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Experience:

3 years required

Skills:

Sales, Salesforce, Automation, English

Job type:

Full-time

• Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline.
• 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
• Configure and implement integration with Salesforce Core and Marketing Cloud.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client-focused and results-oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all .
• Good articulation and communication skills in English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 105582In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Skills:

Good Communication Skills, Service-Minded, Pleasant Personality, English, Mandarin, Japanese

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW or address below:

Skills:

Service-Minded, Good Communication Skills, Pleasant Personality, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW or address below:

Skills:

Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, Problem Solving, English

Job type:

Full-time

• Make a high volume of outbound calls to both new and existing clients, with the goal of pre-qualifying potential buyers for real estate developer projects.
• Engage with customers via phone, email, and other contact methods to initiate conversations, answer inquiries, and build rapport.
• Provide excellent customer service by understanding buyer needs and presenting relevant property options that may align with their interests.
• Screen and qualify both inbound and outbound leads, ensuring they meet project criteria before forwarding them to the sales team.
• Accurately record customer interactions, lead qualifications, and follow-up notes in the CRM system to maintain an organized pipeline.
• Re-engage lost buyers by reigniting their interest in available developments and bringing them back into the flow.
• Distribute qualified leads to the most appropriate agents based on the buyer's needs, ensuring a smooth handoff for further engagement.
• Stay updated on current real estate projects and marketing strategies to provide accurate information during client interactions.
• Relationship Building: Build and maintain strong relationships with buyers, ensuring they feel supported and valued throughout their experience with us.
• Contribute to the overall success of the sales team by facilitating a consistent flow of high-quality leads.
• Bachelor's degree in Business or marketing or other related fields.
• Experience in customer service or a similar feedback-oriented role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• A proactive approach to problem-solving and issue resolution.
• Ability to work collaboratively in a team environment.

Job type:

Full-time

• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• บริการลูกค้า.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Experience:

2 years required

Skills:

Sales, Document administrative, Microsoft Office, English, Mandarin

Job type:

Full-time

• Plan the work of the sales team to achieve the company's policies and goals.
• Monitor and evaluate the performance of the sales team.
• Control, supervise and support the work of the team to proceed appropriately and in accordance with the company's goals.
• Summarize the performance of the sales team and report the performance results according to the appropriate schedule.
• Coordinate with various departments to ensure the most efficient work.
• Help find additional assets to sell to support the team's sales.
• Continuously follow up on market information and movements.
• Support sales documentation work.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.

Experience:

5 years required

Skills:

Single License, Service-Minded, Good Communication Skills, English, Thai

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Service mind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Experience:

3 years required

Skills:

SAP, SAP FICO, Accounts Payable, ERP, English

Job type:

Full-time

• Lead a team of internal and external SAP FICO Analysts and the functional design for company and subsidiary projects BAU and Support.
• Ability to architect solutions in the SAP Finance & Costing functions by seamlessly integrating with other modules like SAP PP, SD, QM and BW functions.
• Be able to analyze, design and configurate SAP FICO, SD and Purchasing solutions (R2R, O2C and P2P).
• Provide knowledge and understanding of SAP FICO, SD and Purchasing concepts and process flows that they are able to both understand existing configuration and solutions and also design new solutions for new requirements.
• Providing support, advice and guidance to the customer support team on SAP related issues.
• Communicate effectively with external clients and internal teams to deliver functional requirements to meet business needs.
• Coordination of RFI/RFPs with third parties, project and internal IT procurement team.
• Work with key users and department heads on requirements gathering.
• Assesses, researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security.
• Coordinate with stakeholders and users on User Acceptance Testing and sign-off.
• Provide critical thought, give input, and oversee on strategic supply chain initiatives.
• Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.
• Ability to lead the team in or out of departmental activities including communication instructions, training, achieving goals, quick turnarounds for tasks requested by senior management, progressive discipline, and performance evaluation.
• Ensure proper integration of FI and CO functionalities with other SAP modules.
• Coordination of all FI and CO-related activities with companies and subsidiaries.
• Manages all costing for each project.
• Works with development teams and project managers as an SME to consult on new initiatives, then completes production implementation - including knowledge transfer and documentation.
• Provide functional support related to costing and other applications.
• BA/BS degree in Finance, Computer Science, MIS or another related field.
• ERP (SAP) system experience strongly preferred, Strong SAP FICO skills and experience is strongly preferred.
• Highly experienced in COPA, Material Ledger Actual Costing, Product Costing Make to Order & Make to Stock, Fixed Assets, Cost Center Accounting, Internal Order Accounting, New General Ledger, Accounts Payable, Accounts Receivables, Taxation, Cash Management & Treasury Module.
• At least 3 year's SAP implementation and configuration experience - must have participated in at least one full implementation in the role of SAP FICO configuration consultant.
• Intercompany trading scenarios (STO, direct shipment, 3rd party).
• Experience interfacing with internal and external business partners.
• Stakeholder management - act as the go-to between finance, IT and operations.
• Work with various businesses across all lines of business (Finance, Sales, Customer Service, HR, Order Management, MFG, Supply Chain) users to define and implement business process improvements using SAP ECC 6.0 and S/4 HANA.

Experience:

3 years required

Skills:

Sales, Salesforce, Automation, English

Job type:

Full-time

• Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline.
• 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
• Configure and implement integration with Salesforce Core and Marketing Cloud.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client-focused and results-oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all .
• Good articulation and communication skills in English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 102541In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Sales, Management, English

Job type:

Full-time

• Build, manage and oversee the daily operations of the sales team.
• Recruitment, training and retention of property consultants.
• Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans.
• Monitor team performance.
• Identify and implement process improvements to streamline sales operations and increase efficiency.
• Offer support and market knowledge to team members.
• Actively assist property consultants in closing deals by providing guidance, resources, and strategic input.
• Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently.
• Inspire and motivate the sales team to achieve their targets and maintain a high level of morale.
• Share market insights and trends with the sales team to help them better understand and respond to client needs.
• Develop and implement strategies to retain clients and encourage referrals.
• A minimum of 1 year of experience full time in a management role within the real estate industry in Thailand.
• Proven ability to lead, motivate, and manage a team of sales professionals to achieve and exceed targets.
• Strong customer service orientation with the ability to build and maintain client relationships.
• Excellent verbal and written communication skills, with the ability to present and negotiate effectively. Fluent in English language, additional language is a plus.
• Skilled in conflict resolution and problem-solving, with the ability to handle difficult situations.
• Creative thinker who can bring new ideas and approaches to improve sales processes and outcomes.
• Excellent time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• High ethical standards and integrity in all business dealings.
• Ability to think strategically and contribute to the overall business strategy.
• Competitive Compensation: We are offering competitive salary and performance-based bonuses, along with comprehensive benefits and additional passive income for referrals.
• Innovative Environment: Join a dynamic team that embraces innovation and uses the latest technology to enhance sales and customer service.
• Career Growth: We offer excellent opportunities for professional development and career advancement.
• Supportive Culture: Work in a collaborative and supportive environment where your contributions are valued and recognized.

Skills:

Automation, Computer Security, System Administration

Job type:

Full-time

• Experience in technical and consulting skills with subject matter expertise in one or more of the following specialties: incident response, systems administration, disaster recovery, business continuity, computer forensics and/or network security.
• Prior experience with IT/OT cybersecurity management systems, risk assessments, risk mitigation. Applying reference architectures and frameworks to industrial automation environment and securing industrial automation projects.
• Experience managing technical security projects either as a consultant or internal s ...
• A thorough understanding of network protocols, network devices, computer security devices, secure architecture & system administration in support of computer forensics & network security operations.
• Significant hands-on experience with hardware/software tools used in incident response, computer forensics, network security assessments, and/or application security.
• Experience with assessing and developing enterprise-wide policies and procedures for IT risk mitigation and incident response.
• Experience in Windows, Mac, and Unix operating systems.
• Concepts and Communication Demonstrated ability to work with and advise senior and executive level clients regarding strategic and tactical processes of Incident Response, staying professional and communicating clearly under pressure.
• Advanced understanding of information security governance concepts, including ability to gauge maturity level of an organisation's incident response program by against best practices as well as by applying practical knowledge of attacker methodologies, attack lifecycle, Cyber Kill Chain, etc.
• Ability to communicate technical findings & concepts to key stakeholders.
• Operational Technology Experience working with-in Operational Technology environments that have a safety-first focus.
• Demonstrate an understanding of the key differences between IT versus OT environments and be able to articulate best practices on how to secure each.
• Understanding of OT Security industry best practices and guidelines such as NIST 800-82, ISA/IEC 62443, and PERA.
• Familiarity with regional laws and regulations regarding critical infrastructure and OT Security.
• Experience with OT-focused security tooling such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
• Able to analyse common industrial network protocols (Modbus, Profinet, EtherNet/IP, etc).
• Familiarity with common ICS vendors (Honeywell, Schneider Electric, Yokogawa etc.) and their products, network architectures, and equipment.
• Preferred Technical and Professional Expertise
• Digital Forensics & Incident Response Ability to forensically analyse both Windows & Unix systems for evidence of compromise.
• Proficiency with commercial and open source forensic tools such as EnCase, X-Ways, and Sleuthkit.
• Skills and experience with cloud DFIR.
• Proficient in writing cohesive reports for a technical and non-technical audience.
• Experience hunting threat actors in large enterprise networks and cloud environments.
• Experience with using and configuring Endpoint Detection & Response (EDR) tools.
• Network Forensics Experience performing log analysis locally and via SIEM/log aggregation tool.
• Analyse and/or decipher packet captures from network protocol analysers (Wireshark, TCPdump, etc).
• Demonstrate an understanding of the behaviour, security risks and controls of common network protocols.
• Demonstrate an understanding of common applications used in Windows and Linux enterprise environment. Familiarity with Active Directory, Exchange and Office365 applications and logs.
• Remediation services Experience acting as a trusted advisor throughout the IR process.
• Advise clients on best practice whilst providing a sounding board during risk-based decisions.
• Track record of success in an incident management role using project management.
• Ability to lead teams comprised of customer staff and staff from competing service providers.
• Proactive services Examine and analyse available client internal policies, processes, and procedures to determine patterns and gaps at both a strategic and tactical levels. Recommend appropriate course of action to support maturing the client s incident response program and cyber security posture.
• A strong familiarity with various security frameworks and standards and applicable data privacy laws and regulations.
• Demonstrated experience with planning, scoping, and delivering technical and/or executive level tabletop exercises, with a focus on either tactical or strategic incident response processes. Ability to incorporate current trends and develop custom scenarios applicable to a client.
• Diverse understanding of cyber security related vulnerabilities, common attack vectors, and mitigations.
• Capable of developing strategic level incident response plans as well as tactical-focused playbooks.
• DevSecOps Low-level operating system knowledge, including automation and performing administrative tasks.
• Scripting or programming experience, preferably in a language commonly used for DFIR such as Python or PowerShell.
• Ability to work with data at scale such as using Splunk / ELK.
• Expertise working with shell programs such as grep, sed and awk to process data quickly.
• Working experience with virtualisation and cloud technology platforms like IBM Cloud, AWS, GCP, & Azure.
• OT Security One or more security certifications.
• OT IDS tool such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
• SANS GIAC or ISA99/IEC-62443 Cybersecurity.
• Experience in designing / engineering control systems.
• About Business UnitIBM Consulting is IBM s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you ll be able to learn and develop yourself and your career, you ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
• Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
• At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Experience:

4 years required

Skills:

Research, Project Management, Microsoft Office, English

Job type:

Full-time

• Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives.
• Leads QBO and Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
• Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together t ...
• Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.
• Client Servicing and Value Creation.
• Responsible for collecting Voice of Client on their experience & servicing quality, sending to country/cub-region Managing Director to feed into product or strategy team.
• Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model.
• Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client.
• Responsible for conducting the deliverables i.e., presentation, solution training, basic Q&A, ad-hoc analysis, etc. from customers.
• Discovering and Proposing.
• Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage.
• Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
• QualificationsYou will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendations, based on a deep understanding of client business and expertise across NielsenIQ solutions.
• Min. Bachelor Degree any major;.
• At least 4 years of experience in related field (client servicing in research agency, marketing consultant, project management-based job).
• A broad understanding of client sales and marketing issues.
• Knowledge of research techniques and methodologies would be an advantage.
• Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must.
• Min. 1 year in managerial level is preferable.
• Proven strong leadership skills.
• Excellent analytical skills.
• Excellent communication skills and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills is a must.
• Fluent in English both written and verbal is a must.
• Able to travel within Greater Bangkok is a must.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

3 years required

Skills:

Market Analysis, Market Planning, Microsoft Office, English

Job type:

Full-time

• Analyze customer profile and usage behavior to develop the marketing campaign to increase revenue both voice and internet services, as well as value-added services.
• Manage upsell and anti revenue dilution campaign through all service channels both online and all service touch points.
• Coordinate with related parties to ensure marketing campaign readiness and contacting to target customers through all channels, whether direct communication and all service channels.
• Evaluate the campaign results to improve opportunities to increase service revenue to be more effective.
• Be gate-keeper and consultant for new campaigns & migration campaigns (from batch/kaokang to NGCM new tool) supporting NGCM campaign execution which will apply NBA model (Campaign Priority) to ensure highest business impact to be communicated and prevent distraction with less relevant campaigns.
• Co-ordinate go-to-market execution between NGCM configuration team and business units eg. Keep track of time-line campaign details form, align all business units on expected campaign launch date, co-ordinate execution of campaigns communication both BTL&ATL and contact policy alignment.
• Co-operate with solution team to monitoring all systems providing data sources for NGCM with corrective & completeness data and on time.
• Design & monitor daily campaign contact & tracking dashboard.
• Bachelor or Master's degree in Marketing or in a related field.
• At least 3-5 years experience in Marketing and Analyze Skill.
• Computer literacy in MS Office (Word, Excel, PowerPoint).
• Accountability, team player, enthusiasm and work well under pressure.

Experience:

3 years required

Skills:

IC License, Sales, Negotiation, Cash Flow Management, English, Thai

Job type:

Full-time

• Responsibilities include: cross-sell of all bank products groups to existing and new customers, sourcing prospects and developing new customer relationships, providing financial advice to customers, selling appropriate bank products and services to those prospects and clients, identifying and successfully capitalizing on cross-sell opportunities and making appropriate referrals.
• Corporate with wealth team, cash management as well as cross boarder colleagues to provide the absolute solution based on the customer requirements.
• Grows revenue by successfully prospecting for new deposit, payment product including cross-sell cash management services through existing and new to bank customers.
• Maintain account pipeline, account plans and calls reports accurately, maintain ongoing contact with customers to ensure targeted level of deposit balance.
• Perform customer s visit and be a bank s representative to support customers.
• Bachelor s degree and above in business administration, economic, accounting, finance, and engineering.
• At least 3 years of experiences in secured loan product e.g., mortgage loan, Secondary Bond, Deposit high volumes.
• Confidently present the value proposition of the product or service, address objection and negotiation win-win outcome.
• Have a passion for continuous learning to enhance skills and capabilities, Proactive, motivated.
• Maintaining a positive attitude, display optimism, enthusiasm, and can-do attitude.
• Strong Communication and Interpersonal skill throughout the interview process, have a ability to effectively convey complex information to us.
• Investment Consultant License IC, Life Insurance License (Prefer).
• Fluent in English communication and interpersonal skills.

Experience:

5 years required

Skills:

Excel, Power BI, SQL, English

Job type:

Full-time

• Manage and lead the E2E development projects under a responsible category to deliver new initiatives, cost saving budget, and drive business sales and profit growth.
• Work with Product, Trade, Supply Chain and other relevant cross-functional teams to deliver new business strategy and E2E development projects that can improve specific financial lines.
• Act as an analysis expert and business consultant to working team per business directions e.g. to improve availability, reduce waste, optimize and improve range, price, ...
• Proficient in analytical and visualization skills and tools such as advanced Microsoft excel, Power BI, SQL to transform data and category insight to deliver customer-centric solutions and initiatives that improve category performance. Including presentation and storytelling skills to articulate insight and action.
• Monitor specific action plans to gauge the project status, troubleshoot and recommend actions until the result is delivered and sustained.
• At least 5 extensive experiences in Business Planning, Business Analyst, and Business Development with a dynamic business background.
• Advanced Microsoft Excel, and Power BI.
• Optional analytical tools (preferred): SQL, Python, Microsoft Access.
• Require use of Analytics tools and initiating new business models and initiatives would be a BIG plus.
• Business analysis / Reporting analytics: E2E performance and insight finding.
• Commercial & Strategic thinking and Business development.
• E2E Project management skills.
• Problem solving skills through e.g. continuous improvement, lean, innovation and strategic frameworks.
• Communication and presentation skills / Persuasion & influence skills.

Experience:

3 years required

Skills:

Compliance, Contracts, Express, English

Job type:

Full-time

• Deliver site performance and operational excellence through quality of products and services for both Fuel and Non-Fuel at 30-35 Shell retail sites based insouthern provinces.
• Deliver Sales and Operations targets for geographical area through regular reviews and appropriate action plans.
• Manage the territory assigned in terms of sales, network management, marketing and handling challenges of retailers and site staff.
• Act as a business consultant to Retailers on proper management of retail outlets on working capital and inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms.
• Ensure that the Retailers trains and develop their staff and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
• Maximize sales potential at site through consulting, coaching and motivating retailers.
• Identify and address performance gaps, offer tools and support profitable sites operations on daily basis.
• Manage underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.
• Compliance: Ensure Retailers follow Site Operations and HSSE standards, contracts and manuals.
• Deliver consistent a good customer experience by managing contract compliance.
• Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
• Manage customer complaints for sites in the respective territory.
• Strong sales and commercial skills.
• Experiences in retail and operation management.
• Excellence coaching and motivating abilities.
• Strong experience in customer and partner relationship management.
• Bachelor's degree and minimum 3 years of relevant work experience.
• Fluent in both Thai and English Communication skills including writing, speaking, and reading.
• 30 - 35 retail station for Fuel, Lubricants, Convenient Retailer and Café.
• Based in upcountry - southern provinceNakorn Si Thammarat.
• Full time job.
• Company Description.
• Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• An innovative place to work.
• There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Experience:

3 years required

Skills:

Compliance, Contracts, Express, English

Job type:

Full-time

• Deliver site performance and operational excellence through quality of products and services for both Fuel and Non-Fuel at 30-35 Shell retail sites based insouthern provinces.
• Deliver Sales and Operations targets for geographical area through regular reviews and appropriate action plans.
• Manage the territory assigned in terms of sales, network management, marketing and handling challenges of retailers and site staff.
• Act as a business consultant to Retailers on proper management of retail outlets on working capital and inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms.
• Ensure that the Retailers trains and develop their staff and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
• Maximize sales potential at site through consulting, coaching and motivating retailers.
• Identify and address performance gaps, offer tools and support profitable sites operations on daily basis.
• Manage underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.
• Compliance: Ensure Retailers follow Site Operations and HSSE standards, contracts and manuals.
• Deliver consistent a good customer experience by managing contract compliance.
• Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
• Manage customer complaints for sites in the respective territory.
• Strong sales and commercial skills.
• Experiences in retail and operation management.
• Excellence coaching and motivating abilities.
• Strong experience in customer and partner relationship management.
• Bachelor's degree and minimum 3 years of relevant work experience.
• Fluent in both Thai and English Communication skills including writing, speaking, and reading.
• 30 - 35 retail station for Fuel, Lubricants, Convenient Retailer and Café.
• Based in upcountry - southern provinceSongkhla.
• Full time job.
• Company Description.
• Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• An innovative place to work.
• There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.