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Skills:

Diplomacy

Job type:

Full-time

• Passionate about delivering great work.
• Proactively engage each account to ensure that every Activate functionality and offering is being leveraged, maximizing the value of each Activate subscription.
• Work with customers to develop a plan, including metrics for success that outlines how Activate will be addressing their immediate and future needs.
• Provide continuing education for customers to maximize product usage.
• Work cohesively with Sales, Product, Support and Data to ensure fast and managed implementation and deployment.
• Constantly think of innovative ways Activate can increase renewals and drive long term customer success. A proactive approach is taken for each account where cross-selling and up-selling is made a priority.
• Distribute product expertise through delivery of training and planning workshops to clients.
• Pro-actively analyze customer product usage and provide strategic advice to the customer around how they can better engage their internal and external users.
• Liaise with customers to track additional requirements and features.
• Work with product, support and R&D to meet customers requirements.
• Work closely with data analysts to provide customers added value analytics and professional out of the system reports and insights.
• A Little About You.
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ Thailand.
• Qualifications A minimum of 3 years demonstrated experience working with key customer management, account management, consultancy or sales roles.
• Demonstrated experience with account planning with complex customer structures.
• Proven track record of establishing strong customer relationships across levels of an organization.
• Working in SaaS hi-tech company/ startup as a B2B customer success manager - an advantage.
• Proven track record in delivering great value to your customers.
• Excellent presentation and communication skills.
• Strong communication and interpersonal skills.
• Diplomacy, tact, and poise when working through customer issues and escalations.
• Strong organizational/time management skills and the ability to manage multiple projects simultaneously.
• Demonstrated ability to effectively work cross-functionally.
• Demonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomes.
• Strong analytical skills, proven experience with data analytics and creating insights out of complex data.
• experience in retail industry, FMCG market, and shopping behavior analytics - an advantage.
• Additional Information.
• Remote-hybrid based role, must be physically located within Thailand and candidate must be a Country/Region Resident .
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Job type:

Full-time

• About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for SEA region.
• Oversight of product & content policy enforcement process as well as moderation checkpoint reviews; evaluating existing platform product, short-video, live-streaming policy enforcement performance, and identifying gaps and improvement plan.
• Responsible for product & content policy enforcement business implementation, interaction, differentiation of moderation human and automation strategy.
• Drive collaboration with cross-function and each South-east market country team to drive the direction and focus of policy enforcement optimisation.
• Responsible for the operation of moderation algorithms, models, tools, and other automated products; familiar with the building and training of listing moderation models and tools for Global E-Commerce platforms; capable of continuously optimizing and iterating relevant products through product operation means.
• Establish mechanisms for iterative optimization of enforcement rules, project interaction and collaboration, emergency analysis and evaluation, etc.
• Minumum Qualifications.
• Bachelor's degree or above.
• Minimum 2+ years work experience in Global E-Commerce governance operations, policy operations or moderation operations.
• Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing processes to comply with regulatory requirements.
• Excellent English written and oral communication skills.
• Preferred Qualifications.
• Experience in project/program management and working with cross-functional teams.
• At least a Green belt in Lean Six Sigma will be a plus.
• Ability to monitor and measure results with analytical thinking and program management mindset.
• Ability to demonstrate sound judgment in ambiguous situations.
• Curiosity to develop knowledge of additional product categories as needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

M&A, Market Analysis, Project Management, Laos, English

Job type:

Full-time

• You will be responsible for driving improvements to key metrics by performing routine analysis of operational and market health data to identify trends.
• You will then work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks across our lines of business.
• Perform analysis on operational data to identify trends and work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks. S&I will have better data and increased signals and the MA capacity w ...
• a) Collection of suspected bad cases reported to S&I.
• b) Market level trends and insights.
• c) Ops quality | Market quality.
• d) Sample, challenge and responsible for improving topline metrics such as North start metrics in partnership with all Safety & Integrity (S&I), Policy and Ops teams.
• e) Run routine market analysis to understand local UX and gaps in our moderation, model, keywords and discoverability.
• a) Having regular connects with cross-functional stakeholders.
• b) Partnering in Project Management activities (from Project identification, project definition to final execution and delivery) with Program Managers and cross-functional stakeholders.
• Take enforcement actions, perform proactive sweeps, and remove bad trends in collaboration with the TnS teams. This will address an existing operational gap to manage risks proactively (e.g. Sweeping for low prevalence but high-risk content).
• Project Management: ~10-20% will be given to project management (as directed by Program Manager and leads). Safety & Integrity Market Analysts will often find gaps or emerging trends that warrant a more comprehensive cross-functional approach, so they will develop projects with support from Safety & Integrity colleagues.
• Bachelor's degree or above comes with a relevant experience in content moderation / trust & safety / content quality assurance. Min 1-3 years of work experience in Trust and Safety / Online safety / Quality Analysis or related industry.
• Proven experience in data analysis with strong proficiency tools.
• Excellent Community guideline knowledge in the supported market or strong in Thai cultural background - English proficiency, along with complete fluency in Thai (both written and verbal) as you will be predominantly covering the Thai-speaking market and closely collaborating with Thai-speaking stakeholders.
• Proficient collaboration skills in facilitating teamwork across diverse teams, supported by strong communication abilities.
• Preferred Qualifications.
• Proficient Excel, Datapower / SQL / similar tools.
• Experience with Root Cause Analysis with SMART action plan and reporting.
• Basic Project Management skills.
• Excellent time management and great problem solving skills.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Onsite.

Skills:

Budgeting, Compliance, Accounting, English

Job type:

Full-time

• Review business target and existing model.
• Review pre - post performance business case.
• Analyze data to provide insights and recommendations for improving financial performance.
• Develop and planning, budgeting, and forecasting processes.
• Prepare and present financial reports to senior management and stakeholders.
• Ensure compliance with accounting standards and regulations and maintain accurate and up-to-date financial records.
• Develop forecasts and business projections based on historical data, market trends, and business drivers. Support strategic planning initiatives by providing insights and recommendations for achieving Mall goals and objectives.
• Monitor and control costs to optimize financial performance.
• Identify areas for cost reduction and efficiency improvement.
• Monitor and analyze key performance indicators (KPIs) across various business functions such as sales, marketing, finance, operations, and customer service. This involves tracking metrics related to revenue, profitability, productivity, efficiency, customer satisfaction, and other relevant areas.
• Process Improvement.
• Identify opportunities for process optimization and efficiency gains across various business functions. Implement continuous improvement initiatives, streamline workflows, and standardize processes to enhance overall mall performance and productivity.
• Bachelor s & Master Degree in any fields.
• A thorough understanding of shopping malls.
• Ability to identify trends and opportunities.
• Financial & Business Acumen.
• Strong analytical, Logical & communication skills.
• Strong Leadership & Influencing skills.
• Ability to turn data insight to implementation plan.
• Ability to identify trends and opportunities.
• Collaborative skills to engage other teams.
• Ability to lead and motivate related stakeholders especially Mall Analyst team.
• Good command of spoken and written English.
• Self-motivation and drive with positive mindset.
• Work well under high pressure.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

10 years required

Skills:

DevOps, Software Development, Agile Development, Data Analysis, English

Job type:

Full-time

• Work with team to deliver software with quality and on plan.
• Work with stakeholder to solve blocking issue with team.
• Define technology roadmap/strategy based on direction and distribute to team level.
• Build team capability to follow technology roadmap/strategy.
• Do resource planning and recruit Developer/SA/BA staff based on hiring strategy.
• Understand and adapt Web Front End Architecture, Microservice Architect, Event-Driven Architecture, Container Orchestration and Cloud technology to deliver software.
• Understand and adapt Agile methodology/DEVOPS in software development.
• Build team culture to be great place to work.
• Supervise/mentor/coach team member to archive the goal/objective and improve skills as their personal development plan.
• Bachelor's in Computer Science or related field.
• 10+ years experience with proven track record of successfully leading teams in delivering high-quality software on schedule while ensuring adherence to project plans and specifications.
• Experienced in solution delivery process with proven record.
• Experienced in Agile methodologies, DevOps adaptation.
• Ability to define and articulate a clear technology roadmap and strategy that aligns with organizational goals, effectively communicating this vision to team members.
• Experience in fostering team capabilities to follow the technology roadmap, including organizing training sessions and providing resources for skill development.
• Strong background in resource planning and executing hiring strategies to recruit Developers, System Analysts, and Business Analysts, ensuring the team has the right mix of skills and expertise.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Budgeting, Industrial Engineering, Enthusiastic

Job type:

Full-time

• Align business systems initiatives with an organization's goals.
• Work closely with executive management.
• Translate strategic direction into team direction plans.
• Contribute to the development of business strategies.
• Leading team and determine the key activities related to the scope of the projects.
• Design the working approach and project deliverables to align with the business objective and expected outcome.
• Determine the high and execution level plan.
• Manage and negotiate 3rd party software packages and vendors.
• Understand the full context and apply the best practices throughout the implementation.
• Tracking the deliverables and ensuring delivery on time with acceptance criteria are met.
• Determine the required resources and budgeting for the entire assignment/project implementation.
• Monitor and manage the risk for resources management.
• Escalate to supervisor in case shortage or change impacts to the schedule or resource.
• Bachelor's degree required with a preference toward Information Technology management.
• Business administration management and/or analytical degree programs. (e.g. -business administration, computer science, industrial engineering, etc.).
• Proven experience in business analysis or technical solution delivery for 6 - 9 years.
• Experience in implementation for large-scale or enterprise projects is preferred.
• Excellent analytical and problem-solving skills.
• Good leadership and interpersonal skills.
• Effective communication skills with all levels of stakeholders, service-minded, enthusiastic, good attitude, able to work under pressure, and highly self-motivated..
• Senior Business System Analys.
• Translate business requirements into business solution options.
• Develop functional specifications that meet the client s needs.
• Take ownership of investigation and resolving user problems in a timely and effective manner.
• Planning and execution of projects within own work area.
• Provide problem resolution and user support.
• Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.
• Provide complex support to ensure the availability of systems for business activities.
• Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
• Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.
• Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
• Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
• Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
• Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
• Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
• Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
• Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
• Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
• Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
• Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
• Typically requires a tertiary qualification in an IT discipline or related field.
• 3 years as a Business System Analyst or IT Job-related.
• Relevant experience in financial or cryptocurrency services is preferred.
• Able to multi-task and prioritize workload supporting multiple projects.
• Effectively work with senior leadership.
• Willingness to challenge the status quo.
• Excellent oral and written communication.
• Effective interpersonal skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• Important: Candidate Privacy Policy
• https://careers.bitkub.com/privacy.