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Experience:

No experience required

Skills:

Sales, Negotiation, English, Mandarin

Job type:

Full-time

• Thai Nationality Only.
• Bachelor's degree in Business Administration, Marketing or related field.
• Good personality with service-minded, excellent interpersonal skills, fast learner and flexible person with good problem solving skills as well as multi tasks skill.
• English Speaker: Must possess excellent communication/presentation skills in English. (Speaking and writing).
• Chinese Speaker: Must possess excellent communication/presentation skills in Chinese, Mandarin (Speaking and writing). Request HSK Level 5 up.
• Fresh graduated are also welcome.
• Direct Experiences in resales/sales agents is an advantage.
• Working 6 days a week.

Experience:

No experience required

Skills:

Sales, Property Management / Development, Finance, Thai, English

Job type:

Full-time

• Understand and professionally advise clients finding a property.
• Schedule property viewing to clients, negotiate best possible price and terms to reach an agreement.
• Build strong working relations with clients.
• Previous experience in the real estate industry is not required, having basic sales skills is advantage, full training will be given to the right candidate.
• Fluency in written and spoken Thai and good command in English is required.
• Strong communication and negotiation skills are essential.
• Looking for well organized individuals, with a sense of urgency and a drive to get things done.
• International work environment, in well established company.
• Exciting career in fast growing property market.
• Large and continuously growing property database enabling quick start for new agents.
• Constant flow of new client leads.
• International work environment, in well established company.
• Exciting career in fast growing property market.
• Unlimited earnings, comissions paid monthly based on individual performance.
• Apply by sending your up to date English language resume to [email protected].

Job type:

Full-time

• Medium and short-term forecastingCreate medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends.
• Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning.
• Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC.
• Shrinkage planningManage planned shrinkage (external and internal) based on team's capacity.
• Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc..
• Levers planningPlanning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement.
• Planning of demand suppression in the form of demand levers.
• Stakeholder Engagement:Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.
• Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.
• Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Service Delivery Managers and wider WFM team).
• Other non-core tasks:Support new team members and interns.
• Process improvement.
• Other activities as defined by WFM Manager.
• Nice to have.
• Experience in capacity planning within/outside contact center environment.
• What We Offer.
• Be part of a dynamic and exciting data-driven multinational team in a successful and fast-growing tech company.
• A clearly defined career path will help you to continuously develop your skills.
• The chance to propose ideas to improve operations based on data and have an impact on the customer experience.
• Relocation package for employees joining from abroad.
• International health insurance.
• Annual performance bonus.
• Discount for Agoda employee booking on Agoda.com.
• Location: Bangkok Based.
• We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.