Role and responsibility :

• Plan and execute end to end campaign operational procedures thru all related channels such as SMS, outbound, AIS chat, online and shop.
• Design dashboard reports to monitor and evaluate campaign results to improve effectiveness and find out new opportunities.
• In-dept understanding customer needs, preferences, and challenges to design the right offerings throughout customer lifecycle
• Cooperate with data science team to analyze customer insights and apply ML/AI/predictive models to improve campaign effectiveness.

Candidate Qualifications :

• Male or Female age not over 35
• Bachelor/Master’s degree in marketing, Data Analytics or Business Administration
• > 2-year experience in Customer relationship management or Digital Marketing Campaign Execution
• Strong analytical and problem-solving skills with the ability to derive key action from data insight
• Computer literature especially Excel, SQL, Tableau or coding skill
• Good command in English Communication and Presentation
• Ability to work independently and as a team
• Knowledge background in Telecom industry would be an advantage