Advanced Info Service PCL. (AIS)
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IT Planning & Operation - Officer (BBNQM and Data Analytic)
atAdvanced Info Service PCL. (AIS)Job Responsibilities :
- Understand customers’ complaint, try to find out the root causes by using problem solving skill.
- Propose the new workflow / automatic tool to reduce customers’ complaint.
- Develop the solution to improve the quality of all fixed broadband services
- Propose new monitoring tool to meet customers' satisfaction (included reporting tool)
- Customer behaviour analysis
- Programmer's skills
Qualification :
- Bachelor or Master degree in IT / COMPUTER ENGINEER
- Programing Languages (optional - Unix shell script, Python, PHP, C#)
- Minimum of 0-5 years Working experience in Telecommunication company, especially in fixed broadband technology
- Experience in Customer support, Network implementation and Network Quality control
- Experience and knowledge in Unix shell script, Python
Experience required
- any or no experience
Career level
- Entry Level
- Middle Level
Salary
- 35,000 - 50,000 THB, Negotiable
Job function
- IT / Programming
- Strategy / Planning
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology whi ...
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคมเพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว AIS เชื่อมันว่าสุขภาวะที่ดีของพนักงานทุกคนเป็นกุญแจที่สำคัญต่อความสำเร็จขององค์กร โครงการ “AIS Health an ...
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
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