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Experience:

3 years required

Skills:

eCommerce, Excel, English

Job type:

Full-time

• Managing fast-growing e-commerce sales of brands through online marketplaces (Lazada, Shopee, TikTok Shop, etc.) and brand own e-commerce.
• Create and present strategic plan to drive client s e-commerce business growth.
• Creating an e-commerce strategy, in relation to merchandising, promotion planning and marketing activities to create synergy impact.
• Ensuring optimal product presentation and visibility on all online channel.
• Advising clients on their Ecommerce strategy, in relation to merchandising, promotion planning and marketing activities.
• Coordinating with internal (tech, warehouse, marketing) and external parties.
• Experience: 3-4+ year working experience in e-commerce or International Brands on commercial/account management roles.
• Ability to work independently with high level of responsibilities, including direct relation with clients' persons-in-charge.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tools.
• Fluent Thai and English.
• Location: Bangkok Brand: Dentsu X Time Type: Full time Contract Type: Permanent

Skills:

Management, Business Development

Job type:

Full-time

• Activate and communicate ESG initiatives across the organization, ensuring alignment with corporate sustainability goals.
• Foster effective stakeholder engagement through clear communication of sustainability and ESG efforts.
• Ensure transparent and accurate reporting of ESG activities in compliance with international standards.
• Promote the company s sustainability initiatives both internally and externally, enhancing awareness and support for ESG efforts.
• Collaborate with internal teams to integrate sustainability strategies into business operations.
• Bachelor s Degree in Environmental Studies, Business, or related field; Master s Degree is preferred.
• At least 7 years of experience in sustainability communications, ESG reporting and rating, etc.
• Strong knowledge of ESG, sustainability frameworks, reporting standards, and benchmarking with experience in transparent reporting and stakeholder engagement.
• Excellent written and verbal communication skills, with the ability to engage internal and external audiences.
• Demonstrated experience in managing cross-departmental collaboration and promoting sustainability initiatives.
• Familiarity with international standards and frameworks for sustainability and ESG.

Experience:

5 years required

Skills:

Analytical Thinking, Management, Business Development

Job type:

Full-time

• Oversee decarbonization efforts, including sustainability reports, benchmarking (DJSI, SET award, TCFD), and implement systems and tools for effective execution.
• Establish networks and partnerships to support corporate actions.
• Monitor global climate trends, technologies, and laws, while tracking and reporting corporate Net-Zero performance.
• Manage carbon market participation and drive Carbon Markets Club activities.
• Bachelor s Degree in Environmental Science, Climate Change, or related field; Master s Degree is preferred.
• At least 5 years of experience in climate change management, carbon market participation, or sustainability benchmarking (e.g., DJSI, SET).
• Knowledge of global climate policies, technologies, and regulatory trends.
• Experience in carbon accounting, decarbonization strategies, and climate impact assessment.
• Strong analytical skills with experience in tracking and reporting on Net-Zero and climate targets.
• Ability to build partnerships and networks to support sustainability initiatives and drive corporate climate solutions.

Experience:

7 years required

Skills:

Sales, Management, Data Analysis, English

Job type:

Full-time

• Develop and implement comprehensive sales promotion strategies that align with our business objectives for ICONSIAM and ICS and key anchor tenants such as Siam Takashimaya, Sooksiam, etc.
• Lead and mentor the sales promotion team and VIP Lounge team to execute promotional campaigns that effectively attract and retain customers, build and maintain High Net worth customers.
• Monitor, track record, and analyze promotional campaigns to ensure business objectiv ...
• Collaborate with cross-functional teams to ensure campaigns are integrated and consistent across all platforms.
• Analyze market trends and consumer behavior to continuously refine and improve campaign effectiveness.
• Manage budgets and timelines to deliver high-impact promotions within allocated resources.
• Develop and coach teams and ensure future-ready capabilities in place with career growth.
• Perform others as assigned.
• Bachelor s degree in Marketing, Business Administration, or related field; a Master s degree is preferred.
• At least 7 years of experience in marketing, with a focus on sales promotions, preferably in the retail sector or shopping center or any relevant.
• Strong leadership skills with a track record of successful team management.
• Strong data analytics and critical thinking skills.
• Excellent communication and presentation skills.
• Strong interpersonal skill and collaboration.
• Digital literacy and familiar with adopting and maximizing technologies.
• Proficient in Thai and English.
• Dynamic, Flexible, Open mind, Growth mindset and Learning agility.
• Ability to work under pressure and resilent.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Partner with the Finance Collection and Chargeback teams to refine financial operations, ensuring smooth daily and month-end processes, and provide strategic guidance on new initiatives.
• Engage as a finance, collection and chargeback specialist in business discussions, influencing tech/process decisions, and advocating for finance user interests.
• Develop and test finance tech solutions that adapt to upstream changes, enhancing system functionality and user satisfaction.
• Address and reduce operational issues, continuously improving finance systems and processes, especially within Collection and Chargeback operations.
• Assess the effects of upstream changes on finance systems/reports and collaborate for smooth implementation.
• Facilitate communication to resolve software/tech problems and contribute to the setup and maintenance of financial systems.
• Expand Your Knowledge: Deepen your understanding of Collection and Chargeback within the travel domain.
• Over 8 years in finance systems and operations, with a focus on the collection and chargeback domain in the tech and e-commerce sectors.
• A track record as a techno functional expert in collection and chargeback systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to sway decisions.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
• Have decent understanding of risk and controls related to collection and chargeback process.
• Familiar with the top KPIs for collection and chargeback domains touching on finance systems as well as finance business side.
• Excellent stakeholder management with exceptional presentation skills.
• Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in products like Wallets, Payment gateways etc.
• Experience working in finance cross-functions (Finance operations, treasury, Procurement etc.).
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience in project management using various methodologies (e.g. Agile, SDLC).
• Experience working in data analytics.
• Experience working with Oracle fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tool.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

No experience required

Skills:

English, Thai

Job type:

Internship

• Collaboration: Join hands with different people and teams to drive the change.
• Mentorship: Our coaches will be your partners during your journey at INKOMPASS.
• Networking: Build meaningful relationships for today and tomorrow.
• Endless experiences: Always progressing, always learning, always making a difference.
• Project experience: Work on projects with a real business impact.
• Cultural diversity: Join our family of 300, diverse yet like-minded people.
• Shape the future: Freedom to shape your future and ours and deliver the most amazing things.
• Blue chip CV: Transform your CV by becoming a part of a Fortune 500 company.
• Confidence & self-esteem: Discover your true self with new challenges every day.
• Portable skills: Develop skills that can take you places in the future.
• On successful completion of the project work that will be assessed by our management team, if identified as a talent you may receive a job offer to join on graduation..
• Who can apply.
• 20 years old and above;.
• Studying in their 3rd year;.
• Fluent in English and Thai;.
• Eager to learn and open-minded;.
• Excellent team players.
• How to apply?.
• Application.
• The first step is to click on Apply now!.
• Evaluation.
• Next up is an online assessment test to assess problem-solving abilities and analytical skills.
• On qualifying the test, the candidate will receive a link to a Digital Interview (video by self) to assess communication skills.
• Assessment.
• Candidates who clear the online test will be invited to an on-ground or virtual assessment where they get to participate in team activities, one on one interviews with our experts, and other exciting activities.
• Internship Offers.
• If you get selected, you will receive an internship offer from us. INKOMPASS gives an opportunity to work on real business projects and learn portable skills.
• Key dates.
• Application period & online test: Until 24th January 2025.
• On-ground assessment: 7th February 2025.
• Internship period: 9th June - 8th August 2025.
• Still Curious and have questions - contact us, we like to hear from you.
• Call: 02-065-9999 or Email: [email protected].
• About Philip Morris Trading (Thailand) - PMTT.
• Philip Morris Trading (Thailand) Co. Ltd started the import and sale of Philip Morris International PMI brands through the Thailand branch in 1991. We have strong partnerships with our employees, business partners, and general trade retailers and we currently employ approximately 300 talented Thai employees..
• At PMTT, we strongly focus on inclusive leadership, entrepreneurship, and learning along with flexible working culture. Our diverse and inclusive culture encourages greater collaboration, benefits our employer brand, and enables us to source and retain the best talent. These elements drive our people to succeed in their work-life happiness and deliver our vision forward.

Skills:

Negotiation, Market Planning, Management

Job type:

Full-time

• Plan and manage revenue and debt tracking within the assigned responsibility area to meet the company's objectives.
• Manage leased spaces within the Leasing department and seek new tenants.
• Analyze and evaluate revenue situations in the assigned branches, and assist in solving problems to achieve the revenue targets set by the company.
• Support space utilization to increase revenue streams.
• Coordinate with internal and external departments and businesses to increase revenue and maintain the company's benefits.
• Experience likely includes negotiating contracts, which is crucial in securing favorable lease agreements.
• Develop effective plans to maximize the benefits of managing leased spaces.
• Possess negotiation expertise.
• Understand business partnerships and customer relations.
• Can strategize effectively within your area of responsibility.

Skills:

Legal, Compliance, M&A

Job type:

Full-time

• Overseeing the Company s overall management of fair customer services and complaint management, including policies, procedures to ensure consistency with relevant policies and guidelines of the Chubb and local regulatory requirements.
• Serve as liaison with The Complaint and Market Conduct Committee, who provides oversight of customer complaints.
• Consult legal counsel and compliance if need advice as to the authority and applicability or if the complaint involves a material matter, or poses a reputational risk t ...
• Acts on behalf of the company if any court case, lawsuit or regulation case.
• Coordinate all complaint activity in the claim office or business division and ensure that the business division/branch/claims office that is the subject of the complaint is responsible for recording and resolving the complaint in the manner set out in the Complaint Management Procedures.
• Handle both non-regulatory and regulatory complaints within a certain number of business days, from the date of receipt of the complaint or from the date of the complaint letter.
• Handle Serious or Complicate Complaint Case in accordance with the related regulations prescribed by the OIC, SEC and other competent regulators.
• Acknowledge complaints in a timely manner, address complaints promptly and according to Chubb s Complaint Handling standard, keep the complainant informed throughout the process.
• Carry out any activities or responsibilities to ensure that the management of fair customer services and complaint of the Company is operated with fairness, transparency and accountability to the stakeholders under the concept of corporate governance and creating long-time value to the company.
• Register, review and keep track of complaint records monthly for RO/local management and quarterly for HO/RO as required.
• Accountable for ensuring that the policies and procedures, guidelines and manuals related to complaint handling management are in place and up to date.
• Ensure that information about how and where to complain is kept up to date and available at all service delivery points.
• Ensure that the process for making complaints is easy to access and understand.
• Manage the complainant s expectations by explaining the complaint handling process, what the organization can and cannot do, the timeframes for dealing with the complaint and when they may expect a response.
• Deal with complaints in an equitable, objective and fair manner.
• Respond to complaints in a manner that demonstrates our expertise, is professional in tone and manner, and presents a fair and objective handling of the complaint.
• Respond directly to the regulator so that the response is received on or before the due date and keep a copy of response and any attachments in place.
• Conduct an independent investigation of the matter contained in the complaint if needed.
• Respond within the statutory timeframes prescribed for completing the response.
• Respond fully and provide all requested information following requirements when responding to complaints.
• Maintain a central log of non-regulatory and regulatory complaints including certain key elements of the complaint.
• Handle specific complaints at the direction of management.
• Review complaint records quarterly to develop trends and to insure corrective actions were taken if required.
• Ensure remedies are provided where appropriate.
• Analyze complaints to identify recurring themes and trends and report these to management to assist with organizational continuous improvement programs.
• Minimum ten (10) years of operations with strong experience in understanding the end-to-end operations process, insurance benefits, terms and conditions, and/or regulations related to insurance products and services.
• Evidence based investigation skills.
• Interpersonal skills, such as listening, questioning skills and conflict management.
• Outstanding communication skills for dealing with unreasonable complainant conduct or the unreasonable conduct of the person who is the subject of the complaint.
• Professional communication skills for dealing with regulators.
• Good record keeping plan, policies and procedures.
• Advanced knowledge (broad expertise or unique knowledge) of insurance benefits, and claims process and procedure from either or both a provider and payor perspective along with insurance industry policies, practices and systems.
• Problem recognition and proactive implementation of effective solutions, ability to provide constructive advice, and flexibility in developing alternative solutions/action.
• Work well individually or as part of a team.
• Cross-functional working abilities with proven leadership skills and experience.
• Bachelor of Laws will be advantages / BSc/BA in business, or relevant field; MSc/MA will be a plus.
• Competency require (Knowledge, Skills, Attribute).
• Good knowledge of insurance business and operations experience.
• Good & professional communication skills both verbal and writing.
• Good understanding on regulations and Thai laws.
• Proactive and Positive thinking.

Experience:

1 year required

Skills:

Production Engineering, Analytical Thinking, Management, Thai, English

Job type:

Full-time

• กองทุนสำรองเลี้ยงชีพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าทำงานล่วงเวลา.
• ประกันสังคม.
• ประกันสุขภาพ.
• ประกันอุบัติเหตุ.
• เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม.
• เงินช่วยเหลือฌาปนกิจ.
• เที่ยวประจำปี หรือเลี้ยงประจำปี.
• เบี้ยขยัน, ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน/ผลประกอบการ.

Skills:

Excel, Negotiation, English

Job type:

Full-time

• Owner of strategic 3 years aspiration plans with distributor and partner which includes opportunities identification, volume aspiration and stack up, and brands positioning, format portfolio, sales and channel strategy.
• Lead to develop sales & marketing yearly plan (by channel and SKU, activities grid and budget) with distributors and partners.
• Owner of distributor & partners management and performance (sell in / sell out sales, inventory, forecasting, RTM & sales force efficiencies) and meeting cycles.
• Owner country budget - Meet the defined ROI / objectives for the brand trade investment, budget control and management.
• Develop sales analytics to drive business understanding and decision.
• Develop consumer, customer and channel insights to strengthen market understanding and decision.
• Ensure & monitor country plan to execute with clear objectives and KPIs measurement.
• Build and maintain good relationships with Distribution partner & Key accounts.
• Monitor marketing and sales situation of competitors such as sales, promotion, prices, distribution, market share & etc.
• Follow up monthly plan and adjust the plan to fit and correspond to competitive market situations.
• Be Company representative.
• Bachelor/Master Degree in Business or related fields.
• Minimum 8-10 years of experience in Distributor Management, Country Management, Sales, MKT, Export & Import or related fields.
• International experiences, especially related to EMEA and crossculture understanding.
• Strong biz network with local players in APAC is a plus.
• Can work independently under minimal supervision.
• Excellent English Proficiency.
• Resilient and able to work under pressure & business dynamic.
• Proficiency in Excel and PowerPoint. Key Competencies.
• Strong Business Acumen.
• Distributor Mgt.
• Strategic Thinking / Data Analytic / Negotiation skill/ Adaptability.
• Passionate about regional sales scope of work.

Skills:

Accounting, Adobe Photoshop, Adobe Illustrator

Job type:

Full-time

• Ensure the continuous organization of events within the designated area.
• Oversee the entire process of selling common area spaces.
• Present and offer spaces to clients, including preparing sales documents, conducting site visits, creating quotations, and coordinating with the accounting department for payment collection.
• Monitor and ensure that revenue targets are met.
• Prepare rolling forecasts of income and expenses related to the common areas.
• Maintain the overall condition of the common areas.
• Supervise and manage client activities within the center to ensure they comply with the center's standards.
• Ensure events do not disrupt existing tenants in the center.
• Assist clients during the setup, event execution, and teardown phases.
• Prepare documents according to the established procedures.
• Ensure documents are prepared on time and accurately.
• Bachelor s/Master Degree in Business Administration, Marketing or related field.
• Minimum 5 years of experience in managing event space.
• Good at organization and project planning, strong data sense.
• Experience and proficiency in Adobe Photoshop, Adobe Illustrator, Microsoft Office.

Job type:

Full-time

• Ensures all policies and procedures are effectively implemented and consistently followed in stores.
• Reviews and updates the store operation manual to ensure efficient and effective operation.
• Provides customer service at high and consistent level across the store network.
• Recommends and implements local sales initiatives and store sales incentives.
• Ensures that staff and stock levels are appropriate for sales maximization.
• Achieves sales growth consistent with the company business plan.
• Sets discretionary store expenditures and manages costs within approved budget.
• Manages and motivates store team to increase sales and ensure efficiency.
• Plans and directs store staffing to consistently provide excellent customer service.
• Develops the store team with succession plan to deliver the company growth.
• Performs all aspects of people management including recruiting, appraisals, induction and recruitment, goal setting and performance management.
• Ensures store environments are safe, clean and friendly to work and shop.
• Contributes to overall company performance.
• Handles special projects as required.
• Have full working rights for Thailand.
• Minimum 5 years of experience in retail/hypermarket business is a must.
• Minimum 3 years in branch management level.
• Demonstrate a high sense of urgency and always do what s right for customers.
• Entrepreneurial spirit, a vision for the excellent service store.
• Good command of English and computer literacy.
• Able to work in nationwide.

Skills:

HACCP, Labor law, Microsoft Office, English

Job type:

Full-time

• Prime: manpower scheduling, transport routing and daily operational activities.
• Shared: hiring transport manpower.
• Contributory: people management and development, customer relationship management.
• Supervise and execute daily delivery by routing and scheduling vehicles and delivery teams / drivers activities, and coordinating with customers.
• Ensure smooth coordination and proper planning of distribution activities by optimizing the use of available resources.
• Ensure proper execution of distribution activities by complying with all the internal standard operating procedures (SOP) and work instruction (WI).
• Supervise, delegate, and monitor team members performance to achieve pre-set performance and operational targets.
• Conduct day / night route inspection.
• Arrange product pick-up bookings by liaising internally with the Customer Services and Center teams and externally with contractors.
• Ensure safety at work by liaising for regular vehicle maintenance and enforcing proper work procedures.
• Handle minor operational problems and report them to immediate supervisor and related parties, if any.
• Investigate service failure and down trend of the key performance indicator (KPI) such as transportation productivity, on time deliveries, delivery frequency, and propose / execute corrective actions.
• Seek continuous work improvements by developing new operational practice.
• Comply, document and take part in customers/regular HACCP / ISO / DQMP/ SWA / audits.
• Monitor the performance of drivers, delivery attendants, dispatchers, contractors and vendors.
• Assist in transport team members training, development and motivation.
• Monitor team members leaves and work hours to meet local labor law.
• Handle and report team members injury at work, and prepare relevant documents.
• Handle emergencies and coordinate with relevant parties.
• Any other tasks as assigned by superior from time to time.
• Bachelor Degree in Business Administration, Logistics Management, or any related field.
• Computer knowledge & skills: Microsoft Office program, Outlook Email.
• 4 Year experience in logistics field, of which 2 years in a managerial role.
• Experience in the management of multi-temperature distribution center, Transport service.
• General accounting knowledge.
• Language skills: basic in English.
• Thorough knowledge of transit system management and operations.
• Pleasant and tactful in handling people.
• Contact Information:-.
• Office of Human Capital.
• HAVI LOGISTICS (THAILAND) CO.,LTD.
• 363 Moo 17, Bangna-Trad Road, KM.23, Bang Sao Thong Subdistrict, Bang Sao Thong District, Samut Prakan 10570, Thailand.

Experience:

4 years required

Skills:

Project Management, Mandarin

Job type:

Full-time

• Lead and manage a team of 3-5 coordinators, ensuring smooth operations during peak application periods.
• Allocate tasks effectively to handle 3,000-4,000 applications per period..
• Monitor team performance, provide guidance, and organize training to maintain.
• efficiency and accuracy..
• Supervise the review, verification, and submission of applicants documents to Thai government authorities and universities..
• Ensure documents are accurate, compliant with requirements, and properly translated (using Chinese language skills or tools)..
• Stakeholder Communication and Liaison:Act as the main contact between Chinese partners, Thai universities, and government offices.
• Provide regular updates to agents and applicants on application statuses, interview requirements, and next steps.
• Collaborate with Thai universities and government units to resolve issues and ensure smooth processes.
• Coordinate submission of documents to the Ministry of Higher Education for approval and credit transfer evaluations..
• Work with universities to prepare onboarding processes, including orientation and registration..
• Represent the center at open house events and promotional meetings with agents and prospective students..
• Present the application process and promote services to strengthen relationships and awareness in China..
• Program Creation and Implementation.
• Set up the whole program, such as Event, Tour, and Project, and be able to schedule and make it happen.
• Evaluate the finished program and enhance the project for improvement.
• Education: Bachelor s degree in Education, Business Administration, International Relations,or a related field.
• Experience:Minimum 3-5 years in project coordination, team management, or high-volume process management.
• Experience handling applications and working with government or academic institutions is highly preferred.
• Tourism or Event Company Experiences would be advantage.
• Language Skills: Proficiency in Chinese (reading and speaking) is required. Ability to use translation tools is acceptable.
• Skills:Strong leadership and organizational abilities to manage teams and deadlines..
• Excellent communication and interpersonal skills for engaging diverse stakeholders..
• Familiarity with Thai and Chinese educational systems is an advantage..
• Proficiency in MS Office Suite and project management tools..
• Preferred Requirements:Experience working with Thai government units and international educational institutions..
• A personal vehicle.
• Knowledge of credit transfer systems and international student processes..
• For Chinese: HSK 5 is required.
• Tourism or Event Company Experiences would be an advantage..
• Office Hours.
• Mon - Fri: 9.00 - 18.00.
• 1 Day Work from Home.

Skills:

Industry trends, Project Management

Job type:

Full-time

• Develop and lead change management strategies and methodologies for the successful execution of various projects and initiatives.
• Collaborate with senior management to create and implement change management plans, ensuring clear communication and understanding throughout the organization.
• Conduct thorough assessments of factors impacting change, including potential risks, challenges, and opportunities.
• Proactively identify and address resistance to change by establishing buy-in from key stakeholders, including employees, management, and external partners.
• Utilize effective communication channels and tools to deliver clear, concise, and timely messages related to changes in business practices and processes.
• Train and mentor employees on change management practices, fostering a positive and collaborative environment conducive to change.
• Collaborate with cross-functional teams to identify areas for improvement in business processes.
• Analyze existing business processes, pinpoint gaps, and recommend and implement process improvements to enhance efficiency and effectiveness.
• Lead project teams to drive the successful implementation of business process improvements, ensuring alignment with organizational goals and objectives.
• Continuously monitor and evaluate the effectiveness of implemented changes, making necessary adjustments as needed.
• Stay up-to-date with industry trends and best practices related to change management and business process management.
• Contribute to support progress update and measurement tracking for the strategic initiatives pipeline.
• Bachelor s degree in business administration, Human Resources, Organizational Development, or a related field (Master's degree preferred).
• Competency require (Knowledge, Skills, Attribute).
• Proven experience (>8 years) in leading change management initiatives within complex organizations.
• Strong knowledge and understanding of change management methodologies, tools, and best practices.
• Experience in process improvement methodologies, such as Six Sigma or Lean, is highly desirable.
• Exceptional project management skills, with the ability to successfully manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, including the ability to influence and motivate stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Proficient in using business process management tools and software.
• Relevant certifications in change management or process improvement (e.g., Prosci, BPMN) are a plus.

Skills:

Compliance, Risk Management, Product Owner

Job type:

Full-time

• Rollout Planning: Develop detailed rollout schedules in collaboration with engineering teams, defining milestones, essential tasks, and dependencies.
• Stakeholder Communication: Coordinate with relevant stakeholders (e.g., Engineer, SRE, Platform, and POs) to keep everyone aligned on release timelines, expectations, and associated risks.
• Documentation and Compliance: Ensure all release documentation, including change logs and rollback plans, is updated and stored according to company policies.
• Change ManagementChange Request (CR) Management: Review, prioritize, and track CRs, coordinating with engineering and product teams to assess risks, impacts, and implementation needs.
• Change Advisory Board (CAB) Coordination: Act as the primary liaison with CAB, presenting fundamental changes, risk assessments, and mitigation plans to gain approval.
• Incident and Risk Management: Identify and mitigate risks related to release changes, ensuring backup plans are in place for critical changes.
• Service Delivery OversightService Quality Monitoring: Oversee post-release monitoring, working with the SRE and platform teams to measure service stability and performance after rollout.
• Continuous Improvement: Gather feedback after releases to identify pain points, process bottlenecks, or improvement opportunities for smoother future releases.
• Operational KPI Tracking: Track services delivery KPIs, such as release frequency, success rate, and deployment downtime, to assess the efficiency and quality of the release process.
• Cross-Functional Alignment and SupportCollaboration with Product Owner: Work closely with POs to ensure release timelines are aligned with product roadmaps without impacting PO focus on strategy.
• Support Engineering Teams: Coordinate with technical teams to align release readiness, including final testing, pre-release verification, and sign-offs.
• Incident Response Coordination: In the event of a critical post-release issue, coordinate rollback or patch deployment, minimizing service disruption..
• Key Success Criteria for a Release Management.
• Smooth and Timely Releases: Releases happen on time with minimal disruptions, and issues are quickly resolved if they arise.
• Effective Risk Management: Risks are well-identified and mitigated, with clear backup plans.
• Stakeholder Satisfaction: POs and engineering teams have fewer operational interruptions, allowing them to focus on core product and development tasks.
• Continuous Improvement: Consistently applies feedback to optimize the release process, reducing the likelihood of incidents and improving overall service quality.
• Day-to-Day Workflow of a Release Management.
• Morning Syncs with Cross-Functional Teams: Daily check-ins to discuss ongoing changes, upcoming releases, and any roadblocks or urgent change requests.
• Release Readiness Reviews: Organize and lead release readiness reviews to ensure all aspects (testing, documentation, approvals) are completed before deployment.
• Change Advisory Board (CAB) Meetings: Regularly coordinate with the CAB to review changes, get necessary approvals, and discuss high-risk changes.
• Post-Release Monitoring: Oversee initial monitoring post-release, working with SREs and platform teams to track system performance and user impact.
• Process Improvement: Analyze feedback from recent releases to identify improvement areas, scheduling post-mortem reviews as needed.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Experience:

5 years required

Skills:

Assurance, Teamwork, English

Job type:

Full-time

• Day to day support on help desk Methodology consulting to the practice.
• Collect and identify the current practical issues from the practice to data analytic and reporting.
• Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
• Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
• Perform the file review for coaching purpose and gathering practical issues.
• Provide the formal consultation to practise on ad-hoc basis.
• Provide the activities related to audit efficiency improvement.
• Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
• Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
• Manager level.
• At least 5 years of work experience in audit filed.
• Good service mind and communication skill.
• Good technical skills, including knowledge of auditing standards.
• Ability to write professionally in English.
• Good teamwork and interpersonal skills.
• Strong presentation and teaching skills.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

Experience:

3 years required

Skills:

Automation, Project Management, English

Job type:

Full-time

• Work closely with leaders across the organisation to identify key areas for digital skill enhancement based on business needs and our digital strategy.
• Develop and manage comprehensive and tailored digital upskilling programmes to address the evolving technological needs of PwC.
• Develop and manage future upskilling programmes aligning with PwC s leadership competencies.
• Develop and manage digital skill assessment methodology and tools to determine digital learning paths for our people as well as to measure the effectiveness of digital upskilling initiatives.
• Develop and facilitate engaging training sessions and ensure all training materials are aligned with industry standards and best practices in digital skills development.
• Evaluate and regularly update upskilling programmes to maintain relevance and effectiveness.
• Collaborate with tech experts and industry leaders to create content that is both practical and forward-thinking.
• Plan and implement activities to increase adoption and utilisation of available digital tools, e.g. Generative AI and Microsoft 365, to improve productivity and organisation competitiveness.
• Enhance staff upskilling experience and foster an inclusive learning environment with multiple learning platforms available.
• Leverage PwC s global strategy and the latest trends in digital technologies such as Generative AI, data analytics, data visualisation, automation and cybersecurity to continually keep the digital upskilling programmes current.
• Build partnerships with external tech organisations and vendors to enhance programme offerings.
• Provide support on soft skills training as course manager and instructor.
• Complete ad hoc tasks as assigned.
• Bachelor s degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience in managing digital transformation projects, digital upskilling programmes, digital training curriculum or similar.
• Strong understanding of current digital technologies and application in a business context.
• Proven ability in designing, curating digital-skill curriculum and implementing effective digital learning experiences.
• Excellent project management, communication and leadership skills.
• Familiarity with learning management systems (LMS), online learning platforms and digital tools.
• Experience in facilitating soft skills training is an advantage.
• Able to work well within a team, be proactive and be able to multitask.
• Proficiency in English, with the ability to communicate complex ideas clearly and effectively.
• Ability to travel internationally and work across different cultures and time zones.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 37 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.

Experience:

No experience required

Skills:

Management, Leadership Skill, Able to work as a shift, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Skills:

Compliance, Finance, Budgeting, Financial Analysis

Job type:

Full-time

• Develop, implement, and oversee the annual budget process for the organization.
• Collaborate with department leaders to create accurate monthly and quarterly forecasts.
• Analyze financial data and performance to identify trends, risks, and opportunities.
• Prepare detailed reports and presentations for senior management and stakeholders.
• Manage and mentor a team of budget analysts and financial planners.
• Ensure compliance with financial regulations and company policies.
• Drive process improvements in financial forecasting and budgeting.
• Serve as a key liaison between the finance department and other organizational units.