Job Responsibilities

- Understand customers’ complaint, try to find out the root causes by using problem solving skill.
- Propose the new workflow / automatic tool to reduce customers’ complaint.
- Develop the solution to improve the quality of all fixed broadband services
- Propose new monitoring tool to meet customers' satisfaction (included reporting tool)

Qualification
- Bachelor or master's degree in IT / Computer Engineer / Computer Science, IT or related fields.
- At Least 1 years of work experiences in Unix shell script, Python, PHP, DevSecOps, C#
- Have experience in fixed broadband technology or related field.

Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • IT / Programming
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Founded in:1986
Ranking:4.5/5

Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with ...

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Why join us:

  • Opportunities for Career Growth
    At ACC, you will have access to clear career paths and continuous training, helping you develop professionally and reach your career goals.

  • Impactful Work with Leading Technology
    Working with AIS me ...

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Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
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