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Experience:
8 years required
Skills:
Project Management, Industrial Engineering, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree in a technical field, or equivalent practical experience.
- 8 years of experience in program management.
- Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
- Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
- Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
- Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
- Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
- 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
- Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
- Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
- Knowledge of fast track design build processes.
- Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
- Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
- ResponsibilitiesProvide management of data centers at multiple scales.
- Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
- Manage technical projects in a rapidly changing industry.
- Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
Experience:
1 year required
Skills:
Microsoft Office, Telesales, Service-Minded, English, Thai
Job type:
Part-Time
Salary:
negotiable
- การโทรสัมภาษณ์ผู้ประกอบการและลูกค้าเพื่อเก็บข้อมูลตามโครงการต่างๆที่ได้รับมอบหมายภายในระยะเวลาที่กำหนด.
- ประสานงานและติดตามแบบสอบถามที่มีการกรอกข้อมูลอย่างครบถ้วนและสมบูรณ์จากลูกค้าและบริษัทต่างๆ ให้ได้กลับมาครบตามจำนวนและเวลาที่กำหนด.
- การจัดการข้อมูลอย่างถูกต้องและมีประสิทธิภาพรวมถึงการให้ความสำคัญกับข้อมูลที่ต้องรวบรวมจัดเก็บ.
- การดูแลลูกค้า เช่น การรับเรื่องปัญหาการใช้งานระบบ, การตอบคำถามลูกค้าและการแก้ไขปัญหาอย่างถูกต้องตามกระบวนการทำงาน.
- ประชาสัมพันธ์โครงการผ่านทางการโทรศัพท์.
- ติดต่อประสานงานทั่วไปและงานอื่นๆ ตามที่ได้รับมอบหมาย.
- ประสบการณ์การทำงาน.
- มีประสบการณ์ด้านการโทรเก็บข้อมูลในเชิงแบบสอบถาม, แบบสำรวจและให้ความสำคัญกับความถูกต้องของข้อมูล.
- มีประสบการณ์ด้านการให้บริการลูกค้า สามารถตอบคำถามและแก้ปัญหาให้ลูกค้าได้ภายในระยะเวลาที่กำหนด, มีใจรักการบริการ.
- มีประสบการณ์ในการแนะนำหรือขายสินค้า/ผลิตภัณฑ์ผ่านทางการโทรศัพท์ (Tele-sales) ** จะพิจารณาพิเศษ **.
- ทักษะการสื่อสารและการเขียนภาษาไทยระดับเจ้าของภาษา.
- ทักษะการสื่อสารและการเขียนภาษาอังกฤษขั้นพื้นฐาน.
- ทักษะการใช้โปรแกรม Microsoft (Words, Excel, PowerPoint) ระดับดี.
- ระดับการศึกษาในสาขาหรือประสบการณ์ทำงานที่เกี่ยวข้อง.
- มีเครื่องมือในการทำงาน เช่น คอมพิวเตอร์หรือ Notebook, อินเตอร์เน็ตบ้านหรือ Wi-fi ที่สามารถเชื่อมต่อได้อย่างมีประสิทธิภาพ.
Experience:
No experience required
Skills:
Management, English, Thai
Job type:
Full-time
Salary:
negotiable
- Responsible for team mentoring.
- Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
- Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
- Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
- Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
- Taking regular pre and post shift huddles discussing high and low pointers.
- Providing Floor support to agents and providing other assistance .
- Bachelor's degree or higher in any fields.
- Good command of English.
- Good understanding of system resources and allocation Flexible to work.
- Open to work in rotating shifts and weekends.
- Ability to work under pressure.
- Result and target oriented with team management and coaching skills.
- Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.
Experience:
No experience required
Skills:
Good Communication Skills, Service-Minded, Problem Solving, English, Thai
Job type:
Full-time
- บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
- รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
- ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
- การศึกษาระดับปริญญาตรี.
- สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
- มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
- ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
- สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.
Experience:
No experience required
Skills:
Enthusiastic, Good Communication Skills, Leadership Skill
Job type:
Full-time
Salary:
฿15,000+ , negotiable
- Build and maintain relationships with client groups to manage customer relations.
- Create customer satisfaction and leave a positive impression.
- Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
- Plan customer engagement activities and communicate with clients through both online and offline channels.
- Plan and create campaigns with content to directly reach customers.
- Coordinate with relevant parties to organize various activities for customers, both online and offline.
- Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
- Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
- Monitor and address homeowner satisfaction after move-in.
- Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
- Manage feedback from homeowners and customers via applications and the call center.
- Create value through soft sales strategies and recommend various company projects.
- Review documentation related to the management of each project's legal entities.
- Check records of income and expenses for shared costs in each project.
- Maintain the database of homeowners for each project.
- Establish management fees for various projects and record expenses in common areas.
- Act as a central unit to coordinate and distribute maintenance requests for various projects.
- Support the handover process to the legal entity for each project.
- Perform other assigned duties.
- Bachelor s degree or higher in any field.
- Have at least 5 years of experience in customer management and administration.
- Possess English communication skills with a TOEIC score of 650.
- Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
- Have a passion for service and coordination skills.
- Understand construction or system-related issues and can effectively solve problems as they arise.
- Proficient in using Microsoft Office programs.
- Highly responsible and able to work under high pressure.
Skills:
Sales, English
Job type:
Full-time
Salary:
negotiable
- Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
- Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
- Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
- Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
- Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
- Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
- Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
- Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
- Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
- Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
- Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
- Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
- Language Skills: Proficiency in Thai and English (written and spoken) required.
- Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
- Email: [email protected].
- Subject: Property Management Manager - [Your Name].
- Why is this position interesting for you?.
- Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
- What is your expected salary range?.
Skills:
Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Data Innovation Team.
- ปฎิบัติงานยัง บริษัท Infinitas by Krungthai
- As a data analyst in Infinitas, you would expect a new level of analytical experiences here. Being part of Data Innovation team, your goal is to make data useful for all stakeholders. Under the big umbrella of the leading bank in Thailand, Infinitas leverage the largest financial data sets from both traditional banking and mobile banking services. From customer digital footprint to branch, ATM and call center. We mea ...
- Job Responsibilities
- Conduct data inventory research with product owner, business owner and IT BA to gain full understandings of data availability.
- Communicate with business owners to translate business problem/challenge into actionable analytical solution
- Initiate EDA ideas to tag hidden opportunities for customer, product, channel and other various areas.
- Analyze digital and traditional user journey funnel and customer persona
- Visualize data for fast decision making and insight interpretation
- Define customer segmentations for strategy planning and marketing targeting
- Plan holistic A/B testing campaigns to evaluate data values on business impact
- Design and fulfill monitoring dashboards and automated reports
- English as working language
- Minimum of 3 years data analytics related working experiences
- At least 1 year of working experience directly communicate to business team
- Proficient in Python or SQL
- Advanced hands on experiences with visualization tool
- Strong communication and analytical thinking skills
- Good balance of data and business knowledge
- Fintech or banking industry
- Internet companies with mobile application.
- ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .
Skills:
Single License, English
Job type:
Full-time
Salary:
negotiable
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Responsible for planning preventive maintenance schedules for air condition & Fire protection systems.
- Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
- 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
- 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
- To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
- Review PUE, cost saving energy and report.
- Measured Efficiency air system and record annual report.
- Responsible for implementation of Mechanical such as comfort air, precision air.
- Responsible for implementation of Fire suppression such as FM200, NOVEC, CO2, Fire Sprinkler, Fire Pump, Fire alarm, and Vesda.
- Working period office time 9:00 - 18:00 and able to standby on call or onsite to work on holiday.
- Bachelor degree of Engineering, Mechanical engineering or related field.
- At Least 3 years experience in maintenance air conditioning such as comfort air, precision air, chiller air cool, water cool, pump motor: implement and support for mechanics-air condition systems in buildings or Data Centers.
- At least 1 years experience in designing air conditioners such as comfort air, precision air, chiller air cool, water cool, pump motor: implement, and support for mechanics-air condition systems in building.
- Able to Air - Diagram and Psychrometric chart knowledge.
- Able to work as a team and work in and standby on call on holiday.
- Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
- Proficiency in English communication is beneficial.
- Work Location: TrueIDC - Bangna Site (KM26).
Experience:
No experience required
Skills:
Google Cloud Platform, Amazon AWS, Microsoft Azure, English
Job type:
Full-time
Salary:
negotiable
- Manage, monitor, and maintain critical infrastructure components such as servers, storage systems, and networks.
- Use infrastructure monitoring tools to proactively detect issues and ensure continuous service availability.
- Respond to and resolve infrastructure-related incidents in a timely manner, minimizing downtime.
- Conduct root cause analysis of recurring issues and implement solutions to prevent future incidents.
- Participate in on-call rotations and work flexible hours to ensure 24/7 support.
- Perform capacity planning to ensure infrastructure scalability and support business growth.
- Optimize system and network performance by identifying potential bottlenecks and making necessary adjustments.
- Implement and manage regular backups of key systems and data.
- Support disaster recovery processes and ensure infrastructure resilience to maintain business continuity.
- Apply security best practices to protect infrastructure from internal and external threats.
- Ensure compliance with internal policies, industry standards, and regulatory requirements.
- Develop automation tools to streamline operational processes, improve efficiency, and reduce manual effort.
- Continuously seek opportunities to enhance and optimize infrastructure operations through automation.
- Maintain accurate documentation of infrastructure configurations, procedures, and incident resolutions.
- Provide regular performance and incident reports to management and relevant stakeholders.
- Collaborate with cross-functional teams on infrastructure-related projects and new initiatives.
- Bachelor s degree in information technology, Computer Science, or related field. Fresh graduates are encouraged to apply.
- Prior internship or project experience in IT infrastructure management is a plus.
- GCP Professional level certification, AWS Certified Solutions Architect, or Azure Administrator certification is preferred, or proven experience with the ability to obtain certification later.
- Strong learning ability and willingness to take the exams post-hiring are welcome.
- Knowledge of networking, server administration, and cloud platforms (Google Cloud, AWS, Azure).
- Familiarity with virtualization tools (e.g., VMware, Hyper-V) and automation tools (e.g., Ansible, Terraform).
- Understanding of monitoring and logging systems (e.g., Nagios, Zabbix).
- Strong problem-solving skills with the ability to work under pressure.
- Team player with excellent communication skills.
- Flexibility in working shifts, on-call, and remote office locations (Operation Center or Data Center sites).
- Training and development opportunities will be provided, including support for certification exams.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Experience:
5 years required
Skills:
AutoCAD, Visio, English
Job type:
Full-time
Salary:
negotiable
- Responsible for planning preventive maintenance schedules for the electrical system.
- Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
- 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
- 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
- To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
- Review PUE, cost saving energy and report.
- Measured Efficiency air system and record annual report.
- Responsible for implementing Electrical such as MU, TR, MDB, GEN, UPS, RECT, BATT, ATS.
- Bachelor degree of Engineering, Electrical engineering or related field.
- More than 5 years of experience in maintenance of electrical systems such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS: implement and support electrical systems in buildings or Data Centers.
- At least 1 years experience in designing electrical systems (such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS). implement, and support for electrical systems in building.
- Able to use the program AutoCAD, Visio.
- Able to work as a team and work in and standby on call on holiday.
- Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
- Proficiency in English communication is beneficial for both reading and writing.
- Work Location: TrueIDC - Bangna Site (KM26).
Experience:
1 year required
Skills:
SQL, Excel, Power BI, English
Job type:
Full-time
Salary:
negotiable
- Responsible for preparing daily, weekly, and monthly client/internal reports & performance dashboards.
- Preparing ad-hoc reports & analyzing data for management that provide insight.
- Data extraction/upload from the client system to the CNX side.
- Partner with business & support strategic projects involving data mining & analytics.
- Optimize use of tools/technology to improve efficiency & effectiveness of the reporting group.
- Analytical skills that allow for the development of data-driven reports.
- Self-starter, ability to complete work with limited degree of supervision.
- Working Knowledge of SQL scripting, VBA Macros.
- Understanding of Call Center Operational Metrics.
- Thai national.
- Bachelor degree.
- 1-2 years of experience with detail data.
- Strong verbal & written communication in English.
- Experience on Advance Excel + Business Intelligence tools (Power BI, Tableau, Google Studio & other BI tools).
- Experience on reporting through CRM switch and tools viz. CMS (Avaya), OB Dialer, Genesys, IEX etc.
- Monthly KPI & Attendance incentives.
- Medical/Accident Insurance.
- Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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