Skills:

Procurement, Compliance, English

Job type:

Full-time

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Research, Usability Testing, Data Analysis, English

Job type:

Full-time

• Conducting user research through interviews, surveys, usability testing, and data analysis to understand user needs, behaviors, and pain points.
• Analyzing research findings to identify design opportunities and define user personas.
• Collaborating with stakeholders, product managers, and developers to understand project goals and requirements.
• Developing design strategies and concepts that align with business objectives and user needs.
• Creating user journey maps, wireframes, and prototypes to communicate design concepts.
• Designing intuitive and visually appealing user interfaces for web, mobile, and other digital products.
• Ensuring design consistency and adherence to established design systems and branding guidelines.
• Considering accessibility and usability principles in design decisions.
• Defining interaction models, information architecture, and navigation patterns.
• Designing micro-interactions and animations to enhance the user experience.
• Ensuring a smooth and cohesive flow between different components and features.
• Creating detailed design specifications, style guides, and design documentation for developers.
• Effectively communicating design rationale, concepts, and solutions to cross-functional teams.
• Facilitating design reviews and incorporating feedback from stakeholders.
• Contributing to the development and maintenance of design systems and pattern libraries.
• Ensuring design consistency and scalability across multiple products or platforms.
• Staying up-to-date with the latest design trends, tools, and best practices.
• Continuously improving design processes and workflows.
• Identifying opportunities for innovation and exploring new design approaches.
• Managerial Responsibilities.
• Manages assigned projects from conception to completion, adhering to timelines and budgets.
• Acts as the primary point of contact for designers and clients, ensuring clear communication and expectations.
• Prepares project briefs, estimates timelines and resources, and tracks project progress.
• Presents design solutions and proposals to clients, addressing their questions and concerns.
• Assigns tasks and manages the workload of designers on the team.
• Provides ongoing feedback and mentorship to help designers improve their skills through regular 1:1 meetings.
• Identifies training needs and opportunities for professional development within the team.
• Fosters a collaborative and supportive team environment, learning and growth.
• Conducts quarterly and yearly performance reviews to set goals, provide constructive feedback, and discuss career aspirations.
• Maintains high design quality by reviewing and providing feedback on design work.
• Ensures all deliverables meet client specifications and agency design standards.
• Collaborates with designers to refine design solutions and iterate based on feedback.
• Analyzes design workflows and identifies areas for improvement.
• Implements new processes and tools to streamline design production.
• Ensures designers understand and follow established design processes and company policies.
• Monitors project timelines and identifies potential resource allocation issues.
• Encourages accurate and timely logging of design hours in project management tools.
• Manages resources effectively to ensure timely project completion.
• Works closely with account managers, developers, and other teams to ensure seamless project execution.
• Participates in client meetings and contributes to cross-functional brainstorming sessions.
• Ensures design decisions align with overall project goals and client objectives.
• Contributes to crafting design proposals and sales decks to win over new clients by showcasing the UX design process and its value proposition.
• Collaborates with marketing teams to develop user-centered content strategies that resonate with the target audience.
• May be involved in refining company decks for presentations to investors or partners, ensuring clarity and user engagement.
• Must Have.
• Ability to communicate fluently in English, Spoken and written.
• A portfolio of project case studies that demonstrates UX design methods and processes.
• Experience designing in Figma, particularly with using components and design systems.
• Experience creating native applications and responsive websites.
• Proven experience with interaction design and prototyping.
• A strong understanding of mobile and web interface patterns.
• A strong understanding of design guidelines such as Apples HIG and Google s Material design.
• An outstanding design portfolio that demonstrates great design for web and/or mobile platforms.
• A good understanding of graphic design, color theory, fonts and illustration.
• A good understanding of UX design principles.
• Comfortably communicate in English both written and spoken.
• Thai Nationality.
• 4+ years experience in a similar UX design role.
• Experience in a digital Agency, and client-facing roles is a big plus.
• Strong communication skills (written and verbal) to ensure solid understanding of client s requirements and collaboration with developers and other project stakeholders.
• 10(15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health insurance.
• Life insurance.
• Provident fund.
• Learning support.
• Free Lunch every Wednesday.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Accounting, Compliance, Accounts Payable

Job type:

Full-time

• Prepare and ensure timely and accurate financial statements and reports in accordance with local and international accounting standards.
• Oversee month-end and year-end closing processes, ensuring all financial transactions are properly recorded and reported.
• Manage the preparation and submission of statutory accounts, ensuring compliance with Thai regulations.
• Manage and take part in the monthly core project invoicing process and reconciliations. This involves cross functional follow-up and coordination.
• Manage the invoicing of none core activities such as events, rental, etc.
• Manage and take part in documenting, recording and reconciliation of Work In Progress as well as Customer Prepayments.
• Weekly Cash Flow Update: Monitor and update cash flow projections, ensuring accurate tracking of all cash inflows and outflows.
• Oversee accounts payable and receivable processes to ensure timely payments and collections.
• Ensure compliance with all local tax regulations, including VAT, corporate income tax, withholding tax, and personal income tax.
• Prepare and submit tax returns and liaise with tax authorities as needed.
• Provide guidance on tax planning and implement strategies to optimize tax liabilities while ensuring compliance.
• Coordinate and manage external audits, ensuring timely and accurate completion.
• Develop and maintain robust internal controls and procedures to safeguard company assets and ensure accurate financial reporting.
• Manage and take part in preparation of reconciliations of all balance sheet accounts on a monthly basis as well as oversee the continued up-date and completion of the monthly closing check list..
• Participate in the budgeting process, including the preparation of annual budgets and periodic forecasts.
• Monitor and analyze budget variances and provide actionable insights to management.
• Ensure compliance with the Board of Investment (BOI) regulations in Thailand.
• Prepare and submit BOI reports and documentation as required.
• Liaise with BOI officials and ensure all company activities meet BOI requirements.
• Lead and mentor a team of accounting professionals, fostering a collaborative and high-performance culture.
• Provide ongoing training and development opportunities to enhance team skills and knowledge.
• Stay updated with changes in local and international accounting standards and tax regulations.
• Ensure compliance with all regulatory requirements and implement necessary changes to company policies and procedures.
• Validate and reconcile management information shared in Power BI, ensuring data accuracy and reliability.
• Validate, support and distribute Business Unit reporting.
• The Qualifications.
• Bachelor s degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred.
• Minimum of 5 years of accounting experience, with at least 2 years in a managerial role with overall responsibility of Financial Reporting. Experience from a listed company would be a plus.
• In-depth knowledge of Thai accounting and tax regulations, including BOI compliance.
• Experience in the software development or consulting industry is a plus.
• Understanding of international accounting standards (IFRS).
• Proficient in accounting software, particularly Xero, and related systems such as ApprovalMax.
• Experienced user of spreadsheet tools such as Google Sheets or Excel.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail and ability to work under pressure and meet tight deadlines.
• Good communication and interpersonal skills, with the ability to interact effectively with various stakeholders.
• The Benefits.
• 10 (15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health & Life insurance.
• Free Lunch every Wednesday.
• Provident Fund.
• Learning Support.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station, with easy access to the highway.
• International work environment with over 25 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Experience:

5 years required

Skills:

Finance, Accounts Receivable, Accounts Payable, English

Job type:

Full-time

• Oversee end-to-end Accounting/Finance functions in IT company.
• Build-up and assist to supervise the accounting team as the company grows.
• Operations.
• Responsible for accounting transactions/bookkeeping, ensuring they are properly recorded.
• Review and monitor all balance sheet items and reconciliation monthly.
• Control of the assets, property, and depreciation calculation sheet.
• Manage Accounts Receivable/Accounts Payable.
• Conducting monthly tax management activities (VAT/Withholding tax).
• Reporting and Processes.
• Assist with the preparation of reports, budgets and forecasts.
• Assist with maintenance of the internal accounting systems, policies and processes.
• Support documents for external audit and other parties.
• Perform other duties as assigned by Management.
• The Qualifications.
• Thai National.
• Bachelor s degree in accounting required.
• CPD is required (CPA or other qualifications is advantageous).
• Familiarity with Xero is advantageous.
• Familiarity with Software development Consultancy/Agency advantageous.
• Minimum of 5 years of accounting experience.
• Good English and Thai communication both writing and speaking.
• Excellent analytical and abstract reasoning skills, plus excellent organization skills.
• High attention to detail, organized, and a sense of urgency.
• The Benefits.
• 10 (15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health & Life insurance.
• Free Lunch every Wednesday.
• Provident Fund.
• Learning Support.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station, with easy access to the highway.
• International work environment with over 25 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.