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Experience:

2 years required

Job type:

Full-time

• Generate sales to achieve target by 100% according to the regulation and adaptation to new sale channel.
• Follow Brand standard service and selling steps to ensure customer satisfaction.
• Master on daily operations at point of sales (POS), POS system, Activity. In cooperate with OMNI Channel as Pick from Store etc.
• Follow brand CRM procedures to recruit and loyalize customers via different touchpoints.
• Ensure on Store Readiness as store quality, Stock level, merchandising and cleanliness of the store.
• Active on social: BA Formal account for Product & Brand content.
• Responsible to acknowledge/record all customer complain and issues.
• Minimum of 2 years experience as Beauty Advisor OR Bachelor degree new graduate, Retail/ Call Centre/e-commerce experience.
• You can apply to up to three jobs within a rolling 30-day window.
• You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.
• Please visit "Your Application Space" to see the jobs you have already applied to.
• Please don t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Skills:

English

Job type:

Full-time

• Respond to customer inquiries regarding hotel/flight bookings through phone, email, and chat.
• Assist with booking changes, cancellations, and resolving any issues that arise during the reservation process.
• Provide accurate information about travel options, policies, and services to enhance the customer experience.
• Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
• Collaborate with internal teams to address complex customer concerns and improve service processes.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Previous experience or internship in hotel or flight reservations is required.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Skills:

English

Job type:

Full-time

• Engage with customers primarily through live chat and occasional phone calls to assist with transportation inquiries and service-related questions.
• Provide clear and helpful advice on using our services and applications, ensuring customers have a smooth and positive experience.
• Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Welcoming fresh-graduates to apply.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Skills:

Power BI, Excel, English

Job type:

Full-time

• Attend a Job Brief Meeting (JBM) together with Recruiter and Hiring Manager to better understand the role requirements, discuss timelines, and resourcing strategies.
• Review job description and ensure it is inclusive and able to attract diverse experienced professionals.
• Create and post external requisitions on the Shell Careers website, LinkedIn, and relevant job boards as necessary to pool external candidates for current open and future positions.
• Manage payment related to recruitment e.g., job posting fee, recruitment agency fee.
• Review candidate applications and create a shortlist to share with Recruiter and/or Hiring Manager.
• Collaborate with the business to proactively identify future hiring needs.
• Proactively source and map the external market for both active and future vacancies.
• Build and maintain high quality of talent pipelines.
• Assist on recruitment marketing Open House event, trainee program and other recruitment campaigns.
• Act as a Shell Ambassador in the external market, engaging important networks and associations.
• Assessment Management.
• Act as the primary focal point for candidate assessment.
• Contact candidates to schedule interviews and final assessment.
• Liaise with interviewers and assessors to secure schedules for interviews and final assessments.
• Handle and resolve assessment queries from hiring managers, interviewers, assessors, and candidates.
• Build and maintain good working relationship with relevant stakeholders.
• Anticipate and mitigates potential issues that may arise throughout the assessment process.
• Hire and Onboard.
• Contact successful candidates for required information and document to proceed hiring action.
• Conduct reference check for successful candidate.
• Initiate pre-employment check and verify that condition or requirement are met.
• Manage contract of employment, including, schedule contract signing day with the candidates.
• Perform and complete system action for hiring process. Ensure that necessaries are set up for new hire e.g., employee profile, IT account, IT devices.
• Be responsible for all hiring related documentation and filing both physical and electronical. Ensure that all documents are recorded and maintained accurately.
• Conduct HR onboarding session for new joiners.
• What We Need from You?.
• Minimum 2-4 years HR experiences preferably more on recruitment experiences.
• Master s Degree in MBA/Business Administration/Human Resources or related field is preferred.
• Overseas education is preferred and fluent in communication in English.
• Well versed in the sourcing process: Planning, Proactive Sourcing/Talent Mapping, Screening, and Interviewing.
• Preferably relevant recruitment and/or sourcing experience in resourcing for Oil & Energy/Renewables-related roles.
• Excellent stakeholder management, communication, and presentation skill.
• Strong problem-solving and decision-making skills.
• A strong curiosity to learn and demonstrated ability to nurture a psychologically safe and inclusive environment within which teams and individuals can thrive.
• Strong team orientation; able to proactively contribute to the Country HR team and others. Works effectively in virtual and diverse teams.
• Change agility with an outside-in and future orientation to develop resourcing strategies and drive decisions that address future trends.
• Proactive, takes initiative and effectively deals with challenges.
• Preferably proficient in Workday Recruiting, LinkedIn Recruiter, and/or Power BI.
• Our values.
• Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.
• Join us and you will belong to a world where you can feel pride in your achievements and propel your career with global opportunities.
• An innovative place to work.
• Join us and you will be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We are huge advocates for career development. We will encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Skills:

English

Job type:

Full-time

• Respond to customer inquiries regarding hotel/flight bookings through phone, email, and chat.
• Assist with booking changes, cancellations, and resolving any issues that arise during the reservation process.
• Provide accurate information about travel options, policies, and services to enhance the customer experience.
• Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
• Collaborate with internal teams to address complex customer concerns and improve service processes.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Previous experience or internship in hotel or flight reservations is required.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Skills:

SAP, Product Development, Business Development, English

Job type:

Full-time

• Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion.
• Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
• Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
• Provide a linkage from the customer to SAP product development leadership.
• Creating an SAP Architecture Vision for the Customer.
• Support building customer demand through appropriate thought leadership positioning.
• Understand customer s business process map and business model with industry reference architecture focus.
• Understand customer s current enterprise landscape and future needs.
• Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.
• Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap.
• Drive business architecture and capability mapping to solution design.
• Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.
• Support customer cloud transformation roadmap definition (business and application focus).
• Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).
• Being a Trusted Architecture Advisor for the Customer.
• Align living roadmap with current adoption/solution consumption.
• Support living roadmap governance & adaptation based on evolution of customer needs and SAP solutions.
• Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio.
• Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
• Represent SAP as the trusted advisor within SAP and/or the market.
• Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
• Proven professional networks in the market to drive pipeline and revenue growth for SAP.
• Proven track record of success in the selected industry area, if required.
• Proven leadership and project management experience.
• Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
• Fluency in English; any other language is an asset.
• Fluency in the language of local markets is desirable.
• Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
• Togaf or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates.
• Either location: PH, MY, TH, ID.
• At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
• We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP s products and services, we help customers unlock the full potential of their technology solutions.
• What sets our team apart is our deep understanding of each customer s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation.
• Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Requisition ID: 406557 | Work Area: Information Technology | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Asia-Pacific.

Experience:

3 years required

Skills:

SAP, Finance, Accounting, English

Job type:

Full-time

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the s ...
• The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.
• SAP Business and Technology Platform (BTP) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies and AI..
• SAP S/4 HANA Finance (oCFO) - Knowledge in corporate finance and accounting, reporting and consolidation, planning, budgeting, and financial analytics..
• SAP Digital Supply Chain (DSC) - knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management..
• SAP SuccessFactors (HCM) - knowledge in core HR and payroll, talent management, employee experience management, HR analytics and workforce planning, Sales performance management..
• SAP Intelligent Spend and Business Network (ISBN) - knowledge in Purchase to Pay process, procurement, subcontracting, supplier network and supplier portal..
• SAP Signavio - knowledge in Business Process Management/Business Process Automation applications..
• What you ll bring.
• 2-3 years of work experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and excellent communication, or customer-facing skills.
• Multi-dimensional experience: global experience, leadership role, entrepreneurial/self-starter, volunteerism, music, sports, etc.
• Effective communication skills including fluency in English and local language.
• Proficient interpersonal skills including passion, curiosity, listening skills, professional presence, empathy and can-get-it-done mentality.
• Demonstrated ability to collaborate across diverse stakeholders and business functions.
• Strong Business Acumen including demonstrated knowledge of business processes and/or industries.
• About SAP Academy for Customer Success.
• The SAP Academy for Customer Success is a talent development program specifically for candidates early in their careers.
• The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 10-month program strengthens the foundation for a successful career at SAP.
• Join us for the opportunity of a lifetime, to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services, all while earning a great salary and benefits.
• SAPAcademyforCustomerSuccess.
• SAP s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
• We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2025. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.
• During these intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved from March 1, 2025, to May 30, 2025, and then again from August 11, 2025, to October 17, 2025. *Dates are subject to change as planning is finalized.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.

Skills:

English

Job type:

Full-time

• Engage with customers primarily through live chat and occasional phone calls to assist with transportation inquiries and service-related questions.
• Provide clear and helpful advice on using our services and applications, ensuring customers have a smooth and positive experience.
• Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Welcoming fresh-graduates to apply.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.