Scope of Work

  • First Contact and Support for Service Operation.
  • Service Sales and customers by call management (call in & call out)
  • Manage incoming work from various channels: Email & Service walk-in customers.
  • E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking & archiving.
  • Co-ordinate with related function for implementation and delivery (SIM, Number, Device)
  • Responsible to support customer requesting and problem handling to be completed.

Qualifications

  • Bachelor's degree in related field.
  • Good human relationship & good service mind.
  • Strong communication and interpersonal skills and dedication to customer satisfaction.
  • Able to use MS Office.
Skills required
  • Problem Solving
  • Service-Minded
  • Work Well Under Pressure
  • Good Communication Skills
Experience required
  • 5 years
Career level
  • Entry Level
  • Middle Level
Only Thai nationals can apply
Skills optional
  • Positive Thinker
Salary
  • 17,000 - 30,000 THB
Job function
  • Administrative
  • Customer Service
  • Sales
Job type
  • Full-time
Age preferred
  • From 26 to 35
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Company overview

Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Founded in:1986
Ranking:4.5/5

Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology whi ...

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Why join us:

AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคมเพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว

AIS เชื่อมันว่าสุขภาวะที่ดีของพนักงานทุกคนเป็นกุญแจที่สำคัญต่อความสำเร็จขององค์กร โครงการ “AIS Health an ...

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Job location: Phaya Thai
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
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