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Skills:

Able to work as a shift, Service-Minded, Good Communication Skills, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

Skills:

Microsoft Office, Excel, Statistics, English

Job type:

Full-time

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources.
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
• Interacts with client staff on routine issues.
• Independently discusses analysis design to best answer client questions with CBP/client.
• Discuss design and calculate the Quantified Business Opportunity.
• Drive time/cost-effectiveness on the project.
• Support meeting the COE objectives as a whole.
• Inspire peers and co-workers.
• QualificationsCuriosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
• Bachelor s Degree from reputable Universities, min GPA 2.5.
• Fresh Graduate are welcome to apply.
• Strong business and financial acumen (including business environment and client) with excellent analytical skills.
• Understanding of growth and brand strategy.
• Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
• Ability to work independently and comfortable working in a digitally enabled environment.
• Strong Organizational & interpersonal skills.
• Good client service skills and able to communicate and write effectively in English and Thai.
• Knowledge of Microsoft Office, especially PowerPoint and Excel.
• Retail data experience is a plus.
• Basic knowledge in statistics would be an added advantage.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Skills:

English

Job type:

Full-time

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Experience in cryptocurrency, online payments, banking, exchanges, or any of these is preferred.
• Experience in an operations or customer support position.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Job type:

Full-time

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Job type:

Full-time

• ดูแลเและให้คำแนะนำแก้ไขปัญหาให้กับลูกค้า.
• ประสานงานกับบุคลากรภายในองค์กร.
• จัดทำเอกสารตามทีได้รับมอบหมาย.
• สนใจส่งใบสมัครและประวัติ ส่วนตัวมาได้ที่ E-mailอัตรา: 1 ตำแหน่งเงินเดือน: เงินเดือน 15,000 บาท ขึ้นไป (ตามประสบการณ์) บาทสถานที่ปฏิบัติงาน: อาคารพญาไท พลาซ่า ติดสถานีรถไฟฟ้าพญาไทจังหวัด: กรุงเทพมหานครเขต: พญาไท, ราชเทวี, สานเสนใน, ดินแดงคุณสมบัติผู้สมัครงาน: 1. อายุไม่เกิน 30 ปี
• วุฒิการศึกษาปริญญาตรีขึ้นไป
• พูดเก่ง อัธยาศัยดี มีไหวพริบ และ ทักษะในการพูด
• มีความกระตือรือร้น ขยัน และ อดทน
• สามารถทำงานร่วมกับผู้อื่นได้เป็นอย่างดี
• ยินดีรับนักษาจบใหม่ ไม่จำเป็นต้องมีประสบการณ์
• สามารถใช้ภาษาอังกฤษในการทำงาน จะได้รับการพิจารณาพิเศษ
• ดำเนินกิจการพัฒนาซอฟท์แวร์ และธุรกิจออนไลน์
• มีธุรกิจ 3 กลุ่มธุรกิจ
• พัฒนาซอฟท์แวร์
• บริการเว็บสำเร็จรูป ร้านค้าออนไลน์
• บริการ SMS ครบวงจร สวัสดิการ:ฝึกอบรมเพิ่มทักษะในวิชาชีพ.
• เงินเดือน.
• โบนัส.
• เบี้ยขยัน.
• ประกันสังคม.
• วันหยุดพักผ่อนประจำปี.
• สัมนาประจำปี.
• ปรับอัตราเงินเดือนประจำปี.
• วิธีการสมัครงาน: เขียนใบสมัครด้วยตัวเองแล้วส่งอีเมล์
• ใบสมัครของผู้ที่ผ่านการพิจารณาแล้วเท่านั้น ที่จะได้รับการติดต่อสัมภาษณ์งานที่บริษัทฯ
• ไม่รับสมัครงานในรูปแบบ walk-in ติดต่อ: Human Resources DepartmentPIESOFT Company Limited.
• 128/21/1 ชั้น 3 อาคารพญาไทพลาซ่า ถนนพญาไท แขวงทุ่งพญาไท เขตราชเทวี กรุงเทพมหานคร 10400

Experience:

1 year required

Skills:

Negotiation, Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, English, Mandarin

Job type:

Full-time

• Coordinate with customers, staff, banks, and internal departments to prepare for transfer operations.
• Negotiate and promote ownership transfers with various banks.
• Plan ownership transfer operations to ensure accuracy, completeness, and adherence to schedules.
• Resolve issues and obstacles on the day of the ownership transfer.
• Maintain the transfer department's software system by inputting necessary data, such as appraisal values, title deed numbers, and house numbers.
• Prepare and verify documents required for transferring ownership of land, houses, and condominiums.
• Prepare and verify documents for transferring electricity and water utilities.
• Prepare documents required for project block evaluations with various banks.
• Collect and deliver ownership transfer document sets to customers and related departments within the specified timeframe.
• Handle customer notifications, including inspection appointments, transfer appointments, and contract cancellations.
• Prepare transfer kits and equipment for the legal department.
• Check the clearance of transfer document sets and record transfer registrations in the system.
• Process reimbursements for expenses related to the ownership transfer department.
• Perform other duties as assigned.
• Bachelor s degree in any field.
• Minimum of 1 year in experience in coordinating with the Land Department, banks, or related government agencies in the real estate industry.
• Proficient in English (TOEIC 600) or Chinese (HSK 3) (Preferable).
• Skilled in using Microsoft Office applications.
• Strong interpersonal skills and ability to build positive relationships.
• Excellent coordination and service-minded attitude.
• Ability to work effectively under high-pressure situations.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai

Job type:

Full-time

• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
• Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
• Bachelor in any relate field.
• Pleasant personality and excellent communication skills.
• Well-groomed, with a good sense of refinement.
• Highly self-motivated and able to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

Job type:

Full-time

• Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
• Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
• Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
• Provides high level of professionalism and competent customer service.
• Follows the process and procedures for changes in Brand if required.
• Thai nationality.
• Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
• Bachelor's Degree in any related field.
• Fresh graudates are welcome. **.
• Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
• Work schedule 5 days of the week, weekly off 2 days/ week.
• Base Salary.
• KPI performance & Attendance incentives.
• Medical insurances.
• 12-day annual leaves.
• Social security.
• Bhiraj Tower at Bitec (BTS Bang Na).
• 66 Tower (BTS Udumsuk).

Experience:

No experience required

Skills:

Enthusiastic, Good Communication Skills, Leadership Skill

Job type:

Full-time

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

Experience:

No experience required

Skills:

Energetic, Enthusiastic, Fast Learner, Good Communication Skills, Outgoing Personality, English, Thai

Job type:

Full-time

• Rent a Scooter Bangkok is Bangkok s number one motorcycle rental business, known for exceptional customer service and exceeding expectations. Our mission is to deliver the ultimate "wow" effect with every clients interaction through thoughtful touches like complimentary candies, refreshing towels, free gifts and exceptional customer service.
• With the best fleet of scooters, a prime location, and a team driven by trust, teamwork, and efficiency, we ensure every customer enjoys a seamless experience. If you r ...
• THAI NATIONALS ONLY !!!.
• www.rentascooterbangkok.com.
• www.motorcyclerentalbangkok.com.
• www.motorbikerentalsbangkok.com.
• www.rideinasia.com.
• Welcome Clients with a Big Smile: Provide a warm, friendly, and engaging welcome to all customers.
• Be Extremely Responsive & Reactive: Respond promptly to messages, emails, and inquiries, aiming to reply within one minute.
• Explain the Contract & Scooter Details: Clearly explain rental agreements, scooter specifics, and important driving tips for navigating Bangkok.
• Manage Payment & Deposits: Handle customer payments and deposits efficiently, ensuring follow-up and organization.
• Update Stock in Real-Time: Maintain accurate records of motorbike stock in our CRM system (Asana) in real-time.
• Follow Up on Payment & Rental Extensions: Ensure timely payment collection and follow up on any rental extensions.
• Manage Accounting for Scooters: Oversee scooter-related accounting and financial tasks.
• Prepare Weekly & Monthly Reports: Compile and prepare detailed reports on rentals, payments, and business performance.
• Collect Client Reviews: Request and track customer reviews after each rental to ensure satisfaction and continuous improvement.
• Stay Available for Assistance: Be available on the phone to assist clients with any issues related to the bikes during their rental period..
• Job Details:.
• Working Hours: Monday to Saturday, 9:30 AM to 6:00 PM.
• Salary: Between 20,000 and 35,000 THB per month, based on skills, experience, and mindset.
• Commission: Offered based on monthly revenue/gross margin.
• Location: 39/4 Soi Attha Kravi 1, Sukhumvit Soi 26, Central Bangkok.
• Probation Period: 3 months.
• Start Date: ASAP.
• Tools and Systems: You will use a CRM system called Asana to manage customer follow-ups and motorbike inventory. Communication with customers will primarily be handled through WhatsApp, with the corporate phone provided by us.
• Opportunities for Growth: Outstanding performance may lead to higher positions within the company, offering exciting opportunities for career advancement.
• Please send a mail directly to our Recruitment Department, with the subject Scooter Manager at the following email: [email protected] and [email protected].

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Job type:

Full-time

• ดูแลการขาย รับออเดอร์ คิดเงิน เคลียร์บิลประจำวัน.
• จัดเตรียมและสั่งซื้อสินค้าให้เพียงพอต่อการขาย ทั้งหน้าร้านและ online รวมถึงการจัดทำข้อมูลและบริหารสินค้าคงเหลือให้มีประสิทธิภาพ.
• ดูแลจัดการยอดขาย ทำสรุปบันทึกยอดขาย รายงานค่าใช้จ่าย และเอกสารสำคัญต่างๆเพื่อส่งให้หน่วยงานที่เกี่ยวข้อง รวมถึงการบริหารวงเงินสดย่อย.
• ตรวจนับสินค้าคงเหลือทั้งหมดของหน่วยงานร่วมกับทางบัญชี ประจำทุกสิ้นเดือนและรายปี.
• ประสานงานเกี่ยวกับการสั่งผลิตสินค้า การซื้อขาย จากหน่วยงาน, โรงงาน.
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• อายุ 25-35 ปีขึ้นไป.
• วุฒิการศึกษาระดับปริญญาตรี.
• ประจำได้ทั้ง สำนักงานใหญ่สิงห์คอมเพล็กซ์และสำนักงานใหญ่สามเสน.
• ทำงาน 2 กะ จ-ศ (8.30-16.30) / (11.00-19.00).
• สมรรถนะประจำตำแหน่ง.
• มีความสามารถในการใช้คอมพิวเตอร์โปรแกรม SAP / MS office ได้อย่างคล่องแคล่ว.
• มีความละเอียด รอบคอบ.
• มีทักษะในการติดต่อประสานงานได้เป็นอย่างดี.
• สามารถวิเคราะห์ แก้ไขปัญหาเฉพาะหน้า และทำงานภายใต้ภาวะ กดดันได้ดี.
• มีทัศนคติที่ดีต่อการทำงาน.
• ซื่อสัตย์ ไว้ใจได้.

Experience:

3 years required

Skills:

XML, English

Job type:

Full-time

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills:

Sales, Product Development, Negotiation

Job type:

Full-time

• Responsible for sales in Cosmetic Ingredients division.
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
• Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
• Berli Jucker Public Co., Ltd.
• Human Resources Division.
• 99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110
• Visit us at: https://careers.bjc.co.th/
• LinkedIn: Berli Jucker Public Company Limited (BJC)
• Facebook Fan Page: BJC Careers..

Experience:

No experience required

Skills:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

Job type:

Full-time

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

Experience:

No experience required

Skills:

Management, Leadership Skill, Able to work as a shift, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Skills:

Sales, Negotiation, Problem Solving

Job type:

Full-time

• To ensure fulfillment of sales and other objectives by means of implementation.
• To secure all containers using for covering sales budget.
• To achieve target set out increase market share & sales, through acquisition and retention of customers.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• To establish and continuously improve product & market knowledge, so as to be more efficient.
• To establish solid communication, co-ordination with all existing and new clients proving good base for sales growth.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Obtain sufficient market & product knowledge so as to carry-out technical selling and not just compete on price.
• Bachelor's Degree in Food Science or related field.
• Having experience 3 years in food ingredient business or food functional; Bakery, Ice-cream or snack & confectionery products would be an advantage.
• Good technical, sales, marketing and negotiation skills.
• Team player, ability to learn fast.
• Decision making & problem solving skills.
• Good communication & interpersonal skill.
• Open minded, proactive and innovative.
• We offer an attractive compensation; benefit package (Commission, provident fund, medical, dental, life insurance, yearly checkup) and career opportunities to the successful candidate.
• Only short-listed candidate will be notified.

Experience:

No experience required

Skills:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

Job type:

Full-time

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

Skills:

Excel, Negotiation, English

Job type:

Full-time

• Owner of strategic 3 years aspiration plans with distributor and partner which includes opportunities identification, volume aspiration and stack up, and brands positioning, format portfolio, sales and channel strategy.
• Lead to develop sales & marketing yearly plan (by channel and SKU, activities grid and budget) with distributors and partners.
• Owner of distributor & partners management and performance (sell in / sell out sales, inventory, forecasting, RTM & sales force efficiencies) and meeting cycles.
• Owner country budget - Meet the defined ROI / objectives for the brand trade investment, budget control and management.
• Develop sales analytics to drive business understanding and decision.
• Develop consumer, customer and channel insights to strengthen market understanding and decision.
• Ensure & monitor country plan to execute with clear objectives and KPIs measurement.
• Build and maintain good relationships with Distribution partner & Key accounts.
• Monitor marketing and sales situation of competitors such as sales, promotion, prices, distribution, market share & etc.
• Follow up monthly plan and adjust the plan to fit and correspond to competitive market situations.
• Be Company representative.
• Bachelor/Master Degree in Business or related fields.
• Minimum 8-10 years of experience in Distributor Management, Country Management, Sales, MKT, Export & Import or related fields.
• International experiences, especially related to EMEA and crossculture understanding.
• Strong biz network with local players in APAC is a plus.
• Can work independently under minimal supervision.
• Excellent English Proficiency.
• Resilient and able to work under pressure & business dynamic.
• Proficiency in Excel and PowerPoint. Key Competencies.
• Strong Business Acumen.
• Distributor Mgt.
• Strategic Thinking / Data Analytic / Negotiation skill/ Adaptability.
• Passionate about regional sales scope of work.