Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Skills:

Scrum, Flutter, Java

Job type:

Full-time

• Collaborate with an Agile team to design, develop, test, and maintain applications and services in accordance with established standards.
• Adhere to high-quality development principles while ensuring timely delivery of solutions and features.
• Design and implement end-to-end system architectures and solutions to meet business requirements.
• Define and establish appropriate infrastructure for each application and service.
• Package, release, and support the deployment of application versions across environments.
• Actively participate in Agile ceremonies such as Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Review, and Sprint Retrospective.
• Prepare documentation, including reports, manuals, and operational guides, to support business and technical operations.
• Contribute to peer reviews of solution designs and related source code to ensure quality and maintainability.
• Analyze, troubleshoot, and resolve technical issues in applications and services.
• Collaborate closely with customer support, operations, and marketing teams to provide effective end-user support.
• 3 -5 years of experience in Flutter and Spring Java development.
• Experience with Web Service and Software Architectures.
• Experience with relational databases (e.g., MySQL, Oracle) and message brokers (e.g., RabbitMQ, Kafka).
• Understanding of GitFlow and software version control concepts.
• Quick learner with the ability to grasp new concepts and technologies efficiently.
• Highly passionate about solving complex technical challenges.
• Excellent analytical and problem-solving skills.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Job type:

Full-time

• Deputy Managing Director is the strategic leader of factory, responsible for operational performance and shaping future competitiveness of the plant through transformation, automation, digitalization, and capability building. This role ensures the factory is scalable, resilient, cost-competitive, and aligned with long-term business strategy.
• Define and execute factory s medium and long-term strategy aligned with corporate and market direction.
• Translate corporate strategy into actionable factory plans, budgets, and performance targets.
• Drive productivity, cost efficiency, service level, and profitability of the plant.
• Drive continuous improvement, digitalization, and operational excellence initiatives.
• Lead factory transformation programs including automation, digital manufacturing, smart factory, and process redesign.
• Identify and prioritize investment opportunities (CAPEX) that improve productivity, quality, cost and flexibility.
• Build future-ready capabilities in people, systems, and processes to support expansion and new business models.
• Ensure compliance with food safety, quality standard, regulatory, and customer requirements 9e.g., GMP, HACCP, FSSC, ISO, customer audits).
• New customer acquisition and portfolio growth.
• Revenue and gross margin growth delivered.
• Stable and reliable planning execution.
• Healthy inventory and working capital.
• Efficient warehouse space and cost utilization.
• Strong export and international customer support.
• Increase system and automation maturity.
• Bachelor s or Master degree in Industrial Engineering, Supply Chain Management, or related field.
• Minimum 15 years of experience in supply chain, planning, commercial, or business development roles, preferable in FMCG or food manufacturing.
• Strong analytical, negotiation, and stakeholder management skills.
• Experience managing cross-functional teams and complex planning environments.

Skills:

Compliance, Legal, Risk Management

Job type:

Full-time

• Coordinate with OpRisk team on annual Call Tree testing and report results.
• Analyze and advise on risk events and control measures related to Collections processes.
• Track and support compliance in debt collection procedures across internal and external staff, liaising with Legal, OpRisk, and Compliance teams.
• Assist in creating and updating BCP plans for Collections in line with corporate policy and timelines.
• Monitor service quality and complaints in both in-house and outsourced collection teams; analyze root causes and communicate corrective actions.
• Handle regulatory inquiries and complaints (e.g., from BOT, OCPB, AMLO), ensuring timely reporting to Compliance and relevant stakeholders.
• Support updates to Compliance Checklists and Testing processes in accordance with regulatory changes.
• Coordinate updates to Collections Procedures and Manuals to ensure compliance with laws and internal policies.
• Prepare documentation for internal and external audits; track action plans for any issues found.
• Review and validate Incident and PDPA Incident reports for accuracy and compliance, and share findings with relevant teams.
• Monitor CCRP system complaints to ensure resolution within SLA and maintain records for disciplinary tracking.
• Collaborate with OpRisk on BIA, RCSA, RA, and NCB audit-related matters.
• Perform other duties as assigned by supervisor.
• Bachelor s degree in Business, Risk Management, or related fields.
• Experience in Collections, Compliance, or Operational Risk preferred.
• Strong communication, coordination, and analytical skills.
• Knowledge of regulatory frameworks (BOT, PDPA, etc.) is a plus.

Skills:

Finance, Excel, Power point, English

Job type:

Full-time

• Service and process the foreign trade transaction for customers who come in contact with services in foreign trade. As well as providing initial guideline how to complete application, receive feedback or comment from customer in order to further improve the service.
• Verify the accuracy and completeness of the customer s application document and other support documents. Check the customer's credit limits against term & conditions provided by credit team, request for approval according to delegation of authority, pr ...
• Sign and deliver DL/C, endorse the Bill of Lading, and endorse Delivery Order, issues Shipping Guarantee.
• Receive the import bill/DLC bill and notify customer. As well as follow up customer bill acceptance and/or payment.
• Receive export document from customer and check for completeness of document, coordination with the back office to proceed to next step according to procedure.
• Follow up import bill payments from customers including DLC, pending payment export bill and interest (if any).
• Monitor forward contract settlement as per procedure by coordinating with related parties.
• Filing credit approval memo and related customer profile document.
• Bachelor's degree or preferable master s degree in business administration major in Finance & Banking, Marketing or any related fields.
• Minimum 1-2 years of Trade Finance related business, Welcome New Graduate.
• Strong Knowledge and understanding of the international trade products.
• Ability to adapt to various changes in the banking business.
• Have basic knowledge in credit product and approval process.
• Good written and spoken English.
• Familiar with Excel, Power Point and World.
• Able to drive.
• Able to work outside office or travel occasionally.
• Able to work as replacement in other nearby location occasionally.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Skills:

Project Management, Leadership Skill, Multitasking

Job type:

Full-time

• Digital application owner will support developments and activities such as R&D in innovative technologies, analysis pro & con, implementation and troubleshooting on digital banking as well as incident cases. The responsibilities of this role will deliver all new digital initiatives, which offer another alternative service to all retail, non-retail customers and subsidiaries. This also includes project development, budget planning and tracking, platform capacity & improvement, technical improvement and digital strategy.
• Executing digital platform development, vendor management, and any related-project management tasks leading to the successful of implementation of digital initiatives in Krungsri group.
• Responsible, in conjunction with the digital business team, for the development and execution of a strategic roadmap regarding product technology.
• Demonstrate the ability to identify strategic opportunities and make specific recommendations.
• Demonstrate the ability to identify inefficient and/or ineffective processes and provide solution options.
• Keep up to date on emerging capabilities in this fast-growing area and identify where and how new capabilities can be applied.
• Brainstorm and help evaluate applications with digital business team for new tools and technologies as they continually evolve.
• Ensure the application(s) align with the organization.
• Ensure compliance with industry standards and regulatory requirements.
• Plan and execute software updates, enhancements, new feature implementations, and technical improvements.
• Ensure and tracking the budget allocation vs actual spending..
• Apply now if you have these advantages.
• Bachelor's degree in a related field (Computer Science, Information Technology, etc.) or equivalent experience.
• Experience in banking industry is a plus.
• Strong technical knowledge related to the application(s) being managed.
• Proven experience in application management and support.
• Strong in collaboration, interpersonal skill, leadership skill, vendor management, and key stakeholders management.
• Strong organizational and multitasking abilities.
• Experience with cloud-based applications and services.
• Knowledge of DevOps practices and automation tools.
• Self-organized, proactive, and detail oriented..
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (3 days minimum in office per week).
• Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more.
• Strong knowledge of modern data platforms (DWH, Data Lake, Lakehouse, Data Mesh).
• Deep understanding of data modeling (Conceptual/Logical/Canonical)..
• Apply now before this role is close. **.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

Experience:

10 years required

Skills:

English, Thai

Job type:

Full-time

• Develop and execute a comprehensive sales strategy to attract institutional clients, aligning with Coins.co.th's business objectives.
• Define the vision and mission of the company and position it effectively within the broader crypto ecosystem.
• Establish new client relationships and enhance wallet share and satisfaction among existing clients.
• Leverage existing relationships with market makers, high-frequency firms, proprietary trading firms, and quantitative trading firms in both the cryptocurrency and traditional finance sectors.
• Participate in community events and activities to boost the company s presence and visibility.
• Assess and develop new client-led product ideas that could deliver significant, long-term revenue potential.
• Collaborate with Product Development to devise and sell innovative products and services to Coins.co.th clients.
• Represent Coins.co.th in international forums, including roadshows and stakeholder interactions, to promote the company's interests and expand its global footprint.
• More than 10 years of experience in institutional sales, with a focus on banks, financial institutions, and/or cryptocurrency exchanges.
• Proven experience in a sales, account coverage, business development, or sales & trading role for a tier-1 cryptocurrency or traditional finance exchange (spot or derivatives) or investment bank.
• Broad understanding of derivative markets and products, along with experience in providing solutions to clients needs.
• Demonstrable experience in sales and relationship management of institutional clients in the financial sector.
• Deep understanding of cryptocurrencies, digital exchanges, Web3, blockchain, and digital assets.
• Ability to produce a narrative to customers around a broad portfolio of solutions to help meet business objectives.
• Experience in a high-growth, entrepreneurial environment.
• Hunter mentality with excellent interpersonal skills.
• Experience in operating a financial service in relevant industries, such as crypto/blockchain or fintech.
• Proven experience in P&L management.
• Experience with web growth marketing and the ability to run marketing strategy.
• Analytical expertise and data-driven decision-making skills, with mastery of financial models and projections.
• Excellent presentation and communication skills; public relations experience is strongly preferred.

Experience:

4 years required

Skills:

Digital Marketing, eCommerce, Problem Solving, English

Job type:

Full-time

• Implement the e-commerce strategy of total brand: focus on increasing online multichannel revenues by establishing the online selling strategy across key platforms; Lazada, Shopee, TikTok and Konvy.
• Champions the online brand plan for total brand in all platforms including setting framework, strategy & trade calendar for campaigns, price assortment, hero SKU focus, GWPs, campaign stories, bundling, feed content planning, cross selling, and off platform media.
• Develop online strategy, execute, and optimize performance of each platform.
• Convert the brand strategy into operation E-Brand Plan.
• Set brand price position and promotion strategy.
• Translate/localize copy, aligned with regional guideline with full responsibility on SIS communication.
• Responsible for managing marketing/data analytics tools for each platform.
• Ensure all digital activity and campaign integration are consistent with brand communication theme including align overall objective and brand's essence.
• Responsible for E-com P&L of total brand under given guideline to grow sell out of total brand ahead of category.
• Leverage learning from current platform to emerging channel to ensure Brand Image's consistency.
• You'll Thrive In This Role If You Have:Bachelor's degree or higher in marketing and communication field.
• At least 4 years of experience as in E-commerce, Social Commerce, Marketing O+O.
• Understanding in details the role of affiliate to the e-commerce strategy, KPIs including commission.
• Strong Operational Digital Marketing profile capable of building detailed activity plans.
• Good analytical skills, understanding eCommerce landscape, building consumer journey.
• Good interpersonal and communication skills.
• Be able to work under pressure with good problem solving.
• Excellent command of English both written and speaking.
• Hello, we're L'Oréal. For over a century, we've been dedicated to one sole vocation: creating beauty that moves the world. With a presence in over 150 countries and 37 international brands, we are the global leader in beauty. Our mission is to provide the best in beauty innovation to all women and men around the world, respecting their diversity.
• We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

Risk Management, Microsoft Office, Excel, English

Job type:

Full-time

• Responsible for business target e.g. revenue, number of merchant, payment volume, etc.
• Develop and implement product strategies consistent with client needs and company vision.
• Develop relationship and coordinate with strategic partnership in AEC such as international card schemes (MasterCard / Visa / UnionPay / JCB), local card schemes and e-Money providers.
• Constantly enhancing processes for better services of merchant team in handling new merchant on-boarding, merchant transactions, and merchant supports along with other related forms for merchants.
• Understanding merchant business portfolio and deriving insights through regular review and analyzing of reports and monitoring of product performance.
• Monitoring charge-back and fraud volumes of merchant accounts and ensuring action plans are implemented in reducing risk from particular merchants.
• Coordinate with Risk Management team on risk controls for Merchant Acquiring Business.
• Coordinate with IT team during product enhancement in terms of acquiring host system and terminal applications.
• Bachelor or Master degrees in business administration or related fields.
• At least 3-5 years experience in Merchant Acquiring preferably.
• Good command in English.
• Strong analytical, interpersonal, communication skills.
• Proficient in Microsoft Office; e.g. excel, word, powerpoint, etc.

Skills:

Risk Management

Job type:

Full-time

• This position is responsible for supporting the Team Lead in establishing and maintaining governance frameworks and operational procedures for the Bank s Enterprise Customer Master Platform. This role serves as both the business project manager and business application owner for the platform, ensuring that customer data governance is embedded into the system s design, implementation, and ongoing operations in alignment with the Bank s enterprise data governance framework.
• For the detailed scope of work.
• Assist the VP in developing and maintaining governance frameworks, procedures, and operational processes for the Enterprise Customer Master Platform.
• Ensure all platform-related processes adhere to the Bank s data governance standards and applicable regulations (e.g., PDPA, NCSC, Bank of Thailand requirements)..
• Serve as the business project manager for the Enterprise Customer Master Platform, responsible for project planning, execution, risk management, and delivery.
• Coordinate across business units, IT, and vendors to ensure project milestones, deliverables, and budgets are met.
• Track project progress, resolve issues, and provide timely updates to the VP and relevant governance committees..
• Act as the primary liaison between business users and technical teams for platform-related requirements and enhancements.
• Consolidate and prioritize comprehensive business requirements across business units.
• Maintain a deep understanding of the platform s functionalities, data model, and integration points with other systems.
• Govern customer data within the platform in accordance with approved frameworks and operational processes during both implementation and post-go-live operations.
• Ensure platform changes, upgrades, and data-related processes are reviewed and approved under governance controls..
• Facilitate user training and communication on platform governance and functionalities.
• Represent the platform in relevant governance forums and working groups.
• Promote consistent data standards and best practices across all business units interacting with the platform.
• Apply now if you have these advantages.
• Bachelor in Information Management, Business Administration, Information Technology, or related field (Master s degree preferred).
• Professional certification in Project Management (e.g., PMP, PRINCE2), Data Governance (e.g., CDMP), or Business Analysis (e.g., CBAP) is an advantage..
• Strong understanding of customer master data management principles and data governance frameworks..
• Minimum 8-10 years of experience in enterprise data management, business analysis, or project management, ideally within the banking or financial services industry..
• Proven experience as a business application owner or project manager for enterprise-scale platforms..
• Familiarity with PDPA and other relevant data protection requirements..
• Demonstrated ability to work with cross-functional teams and manage multiple stakeholders.
• Corporate Banking knowledge: Enterprise Customer Data Management, Core banking, Customer Consent, DSR.
• Familiarity with banking operational risk and regulatory compliance frameworks for DSIB institutions.
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
• Unbelievable benefits such as attractive bonuses and many more..
• Apply now before this role is close. **.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).