Filter Jobs

Experience:

2 years required

Skills:

Digital Marketing, eCommerce, Excel, English, Thai

Job type:

Full-time

• Develop strategy and take lead on end to end management and execution of platform campaigns with the goal to increase campaign awareness, engagement and conversion.
• Working closely with category, graphic and integrated marketing team to improve customer experience and manage campaigns to achieve target.
• Review and analyze campaign performance to continually optimize and improve campaign planning and execution processes as well as identify key learnings and share best practices.
• Be the bridge between the business and product teams to actively communicate local business needs and escalate any system defects.
• Proactively take corrective actions to troubleshoot system issues that are potential blockers to the operations of the campaigns.
• Responsible for the onsite operation of campaign pages and mechanics including planning, executing, page optimization and performance analysis.
• At least 2-3 years in either area of brand marketing/digital marketing/ media sales/ ecommerce experience that includes data-driven analysis of campaign performance.
• Proficient command of MS, Excel, and PowerPoint with strong analytics & presentation skills.
• Performance-driven who enjoys to work in a fast-paced environment.
• Pro-active attitude, project management and excellent problem-solving skills.
• Excellent team work with strong communication skills and can build relationships with people from different background and cultures.
• Good verbal and written communication skills both English and Thai.

Experience:

5 years required

Skills:

Business Development, Project Management, English

Job type:

Full-time

• Develop and implement supply chain business processes in the area of supply chain planning (demand, supply, and replenishment), logistics & warehouse operations, including role & responsibility and performance metrics/ key performance indicators (KPIs), to meet business objectives and requirements.
• Work closely with the Application/ Functional Architect to create the process blueprint and establish business process requirements to drive out application functional requirements.
• Construct value case to identify both quantitative and qualitative benefits including value realization tracking mechanism.
• Construct business cases to justify the Return on Investment (ROI), NPV, IRR, and Payback period.
• Collaborate with both client (Business Unit, Digital Team, TMO) and Accenture team to engage and deliver the overall program successfully, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs.
• Work with change management team to develop change impact assessment, change strategy, change communication to implement change management activities for adoption of the new operating model.
• Collaborate with program stakeholders to review and sign off deliverables.
• Experienced in supply chain planning tool or supply chain analytics.
• Experienced at sprint planning, leading sprint activities and reporting on progress.
• Bachelor s or master s degree with a minimum of 5 - 7 years of related experience.
• Ideally come from a business/management consulting background focused on supply chain, business process improvement, however we will consider strong candidates from industry that have performed an internal consulting role with demonstrable track record of adopting either Design Thinking, SAFe or other recognized methodologies.
• Demonstrate strong interpersonal, organizational, presentation, analytics and report writing skills.

Experience:

3 years required

Skills:

SQL, eCommerce, Data Analysis, English

Job type:

Full-time

• Own LazMall Brand Campaigns performance analysis, including creating frameworks, templates and necessary dashboards required to deliver insights for business decisions.
• Partner with Platform Campaigns, Commercial & Category teams to enrich data reporting through understanding of Platform, Category landscape performance and applying insights as required to LazMall Brand Campaigns analysis.
• Execute campaign operations of Regional LazMall Brand Campaigns to ensure on-time and high-quality delivery & metric achievement.
• Quickly & accurately gather internal data to translate into insights & recommendations for improvement to deliver campaign metrics.
• Manage internal and external stakeholders comprising commercial, product, marketing and brand personnel.
• Understand the end-to-end shopping journey and recommend action plans at each touchpoint to elevate the customer s experience.
• Support on Brand Campaigns team s post-campaign reporting to guide brand partners for future business optimization on Lazada.
• At least 3 years of working experience in e-Commerce or consulting industry. Regional experience is a plus.
• Experience in campaign management or Strategy & Planning environment.
• Demonstrated analytical capability. Experience with SQL will be considered.
• Aptitude to translate numbers/data into actionable insights for business use.
• Strong communication and stakeholder management skills (comprising both internal cross functional teams and external partners).
• Highly energetic, proactive & independent- with demonstrated ability to manage multiple projects & execute with timeliness in a fast-paced environment.
• Proficient in Microsoft Excel & PowerPoint.
• Exceptional English written and verbal communication skills.

Experience:

1 year required

Skills:

Project Management, Marketing Strategy, English

Job type:

Full-time

• Manage and coordinate regional marketing solutions operations, ensuring alignment with global strategies and local market needs.
• Lead operation team on day-to-day Marketing Solution operations, for example, Incentive set up, etc. to enhance efficiency and effectiveness of marketing campaigns across multiple application.
• Collaborate with local stakeholders to validate operation requests and gather feedbacks for continuous improvement.
• Work closely with regional and cross-functional teams to identify opportunities for enhancing operational process and efficiency.
• Standardize and optimize operations and SLA to align with dynamic business objectives.
• Drive initiatives in a fast-paced and dynamic environment, ensuring timely delivery of projects.
• Bachelor's degree in Marketing, Business Administration, Communications or a related field.
• 1-3 years of experience in brand marketing, advertising & media, communications or a related field.
• Proficiency with Excel, Google Sheet.
• Proficient in English, both written and verbal.
• Eagerness to learn and adapt to constant change of processes and things.
• Excellent organizational and project management skills, with the ability to prioritize tasks, manage deadlines, and work effectively under pressure.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• High level of accuracy and attention to detail.

Skills:

Social media, Legal, Procurement, English

Job type:

Full-time

• Create, curate, and schedule engaging content across multiple social media platforms.
• Monitor social media channels.
• Analyze social media metrics to optimize content performance.
• Communicate and manage important announcements both on weekdays and weekends.
• Coordinate with relevant teams to ensure timely and accurate communication.
• Marketing Event Coordination:
• Assist in planning and executing marketing events to promote our products and services.
• Collaborate with cross-functional teams to ensure successful event execution.
• Web & App Banner Creation:
• Design visually captivating web and app banners aligned with marketing campaigns.
• Optimize banners for user experience and conversion.
• Facilitation with Internal and External Teams:
• Foster effective communication and coordination with internal teams (e.g. product, customer service, legal, procurement, and compliance) and external teams (e.g.media agency and partner) to support marketing initiatives.
• Ensure seamless collaboration between marketing and other departments and external partners.
• Email Communicationt:
• Compose and send personalized emails to customers, providing relevant information, updates, and support.
• Professionally handle external and third-party email correspondence.
• Respond to inquiries and provide necessary information to stakeholders.
• Document Management:
• Manage and organize documents such as invoices, SEC documements, and marketing materials.
• Ensure accurate and systematic record-keeping.
• Oversee inventory levels of marketing materials and promotional items.
• Demonstrate flexibility and willingness to handle ad hoc tasks, including weekends and holidays.
• Efficiently manage unexpected challenges as they arise.
• Education: Bachelor's degree in marketing, digital marketing, or any related fields. (Fresh graduates are welcome to apply.).
• Detail-Oriented: Strong attention to detail and precision in all tasks.
• TOEIC Score: Minimum TOEIC score of 600 to facilitate effective communication.
• Passion in Crypto & Blockchain: Demonstrated interest and enthusiasm for the Crypto & Blockchain industry.
• Willingness to Learn: Proactively seek to acquire new knowledge and skills to enhance performance.
• Ability to handle ad hoc tasks on weekends and holidays.

Experience:

3 years required

Skills:

Market Research, Data Analysis, Business Development, eCommerce, English, Thai

Job type:

Full-time

• Manage bank partnership operations E2E for the platform, ensuring partnership funding and full redemption for all bank partnership-related campaigns.
• Maintain and conduct accurate records of partnership agreements and communications.
• Develop overall strategy to obtain and optimize performance for bank partnership operations, including for special projects e.g. co-brand card, specific brand campaigns, and other new initiatives.
• Lead relationship management tasks with all key bank partners, including pitching, negotiating, and performance monitoring/sharing.
• Conduct market research and data analysis to identify ways to improve existing programs.
• Work with internal teams including Marketing, Commercial, Product, and Finance team in order to ensure smooth operations for all bank partnership activities.
• Lead and support a small team in preparing reconciliation reports on partnership budget, activities, performance, and outcomes.
• Bachelor s degree in business, economics, engineering, or related fields.
• 3+ years of work experience, preferably in business development, strategic partner management, management consulting, ecommerce, banking or similar roles esp. in a technology company.
• Experience in conducting market research and quantitative financial data analysis is a must.
• Strong verbal and written communication skills, in both English and Thai, ensuring effective communication between internal teams and external partners.
• Experience in digital payment, fintech, and/or ecommerce is a plus.
• Demonstrated experience negotiating product enablement, distribution, or other partnership agreements, with a strong perspective on how partnerships can create value and differentiation.
• Passionate, proactive, and capable of handling uncertainty and ambiguity.

Experience:

3 years required

Skills:

Digital Marketing, eCommerce, Data Analysis, English, Mandarin

Job type:

Full-time

• Manage and optimize traffic flow for the AChoice platform in Thailand, ensuring high user engagement and conversion rates.
• Analyze traffic data, identify trends, and implement strategies to improve user acquisition, retention, and overall user experience.
• Collaborate with cross-functional teams, including marketing, product, and merchant operations to align on traffic goals and initiatives.
• Develop and execute testing plans to evaluate the effectiveness of different traffic channels and tactics, making data-driven decisions for optimization.
• Stay updated with industry trends and best practices in e-commerce traffic management, applying learnings to enhance the platform's performance.
• 3+ years of experience in traffic operations, digital marketing, or similar roles, preferably in the e-commerce industry.
• Fluent in Chinese and English; strong cross-team communication, promotion, and execution skills.
• Responsible, self-driven, goal-oriented, and good at communication and coordination.

Skills:

Data Analysis, Microsoft Office, Management, English, Thai

Job type:

Full-time

• Collaborate with cross-functional teams to define, prioritize, and execute product operations strategies that align with business objectives.
• Analyze product performance data to identify areas of improvement, recommend changes, and implement solutions to optimize user experience.
• Develop and maintain operational processes to ensure efficient product launches, updates, and lifecycle management.
• Act as a liaison between customers, internal teams, and stakeholders to gather feedback, address concerns, and drive product enhancements.
• Monitor industry trends and competitive landscapes to inform product strategy and stay ahead of market demands.
• Bachelor s/College Degree or equivalent with an Information Technology / Engineering / Business Major.
• Ability to effectively communicate both verbally and in email writing.
• Ability to read, analyse, and interpret common instruction manuals and technical journals.
• Ability to write technical documents.
• Ability to process and analyse large amount of data and respond to common inquiries or complaints from users.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proficient in MS Office Suite (Excel spreadsheets, pivot tables, charts, etc.).
• Willing to be assigned on shifting schedule (during events).
• Highly numerical, detail-oriented, methodical and self-motivated.
• Working with tight datelines from ad-hoc requests.
• Working extended hours during off days to fulfil requirements.
• Ability to work under sustained pressure.
• Work in a matrix organization between local venture and regional management.
• Ability work independently and make the right judgement decision.
• Effectively bilingual in both English and local language a must.

Experience:

5 years required

Skills:

eCommerce, SQL, English, Mandarin

Job type:

Full-time

• In charge of end-to-end product feature operations for seller and operation tools.
• Understand and organize business pain points and requirements, formulate product solutions and push forward their implementation.
• Organize product capability releases and user acceptance testing, design SOPs and user manuals to optimize operational abilities and management efficiency.
• Continuously monitor product live performance in various markets, collect feedback, and find potential opportunities.
• At least 5 years of e-commerce platform product operations or related field experience.
• Ability to clearly organize cross-team communication and cooperation processes, coordinate multiple functions, and multiple cooperative teams to achieve business goals, with excellent project promotion and execution capabilities;.
• High logical thinking and capable to build dashboards with proficient using of SQL, Excel, PivotTable, etc.
• Experience in formulating product case studies based on data and user insights, and a basic understanding of the operational of sellers and platforms;.
• Bachelor's degree or above, with good oral and written communication skills in both Chinese and English.

Experience:

3 years required

Skills:

SQL, eCommerce, Excel, English, Mandarin

Job type:

Full-time

• In charge of end-to-end product feature operations for seller and operation tools.
• Understand and organize business pain points and requirements, formulate product solutions and push forward their implementation.
• Organize product capability releases and user acceptance testing, design SOPs and user manuals to optimize operational abilities and management efficiency.
• Continuously monitor product live performance in various markets, collect feedbacks, and find potential opportunities.
• At least 3 years of e-commerce platform product operations or related field experience.
• Ability to clearly organize cross-team communication and cooperation processes, coordinate multiple functions, and multiple cooperative teams to achieve business goals, with excellent project promotion and execution capabilities.
• High logical thinking and capability to build dashboards with proficient using of SQL, Excel, PivotTable, etc.
• Experience in formulating product case studies based on data and user insights, and a basic understanding of the operational of sellers and platforms.
• Bachelor's degree or above, with good oral and written communication skills in both Chinese and English.

Experience:

3 years required

Skills:

Inventory / Warehouse Management, Management, English

Job type:

Full-time

• Oversee daily end to end operations of the sortation center, ensuring packages are sorted correctly and dispatched in a timely manner.
• Manage and lead a team of sortation staff, including manpower planning, training, scheduling, counselling, disciplining and performance evaluation.
• Monitor and improve operational processes to enhance efficiency and productivity.
• Implement standard operating procedures (SOPs) and ensure operation compliance are met.
• Provide guidance and support to team members, addressing any issues or concerns promptly.
• Ensure all packages are handled with care and sorted accurately according to destination.
• Address any discrepancies or errors in the sorting process and implement corrective actions.
• Track key performance indicators (KPIs) and generate reports on sortation center performance.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement.
• Report operational status and issues to upper management regularly.
• Identify areas for process improvement and implement changes to enhance efficiency.
• Foster a positive and collaborative work environment.
• Prepare technical reports e.g. EOD report by collecting, analyzing and summarizing information and trends.
• Bachelor s degree in logistics, supply chain management, business administration, or a related field.
• Proven experience in logistics, warehouse management, or a similar role, preferably in a sortation or distribution center.
• Experience in a supervisory or managerial position least 3 years is highly desirable.
• Ability to manage large groups of people.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficient in using Microsoft excel e.g. pivot, lookup.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Willingness to work flexible hours, including nights, weekends and long holiday if required.

Experience:

3 years required

Skills:

eCommerce, Social media, Industry trends, English, Mandarin

Job type:

Full-time

• Manage and optimize traffic flow for the AChoice platform in Thailand.
• Drive targeted traffic to our ecommerce platform through effective media planning and campaign management.
• Optimize media campaigns across various channels, including onsite assets, display advertising, social media advertising, and affiliate marketing.
• Monitor key performance indicators (KPIs) such as impressions, clicks, conversions, and return on ad spend (ROAS) to evaluate campaign effectiveness and make data-driven optimizations.
• Collaborate with cross-functional teams, including marketing, product, and merchant operations to align on traffic goals and initiatives.
• Conduct ongoing analysis of website traffic and user behavior using web analytics tools to identify areas for improvement and implement traffic optimization initiatives.
• Optimize onsite elements, including landing pages, calls-to-action, navigation, and user experience, to improve conversion rates and overall site performance.
• Stay updated on industry trends, new technologies, and best practices in ecommerce traffic acquisition and conversion optimization.
• Collaborate with web development teams to implement technical enhancements and optimize website performance.
• Provide regular reports and insights to stakeholders on traffic performance, media campaign effectiveness, and onsite conversion rates.
• Working and communicating with internal to set up all the tools.
• Proficient in ecommerce platform tools.
• Bachelor's degree in marketing, business, or a related field.
• 3 years+ proven experience in traffic acquisition and conversion optimization within the ecommerce industry.
• Fluent in Chinese and English; strong cross-team communication, promotion, and execution skills.
• Responsible, self-driven, goal-oriented, and good at communication and coordination.
• Proficiency in using analytics tools, able to analyze traffic and user behavior.
• Familiarity with conversion rate optimization (CRO) strategies and analysis.
• Solid understanding of key performance metrics and tracking methodologies.
• Strong analytical and problem-solving skills with the ability to derive actionable insights from data.
• Knowledge of ecommerce platforms, content management systems, and website optimization techniques.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Stay updated on industry trends and advancements in digital marketing and traffic acquisition.

Experience:

3 years required

Skills:

Data Analysis, Product Development, English, Thai

Job type:

Full-time

• Manage the entire end-to-end cooperation process of our LazPayLater Buy Now Pay Later business in the region with key focus in THAILAND.
• Role encompass but not limited to, deep-diving into the overall business model communication with our partners, discuss product development plan, data sharing exchange, user affiliate program, marketing collaboration, risk and credit modelling, disputes handling, customer service as well as legal and compliance matters.
• Work with our partners to plan and launch impactful campaigns to increase overall pe ...
• Report and analyse the overall user journey and funnel conversions and optimize campaigns to improve the overall conversion rates and KPI.
• Contribute and influence the product roadmap together with our product development and technology team to improve overall user experience, develop product features and product operational tools to improve the overall product user conversions and KPI.
• Deep understanding of marketing conversation funnel and user behaviour metrics with the ability to analyse current user retention, traffic and optimize campaigns and using tools to increase the user penetration of LazPaylater in the SEA.
• To plan and execute marketing campaigns and projects with relevant cross-function domains to increase overall reach and visibility of LazPaylater with internal and external teams.
• Fluent in English and Thai.
• 3+ years experience in a product operations, partnerships and/ or marketing function within the technology sector, lending sector, financial services, fintech sector or e-commerce platform preferred.
• Proficient in data analytical skills and deep understanding of the key conversion metrics.
• Effective communication skills with the ability to influence and partner with cross functions domains regionally.
• Strong multitasking skills with the ability to project manage across multiple work streams and requirements.
• Able to work independently and adapt to a fast and dynamic work environment with a high focus in end-results and bottom-line goals.

Experience:

3 years required

Skills:

Excel, Data Analysis, Statistical Analysis, English

Job type:

Full-time

• Utilize data-driven approach to analyze logs and user feedback to improve the coverage, resolution rate and customer satisfaction.
• Become an expert and drive leadership and execution in processes, initiatives, and functionality as related to Customer Care platform including artificial intelligence products.
• Work extensively with cross-functional stakeholders (Customer Experience, R&D, particularly algorithms engineers and product managers) to identify and implement optimal ...
• Construct and maintain knowledge base which align to local market needs/ customization.
• Conduct user testing and support rollout for new features in local context.
• Instruct AI model through annotation and prompt engineering.
• Proposing and tracking key indicators and evaluation metrics of Customer Care and AI products.
• Connecting technology, products, operations and other teams to drive for business changes.
• Fluent in English written and verbal communications skills is a must.
• Business level in Mandarin written and verbal communication skills is a plus.
• Strong empathy and focus on people, customer experience and satisfaction.
• Strong analytical skills to analyze significant amounts of data with a high level of accuracy and always maintaining attention to detail.
• Proficient in Excel.
• Demonstrated ability to implement process and identify continuous improvement opportunities.
• Ability to work in a fast-paced environment where priorities change often.
• Experience with Data Analytics tools and Statistics (Python, SQL, Power BI) is a plus.
• Understanding on current NLP/NLU/Large Language Model trend is a plus.
• Bachelor s degree with 3-5 years experience.
• Prior experience in the contact center or ecommerce industry is a plus.
• Prior experience in machine learning, AI, pattern recognition, data mining, and statistics is a plus.
• Strong interest and belief in AI technology.

Experience:

5 years required

Skills:

Project Management, English

Job type:

Full-time

• Oversee daily operations duties including but not limited to processing transactions, account verifications, and overall customer s asset.
• Work closely with the COO, determine values and mission, and plan for short and long-term goals.
• Supervise operations team to ensure operational excellence and excellent customer services.
• Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure.
• Manage the recruiting, training, and performance evaluation of operations personnel to ensure an effective team.
• Determine staffing requirements, work assignments, and schedules for side projects.
• Generate operational reports for COO and management as needed.
• Develop and maintain operational procedures and guidelines for the team.
• Communicate all operating policies and/ or issues at team meetings.
• Address operational issues and concerns in a timely fashion.
• Evaluate current operational strategies and recommend improvements.
• Collaborate with cross-functional teams in improving the operational tools and systems.
• Communicate with the legal counsel and safety department to ensure all processes remain compliant with the SEC and other governmental regulations.
• Bachelor s degree in any related field.
• Minimum 5 years of experience in Customer Experience or related functions in the management level.
• Strong English communication skills.
• Able to manage multicultural and diverse teams.
• Strong understanding of training or operations development tools and concepts.
• Solid foundation in data analyzation, root cause, and learning-need analysis by using various data sources.
• Strong mindset in people development.
• Project management and planning skills.
• Strong mentoring and coaching skills.
• Strong leadership qualities with excellent communication and interpersonal skills.
• Nice to have:
• Experience in any of the following industries: Banking, Online Payments, Cryptocurrency, or Exchanges.
• Years of experience in Operation or Customer support position.
• Work experience in a high-growth startup or tech company.
• General understanding of KYC/AMLO requirements.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/ or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Experience:

2 years required

Skills:

Quality Assurance, Inventory / Warehouse Management, English, Thai

Job type:

Full-time

• Assist Operations Supervisor to resolve held shipments (HIC) in the fastest possible manner using tools such as HIC data base, GEMA, ADVANCE, SAVER, HUBBLE, QSMS, DRIVE Internet based directories, and Map Applications (Google, Centamap, etc.), and ensure that customers receive their shipments at the earliest possible time.
• Manage the facility HIC cage & processes.
• Be the single point of contact for the Service Centre within the DHL network by ensuring that: all shipments in HIC are scanned and accounted for, HIC cage is clean and ...
• Work with Ops Performance Team to ensure that origin countries take actions to resolve cases of incorrect / insufficient information (BA s, missing phone numbers) leading to HIC shipments.
• Respond to and send HIC requests to/from customer service agents.
• Assist in all shipment resolution actions as directed by customers through customer service.
• Act quickly when contacted by Quality Control Centre in relation to shipments missing progress checkpoints.
• Support and resolve undeliverable shipments while working directly with couriers.
• Provide proactive resolution to couriers using ADVANCE & QSMS so that couriers are able to fulfill their deliveries as early as possible.
• Completed high school or higher.
• 2 - 3 years operations or customer service experience, preferably within transportation or logistics industry.
• Good command of English (Written and Spoken).
• Local Language (Thai).
• Work from Monday to Saturday.

Skills:

Project Management, Data Analysis, English

Job type:

Full-time

• Setting up governance forums by engaging key sponsors and subject matter experts.
• Building project business cases (incl. agreeing scope and objectives) and identifying critical success factors.
• Managing key stakeholders and dependencies to establish ways of work and alignment of approaches.
• Producing the initial project plan, subsequently tracking and reporting progress to the governance forum.
• Implementing new projects on time and on budget.
• Working closely with Change Managers to land change effectively and sustainably.
• Managing the project team at the same time as supporting team member on the job learning.
• Tracking project benefits after go-live against the original business case and critical success factors.
• Capturing lessons learned in conjunction with team members and other key stakeholders.
• Following our Business Code of Conduct and always acting with integrity and due diligence.
• Prepare and set up Promotion in 3 periodPre Promotion.
• On Going promotion.
• After Promotion.
• Promotion Performance tracking and analysis.
• Project Management experience from concept to implementation within a complex large organization framework.
• Experience of budgeting and planning processes within a large corporate framework.
• Computer literacy especially for Microsoft word and Excel.
• Stakeholder management.
• Communication skills.
• Project management methodology / qualification.
• Financial modelling (including business case development).
• Organization skills (including time management).
• Data analysis and report preparation.

Experience:

5 years required

Skills:

Project Management, English

Job type:

Full-time

• Collaborating with internal SC Operation Support and New Stores team to ensure the availability of stores stocks and also quality of stocks at stock achieve the targets.
• Work with whole Supply Chain team by monitoring the RR performance, proper DC DOH for Top Focus / Non top Focus items to maintain the availability and Stock quality of DC related.
• Develop the necessary reports, tools from Big data to support SC Operation Support, ...
• Collaborating, defining, prioritizing with Stores Regional Director / Area Manager / SFC / Store Manager and other department to develop the stores improvement project related to Supply Chain tasks and monitoring & evaluating the project result as time agreed.
• Support setting up, Managing, prioritizing, developing other project plans related to SC, and monitoring performance and evaluating to ensure timely completion as business required.
• Analyze the root cause of Out & Over Stock issues in both DC & Stores according to ad-hoc incident time to time and coordinate with SC Setting, SC Promotion for ordering parameter review.
• Master or Bachelor degree in Project Management, Business, Supply Chain, Logistics, Engineering or equivalent.
• At least 5 years in Project Management/End to End Supply Chain.
• Experience in Retail is a plus.
• Leadership and management skills.
• Fair Analytical and conceptual thinking skills.
• Presentation and communication skills.
• Stakeholder management.
• Planning, organizational, and time management skills.
• Can do attitude and teamwork.
• Computer literacy especially for Microsoft word, Excel (intermediate up), Powerpoint, MS Access.
• PowerBI, SQL (is a plus).

Experience:

10 years required

Skills:

Sales, Management, English

Job type:

Full-time

• Lead and manage the day-to-day operations of the Retail store, ensuring compliance with company policies, procedures, and standards.
• Monitor and drive sales performance, track key performance indicators (KPIs), and set sales targets for the store and individual team members.
• Drive sales performance by having experience in frontline roles and meeting targets.
• Co-control work instructions with Warehouse & Logistic team, which involves extracting and managing the control and monitoring of backend operations.
• Monitor and optimize inventory levels to meet customer demands and minimize stockouts. Implement inventory control measures, conduct regular stock counts, and coordinate with merchandising teams to ensure accurate stock replenishment.
• Ensure exceptional customer service standards are maintained throughout the store. Monitor customer feedback, address inquiries and complaints promptly, and implement initiatives to enhance the overall customer experience.
• Utilize retail technology systems, such as point-of-sale (POS) software, inventory management tools, and customer relationship management (CRM) systems, to optimize operational processes, track performance, and generate reports.
• Assist in developing and managing budgets for various operational expenses, including staffing, supplies, and maintenance. Monitor expenses and identify cost-saving opportunities.
• Be prepared to handle unexpected situations, such as emergencies or customer complaints, with professionalism and efficiency.
• Education and Experience:
• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
• At least 10 years of experience in Sales or acting as Senior Sales & Retail Operations Manager is a must.
• Very in-depth retail understanding and ability to influence with strong commercial awareness.
• Proven experience in retail operations, preferably in a supervisory or managerial role.
• Analytical skills to interpret data, identify trends, and make data-driven decisions.
• Ability to juggle multiple priorities and work in a challenging environment.
• Required Skills/Abilities:
• Able to understand and analyze profit and loss for proposing commercial action,.
• Strong business acumen and analytical skills.
• Excellent interpersonal, written and presentation skills.
• Problem solving skill.
• Work under pressure.
• Excellent communication skills and ability to engage various audiences across multi-cultures.

Experience:

6 years required

Skills:

Business Development, Data Analysis, English

Job type:

Full-time

• Lead Lazmall Marketing Solutions team in driving media investment among long-tail brand partners. Recognize, develop, and implement process improvement within the Business development team.
• Oversee Lazada Sponsored Solutions revenue of COO Seller Segment both in managed and unmanaged portfolio.
• Maintain regular check-ins with the team to ensure progress against target, identify opportunities and areas for improvement.
• Drive team s performance toward the goals.
• In collaboration with data and product owners, derive go-to-market strategy of Lazada Sponsored Solutions for COO Seller Segment.
• Lead the Business Development team to streamline product updates, market trends and best practices for wider COO teams.
• In partnership with internal teams, identify key data and develop compelling product narratives and success stories.
• Conduct data analysis and report on a regular basis to provide recommendations for relevant stakeholders.
• Initiate, own, and manage projects across various workstreams such as incentive program, training for commercial KAMs (Internal) and other mechanism to maximize media adoption and revenue.
• Lead the day-to-day operation of incentive deployment.
• Bachelor's degree or equivalent practical experience.
• 6 years of sales /strategy/business development/project management experience.
• Basic understanding of digital marketing/online advertisement.
• A strong track record of project management and process improvement skills with attention to details.