

No experience required

Skills:

English, Thai

Job type:

Internship

Thong Lor (Panjit Tower, Sukhumvit 55, Sub District Khlong Tun Nua, Sub Area Wattana, Bangkok 10110).

Experience:

No experience required

Skills:

English

Job type:

Internship

• Role Overview:
• We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommerce Intern, you will work closely with our ecommerce and marketing teams to support the growth and optimization of our online store..
• Assist in creating, managing, and optimizing online advertisements across various pl ...
• Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
• Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
• Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
• Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
• Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
• Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
• Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
• Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
• Strong interest in digital marketing, ecommerce, and the wellness industry.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
• Basic understanding of SEO and content marketing principles.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational skills..
• What We Offer:
• Hands-on experience in a rapidly growing ecommerce business.
• Opportunity to learn from experienced professionals in digital marketing and ecommerce.
• Exposure to the wellness and functional foods industry.
• Flexible working hours and remote work options.
• Potential for full-time employment upon successful completion of the internship.

Experience:

No experience required

Skills:

Content Creator, Creativity, Creative Writing, English

Job type:

Full-time

• ผลิตเนื้อหาและจัดทำรูปแบบการนำเสนอที่ตอบโจทย์กับทิศทางของ The Secret Sauce.
• มีส่วนในการเป็นเบื้องหน้านำเสนอเนื้อหาหรือดำเนินรายการของ The Secret Sauce.
• ปริญญาตรีทุกสาขา.
• มีความรู้ ความเข้าใจเรื่องธุรกิจ เศรษฐกิจ และการพัฒนาตนเองของผู้นำ.
• มีความรู้ ความสามารถในการวิเคราะห์ประเด็นและสถานการณ์ต่างๆ.
• มีทักษะในการผลิตเนื้อหาโดยไม่จำกัดรูปแบบ เช่น วิดีโอ คลิปสั้น งานเสวนา และอื่นๆ.
• มีทักษะในการสื่อสารภาษาอังกฤษในระดับที่ดี.
• มีความยืดหยุ่นในการทำงาน พร้อมทำงานนอกเวลาหากจำเป็น.
• หากมีประสบการณ์ด้านการผลิตเนื้อหาในสื่อธุรกิจและเศรษฐกิจมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.

Experience:

2 years required

Skills:

Content Creator, Creativity, Creative Writing, English

Job type:

Full-time

• ผลิต ตรวจสอบ พัฒนาคอนเทนต์ และคอนเทนต์พิเศษต่างๆ ตามความรับผิดชอบ.
• วิเคราะห์และนำเสนอแผนการพัฒนาคอนเทนต์และรูปแบบการนำเสนอใหม่ๆ ทั้งในรูปแบบบทความ อินโฟกราฟิก และวิดีโอ.
• ติดต่อประสานงานกับหน่วยงานที่เกี่ยวข้อง เพื่อนำข้อมูลต่างๆ มาผลิตเป็นคอนเทนต์ที่ตรงตามความต้องการของกลุ่มเป้าหมาย.
• ปริญญาตรี สาขาการเงิน การธนาคาร การบัญชี เศรษฐศาสตร์ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้านงานข่าวเศรษฐกิจ การเงิน การธนาคาร ตั้งแต่ 2-4 ปี.
• มีทักษะการวิเคราะห์ข้อมูล ทักษะการสื่อสาร และความคิดสร้างสรรค์.
• มีความรู้ ความเข้าใจในประเด็นเศรษฐกิจมหภาค นโยบายการเงินและการคลัง.
• มีความรู้ ความเข้าใจในประเด็นสินทรัพย์การลงทุน ได้แก่ หุ้น ตราสารหนี้ กองทุน ทองคำ สินค้าโภคภัณฑ์ คริปโตเคอร์เรนซี และอื่นๆ.
• มีความรู้ ความเข้าใจในประเด็นอุตสาหกรรมจัดการสินทรัพย์และความมั่งคั่ง (Asset and Wealth Management).
• มีความรู้ ความเข้าใจในประเด็นธุรกิจและบริษัทที่อยู่ในตลาดหลักทรัพย์ทั้งไทยและต่างประเทศ.
• มีความรู้ ความเข้าใจ และสามารถผลิตข่าวทั้งในรูปแบบของข้อความ ภาพ เสียง และวิดีโอ.
• มีความรู้ ความเข้าใจผู้ชมและลูกค้า เพื่อออกแบบและพัฒนาสินค้ารูปแบบใหม่ๆ.

Experience:

1 year required

Skills:

Creativity, Thai

Job type:

Full-time

• ปริญญาตรีในสาขาการสื่อสาร การตลาด หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ในการสร้างเนื้อหาหรือการตลาดดิจิทัลอย่างน้อย 1-2 ปี.
• มีทักษะการเขียนและการสื่อสารที่ดี.

Job type:

Full-time

• Date: 25 Sep 2024 Location: Bangkok (กรุงเทพมหานคร), Thailand, 10900
• ROLE & RESPONSIBILITY.
• Lead for development Disinfectant/Preservative + Surfactant marketing strategy focusing Personal care, Industrial & Institution cleaning, Paint & Coating and others 2.Lead for commercial development and market expansion cover in SEA market 3.Lead for Initiate and create activity for marketing and sale for focus end market (Personal care, Industrial & Institution cleaning, Paint & Coating and others) 4.Support technic ...
• EXPERIENCE.
• Experience in Industrial and Institution(I&I) cleaning is preferred.
• Experience on market/commercial development situation of Disinfectant/Preservative + Surfactant and/or specialty chemical product/business.
• Experience / well understand on the process and practice of technical service and/or technical sale engineer.
• Experience and understand process/how of product formulation development; Experience in I&I cleaning is preferred.
• Experience on the specialty chemical (i.e. D+S product) manufacturing/production.
• Experience market development for Personal care, Industrial and Institution cleaning(I&I) and Paint & coating business.
• Experience as technical sale, sale engineer for Surfactant, Disinfectant, preservative product.
• Strong experience in cross functional work involving commercial, technical, R&D, strategy as well as business development.
• Understand / experience in financial performance for running the business.
• EDUCATION.
• Bachelor or higher in Chemical Engineering, Chemical Technology, Petroleum/Petrochemical Technology are preferred, or other Engineering discipline/ Economics.
• OTHER REQUIREMENTS.
• Possess strong English communication, be extremely logical & Service Mind.

Skills:

Social Media Management, Content Creator, Japanese, English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in English and in Japanese.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

Experience:

2 years required

Skills:

Content Creator, Social Media Management, Creativity, English

Job type:

Full-time

• ติดตามเทรนด์ อัพเดทข่าวสารวงการ skincare อยู่อย่างสม่ำเสมอ.
• วางแผนการลง content ทั้งรายสัปดาห์ และรายเดือน ในทุกๆ platform online.
• คิดรูปแบบการนำเสนอ content ตามแผนที่วางไว้.
• ทำงานร่วมกับทีม graphic เพื่อผลิต content ลง platform online ต่างๆ.
• ลง content และติดตามดู performance /ตอบคำถามใต้โพสต์ / สรุปผล performance ของ content.
• ค้นคว้างานวิจัย เพื่อนำข้อมูลมาประกอบการทำ content.
• อัพเดทเทรนด์การเสพ content ของผู้ใช้ social media ในแต่ละ platform online.
• มีความชอบ/หลงใหลใน skincare.
• มีประสบการณ์ด้านงาน content creator สายงาน skincare 2 ปีขึ้นไป.
• รู้จักแนว content ในแต่ละ platform online ต่างๆ เป็นอย่างดี.
• ชอบค้นคว้าศึกษาหาข้อมูล และสามารนำงานวิจัยมาใช้ประกอบ content ได้.
• ชอบติดตามข่าวสารในทุกๆ platform online ตลอดเวลา (ตามทันทุกเทรนด์ skincare จะพิจารณาเป็นพิเศษ).
• สามารถใช้ AI ช่วยทำงานได้..

Skills:

Adobe Photoshop

Job type:

Full-time

• ศึกษา เรียนรู้ Explore learning design & technology ใหม่ๆ ให้คำปรึกษา วิเคราะห์ learning requirements แก่ Trainer และร่วมออกแบบ สื่อการเรียนรู้ ในรูปแบบต่าง ๆ ที่สอดคล้องกับวัตถุประสงค์ในการเรียนรู้ และ learner centric.
• วางแผน และพัฒนาสื่อการเรียนรู้ ตาม requirements, รูปแบบ, timeline ตามที่ได้ตกลงร่วมกัน.
• ร่วมกับ Trainer วางแผน และปรับปรุงสื่อการเรียนรู้ที่มีอยู่ ให้ทันสมัย สามารถเรียนรู้ได้หลากหลายรูปแบบ anywhere, anytime.
• สนับสนุนงานด้านระบบเสียง ระบบภาพในการจัดอบรม งาน corporate events หรือการประชุม online ของผู้บริหาร.
• วางแผน ดำเนินโครงการ หรือร่วมดำเนินโครงการอื่น ๆ ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาปริญาตรี สาขานิเทศศาสตร์ / ศึกษาศาสตร์ สาขาเทคโนโลยีและสื่อสารการศึกษา.
• มีประสบการณ์การออกแบบสื่อการเรียนการสอนอย่างน้อย 3 ปีขึ้นไป.
• มีความรู้ความเข้าใจในการการออกแบบสื่อการเรียนรู้และหลักสูตร platform การเรียนรู้ การทำ website การออกแบบ solution การนำเทคโนโลยี/โปรแกรม/แอปพลิเคชันด้านการเรียนรู้มาใช้.
• มีประสบการณ์ถ่ายวีดีโอ ถ่ายทำ ออกแบบ และตัดต่อได้.
• สามารภใช้ Adobe Photoshop, Canva.
• มีทักษะด้านการจัดการโครงการ มีความคิดสร้างสรรค์.

Experience:

1 year required

Skills:

Creative Thinking, Creative Writing, Good Communication Skills, Teamwork, Positive Thinker

Job type:

Full-time

• ผลิตคอนเทนต์ให้เข้าถึงหัวใจลูกค้าในรูปแบบของ โพสต์รูปภาพ, รีวิว, บทความ และ VDO ผ่าน Social Media ทุกช่องทางของบริษัท.
• ส่งบรีฟ ประสานงานกับกราฟิกในการผลิตคอนเทนต์.
• ประสานงาน วางแผน จัดการไทม์ไลน์ในการลงคอนเทนต์ล่วงหน้าร่วมกับทีมการตลาด.
• ผลิตคอนเทนต์ส่งเสริมแคมเปญทางการตลาดต่าง ๆ ของบริษัท.
• บรอดแคสต์ส่งเสริมการขายผ่าน Line Official.
• ดูแลภาพรวมของคอนเทนต์ให้โดดเด่น คงเอกลักษณและตัวตนของบริษัท.
• อื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• ยินดีรับนักศึกษาจบใหม่.
• วันหยุดประจำปี.
• ทริปท่องเที่ยวประจำปี.
• ประกันสังคม.
• โบนัสตามผลงาน.
• งบพัฒนาความรู้และสุขภาพ 20,000 บาทต่อปี กรณีทำงานครบ 2 ปี.
• ค่าทำงานล่วงเวลา.
• AI Ratchaphruek (อัยย์ ราชพฤกษ์) 145/8 ถนนปลายบาง มหาสวัสดิ์ อำเภอบางกรวย นนทบุรี 11130.
• เวลางาน จันทร์-ศุกร์ 9.00-18.00 น.

Skills:

Content Creator, Quality Assurance, Mandarin, English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, English and Traditional Mandarin skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• shift timings/requirements to work weekends and holidays.

Experience:

5 years required

Skills:

Express, Assurance, Project Management

Job type:

Full-time

• The Technical Operation Manager for Mobility and Lubricant Services (Take Care of Your Car - TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region.
• The ideal candidate will have a strong background in operations management, a passion for customer service, and a deep understanding of the automotive industry that responsible in Operation Excellence role that manages the standard roll out of frontlin ...
• Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
• Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
• Support lubes category manager to implement their strategy at site level range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
• Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
• Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
• Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
• Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
• Consider Flexible Scheduling: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
• Shop Efficiency Audits: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
• Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
• Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
• Improve Customer Acquisition and Retention by service and CRM or CRT Program.
• Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
• Seasoned of project management and stakeholder management.
• Bachelor's degree in business administration, operations management, or a related field.
• Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service), preferably in the automotive or retail industry, with a focus on quick lube or oil change services.
• Proven track record of leading and managing teams in a fast-paced environment.
• Familiarity with automotive products, services, and industry trends, with a focus on oil change services and Shell lubricants.
• In-depth understanding of business operations, including financial management, budgeting, forecasting, and P&L analysis within a franchise or network setting.
• Proven track record of delivering exceptional customer service and building strong relationships with customers within a branded network environment.
• Ability to identify and address customer needs and concerns in a timely and effective manner, ensuring customer satisfaction and loyalty.
• Experience in managing Stock in operations, including inventory control, procurement, for automotive lubricants and related products.
• Familiarity with various operational software systems, such as POS systems, inventory management tools, and CRM platforms, specifically those used in the automotive or retail industry.
• Experience managing franchise operations, including franchisee relations, performance evaluation, and compliance within a branded network.
• Experience in driving process improvements and operational transformations while maintaining compliance with Shell's standards.
• Ability to analyze data and make informed decisions to improve performance, while considering the specific requirements and guidelines of Shell's franchise operations.
• Company Description.
• Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• An innovative place to work.
• There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Job type:

Full-time

• o Develop and manage comprehensive performance management frameworks across departments to ensure alignment with business goals.
• o Analyze operational performance data and KPIs to identify trends, areas for improvement, and process inefficiencies.
• o Lead regular performance reviews and deliver data-driven insights to key stakeholders to enhance overall business performance.
• o Identify and prioritize key improvement opportunities within the business.
• o Implement continuous improvement methodologies such as Lean Six Sigma to optimize processes and reduce costs.
• o Collaborate with department heads to design and execute strategic improvement projects that align with organizational goals.
• o Lead workshops and training sessions to build a culture of continuous improvement.
• o Utilize data analytics to track the effectiveness of performance improvement initiatives and to ensure performance targets are met.
• o Build and maintain dashboards and performance tracking tools to provide real-time visibility of operational metrics.
• o Present performance reports to senior leadership with recommendations for future improvements.
• o Lead the planning, execution, and delivery of strategic projects aimed at achieving business objectives.
• o Develop detailed project plans, define scope, allocate resources, and set key milestones.
• o Ensure all projects are delivered on time, within scope, and on budget.
• o Work cross-functionally with key departments (operations, finance, marketing) to ensure alignment of project objectives with business strategy.
• o Monitor and report project progress, risks, and issues to senior leadership and stakeholders.
• o Build strong relationships with internal and external stakeholders to ensure alignment of improvement strategies with business objectives.
• o Act as a liaison between country-level operations and regional teams to ensure the successful deployment of performance improvement initiatives.
• o Ensure all stakeholders are informed and engaged in performance management processes and improvement initiatives.
• o Minimum 8 years of experience in performance management, operations management, or process improvement, preferably in a multinational organization.
• o Strong track record of successfully implementing performance improvement strategies and driving operational excellence.
• o Experience leading complex cross-functional projects in a fast-paced environment.
• o Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• o Strong proficiency in data analysis tools (SQL, upper-intermediate to advance excel) and data visualization is a must.
• o Proficiency in project management tools and methodologies.
• o Excellent communication skills, with the ability to present information clearly and effectively to diverse audiences including senior leadership and cross-functional teams.
• o Solid understanding of Lean, Six Sigma, and other process improvement methodologies (Green Belt or Black Belt certification is a plus).
• o Strong business acumen and a strategic mindset.
• Languages: Fluent in English and Thai.

Experience:

4 years required

Skills:

Research, Project Management, Microsoft Office, English

Job type:

Full-time

• Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives.
• Leads QBO and Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
• Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together t ...
• Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.
• Client Servicing and Value Creation.
• Responsible for collecting Voice of Client on their experience & servicing quality, sending to country/cub-region Managing Director to feed into product or strategy team.
• Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model.
• Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client.
• Responsible for conducting the deliverables i.e., presentation, solution training, basic Q&A, ad-hoc analysis, etc. from customers.
• Discovering and Proposing.
• Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage.
• Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
• QualificationsYou will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendations, based on a deep understanding of client business and expertise across NielsenIQ solutions.
• Min. Bachelor Degree any major;.
• At least 4 years of experience in related field (client servicing in research agency, marketing consultant, project management-based job).
• A broad understanding of client sales and marketing issues.
• Knowledge of research techniques and methodologies would be an advantage.
• Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must.
• Min. 1 year in managerial level is preferable.
• Proven strong leadership skills.
• Excellent analytical skills.
• Excellent communication skills and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills is a must.
• Fluent in English both written and verbal is a must.
• Able to travel within Greater Bangkok is a must.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

Event Planning, Project Management, Marketing Strategy, English

Job type:

Full-time

• Take responsibility for Event at ICONSIAM mainly focus on traffic and sales drive.
• Plan and manage event & activities.
• Prepare all proposal and presentation for Event Plan.
• Develop and Implement marketing plan.
• Determine and manage the marketing budget.
• Coordinate with operations, partners, organizers, and other related functions about activities and Event Marketing.
• Coordinate with Mar. Comm. And Promotion Team in event organizing including preparing documents, brochure, POP and all communication plan.
• Negotiate with supplier to get effectively in the best result in term of quality and budgeting.
• Be able to find partners and sponsors related to event activities.
• At least graduated from Bachelor Degree or Master Degree in related fields.
• At least 5 years of Marketing experience.
• Good command in English.
• Experience in retail business would be a plus.
• Experience in project / event management.
• Possess can-do attitude.

Skills:

Purchasing, Negotiation, Inventory / Warehouse Management, English

Job type:

Full-time

• Work closely with the related such as Supplier, Designers to initiate the collaboration projects that align with to brand strategies.
• Research and select products from various brands that align with the store s merchandising strategy and customer preferences.
• Evaluate samples and trends to ensure the selected products meet quality and aesthetic standards.
• Update product displays regularly based on sales trends and inventory levels.
• Collaborate with management to forecast inventory needs based on sales patterns.
• Develop and manage purchasing budgets to ensure profitability and cost-effectiveness.
• Analyze sales data to identify trends and adjust merchandising strategies accordingly.
• Collaborate with marketing teams to plan promotions and advertising campaigns to drive sales.
• Prepare regular reports on sales, inventory levels, and market trends to inform decision-making.
• Establish and maintain positive relationships with suppliers and vendors to negotiate pricing, terms, and delivery schedules.
• Bachelor s degree in Business, Fashion Merchandising, Retail Management, or a related field.
• Previous experience as a merchandiser or in a related role within a retail environment, preferably with exposure to multiple brands.
• Strong analytical skills and the ability to interpret sales data and market trends.
• Excellent negotiation and communication skills to build strong supplier relationships.
• Proficient in retail management and inventory management software and Microsoft Office Suite (Excel, Word).
• Strong communication in English.

Skills:

Market Research, Research, Good Communication Skills

Job type:

Full-time

• Conducts market research and analysis to identify products that can be developed and adopted as CPAxtra s Own Brand.
• Work with branded team to conduct assortment review and identify Own Brand NPD plan.
• Coordinates with concerned Director, Sr. Buyer to identify existing shelf-products that are sellable and can generate desired sales and profits if developed and marketed as CPAxtra s Own Brand. Identifies suppliers who can co-develop these products.
• Launch new OB items on time and to targeted cost, to achieve Own Brand new launch budget SKUs and sales.
• Ensures that products being developed match or better quality than branded benchmarks and priced lower than the benchmark according to brand positioning.
• Travel, when necessary (i.e. to visit suppliers and producers).
• Commits to all agreements made with the suppliers (i.e. invoice control arrangements, price differences), all of which are subject to a written contract or confirmation.
• Work with QA team to ensure all new products are tested and pass according to Thai FDA standards, ensure OB quality meet customers expectation.
• Performs any other tasks not specified herewith as required / instructed by superior / management.
• Bachelor's Degree required or relatedwork.
• 10+ experience with merchandising and supplier relationships.
• Business acumen, Market & Customer knowledge.
• Result orientation, Good planning and execution.
• Good communication skills, Strong negotiation skills.
• Teamwork & collaboration cross functionally.
• Strong analytical skills and problemsolving.
• Able to work effectively with a wide range of people.
• Ability to manage multiple tasks atonce.
• Strong decision-making and problem solving skills.
• Demonstrates attention to detail /organizational skills.
• Ability to work autonomously in a fast-paced environment.
• Computer skills (MS office, advanced excel, Word).

Experience:

4 years required

Skills:

Research, Finance, Excel, English

Job type:

Full-time

• Regularly update market intelligence, understand the assigned portfolio, and come up with initiatives that increase sales productivities and revenue for both company and business partners.
• As a P&L owner; constantly monitor and analyze performance results of related points; top line numbers, sales production performance, solicitation cost, profit and loss, plan vs actual report, and portfolio mix to make sure bottom line meets company target. Recommend and/or implement appropriate changes.
• Research the current policyholder base and work with data analytic team to recommend segmenting the database, developing retention and conservation programs; launching campaigns.
• Develop action plans to ensure achievement of financial and strategic plans. This includes establishing annual launch schedules, including alternative launches, test launches relaunches, add-on and cross sell campaigns, etc. with recommend measurable profitable production objectives which can be achieved. It also includes submitting completed launch justifications on time.
• Provide guideline for improvement actions and accelerate/prioritize action needed for identified improvement solutions.
• Ensure DM team members and portfolio under supervision are monitored and expanded by identifying targeted list or other new campaigns.
• Understand reports and sources of data, and be able to give feedback.
• Team support for internal and external negotiations.
• Maintaining control over the Profit and Loss ratio.
• Implement a strategy that ensures timely billing collection through a comprehensive, end-to-end approach.
• This involves initiating the billing process, setting clear payment terms, actively following up with clients, and addressing any issues promptly.
• Effective control of your portfolio and billing process will help improve cash flow and financial stability.
• Project Management.
• Brief, negotiate and ensure all internal and external parties agree on concepts, responsibilities, procedures and timetables for each launch. External parties may include government regulators, sponsors, agencies letter shops and other vendors. Internal parties include Customer Service, Underwriting, Telemarketing, Direct Sales, Finance and Management in a country, regional and home office.
• Understand, able to communicate end-to-end process and manage assigned projects within timeline.
• Give guidance and make judgements for campaign implementation solutions.
• Make sure list management is as agreed with sponsors.
• Issue handling; such as business partners' specific requests and customer complaint.
• Any other duties as assigned. Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.
• Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.

Experience:

5 years required

Skills:

Management, Project Management, English

Job type:

Full-time

• Plans, develops and implements the strategic goals of Lotus s Pet Food & Pet Us business in alignment with the organizational goals.
• Establishing procedures that promotes the efficient workflow of the Pet Us business .
• Work in partnership with related parties to drive Pet Us business. Be an active link between store operations and other parties to fix problems and issues. .
• Identifies Pet Us performance trends, opportunities for improvement, customer profiling by store, store benefits and competitor analysis .
• Support and coach Pet Us Shop Manager and team and ensure they are capable of managing workload and deliver all KPIs .
• On the job training to new hired Pet Us Shop Manager and staff .
• Develops and implements staff development training and orientation. Increase staff s efficiency by upskill, provide specialist knowledge .
• Work with HR to provide for staff recruitment. .
• Support new Pet Us shops set up and ensure that new Pet Us shops are opened within timeline. .
• Ensure that stores are comply with regulation and audit .
• Deliver great department presentation standards .
• Bachelor's Degree in related field eg. Marketing, Business Administration .
• At least 5 years working experience in retail business. Another Experience in Pet business operations is a big plus. .
• Expertise in retail store operation. .
• Strong passion in Pet business .
• Leadership Skills .
• Strong operational skills & management skills .
• Good communication & Interpersonal skills .
• Able to travel upcountry occasionally for store setup.