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Experience:
No experience required
Skills:
Mechanical Engineering, Electrical Engineering, English
Job type:
Full-time
- Provide day to day installation, maintenance, and repair of all facilities in the data center.
- 24x7 shift work responsibility when qualified and designated.
- Provide requested reporting and documentation.
- Support of facility, development, and construction teams.
- Perform tasks as assigned by DC operation manager.
- Respond to customer requests, power, cooling, and facility audits.
- First tier investigate any power, communication, or cooling anomalies.
- Attend assigned meetings and training.
- Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
- Provide technical escort when needed.
- Job Qualifications.
- Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
- Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
- Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
- Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to analyze and make suggestions for problem resolution.
- Solve problems with good initiative and sound judgment.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Skills:
Market Research, Research, Procurement, English
Job type:
Full-time
Salary:
negotiable
- Manage fully F&B operations of Courtyard Group e.g. OKONOMI, 72 Courtyard (Beam-X, Beer Belly).
- Develop and implement operational strategies that align with business goals.
- Manage budgets, forecasts, and financial performance metrics to maximize profitability.
- Proficiency in doing market research, generating demographic insights, and creating accurate and timely estimates for various projects and brands.
- Manage pre-openings, launch new brands, oversee all facets of operation for already-existing brands, and monitor performance and reports.
- Oversee all aspects of food and beverage operations, including procurement, production, quality control, and service delivery.
- Ensure compliance with health and safety regulations, industry standards, and company policies.
- Analyze operational costs and implement strategies to reduce waste and improve efficiency.
- Collaborate with senior management to establish long-term plans for growth and development.
- Build and maintain relationships with suppliers and vendors to ensure quality ingredients and services.
- Develop and implement initiatives to improve customer satisfaction and loyalty.
- Monitor feedback and performance metrics to drive continuous improvement.
- Prepare regular reports on operational performance, trends, and areas for improvement.
- Utilize data analytics to inform decision-making and operational strategies.
- Assure timely completion of construction milestones.
- Capable of working with a sizable team on a variety of brands, sectors, and job roles.
- Knowledge of supply chain management and vendor negotiations.
- Customer-focused mindset with a commitment to service excellence.
- The ideal candidate should possess the following background.
- Required 10+ years of experience in operations management within the food and beverage industry.
- Strong understanding of food safety standards, regulations, and quality control processes.
- Proven track record of managing budgets and driving profitability.
- Excellent in Thai & English communication and interpersonal skills.
- Ability to analyze data and implement process improvements.
- Strong leadership, organizational and multitasking abilities.
- Proficient in financial management and reporting software.
Job type:
Full-time
Salary:
negotiable
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.
- Preferred skills.
- Strategy & operations.
- Minimum years experience required.
- Min 5 years.
- Additional application instructions.
- N/A.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
- December 31, 2024
Job type:
Full-time
Salary:
฿85,000 - ฿120,000, negotiable
- In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category, specifically Women s Fashion.
- You must be a team player and demonstrate a passion for work.
- Establishing strong relations with stakeholders and supporting store performance, as their business advisor and main contact point.
- Developing understanding of assigned category dynamics in the market, spotting fashion trends and support Project Manager to develop assortment planning, ads adoption, CR% adoption to grow brand portfolio on Lazada.
- Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce business.
- Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth.
- Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
- Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
- Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and.
- Bachelor or Master Degree in business administration, marketing and economics or related fields.
- 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
- Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
- Computer literacy - strong knowledge of using Excel, PowerPoint, etc.
- Result-oriented and able to problem solve as well as multi-task wel.
- Strong ownership and attention to detail.
- Adaptable and proactive, thriving in a fast-paced and dynamic environment.
Skills:
Management, Negotiation, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Responsible for the introduction, signing and management of e-commerce MCN;.
- Responsible for the operation of the MCN sector, familiar with the platform operation rules, maintain a good cooperative relationship with MCNs, and negotiation of different packages and mechanics, aligning with finance and buyer teams.
- Familiar with the domestic e-commerce ecosystem, working closely with the creator operation to achieve the new goals of the project team;.
- Familiar with the current situation and gameplay of domestic MCNs - have close ties with sellers, finding suitable opportunities in the market, owning gamification and benchmarking, implementing new strategies successfully.
- Understanding of business development, ecommerce marketing and cross-industry cooperation, with insights on the practical monetization modes for MCN to define platform strategy.
- Timely and accurate researching and analyzing of competitors' operating dynamics to proposing corresponding mechanics based on our market positioning.
- ประสบการณ์ที่จำเป็น.
- ไม่ระบุประสบการณ์ขั้นต่ำ.
- สายงาน.
- งานผู้ช่วย.
- การจัดการ.
- ประเภทงาน.
- งานประจำ.
- เกี่ยวกับบริษัท.
- จำนวนพนักงาน:500-1000 คน.
- ประเภทบริษัท:การค้าปลีก.
- ที่ตั้งบริษัท:กรุงเทพ.
- เว็บไซต์:www.lazada.co.th.
- ก่อตั้งเมื่อปี:2012.
- คะแนน:4/5.
- ลาซาด้ามุ่งมั่นที่จะมอบวิธีการที่ดีกว่าและแตกต่างจากผู้ให้บริการอื่นๆ เพื่อให้แน่ใจว่าการทำทุกธุรกรรมบนแพลตฟอร์มของลาซาด้านั้นเป็นไปด้วยความง่ายอย่างแท้จริง มากกว่าไปกว่านั้น สโลแกนใหม่ มีทุกสิ่งที่ใจค้นหา แสดงถึงวิสัยทัศน์ของบริษัทที่มุ่งมั่นที่จะพัฒนาประสบการณ์ของผู้ซื้อและผู้ขายออนไลน์ผ่านการค้าและเทคโนโลยีที่ล้ำสมัย โลโก้ของหัวใจที่มีสีสันแสดงให้เห็นถึงความอ่อนเยาว์และมีพลัง ซึ่งเป็นสัญลักษณ์ของความมีชีวิตชีวาของการช้อปปิ้งและยุคดิจิตอลในปัจจุบัน.
- ร่วมงานกับเรา: At Lazada, we re setting new standards for eCommerce, and we re doing this by bringing out the best in our people. We value curiosity and passion in creating the right environment using technology and tools that allow the best ideas to surface from our people. We experiment, we learn, and we do better every day. Whether we re running campaigns or testing an idea, we have fun. We are as diverse as the region we connect, because we value the power of difference. Ultimately, we are united in our mission to change the face of retail - together.
- สำนักงานใหญ่: 29th floor, Bhiraj Tower, Emquartier.
Experience:
4 years required
Skills:
Legal, Work Well Under Pressure
Job type:
Full-time
Salary:
negotiable
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
- Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
- Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
- Communicate expectations to employees and provide timely updates.
- Provide subject matter expertise in handling escalated customer calls as needed.
- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
- Stay current on internal work processes, policies and procedures. Attend required manager development training.
- Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
- Candidate Profile.
- Associate's degree in related field with two to four years of relevant experience preferred.
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
- Work well under pressure and follow through on items to completion.
- Strong communication skills, both written and verbal.
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
- Ability to mentor, coach and provide direction to a team of employees.
- Willingness to work a flexible schedule.
- Career Level Description.
- Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
- Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
- Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
- Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
- Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
- Support and manage the program together with other Team Leaders and Managers.
- Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
- Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
- The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
- Disclaimer.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
- Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
Skills:
Business Development, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Determine the management policy, create a strategic plan, action plan, and operation of the Gas station (in your responsible area/region/district).
- Control and manage the gas station s operation to follow the goals and the directions of the organization towards short-term and long-term plans; as well as, rules, standards, quality, service, manpower, and related safety measures.
- Plan strategies to increase sales in the gas station, analyze targeted customers, set guidelines for customer services, and convey to your team for them to use to creat ...
- Plan and set profit and loss strategies and goals in all of the business units within the service station: such as fuel sales, engine fuel sales, and increasing the number of membership cards.
- Provide suggestions for ways to improve operations and management of the station efficiently, and meet the specified goals.
- Analyze, study, and find ways to improve the efficiency of the gas station in your responsible area.
- Supervise, manage, and develop the section/region/branch managers to perform tasks accordingly to the specified goals.
- Bachelor degree or Higher in MBA, Economics, Engineer or related field.
- At least 10 years' experience in Operation, Marketing or Business Development.
- Experience in Oil &Energy, Retail, or Automotive industry.
- Experience in Operation design, Setup and control.
- Data Driven mindset and Data Analysis.
- Well handle multitask and Leading team.
- Multi-dimensional of systematic thinking, Linkage of operation and business.
- Must have full working rights in Thailand.
Job type:
Full-time
Salary:
negotiable
- ประสบการณ์ด้านการบริหารสถานีบริการไม่น้อยกว่า 10 ปี (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี).
- ปริญญาตรี ไม่จำกัดสาขา.
Skills:
SQL, Energetic, Excel, English
Job type:
Full-time
Salary:
฿80,000 - ฿120,000, negotiable
- Own LazMall Brand Campaigns performance analysis, including creating frameworks, templates and necessary dashboards required to deliver insights for business decisions.
- Partner with Platform Campaigns, Commercial & Category teams to enrich data reporting through understanding of Platform, Category landscape performance and applying insights as required to LazMall Brand Campaigns analysis.
- Execute campaign operations of Regional LazMall Brand Campaigns to ensure on-time and high-quality delivery & metric achievement.
- Quickly & accurately gather internal data to translate into insights & recommendations for improvement to deliver campaign metrics.
- Manage internal and external stakeholders comprising commercial, product, marketing and brand personnel.
- Understand the end-to-end shopping journey and recommend action plans at each touchpoint to elevate the customer s experience.
- Support on Brand Campaigns team s post-campaign reporting to guide brand partners for future business optimization on Lazada.
- At least 3 years of working experience in e-Commerce or consulting industry. Regional experience is a plus.
- Experience in campaign management or Strategy & Planning environment.
- Demonstrated analytical capability. Experience with SQL will be considered.
- Aptitude to translate numbers/data into actionable insights for business use.
- Strong communication and stakeholder management skills (comprising both internal cross functional teams and external partners).
- Highly energetic, proactive & independent- with demonstrated ability to manage multiple projects & execute with timeliness in a fast-paced environment.
- Proficient in Microsoft Excel & PowerPoint.
- Exceptional English written and verbal communication skills.
Experience:
5 years required
Skills:
Finance, Good Communication Skills, Leadership Skill, English
Job type:
Full-time
Salary:
฿40,000 - ฿60,000
- Cheque clearing operation responsible for cheque collection with other banks.
- Outsource management for Cash Center and responsible for Branch withdraw-deposit cash.
- Investment Product Operation responsible for Mutual Fund and Bond process include parameter set up of investment product system and reconcile financial transaction.
- Cooperate with branches and other business unit to ensure that all responsibilities and works related were smoothly and correctly executed as bank target.
- Review and update all related procedures and user manual.
- Able to create requirement to improve or enhance the working process until implementation.
- Having knowledge Banking or financial institution operation minimum 5 years.
- Could be responsible for routine job and being a tester at the same time for new system or system enhancement project.
- Excellent knowledge of English.
- Good communication and interpersonal skills.
- Cool-tempered and able to handle abnormal case.
- Leadership and relationship skill.
Experience:
1 year required
Skills:
Data Analysis, Excel, English
Job type:
Full-time
Salary:
negotiable
- Assist in the execution of product strategies and ensure efficient operational processes across the product lifecycle.
- Monitor and analyze product performance metrics, user feedback, and market trends to identify areas for improvement.
- Develop and implement operational processes to enhance product efficiency and effectiveness.
- Work closely with product managers, engineers, and other stakeholders to facilitate communication and alignment on product goals.
- Maintain comprehensive product documentation, including process workflows, user guides, and training materials.
- Serve as a point of contact for internal teams and users regarding product-related queries and issues.
- Assist in planning and coordinating product launches, updates, and ongoing support activities.
- Bachelor s degree in Business, IT, Engineering, or a related field.
- 1-2 years of experience in product operations, product management, or a similar role in the IT sector, preferably fast-pace start up. Fresh graduates are also welcome to apply.
- Strong analytical skills and experience with data analysis tools, e.g. Google Sheet, MS Excel.
- Excellent communication and interpersonal skills.
- Strong proficiency in Thai is a must, with sufficient working communication in English (minimally read/ write and passive verbal communication).
- Ability to work independently and in a team environment.
- Ability to cope with a fast-paced startup environment.
- Detail-oriented and strong team player.
- About FUSE.
- Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
- Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
- Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
- Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
- More about FUSE.
- FUSE Group LinkedIn.
- Instagram @lifeatfuse.
Experience:
3 years required
Skills:
Finance, Good Communication Skills, Multitasking, English
Job type:
Full-time
Salary:
฿25,000 - ฿35,000
- Make money market transactions. and transaction along with data storage.
- Complete transaction confirmation and settlement or delivery of financial instruments.
- Prepare reports to internal departments and to the Securities and Exchange Commission. and Bank of Thailand and Thai Bond Market Association.
- Coordinating effectively with relevant internal and external agencies.
- Bachelor's degree in related fields.
- Having knowledge of interbank money market products both domestically and internationally.
- Having knowledge of debt securities products. and equity transactions.
- Know the operating regulations. and working methods of the product within the responsibility.
- Know the rules related to Details of reports to be made to internal departments and to the Securities and Exchange Commission. and Bank of Thailand.
- Able to communicate with colleagues and various agencies.
Experience:
5 years required
Skills:
Finance, Good Communication Skills, Work Well Under Pressure, English
Job type:
Full-time
Salary:
฿60,000 - ฿80,000
- Transaction Processing and Settlement Management: This involves overseeing the lifecycle and settlement of Treasury Products, specifically for Foreign Exchange, Derivatives, and Foreign Currency bond trading.
- Management Functions: This encompasses various management aspects, including shop management, people management, cost management, and overall control of departmental operations.
- Coaching and Training: Providing guidance and coaching to lower-level staff to enhan ...
- Client Support: Offering support and services to both internal and external clients with an emphasis on maintaining good control and effectiveness in client interactions.
- Backup Responsibilities: Serving as a backup to the Treasury Investment and Money Markets Section Head, potentially during absences or when additional assistance is needed in that role.
- Bachelor s or Master Degree in Business Management related fields.
- At least 5-10 years of professional background in finance or banking industries.
- Well capable of handling bussiness interruption and incident with limited resouces circumstance.
- Able to work under pressure, and manage uncontrollable factors.
- Work well independently as well as a team, within and cross functions, and with 3rd parties.
- Good command of English.
- Strong communication skills.
- Presentation and question handling skills.
Experience:
No experience required
Skills:
Google Cloud Platform, Amazon AWS, Microsoft Azure, English
Job type:
Full-time
Salary:
negotiable
- Manage, monitor, and maintain critical infrastructure components such as servers, storage systems, and networks.
- Use infrastructure monitoring tools to proactively detect issues and ensure continuous service availability.
- Respond to and resolve infrastructure-related incidents in a timely manner, minimizing downtime.
- Conduct root cause analysis of recurring issues and implement solutions to prevent future incidents.
- Participate in on-call rotations and work flexible hours to ensure 24/7 support.
- Perform capacity planning to ensure infrastructure scalability and support business growth.
- Optimize system and network performance by identifying potential bottlenecks and making necessary adjustments.
- Implement and manage regular backups of key systems and data.
- Support disaster recovery processes and ensure infrastructure resilience to maintain business continuity.
- Apply security best practices to protect infrastructure from internal and external threats.
- Ensure compliance with internal policies, industry standards, and regulatory requirements.
- Develop automation tools to streamline operational processes, improve efficiency, and reduce manual effort.
- Continuously seek opportunities to enhance and optimize infrastructure operations through automation.
- Maintain accurate documentation of infrastructure configurations, procedures, and incident resolutions.
- Provide regular performance and incident reports to management and relevant stakeholders.
- Collaborate with cross-functional teams on infrastructure-related projects and new initiatives.
- Bachelor s degree in information technology, Computer Science, or related field. Fresh graduates are encouraged to apply.
- Prior internship or project experience in IT infrastructure management is a plus.
- GCP Professional level certification, AWS Certified Solutions Architect, or Azure Administrator certification is preferred, or proven experience with the ability to obtain certification later.
- Strong learning ability and willingness to take the exams post-hiring are welcome.
- Knowledge of networking, server administration, and cloud platforms (Google Cloud, AWS, Azure).
- Familiarity with virtualization tools (e.g., VMware, Hyper-V) and automation tools (e.g., Ansible, Terraform).
- Understanding of monitoring and logging systems (e.g., Nagios, Zabbix).
- Strong problem-solving skills with the ability to work under pressure.
- Team player with excellent communication skills.
- Flexibility in working shifts, on-call, and remote office locations (Operation Center or Data Center sites).
- Training and development opportunities will be provided, including support for certification exams.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Skills:
Finance, Accounting, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- You are financially qualified, bringing a solid foundation in accounting principles and financial reporting.
- A proven track record in forecasting, planning, and financial analysis.
- Prior experience in FP & A, coupled with a grasp of commercial finance.
- Demonstrated leadership with the ability to mentor and manage a team of finance professionals.
- An approachable influencer, skilled in engaging and aligning stakeholders around data-driven decisions.
- The skills for success.
- Business Acumen, Budgeting & Forecasting, Productivity Management, Project Management, Improve Business Processes, Accounting Principles, Financial Reporting, Finance Analysis and Reporting, Stakeholder Engagement and Influence, Strategic Thinking.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
- We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
- All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Experience:
3 years required
Skills:
Project Management, eCommerce, Problem Solving
Job type:
Full-time
Salary:
฿55,000 - ฿70,000, negotiable
- Become an in-depth expert on Lazada's proprietary buyer chatbot and help center products, ensuring a comprehensive understanding of their functionalities and impact.
- Utilize data analysis techniques to examine logs and user feedback, aiming to enhance resolution rates and boost customer satisfaction with AI products.
- Develop and maintain operational processes for help center requirements and enhancements. Create, update, and organize content to ensure it remains accurate, relevant, and user-friendly.
- Apply project management methodologies to oversee the product development lifecycle, including planning, execution, monitoring, and control.
- Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
- Connect technology, product, operations, and other teams to drive business change and foster cohesive improvements across departments.
- A well-rounded professional with 3+ years of working experience relating to product management, product operations or eCommerce operations.
- Bachelor's degree in engineering /computing /business /economics from a top university is a plus.
- Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
- Familiar with agile methodologies.
- Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
- Strong interest and belief in AI technology.
Experience:
No experience required
Skills:
Linux, CompTIA Security+, Network Administration, English
Job type:
Full-time
Salary:
negotiable
- Oversee power, cooling, and cabling; install, configure, and maintain servers, storage, and network hardware.
- Ensure 24/7 system availability through proactive monitoring, performing routine health checks on servers, storage systems, and networks.
- Diagnose and resolve server, network, and application performance issues; escalate critical incidents and ensure swift resolution.
- Implement security protocols (firewalls, access controls) and ensure compliance with industry standards and internal policies.
- Manage data backup processes and conduct disaster recovery tests to ensure business continuity.
- Execute hardware and software upgrades for servers, networks, and storage systems, and maintain thorough documentation of configurations and processes.
- Bachelor s degree in IT, Computer Science, or related field.
- Experience in data center operations, Linux, and Microsoft system administration.
- Familiarity with ServiceNow and network administration.
- Certifications like CCNA, CompTIA Network+, or relevant Microsoft certifications (e.g., MCSA) are preferred.
- Flexible to relocation.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Skills:
Product Owner, Problem Solving, SQL, English
Job type:
Full-time
Salary:
negotiable
- Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
- Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
- Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
- Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
- Lead and manage regular system patch upgrade with product owner & business stakeholders.
- Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Responsible areas forOrdering and Supply Chain systems.
- Warehouse Management systems.
- Transport Management systems..
- Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
- At least 3 years experience in IT Retail or IT services as the manager or management roles.
- Good communication, problem solving and cross cross-group collaboration skills.
- Good command of written and spoken English.
- Ability to prioritize, track and manage a large number of divergent tasks and action items.
- Strong ability to analyze user requirements, make recommendations and implement solution.
- Strong presentation and interpersonal skills.
- Ability to prioritize and execute in high-pressured environment.
- Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
- Programming languages and logics, especially on SQL programming.
- CP Axtra | Lotus's
- CP Axtra Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Experience:
5 years required
Skills:
Business Statistics / Analysis
Job type:
Full-time
Salary:
negotiable
- Develop and implement supply chain business processes in the area of supply chain planning (demand, supply, and replenishment), Sales & Distribution, logistics & warehouse operations, including role & responsibility and performance metrics/ key performance indicators (KPIs), to meet business objectives and requirements.
- Work closely with the Application/ Functional Architect to create the process blueprint and establish business process requirements to drive out application functional requirements.
- Construct value case to identify both quantitative and qualitative benefits including value realization tracking mechanism.
- Construct business cases to justify the Return on Investment (ROI), NPV, IRR, and Payback period.
- Collaborate with both client (Business Unit, Digital Team, TMO) and Accenture team to engage and deliver the overall program successfully, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs.
- Work with change management team to develop change impact assessment, change strategy, change communication to implement change management activities for adoption of the new operating model.
- Collaborate with program stakeholders to review and sign off deliverables.
- Experienced in supply chain planning tool or supply chain analytics.
- Experienced at sprint planning, leading sprint activities and reporting on progress.
- Bachelor s or master s degree with a minimum of 5 - 7 years of related experience.
- Ideally come from a business/management consulting background focused on supply chain, business process improvement, however we will consider strong candidates from industry that have performed an internal consulting role with demonstrable track record of adopting either Design Thinking, SAFe or other recognized methodologies.
- Demonstrate strong interpersonal, organizational, presentation, analytics and report writing skills.
Experience:
2 years required
Skills:
Quality Assurance, Product Development, GMP, HACCP, English
Job type:
Full-time
Salary:
฿23,000 - ฿30,000, negotiable
- Work closely with manufacturers and operations managers to achieve organic products' desired quality and consistency.
- Manage and plan Jasberry product production to deliver to the overseas customer on time.
- Analyze and summarize all production steps to improve the operational process.
- Effectively calculate production costs.
- Responsible for the quality assurance and quality control of Jasberry's healthy and delicious organic products from organic rice to other value-added products! Ensure that all processes are of the highest standard conforming to international certifications such as HACCP, GMP, IFS, EU & USDA organic standards, Gluten-free, Non-GMO, Fair-trade, etc.
- Support customers in technical terms of standards, regulations, product specifications, and quality control.
- Excellent planning, critical thinking, analytical skills, learning, and positive attitude.
- Comfortable with numbers and calculations.
- Excellent listener and observant with a willingness to learn from others.
- Comfortable with detailed work and preparing documents both in Thai and English.
- Good interpersonal skills, humble, responsible, and accountable.
- Can use MS Word, Excel, and PowerPoint.
- Can read, write, and communicate in English.
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